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for Duluth, GA
Bonnie - Duluth, GA
Technician was prompt Courteous and professional
Karen - Duluth, GA
Great service from the office to the repair tech!
Kaye - Duluth, GA
William is so efficient, knowledgeable and kind
David - Duluth, GA
Still have problem with noisy refrigerator.
Claire - Duluth, GA
Nice fellow, very helpful!
Susan - Duluth, GA
David - Duluth, GA
Good tech. Problem not resolved yet.
Jose - Duluth, GA
Great Customer Service
Julie - Duluth, GA
Out technician was on time and took the time to explain how to take care of my refrigerator to improve reliability. He called 30 min ahead of time and was on time for the appt. This was my first time using Flamingo and I was very pleased.
Willis - Duluth, GA
Professional and Courteous!!
Maria - Duluth, GA
The technician that came to fix our dishwasher was really polite and very efficient. He knew what he needed to do and fix my dishwasher right away.
Will did a great job!
Jessica - Duluth, GA
Will was knowledgeable and did the job in 15 minutes.
Mary - Duluth, GA
Great service, knowledgeable service rep
Linda - Duluth, GA
Jose - Duluth, GA
Great repair experience , he still fixed other problems besides he should be fixing that problem I ordered. He is very nice.
Knew exactly what was wrong with dishwasher. Fixed the problem quickly and efficiently.
Patricia - Duluth, GA
Good job! Very courteous and accommodating.
Catherine - Duluth, GA
William was on time. He was very professional and new exactly how to install the new housing unit on my refrigerator. He was very personable and respectable. It was a pleasure to meet him.
Kamal - Duluth, GA
Shuhong - Duluth, GA
Susan - Duluth, GA
This would have to be hands down the best experience I have had with an appliance repair service of all time! From the reminder calls, punctuality, professionalism, and the technician’s friendly demeanor, you can’t go wrong with Flamingo! Highly recommend!
Carolyn - Duluth, GA
Knowledgeable and good communicator
Kathleen - Duluth, GA
Brandon was knowledgeable and continued to investigate the problem with my refrigerator. I have high hopes that his repair will take care of the issue that many other repairmen had been done over the last five months with no permanent fix. I also appreciated him explaining why problems were happening and how he was fixing them.
Very professional; great service
Mary - Duluth, GA
Great problem solving.
Service Technician was professional, knowledgeable and customer oriented.
Carole Drake - Duluth, GA
Hard to find people with such attention to customer service. I was very impressed and pleased. For your records, please change your records to reflect my correct name and that is CAROLE DRAKE. Do not know where you came up with the name larolet - certainly not me. Also your service records reflected an incorrect purchase date thus preventing me from being able to afford a service contract.
Alania - Duluth, GA
Stanley - Duluth, GA
Dave - Duluth, GA
Rachel - Duluth, GA
Tim was very helpful and able to fix the problem quickly and gave tips of how to avoid it in the future
REFRIGERATOR WHIRLPOOL WRT549SZDM01 broken part (box was completely crushed) have to order new part and return; ordrng 1 w10861170 (diffuser)
WASHER MAYTAG MVWX6550W1 customer complaint:unit will not stop filling.tech replace faulty control board; ordrng 1 W10625696 (control board)
DRYER MAYTAG MED3500FW0 customer complaint:unit not drying properly.tech tested unit with dryer tester.unit failed with dryer line attached to wall and when line was not attached to wall unit passed.unit is operating as designed.
DRYER MAYTAG MED3500FW0 customer complaint:boot drain holes is clogged.tech removed hair from drain holes and unitnis operating as designed.(((customer refused to unitil he talks with mgt
WASHER MAYTAG MVWX655DW1 unit has a shorted cap. causing unit to not spin or agitate correctly.; ordrng 1 W11026785 (MOTOR 10yr Parts warranty) and 1 W11395618 (cap.)
WASHER WHIRLPOOL WTW4955HW1 replaced main control unit is working as designed.
DRYER WHIRLPOOL WED5600XW0 "replaced dryer repair kit, wheels idle pully and belt. all was damaged.; used 1 4392067 (DRYER REPAIR KIT) from stock"
COOKTOP JENN-AIR JIC4430XS00 replaced module unit now operating as designed.
REFRIGERATOR WHIRLPOOL WRT108FZDB00 no seal sistem problems unit temperature is fine control board on order and gasket; ordrng 1 W10869714 (contrl-box) and 1 W11240749 (gasket)
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "freezing fresh food, noticed damper not closing.; ordrng 1 W10861170 (diffuser) and 1 W10869714 (control)"
MICROWAVE WHIRLPOOL WMH32L19AS customer complaint:outter door chattered.tech need to replace faulty door.est407.47 customer decliened est.part#W10468671K ss door
REFRIGERATOR KITCHENAID KSSC42QVS02 found stripped shaft and coupling will need to order new parts and return for repair; ordrng 1 WP2188918 (coupling) and 1 WP2318082 (shaft) and 1 WP2198628 (seal) and 1 WP2188919 (holder)
MICROWAVE KITCHENAID KOCE507ESS07 replaced inverter contrl and mag. unit is heating correctly.
ICE MAKER KITCHENAID KUIS18NNJS6 sr#7725889870customer complaint:unit stopped making ice.tech need to replace faulty pump.customer isaware that after replacing pump other unseen issue may arise due to age. est
COOKTOP KITCHENAID KGCC566RBL07 sr#7725891108customer complaint:customer notices that burner knobs are not standing straight.tech found that vertical play is normal and unit is operating as designed.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 unit freezer door crooked causing frost buildup. also noticed unit is unleveled causing doors to fling open. readjusted the freezer door and releveled the unit to the best of my abilities due to the floor being unleveled.
REFRIGERATOR WHIRLPOOL WRT108FZDB99 UNIT NOT COOLING CORRECTLY DUE TO A LEAK IN EVAP. NEEDS SS REPAIR. CUSTOMER REQUEST TO SEND A DIFFERENT TECH DO NOT SEND 55.; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator) and 1 SSTECH
DRYER WHIRLPOOL WED5000DW2 "Unit has massive lint build up, vent will need to be cleaned. Tested unit and is working as desgined."
DISHWASHER KITCHENAID KDPE234GPS0 "Installed new element and sump motor, tested unit and found not enough water coming into the unit, no kinks found will need to replace the water valve and control.; ordrng 1 W11175771 (valve-inlt) and 1 W11305303 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "7725845749 # sr unit only produced quarter amount of ice per a week. replaced icemaker, ran diagnostic manuel tests thru ports H and T. NEW icemaker harvested and filled. unit is working as designed advised cst this unit may take long to produce ice."
REFRIGERATOR KITCHENAID KSSC42QVS02 Installed new auger motor and tested unit checked out ok.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "checked all fans for anything hitting them, found nothing they are making normal sounds. nothing unusual. compressor sounds great. found nothing wrong with this unit."
DISHWASHER MAYTAG KUDS30IXSS1 replaced broken handle and new UI and is working as designed.
DISHWASHER AMANA ADB1400AGS1 unit unleveled and was connected to the wrong outlet not allowing water to drain causing water to leak. re connected the drain line to correct drain outlet and releveled unit is working as designed.
VENT HOOD KITCHENAID UXD8636DYS5 "Cooktop not the problem, vent hood is in need of service called whirlpool they had to send over a new service order. 7725795907 SB CORRECTED WORKORDER SWPM9196B075-1"
REFRIGERATOR KITCHENAID KSSC42QVS02 "Unit auger motor not coming on, connections corrded. need to replace motor.; ordrng 1 W10271509 (motor)"
WASHER WHIRLPOOL ADB1400AGS "unit is working as designed, cst called back for a different reason thought it was something i did when i fixed the pump. she had a clogged boot gasket which was collecting water rather than releasing it into the tub. Unit is working as designed. no serial provided"
RANGE HOOD KITCHENAID KVWB606DBS0 "Vent hood has short in wire harness, part is unavailbe tech 33 called techline and deteremined unit is non repairable and whirlpool will contact customer within 24-48 hours."
DISHWASHER MAYTAG MDB8969SDM2 "unit is working as designed, water was shut off when i arrived due to a neighborhood issue. but i did see the inner gasket was loose, i readjusted and secured. also noticed that the unit is leaning forward and advised cst to possibly get it reinstalled, the floors are unleveled so I couldn't do much to relevel."
RANGE HOOD KITCHENAID KVWB606DBS0 "unit has a shorted wire harness ribbon, it is shorting out new controls. part is unavaliable. contacted partner team and was told to advised cst they will be contacting cst 24-48 hours from now sr # 7725652801"
COOKTOP KITCHENAID KGCC566RBL07 "Installed new cooktop, unit is level and looks good. Unit is working as desgined. AUTH # KM1KVM1NL2"
REFRIGERATOR WHIRLPOOL WRV976FDEM01 need to reschedule with MT.; schdld next appmnt for 9/12 THU !
REFRIGERATOR KITCHENAID KBFO42FTX08 "found gunk inside of drain tube, replace drain tube and deiced unit. tested unit to ensure proper drain. unit is working as designed."
REFRIGERATOR WHIRLPOOL WZF34X18DW03 "replaced door, door is sealing great and working as designed."
MICROWAVE KITCHENAID KOCE507ESS07 ran tests unit is showing signs of none to low heating. unit cannot be uninstalled let cst know they will have to resolve unit install issue before we can service the unit.; saved tckt
COOKTOP JENN-AIR JIC4430XS00 ordered part will return for repair.; schdld next appmnt for 9/18 WED !
RANGE HOOD KITCHENAID KVWB606DBS0 Wrong control board ordered need to order correct part.; schdld next appmnt for 9/9 MON !
RANGE HOOD KITCHENAID KVWB606DBS0 "wrong part retrieved, checked voltage is good. need to reorder 2man and correct part #; ordrng 1 WPW10716816 (cntrl)"
REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Installed correct icemaker, tested and checked out ok. Unit is working as desgined."
DISHWASHER MAYTAG KUDS30IXSS1 "received wrong part, will need to order correct part # and return for repair.installed new seal, not leaking as of 9/4/2019; ordrng 1 WPW10500175 (panel-cntl) and 1 WPW10195835 (handle)"