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Local Reviews
for East Point, GA
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Alexia - East Point, GA
Scheduled time was between 2:00-5:00. 15 minutes after 5, I still hadn't heard from anyone. I decided to call in and ask for a manager. Left on hold (because the supervisor wouldn't come to the phone).....30 minutes later spoke to a gentleman that advised that the original technician ran over time and that a new guy would be in route to me shortly. WHY wasn't I notified before 5:30PM.... Would anyone had even called me IF I hadn't called in?? Why didn't the original technician or someone from the company think enough about my customer experience to CALL ME and let me know that someone ran over time and that someone new was going to be dispacthed? AWFUL communication. The technician that did finally come out was VERY NICE. That's the only good thing that happened with your company I sure hope that this isn't how business with Flamingo is always conducted. Manager that I finally spoke to was very nice too, but "niceness" doesn't buy back all the time I spent off WORK waiting for someone to come nor the lack of communication or professionalism.
Awesome guy
Keith - East Point, GA
He was very friendly and helpful.
great service
Yvrose - East Point, GA
Bryan T.
WASHER MAYTAG MVWB835DW3 Complaint of not doing anything. Found control getting 120VAC but not responding.; ordrng 1 W11170706 (CNTRL-ELEC) and 1 W11112656 (console)
Bryan T.
COOKTOP WHIRLPOOL W3CG3014XS02 Complaint of fron right burner not lighting. Checked burner and found wires to burner not connected. Connected wire and tested. Unit now working as it should.
Derek B.
REFRIGERATOR WHIRLPOOL GC3SHAXVS00 **Training** Assisted tech 13 replacing filter housing on fridge. Icemaker valve was not closing all the way and was leaking into the fill mold. Needs new valve and icemaker fitting. Parts covered multiple repairs.; schdld next appmnt for 11/21 WED !
Timothy H.
REFRIGERATOR WHIRLPOOL GC3SHAXVS00 arrived with db and suggest to change to change water vavle and line. db we will take care of parts.; ordrng 1 W10247725 (water valve asm) and 1 WPW10271540 (line)
Timothy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM installled part unit is working well advised customer that it will take 24hr to fully cool.
Timothy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM customer complaint is that the unit isnt cooling io found that customer needs cooling fan.; ordrng 1 WP2315539 (motor-evap)
Eric W.
DRYER WHIRLPOOL WED7500GC0 show customer how put unit higher drying levels unit is operating properly
Timothy H.
RANGE WHIRLPOOL WFG320M0BB2 installed parts unit checks well. door opens and closes.
Eric W.
WASHER WHIRLPOOL WTW4816FW2 checked unit found control board was stuck reset board tested unit
Timothy H.
WASHER WHIRLPOOL XHPC155YC0 "unit was cloged , i removeds cloged., unit drain"
Timothy H.
REFRIGERATOR WHIRLPOOL GC3SHAXVS00 the customer complaint is that the unit leaking from water filter housing i found that the unit is leaking when there is no filter. price for repair is 292.63 customer is paying 150.00 by check; ordrng 1 WPW10121140 (housing)
Timothy H.
RANGE WHIRLPOOL WFG320M0BB2 customer complaint is that unit has a broken door pic in quick pics i found that the left rear vavle is broken and needs a knob.; ordrng 1 WPW10535776 (glass-door) and 1 WPW10387117 (nameplate) and 1 W10861716 (valve-brnr) and 1 WPW10339442 (knob)
Timothy H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 the unit was in showroom mode i exit out mode unit is cooling.and reset board unit is working well.
Timothy H.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 installed parts unit is working well.
Timothy H.
RANGE WHIRLPOOL WFG320M0BS3 installed part unit is working clean around my area.
Timothy H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 installed parts unit is working
Timothy H.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 the customer complaint is that the housing is broke and lid popped off parts needs replacing; ordrng 1 W11172791 (HOUSING)
Timothy H.
WASHER MAYTAG MVWC565FW0 installed parts unit is working well.
Timothy H.
DRYER AMANA NED4655EW1 installed parts i checked voltage to unit l1 to ground while unit is running for 5 min than it cuts off voltage will drop unit is working customer has outlet issue and needs a electrician to look at outlet.
Timothy H.
DRYER AMANA NED4655EW1 the customer complaint is that the unit is unit is cutting off when running i checked all fuses and the had continutiy i checked blower for lint and removed vent from unit it still stoppped but if i press the door lock mutipule time it would start. ordering parts; ordrng 1 WPW10237959 (switch-dor) and 1 279827 (motor!dryer)
Timothy H.
REFRIGERATOR WHIRLPOOL GI5FSAXVY03 the customer complaint is that the unit isnt cooling the customer declined repair. 98.00 77232515534
Timothy H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "installed parts unit ia working, customer said the screws are lost ordering screws; ordrng 2 WP8281196 (screw)s"
Timothy H.
RANGE WHIRLPOOL WFG320M0BS3 the customer complaint is that the vavle isnt getting lower enough i used adjustment screw customer needs new vavle customer wanterd the following monday.; ordrng 1 W10814916 (valve-brnr)
Timothy H.
WASHER MAYTAG MVWC565FW0 customer complaint is that unit agittor isnt spinining im ordering parts parts needed to fix issue. called master tech and ordered parts recommended.; ordrng 1 W10528947 (drive hub kit) and 1 W11161960 (AGITATOR) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Timothy H.
WASHER WHIRLPOOL WFW97HEXL2 installed part unit is working well. customer paid remaining balance 254.01 by check unit paid in full.
Bryan T.
WASHER-TOP LOAD WHIRLPOOL WTW5000DW0 Replaced basket and washplate. unit now works.
Timothy H.
WASHER WHIRLPOOL WTW8500DC0 installed parts unit is work.ran test cycle unit is on vavle and door lock. unit is working.
Timothy H.
REFRIGERATOR WHIRLPOOL ED2CHQXVB02 installed parts unit is working well no leaks
Timothy H.
WASHER MAYTAG MVWX655DW0 "installed drum, calibrated unit ran diagnostic and ran unit on drain and spin unit is working well. advised customer to watch and let us know of any issues."
Timothy H.
WASHER WHIRLPOOL WFW97HEXL2 custtomer complaint is that the unit is receiving f6e1 comunication error betteew motor control. checked mcs2 connection 2 pink wires mc is getting 121 volts control needs replacement customer paid half 254.01 by check; ordrng 1 WPW10374126 (CNTRL-ELEC) and 1 W10365754 (STATOR)
Timothy H.
REFRIGERATOR WHIRLPOOL ED2CHQXVB02 fitting is a 5/16 to 1/4 called debbie for part number im returning part.; ordrng 1 WP4373559 (fitting)
Timothy H.
WASHER MAYTAG MVWC565FW0 "the customer compliant is that the unit isnt putting water in unit, i had customer put a load in unit and gave advised on proper loadiing and settings; ordrng 1 W10913953 (actuator)"
Timothy H.
DISHWASHER IKEA WDT730PAHZ0 went to install sump and found that the wire to trubite sensor was bitten by mouse nest called tech ling nad partner team customer will be responsible for repair sr # 7723106776 and ref #7723196219 from techline.
Timothy H.
WASHER-TOP LOAD WHIRLPOOL WTW6700TU customer complaint is that the unit leaking i found that a bra strap put a hole in hose. price for repair 249.65 customer declied repair customer 98.
Timothy H.
WASHER WHIRLPOOL WTW8500DC0 "customers complaint is that the door isnt locking. i put unit into test mode and could in engauge door latch on its own ordering door latch, control and hose; ordrng 1 W10861642 (LATCH) and 1 W11244231 (HOSE) and 1 W10812418 (CNTRL-ELEC)"
Timothy H.
REFRIGERATOR WHIRLPOOL WRT318FMDM01 Customer complaint is that the unit isnt cooling i found that the unit has a leak in system unit has a partial frost pattern and unit is only two years old customer owes 98.00 for job and will pay by check didnt pay today pls send saved invoice estimate and service.
Timothy H.
REFRIGERATOR WHIRLPOOL WRT318FMDM01 customer complaint is that the unit isnt cooling i found there is a blockage in unit cusstomer needs full sealed system customer owe 98.00 for service fee pls send saved estimate and saved invoice named service customer didnt pay today but will pay by check.
Timothy H.
REFRIGERATOR WHIRLPOOL ED2CHQXVB02 customer compliant was that unit is leaking. i found that water was leaking at couple connection under freezer door to dispenser line wasnt all the way in. i reinserted line and sealed connection to strenthen hold on line unit is working no leaks
Timothy H.
REFRIGERATOR WHIRLPOOL ED2CHQXVB02 customer compliant was that unit is leaking. i found that water was leaking at couple connection under freezer door to dispenser line wasnt all the way in. i reinserted line and sealed connection to strenthen hold on line unit is working no leaks
Bryan T.
DRYER WHIRLPOOL WED5000DW2 Replaced heating element and thermal fuse unit now working.