Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Englewood, FL
John - Englewood, FL
Gerald - Englewood, FL
Antonio and Robert were excellent servicemen. Knowledgeable and took precautions with gloves and booties.
Linda - Englewood, FL
Not pleased with the long wait to get service if you miss a call they cancel making it even longer...
Not repaired yet
Don - Englewood, FL
Not fixed yet after 8- visits
Great service Tony wasted no time
Marie - Englewood, FL
Tony arrived knew what the problem was and handled it very quickly and showed us how to handle that problem in the future.
Tammy was awesome!!! She explained everything and told me what I needed to do to get the situation rectified. I contacted her after contacting Whirlpo
Elizabeth - Englewood, FL
Edward - Englewood, FL
This was the most knowledgeable service person that I have ever.had . She gave me a very thorough education about my new whirlpool dishwasher. She is the best public relations person you could ask for. She was outstanding in every category’
Robert - Englewood, FL
Still not repaired
Don - Englewood, FL
After several visits , ice Maker still not working ????
very nice and knowledgeable
James - Englewood, FL
Tammy was very help in that she explained what had happened and how it should work
Lorraine - Englewood, FL
I was very pleased that I was able to ;know who would be coming. I appreciated how she treated me and the manner she worked.
Frances - Englewood, FL
Antonio was great! He fixed the problem and gave me some advice as to cleaning the refrigerator. He was helpful, kind and very knowledgeable. He is an asset to Whirlpool.
Still ice maker not fixed after 2-3 visits ?
Don - Englewood, FL
Waiting until repaired
Review was spot on.
Raynond - Englewood, FL
Tammy was considerate,knowledgeable and diagnosed our washing machine problem correctly.
Great, quick service.
George - Englewood, FL
Judy - Englewood, FL
Very informed repair man. Would hope that he would be the one that comes back if I should need him again for my appliance.
Francis - Englewood, FL
Ritamae - Englewood, FL
Fast service on repair.
Barbara - Englewood, FL
Just said to use dry capsule. Not what I wanted to hear. Said would take two weeks to see a difference.
Elizabeth - Englewood, FL
Barbara - Englewood, FL
He was professional. I just wish my washer wasn’t a lemon. It needs recalibrating at least twice a year!
Service was on time and complete
Joseph - Englewood, FL
Very friendly and got the job done
Happy with repair
Janet - Englewood, FL
Very nice to deal with
Ellen - Englewood, FL
Ann - Englewood, FL
Wonderful Technician who knew what she was doing, very professional and confident!
Tina - Englewood, FL
tammy repairperson excellent/ office people worst in history
Paul who is rating only tammy 5 stars - Englewood, FL
this is a difficult survey to respond to. tammy the washer repair person was terrific. she tried to work withi my schedule and seems to have fixed the problem with our washer she would get 5of 5 stars. your office people 0 of 5 stars. extremely rude and contemptuous of my time and that I was a client of home depots insurance. I don't know what I am responding to as this is to ambiguous a survey and I don't believe your office people should be bathing in the reflected glory of your service people who not only have to fix the problem, but also have to put out the fires your office people lit.
Covello - Englewood, FL
Tony has been a wonderful repair technician. Hope to not have a need, but would welcome him into our home any time.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 CUST COMPLAINT WAS I/M TURNNIG SELF OFF.FOUND THAT CUST WAS TURNNING UNIT OFF AT U.I. INST CUST. Q1 NO Q2 NO Q3 NO
DRYER WHIRLPOOL WED4815EW1 INST DRUM ALL OK
DRYER WHIRLPOOL WED5620HW0 cust complaint ripping clothes-order drum cust requsting master tech also to be present during repair calling for extra labor auth# wpho000nl2---- q1 no q2 no; ordrng 1 W10508188 (drum) and 1 mastertech (master tech)
OVEN JENN-AIR JJW2430DS02 replaced damaged door test ok q1 no q2 n0
WASHER WHIRLPOOL WFW5620HW0 cust complaint wont spin-replaced control elerc test ok q1 no q2 no
RANGE WHIRLPOOL WFE505W0HZ1 cust complsaint temp not reaching too long to cook-replaced control elec and oven sensor test ok q1 no q2 no
MICROWAVE WHIRLPOOL CAE2745FQ1 cust complaint wont spin-replaced control elec test ok q1 no q2 no
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 no ice. things freezing in ref section. replaced listed parts tested and checks ok allow 24-48 hours for full bin.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 q1=no q2=no replaced both brackets tested and unit is running as designed
REFRIGERATOR KITCHENAID KRMF706ESS01 cust complaint no cool in frig-order wire harnes; ordrng 1 W11087438 (harness wire) and 1 W11330971 (control elec)
REFRIGERATOR WHIRLPOOL MFI2568AEW cust complaint black substances in dispensor-clean shute assy test ok
MICROWAVE WHIRLPOOL CAE2745FQ1 cust complaint wont spin-order control elec; ordrng 1 W11188527 (control elec)
DRYER WHIRLPOOL WED5620HW1 f6e1 wont start found communication error needs consol along with other parts; ordrng 1 W11378949 (cntrl)
REFRIGERATOR WHIRLPOOL KBFS20EVBL10 cust complaint leaking in back-recharge system
REFRIGERATOR WHIRLPOOL WRF736SDAM13 no ice replaced heater. tested on 56 no faults. test 57 passed test 45 filled. unit is running as designed
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 no cool in freezer. found ice ball on evap indicating restriction. ordering listed parts. covered under previous call; ordrng 1 nitrorig (nitro rig) and 1 WPW10608485 (evaporator) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)
WASHER WHIRLPOOL MVWB400VQ0 "cust complaint wont spin-error f71-order sensor,stator and pump-paart# w10536347 pump # WPW10178988-sensor # WPW10419333-stator
RANGE - ELECTRIC WHIRLPOOL WFE515S0ET0 "temps are off, calibrating did not work. replaced cntrl and sensor checks ok"
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "spoke to Kathy from techline sr#7727358176 put into defrost, water is dripping into tray. drain is not clogged inspected liner sealed cabinate, found at the botom right corner dent and plate sticking out. sealed and called techline spoke to JK tap to form dent. same sr#"
DRYER WHIRLPOOL CEM2745FQ0 cust complaint keeps running wont stop-replaced timer
WASHER WHIRLPOOL WFW5620HW0 "f0e2 f0e5 will not run ran diagnostic wont spin, tried test 7 still no spin ordering listed parts.; ordrng 1 W11322903 (cntrl) and 1 W11354541 (stator) and 1 W11314657 (screw) and 1 W11314361 (rotor) and 1 2man (2/man)"
DISHWASHER WHIRLPOOL WDT780SAEM1 cust complaint wont start-replaced wash pump tesst ok
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "water leaking found drain line frozen, cleared ice and found hole closed in from insulation causing minimal space to drain, unable to clear line called techline spoke to Sterling. drain line has colapsed sr#7727349821"
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Joanna switched over AIG Autum. swpn31d11f3c-1, loud noises for about a week. slowly the noise got less and less, found ice/frost on back panel cleared and tested. unable to reproduce exact noise. rebooted foun bottom drawer not in correctly can cause issues. adjusted rails do not spring in needs rails; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)"
WASHER-TOP LOAD MAYTAG MVWB765FW0 "loud noise coming out of spin, needs agitator. cust decided against repair"
DISHWASHER MAYTAG MDB4949SHZ0 replaced pump ran diagnostic. atests passed. unit is running as designed
REFRIGERATOR KITCHENAID KBFS20EVBL10 "water leaking on the floor frost in freezer. found the freezer door not tight, tightend screws. found frost on compressor lines indicating over charge, spoke to MT RW advised to set up s/s tech to remove charge and recharge. ; ordrng 1 s/stech (s/stech)"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "3/1 2/1 lights flashing and wont start. found error for sensor, ran diagnostic to recalibrate owi. tested panel all functions running as designed. advised cust how much soap and which functions to use"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 test 1 =pass 2=pass 3= pass. icemaker test failed to find position and bin detection failed faulty switch. found diffuser struggling to open and close. ordering listed parts; ordrng 1 W11236851 (diffuser) and 1 W11130216 (ui) and 1 W11126296 (cover-frnt) and 1 W10873791 (icemaker)
DRYER WHIRLPOOL WED4815EW1 "loud thumping noise, roplaced dryer kit from truck stock and tested. still loud noises. ordering listed parts; ordrng 1 W10861521 (seal-door) and 1 W10899578 (drum) and 1 WP694089 (wheel) and 2 WP487240 (screw)s, used 1 4392065 (KIT, DRYER REPAIR) from stock"
WALL OVEN JENN-AIR JJW2430DS02 "oven isnt in straight. due to diificult instilation on prior repair door is dented, re installed unit and ordering door front and nameplate; ordrng 1 W10798378 (glass-door) and 2 WPW10214168 (nameplate)s"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "nocool. found compressor cold and not running, replaced start device from truck stock. unit started frost paturn, unit is running as designed; used 1 8201786 (RELAY) from stock"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "no lights in freezer, found freezer light out replaced with truck stock and checks ok; used 1 W11205083 (MODULE) from stock"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "cust complaint no lights icemaker issues-replaced light module in frz and icemaker test ok; used 1 W11205083 (MODULE), and 1 4317943 (ICEMAKER ASSY) from stock"
RANGE WHIRLPOOL WFE525S0HZ0 Clock is on but the burners nor the oven. Only got 120 at outlet. Advised cust to call electrician cust States it was purchased in March of 2019
DRYER WHIRLPOOL CEM2745FQ0 cust complaint keeps running-order timer; ordrng 1 WPW10521398 (timer) and 1 WPW10327105 (switch)
REFRIGERATOR WHIRLPOOL WRT311FZDW cust complaint dripping inside frig-installed fan blade kit and seal air tower return air shute test ok
DISHWASHER WHIRLPOOL WDT780SAEM1 cust complaint wont start-order wash pump and control; ordrng 1 W10854221 (control elec) and 1 WPW10605057 (wash pump)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 cust complaint no cool-replaced control defrost thermistor and control board test ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 replaced thermistor as per techline instruct. checks ok