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for Fort Lauderdale, FL
Demario - Fort Lauderdale, FL
Al was able to diagnose the problem very quick. He explained how I can help prevent things like this from happening in the future. He did all of these things with a big smile on his face. Awesome guy!!!!
Stella - Fort Lauderdale, FL
He diagnosed problem quickly. He was courteous, on time, did a great job.
Repair ice maker.
Anthony - Fort Lauderdale, FL
Al Davis was prompt, had his shoes covered, was very polite was very neat and very knowledgeable. Found the problem and repaired ice maker quickly. we were surprised that we did not need a new ice maker. Excellent service.
Debbie - Fort Lauderdale, FL
Stewart - Fort Lauderdale, FL
Mike - Fort Lauderdale, FL
Al was cordial, friendly and professional
Las - Fort Lauderdale, FL
5th time for same issue. Not Happy
Best service professional and courteous ! Best !
Trisha - Fort Lauderdale, FL
Finally I have a repair company that is a keeper! Professional - friendly , on time , convenient scheduling options and online appointment confirmation and rescheduling . Great service all around!
Debbie - Fort Lauderdale, FL
Bob - Fort Lauderdale, FL
Matthew - Fort Lauderdale, FL
Professional and prompt service
John - Fort Lauderdale, FL
Al was friendly, professional and clearly knowledgeable about our Jenn-Air oven. He called prior to arrival and confirmed his schedule. A very good experience.
Max - Fort Lauderdale, FL
Great responsible service
Robert - Fort Lauderdale, FL
We were very impressed with every aspect of the service calls. Very professional, on time, and knowledgeable.
Bob - Fort Lauderdale, FL
Good understanding of problem and concerns
Terrific service & excellent technition.
Barbara - Fort Lauderdale, FL
recognition. Came in with several cartons of replacements. He carefully removed freezer baskets & replaced the power board & another significant part. When he left, he had brought our malfunctioning refrigerator back to "cool" & running like new.
Joanne - Fort Lauderdale, FL
Richard - Fort Lauderdale, FL
Very professional and well trained technician. Pleasant personality.
customers’s Best interest
Rebecca - Fort Lauderdale, FL
Al Davis tried to find way to fix without buying new part. I liked that he was looking out for my best nteredt.
Ronald - Fort Lauderdale, FL
The entire experience of calling Whirlpool customer service and having a service person come to my home was very professional. I was completely satisfied with everything in getting my appliance repaired.
Service Tech, Al, was Great! Flamingo not so good.
Laurence - Fort Lauderdale, FL
The service tech, Al, was great and efficient. The part that he originally installed proved defective and Whirlpool had to step in, with much convincing on my part, to pay the additional labor for the installation of the warranted part. After repair, the door leaks but Flamingo will not respond to my request to come back and fix it. It did not leak before the repair.
On time great service
Max - Fort Lauderdale, FL
John - Fort Lauderdale, FL
Determined within 5 minutes that could give refrigerator but refused to look at oven unless paid another $98
Jenn Aire Repair
Katherine - Fort Lauderdale, FL
Great guy. Helpful
Gisela - Fort Lauderdale, FL
Great workers and job well done!
Diana - Fort Lauderdale, FL
Very good service
Amilcar - Fort Lauderdale, FL
Extremely Professional Service!
Extremely knowledgeable - and unbelieveable service
Russell - Fort Lauderdale, FL
Five starts, all the way.
RANGE WHIRLPOOL AER6603SFW1 "replaced hinge,door is opening and closing properly."
REFRIGERATOR WHIRLPOOL WRS571CIDM02 The unit was not makig ice due to the ice bucket no going in the slot. I had to readjust the ice bucket inside the slot so it can fit properly. I reinstalled the bucket and tested the unit. Unit is working good now. Use Auth#WHSJG00EPL1 for repair.
DRYER-GAS WHIRLPOOL WED5200VQ1 COMPLAINT THAT DRYER BASKET ISNT SPINNING. BELT CAME LOOSE FROM PULLEY. I HAD TO TAKE UNIT APART TO PUT PULLEY BACK ON. DRYER IS WORKING FINE.; saved tckt
ICE MACHINE KITCHENAID KUIA15PLS1 "Complaint that ice maker isnt making ice I see that condenser is full of lint blocking condenser. Also I recommend running unit on a cleaning cycle. Just looking inside of unit, There is alot of rust.mildew, calcium build up. After cleaning condenser in the front, behind grille. Unit is actuallymaking ice with no problems. I recommend running a cleaning cycles on unit.; saved tckt"
WASHER MAYTAG MVWC565FW1 customer complaint unit not advancing clothes stiil wet at end checked unit ran daig found unbalance load recalibrated tested all ok
DRYER WHIRLPOOL WED5000DW "complaint that dryer isnt heating. I checked all fuses, thermal fuse and heating element. All were fine. I found some wire harness loose, I secured all harness, unit started heating. Dryer stopped heating again; ordrng 1 W11230568 (temp-switch) and 1 WPW10476828 (control-elec) and 1 WPW10185992 (timer)"
RANGE-OVEN WHIRLPOOL WFE505W0HW0 "FCC,customer stated that unit was not heating at all, found defective outlet, not getting 240 v coming to unit,advised customer to get an electrician to replace outlet."
OVEN WHIRLPOOL RBS305PDS16 I replaced the broken inner glass. I tested the unit and it is working good now.
ICE MACHINE KITCHENAID KUID308ESS2 "complaint that ice maker isnt making full ice. I ran a cycle, water barely filled. I removed water filter. Water filled much faster. I replaced old water filter with new filter. Unit is filling up faster and working fine. I recommend that cleaning of unit and water filter replacement may need to be done more often since ice maker is constantly used in office building. unit is working fine"
WASHER WHIRLPOOL WFW72HEDW0 replaced latch unit is working fine.
DRYER WHIRLPOOL MEDC200XW1 "complaint that dryer is making noise, I see that basket is cracked and rubbing against the sids as it spends. I will create quote for customer. Customer will pay for service call. Customer will call us if they want to move foward with repair."
WASHER MAYTAG MHW8200FW0 The ui pannel is shorted and needs to be replaced.; ordrng 1 W10911045 (panel-cntl)
MICROWAVE WHIRLPOOL WML55011HS0 I replaced the right side of the pannel. I reinstalled everything and tested the unit. Unit is working good now. Auth#WHSKW00DL2 for extra labor.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 customer complaint unit not making ice replaced bad i/m tested all okl
MICROWAVE WHIRLPOOL CAE2745FQ0 I explained to the Customer that the labor is only cover for 3 months. He got very upset and does not wants the service.
DRYER WHIRLPOOL WGD92HEFW1 "complaint that dryer was making noise. I see that dryer hose was hitting against wall causing vibration to unit. I adjusted legs and moved unit from wall , Dryer is quite and working fine.."
WASHER WHIRLPOOL WFW92HEFW0 "complaint that error codes comes up on display, F8E0- STEAMINLET VALVE ERROR, F0E1- LOAD DETECTED DURING WASHER CYCLE, I unplugged water supply to make sure that water lines werent blocked, checked drain hose, drain hose is connected properly. Recalibrated board, ran diagnostic test. Unit is working fine."
ICE MACHINE KITCHENAID KUIC15POZP0 "Complaint that ice machine isnt doing anything, I see that the "replace the water filter light is on and the unit needs to go thru a clean cycle. I removed filter as water is filling into unit. I replaced filter with a new filter, water is filling. I recommend customer to run a clean cycle due to ice maker isnt used to often. Per Leon @ Paretner Team 7723612798"
REFRIGERATOR WHIRLPOOL GI6FARXXQ03 complaint that ice maker was dripping water. I found ice stuck in ice maker causing leak when unit goes into harvest. I used steamer to melt ice from ice maker. Ice maker is working fine with no leaks.
REFRIGERATOR FD WHIRLPOOL WRF560SEYM02 customer complaint unit water not cold and kick plate coming off adjusted kick plate all ok water is cold testd and showed customer all ok
REFRIGERATOR WHIRLPOOL WRS322FDAM04 I replaced the faulty defrost board. I adviced the Customer to give the unit 24hrs so it can reach proper temp.
WASHER WHIRLPOOL MHW9000YG0 customer complaint unit not working f6e1 error code tested needs ccu and mcu replaced customer declined est will buy new unit
DISHWASHER WHIRLPOOL WDF560SAFM2 "I replaced the toe pannel, but I am going to need a retainer. I am going to order it, please direct ship it to the Customers home.; ordrng 1 (d/s)WPW10503548 ((d/s)retainer)"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "COMPLAINT THAT DISHWASHER IS LEAKING AGAIN. THE PREVIOUS TIME I WAS OUT. I RAN D/W I FOUND NO LEAKS ANYWHERE. CUSTOMER SENT ME A VIDEO ON WEDNESDAY SHOWING THAT D/W LEAKING FROM FRONT. TODAY CUSTOMER RAN A CYCLE AND UNIT DIDNT LEAK. I CHECKED UNDERNEATH OF DOOR AND UNIT, THERE ISNT ANY LEAKS. I WILL CALL WHIRLPOOL TECHLINE TO GET INFO DOCUMENTED. I RECOMMEND CUSTOMER TO LOAD DISHES VERTICAL ON RACKS. ALSO CUSTOMER IS VERY UPSET WITH THE PRODUCT AND 3 TIMES THAT SHE HAD TO TAKE OFF FROM WORK FOR SERVICE CALL. AGAIN I WILL GET WITH TECH LINE AND MT SUPERVISOR ON ISSUE. PER GARRETT @ WHIRLPOOL TECHLINE, REFRENCE NUMBER #7723604482. HE MENTIONED TO HAVE CUSTOMER LOOK AT RINSE AIDE DISPENSER AND TURN DOWN THE NUMBER TO LOWEST NUMBER FOR RINSE AIDE DISPENSE. HIGH NUMBER SETTING COULD CAUSE SU"
WASHER WHIRLPOOL WFW72HEDW0 "Error code F5E3- DOOR UNLOCK ERROR. WASHER IS IN A TIGHT PLACE. I WILL ORDER LATCH, BUT WASHER HAS TO BE ACCESSABLE FOR ME TO WORK ON UNIT; ordrng 1 WPW10443885 (latch)"
FREEZER KITCHENAID KSBS25INBL01 complaint that evap fan come on and off. I see frost pattern on evap. All harness plugs are secure. I will write quote for customer. Customer will pay for service call and will call us if repair is needed.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 I replaced the faulty ui pannel and the valve. I tested the unit and the water is coming out good now.
OVEN IKEA IBS550DS01 "replaced fuse, oven is working."
REFRIGERATOR KITCHENAID KSRY25CVMS01 customer complaint unit not cooling needs compressor replaced and also compalint unit user interface not wroking customer declined est
REFRIGERATOR KITCHENAID KBFC42FTS04 "cust stated door hard to open/close, found dry slides door applied grease check the unit and working properly"
WINE CELLAR KITCHENAID KUMR204ESB00 I do hear viration sound. the bottom plate on wine cellar has condenser and compressor all mounted to bottom rack causing vibration sound. Entitlement page isnt coming up with purchase date. Customer purchased 10 days ago from Best Buy. Customer will have wife text proof of purchase.
FREEZER JENN-AIR JF36NXFXDE01 complaint that arm plastic piece on icemaker bail arm falls off causing ice production none stop. I will have parts direct shipped to customer to correct issue. Parts should arrive in a few days.; ordrng 1 dsw11128135 (arm shut) and 1 DSW11215550 (extended arm flap)
COOKTOP WHIRLPOOL KECC607BBL02 customer complaint unit not not working replaced bad user interface tested all ok
REFRIGERATOR FD MAYTAG MFI2569VEM2 The water valve was laeaking causing the unit not to make ice. I replaced the valve and tested the ice amker and it started to work. FCC; used 1 67006322 (VALVE) from stock
REFRIGERATOR SBS KITCHENAID KSC23C8EYY02 "I replaced the ice maker, I ran a harvest test. Ice maker filled with water. Allow 24-48 hrs for ice to produce."
DRYER MAYTAG MGDB835DW4 The unit is not working due to an open fuse and broken ignitor.; ordrng 1 279311 (ignitor kit & bracke) and 1 WP8573713 (cutoff-tml) and 1 WP338906 (sensor) and 1 W10909685 (fuse-thrml) and 1 WP8577274 (thermistor)
REFRIGERATOR KITCHENAID KSSP36QTS02 complaint that refrigerator isnt working. Unit comes on but goes out. I will need to order cabby control; ordrng 1 W10789107 (cabby control)
DRYER WHIRLPOOL CSP2860TQ1 "Bottom dryer is not coming on.Top is working fine. I checked thermal fuse on bottom, fuse is bad. I replaced the fuse, unit is working fine. Also I explained to customer to not push dryer to back wall so that hose isnt kinked. Unit is working fine now. There are 19 units but not sure how many people use the laundry. No one really watches over the units how they are beinig used. Customer Mark will call Whirlpool customer service/ where he bought unit. Unit is working fine.; used 1 WP3392519 (FUSE, THERMAL) from stock"
MICROWAVE WHIRLPOOL WML55011HS0 Wrong part ordered. Customer needs LH side panel.; ordrng 1 W11206166 (Side panel)
REFRIGERATOR WHIRLPOOL WRX986SIHZ replaced ice maker and mullin to correct problem.checked unit working okay