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for Hialeah, FL
Cristian - Hialeah, FL
Professional and quick!
Cristian - Hialeah, FL
Professional and quick!
Maria - Hialeah, FL
Jaime - Hialeah, FL
Technician came on time, friendly, and went above and beyond to explain the problem he corrected as well as providing helpful tips on how to maintain the equipment for better longevity.
Armenia - Hialeah, FL
Cynthia - Hialeah, FL
The service person was knowledgeable, he found the problem very quickly and solved the problem.
Great service! Professional
Norma - Hialeah, FL
Very professional service
Hopeton - Hialeah, FL
Top notch service
Tom - Hialeah, FL
Ice maker service
Carlos - Hialeah, FL
Mr Quintana was very helpful and professional showed me the proper way of operations of the newly bought refrigerator things that the salesman did not know.
Adriana - Hialeah, FL
Gloria - Hialeah, FL
Manny was awesome and fast
Jennifer - Hialeah, FL
Yamile - Hialeah, FL
Kelly - Hialeah, FL
Awesome customer service
Martha - Hialeah, FL
Arianna - Hialeah, FL
Felix - Hialeah, FL
Very well mannered young man.
Mercedes - Hialeah, FL
Maribel - Hialeah, FL
I was very pleased with your services, Manny was great reliable, on time, he accommodated on my time schedule, very knowledgeable my appliance is working like new.
AMAZING customer service
Monica - Hialeah, FL
Manny was on time, great and explained the issue in detail. Definitely keeping Flamingo Appliance's number for future needs!
Rose - Hialeah, FL
Great Customer Service and Technician Knowledge
Isabel - Hialeah, FL
Was able to repair our refrigerator very fast. Technician has a lot of knowledge.
Andres - Hialeah, FL
Service done on 03/06/19
Angela - Hialeah, FL
Marcelo Macaya is professional, takes time to answer all the questions in a courteous & knowledge matter. Definitely an asset to your company.
Angel - Hialeah, FL
The technical Danny provided an excellent service. He walked the extra mile for us to have the refrigerator working. He worked late that day to make it happen. Thank you Danny, great customer service.
Maritza - Hialeah, FL
Very professional and knowledgeable
Maria - Hialeah, FL
Mr. Montero provided excellent service.
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "FCC,customer statwed that unit was not cooling and that freezer door was not sealing, found defective slides and evap. fan motor, provided estimate to customer and discount on the parts, they needs to decide if doing the repair."
DRYER WHIRLPOOL WED5620HW0 Customer complaint unit display not working. Upon arrival found that UI display not working. Need UI to fix problem.; ordrng 1 W11378949 (UI) and 1 W11160620 (harns) and 1 W11331275 (cntrl)
REFRIGERATOR KITCHENAID KRFF305ESS00 "replaced damper control and control board to correct problem,checked unit working okay"
WASHER AMANA NTW4516FW3 Customer complaint unit not spinning out properly. Upon arrival found no error codes. Ran auto test on unit. It went through properly. Found that Customer was not using HE detergent. Advised Customer that oversudsing can cause unit not to spin out properly. Unit is working properly. REF# 7725874731
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "FCC,customer stated that unit was overfreezing inside the ff compartment, checked ff temperature, 34 degrees, replaced damper and thermistor to correct problem,also showed customer how to regulate the crisper drawer temperatures, checked unit working okay."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "The unit was not dispensing ice. It is making it but not coming out. I found that the icebucket was leaning to the side, causing the motor not to be aline. I removed the bucket and reinstalled it properly so the agure was catching the bucket. Tetsed the unit and it is working good now. FCC"
WASHER MAYTAG MHW8200FW0 "FCC, customer stated that dispenser drawer was stuck,also that occupancy date was 12/19/2019, she provided inspection paperwork for the brand new house, took pictures as proof, called partner team, s/w stacey, AUTH#MM3GD00APL1, reconnected stuck drawer to correct problem,checked unit working okay."
REFRIGERATOR KITCHENAID KRFF305ESS00 "found defective damper,ordering part; ordrng 1 WPW10594329 (damper control)"
REFRIGERATOR MAYTAG n/a "FCC, customer stated that unit was sparking from the inside of the freezer and smelling burnt, found piece of foam making contact against heater, also burnt ice maker brown wire, removed foam and repaired wire connection to correct problem,checked unit working okay."
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "FCC,customer stated that unit was not turning on, found broken wire coming to liner plug in the back of unit, repaired wire to correct problem,checked unit started cooling and working okay"
DRYER WHIRLPOOL MEDC465HW0 "FCC, customer stated that door was not closing, found diconnected door catch, reconnected catch and adjusted door hinges to correct problem,checked unit working okay."
RANGE-OVEN WHIRLPOOL WFE540H0ES1 "FCC, customer stated that oven was not turning off, found defective control board, replaced control to correct problem,checked unit working okay."
WASHER-TOP LOAD MAYTAG MVWB765FC3 "Customer complaint unit not dispening water. Upon arrival found error code f3e2, f0e3, f8e1, f0e4. Need water valve to fix problem with unit.; ordrng 1 W11193817 (harns) and 1 W11165546 (valve) and 1 W11195970 (cntrl)"
MICROWAVE WHIRLPOOL n/a "FCC,found interior light flickering due to a defective micro-switch, replaced switch to correct problem,checked unit heating and working okay.; used 1 W10727360 (MICROSWITCH) from stock"
REFRIGERATOR WHIRLPOOL n/a "FCC, customer stated that led light were not working on unit, reset power and made sure that freezer door was closing properly, unit wokring okay."
WASHER WHIRLPOOL MAT20PDAWW0 "Upon arrival, placed unit into diagnostics mode. Ran service test. Unit ran through properly. Found no stored error codes. Calibrated and tested unit. Unit is working properly."
RANGE-OVEN WHIRLPOOL WFE510S0HS1 "FCC,customer stated that oven door was stuck, found defective active spring, replaced spring from MAGIC BOX to correct problem,checked unit working okay, part #wpw102992224 ."
RANGE-OVEN WHIRLPOOL WFE550S0HZ1 "FCC, customer stated that unit was displaying f9e0 error and it wasn't heating, found burnt wire connection at the terminal block, repaired wires to correct problem,checked unit heating and working okay."
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "FCC,customer stated that unit was not dispensing ice, found defective ice container, replaced container to correct problem,checked unit working okay."
WASHER WHIRLPOOL CAE2745FQ0 Customer complaint unit not spinning out clothing.. Upon arrival ran auto test cycle. Unit went through properly. Ran manual high spin speed. Advised Customer that unit needs to be loaded properly. Calibrated unit and it is working properly. FCC
DISHWASHER WHIRLPOOL WDT730PAHZ0 "FCC, customer stated that door was not closing and that unit wasn't drying before, found door making contact with the right side of the counter due to disconnected hinge, reconnected door hinge to correct problem,checked unit working okay, also went on diagnostics, unit completed the test and heater turned on, everything is working as designed, customer it is using rinse aid as well."
WASHER WHIRLPOOL WTW5000DW1 "FCC, customer stated that unit was stuck on drain and led's were not turning on,found shorted control board, replaced control board to correct problem,checked unit working okay."
REFRIGERATOR WHIRLPOOL ISC21CNEDS00 Customer complaint unit not making ice. Upon arrival removed and replaced icemaker. Tested unit and it is working properly. FCC
WASHER AMANA NTW4516FW3 "FCC, customer stated that unit was stuck on drain,found unit not getting cold water during the rinse cycle due to broken wire coming to valve, repaired wire to correct problem,checked unit working okay."
DRYER AMANA n/a "FCC,customer stated that unit was not starting the cycles, found defective door switch, replaced switch to correct problem, checked unit heating and working okay.; used 1 WPW10237959 (SWITCH-DOR) from stock"
WASHER MAYTAG MVWB835DW5 Dustin Bruce SR#: 7725708774 checked unit and found no error codes. complaint is that unit is leaving clothes with soap stains. found that Customer is using too much detergent. she was entering Clorox brand detergent into bleach dispenser thinking it was bleach and then adding even more detergent to dispenser. Customer also switches to powder detergent and uses full cup. advised that this is too much detergent. Customer also complaining that clothes is comeing out damaged and dirty. inspected basket and wash plate completely.. found no defects or sharp points that could damage clothes. explained to Customer proper loading techniques to avoid adnormla wear on clothes and proper detergent amounts. tested unit. unit checks ok.
WASHER MAYTAG MVWB835DW3 replaced control panel to correct problem.checked unit working okay
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "check danny's notes for more info, unit non-repairable,sr#7725699091."
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Upon arrival removed and replaced compressor. Recharged unit according to 5.0oz 134a. Advised Customer to give unit 24hrs to cool.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Andrew 7725699091 found unit with obstructed heat loop. confirmed with techline. unit non repairable.
WASHER WHIRLPOOL CAE2745FQ0 installed parts. tested unit working fine
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Customer complaint not dispening ice. Upon arrival checked unit and found that ice bin was clogged with ice. Cleaned and cleared ice bin. Tested unit and it is working properly. FCC
WASHER WHIRLPOOL CAE2745FQ0 "Customer complaint unit not spinning out. Upon arrival found latch shorted out need latch and control to fix problem.; (created new UIS, deleted prior attachment to UisID 405619), ordrng 1 WPW10482836 (latch) and 1 W11188527 (cntrl)"
WASHER-TOP LOAD WHIRLPOOL CAE2745FQ0 Customer complaint unit not draining water. Upon arrival checked unit and found that drain pump is shorted. Need pump to fix problem.; ordrng 1 WPW10276397 (pump)
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "FCC, customer stated that unit was not cooling at all, found all components working but unit not cooling, it has a sealed system problem, called partner team for extra labor,s/w nancy AUTH#WLT5C00NL2, replaced compressor,drier and evaporator, when added refrigerant to check for leaks, found that it wasn't circulating properly, evaporator okay,drier okay, disconnected drier and high side from compressor,also metal tube on condenser, added refrigerant,found restricted mullion, no refrigerant going through,tech line closed at this time, r/s for 8/23 to give them a call.; schdld next appmnt for 8/23 FRI !"
REFRIGERATOR WHIRLPOOL RS22AQXMQ00 Customer complaint the refrigerator not make ice replaced boht parts run the unit and now it work a design
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Upon arrival checked unit for leaks and found no leaks on SS. Checked pressures Hi 50/. Called techline spoke with Steve was advised to replace compressor.; ordrng 1 W10309988 (comp) and 2 W11179385 (drier)s
REFRIGERATOR WHIRLPOOL WRT518SZFM00 found gasket not sealing properly causing air to leak into freezer. adjusted door gasket. no frost found in unit and temps sitting at 2 degrees in freezer and 39 in refrigerator. tested unit. unit checks ok.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced gasket to correct problem.checked unit working
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer complaint unit cover damaged. Upon arrival removed and replaced cover. Tested unit and it is working properly. FCC