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Local Reviews
for Fort Lauderdale, FL

Rated 4.6 out of 5 stars based on 122 customer reviews

Map of Fort Lauderdale, FL

Fridge repair





Map of Fort Lauderdale, FL

Terrific service.




Totally professional, and very pleasant gentleman as well.


Map of Fort Lauderdale, FL

Very pleased





Map of Fort Lauderdale, FL

Very satisfied




Alfonso was here quickly. He was knowledgeable and polite, answering my questions and provided a probable cause for my "problem" which was not the refrigerator.


Map of Fort Lauderdale, FL

Fabiola




The tech can be a little nicer


Map of Fort Lauderdale, FL

Great Service





Map of Fort Lauderdale, FL

Vanessa





Map of Fort Lauderdale, FL

Great service. Easy fix. Snapped rightin




On time. Had the right part. Fone in 5 min


Map of Fort Lauderdale, FL

Jacquie




Praying the 7th visit has solved our issues.


Map of Fort Lauderdale, FL

Jacquie




We are on visit 6. This service call was to assess the exact problem we previously had and weretold it a bad ice maker which we had replaced!


Trevor




Quick and efficient


Professional





Good technician but company needs to ask more questions to determine how many techs are needed




I told the phone representative that I had a whirlpool duet stackable and that the dryer was not working. I gave them the serial number and product number. They only sent one technician out and he was unable by himself to pull the unit out. Another issue is that this company does not have any parts in stock so you pay for the technician to come out and then have to wait for them to order parts and then pay for them to come back out for parts and labor. You would think they would at least have some basic parts for the appliances they serve in order to better accommodate their customers who are already in a rough situation when their appliance is not working.


Ice maker





Ruth




Okay


Service was great.




Service was great. Al solved my problem.


Nice!




Al is a great service person. Nice, polite, communicative, & knowlegedable.....no complaints!


Jacqueline




Al Alphonso Johnson was professional, punctual, precise and knowledgeable.


Great Service and Quick Results





Great Service





Great technician and service.




A great informative technician.


Great technician, dispatcher sucks




For three weeks, I set up an appointment each week and received a call at 5:00 the day before claiming a part did not arrive. The technician himself was awesome but the administration and dispatching is clueless


See opnion section




Everyone very nice, especially Al Davis ! Just surprising that given my description of the problem, that the original "Trouble Shooting" call did not identify an easy solution, with no need for a Service Call ? Red 'lid locked' light blinking after pressing the 'Start' button--Washer would not start. Turns out the it was just the Lid Strike Flap had gotten pushed up when i tried to put the King Size mattress pad in. Seems like that should have been obvious with the red lid lock light blinking and Washer not starting ! Going forward, I will always know given that scenario to simply make sure the strike flap is down in the proper position; just cost me $98 for something so simple--solved in 2 minutes.... Thanks (Rated all "Excellent" just not necessary)


Great service




Al is very professional and very respectful


Toby





Good Service, I felt $98 should have been covered for both appliances





Great service





Great service!




Alex was cheerful, thorough and professional.


Al D.

Al D.

DISHWASHER KITCHENAID KDTM504EPA0 "COMPLAINT THAT DISHES ARNT DRYING AND UNIT IS LEAKING. I PUT UNIT INTO DIAGNOSTIC MODE. I SEE THAT THE HEATER WASNT COMING ON. I CHEKED ELEMENT. ONE SIDE OF THE ELEMNT WASNT PLUGGED. I MADE SURE THAT ALL CONNECTIONS WERE SECURED. FOR THE LEAKING. I DONT SEE ANY LEAKS. I RECOMMEND CUSTOMER LOAD DISHES VERTICALLY, USE RINSE AIDE."

Near Intracoastal Dr, Fort Lauderdale, FL 33305
Alexis S.

Alexis S.

ICE MAKER KITCHENAID KUIA18PNLS11 The unit was not working properly due to the recirculating hose came off the pump. I reinstalled the hose to the pump and tested the unit. Unit is working good now. FCC

Near SW 15th Ave, Fort Lauderdale, FL 33312
Al D.

Al D.

REFRIGERATOR KITCHENAID KBF042FTX08 replaced freezer door. Allow 24 hrs for gasket to form. Customer ios paying

Near N Ocean Blvd, Fort Lauderdale, FL 33308
Al D.

Al D.

REFRIGERATOR WHIRLPOOL ASI2575FRB00 complaint that refrigerator isnt working. I see that food in the freezer was blocking the air flow. Also customer turned freezer temp to setting 5. I recommend customer to adjust foods around so that they dont block the air flow. Also keep freezer knob at 3 and refrigerator at 3 or 4. Unit is working fine.

Near NW 5th St, Fort Lauderdale, FL 33311
Alexis U.

Alexis U.

REFRIGERATOR JENN-AIR JFFCC72EFS00 after 8 30 parts came damge; ordrng 1 W10887790

Near NE 57th St, Fort Lauderdale, FL 33334
Al D.

Al D.

REFRIGERATOR WHIRLPOOL KBFN506ESS COMPLAINT THAT ICE MAKER ISNT MAKING ICE. I SEE THAT ICE MAKER SWITCH HAD CONDENSATION AROUND SWITCH. SWITCH WAS STUCK. I RESET ICE MAKER INTO HARRVEST MODE. UNIT IS WORKING. ALLOW 24-48 HRS ICE PRODUCE

Near N Ocean Blvd, Fort Lauderdale, FL 33308
Al D.

Al D.

DISHWASHER KITCHENAID KDTE334GPS0 Complasint that d/w isnt working. Water isnt draining. I found glass inside of pump. I removed glass. I recommend customer to not put wine glasses inside of d/w. I also recommend customer to clean filter is inside of unit of debri. Unit is working fine.

Near NE 18th St, Fort Lauderdale, FL 33305
Andrews L.

Andrews L.

DISHWASHER WHIRLPOOL KUDS01FLSS3 "Defective control panel not allowing key selection on user interface. Replaced control panel to correct issue. Checked unit, dishwasher is working fine."

Near Las Olas Way, Fort Lauderdale, FL 33301
Al D.

Al D.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Complaint that the unit is not cooling . Unit is getting warmer. The freezer side has no frost pattern at all. I will need to order compressor, evap, drier to correct issue.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator) and 1 sealsystemtech (seal system tech)"

Near Intracoastal Dr, Fort Lauderdale, FL 33304
Al D.

Al D.

DISHWASHER KITCHENAID KUDC10FXSS6 apt 609. Complaint that d/w wasnt working. I found wires burnt at terminal. i fixed wires. Unit is working fine.

Near N Ocean Blvd, Fort Lauderdale, FL 33308
Al D.

Al D.

MICROWAVE OTR WHIRLPOOL WMH32519HZ3 Customer complaint that the microwaves fan isnt working at all. She said that the unit is not pulling any vapors up when cooking fom pan. I did put a paper towel to see if there was suction. It is. I will contact Whirlpool techline to have call documented. Customer is very upset with the way vent fan works. Per Rick @ techline. I explained the situation/ issue that customer is having with the her vent fan. Per Rick @ techline. I explained the situation/ issue that customer is having with the her vent fan. Per Rick he said that the system is down and he will not be able to document call. I will have call back for reference number.

Near SE 2nd Ct, Fort Lauderdale, FL 33301
Al D.

Al D.

WASHER WHIRLPOOL WTW8040DW4 COMPLAINT THAT LID IS BROKEN ON BACK . I WILL ORDER LID TO CORRECT OFFICE.; ordrng 1 W11101059 (lid)

Near NE 22nd Ave, Fort Lauderdale, FL 33308
Andrews L.

Andrews L.

WASHER WHIRLPOOL WFW9750WW01 "Replaced front bellow to panel clamp to correct issue of popping off place and cause water leak. Checked unit, washer is working fine. No charge for labor due to call back."

Near SW 7th Ave, Fort Lauderdale, FL 33315
Andrews L.

Andrews L.

DRYER MAYTAG MEDC465HW0 "Replaced temperature selector switch and control thermostat to correct issue intermittently not drying clothes due to heater not being energized. Checked unit, dryer is working fine."

Near NW 5th St, Fort Lauderdale, FL 33311
Alexis U.

Alexis U.

WASHER WHIRLPOOL WTW5000DW1 unit need rode replace; ordrng 1 W11130362 (rode)

Near N State Rd 7, Fort Lauderdale, FL 33301
Al J.

Al J.

WASHER WHIRLPOOL WTW8040DW4 customer complaint unit certain settings on asset will make clothes come out yellow checked unit didTechnical Service Pointer #: W11042572 replaced control all ok

Near NE 35th St, Fort Lauderdale, FL 33306
Alexis S.

Alexis S.

WASHER WHIRLPOOL WFW8540FW1 Upon arrival I ran the unit on diag and it did not have any saved error codes. I removed the top pannel and found the connection to the main board loose. I adjusted the connectors and tested the unit. Unit is working good now. FCC

Near SW 34th Way, Fort Lauderdale, FL 33312
Alexis S.

Alexis S.

WASHER MAYTAG MVWB835DW4 The unit was not working due to too much detergent. The detergent was not HE. I explaiend to the Customer about using the proper detergent. Also to load the unit properly to prevent off balnace. I calibrtaed and tested the unit and unit is working good.

Near S New River Dr E, Fort Lauderdale, FL 33301
Alexis S.

Alexis S.

DRYER-ELECTRIC WHIRLPOOL WED8540FW1 "The unit is heating up, but it is taking long to dry. I found the vent clooged causing the problem. I cleaned the vent hose and reinstalled everything. I tested the unit and it is working good. I also adviced the Customer to clean the lint filter after every cycle."

Near SW 34th Way, Fort Lauderdale, FL 33312
Al J.

Al J.

OVEN JENN-AIR JMW3430WS02 assit tech 85

Near N Ocean Blvd, Fort Lauderdale, FL 33308
Alexis U.

Alexis U.

OVEN JENN-AIR JMW3430WS02 replace bad blower and check unit ok

Near N Ocean Blvd, Fort Lauderdale, FL 33308
Al D.

Al D.

DISHWASHER WHIRLPOOL WDF560SAFM2 replaced control and pump/motor. unit is working fine with no leaks

Near NE 32nd Ave, Fort Lauderdale, FL 33308
Al D.

Al D.

DISHWASHER WHIRLPOOL WDT720PADM3 Complaint that washer was leaking. I ran washer Im not seeing any leaks at all. Customer did take a picture of sudz coming from underneath of unit. I explained to customer that the pods w/ rinse aide and rinse aide in dispenser could cause sudzing. I recommend customer try using liquid detergant. Pods w/rinse can be too concentrated and can cause sudzing/ leaks. If sudzing happens again. I want customer to run a cycle with vinegar. Unit is working fine.

Near NE 28th Ave, Fort Lauderdale, FL 33308
Alexis S.

Alexis S.

MICROWAVE JENN-AIR JMC2127WS01 I replaced the shorted boards and pannel. I tested the unit and unit is working good now. Parts are cover.

Near SE 5th Ct, Fort Lauderdale, FL 33301
Al J.

Al J.

REFRIGERATOR WHIRLPOOL GI6FARXXQ07 customer complaint unit chrisper bin broken and center spine for chrisper bins replaced both advised customer again to lighten load in bin or issue will continue all ok; pckd up 1 WPW10326469 (rail-centr)

Near Galt Ocean Dr, Fort Lauderdale, FL 33308
Alexis S.

Alexis S.

REFRIGERATOR FD WHIRLPOOL WRF560SEHZ00 The unit qwas not cooling due to the unit not going into defrost. I found the ui and board shorted. Also the frezzer therm has to be replaced. All replaced all three parts and tested the unit. Unit is working good now.

Near Carolina Ave, Fort Lauderdale, FL 33312
Al J.

Al J.

DRYER MAYTAG MEDC215EW1 "customer complaint unit not heating checked found bad thermo cut off replaced tested all ok; used 1 279816 (CUTOFF, THERMAL) from stock"

Near NW 9th Pl, Fort Lauderdale, FL 33311
Al J.

Al J.

DRYER WHIRLPOOL MED5770TQ0 customer complaaint unit runs with door open bad door switch parts ordered; ordrng 1 WP3406107 (switch-dor)

Near NW 69th Ct, Fort Lauderdale, FL 33309
Al J.

Al J.

WASHER WHIRLPOOL MTW5770TQ0 customer complaint unit stops working after opening lid needs lid switch and temp control parts; ordrng 1 WP8318084 (switch-lid) and 1 WP8578335 (swtch-temp)

Near NW 69th Ct, Fort Lauderdale, FL 33309
Al D.

Al D.

REFRIGERATOR KITCHENAID KURR304EBS00 "Complaint that door/skin is coming apart. I looked on service matters and found that door Components Not Serviced. Im calling Techline to see what can be done. Per Austin @ Whirlpool techline, Ref no# 7724199795, Customer needs to contact Home Depot to let them know that we cant service this part."

Near NE 35th Ct, Fort Lauderdale, FL 33308
Al J.

Al J.

REFRIGERATOR WHIRLPOOL MRT711BZDM00 customer complaint unit has bad smell coming from unit checked nothing in back or around unit to cause issue

Near NE 23rd Ave, Fort Lauderdale, FL 33308
Alexis U.

Alexis U.

REFRIGERATOR JENN-AIR JFFCC72EFS00 unit need cover to be replace; ordrng 1 W10887790 (cover-evap)

Near NE 57th St, Fort Lauderdale, FL 33334
Al D.

Al D.

DRYER WHIRLPOOL WED4815EW0 "replaced thermal cut-off, dryer is heating properly"

Near SE 2nd St, Fort Lauderdale, FL 33301
Alexis U.

Alexis U.

VENTHOODS JENN-AIR n/a unit need led and borad; ordrng 4 W11169718 (led)s and 1 WPW10716816 (borad) and 1 W10716814 (capacitor) and 2 W10916653 (light)s

Near N Birch Rd, Fort Lauderdale, FL 33304
Alexis S.

Alexis S.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "The gaskets on both doors were not closing properly, causing air to get in. I heated both gasket and the the unit is working good now. FCC"

Near SW 4th Ave, Fort Lauderdale, FL 33315
Al D.

Al D.

WASHER WHIRLPOOL WFW5090GW replaced part with tech 77. Parts were marked on on my computer.

Near SE 8th Ave, Fort Lauderdale, FL 33301
Alexis S.

Alexis S.

WASHER WHIRLPOOL WFW5090GW Replaced the acu and tested the unit. Unit is working good now. Auth#WIVSK00MPL2

Near SE 8th Ave, Fort Lauderdale, FL 33301
Al D.

Al D.

REFRIGERATOR KITCHENAID KRFC604FSS01 Complaint that the condensation on verticla mullion. I cleaned moisture of the mullion and door. I turned mullion on to 100%. This should help the condensation.

Near NE 48th St, Fort Lauderdale, FL 33308
Al D.

Al D.

OVEN WHIRLPOOL WFE515S0EW1 Complaint that oven isnt heating propperly/ takes awhile to heat up. I tested the ovenon bake at 350. Temp didnt move I turned circuit breaker off and back on for oven. Unit is heating preoperly on bake. It takes 15-20min to preheat. Broiler is working fine.

Near Galt Ocean Dr, Fort Lauderdale, FL 33308
Alexis U.

Alexis U.

REFRIGERATOR JENN-AIR JF42NXFXDW01 unit ned hinge replace; ordrng 2 WP2320616 (slide)s

Near Harbor Dr, Fort Lauderdale, FL 33316