Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for Johns Creek, GA
Powered by Fluid LOCALRw
Rhonda - Johns Creek, GA
Great service
Fantastic Service
Joseph - Johns Creek, GA
Tyler exceeded our expectation!
maytag transmission failure
BN - Johns Creek, GA
The transmission on my less than one year old maytag went out. Tyler diagnosed it very quickly and came back in a couple days to replace it. He was Prompt, very friendly and seemed to know what he was doing. This was covered under warranty
Excllent
Neil - Johns Creek, GA
Tim was very competent and located the problem promptly. Excellent communication skill.
great technician
Linda - Johns Creek, GA
The technician was very knowledgeable, extremely courtious and very thorought . He made triple sure that I understtood my issue.
Great service
Sanjay - Johns Creek, GA
The tech was knowledgeable and courteous. He showed up on time and finished the job quickly.
Great service !
Ray - Johns Creek, GA
Genuinely awesome service
Seraj - Johns Creek, GA
Everything addressed perfectly
Honest and accurate assessment of the problem
Mark - Johns Creek, GA
I was provided with an honest assessment of the issue and the options for resolving the issue. The issue was resolved to my satisfaction.
Maintenance supervisor
"Unit 8305 - Johns Creek, GA
Fast and good customer service
Jerome Y.
WALL OVEN WHIRLPOOL WOC75EC0HS01 tech replaced faulty control mgr board and cooling fan unitnis operating as designed.
Tim D.
RANGE KITCHENAID WVW53UC6FS2 replaced both lights unit is working as designed.
Tim D.
VENT HOOD KITCHENAID WVW53UC6FS2 vent hood lights have pinched wiring will need to order new lights and return for repair.; ordrng 2 W11109591 (light)s
Jerome Y.
OVEN WHIRLPOOL WOS51EC0HS01 tech replaced faulty noisey ui panel.unit is operating as designed.
Jerome Y.
WALL OVEN WHIRLPOOL n/a customer complaint:unit will shut down 5 min into preheat.f6e4 and f8e0 low speed cooling.tyech need to replace faulty cooling fan and control board.; ordrng 1 W11248652 (cooling fan) and 1 W11261165 (control board)
Jerome Y.
DISHWASHER WHIRLPOOL WDT970SAHZ0 customer complaint:unit door will not stay closed.tech found that cabinet trim was restricting door from closing.tech made adjustmernt.and unit is operating as designed.
Jerome Y.
OVEN WHIRLPOOL WOS51EC0HS01 tech recieved wrong part.; ordrng 1 W11296171 (console)
William D.
REFRIGERATOR WHIRLPOOL MRT311FFFH00 Installed new tracks and tested drawer it slides in/out good. drawer does not drop after closes. unit working as desgined.
Jerome Y.
DISHWASHER WHIRLPOOL WDT970SAHZ0 customer complaint:unit making noises when opening door.tech made adjustment to higes.unitmis operating as designed.
Jerome Y.
OVEN WHIRLPOOL WOS51EC0HS01 customer complaint:unit making a intermitted buzzing sound.tech need to replace faulty ui panel.; ordrng 1 W11093258 (panl-cntrl)
William D.
REFRIGERATOR WHIRLPOOL MRT311FFFH00 "Tracks damaged when removing previous drawer, need to order new tracks return for repair cust requesting AM appt.; ordrng 1 WPW10468555 (track) and 1 WPW10468556 (track)"
Tyler P.
M/W OTR WHIRLPOOL WMH31017HS2 replaced diode unit working as designed.
Tyler P.
REFRIGERATOR KITCHENAID KRFC704FSS01 replaced im unit working as designed
Tyler P.
M/W OTR WHIRLPOOL WMH31017HS2 uit needs new diode.; ordrng 1 W11256462 (diode)
Jerome Y.
REFRIGERATOR-FD KITCHENAID KOCE500ESS09 customer complaint:unit making noises in opoeration.tech tested unit and could not duplicate.unit is operating as designed.
William D.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Unit completely frosted over, unit thermistor placed incorrectly. Installed new motor with thermistor and placed correctly tested unit cooling ok. Unit is working properly.; used 1 W11033168 (WIRE HARNESS) from stock"
William D.
DISHWASHER KITCHENAID KDTE234GPS0 "Repostistioned and leveled unit, reattched the left spring and unit shuts ok. Unit is working properly."
Tyler P.
COOKTOP JENN-AIR JGD3536BS00 replaaced valve unit now operating as designed.
Jerome Y.
REFRIGERATOR MAYTAG MSF25D4MDM02 customer refuse to pay service charge and est.customer complaint:unit will not cool on frig side.tech need to replace faulty difuser that stopped operating and allowing air to enter from freezer.; ordrng 1 W10899382 (diffuser 71.28)
Tyler P.
COOKTOP JENN-AIR JGD3536BS00 unit has faulty valve ordering valve; ordrng 1 W10441647 (valve-brnr)
Marvin P.
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 found unit cap tube broken in liner unrepairable call tech techline #cust has ref #
Tyler P.
REFRIGERATOR KITCHENAID KRMF706ESS01 unit had flat spot in door gasket steamed gasket unit now operating as designed
William D.
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Unit has a large leak in fresh food, unit will need a full SS repair. Unit also has a clogged drain line, customer has had many other companies out to look at it. It seems to be a misformed shaped hole was able to clear it out and it seemed to drain ok."
Tim D.
ICE MAKER KITCHENAID KUIX305ESS2 replaced unit cntrl and circ. pump unit is functioning great and as designed. noticed unit has a crushed drain tube where the unit hooks up to advised cst to call a pumber.
Tim D.
ICE MAKER KITCHENAID KUIX305ESS2 "unit is having issues with circ. pump sensor, and the draining. also noticed unit is not leveled / installed correctly. will need to order parts and return for repair.; ordrng 1 W11034363 (cntrl-elec) and 1 W10908287 (pump) and 1 WPW10489125 (pump) and 1 W11097809 (tube)"
Tim D.
MICROWAVE KITCHENAID KMHS120ESS1 "did tests on magnetron, diode and cap., found magnetron to be faulty. will need to replace manetron for repairs. cst denied estimate."
Jerome Y.
WASHER MAYTAG MVWB765FW2 customer complaint:unit leaking bleach onto floor.tech found that tub ring was not in place properly.tech made adjustment.unitnis operating as designed.
Tyler P.
WASHER MAYTAG MVWB765FW repalced gearcase and tested unit everything working now without noise job complete.
Tyler P.
WASHER MAYTAG MVWB765FW transmission squelling unit needs new transmission.; ordrng 1 W10811956 (drum assy)
Tim W.
MICROWAVE KITCHENAID KMBP100ESS02 XTRA LBR=KJA6900ML2Installed part and it is checking good again at this time. XTRA LBR=KJA6900ML2
Tim W.
MICROWAVE KITCHENAID KMBP100ESS01 This is a wall mount unit that will have to be pulled out. Found that the interlock switch that hits the door switches is broken off on the RT side. Ordering parts.; ordrng 1 W11033422 (INTERLOCK)
Tim W.
OVEN WHIRLPOOL KSGB900ESS0 Found that the temp setting was set to C instead of F so it was overcooking everything. Unit is checking good again at this time.
Tim W.
DISHWASHER KITCHENAID KDTE104ESS2 Installed new spray arm and unit is checking good again at this time.
Tim W.
DISHWASHER WHIRLPOOL WDF130PAHW0 Ran and tested unit and found that there are no error codes and the heater is turning on and no problems were found. This unit doesn't have a rinseaid resivoir on it and has a plastic tub which will make it harder to dry the dishes. Unit is operating properly at this time though.
Tyler P.
MICROWAVE WHIRLPOOL WMH78019HZ tested unit apon arrival found it was in demo mode reset to user settings unit operating as designed.
Tim W.
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 Found that the water filter wasn't in all the way and was keeping the water from operating and I cycled the IM and it cycled and filled with water and no leaks were found. Unit checking good at this time.
Tyler P.
MICROWAVE KITCHENAID KMHS120ESS5 replaced inerlock switches unit now operating as designed.
Anthony C.
FREEZER KITCHENAID KRFC300ESS01 adjusted freezer gasket drawer sealing fine now
Tim W.
DISHWASHER KITCHENAID KDTE204ESS2 "Found that there are no error codes stored it is going through all the cycles properly in the test mode. Sinse the door is being opened during the wash cycle, its thinking that it is being opened to add a dish, not to pull one out so it can add time and water to accomidate for the xtra dishes that it thinks are being added. Called WPTL and reported it with them and I was advised to not replace anything at this time. SR=7723560398"
Tim W.
DISHWASHER WHIRLPOOL GU2800XTVY2 "Customer complained the dishwasher shut off mid cycle. Put dishwasher into diagnosis and got fault code 1-1, control failure and 3-3 failed calibration. Per tech sheet, unit needs new OWI sensor and Control. Replaced and ran diagnosis, dishwasher working as designed."