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for Dunwoody, GA
Great service, very accommodating
Ralph - Dunwoody, GA
Jerry - Dunwoody, GA
Patricia - Dunwoody, GA
Lester was totally professional, courteous and competent.
Mijin - Dunwoody, GA
Dissatisfied Customer - Dunwoody, GA
Failed to properly diagnose the problem, scheduled and cancelled appointment, didn't fix machine, refused to return several calls made in response to their poor performance with a specific request for a return call, would not return the call, no offer to fix the situation or reimburse monies. Had to get manufacturer involved and they sent another company. Will NEVER allow this company into my home again.
Excellent Customer Service
Rachel - Dunwoody, GA
Extremely impressed with follow through and determination to solve dishwasher leak. Arrived early and stayed late!
Barbara - Dunwoody, GA
He understood my descriptions & did a diagnostic check. He called a tech person to ask questions. Even tho I think the washer should not be acting as it is, it seems that’s the way it’s designed. He gave me several suggestions on how to set it. He was courteous & tried to do the job.
Lisa - Dunwoody, GA
Jerome was wonderful.
Jill - Dunwoody, GA
Jerome educated me on a couple of things that will make my top loading washer a better fit for my needs.
Qualified professional technician
Todd - Dunwoody, GA
Should try to diagnose issue at initial phone call to customer service. Could save time by having the suspect part available for the tech at first visit or contact.
Great service. Professional and knowledgable repair man
Mike A - Dunwoody, GA
Easy to make an appointment for the next day.Showed up on time. Took the time to teach me how to do some of the service on my own, thus saving future service calls.
Julie - Dunwoody, GA
Robin - Dunwoody, GA
William could not have been better with what became a complex problem on a 2 yr old dishwasher! Took three visits because it was electrical in nature but he was wonderful!!!
Ronald - Dunwoody, GA
Brandon was a great tech to have in the home courteous and knowledgeable. After running diagnostics still not fully sure of our problem, but he gave us some leads.
Harriet - Dunwoody, GA
Service provided was great but brand new Maytag washer and dryer are below awful
Awesome work Brandon!
Mike - Dunwoody, GA
Great company to deal with. Superior Tech I have been dealing with Flamingo a few times. My Tech, Brandon Benton
Marsha - Dunwoody, GA
I have been dealing with Flamingo for several calls and have had Tech Brandon Benton out on the call. He made my experience very easy and pleasant.
John - Dunwoody, GA
Skilled and quick
Ann - Dunwoody, GA
Jim - Dunwoody, GA
Brandon did an excellent job. He communicated very well with me and agreed on a convenient time (very early) that I requested. He also anticipated the need for a part and was able to replace the part on the same visit where he diagnosed the problem. The repair involved having to bend a metal piece, and he would not stop until he had it fixed "just right". I was extremely pleased with his service, professionalism, timeliness and the overall cost. Thank you Brandon!
EffJay - Dunwoody, GA
Cecil - Dunwoody, GA
Mr. York provided excellent customer service and resolved my issue in a friendly and timely matter. He is an exceptional representative for the company.
Stephen - Dunwoody, GA
Very professional service provided.
4th times a charm.
Jack - Dunwoody, GA
It took 4 times but Jerome finally got it right.
Thomas - Dunwoody, GA
They did a great job, and good with dogs
Stephen - Dunwoody, GA
Chris - Dunwoody, GA
Nice job. The washer was noisy on the spin cycle and now is quiet again.
Timely arrival. Solved the problem.
Margaret - Dunwoody, GA
Brandon was pleasant and efficient. My wall oven was tripping the breaker. He diagnosed and solved the problem. My only complaint was that I wasn’t called until 8 pm the night before to give me my 3 hour arrival window.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 7725836629autho# wm80t00apl1for parts and laborfound that unit has and internal wiring issue. not able to continue with the repair. called trade care and they athorized to pay for parts and labor
REFRIGERATOR WHIRLPOOL KRFC604FSS00 Defrosted the RC evap. Removed and replaced the evap cover and control board. Demonstrated a working refrigerator to the customer with no leaks. Plz use auth#S27311
REFRIGERATOR KITCHENAID KRMF706ESS01 found that dye from dryer was coming out of the seams of the unit indcating an internal leak . called wp techline spoke with austin 7725752033.
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 replace gearcase .tested ok
OVEN KITCHENAID KEBC278KSS04 checked ok heating circuits reset the control to allow the unit to work properly unit checked ok
DRYER WHIRLPOOL WED75HEFW0 "replaced broken heater element to allow the unit to heat again , unit checked ok"
REFRIGERATOR WHIRLPOOL WRV976FDEM00 no issue found. unit is cooling great at this time
WASHER MAYTAG MVWX655DW1 found that control is going through cycles on its own. needs control board; ordrng 1 W11116592 (elec control)
REFRIGERATOR WHIRLPOOL KRFC604FSS00 Inspected the unit and found that the fresh food section isn't going into defrost.; ordrng 1 W11333076 (Cntrl-Elec) and 1 W11167902 (Cover-Evap)
WASHER WHIRLPOOL MAD8000AWW "needs pmp wp35-6465 , customer waiting to move foward with repair; pckd up 1 WP35-6465 (pump-water)"
DISHWASHER WHIRLPOOL WDF760SADM1 replaced sump assy. tested ok
REFRIGERATOR WHIRLPOOL WRS322FDAM04 wire has receded .; ordrng 1 W10417930 (wiring led)
REFRIGERATOR KITCHENAID KRMF706ESS01 relpaced valve . tested for cooloing. tested ok
REFRIGERATOR KITCHENAID KFXS25RYMS0 instyalled revised drain tbe and cleared ice blockasge insred good drainage and no leaks; scode the part; used 1 W10619951 (TUBE-DRAIN) from stock
REFRIGERATOR WHIRLPOOL M1TXEGMYW01 found that unit was empty which causes he temp varience to go up. advised cm to put more items in the freezer and fridge to mentain a suitable temp.
DISHWASHER WHIRLPOOL KDTE304GPS0 "replacsed failed panel to address the cstomers concern of damage , checked ok"
DISHWASHER WHIRLPOOL WDF760SADM1 found that main pump not running . dishes not being cleaned; ordrng 1 WPW10671942 (sump assy)
REFRIGERATOR KITCHENAID KRMF706ESS01 found that diverter valve was stuck in the wrong position. need to replace; ordrng 1 W10874835 (diverter valve)
REFRIGERATOR WHIRLPOOL WRS322FDAM04 broken door switch; ordrng 1 WP2321285 (door switch)
REFRIGERATOR KITCHENAID KRFF707ESS01 defrosted fridge . replaced cover . tested ok
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 scraping noise coming from the gearcase . needs to be replaced; ordrng 1 W11255272 (gear case)
DISHWASHER KITCHENAID KDTE334GPS0 found that pump motor is weak and not cleaning dishes. also key panel not responding to certain functions; ordrng 1 W11162733 (sump assy.) and 1 W11165145 (console)
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 replaced icemaker tested ok
REFRIGERATOR KITCHENAID KRFF707ESS01 found that control board was not reading the correct temp; ordrng 1 W11211387 (cover)
OVEN WHIRLPOOL WGG745S0FS02 cm does not want to cover payment . call wp and they will not cover due to date on file
WASHER WHIRLPOOL WTW7500GW2 replaced gear case . tested ok
REFRIGERATOR KITCHENAID KRMF706ESS01 replacsed failed three way valve to stop the evap from freezeing over checked ok
FREEZER KITCHENAID KRFF305ESS00 found that icemaker was leaking. replaced icemaker . tested ok
REFRIGERATOR KITCHENAID KRMF706ESS01 misdiagnosed not a leak bt a failed 3way valve; schdld next appmnt for 9/3 TUE !
OVEN KITCHENAID KOSE507ESS01 replaced fai.ed thermal and fan
DRYER MAYTAG MEDX655DW1 "eplasced failed wheelks to addresss bmping noise in the operation , checked ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
REFRIGERATOR WHIRLPOOL KRFC302ESS00 doors are out of alignment; ordrng 2 4387828s
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 found that icemaker is leaking. causing the water clump up in the ice bucket; ordrng 1 WPW10300024 (icemaker)
WASHER WHIRLPOOL WTW7500GW2 found that gearcase and clutch are leaking oil and making a clicking noise; ordrng 1 W10811956 (gearcase)
DRYER WHIRLPOOL WED75HEFW1 complaint of the dryer being noisey adsted the blower wheel
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "installed spring ,ice door and spring. tested ok"
OVEN WHIRLPOOL JJW2730WS00 needs pper inner glass
RANGE WHIRLPOOL WGG745S0FS0 "complaint of the nit having no display , repaired loose netral wire at the control to restore display"
REFRIGERATOR KITCHENAID KRFC704FSS00 Defrosted the fresh food evap. Removed and replaced the evap cover & control board. Demonstarted a working refrigerator to the customer. Plz use S Code S27311 covers parts and labor.
REFRIGERATOR KITCHENAID KRMF706ESS01 "needs evap to address a leak , checked ok; ordrng 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator)"