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for Homestead, FL
Laurasue - Homestead, FL
Jessica is excellent. Very knowledgeable and diagnosed problem on first visit. Came back after getting the needed parts a few days later and we are very happy. Another company came 12 times and we still had issues.
My washer work very well thank you I love there service
Angela - Homestead, FL
I like how they work they get the job done
Ms - Homestead, FL
The gentleman was very nice and kind thank you
Robert - Homestead, FL
Jean - Homestead, FL
Thanks we did a very good job guys.
Professional and friendly
Nancy - Homestead, FL
We had a washer under warranty with a problem. After contacting the Whirlpool number, Hector from Flamingo Appliance Service contacted me for additional information. He ordered the necessary part and brought it to the home a couple days later. The problem was corrected.
Fast and Great Service
Raudelis - Homestead, FL
Would Recommend Highly
George - Homestead, FL
very knowledgeable tech
Angela - Homestead, FL
My service was very excellent
Juan and Astred - Homestead, FL
Jessica was very professional.
Natalie - Homestead, FL
I am not satisfied. Hector was very nice however I am still having issues after 4-5 visits and two weeks. My ice maker was working properly and upon the initial diagnosis visit, my ice maker was disabled. Although Hector replaced parts, I am still with no ice. I will be calling first thing in the morning.
Simon - Homestead, FL
service was outstanding
Great service , great tech
Pedro - Homestead, FL
Great overall experience
Good, professional service by a very personable technician
Katy - Homestead, FL
Great efficient and fast service!
Alberto - Homestead, FL
Jessica was professional and extremely knowledgeable. She was fast and had my dishwasher up and running in no time! Thank you!
Claudia - Homestead, FL
Good service and nice
Diane - Homestead, FL
Nice guys. Good service
Alison - Homestead, FL
From the time I first called for repair i was impressed by the customer service. It couldnt have been easier with confirmation sent by email and a call directly from the repairwoman Jessica whenvshe was on her way. Jessica was knowledgable, and explained the issue after a quick diagnistic test, then scheduled right then and there to return to install the part. Quick and easy! Great job and best repair company I've ever used.
Natalia - Homestead, FL
Natalia - Homestead, FL
Leonel Orozco -
Leonel - Homestead, FL
Excellent customer services. Great knowledge and experience of the product. Took the time to explain the repair process and use of the equipment.
Great service and on time
Wayne - Homestead, FL
Great service and most importantly we’re on time
Juan - Homestead, FL
Knowledgeable, friendly and good work!
Dina - Homestead, FL
Would highly recommend our repair lady to others. She knows her stuff and was friendly. This was a warranty repair, so no charge. Called prior to showing up. Very pleased with the service
Great service technician, fast and friendly.
Bibi - Homestead, FL
Stephen - Homestead, FL
knew what she was doing
Excellent service and very pleasant!
William - Homestead, FL
Professional and Knowledgeable Rep
Doris - Homestead, FL
WASHER AMANA NTW4516FW3 "ustomer has complaints of water level and vibration from the unit found the unit was operating as designed instructed customr on cycle selectio na duse and care, she did not have a manual in Spanish only french and english will send customer a copy in spanish customer is elderly and doesnot have email"
WASHER WHIRLPOOL WTW7500GC0 replaced drqain pum and housing/valve assembly on unit ran through diagnstic testing all checks ok
WASHER MAYTAG MVWB835DW2 unit was not locking/unlocking OP lock mechanism; ordrng 1 W10810403 (lid lock assy)
WASHER AMANA NTW4516FW1 unit was not filling found the valve defective replaced part all opps ok
COOKTOP IKEA ICI500XB01 f47 showing on screen. error for power supply from IPC to UI is missing or WIDE. reset control to see if can get to work. not able to get to work after programming. needs new cables and control. ordered.; ordrng 1 W10328395 (harness) and 1 W10328396 (harness) and 1 W10857230 (module) and 1 W10912305 (module)
DISHWASHER AMANA ADB1400AGW1 email@example.com unit was not draining found defective drain pump and damaged hoses replaced parts all ops ok
REFRIGERATOR MAYTAG MFT2976AEM02 "firstname.lastname@example.org refer to Technical Service Pointer #: W10666205C unit not cooling use S71233 for repair cost from MFG replaced fresh food evap charged with 5,5 oz freon unit began cooling advised to give unit 24/48 hours for full cool and ice after advised customer to contact whirlpool if there are any more issues afterwards; used 1 WPW10143759 (DRIER (SERVICE)) from stock"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "UI not responding, OP; ordrng 1 W11330972 (control)"
OVEN JENN-AIR JLRP548WP00 unit has 3 yr warranty from certified installer spoke with Dakota at jennair. replaced defective door hinges tested unit all opps ok customer also complaint that the LH oven kaes noise found convect grille was hitting the fan adjusted grille and tested unit all opps ok
COOKTOP WHIRLPOOL WFC310S0ES1 "unit caught fire and short circuit in the unit need to replace the harness and elements and switches; ordrng 1 W11396691 (harness) and 2 WPW10259868 (elmnt-surf)s and 2 WPW10259865 (elmnt-surf)s and 4 814399 (receptical,surf.unit)s and 2 WP3148952 (switch-inf)s and 2 WP3149400 (switch-inf)s"
WASHER MAYTAG MVWC415EW2 "email@example.com customer complaint that the unit was not starting, found the dor not locking. found the strike was not was not engaging into the lock mechanism. strike was flipped backwards not inserting into the lock, repaired this issue , tested unit in diagnostic mode all function checks ok FCC"
REFRIGERATOR MAYTAG MFT2976AEM02 refer to Technical Service Pointer #: W10666205C unit not cooling use S71233 for repair cost from MFG bil out service fee to AHS; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator)
DISHWASHER AMANA ADB1400AGW1 "unit not draining, op hoses and drain pump; ordrng 1 WPW10545278 (drain hose) and 1 W10876537 (drain pump) and 1 8269144A (drain hose)"
MICROWAVE KITCHENAID KOCE500EBS09 customer complaint that the unit has been dead since its been first installed. she had brandsmart out on unit for over 5 hours and he said the unit was not reapirable and that brandsmart will be replacing the unit. customer asked me not to service the unit since it will be exchanged today. she thought i was the one bringing the replacement oven. FCC
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Unit not cooling again, chelsie will process to exchange the unit due to 3 confirmed no cools with in 6 months file #7725482430 found issue with unit not defrosting again would be ordering the Control, harness and UI she told me not to order parts and will be in contact with the customer with in 24/48 hours about exchange. FCC"
DISHWASHER KITCHENAID KDTE304GPS0 "customer complaint that the unit was not washing properly found the diverter outlet cover was not fully seated inthe diverter, reconnected it proeprly. all other functions check ok FCC"
DRYER WHIRLPOOL WED4815EW1 "customer compaint that the unit was over heating found shorted heating element and open hi limit thermostat, replaced both parts tested unit all opps ok FCC use authorization # wlyny00wpl1; used 1 279838 (ELEMENT), and 1 279816 (CUTOFF, THERMAL) from stock"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 customer complaint about ice maker leaking alittle and also iteams in fridge freezing. fixed temps on unit. also sealed freezer liner some frost was building up but gasket is fully closing. used clear silicone to seal both freezer and fridge liner. ok now. had some large gaps.
WASHER WHIRLPOOL WTW7500GC0 f0e4 f3e2 f2e1f0e4 water r drain to check machine need to replace watervalve. and pump OP; ordrng 1 W11130239 (housing) and 1 W10876600 (drain pump)
DRYER MAYTAG MEDX655DW1 "firstname.lastname@example.org unit was making noises found the plastic drum glide was detatched and making excessive noise, repaired issue and clipped the glide back in place, unit no longer makes noise all ops ok FCC"
WASHER MAYTAG MVWB835DW3 "not working. found leaking from water valve cover customer installed. took picture. checked for error codes. f5e3, f8e1, f2e1. long fill, stuck ui and lid not unlocking. checked everything in unit working through diagnostic mode. informed customer they need to change valve cap to us washer. left unit unplugged because it leaks water because of this."
DRYER WHIRLPOOL WED4800BQ1 found open cycling tstat OP; ordrng 1 WP3387134 (thrmst-fix)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "freezer was building up ice and had no light in the freezer, found defective door switch not allowing the door to close fully. replaced door switch and unit light began to work and now door is sealing all the way."
OVEN KITCHENAID KODE500ESS01 1:29 14min preheat to 350. unit cycled between 360-345-360 average of 355. oven temps check ok. sensor checks ok. found f2 touch panel error. installed new panel. tested unit. unit checks ok.
DRYER WHIRLPOOL WET4027HW "unit not heating, found connector on the Hilimit thermostat was nt connected from the factory. reconnected thermostat and tested unit now heating FCC"
REFRIGERATOR WHIRLPOOL WRF992FIFM00 refer to SP W11376817A evap cover was replaced on previous service. when i looked up control found control has been updated again. replaced updated control and unit began cooling advised customer to give unit 24/48 hours for cull cooldown and ice should start after. called techline for documentation of previous issue with unit was same as this time and advised of what was replaced customer had foodloss in the unit since it stopped cooling proerly.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 light switch stuck open not allowing the door to colse all the way forming frost inside freezer OP switch; ordrng 1 WP12466115SP (light switch)
REFRIGERATOR JENN-AIR JFX2897DRM02 contacted tech line about peg on the liner which is not servicable. tech line said this is not repairable file# 7725783279 spoke with bruce called jennair customer experience spoke with iolanthe she said she will be in contact with the customer to discuss what the next steps with the machine will be she said to close the ticket and do not order ant parts. FCC
DRYER WHIRLPOOL WED4815EW1 unit would not start found defective door switch replaced part tested unit all opps ok
REFRIGERATOR WHIRLPOOL WRX735SDBM00 unit was giving PO error replaced Fan in the IM area unit opp sok no more PO error
COOKTOP WHIRLPOOL WFE320M0ES2 "replaced the LR element that was open, tested unit all opps ok"
DRYER WHIRLPOOL WED4815EW1 door switch is defective OP; ordrng 1 WPW10237959 (switch-dor)
RANGE WHIRLPOOL ACR4303MFW3 "Refer to SP W11354284 Coil Regulatory Update advised custmer of this update to the coil burners, she is not satisfied with hw the unit works and wants unit exchanged, customer eill call customer service . i called Trade partner for documentation. spoke with Felisha refer to file# 7725694797 she said to have customer install pn w11371990 to repair this issue with the elements. ship part direct to the customer she will install FCC; ordrng 1 ds-W11371990 (elements)"
RANGE WHIRLPOOL WFE320M0ES2 "found wires at the terminal block were burned, replaced terminal block and harness on unit tested unit all opps ok"
WASHER MAYTAG MHW3505FW1 "replaced defective main control, tested unit all ops ok no more error codes. use ahtho# MLH7GLHAPL1"
DRYER MAYTAG MEDB835DW4 customer complaint that the dryer takes too long to dry found dryer bulkhead seal was blocling the airflow to the fan. removed and reinstalled fan seal and tested unit now has good air flow. all opps ok FCC
DRYER WHIRLPOOL WED5000DW2 unit was making loud squeeling noise and dr gasket was broken found defective dryer repair kit and replaced gasket no more noise advised to leave door shut for 24 hours so the adhesive can dry all opps ok
COFFEE MAKER JENN-AIR n/a unit not heating the coffee all the time. checked coffee maker and found heater had a loose contact on the heater. not making full contact. adjusted the connector and tested unit all opps ok FCC
REFRIGERATOR JENN-AIR n/a "swpm819230c3-1 dispatch # unit Freezer IM leaking water, found IM not fully installed level causing the water to leak out of the mould, corrected the IM and retested unit all opps ok no more leaks FCC"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit turned off mid cycle. found blk and whire connector on the control was loose and not making a good connection. reconnected and secured clip. unit began working FCC