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Local Reviews
for East Point, GA
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Lakisha - East Point, GA
Excellent service
Great Service
John - East Point, GA
Really impressive!
William - East Point, GA
Timothy was fantastic! He was super courteous and respectful but also really friendly. He was diligent in his work and really knew what he was doing. Now our fridge works great!
Good customer service
Allene - East Point, GA
Technician was very knowledgeable
Great Service, Great Guys!
Sharon - East Point, GA
My servicemen, both Derek and Timothy, were excellent. They not only knew what they were doing, but were also very kind and really listened to what I had to say. I appreciate how they handled the issue with my fridge. I would gladly use them in the future if necessary. My problem is with Whirlpool itself. Whirlpool has NOT backed up their appliance which has certainly given me pause when I think about the future replacement of my 5 Whirlpool appliances.
Needs Improvement
Alexia - East Point, GA
Scheduled time was between 2:00-5:00. 15 minutes after 5, I still hadn't heard from anyone. I decided to call in and ask for a manager. Left on hold (because the supervisor wouldn't come to the phone).....30 minutes later spoke to a gentleman that advised that the original technician ran over time and that a new guy would be in route to me shortly. WHY wasn't I notified before 5:30PM.... Would anyone had even called me IF I hadn't called in?? Why didn't the original technician or someone from the company think enough about my customer experience to CALL ME and let me know that someone ran over time and that someone new was going to be dispacthed? AWFUL communication. The technician that did finally come out was VERY NICE. That's the only good thing that happened with your company I sure hope that this isn't how business with Flamingo is always conducted. Manager that I finally spoke to was very nice too, but "niceness" doesn't buy back all the time I spent off WORK waiting for someone to come nor the lack of communication or professionalism.
Awesome guy
Keith - East Point, GA
He was very friendly and helpful.
great service
Yvrose - East Point, GA
Timothy H.
WASHER MAYTAG MVWB765FW2 arrived at lowes and found that the suspension rod are broken in the back ordering parts.; ordrng 2 W11130359 (SUSPENSION)s
Timothy H.
WASHER WHIRLPOOL CHW9150GW0 the customer complaint is that the unit isnt finishing cycle customer needs water vavle ccu part not availble sent part number to debbie for research.; saved tckt
Wilson P.
DRYER WHIRLPOOL RED4516FW0 CHECKED OPERATION INSTRUCTED CUSTOMER HOW TO LOAD DRYER TO PREVENT NOISE.....
Wilson P.
WASHER MAYTAG MVWX700XL2 UNIT TESTED BEARING ARE DEFECTIVE CUSTOMER REFUSE SERVIC DUE TO UNECONOMICAL FIX WILL BUY A NEW
Timothy H.
WASHER WHIRLPOOL CHW9150GW0 the customer complaint is that unit is shaking badly the unit had shipping bolts i removed them thre unit is working .
Timothy H.
WASHER WHIRLPOOL WFW75HEFW0 "arrived at unit and found that the unit has a broken tub and missing drain pump, picture in quick pic; ordrng 1 W10901030 (TUB-OUTER) and 1 WPW10605427 (PUMP-WATER), states that autho needed"
Timothy H.
DRYER MAYTAG MEDX655DW1 installed part unit is working well
Timothy H.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 customer complaint is that unit is leaking water i found that water was leaking from freezer i defrosted freezer and leveled unit a 1/4 back so it could drain to back and cleared vents unit is working well.
Eric W.
WASHER MAYTAG MDL MVWB765FW2 not all parts in box; schdld next appmnt for 1/31 THU !
Eric W.
WASHER ROPER RTW4516FW2 cheecked unit unit is operating as properly
Timothy H.
WASHER MAYTAG MVWX655DW1 "arrived at customer home installed part unit started to agitate properly ran a calibration on unit, unit is working well."
Timothy H.
WASHER WHIRLPOOL WFW75HEFW0 arrived at unit and found that shock absr needs replacing drum is leaning to on side; ordrng 4 WPW10261492 (SHOCK-ABSR)s
Timothy H.
WASHER MAYTAG MVWX655DW1 "arrived at customers home, customer complaint is that unit isnt finishing cycle they just hear clicking noise i checked unit unit for error codes and found the error code for shifter error code i ran unit throught dianostics and it when all the way through. i did checked for loose wires i will order acuator.; ordrng 1 W10913953 (ACTUATOR) and 1 W11116592 (CNTRL-ELEC)"
Timothy H.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "the customers complaint is rthat the unit isnt cooling unit clicks and turns off i used new relay to test but still wont come on was here with DB unit needs new compressor. unit will need sstech.; saved tckt , states that autho needed"
Timothy H.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "the customers complaint is rthat the unit isnt cooling unit clicks and turns off i used new relay to test but still wont come on was here with DB unit needs new compressor. unit will need sstech.; saved tckt , states that autho needed"
Timothy H.
WASHER WHIRLPOOL WTW5000DW1 arrived at customer home c/b i did find that unit had a clicking noise duting the down shift whitch is the acuator which customer said they needed time to think about repair and will call back if they want repair saved estimate.
Timothy H.
RANGE WHIRLPOOL WFG320M0BB2 "installed parts, the unit is whole no breaks."
Timothy H.
RANGE WHIRLPOOL WFG320M0BB2 the customer complaint is that the door is broken need door replacement; ordrng 1 WPW10535776 (GLASS-DOOR) and 1 WPW10481433 (NAMEPLATE) and 1 WPW10339442 (KNOB)
Timothy H.
RANGE WHIRLPOOL WFG320M0BB2 the customer complaint is that the door is broken need door replacement; ordrng 1 WPW10535776 (GLASS-DOOR) and 1 WPW10481433 (NAMEPLATE) and 1 WPW10339442 (KNOB)
Timothy H.
RANGE WHIRLPOOL WFG320M0BB2 installed parts and tested the unit the unit is working well. customer verifed.
Timothy H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 customer complaint is that heater isnt heating no break in wires heater coil is intact no physical damge unit is working well.
Timothy H.
DRYER MAYTAG MEDX655DW1 the customer complaint is that unit isnt heating i found that the temperture select switch is broken and stuck on air fluff; ordrng 1 WPW10562155 (KNOB) and 1 W11230567 (SWTCH-TEMP)
Timothy H.
DRYER WHIRLPOOL WED4815EW1 customer complaint is that the unit wasnt heating i found that unit wasnt wired correctly at ground block on L1 causing unit to not properly receive power to heater i properly wired unit is working.
Timothy H.
WASHER WHIRLPOOL WTW4816FW2 i inpected unit and found that the float switch waterline was detached. I re-attached line where leak was coming from. unit is working well.
Timothy H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "customer complaint is that the unit is freezing the top shelf, temp was placed on high gave customer education on vents blowing out 15 degrees and any liquid on top shelf runs the risk of freeing if directly in front of vent. unit is working well"
Timothy H.
DISHWASHER WHIRLPOOL WDF330PAHB1 customer complaint is that door latch wasnt locking i repaired door latch unit is closing well good issue date is 02/14/18 and the customer has a prch receipt for 12/15/18 in quick picks unit is still under warranty
Timothy H.
MICROWAVE AMANA WMC20005YB1 the customer complaint is that the unit isnt coming coming on i found that the outlet isnt doesnt have power the unit is working well.
Timothy H.
WASHER-TOP LOAD WHIRLPOOL WTW5000DW0 installed parts unit is working customer verified.
Timothy H.
RANGE - ELEC WHIRLPOOL WFC310S0ES3 installed part in unit door is closing not issues found.
Timothy H.
RANGE WHIRLPOOL WFG320M0BB2 the customer complaint is that unit light is coming on will order ligh bulb and socket.; ordrng 1 W10856866 (SOCKT-LITE) and 1 W10888179 (BULB-LIGHT) and 1 WPW10515454 (BURNR-HEAD) and 1 WPW10515453 (BURNR-HEAD)
Timothy H.
WASHER WHIRLPOOL MVWB835DW3 "the customer complaint is that the unit isnt filling up with water, i gave the customer customer infomation on using deep water wash. i ran test on unit, unit is working well."
Eric W.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 replaced all parts left operating as intended double labor autho# wi1q300dl2 wiq3000dl2
Timothy H.
RANGE - ELEC WHIRLPOOL WFE320M0EW2 customer complaint is that the unit front glass is shattered ordering glass door; ordrng 1 WPW10409945 (GLASS-DOOR)
Timothy H.
REFRIGERATOR KITCHENAID KRMF706ESS01 installed parts unit is working well ran water from dispenser no leaks.
Timothy H.
WASHER WHIRLPOOL WTW5000DW1 the customer complaint is that the unit is making noise i ran unit through all fuction and only found normal sounds of was use.
Timothy H.
WASHER-TOP LOAD WHIRLPOOL WTW5000DW0 "installed parts unit is working well, the problem with unit was that it was reading the baskets motion unit unit i also found that the drain pump is hanging causing knocking noise and the cam cover is missing.; ordrng 4 WPW10004910 (SCREW)s and 1 WPW10581874 (PUMP-WATER) and 1 WPW10427633 (SHIELD) and 2 WP22001995 (screw)s"
Timothy H.
OVEN MAYTAG MEW7527DS01 customer complaint is that unit has a discoloration on bottom panel customer was unaware of service charge fee 7723711251 customer was told it would be cover by 98.00 customer refused to pay 98.00 dollars.
Timothy H.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "customer complaint is that the unit isnt cooling. evaprator fan comes on through dianostics, compressor doesnt. condensor fan comes, on not frost pattern on evaporator customer needs sealed system tech (sstech) unit is in a tight spot to work pic in quick pics.; ordrng 1 W10780378 (COMPRESSOR) and 1 WPW10239732 (EVAPORATOR) and 1 sstech (sstech)"
Timothy H.
WASHER MAYTAG MVWB835DW3 installed console unit is has proper voltage at outlet. i ran rest cycle and tested all componets in unit rinse out unit with hot water to clear odor out of unit unit is working well.
Timothy H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "installed water vavle , the unit is still having issues not dispensing water from front im ordering duel water vavle and housing.; ordrng 1 WPW10341329 (VALVE) and 1 W11194438 (HOUSING)"