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Local Reviews
for Johns Creek, GA
Powered by Fluid LOCALExcellent
Megan - Johns Creek, GA
Perfect service and serviceman.
Efficient & Friendly Service
Mark - Johns Creek, GA
Jerome showed up on time and was very friendly and knowledgeable. He quickly diagnosed the problem . Needing to order the part, he scheduled his return 2 days later. He showed up right on time and completed the work in under a half hour. I did not lose any of my day to waiting around and I appreciated that immensely.
Great Service
Usha - Johns Creek, GA
Jerome was helpful, knowledgeable and extremely pleasant.
Rw
Rhonda - Johns Creek, GA
Great service
Fantastic Service
Joseph - Johns Creek, GA
Tyler exceeded our expectation!
maytag transmission failure
BN - Johns Creek, GA
The transmission on my less than one year old maytag went out. Tyler diagnosed it very quickly and came back in a couple days to replace it. He was Prompt, very friendly and seemed to know what he was doing. This was covered under warranty
Excllent
Neil - Johns Creek, GA
Tim was very competent and located the problem promptly. Excellent communication skill.
great technician
Linda - Johns Creek, GA
The technician was very knowledgeable, extremely courtious and very thorought . He made triple sure that I understtood my issue.
Great service
Sanjay - Johns Creek, GA
The tech was knowledgeable and courteous. He showed up on time and finished the job quickly.
Great service !
Ray - Johns Creek, GA
Genuinely awesome service
Seraj - Johns Creek, GA
Everything addressed perfectly
Honest and accurate assessment of the problem
Mark - Johns Creek, GA
I was provided with an honest assessment of the issue and the options for resolving the issue. The issue was resolved to my satisfaction.
Maintenance supervisor
"Unit 8305 - Johns Creek, GA
Fast and good customer service
Jerome Y.
RANGE KITCHENAID KDRS467VSS05 customer complaint:unit will not respond to touch.tech found that f2e1stuck errr code..tech advised customer on maintenace and operation.tech advised when wiping ui panel to lock control out for better results.unit is operating as designed.
Tim D.
WASHER WHIRLPOOL WFW5090JW0 "resecured wiring, and unlocked door latch from inside of the unit ran and tested unit filled and started washing as design."
Tim D.
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "unit is barley making contact with door switches. adjusted door at top left hinge, to ensure contact with door switches. unit heats and is working as designed."
Tim D.
REFRIGERATOR KITCHENAID KRFF707ESS01 sr# 7727159999 called techline advised to replace UI and check frost pattern with test 4 through diagnostic mode.; ordrng 1 W11089931 (panel-ui)
Tyler P.
WASHER MAYTAG MVWB750YW0 Unit has faulty suspension rods
Tim D.
MICROWAVE WHIRLPOOL WOC75EC0HS01 faulty UI Screen need to order new part and return for repair.; ordrng 1 W11428561 (SS control UI)
Tim D.
WASHER ROPER RTW4516FW1 "replaced basket, tub ring and suspensions. recalibrated. unit is working as designed."
Lester P.
MICROWAVE COMBO KITCHENAID KOCE500ESS07 auth# kokb200ml2called for extra labor . replaced switches and elec control. tested ok
Jerome Y.
MICROWAVE COMBO KITCHENAID KOCE500ESS07 tech completed helper call.
Lester P.
MICROWAVE COMBO KITCHENAID KOCE500ESS07 mw door switches not resplonding when the mw door is closed .; ordrng 1 W11179310 (elec control) and 1 W11356969 (interlock)
Jerome Y.
WALL OVEN WHIRLPOOL WOC75EC0HS01 tech replaced faulty control panel.unit tested and operating as designed.
Jerome Y.
MICROWAVE KITCHENAID KOCE500ESS07 customer complaint:unmitymnot heating to customer satisfaction.tech testedf unit with a cup of water at 120degrees and unit is operating as designed.
Tim D.
WASHER WHIRLPOOL WTW8800YC1 "unplugged unit for 2 mins, ran diagnostic tests and then calibrated. unit is working as designed. advised cst to avoid overflowing the unit or even underloading the unit."
Jerome Y.
DISHWASHER KITCHENAID KDTE234GPS0 customer complaint:unit will not wash.tech found that faulty sumpump needs to replaced.; ordrng 1 W11085683 (sumpump)
Jerome Y.
WASHER MAYTAG MHW8630HC0 sr#7726662734customer complaint:unit not desolving detergent. tech need to install siphon break kit((see serv pointer for install W10611623)); ordrng 1 285834 (siphon break) and 1 285835 (connector)
Jerome Y.
COOKTOP WHIRLPOOL WCG97US0H00 sr#7726612464customer complaint:right front burner is melting right front knob and discoloration at conner on front right side.tech need to replace knob.also tech advised customer on using a smaller pot on cook top as it applies to the burner size for better cooking results.; ordrng 1 W11204451 (knob)
Tim D.
OVEN KITCHENAID KDRS483VSS03 UI is not functional. need to order new UI and return for repair.; ordrng 1 WPW10298120 (User interface)
Tyler P.
DRYER ROPER RED4516FW0 unit had bad roller replaced roller support unit now operating as designed.
Jerome Y.
MICROWAVE COMBO WHIRLPOOL WOC75EC0HS01 sr#7726470935tech found that poor connection at the panel and unitnis operating as designed
Tim D.
REFRIGERATOR KITCHENAID KRFF707ESS01 "replaced main control and respositioned bimetal. unit working as designed, nice frost pattern."
Jerome Y.
MICROWAVE COMBO WHIRLPOOL WOC75EC0HS01 customer complaint:display is defective.tech need to replace faulty defective display.; ordrng 1 W11351549 (ui control panel)
Tim D.
REFRIGERATOR KITCHENAID KRFF707ESS01 "same issue as before, faulty control. cust. has spoiled food due to lack of cooling from same issue that reoccured. need to defrost unit.; ordrng 1 W10843055 (control)"
Tyler P.
WASHER WHIRLPOOL WFW5620HW0 unit had control lock engaged disengaged control lock and confirmed operation of unit it is now operating as designed advised customer and maintinance person on operation of washer.
Tyler P.
MICROWAVE KITCHENAID KOCE500ESS08 unit had one leg of the 240 dropping out because of loose wiring rewired unit it is now operating as designed.
Marvin P.
DISHWASHER WHIRLPOOL WDT710PAHZ1 found drain hose to low adjusted also cust not using jetdry tub and upper and lower rack wet check valve for leak unit ok now
Tim D.
DRYER ROPER RED4516FW0 dirty duct causing little to no air flow. advised cst to get a professional duct cleaning
Tyler P.
OVEN WHIRLPOOL WOD51EC0HS01 unit has burned wire in junction box advised customer to have an electrician to come out and repair wiring it is beyond whhat im able to do.
Tyler P.
WASHER WHIRLPOOL WFW5620HW0 replaced faulty door lock unit now operating as designed.
Tim D.
REFRIGERATOR-FD WHIRLPOOL GI0FSAXVY010 unit needed a cleaning front grill and back fan was completely clogged with dust/lint. unit is working as designed.
Tim D.
REFRIGERATOR KITCHENAID KRFC704FSS02 unit gasket was loose and had block of foam blocking the door from shutting all the way allowing ice build up. deiced and repositioned the gasket unit is working as designed.
Tyler P.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 replaced fridge door unit now looking fine.
Jerome Y.
WASHER WHIRLPOOL WTW5790SQ2 tech replaced faulty lid switch .unit is operating as designed.
Jerome Y.
WASHER WHIRLPOOL WTW5790SQ2 customer complaint:unit will not drain properly.tech founfd that lid switch is faulty and needs to be replaced.; ordrng 1 WP8318084 (switch-lid 30.65)
Tim D.
REFRIGERATOR KITCHENAID KBSD602ESS01 "replaced user interface, unit is working as designed."
Tyler P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 replaced ice door unit is now operating as designed.
Tim D.
REFRIGERATOR KITCHENAID KBSD602ESS01 "user interface is in door, will need to return with 2man for repair.; ordrng 1 2man (2man)"
Tyler P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 unit has faulty ice door and clogged drain ordering new ice door.; ordrng 1 W11122874 (seperator 60.86)
Jerome Y.
RANGE JENN-AIR JJW8430DDS customer complaint:cooling fan making noises in operation.tech advised customer that noise is normal.unit is operating as designed.
Lester P.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 found that there was a slight bulge on the right door needs to be replaced; ordrng 1 W10757549 (door)
Jerome Y.
WALL OVEN WHIRLPOOL WOC75EC0HS01 tech replaced faulty control mgr board and cooling fan unitnis operating as designed.