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for Fort Myers Beach, FL
Great service, very friendly
Diane - Fort Myers Beach, FL
Amy - Fort Myers Beach, FL
Prompt fixed washing machine. Very knowledable. Had the correct tools to fix the problem.
Michael - Fort Myers Beach, FL
Juan was courteous, professional, helpful and efficient.
James - Fort Myers Beach, FL
Great service, pleasant and knowledgeable.
Donald - Fort Myers Beach, FL
Completed job !!!!!!!!!!!!!!! Thank you !!!!
Fran - Fort Myers Beach, FL
He is very good
Great service, always on time!
Delores - Fort Myers Beach, FL
I’m especially impressed w/Juan Arrango. He is polite, respectful, and knowledgeable. He takes the time to answer all questions and explains in detail the service performed.
Pamela - Fort Myers Beach, FL
Juan worked patiently with us to solve the problem with my washer. A part had to be ordered, a second visit was needed, job completed. A smile on his face, Happy customers!!
My wife Colleen said David was outstanding , professional, caring, knowledgable, a great asset to your company !!!!!!!!
Donald - Fort Myers Beach, FL
He checked everything like it was his home
Friendly, very efficient
Carol - Fort Myers Beach, FL
Penny - Fort Myers Beach, FL
Juan was always professional and motivated!
Doug - Fort Myers Beach, FL
Prompt and courteous
Friendly prompt and helpful
Ann - Fort Myers Beach, FL
Service was scheduled quickly, Juan was prompt and called 15 minutes before his arrival to let me know he was on his way. Juan was friendly, helpful, and has order the parts needed to fix the blemish on my new Microwave. Thank you.
Mary - Fort Myers Beach, FL
Efficient Arrived on time and completed repair
good job service
Anthony - Fort Myers Beach, FL
Mary - Fort Myers Beach, FL
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Inspected unit needs freezer door condensation outside of the door, plz send the part direct to the office... Instruct to the customer door takes couple weeks...; ordrng 1 WPW10481433 (NAME) and 1 LW10636409 (DOOR)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Inspected unit this is a different issue from the previuos services customer called because wasn't making any ice before today the issue was not dispensing ice repaired coupling form the motor auger dispernser and all unit tested ok..
WASHER WHIRLPOOL WFW9550WL10 see 61 notes.
WASHER WHIRLPOOL WFW9550WL10 "Inspected unit replaced ccu, user interfaces board and harness still same problem reported to tech line andrew 7724164396 , He told me i did good to installed all the parts to resolve the problems, if the unit still has the same issue unit is unrepaible ... reported to whirlpool and they will be report to american home shield.."
REFRIGERATOR KITCHENAID n/a Inspected unit needs evaporator cover part cove...r; ordrng 1 W11167902 (evaporator cover)
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Inspected unit removed filter dryer with the valve found not gas in the system but i found very strong smell in the refigerator side like burn oil, when i remove the filter dryer found black oil coming out from i flush the lines with the same 134a but still not cool, reported to tech line curb7724166610 , he explained to him for my personal opinion unit is contamined and also has a lealk i was unable to see the leak, .. Unit is unrepaible.. kitchen aid will be contact the customer,,, also reported to parthers team for multy services and multy parts installed doble labor is KIX34IWEL2"
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Inspected unit found freezer door not closing all the way repaired door also instruct to the customer to keep the humidy control on all the time..
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Inspected unit needs ice maker and ice bin assembly.,.; ordrng 1 WPW10300024 (ice maker) and 1 W11185686 (ice bin)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Inspected unit found bad ice maker replaced main ice maker and all unit tested ok; used 1 W10873791 (ice maker) from stock
WASHER MAYTAG MVWX655DW0 "Inspected unit found black wire from the main control off, repaired and reconected and all unit start working again, ran twice test diagnostic passed all the test.."
REFRIGERATOR WHIRLPOOL ET1CHEXVQ04 "Inspected unit found bad evaporator motor , replced and all unit tested ok; used 1 WP2315539 (MOTOR, EVAP) from stock"
RANGE WHIRLPOOL WEE510S0FW1 inspected unit replaced main control for the uppgrade control customer still has issue becausehe has 196 ac voltage coming to the unit all unit tested ok robert for tech line (7724120857)
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "resch, didnt have the part; schdld next appmnt for 2/5 TUE !"
WASHER WHIRLPOOL WFW9550WL10 "Inspected unit replaced main borad due to the F1, replaced now error code is display f99... board doesn't reconecd the user interface installed old board give me back f1... reorder main board with the other user interface.. doble labor WIOB300EPL2; ordrng 1 WPW10424936 (BOARD) and 1 WPW10428011 (USER INTERFACE) and 1 WPW10283460 (USER INTER) and 1 W10852624 (HARNESS)"
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Inspected unit replaced user interface board.. this is call back issue
MICROWAVE KITCHENAID KHMS2050SS3 Inspected unit replaced completed door with the lights and all unit tested ok
WASHER MAYTAG MVWC416FW1 Inspected unit replaced belt and pulley and all unit tested ok.. Unit is a rent place owner just open the door for me unable to sing..
FREEZER WHIRLPOOL WRT518SZFM00 Inspected Cust advised unit would get some frost in the freezer. found gasket needed to be formed and silicone applied in the gap. unit now checks ok. advised how to close door correctly on these units. unit now checks ok warm air will not go through if door closed correctly and now the gasket is sealing all the way around freezer. unit checks ok.
DISHWASHER WHIRLPOOL WDF520PADM3 "Inspected unit replaced main motor wash and all unit tested ok,, Customer paid by phone and he was unable to sing.. Also instruct is a piece of tile is loose"
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 Inspected unit replaced main ice maker and all unit tested ok
DISHWASHER WHIRLPOOL WDF530PLYW7 inspected unit found unit is filling and draining but not washing units motor and sump assembly is bad needs new motor and sump assembly.; ordrng 1 WPW10482480 (pump&motor)
WASHER WHIRLPOOL WFW9550WL10 "Inspected unit needs main control ccu error code f1, also needs two men on return dryer is the top of the washer; ordrng 1 WPW10424936 (control) and 1 WP8183196 (motor control) and 2 2men (2men)s"
REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Inspected unit found unit runing but not coold, instruct to the customer may we have a leak or restriction in the system ...Instruct to the customer we have a seal system issue and we can try to installed"
DISHWASHER WHIRLPOOL WDF520PADM3 Inspected unit needs motor assembly unit in the second ...try of wash motor just humming; ordrng 1 W10837026 (motor 141.75)
WASHER WHIRLPOOL LHW0050PQ4 CALL CANCELLED CUSTOMER CALLED WHIRLPOOL BACK THE SAMEDAY FOR CANCELLATION WHEN I CALLED THE CUSTOMER HE WAS THINKING I WAS THE AC PERSON WASHER NOT NEED SERVICES CALL CANCELLED
REFRIGERATOR WHIRLPOOL WRF560SEYM05 inspected unit.. found the units defrost grommit is is closed shut and will need to be replaced.. customer is taking the unit back to RV1 in tampa.. he will call in to resch with the new address so a tech in tampa can run the call; ordrng 1 W10854533 (valve)
WASHER-TOP LOAD MAYTAG MVWX655DW1 Inspected unit instruct to the customer about the normal sounds in the wash cycle and spin cycle all unit operation is fine and not error codes detected all unit tested ok
WASHER WHIRLPOOL MVWC416FW1 Inspected unit found bad drive belt unit needs beltunable to sing customer just came and open the door for me; ordrng 1 W11239857 (belt) and 1 WPW10550173 (cover)
DISHWASHER KITCHENAID KDPE234GPS0 "power found supplying dw: line1 (black) to Common white = 80v ac, line black to ground + 80v, white (Common) to ground = 20v. we ran jumper wire to DW from other kitchen receptical, found line 1 to Common = 120v, Common to ground = 0v, line 1to ground =120v and dishwash operating normally - customer asked me to speak to her electrician to inform them of improper house voltage to DW causing DW complaint so I did. Call went directly to voicemail"
DISHWASHER KITCHENAID KDPE234GPS0 "assisted Juan #61 w/ diagnosis - found house-related power supply to the DW is incorrect - Customer requested that I call SEMMER ELECTRIC to report our findings, which I did. See primary Tech notes for incorrect power readings found."
DRYER MAYTAG MEDX655DW1 Inspected unit found bad temperature control replaced and all unit tested ok....
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 Inspected unit needs ice maker \'; ordrng 1 W10889233 (ICE MAKER 139.94) and 1 WPW10420083 (VALVE)
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Inspected unit needs damper control control with the user inter face..; ordrng 1 W11269232 (user interface) and 1 WPW10196393 (damper control)
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Inspected unit installed compresor with the valve and filter dyer when i removed the filter was coming black oil also found 3 way valve full oil comresor blow out insdie due to black oil clean the line with the same a left unit working fine instruct to the customer to don't put anyting inside parts and labor cover under factory factory....Unable to sing customer wasn't here. i just spoke with the building manager
WASHER WHIRLPOOL WTW5000DW2 Inspected unit main bearing tub (gearcase) also replaced wahpalte with the cam and belt all unit tested ok reported to parthers team (dave) for adional labor WIIZPIIDL2
N/A N/A KHMS2050SS3 Inspected unit needs main door and lamps unit is truning on and display making sounds all the time..; ordrng 1 W10282802 (DOOR) and 1 W10565483 (SCREW) and 2 8204670 (LAMPS)s
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Inspected unit found units auger would slip when calling for crushed ice cubes and would at time not dipsense had to tighten screws down on auger to bring it closer to the female of the ice bucket and now each time unit is dispensing crushed ice unit now checks ok.
RANGE KITCHENAID KSEG700ESS2 Inspected unit changed the clock for 12 hours from 24 hours all unit tested ok
REFRIGERATOR FD WHIRLPOOL WRF550CDZ01 Replaced defective display and added shim to RH rear of refrigerator to make doors even.
REFRIGERATOR WHIRLPOOL MFI2269FRZ03 Inspected unit instruct to the customer about the humidy control must be on all time to elimante moisture all unit tchecked ok.... Customer unable to sing hard time to sing