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for Dunedin, FL
Unable to finish the job
Terri - Dunedin, FL
James did the best he could until he discovered the microwave could not be moved to install the part. At least he was honest enough to tell me that, which the previous technician was not.
technician was great
Deborah - Dunedin, FL
The service men were nice and seemed knowledgeable — the product was not good.
Maryann - Dunedin, FL
Great service. The initial price was high but they were flexible.
Tony - Dunedin, FL
Best appliance service we have ever experienced
Shirley - Dunedin, FL
Tech was on time, courteous and capable. Our fix was a simple one, but he didn't make me feel dumb for calling.
The serviceman was very nice and seemed qualified. I have my doubts about the actual appliance though.
Maryann - Dunedin, FL
A refrigerator should last longer that 3 1/2 years,
Fridge is still not working
Mamabear - Dunedin, FL
Called for service repair. Brand new refrigerator (still) isn't running efficiently. It doesn't work at all. Whirlpool. Guy came to my house, stuck some device inside of it, and said, oh, it's fine. "Supposed to run 80% of the day" !!! Really? He did nothing.
Excellent service and Knowledge
Linda - Dunedin, FL
I've used Flamingo several times and they have always been on time, professional, knowledgable, and friendly.
Always outstanding Service
Mrs Wallace - Dunedin, FL
I can't rate the cost or pricing because I have a month old refrigerator and there of course was no charge for the visit. . What an asset James #98 is to your Service Dept. Nice ,Courteous, and can find the problems right away...
Amy - Dunedin, FL
Technician was very efficient and polite
Amy - Dunedin, FL
Tom was very efficient and knowledgeable. He was very polite and answered all my questions.
great fast service
Richard - Dunedin, FL
Not fixed right and delay to return
Dave - Dunedin, FL
Technician appeared to be looking up instructions for repair and unfamiliar with issue or product. When he left the unit, microwave, did not work. Complaint as faulty and inconsistent display. When I called back, I left two voicemails on technicians f=phone. Did not hear back. When I called 900 number I was told 3 days until a technician could return. We will see what happens and what the quality of the next attempt is is.
Washing machine noises
Teresa - Dunedin, FL
Service Tech very professional and answered questions
Excellent Service by Technicians and Staff
Kevin - Dunedin, FL
I went in for an oil change, tires rotated etc. and then to have the tires balanced. I appreciate good service and the Dodge Caravan runs better.
Martha - Dunedin, FL
Kevin is tops in the appliance repair business!!
Wayne - Dunedin, FL
Tom is an excellent technician . He arrived as scheduled and seems very knowledgeable when it comes to the workings of my refrigerator . He acts in a very professional manner and listens carefully to what is going on .
Melanie - Dunedin, FL
Good employee. Gave a helpful tutorial on how to get the best quality from these appliances. Very positive attitude
Beth - Dunedin, FL
Great service. Prompt. Professional.
Willy - Dunedin, FL
James was professional in his repair process and friendly as well. He got the job done in a timely manner. Wished all service personnel were as skilled and customer friendly.
Consistent great service
Janet - Dunedin, FL
Great problem-solver. Kept me well informed.
Brand new fridge of horrors.
Sylvia - Dunedin, FL
James is always professional & courteous. He’s very knowledgeable & gets the job done. He’s been in home 3 times in 6 months & undoubtedly will be here many more. Simply my bad decision I chose a Whirlpool refrigerator in the first place. They are crap anymore, very badly designed & prone to be faulty made & food loss is expensive! Do Not purchase a Whirlpool appliance.
Responsive service and knowledge tech.
William - Dunedin, FL
Excellent dispatch system; responsive service; and our tech was great...knew the product and provided optional repair choices.
Penny - Dunedin, FL
James identified next steps with new part after the first fix didn’t solve the problem. After the part was received from Whirlpool, the installation was done quickly. Thank you James for your professional service.
James - Dunedin, FL
Tom is an excellent technician. He was very thorough in resolving my issue and took the extra time to explain how to keep my appliance in tip top shape.
It is nice
Penny - Dunedin, FL
Kevin was very knowledgeable and professional. Answered all questions completely and clearly. Obviously has deep experience.
Wayne - Dunedin, FL
James went above and beyond in explaining the workings of my new side-by-side refrigerator in terms that I could better understand
All done as promised!
Carol - Dunedin, FL
My repair was done as promised right on time and fixed it all. Appreciate the great service.
WASHER MAYTAG MVWB765FW2 q1 no q2 no q3 noCustomer is getting f5e2 error code-Unit needs a new lid lock; ordrng 1 W10810403 (latch)
WASHER MAYTAG MVWX500BW0 installed new lid lock per techline and still same issue. called techline and spoke with PJ. He said to refer the customer back to customer service. SR# 7727247491. Am not going to charge the customer any labor as the unit is not working. Customer refused to sign invoice.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found the ice bucket to be stuck and not dispencing ice. Was able to get it out and break up the ice build up in the ice bin. Unit is now dispencing ice and functioning as designed.
RANGE WHIRLPOOL WFE320M0AS0 Unit needs a new terminal block/ customer also needs new power cord.; ordrng 1 WPW10245259 (block-term)
WASHER WHIRLPOOL WTW4955HW1 No error codes. Found unit to be extremely off level. Releveled unit and ran diagnostics and recalibrated the unit. Instructed customer home to properly loud unit.**Also when unit is running the power the lights and power to unit flicker. Told customer thy will need to get the power looked. Unit is functioning as designed.
DISHWASHER KITCHENAID KUDC20FVSS2 Unit needs new springs and door links on the dishwasher.
MICROWAVE JENN-AIR JMV8208CS1 Autherization#JP9G100APL2Due to the installtion we were unable to repair unit. Customer would need to make appliance accessable for repair. Customer decided to buy new. 2 man with joey.
MICROWAVE JENN-AIR JMV8208CS1 Assisted tech 98 with repairs. Could not get the unit down.
WASHER MAYTAG MVWX500BW0 checked the wiring but the unit will not start a cycle. it will go into diagnostics but not start a cycle. called techline and spoke with Dustin. he walked me through checks and said we have a bad lid switch in the latch assembly and he also said to replace the strike again as well. SR# 7727247491.; ordrng 1 WPW10240513 (strike) and 1 W10404050 (lid lock)
COOKTOP JENN-AIR JGC2536EB00 DO NOT SPLIT LABOR. hELPER CALL WITH
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 I replaced the icemaker on the fridge.
WASHER MAYTAG MVWX500BW0 I found unit has 120 volts going to the board and has proper polarity. Software is not working with the washing machime I even installed new board nothing new. Unit is not repairable.
STOVE - GAS JENN-AIR JDS1450DS1 "customer had some concerns about burners sparking while only using one burners, advised and showed they are all in series and will all spark on the inital start up, found all burners working properly"
MICROWAVE JENN-AIR JMV8208CS1 "found unit running but not heating, no errors on diagnostics appears to be defectuive magnetron/tstat, customer is going to repalce instead"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 installed new icemaker and cycled and all test ok at this time.
WASHER MAYTAG MVWX500BW0 "F5E2---- Called Techline== 7727247491 was told I need to replace the top, lid, and control and latch again. ordering parts.; ordrng 1 W10270565 (lid) and 2 WP9724509 (lid bumper)s and 1 WPW10240513 (door strike) and 1 W10404050 (lid lock) and 1 WPW10238290 (top) and 1 W11100673 (control)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 the icemaker is stuck half way through a harvest and will not advance. order new icemaker.; ordrng 1 WPW10300024 (icemaker)
WASHER MAYTAG MVWX500BW0 "Replaced latch and control. Tested and unit still wont power on, but will go into diagnostics. 77277210625 Was told the new latch is bad and to replace it again. Ordering new latch and rescheduleing.; ordrng 1 W10404050 (lid lock)"
REFRIGERATOR KITCHENAID KSC24C8EYP02 Unit needs new icemaker- still need to collect for valve and labor; ordrng 1 WPW10251076 (icemaker)
REFRIGERATOR KITCHENAID KSC24C8EYP02 Do not split labor. 8.; saved tckt
REFRIGERATOR WHIRLPOOL WRF736SDAM11 I replaced the rails on the freezer
DISHWASHER WHIRLPOOL WDTA50SAHZ0 I replaced the motor on the dishwasher and no more leaks.
REFRIGERATOR KITCHENAID KRMF706ESS01 Lorea==KNEF800DPL2==SR#7726479836Replaced the harness and the left drawer face. Tested and unit is functioning as designed.
DRYER ROPER RED4516FW0 Unit needs new belt from broken motor shaft-3 call count-; ordrng 1 341241 (belt) and 1 WP8066092 (hinge)
DISHWASHER KITCHENAID KDTE334GPS0 Unit has 120 volts needs new control and panel; ordrng 1 W11120155 (control)
REFRIGERATOR KITCHENAID KSC24C8EYP02 I replaced th dual valve and will need to put new part into research with edwin took pictures of old part and new one had a head to big to fit refrigerator fitting. I told customer not use water line.; saved tckt
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Found the freezer door not completely closing. Was able to apply heat to the gasket to get a better seal. informed customer to let sit for an hour before opening door. unit is functioning as designed.
WASHER WHIRLPOOL WTW4816FW2 I ran diagnostics and unit had no error codes inside the machine. Customer states unit would get stuck in a spin. Unit will get stuck in a spin if it has a hard time balancing the load. I explained to customer to pause and redistribute the clothes.
DISHWASHER WHIRLPOOL KDPE334GPS0 I explained to customer how to use features on the dishwasher.
WASHER MAYTAG MVWB865GW0 "F0E3-overload, Ran service diagnostics test 51. Ran and passed no more error codes. Instructed customer on how to properly load and use the unit. Tested and recalibrated the unit. Unit is functioning as designed."
REFRIGERATOR KITCHENAID KSC24C8EYP02 I found a cracked water line connecting to the water valve which will need to be replaced and customer has a bad water shut off also.; ordrng 1 WPW10279882 (tube) and 1 WPW10279885 (tube)
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Freezer freezing up again. Called tech line talked to==Ed We tested the bi metal at the control and got .9Ohms. Than testedat the bi metal. We were able to jump the heater to get it to turn on. Then we tested P2-1(pink) and P1-2(White/Black) to see we we had power. While testing there were times I got power(120) and times I didnt. I could also see it spark when testing those wires. Found that the Pink wire going to the P2 harness is not making contact with the board and has bare spots on it. Ed said nothing can be done to fix that connector. Customer will call and speek to someone at whirlpool.
COOKTOP JENN-AIR JGC2536EB00 Will need to order rubber seal and will need a 2 man. Called Jenn-Air and got autho for extra labor. JOF7I00AL2 and JOF7JOFAPL1 Ordering seal and will use cook top on return trip. ; ordrng 1 8190977 (gaskt-cktp) and 1 2man (2man) and 2 WP8286642 (tape)s
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Customer states that after last repair the unit chimes. Techline talked to Bruce== 7726848468 wRan several test in daignostics with Bruce from tech line. Bruce told me to replace the UI control that the UI controls the unit. Customer will call if wants service for UI. No charge
DISHWASHER JENN-AIR JDB9800CWS2 "customer finding unit leaking from front right corner while in use onto floor, found no leaks under unit on any connections, found unit getting over suds from cascade advised to switch to finish and run a few clean cycles aswell to remove residual soap build up aswell"
REFRIGERATOR WHIRLPOOL WRX988SIBE00 WO2JQ00XPL1===Replaced the ice maker and heater per tech line. Tested and ice maker ran and called for water. Unit is fucntioning as designed.
FREEZER WHIRLPOOL WRX988SIBM03 Found the top rails in the freezer not to be connected correctly not allowing the top and middle draw in freezer to open and close correctly. Uninstalled the rails and correctly installed both rails and shelving correctly. Drawer open and close correctly. Unit is functioning as designed.
MICROWAVE MAYTAG MMV4206FZ2 assisted tech 98 with repairs. Unit is now functioning and heating.
MICROWAVE MAYTAG MMV4206FZ2 I replaced mag and diode on microwave
REFRIGERATOR MAYTAG MFI2570FEZ07 SR#7726818863---Unit working as designed did tests with tech line- -2 freezer and 36 fridge.