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Local Reviews
for Jensen Beach, FL
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Katherine - Jensen Beach, FL
He solved the problem quickly and easily! Knew just where to find the noise and stop it!
Great employee
Barb - Jensen Beach, FL
Joshua was very polite and friendly and then when he came in the door. I really appreciated the shoe coverings I am so tired of people coming into work on my house dragging in mud and everything else. Furthermore I am disabled and I really appreciated his going out of His way to take pictures of the situation with his phone and bring it to me to see. It is a challenge for me to get up and down and walk so that was huge as far as I’m concerned on his behalf.
excellent job
Charles - Jensen Beach, FL
Bill lindgren
William - Jensen Beach, FL
The repair man Josaha was wonderful and new what he was doing. It was all waiting for the part to come in. And all My food ruined
Vivian - Jensen Beach, FL
Waiting for the part to come in was not fair. For such a large company Whirlpool should have this part in stock. I had to throw away everything in my freezer due to the delay. Everything in my freezer went bad and was a couple of hundred dollars. For a large company they should have federal expressed the part overnight NOT TO WAIT AS LONG AS WE DID? That was horrible. And lost all of my food. Who pays for all of that. Very,very disappointed. It took 5 days for a major part to come in. That is such a disgrace.
Paul
Paul - Jensen Beach, FL
He was a great service tech he really helped us to get our appliance repair
Great Service
John - Jensen Beach, FL
the service was exceptionnel
Eric - Jensen Beach, FL
Joshua was a perfect gentleman. We are french people and he take his time to explain us what he has to do. He make his best to repair the oven before we must leave for the Canada.
Great service
Kathleen - Jensen Beach, FL
Very prompt, professional and solved the problem immediately
Great service
Ozan - Jensen Beach, FL
Very professional
Good service, very polite.
Judy - Jensen Beach, FL
Arrived on time with a call ahead. Would recommend him.
Helene Messina
Helene - Jensen Beach, FL
Fridge repair—great
Vishal - Jensen Beach, FL
Great service
Gary - Jensen Beach, FL
Joshua and Flamingo
TennisGal - Jensen Beach, FL
This company and the people who have come to service my appliances are the best I have ever seen. When my warranties expire I will be using them to service my appliances. Top notch.
Amazing customer service
Tracy Bryan - Jensen Beach, FL
Outstanding customer service, thank you
Gadgetpro71
Jerry - Jensen Beach, FL
Service rep was courteous and punctual.
Great service
Rosanne - Jensen Beach, FL
When he put the new hinge on it still didn’t work, but......where there’s a will there’s a way and between he and I, a 2lb Hammer and two stainless washers from my garage, we got ‘er done.
Very good
Jim V - Jensen Beach, FL
good experience - Josh was very professional and attentive and kept in touch with us. Just wish parts availability and delivery was fastest.
flamingoappliance
Matthew - Jensen Beach, FL
joshua did a great job. courteous and knowledgeable. he is a keeper!
Excellent & Professional Service
Roger - Jensen Beach, FL
Joshua was VERY professional, excellent, experienced and a true gentleman. It was a pleasure to have him at our home and take care of our ovens and dishwasher.
VERY PATIENT AND REASSURING TO REMOVE MY DOUBTS.
Roland - Jensen Beach, FL
JOSH WAS VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE MACHINE TO MAKE ME LESS WORRIED THAT I BOUGHT SOMETHING THAT WOULD GIVE ME TROUBLE.
Great Service
Joseph - Jensen Beach, FL
CM
Stan - Jensen Beach, FL
Always the best service . Couldn’t be happier
Very nice smart technician
Jane - Jensen Beach, FL
Josh is awesome and really knows his appliances. He, also, very nice and helpful.
Messina
Helene - Jensen Beach, FL
Fridge Repair
Ernest - Jensen Beach, FL
Not that it was the serviceman’s fault, but it took 4 visits and over a month to fix the problem. The serviceman was always polite and apologetic when he was unable to complete the repair.
Prompt & Polite
Janis - Jensen Beach, FL
Our service tech Josh was prompt, polite, knowledgeable and took great pains in keeping a tidy clean work area, inclusive of plastic shoe coverings. I would recommend Flamingo and Josh anytime. I was kept apprised of appointments by automated phones messages, e-mail and personal calls.
Joshua K.
FREEZER WHIRLPOOL WZF34X16DW04 "FCC*** Checked unit and found condenser tubing was out of place and vibrating against drain pan. Re-inserted tubing with rubber grommets into drain pan holding support grooves. Tested unit in normal operation, unit is functioning proeprly and not making vibration noise anymore."
Joshua K.
REFRIGERATOR KITCHENAID KSRS25RVMS01 "FCC*** Checked unit and found compressor and condenser fan motor not running. Compressor only recieving 6 volts AC. Called techline and spoke with Sterling, SR# 7725899251. I checked ohms for both thermistors and condenser fan motor. All check normal, control is not sending voltage to compressor and condenser. Control board is discontinued and there are no substitute parts available. Unit is unrepairable."
Joshua K.
ICE MACHINE JENN-AIR JIM158XYRS0 Needs compressor; saved tckt
Efrain T.
ICE MACHINE JENN-AIR JIM158XYRS0 needs compressor; ordrng 1 WPW10605286 (compressor)
Joshua K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 FCC*** Checked unit and found defective icemaker. Replaced icemaker and tested unit in normal operation. Unit now functioning properly. Told customer to allow 24 hours for bin to fill.
Joshua K.
DISHWASHER WHIRLPOOL WDT750SAHZ0 FCC*** Checked unit and found dishwasher not heating properly. Calibrated unit and tested heater. Heater now functioning properly. Heater circuit needed calibration.
Joshua K.
WASHER WHIRLPOOL WTW8500DC2 "Checked unit and found lid is broken in the exact same spot as before (left hand corner near hinge). Unit needs new lid (part covered under part warranty through manufacturer) and needs new hinges and brackets. Called partner team and spoke with Brittany, authorization # wm1vg00dp1.; ordrng 1 W11102314 (Lid) and 1 WP8563965 (Hinge) and 1 WP8572974 (Hinge) and 1 W10861714 (Hinge) and 1 W11023747 (Hinge)"
Joshua K.
ICE MACHINE JENN-AIR JIM158XYRS0 "Could not get access to condenser fan motor without 2nd man. Called jenn air partner team and spoke with Tim, authorization # jm2x000nl2. Need 2nd man to replace condenser fan motor.; ordrng 1 2man/T95/2cc (2man/T95/2cc)"
Joshua K.
DRYER WHIRLPOOL WED49STBW1 "Replaced heater and cut off kit. Tested unit in normal operation, unit is heating and functioning properly."
Joshua K.
DRYER WHIRLPOOL WED49STBW1 Checked unit and found blown thermal cut off due to faulter heater. Unit needs new thermal cut off kit and heater.; ordrng 1 279838 (Heater) and 1 W10900067 (Cutoff)
Joshua K.
REFRIGERATOR KITCHENAID KRFF300ESS01 "Replaced fresh food section right hand side door. Tested unit in normal operation, unit now closing properly."
Joshua K.
WASHER MAYTAG MVWC465HW2 FCC*** Checked unit and found error code f5e2 (lid latch). Checked lid latch and found loose wire on latch assembly. Re connected loose wire and tested unit in normal operation. Unit is now functioning properly.
Joshua K.
REFRIGERATOR MAYTAG MFX2676FRZ02 "Replaced control, motor and support. Unit now functioning properly. Told customer to allow 24 hours to reach normal temperatures."
Efrain T.
DISHWASHER KITCHENAID n/a FCC*** Found upper spray arm loose and causing water to sray straight towards the door. Corrected arm and tested unit all checked ok.
Joshua K.
DISHWASHER KITCHENAID KDFE104HWH0 "FCC*** Checked unit and found upper rack came off the track causing door not to close properly. Re aligned track pieces so track now slides in and out properly and door now closes properly. Tested unit in normal operation, unit is functioning properly."
Joshua K.
REFRIGERATOR MAYTAG MFX2676FRZ00 "Checked unit and found fresh food evaporator coil not defrosting properly. Unit needs new evaporator wire (includes motor and thermistor), and control board. Called partner team and spoke with Stacy, authorization # mlwnd00nl2.; ordrng 1 WPW10389152 (Support) and 1 W10843055 (Control) and 1 W11087438 (Motor)"
Joshua K.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Checked unit and found broken wires on freezer door. Unit needs new freezer door (direct ship to customer). Called partner team and spoke with Loretta, authorization # klw1100npl2.; ordrng 1 LW10755680 (Door (direct ship))"
Joshua K.
WASHER MAYTAG MVWB835DW1 Replaced console and control. Tested unit in normal operation. Unit now functioning properly. Also ran load size calibration. Control was s code.
Joshua K.
WASHER WHIRLPOOL WTW4855HW1 "FCC*** Checked unit in diagnostics, unit functioning properly. Checked unit in normal operation, unit not filling with enough water. Calibrated unit on deep water fill. Tested unit in normal operatioin, unit is functioning properly and filling with proper amount of water now per manufacturer specifications. Advised customer to refer to use and care guide."
Joshua K.
WASHER MAYTAG MVWB835DW1 Checked unit and found defective user interface and control board. Unit needs new user interface and control board. Control will be s code.; ordrng 1 W11024149 (Control) and 1 W10861510 (Console)
Joshua K.
COOKTOP WHIRLPOOL n/a Checked unit and found bad module and display. Unit needs new module and display. Parts covered under extended warranty but not labor.; ordrng 1 WPW10396615 (Display) and 1 W10857232 (Module)
Joshua K.
WASHER AMANA NTW4516FW3 "FCC*** Checked unit in diagnostics and found error code f7e6 (motor fault). Checked motor and found loose wire connection. Connected wire properly and tested unit in normal operation. Unit now functioning properly, calibrated unit."
Joshua K.
DISHWASHER WHIRLPOOL KDTM404ESS3 FCC*** Checked unit and found wire for dispenser completely unplugged. Connected wire and ran unit in diagnostics. Unit checks normal for operations.
Joshua K.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Replaced icemaker. Tested unit, unit is functioning properly."
Joshua K.
ICE MACHINE JENN-AIR JIM158XYRS0 Checked unit and found defective condenser fan motor. Unit needs new condenser fan motor and mounting bracket.; ordrng 1 WP2185532 (Bracket) and 1 W10124096 (Motor)
Efrain T.
OVEN JENN-AIR JJW2830DS01 Lights on unit were flickering on both lower and upper oven. Replaced both Appliance Manager and lights. Ran tested unit all checked ok. Jennifer auth#JLR2O00AL2....
Joshua K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced icemaker and water valve. Tested unit in normal operation, unit now functioning properly. Told customer to allow 24 hours for bin to fill."
Joshua K.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Checked unit and found defective icemaker. Unit needs new icemaker.; ordrng 1 WPW10300024 (Icemaker)
Efrain T.
MICROWAVE WHIRLPOOL WOC54EC0HS02 unit has a shorted mag.; ordrng 1 W11346197 (magnetron) and 1 W11233913 (tstat) and 1 W11325604 (inveter)
Joshua K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked unit and found defective icemaker and water valve. Unit needs new icemaker and water valve.; ordrng 1 W11043013 (Valve) and 1 WPW10300024 (Icemaker)
Joshua K.
REFRIGERATOR WHIRLPOOL WRS325FDAT02 "Replaced light. Tested unit in normal operation, unit now functioning properly. Part was s code."
Joshua K.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Checked unit and found icemaker keep sending water to ice tray and overflowing. Replaced icemaker and control board. Unit now functioning properly.
Joshua K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced led module. Unit now lighting properly and unit is functioning proeprly.
Joshua K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Checked unit and found defective led module in fresh food section. Unit needs new led module.; ordrng 1 W11043011 (Module)
Joshua K.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced wire harness and thermistor. Tested unit in normal operation, unit now functioning properly. Told customer to allow 24 hours to reach normal temperatures.; used 1 w10902214 (Thermistor) from stock"
Joshua K.
WASHER AMANA NTW4516FW3 "Checked unit in diagnostics no error codes. Ran service diagnostic test mode, unit functioning properly. Calibrated unit and tested unit in normal operation. Called techline and spoke with Ed, SR# 7725568824. Confirmed unit is working to factory specifications. Recommend referring customer to whirlpool customer care if unhappy with product."
Andrew D.
REFRIGERATOR JENN-AIR JFFCC72EFS02 reparied latch on icemake door cover. reattached loose clip on the upper mullion bar and tested to make sure the door opens and closes properly. all test ok
Andrew D.
DISHWASHER JENN-AIR JDTSS246GS0 cup holder will not stay up. found loose clip on floor of the unit and reattached to the upper rack for the holder to stay in place. run and test operations and unit test ok
Joshua K.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Replaced water valve. Unit now functioning properly.
Joshua K.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 FCC*** Checked unit and found door not level. Adjusted door height. Unit is functioning properly.