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for Dunedin, FL
Responsive service and knowledge tech.
William - Dunedin, FL
Excellent dispatch system; responsive service; and our tech was great...knew the product and provided optional repair choices.
Penny - Dunedin, FL
James identified next steps with new part after the first fix didn’t solve the problem. After the part was received from Whirlpool, the installation was done quickly. Thank you James for your professional service.
James - Dunedin, FL
Tom is an excellent technician. He was very thorough in resolving my issue and took the extra time to explain how to keep my appliance in tip top shape.
It is nice
Penny - Dunedin, FL
Kevin was very knowledgeable and professional. Answered all questions completely and clearly. Obviously has deep experience.
Wayne - Dunedin, FL
James went above and beyond in explaining the workings of my new side-by-side refrigerator in terms that I could better understand
All done as promised!
Carol - Dunedin, FL
My repair was done as promised right on time and fixed it all. Appreciate the great service.
Tom - Dunedin, FL
Not a good experience waiting to get a call from a manager I spoke on the phone with them 1 day after service (Wednesday) and they said a manager would call but nothing yet so I'll wait to give a proper review
email@example.com - Dunedin, FL
Repairman didn’t address the problem of the fridge being too cold. He was more concerned to moving on to the next call and how much he was making on the job
great service with a smile
George - Dunedin, FL
timely efficient and informative.
James is awesome!
Melody - Dunedin, FL
LW - Dunedin, FL
Great communication with office, on time. Serviceman not helpful with answers, suggestions, wouldn’t tell me what’s wrong with appliance or the price. I felt like he was just there to look at it not wanting to fix it. Told me to push it out to the driveway to defrost lol
Gary - Dunedin, FL
The technician was very helpful and courteous.
Barbara - Dunedin, FL
Great service tech James. He was courteous and helpful, plus fixed the problem with one trip. Flamingo was great for but not my whirlpool dishwasher. This is the 3rd time it has broken down in 3 years and every major part has been replaced. Sensor, motor and computer. It's not a good product. My last whirlpool lasted 18 years and still worked. Very disappointed with whirlpool.
Didn’t resolve our problem
James - Dunedin, FL
I have nothing to say.
Tom - Dunedin, FL
Quick and complete—no charge.
Robert - Dunedin, FL
Extremely knowledgeable and helpful
George - Dunedin, FL
Bettie - Dunedin, FL
The Technician's efforts were efficient and timely. However, the results were that we'd need to spend approx. $390 to fix a problem to a 1.5 year old Whirlpool range that cost us less than $500. So we declined further service.
slow on parts
Ralph - Dunedin, FL
Patricia - Dunedin, FL
Kelle - Dunedin, FL
Willy - Dunedin, FL
Timely diagnoses and fix!
Patti - Dunedin, FL
Kezia - Dunedin, FL
REFRIGERATOR KITCHENAID KRFC604FSS01 I replaced the icemaker on the fridge.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 I replaced the motor condensor and fan. I found unit is no longer making loud noise
MICROWAVE OTR UNKNOWN UMV1160CB3 I replaced the control and bulb. After replacing those parts the touch panel for the lights stopped working. Ordering new touch panel; ordrng 1 W10917687 (panel)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 I cant get reservoir fitting off the unit-ordering new fitting for resavoir Customer needs water shut off fixed also- custometr getting plumber also; ordrng 1 WPW10271543 (fitting) and 1 WPW10279882 (tube)
DRYER WHIRLPOOL MEDX655DW1 Unit had a an electrical wire off of the motor harness which was stopping line 2 from getting to the heating element. Fixed issue.
REFRIGERATOR KITCHENAID KRFC604FSS01 SR#7724823185----Per whirlpool to use 5/30/18 as purchase date and rep cofirmed in warranty. Unit needs a new icemaker. ; ordrng 1 W11099789 (icemaker)
WASHER WHIRLPOOL WTW4815EW0 I gave estimate for the customer for new control and lid lock- Customer wants to buy new
RANGE AMANA AER6303MFS1 I replaced the control on the oven and unit is now heating up.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Unit has an squeeky condensor fan- ordering new condenser motor and fan .; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (fan)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replace water reservoir first- it feels like it a frozen. No water and no ice.; ordrng 1 WPW10238100 (single valve) and 1 WPW10341320 (duel valve) and 1 WPW10366790 (reservoiir) and 1 WPW10394053 (housing)
REFRIGERATOR WHIRLPOOL KRFC704FBS00 I replaced the elctronic control with updated board for bella.
RANGE - ELECTRIC WHIRLPOOL WFC150M0EW3 Customer within cosmetic warranty- shipping customer new pans for element. They just slip on and off.; ordrng 2 DSWPW10196406 (pan)s
REFRIGERATOR WHIRLPOOL WSR57R18DM02 I put wd 40 on the hinges and unit stopped squeeking.
WASHER-TOP LOAD AMANA n/a No error codes in test mode. I ran tests with tech line. I found no issues with the unit at this time. I lost SR# from computer losing power. Drum has water in it. Prior tech replaced suspension already. I ran unit with wet towells no issues. Tech line said to redistrubute clothes if they clump up on one side.
DISHWASHER KITCHENAID n/a I replaced the dispenser on the unit.
DRYER WHIRLPOOL MEDX655DW1 Unit has a bad centrifigal switch on motor- unit losing 120 volts to heater. Ordering motor.; ordrng 1 279827 (motor) and 1 WP694089VP (wheel)
WASHER AMANA NTW4605EW0 Replaced defective suspension and test unti tests - good. Recalibrated and ran test cycle unit passes all functions.
REFRIGERATOR JENN-AIR JFC2089WEM7 "found bail arm not inserted into icemaker causing unit to continously make ice, resecured arm - tests good"
DRYER WHIRLPOOL WED4815EW1 "customer foinding unit making some strange noises, found no issues, allowed unit to run with clothing found vibrating, replaced roller kit - tests good"
WASHER AMANA NTW4605EW0 Found unit to have shocks wearing need to order and replace.; ordrng 1 W10780045 (suspension)
REFRIGERATOR WHIRLPOOL WRS321SDHW02 I replaced the door and checked operation. no issues. Water is not hooked up to the unit at this time.
WASHER MAYTAG MVWX655DW0 "INSTALLED NEW DRIVE MOTOR AND CAP, RAN CALIBRATION AND TEST CYCLE AND CONFIRMED ALL WIRING SECRE - TESTS GOOD"
RANGE WHIRLPOOL WFC310S0ES3 I replaced the door glass on the range.
REFRIGERATOR WHIRLPOOL WRS335SDHM00 AUtherization# wjyag00nl2I installed front roller cabs and rivet.
DRYER WHIRLPOOL MEDX655DW1 Unit needs new thermostats- not heating.; ordrng 1 WP3392519 (thermal) and 1 WP8318268 (thermostat) and 1 279816 (cut off) and 1 WP3977767 (thermostat fix) and 1 279838 (element)
WASHER-TOP LOAD MAYTAG MVWX655DW0 "installed new cap, found unit still buzzing, removed belt and found unit will initally spin then lock on motorMJPWK00FPL1 AUTH; ordrng 1 W11283592 (motor drive) and 1 W11035751 (gearcase) and 1 W10913953 (shifter) and 1 SPANNERWRENCH (SPANNER WRENCH) and 1 W11158831 (CAP)"
WASHER-TOP LOAD MAYTAG MVWX655DW0 went with tech 63 to this call replaced cap and still buzzing. removed belt and the motor did spin for a secound and then locked up again. will need new motor and possible gearcase.; schdld next appmnt for 4/25 THU !
WASHER MAYTAG MVWB765FW3 installed new agitator assembly - tests good
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Unit had a weird crackling noise- I took off the plastic tape and plastic off electrical cord. Unit is no longer m aking noise.
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Replaced evaporator cover and test untit ests - good.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 SR#7724312781-need drill for top mount screws; ordrng 2 WPW10308750 (screw)s
REFRIGERATOR WHIRLPOOL KRFC704FBS00 unit will need to be defrosted.; schdld next appmnt for 4/8 MON !
WASHER MAYTAG MVWB765FW3 found washplate tore sheet and broke plate undeneath; ordrng 1 W11161960 (agitator)
LAUNDRY MAYTAG n/a "customer finding unit not draining or spinning, found cap buzzing and preventing unit from washing/spinningf2e1-stuck keyf5e1-lid switch faultf7e1-basket speed faultf7e7-mtoor cant reach target RPM; ordrng 1 W11162560 (capactior)"
DRYER MAYTAG MED9000YW0 sr#7724516140--I found control board caught on fire and had alot of electrical damage inside dryer.documented with saftey team.
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Found unit to have a defective evap cover need to order and replace.; ordrng 1 W11167902 (cover)
RANGE - ELECTRIC WHIRLPOOL WFE525S0HS0 Unit needs new hinges and control board on the oven; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge) and 1 W11256088 (control)
MICROWAVE WHIRLPOOL WMH53521HZ2 im getting 120 volts at p1-3 and p1-1... unit needs a new board and touch pad assemvbly- black in color; ordrng 1 W11182110 (control) and 1 W11117594 (panl-cntrl)
WASHER WHIRLPOOL WTW4616FW2 I ran diagnostics on the unit and found low fill error code- In diagnostics i tested both cold and hot water and found both filling properly. I found unit agitating and spinning properly at time of visit.
DISHWASHER WHIRLPOOL n/a I replaced the panel on the dishwasher.