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Local Reviews
for Fairburn, GA
Powered by Fluid LOCALVery knowledgeable of my refrigerator and explained my things i was not aware of.
Judy - Fairburn, GA
You should keep this man - most repair people are not this professional and helpful. he deserves a raise.
Raymond
Raymond - Fairburn, GA
Ms Bev
Beverly - Fairburn, GA
Well versed in his profession. Thanks for sharing information regarding My appliances.
Great Service
Raymond - Fairburn, GA
The Technician was great nothing more needs to be said but awesome
Great Service
Raymond - Fairburn, GA
Excellent Service
Clifford - Fairburn, GA
Our technician was very affable and professional. He observed safety precautions and wore shoe coverings when entering our home. He's efficient and got the job done in a very short time. He's an asset to your company.
Good tech
Estus - Fairburn, GA
Tech was very pleasant and knowledgeable.
Estus
Estus - Fairburn, GA
This is the fourth time that we have had a repairman out to repair our Whirlpool ref. We are hoping that this repair takes care of the problem. The tech was pleasant.
Problem Not Identified
Ervin - Fairburn, GA
The technician that came was a very nice guy and exhibited great customer service. However, the problem with my dishwasher was not identified and it’s still tripping the breaker. The part recommended did not solve the issue after assuring me that he was certain he identified the problem after multiple “test.” This is the second technician that I paid to come diagnose and fix the problem and it’s frustrating because I could have just purchased a new dishwasher by now. Everything seems like a guessing game with appliance technicians and the customer has to pay $100+ to get someone out to fix and identify what could be a “new” problem.
Superior service
Brandy - Fairburn, GA
Good service
Estus - Fairburn, GA
Excellence
Kanisha - Fairburn, GA
Dennis is an amazing tech. I’m glad he was my tech. Thank you 😊
Great Service
Clifford - Fairburn, GA
Your technician was efficient and professional. He took care of the problem and everything is working nicely now.
Great Service!
Regina - Fairburn, GA
Dennis was thorough, patient, professional, and best of all, solved the problem!
Dennis is Great!
LaTeisha - Fairburn, GA
Very Nice Technician
Dixie - Fairburn, GA
Mr. DeLine called and gave us the time he would be arriving to service my washer and dryer. He arrived when he said he would, worked on the appliances, repaired them and answered all the questions my husband and I had. He was professional, personable and knowledgeable. He is an assest to Flamingo Appliance. One company policy I liked about using Famingo Appliance is that they included a picture of Mr. DeLine when they emailed me an appointment reminder. In this day and time it's peace of mind - one can't be too careful.
Eei
Eri - Fairburn, GA
Great Job
Clifford - Fairburn, GA
One his first Dennis determined the problem and pointed out some other things that needed attention. He didn’t have the part ( a replacement ice maker) so he ordered the part and scheduled the service call for 2 days later. He came and installed the part, realigned the doors and tightened the freezer door handle. He worked quickly and efficiently. Thank you for a job well done.
Denise
Denise - Fairburn, GA
Great customer service!
Slow-service
George - Fairburn, GA
Evidently the Whirlpool freezer is not made very good. Dennis has tried his best but the freezer will not get cold.
Slow-service
George - Fairburn, GA
Called in work order on 12 Aug. Repair person came out and found the problem with the freezer the same week and order and installed a new compressor on the 16th but no freeonl Came back on 27 Aug and put freeon in freezer. On 28 Aug checked the freezer and it is still not freezing or coolingl. Called Whirlpool on 28 Aug for another work order. Next date for repair person is 3 Sept. A long time to get the freezer repaired.
Great service
Saundra - Fairburn, GA
Great Service
Felecia - Fairburn, GA
Dennis was extremely knowledgeable. He resolved our heating problem with our new dryer in minutes. Very friendly, polite and cordial. I will ask for him personally if there is a need. I will definiteely refer him to others.
Great Service
Danette - Fairburn, GA
Outstanding customer service
Danette - Fairburn, GA
Great service and follow up
Great Service. Perfect Tech
William - Fairburn, GA
Dennis was perfect! He came in and heard the issue and then realized that I didn’t need any help. I had already fixed it. Most people would just take your money but he really came in and explained that my washer was doing what it should do. Thank you again!
Owner
Allen - Fairburn, GA
It was great
Great service
Betty - Fairburn, GA
Dennis J.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Inspected unit and customer complaint of unit leaking, found source of water to be coming from suction line freezing up to compressor, unit will need evac and recharge to verify proper charge in unit please order filter dryer and reschedule for 11/30** customer did not sign due to COVID-19 protocol Q1 N Q2 N**; ordrng 1 WPW10143759 (dryer)"
Dennis J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Inspected unit and customer complaint of unit not dispensing cube ice, found solenoid stuck, rechecked dispenser all ok** customer did not sign due to COVID-19 protocol Q1 N Q2 N**"
Dennis J.
FREEZER WHIRLPOOL WRF532SMHZ02 "Inspected unit and customer complaint of units door not shutting found freezer door rails faulty, please order and reschedule for 12/04; ordrng 2 12002497 (gear (left))s and 2 W11265130 (slide)s"
Dennis J.
N/A N/A GX5SHDXVY00 "Inspected unit and customer complaint of unit not cooling, found pan heater rotted out causing compressor failure, unit will need compressor and pan heater to complete repair. Pan heater iS NLA** customer did not sign due to COVID-19 protocol Q1 N Q2 N**File # 7729286061"
Dennis J.
REFRIGERATOR MAYTAG MSD2651KGB "12571701 67006752 WP12945106Inspected unit and customer complaint of unit not cool properly unit will need dampener and UIB, dampener and UIB are NLA** customer did not sign due to COVID-19 protocol Q1 N Q2 N**7728396004"
Dennis J.
FREEZER WHIRLPOOL WRF535SWHZ02 Installed both freezer door slides in gears recheck unit all OK**Customer did not sign due to COVID-19 protocol Q1 N Q2 N**
Dennis J.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit and customer complaint of unit leaking, found door gasket not properly sealed on left side of freezer , tried to heat gasket up, unit will need gasket replaced, customer declining est at this time** customer did not sign due to COVID-19 protocol Q1 N Q2 N**"
Dennis J.
OVEN WHIRLPOOL WFE510S0HS1 "Installed oven door hinges, rechecked unit all ok ** customer did not sign due to COVID-19 protocol Q1 N Q2 N**"
Dennis J.
WASHER WHIRLPOOL WET4027HW0 "Inspected unit and customer complaint of unit leaving stains on clothing, ran test cycle on unit unit completed test cycle with no faults. Nothing leaking from balance ring and gear case checks good. Nothing on inside of outter tub or basket is able to leaking inside unit. Possible loading issues or soap issue, unit checks all ok ** customer did not sign due to COVID-19 protocol Q1 N Q2 N**"
Dennis J.
DRYER MAYTAG MEDX655DW1 "Inspected unit and customer complaint of unit not starting found unit to have open blower thermal fuse installed new thermal fuse, rechecked unit with customer unit checks all ok** customer did not sign due to COVID-19 protocol Q1 N Q2 N**; used 1 3392519 ("
Patrick D.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Installed water valve & ice dispenser flap assy. Tested okay. No leaks from water valve. Repair complete. Q1: No, Q2: No. No signature obtained due to covid-19 protocol."
Dennis J.
RANGE WHIRLPOOL WFE515S0JS0 Inspected unit customers complained of oven not working found loose connection on L wanted pigtail repaired wiring re-checked unit all OK** customer did not sign due to COVID-19 protocol Q1 N Q2 N**
Dennis J.
FREEZER WHIRLPOOL WRF535SWHZ02 "Inspected unit and customer complaint of units freezer off track, both freezer door rails have seized up not allowing door to close or open properly, unit will need both freezer door rails replaced as well as door track gears, please order and reschedule for 11/17** customer did not sign due to COVID-19 protocol Q1 N Q2 N**; ordrng 2 W11265130 (slide)s and 2 12002497 (gear)s"
Dennis J.
MICROWAVE WHIRLPOOL n/a Inspected unit and customers complaint of unit in operable filter fuse checked good checked outlet had no power trip the breaker found outlet had open neutral used extension cord and plug unit into countertop outlets unit is working fine** customer did not sign due to COVID-19 protocol Q1 N Q2 N**
Dennis J.
WASHER MAYTAG MVWB765FW3 "Inspected unit and customer complaint of unit inop, upon arrival unit will turn on but will not start test 52 recalibrate, found following faults stored in unit, F6e3 ( comm error ) f6e2 ( com error ) please order UI with harness and control main, reschedule with customer when parts arrive. ** customer did not sign due to COVID-19 protocol Q1 N Q2 N**; ordrng 1 W11195970 (cntrl-elec) and 1 W11135391 (console)"
Dennis J.
OVEN WHIRLPOOL WOD51EC0HS01 "Installed new UIB and appliance manager, rechecked unit still inop, pulled unit checked junction box, found black wire disconnect repaired wiring rechecked unit all ok** customer did not sign due to COVID 19 protocol Q1 N Q2 N**Please use autho # WT3HR00NL2"
Dennis J.
FREEZER WHIRLPOOL WZF34X20DW01 Installed new compressor and control in unit recharged with 4.6 ounces or 134A Freon rechecked unit all OK** customer did not sign due to COVID 19 protocol Q1 N Q2 N**
Timothy H.
N/A N/A DU1345XTVB0 "Called the customer before arriving the customer answered no to q1 and q2, Arrived at the customer home the customer complaint is that the unit isnt draining. The button from garbage disposal wasn't removed must be new. I removed button from disposal. Unit is working properly. The customer said they had another appliance that needed to be looked at i advised them they would have to get authorization for new appliance. Unit is working properly."
Timothy H.
DRYER ROPER RED4516FW0 "Called the customer before arriving the customer answered no to q1 and q2, Arrived at the customer home installed heater and thermal fuse. When moving the unit, it arc causing power to go out in house. Main power breaker was outside with a lock on box. I had cut lock connection to get to breaker. Called OT about issue. Power came back on. I repaired wire on unit. The unit is working and heating."
Dennis J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Inspected unit and customer complaint of unit freezing ice in clumps please order once bin and door gasket. ** customer did not sign due to COVID 19 protocol Q1 N Q2 N**; ordrng 1 W11185686 (ice-contnr) and 1 WPW10287601 (seal)
Dennis J.
COOKTOP - GAS WHIRLPOOL WCG55US0HS00 "Inspected unit and customer complaint of unit leaking gas just above regulator, please order manifold and regulator reschedule for 9/21** customer did not sign due to COVID-19 protocol Q1N Q2 N**Please use autho# WS9Q900APL1; ordrng 1 W11087445 (regulator) and 1 W10594394 (manifold)"
Dennis J.
DISHWASHER WHIRLPOOL GU940SCGB2 "installed new sump assy, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
DISHWASHER WHIRLPOOL GU1200XTLS3 "installed new sump assy and dispenser, rechecked unit all ok.*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
OVEN WHIRLPOOL WOD51EC0HS01 "inspected unit and customer complaint of unit temps not constant, had unit preheated while in route, placed thermocouple in both ovens allowed unit to cycle 4 times while on phone with tech line, top oven adverage 353 bottom oven adverage 348, unit well with in specs and all ok. wp ref# 7728607363*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
REFRIGERATOR WHIRLPOOL WRF989SDAE00 "inspected unit and customer complaint of unit leaking from freezer area, found unit to have frozen drain tube, unit will need drain tube kit, and defrosted, please order and reschedule for 8/27*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 W10619951 (drain tube)"
Dennis J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "inspected unit and cusotmer complaint of unit not making ice after replacement of ice maker, mold showes signs of never having water in to and water level in line checked good, water valve never cycled when calling for water, please order valve and reschedule for 8/31*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; schdld next appmnt for 8/31 MON !"
Dennis J.
REFRIGERATOR SBS WHIRLPOOL n/a "inspected unit and customer complaint of unit not making ice, started stest mode unit giving faulty ice maker motor error, replaced ice maker, unit not cycling at all, auger motor also inop, checked internal harness, is has failed at entrance of door. unit will need freezer door to restore proper function. calling third party given double labor and parts autho#wry6200xl2*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 LW11038917 (dor-fip) and 1 2man (2 man)"
Dennis J.
OVEN WHIRLPOOL WOD51EC0HS01 "installed both relay boards UI and sensors, rechcked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
REFRIGERATOR SBS WHIRLPOOL ED5VHGXML13 "installed filter housing, rechecked unit for leaks, unit checks all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Patrick D.
REFRIGERATOR WHIRLPOOL n/a "Customer complaint: food still freezing in RC. Issue seemed better since last service visit and items freezing are now limited to areas related to air inlet to freezer. Sealed entire LH side of RC liner with silicone and advised customer re: how to manage airflow from freezer to prevent freezing. Documented issue with tech line. Repair complete. Q1: No, Q2: No. No customer signature due to COVID-19 protocol."
Dennis J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "installed new valve, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
RANGE-GAS WHIRLPOOL GS445LEMS2 "inspected unit and customer complaint of unit not maintaining temps after preheating, found unit to be short cycling after preheating, unit will need control replaced ( WP8524252 ) control has been discontinued*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
DISHWASHER WHIRLPOOL GU1200XTLS3 "inspected unit and customer complaint of unit not washing well/at all, found unit to have faulty sump assy, and dispenser, please order both and reschedule for 8/17*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 WP8558129 (dispenser) and 1 W10782773 (pump&motor)"
Dennis J.
WASHER MAYTAG MVWC415EW2 "inspected unit and customer complaint of unit not washing, unit had motor fault stored in control, motor will activate in agaitate, but will not in spin. unit will need motor and possible cap, customer declining est at this time.*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
MICROWAVE COMBO WHIRLPOOL GMC305PRB01 "installed new membrain, and inner door glass, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
N/A N/A ED5VHGXML13 "inspected unit and customer complaint of unit leaking, found filter housing leaking, please order and reschedule for 8/11*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 WP2186443 (housing)"
Dennis J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "inspected unit and customer complaint of unit improperly installed. installers side mounted unit and cabinets are cracking from the stress of the screws. customer must have contractors to come in to repair cabinets and must install top mount bracket to counter top to properly install this unit. customer unhappy that she is not able to see the controls with door shut, unit is designed this way. *the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "inspected unit and customer complaint of unit not making ice, found ice maker thermistor faulty, please order ice maker, reschedule for 8/11*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; schdld next appmnt for 8/11 TUE !"
Dennis J.
REFRIGERATOR WHIRLPOOL WRS315SDHM00 "inspected unit and customer complaint of bail arm disengauged from ice maker, repaired bail arm, rechecked unit all ok.*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
OVEN WHIRLPOOL WOD51EC0HS01 "installed new key pad and door gasket, rechecekd unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"