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for Fort Myers, FL
Evelyn - Fort Myers, FL
Great service from Juan
Nora - Fort Myers, FL
It took several visits, and a few weeks, but I think the problem was finally solved thanks to Juan’s persistence.
Audrey - Fort Myers, FL
Mike deserves a medal
Davidc - Fort Myers, FL
Mike went above and beyond to help us get a new freezer door. He diagnosed the problem missed by two other technicians, got on the phone with Whirlpool and told them what the problem was and demanded that they stop the nonsense and replace the bowed door. Since we were leaving FL for the summer season, Mike made sure that the warranty on the item would be honored by Whirlpool until we got back to FL in the winter. Kudos to Mike and Flamingo Appliance for a job (finally) well done!
Jennifer - Fort Myers, FL
the technician that serviced us did a wonderful job!! He was so polite and very professional
Good Service. Flexible scheduling
Teresa - Fort Myers, FL
They were able to adjust schedule to match mine. The first visit they showed up with the wrong part, which put the final repair back a few days. Service man was pleasant. He worked quickly when he got the correct part.
Dan - Fort Myers, FL
awesome service just waiting the bill
Presbyterian - Fort Myers, FL
Poor customer service
Michelle - Fort Myers, FL
Hector Vazquez of Flamingo Appliance Service
Bill - Fort Myers, FL
Very good service. Excellent rep, Hector was very professional
"Property - Fort Myers, FL
Tech came out because new dryer under warranty would not heat. We waited 4 weeks for a part. 2nd tech came out, put new part in still didn't heat. Upon a closer look, no parts were needed. There was nothing wrong with the dryer, the plug in the timer was not plugged in. We waited for 4 weeks without a dryer, for nothing. 1st tech should have been able to see the plug. 1st guy was no good. 2nd guy was good.
Karen - Fort Myers, FL
It was great
Priscilla - Fort Myers, FL
Nothing but problem since I bought it only had it about 4 or 5 months
Friendly, efficient, professional.
Diane - Fort Myers, FL
Has replaced the same parts at least twice as well as other parts on this lemon washer.
Mary - Fort Myers, FL
Joe has done a great job working with this washer. Never buy a Whirlpool. Glad I purchase the extended warranty as this unit has been repaired 5-6 times with no end in sight, Warranty ends in June,.
Laura - Fort Myers, FL
Friendly, informative, and efficient.
Rodrigo - Fort Myers, FL
Walter - Fort Myers, FL
Patricia - Fort Myers, FL
Hector works efficiently and is very neat. He makes the job look easy - This was warranty work and he analyzed and fixed the issue very well.
Durward - Fort Myers, FL
Gloria - Fort Myers, FL
Carlos - Fort Myers, FL
Great and knowledgeable appliance repairman.
The service technician was friendly and informative.
Martin - Fort Myers, FL
The problem with our refrigerator is intermittent and did not show up while the service technician was here. I’m sure the problem will reoccure.
Ken - Fort Myers, FL
Enmanual was polite and professional
Specific knowledge of unit required.
Niel - Fort Myers, FL
Service person was acquainted with repeated problem of oven taking much too long to heat up. Exclaimed how new ovens worked re ones which had exposed heating coils. Also advised to not try to determine heat with a thermometer since oven cycles off and on.
Very qualified service tech.....
Bertha - Fort Myers, FL
Serviceman was a great help!
Rashida - Fort Myers, FL
We have been having issues with our dryer and Immanuel took only minutes to repair the problem. He was very courteous and knowledgeable.
Salvatore - Fort Myers, FL
No good please call me.
DRYER WHIRLPOOL WED4815EW1 Inspected unit per customer timer never move and stay very dry for hours needs timer..; ordrng 1 WPW10185982 (timer)
MICROWAVE KITCHENAID KMHS120ESS7 Inspected unit found not display from the unit removed main control and found main wire loose reconected and display is working and all unit tested ok..
WASHER WHIRLPOOL MHW8200FW0 installed new control.. unit tested okay
DRYER MAYTAG MEDC465HW0 inspeced unit found strike needed to be adjusted to be more narrow so it would lock in the door catch. adjusted and now unit checks ok.
WASHER` WHIRLPOOL NTW4516FW inspected unit.. customer was stating that on delicate the water filled up all the way on auto sense.. ran thru a test cycle and water stopped at the right amount and didnt overfill.. ran thru a delciate cycle and unit is filling normally like it should with the auto.. theres no parts we can do to fix it
WASHER WHIRLPOOL MHW8200FW0 help realized see notes tech 67 .. singnature took from this ticket..
WASHER WHIRLPOOL MVWB766FW1 Unable to removed the agitator still very hard to removed we need to asembly all complete unit also still needs two men on return.Unable to sing due to my computer freezing up and all the informmation was deleted; ordrng 1 W11259006 (lid) and 1 W10512161 (tub outer) and 1 W10811957 (basket) and 2 2men (2men)s
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Inspected unit found broken connector. Replaced it from truck stock. Unit tested ok.; used 1 wp4373559 (fitting) from stock
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Door damaged No one able to sign; ordrng 1 LW10648584 (dor-fip)
OVEN JENN-AIR JES8850AAB Inspected unit replaced bake elemtn and all unit tested ok
REFRIGERATOR WHIRLPOOL MFC2062FEZ01 Inspected unit Cust advised some foods were freezing in ff section. found damper door has peice of small foam stuck in the door not closing all the way. removed and now damper door closes allt the way and wont freeze food unit checks ok.
RANGE WHIRLPOOL WFE525S0HV Inspected unit found cooktop damaged need to re order.; ordrng 1 w11156895 (cooktop)
DISHWASHER WHIRLPOOL WDT970SAHW0 Inspected unit needs adjuster unit making noise; ordrng 2 W10795980 (plastic piece)s and 1 W10712395 (adjuster)
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Inspected unit found condenser hitting the cabinet. Leveled unit out. Tested ok.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Unit was not dispensing ice because ice bin gear was not making good contact with motor shaft drive. Removed ice bin, removed gear, Installed new washers on top of the gear, reinstalled gear back in place. Unit tested ok."
WASHER WHIRLPOOL WET4027HW0 Inspected unit replaced latch door with the main control and all unit tested ok
DRYER WHIRLPOOL WET4024HW0 Inspected unit found units vent line is extremely long and suction not great advised also if using sensor dry with mixed clothes unit can shut off early. advised to use timed dry and also shorter vent line is better for suction. unit now checks ok.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Inspected unit replaced dryer tube found rectriction in the capilary tube all unit tested ok
DISHWASHER WHIRLPOOL WDF320PADS1 Inspected unit found defective console. Customer will call back to proceed with the replair.
FREEZER WHIRLPOOL KUDF204EPA00 Inspected unit needs electronic control; ordrng 1 W10789537 (control)
REFRIGERATOR WHIRLPOOL GC5SHEXNB03 "(2307028) part discoun. (2198597) icemaker.. inspected unit, found the units icemaker is leaking, as well as i was here, found the units control is beeping and going out... part for the electronical control has been disc. landlord paid the SC because we cant repair the unit"
MICROWAVE WHIRLPOOL WMH31017HW2 see tech 61 notes unit now checks ok. AUTHO# whv9h00mpl2
REFRIGERATOR WHIRLPOOL WRB322DMBB00 inspected unit.. found the unit has a defrost issue.. unit will need a new control and we will defrost on return; ordrng 1 WPW10503278 (refer elect cont brd)
COOKTOP KITCHENAID KECC607BBL00 Inspected unit found units controls have shorted and units lights not powering on. unit has 220 v but units controls are shorted. unit needs new controls. Cost of repair is not cost effective. Collected only svc call for 2nd appliance.
MICROWAVE WHIRLPOOL WMH31017HW2 Inspected unit replaced main magnetron with the diode and all unit tested ok Also tech 93 took the singnature from the customer adional labor is WHV9H00MPL2
REFRIGERATOR KITCHENAID KRMF706ESS00 Inspected unit Cust advised units ff section is not cooling very well. found evap freezer has frost pattern and ice cubes and are cold in fridge. advised Cust unit is cooling ok based off checks. unit checks ok.
WASHER WHIRLPOOL WTW4816FW2 "Inspected unit found no power in power oulet, I went to the electrical box, flipped the braker and power came in. Unit is plugged in a GFI oulet, Advised customer that this unit can't be plugged in this kind of oulet. Recalibrated it. Tested ok."
MICROWAVE WHIRLPOOL YWMH76719CS3 "Inspecting unit found units giving an error code for exhaust temp , replaced thermistor unit test ok"
COOKTOP KITCHENAID KECC667BSS02 Found broken cooktop. Ordering new cooktop. Authorization # khtg500dpl1; ordrng 1 W10566716 (cooktop)
REFRIGERATOR WHIRLPOOL W8RXNGMWS02 Service for Ralph Nelson 46934 Inspecting unit found units evap fan is not working not allowing unit to cool correctly; ordrng 1 WPW10188389 (motor-evap)
RANGE WHIRLPOOL WFE515S0ES0 Inspected unit per customer the right front switch was coming smoke turning on and off couple times not problem found i diid couple times with the customer and all unit is working and tested fine..
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer had the unit set to -5 in freezer when I get there, I checked the tempeture in the freezer side and it just reached to 7, unit is low in freon. Seal system needs to be done. Also ice doesn't look good. Customer does not want to fix unit at this time, he wants to contact the store first."
COOKTOP JENN-AIR JED4430WS02 Need 2 man; ordrng 1 2man (2man)
VENT HOOD UNKNOWN WVU37UC0FS0 Inspected unit found defective fan motor. Ordring part.; ordrng 1 W11100651 (fan motor)
DRYER MAYTAG MEDX655DW1 Inspected unit after installing parts heater turned on the first try. stopped unit and tried again and units heater would not turn back on. spoke to Mike D and he advised to order thermostat bias and switch with harness.; ordrng 1 W10640711 (harness) and 1 WPW10476828 (control) and 1 WP8318268 (thermostat bias) and 1 W11230567 (temp switch)
RANGE - ELECTRIC WHIRLPOOL MER8674AW0 Inspectedd unit replaced bake element and all unit tested ok. bake element cover per 10 years
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Inspected unit found unit had wrong filter installed and was jammed. had to de install it and now they are aware the correct water filter to install. unit now checks ok after correct water filter is installed by maintenance. unit checks ok now.
DRYER WHIRLPOOL WED5000DW2 Inspected unit found that vent line is clogged up(Videos in the office). Line needs to be cleaned.
DISHWASHER WHIRLPOOL KDTM704ESS0 Inspected unit replaced main electronic control with the drain pump and all unit tested and workinf fine..
REFRIGERATOR KITCHENAID KFIS20XVMS5 Inspected uniot replaced main control and all unit tested ok