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Local Reviews
for Ellenwood, GA
Powered by Fluid LOCALThe service tech was nice
Steven - Ellenwood, GA
Bryan is diligent about calling and works quickly and well. Unfortunately we are getting to know Bryan too well after seeing him 6 times in 3 months. He has done what the manufacturer has instructed him to do but it has not solved our issue so far. Fingers crossed we do not have to welcome this nice young man into our house for a 7yh and 8th time.
Great Service
Linda - Ellenwood, GA
Bryan was very professional
Very Professional and likable
Steven - Ellenwood, GA
Bryan, was our service man on both calls. Initially to see what the problem was and order parts and then to come out and perform the repairs. He was extremely courteous and professional and did the work quickly and cleanly. My only big issue through the entire process was communication with the company. Their systems put everything on the customer to keep up with the order and scheduling.
B
Buretta - Ellenwood, GA
Great Service
Nikjovnia - Ellenwood, GA
Awesone customer service
Excellence
Bernard - Ellenwood, GA
Excellent and great service your team moves and operates in Excellence and that’s the way it’s supposed to be (Great Job)
Arthur
Arthur - Ellenwood, GA
Knowledgeable employee
Danielle - Ellenwood, GA
Tunya
Tunya - Ellenwood, GA
Dishwasher Repair,
Angela - Ellenwood, GA
The dishwasher still doesn't dry the dishes. The tech was okay and explained things. But the Whrlpool dishwasher still doesn't work. I don't think it has nothing to do the company just a bad dishwasher. How do I get a replacement. Water remain on all the dishes, its like no heat.
Oven Repair
Arnita - Ellenwood, GA
Great service
Harriette
Harriete - Ellenwood, GA
Great service. Made sure that my range was working properly before leaving the premises. Showed that he cared by checking it more than once.
Great Service
Brenda - Ellenwood, GA
technician was very professional and courteous. He explained some oven features that I was not aware of.
Very professional!
Carl - Ellenwood, GA
Gari Jackson
Gari - Ellenwood, GA
Great service
Harlan - Ellenwood, GA
Great service. Horace was very professional and explained our issue well.
Kristen - Ellenwood, GA
Too expensive!!!
Debra - Ellenwood, GA
Too expensive! Cost of visit and services should be posted and clearly visible to customers. The cost of visit, plus parts, and labor would’ve cost me darn near $600!!! Therefore, I purchased a new washer!!!
Bryan T.
WASHER WHIRLPOOL WTW8100BW0 Found rotor and stator will not come off. Rotor and stator covered by s code.; ordrng 1 280146 (ROTOR) and 1 WPW10419333 (STATOR)
Horace B.
RANGE-GAS WHIRLPOOL WFG320M0BS3 BAKE & BROIL NOT FUCTIONING/FOUND HIHG RESISTANCE FROM IGNITOR 189 OHMS/REPLACED DEFECTIVE IGNITOR & TESTEDISSUE CORRECTED
Elisa S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 found coils completly covered in frost and evap fan not running large block of ice over cap tube defrosted coils and replaced evap fan let unit run and freezer had full frost pattern on coils tried to adjust temps on control in fridge and unit would not turn cooling off needs new control orderd parts listed return visit is needed also found faulty thermistor; ordrng 1 W10913629 (wire harness) and 1 W11223729 (contrtol)
Horace B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 FRIG NOT COOLING/FOUND NO FROST PATTERN ON COIL/LARGE ICE BUILD UP IN RIGHTSIDE OF EVAP NEAR & ON CAP TUBE/POSSIBLE LEAK OR RESTRICTION/SD PIC TAKEN/ALSO EVAP FAN STALLING/PARTS ORDERED/SEALED SYSTEM TECH NEEDED/4 CALL COUNTS NEEDED; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 SSTECH
Horace B.
RANGE-GAS WHIRLPOOL WFG320M0BS3 OVEN NOT HEATING/TESTED VALVE 0 OHMS FOUNF & 2.65 VAC PRESENT/NEW VALVE & IGNITOR ORDERED; ordrng 1 WP98014893 (valve-gas) and 1 W11176454 (igntr-oven)
Bryan T.
RANGE WHIRLPOOL WFG515S0ES1 Replaced valve and grates. Unit now working as it should.
Shemeta C.
REFRIGERATOR WHIRLPOOL ED22CQXFW01 "diagnosed one wpl fridge, found out that compressor not coming in on, found that a rodent got caught in unit and nibbled on harness. Called techline spoke with ED. File Number: 7724824020,. needed part 2186830 ( part is discontinued)"
Shemeta C.
WASHER AMANA NTW4516FW2 "diagnosed on amana washer found out that unit was not comimg on, and lid lock wasnt locking during dignostic mode. Ran wash cycle test and diagnostic test. replaced main control and latch, unit working good. FCC"
Horace B.
DISHWASHER MAYTAG MDB4949SDH2 despencer cup came loose/repaired prob & tested/prob fixed
Bryan T.
RANGE WHIRLPOOL WFG515S0ES1 Complaint of burner valve and grill broken. Found front left valve bent and not working and grill on left rear side broken. s/w trade care team and advised this is an arons rental and has an additional 14 months of warranty.; ordrng 1 W10860455 (GRATE-KIT) and 1 WPW10279615 (VALVE-BRNR)
Horace B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 frig not cooling found evap fan not turning/evap fan hareness & control ordered/3 cc needed to defrost; ordrng 1 WP2315539 (motor-evap) and 1 W10913629 (harns-wire) and 1 W11223729 (contrl-box)
Shemeta C.
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 "Diagnosed one OTR Microwave, found out that lights are working ok. unit working good. additional found out that turntable doesnt turn . ordering; ordrng 1 W10642989 (motor-turn) and 1 2man (2man)"
Bryan T.
WASHER MAYTAG MVWB835DW4 Complaint of a poping noise when using. F2E1 Ran diagnostics and all test passed. Advised customer on loading and water levels. Unirt is working as it should.
Bryan T.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 s/w Bruce from techline advised to use sealant around where the plastic meets the cabinet and where water tank lines enter back wall. part # 482338 REF # 7724732339; ordrng 1 WP482338 (adhesive)
Bryan T.
WASHER MAYTAG MVWB835DW1 Replaced console. Calibrated unit. Diagnostics tested ok. Unit now ready for use.
Horace B.
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 "LIGHT STAY ON IN CAVITY WHEN DOOR IS CLOSED TURNTABLE NOT TURNING/FOUND BROKEN WIRE TO TURNTABLE MOTOR/REPLACED CONTROL & MICRO SWITCHES TESTED LIGHT NOW OFF/WIRE HATNESS ORDERED; ordrng 1 W11039326 (harns-wire), used 1 W10269458 (SWITCH), 1 W10269460 (SWITCH), and 1 W10727360 (SWITCH) from stock"
Bryan T.
WASHER WHIRLPOOL WTW8100BW0 Complaint of loud noise during spin. Diagnostics test passed. Drain and spin test and found bearings making a loud roaring sound. Part covered by s code.
Bryan T.
REFRIGERATOR WHIRLPOOL MFI2570FEZ01 Replaced icemaker and unit filled with water and And stopped at home position. Unit now ready for use.
Bryan T.
REFRIGERATOR WHIRLPOOL MFT2776FEZ00 # MJZ7600DPL1 Complaint of not cooling in the fresh food section. Found fresh food evaporator frozen over. Steamed evaporator. Replaced harness wire. Advised customer it will take several hours for unit to reach normal operating temperatures.; used 1 W11033168 (WIRE HARNESS) from stock
Bryan T.
WASHER MAYTAG MVWB835DW1 MJYW400XPL1 Complaint of not powering on. Replaced control and unit is not responding. UI wire harness checks good for continuity. Unit will need new console.; ordrng 1 W10861510 (CONSOLE)
Bryan T.
REFRIGERATOR WHIRLPOOL MFI2570FEZ01 Complaint of not making ice. Harvest cycle will not cycle. Water valve puts water in icemaker.; ordrng 1 WPW10300024 (icem)
Bryan T.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced condensor fan motor and ui control.
Bryan T.
WASHER WHIRLPOOL HAV2557AWW10 Complaint of wierd noise and not spinning. Found bad drain pump.
Horace B.
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 LIGHTS NOT SHUTTING OFF INSIED MICROWAVE & UNDER MOUNT LIGHT; ordrng 1 W11342846 and 1 W10642989 (motor-turn)
Horace B.
RANGE-GAS WHIRLPOOL WFG505M0BS0 REPLACED TORN OVEN DOOR GASKET
Bryan T.
REFRIGERATOR MAYTAG MFT2776FEZ00 Complaint of fresh food section not keeping juice cool. Customer says unit should be covered and they will contact Maytag.
Horace B.
RANGE-GAS WHIRLPOOL WFG505M0BS0 TORN OVEN DOOR SEAL/REPLACEMENMT PART ORDERED; ordrng 1 WPW10535778 (gaskt-door)
Bryan T.
DISHWASHER WHIRLPOOL KDTE234GWH0 Replaced hose and checked for leaks. Unit is working as it should at this time. Advised customer to check unit after a couple of hours to see if water returns to tub. If it does drain and cut water off then check again in a couple of hours. If it does not then a water valve will be needed.
Horace B.
DISHWASHER WHIRLPOOL KDTE234GWH0 WATER SIPHONING BACK INTO DISHWASHER/NEW DRAIN HOSE ORDERED; ordrng 1 WPW10545278 (hose-drain)
Horace B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 DISHWASHER LEAKING BETWEEN FRONT PANEL DUE TO PLACEMENT OF FLATWARE IN LOWER RACK/CUST INSTRUCT LOADING & SORTING
Bryan T.
RANGE WHIRLPOOL WFC150M0EB3 Complaint of sparks coming from back of unit. Found terminal block and wires burnt. Advised customer to get a 4 prong range cord. Unit will need new terminal block.; ordrng 1 W11205072 (HARNS-WIRE)
Bryan T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced control, capacitor, and start device. no power to water valve. s/w Robert techline ref # 7724471827 Check connection under light. Disconnected harness at light and valve. Reconnected harnesses and tested unit now getting power and dispensing water and compressor is running. Advised customer to alow 1 day for temperatures to reach normal operating temperatures."
Bryan T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Complaint of not cooling, water dispenser not dispensing water, and icemaker not working. Found start relay missing on comopressor. Checked water pressure coming from house and it cheks ok. Resistance on water valves check ok. s/w techline Mike ref # 7724444721 Checked water valve voltage and getting 20VAC when paddle is pressed. Checked main control and getting 20VAC when water dispenser paddle is pressed. Advised to replaced control. Unit will need start relay for compressor.; ordrng 1 W11043763 (CNTRL-ELEC) and 1 WPW10350564 (capacitor) and 1 W11092533 (start-dev)"
Bryan T.
DRYER WHIRLPOOL WED9500TW3 Complaint of unit not starting and door not staying closed while in use. Unplugged unit for 1 min then plugged back in. Checked for fault codes F31/ Tested unit and it is now working. Advised customer to close door firmly to help door stay closed while in use.
Shemeta C.
WASHER MAYTAG MVWB855DC3 "diagnosed one maytag washer , found that the unit had a bad transmission. replaced gearcase. unit working ok."
Elisa S.
WASHER MAYTAG MVWB855DC3 HELPER ON JOB
Shemeta C.
DISHWASHER WHIRLPOOL ADB1400AGW0 "diagnosed one amana dishwasher, found that spray arm is broken. replaced spray arm with new one. working ok. FCC"
Bryan T.
WASHER MAYTAG MVWB765FW3 Replaced control and water valve. Tested unit now working as it should. Calibrated unit.
Bryan T.
WASHER MAYTAG MVWC565FW1 Complaint of not advancing through cycles. F0E2/ Diagnostics tested ok. Checked pressure hose it is not kniked or blocked. Calibrated unit and advised customer to use half as much detergant and deep water wash.
Bryan T.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced both controls and defrost bi metal wire harness. Advised customer to allow 24 hours for it to reach normal operationg temperatures.