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Local Reviews
for Griffin, GA
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William - Griffin, GA
Great service
when the parts were in the work was done quickly
Glenn - Griffin, GA
Awesome Service
Renee - Griffin, GA
I’m extremely satisfied with the service I received
Kitchen Aid Refrigerator
John - Griffin, GA
Ordinarily, the service we have received from you technician has been exceptional; however, her recent visit left us with an inoperable ice maker. We have a re-visit scheduled for Monday, Mar 29th.
Great Service
Loretta - Griffin, GA
She was very polite, professional and competent.
Very Impressed!
Kelly - Griffin, GA
Elisa was very helpful. She found our problem in no time and really knew her stuff. I was very impressed!
Warranty work , great service
Terry - Griffin, GA
Prompt and professional work, friendly with a great attitude
Excellent service the best
Kenneth - Griffin, GA
I hope we do not have another problem with our washer but if we do please only send the same tech to repair. She was professional and business like but still had a friendly side. She answered our questions without having us feel like dummies. She goes right to work with Excellent service. If I may suggest she deserves an increase in pay because she makes your company look really good.
Awesome service
Kenneth - Griffin, GA
Excellent, could not be better, excellent
Great
Stephen - Griffin, GA
She was very person in understand right on time with her work
Very professional
Brenda - Griffin, GA
Great service
Katherine - Griffin, GA
Elise showed up promtly and had my dryer going in no time. Very professional and friendly. Would use this service again in a heartbeat.
great service
Bobby - Griffin, GA
Technician kept me inform as to what was required to complete repair.
Great Service
Vicki - Griffin, GA
We went months with ice maker broken, we are very happy with the diagnostics and service agent that fixed it.
Excellent customer service
Brenda - Griffin, GA
Elisa was extremely professional, and fixed my oven quickly.
Excellent service
Brenda - Griffin, GA
Elisa is extremely professional, and a great technician.
Great Service
Debra - Griffin, GA
The Tech was Awesome! She was quick and efficient!
Absolutely loved my repair woman the best ever!!!
Pam - Griffin, GA
I was told a time she would be there both times and she was right on time ... figured out what was wrong with my freezer and quickly fixed it also gave me more information on taking proper care of my refrigerator. Very educated young lady and very professional.I wish all repair ppl were as pleasant as she is . A great asset to the company.
Excellent service
Brenda - Griffin, GA
Elisa is extremely professional, and took care of the issue with my refrigerator.
Great service
Kim - Griffin, GA
Awesome experience
Awesome!!
Lashae - Griffin, GA
Very professional
great service
Leslie - Griffin, GA
did a great job
Kim
Kim - Griffin, GA
Excellent professional service
Awesome and professional
Brenda - Griffin, GA
Brenda
Brenda - Griffin, GA
She was so professional and polite. The moment she got here, she covered her shoes, came in and went right to work.
Dishwasher Repair
Mrs E - Griffin, GA
Very knowledgeable corrected problem in a timely manner
Randal - Griffin, GA
Very professional
Service
George - Griffin, GA
Bryan T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 installed separator and ice door functioning normal. no to q1&q2 didnt sign due to covid19.
Bryan T.
OVEN WHIRLPOOL WGG745S0FS02 Complaint of lower oven not working. correct voltage coming to igniter. igniter not responding. need to replace igniter. no to q1 &q2 not did sign due to covid 19.; ordrng 1 WPW10324738 (IGNTR-OVEN)
Bryan T.
DISHWASHER MAYTAG MDB9959SKZ0 installed drain pump. tested and drainning normal. no to q1&q2 didnt sign due to covid19
Bryan T.
MICROWAVE WHIRLPOOL WOC54EC0AB00 f1e5 disable power to clear. New control needed. Customer did not sign due to covid 19 protocol Q1-no Q2-no; ordrng 1 WPW10632435 (cntrl-elec) and 1 dolly (dolly)
Bryan T.
DRYER AMANA NED4655EW1 installed new timer. all operating normal. no to q1 &q2 did not sign due to covid19
Bryan T.
DISHWASHER KITCHENAID KDTE334GPS0 Installed new UI and control. Ran diagnostics and all test passed. Unit now working as it should. Customer did not sign due to COVID 19 protocol Q1-no Q2-no.
Bryan T.
WASHER AMANA NTW4516FW3 installed water valve and control calibrated and tested. unit functioning normal. no to q1 and q2 customer did not sign due to covid19.
Bryan T.
DISHWASHER WHIRLPOOL KDFE104HPS1 Complaint of rinse error. Found door opens properly. Advised customer where rinse aid goes and how it operates. Customer did not sign due to covid 19 protocol Q1-no Q2-no
Bryan T.
DRYER ROPER RED4516FW0 Complaint of not heating. Found power across L1-L2 not present. Turned breaker off for 45 sec. plugged dryer back in and checked power. Power now correct. Dryer now working as it should. Customer did not sign due to COVID 19 protocol Q1-no Q2-no
Bryan T.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 customer complaint of not dispensing ice. Found auger motor not responding when paddle is pressed. New Motor needed. Customer did not sign due to covid 19 protocol Q1-no Q2-no; ordrng 1 W11202789 (motor)
Bryan T.
RANGE WHIRLPOOL WFE505W0JS0 Replaced control and terminal block unit now ready for use. Q1-no Q2- no customer did not sign due to COVID-19 protocol.
Bryan T.
DRYER MAYTAG MEDB855DC4 "Replace brackets, motor, and blower wheel. Notice rust under water valve. Ran unit and it is working as it should. New water valve needed. ; ordrng 1 W11314437 (Valve)"
Bryan T.
MICROWAVE WHIRLPOOL WOC54EC0AB00 Complaint of error message that says cant use this function. Spoke with Cassie techline file # 7729352209 advise customer to take a picture of the error message next time it happens. Today unit is working as it should. Customer did not sign due to COVID-19 protocol. Customer answered no to questions 1 and 2
Bryan T.
MICROWAVE KITCHENAID KOCE500ESS09 Complaint of oven rattling and microwave sometimes not working. F2e1 error cleared. Found oven fan motor making unusual sound. Microwave working. New fan motor needed. Q1-no Q2-no customer did not sign due to COVID-19 protocol. ; ordrng 1 W10860984 (Fan motor) and 1 Dolly (Dolly)
Bryan T.
WASHER AMANA NTW4516FW3 Replaced motor and control. Unit now ready for use. Q-1 no Q-2 no Customer did not sign due to covid 19 protocol.
Bryan T.
DRYER WHIRLPOOL WED8000DW4 Replaced pulley. Same problem present. Sound coming from motor. New motor and possible blower wheel needed. Q-1 no Q-2 no Customer did not sign due to covid 19 protocol.; ordrng 1 W11105178 (motor-drve) and 1 WP697772 (blower wheel)
Bryan T.
RANGE WHIRLPOOL WFE505W0JZ0 Complaint of oven not staying on and giving error. Found F2E1 shorted key pad. Unit has bugs and will need new control.; ordrng 1 W11314391 (CNTRL-ELEC)
Bryan T.
REFRIGERATOR WHIRLPOOL WRS315FDAS Complaint of icemaker arm not staying up. Replaced icemaker and it cycled and filled with water. Shutoff arm now works as it should. Q-1 no Q2-no customer did not sign due to covid 19 protocol.
Derek B.
WASHER WHIRLPOOL WFW5620HW0 "**Training** Assisted tech 09, see tech notes."
Derek B.
WASHER WHIRLPOOL WFC7500VW2 "**Training** Helper for tech 09, see tech notes."
Derek B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complained the fridge was not cooling again. Checked the unit parts for leaks, none found. Checked gauges and found high side running at 295 PSI and low side running at 3 PSI. Called tech line and spoke with JK, he said it sounded like a low side leak sucking in air and to check the evaporators. Found the FF Evaporator leaking at the capillary tube. Removed joint, cut back cap tube and repaired. Replaced filter dryer. Vacuumed system and charged to 6 ounces R134. Checked frost pattern, getting good frost. Checked for leaks, none detected. Fridge cooling as designed. File number 7728400178. Q1:N Q2: N No signature due to Covid 19 Protocol."
Derek B.
WASHER WHIRLPOOL XXXXXXX Part not needed. Returning part.
Derek B.
WASHER WHIRLPOOL WFC7500VW2 "**Training** Assisted tech 09, see tech notes. ; schdld next appmnt for 7/27 MON !"
Derek B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new evaporator, compressor and fan with thermistor kit picked up from Fox. Tested the fridge, getting a good frost pattern on FF Evap. Cooling as designed. Q1:N Q2:N No signature due to Covid 19 Protocol. Need to refund labor from previous repairs. Mis Diagnosis, repair needed covered under 5 and 10 year parts and labor warranty by kitchenaid. Turned in refund request.; pckd up 1 W11083478 (fan-motor)"
Derek B.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer complained that the fridge was not making ice. The ice in the tray was just water and ice chunks. Not frozen. Checked temps in freezer and getting 24.6 degrees. Found the fresh food evaporator had no frost pattern. Needs new evaporator and compressor. P&L covered by kitchenaid warranty. Labor paid by customer to be refunded due to misdiagnosis.Q1:N Q2: N No signature due to Covid 19 Protocol.; ordrng 1 W11116006 (evaporator) and 1 W10832994 (compressor)
Derek B.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Installed new compressor, drier and 3 way valve. Pulled vacuum on system and charged to 5.3 ounces R134. Powered up fridge, cooling as designed. Q1:N Q2:N No signature due to Covid 19 Protocol."
Elisa S.
REFRIGERATOR KITCHENAID KRMF706ESS01 spoke with bruce from techline got sr#7728110143 found codes e5 timed ice making unit needs new icemaker ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11294907 (im)
Elisa S.
DISHWASHER MAYTAG MDB4949SDE3 replaced control and test unit functions and unit is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
REFRIGERATOR WHIRLPOOL WRT108FZDB05 found unit not draining water from drain port in freezer cleared ice build up and found drain tube in cabinette was overfilled with foam cleared a hole for water to flow into drain pan unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 replaced water valve and control emitter and reciever test unit icemaker function and unit is now operating as designed advised customer to give unit atleast 24 hours to produce a full bin of ice q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
WASHER MAYTAG MVWC565FW2 replaced control and lower wire harness test washer and recalibrated washer and unit is now operating as deisgned showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
DRYER WHIRLPOOL MEDB765FW0 replaced drum and test unit and drum is rolling smooth unit is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
WASHER MAYTAG MAV3905AWW spoke with andy and got sr#7727955731 was advised customer will be notified within 48 hours from ahs this unit needs a new tub assebly and manny other parts that are discontinued we are unable to go forth with repair q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 found upper corner of freezer door bowed not allowing covering for icemaker to sit flush causing air infultration unit needs new door ordered parts listed return visit is needed spoke with delina sr#7727915888 advised customer door will take up to 8 weeks for delivery the door can be direct shipped to customer customer is aware of when door is delivered to call and schedule service q1 no q2no customer unable to sign due to covid 19 protocol; ordrng 1 LW11037733 (freezer door ss) and 1 W11126296 (cover)
Elisa S.
REFRIGERATOR KITCHENAID KRMF706ESS01 found icemaker not going into a full havest in test #56 got error code e2 motor lost position unit is dropping low voltage from control all door switches test good water valve test good and filled tray no ice build up blocking air flow im heater test good temps test good also icemaker level sensor operating as designed ordered parts listed return visit is needed controls and ui covered under scode as per mt db q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11330971 (ui) and 1 WPW10675033 (control) and 1 WPW10624574 (power supply) and 1 W10804160 (led power supply) and 1 W11294907 (im)
Elisa S.
COOKTOP JENN-AIR CCE3450B spoke with danial with whirlpool got sr#77277930060 customer will be contacted within 24-72 hours unit is unable to be repaired due to parts being discontinued unit needs new infinite switches q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
DISHWASHER MAYTAG MDB4949SDE3 f7 e1 no heat unit needs new control and sump assembly and heater ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W10906430 (control) and 1 WPW10591570 (sump) and 1 W10703867 (element)
Elisa S.
WASHER MAYTAG MVWC565FW2 ran washer in diagnostics and no codes washer would not aggitate found harness at bottom of unit with broken wires unit needs new harness orderd parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11399433 (control) and 1 W11428524 (cap) and 1 W11255099 (lower wire harness)
Elisa S.
FREEZER MAYTAG MZC31T15DW01 REMOVED AND REPLACED DRYER FILTER VACCUMED SYSYTEM AND REFILLED UNIT WITH 4.8 OZ OF FREON UNIT STARTED TO HAVE FROST PATTERN INSIDE SHOWED CUSTOMER UNIT STERTED TO COOL RIGHT AWAY ADVISED CUSTOMER TO GIVE UNIT ATLEAST 24 HOURS BEFORE LOADING UNIT FOR PROPER COOLING TEMPS Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
OVEN WHIRLPOOL WFE505W0HS1 REPLACED WIRE HARNESS CAME WITH NEW TERMINAL BLOCK SET UNITS TIME AND TEST UNIT FUNCTIONS AND OVEN IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL