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Local Reviews
for Douglasville, GA

Rated 4.5 out of 5 stars based on 33 customer reviews

Map of Douglasville, GA

Dottie great serbicr




excellant service!!! Could not have been any better!! You are fortunate to have him as a service representative!!


Map of Douglasville, GA

Patrick Delime




Patrick did a great job, very thorough, very nice and polite person, I feel that he is a great asset to your company


Map of Douglasville, GA

He was great and fast





Map of Douglasville, GA

Dan




Excellent


Map of Douglasville, GA

Great Service





Map of Douglasville, GA

He was great and fast





Map of Douglasville, GA

Easy Fix




I like how I was able to schedule the service call online, at any time of the day. The only drawback was that the available times/days to choose from were quite limited. Can you imagine, I had to wash dishes BY HAND for a week before the service could be done?! “First world problems”. Im just kidding around, washing dishes for a week’s time was the least of my worries. I’m just glad the dishwasher is finally fixed. It was a simple clogged drain hose. Diagnosis and repair was done in less than 20 minutes!! The technician was friendly and completed the service very well.


Map of Douglasville, GA

Eric did a great job




Eric was here on time as promised, very polite, did a fantastic job on my washing machine, He deserves a raise, as I feel that he is an asset to your company.


Map of Douglasville, GA

Corliss




Great Service


Map of Douglasville, GA

Great service




Very professional and polite.


Awesome Service





Rhoda




I had repairs done on 12/27/18. I paid $298 on 12/20/18. The tech only gave me a partial receipt of $104. I called the office for the rep to email me the full receipt of $298; the rep stated, she will expedite the receipt but it will take 24 hours. I have not received my request. I called your office today 1/2/19 again requesting the receipt of $298. The rep stated, she will send my request to the correct department. I need my receipt. My address is 1270 Waterton Trail, Douglasville GA 30134


Great service





Good job!





Great service, fast, and friendly!




My service technician was extremely knowledgeable and fixed are washer with no issues.


a little disappointed




it took to long to get the parts.


Great Service..




Pleasant and polite and knew what he was doing. Explained what he did and we were pleased with the service.


Poor Service





Mr. Gilmore's Experience




Fantastic customer service The technician was prompt, courteous and efficient. He explained the issue to me and, gave me the cost and proceeded to resolve the issue in an efficient time frame. I would recommend your company a million times.


Great Service




Donny did an excellent job of trying to duplicate the problem we were having with the washer. It worked just fine while he was here. This morning I did a load of clothes and had no problems. Donny was personable and knew what he was doing. Great job, Donny!!


Great service and real reasonable price




Great


Narain




Service person examined the appliance and said,nothing can be fixed because the drum on the appliance seems likely to unbalanced,and bounced on the right side of the washer. The previous service person made same statement but banged the siding into place .Because of this situation we are unable to use the washer and hoping your undertaking will resolve this matter as early as possible.Furthermore,if this matter cannot be resolve within reasonable time I will consult with the GA Consumer Dep.


Siera




Great customer service and very friendly.


Technician was great





Quick and Great Service!




We had a quick response to our call to get our dishwasher serviced because it was not drying the dishes properly. The service repair man identified the problem, ordered the part that was needed, and fixed the problem. Since our dishwasher was less than a year old, all the work was covered under product warranty.Thanks!


Great service!!!





Prompt & Efficient





Customer




Great job keep up the great services


Patrick D.

Patrick D.

WASHER-TOP LOAD MAYTAG MVWX655DW0 "Installed wash plate. Tested okay., tier 1"

Near Skippingstone Way, Douglasville, GA 30134
Patrick D.

Patrick D.

FREEZER WHIRLPOOL AFU2067BW "Customer complaint = ice buildup on bottom of freezer interior, preventing door from closing. Found drain tube frozen over. De-iced and used aluminum tape to partially cover drain tube opening to prevent warm air intake."

Near Haven Cir, Douglasville, GA 30135
Eric W.

Eric W.

REFRIGERATOR WHIRLPOOL WRS315SDHZ "2/19/19 18:10: 20 rspndd 2/19 TUE, tech replaced evaporator and drier - all working ok now"

Near Hickory Hollow Dr, Douglasville, GA 30135
Patrick D.

Patrick D.

WASHER ADMIRAL ATW4675YQ1 Installed susp rods & recalibrated. Tested okay.

Near Huey Rd, Douglasville, GA 30134
Patrick D.

Patrick D.

OVEN WHIRLPOOL WOC75EC7HV00 Installed UI console. Tested okay.

Near Blue Ridge Dr, Douglasville, GA 30135
Eric W.

Eric W.

OVEN KITCHENAID KSEG700ESS2 f1e2 oven was showing err code f1e2 replaced control left operating as intended

Near Beth St, Douglasville, GA 30135
Eric W.

Eric W.

MICROWAVE WHIRLPOOL CAE2795FQ0 replaced capacitor left operating as intended

Near Courthouse Square E, Douglasville, GA 30134
Eric W.

Eric W.

WASHER-TOP LOAD MAYTAG MVWX655DW0 checked unit found washplate is striped ordering wash plate; ordrng 1 W10902814 (wash plate)

Near Skippingstone Way, Douglasville, GA 30134
Eric W.

Eric W.

RANGE WHIRLPOOL WEG745H0FS0 replaced feet left operating as intended

Near Wellbrook Ct, Douglasville, GA 30135
Eric W.

Eric W.

REFRIGERATOR WHIRLPOOL WRS315SDHZ checked unit found restriction in evap; ordrng 1 WP2188823 (evap) and 1 W11179385 (drier)

Near Hickory Hollow Dr, Douglasville, GA 30135
Eric W.

Eric W.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 replaced hinges left operating as intended

Near Sarazen Tr, Douglasville, GA 30135
Eric W.

Eric W.

DISHWASHER WHIRLPOOL n/a replaced stop left operating as intended

Near Clingman Ct, Douglasville, GA 30135
Eric W.

Eric W.

MICROWAVE WHIRLPOOL WMH31017FS-0 door switches are shorting out and blew noise filter; schdld next appmnt for 2/14 THU !

Near Ashley Falls Ct, Douglasville, GA 30134
Eric W.

Eric W.

WASHER MAYTAG MVWX655DW1 unit is operating properly

Near Capps Ferry Rd, Douglasville, GA 30135
Eric W.

Eric W.

DRYER AMANA NED4655EW1 replaced t-state left operating as intended

Near Max Ct, Douglasville, GA 30134
Eric W.

Eric W.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 replaced all parts left operating as intended

Near John Clark Dr, Douglasville, GA 30134
Eric W.

Eric W.

WASHER MAYTAG MVWC6ESWW1 washer is going thru all cycles

Near Highland Cir, Douglasville, GA 30135
Eric W.

Eric W.

RANGE WHIRLPOOL WEG745H0FS0 checked unit found leveling legs are brook; ordrng 2 WPW10341186 (foot)s

Near Wellbrook Ct, Douglasville, GA 30135
Eric W.

Eric W.

MICROWAVE WHIRLPOOL CAE2795FQ0 unit will also need a capacitor; ordrng 1 W11227944 (CAPACITOR)

Near Courthouse Square E, Douglasville, GA 30134
Eric W.

Eric W.

DRYER AMANA NED4655EW1 t-stat is blowed ordering t-stat; ordrng 1 279816 (t-state)

Near Max Ct, Douglasville, GA 30134
Eric W.

Eric W.

OTR MICROWAVE WHIRLPOOL WMH31017FS0 replaced all parts left operating as intended

Near Clingman Ct, Douglasville, GA 30135
Eric W.

Eric W.

MICROWAVE WHIRLPOOL CAE2795FQ0 checked unit found actuator is not shifting and allowing unit to spin; ordrng 1 W11212745 (actuator)

Near Courthouse Square E, Douglasville, GA 30134
Eric W.

Eric W.

DISHWASHER WHIRLPOOL WDF330PAHS3 put unit thru dig no err codes showed customer how to use heat dry cycles

Near Brookhollow Dr, Douglasville, GA 30135
Eric W.

Eric W.

FREEZER WHIRLPOOL MQU2057BEW checked unit found restriction in evap customer did not want to have unit repaired

Near Antler Ct, Douglasville, GA 30135
Eric W.

Eric W.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 customer complant is right door is opening called tech line talked with rich he sugested hinge replaced; ordrng 1 w10918164 (hinge)

Near Sarazen Tr, Douglasville, GA 30135
Eric W.

Eric W.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 replaced light left operating as intended

Near Swan Dr, Douglasville, GA 30134
Eric W.

Eric W.

OTR MICROWAVE WHIRLPOOL WMH31017FS0 checked unit found t-stat is allowing fan to come on and light socket is shorting out causing light to blow; ordrng 1 W10210871 (socket) and 1 W10832024 (t-stat)

Near Clingman Ct, Douglasville, GA 30135
Eric W.

Eric W.

WASHER MAYTAG MVWX655DW0 replaced washplate left operating as intended

Near E Chapel Hill Rd, Douglasville, GA 30135
Eric W.

Eric W.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 checked unit found restriction in evap ordering parts; ordrng 1 WP2188823 (evap) and 1 W10507884 (compressor)

Near John Clark Dr, Douglasville, GA 30134
Eric W.

Eric W.

DISHWASHER WHIRLPOOL KDFE104DSS5 unit would not drain found drain hose clogged cleared left operating as intended

Near Kings Hwy, Douglasville, GA 30135
Eric W.

Eric W.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 light in freezer is out and not allowing power to rest off lights ordering lights; ordrng 1 W11205083 (light)

Near Swan Dr, Douglasville, GA 30134
Eric W.

Eric W.

DRYER MAYTAG MEDB765FW0 replaced control left operating as intended

Near Pinemont Dr, Douglasville, GA 30135
Eric W.

Eric W.

WASHER MAYTAG MVWX655DW0 washplate is stripped ordering wash plate; rqstng P&A on 1 W10902814 (washplate)

Near E Chapel Hill Rd, Douglasville, GA 30135
Eric W.

Eric W.

MICROWAVE WHIRLPOOL WMH53520CS-6 door switches where not opening properly replaced all switches left operating as intended

Near Beranda Cir, Douglasville, GA 30134
Eric W.

Eric W.

RANGE WHIRLPOOL WGE745C0FS00 replaced latch left operating as intended

Near Cantrell Rd, Douglasville, GA 30135
Eric W.

Eric W.

WASHER MAYTAG MVWC565FW1 replaced control board left operating as intended

Near King Dr, Douglasville, GA 30135
Eric W.

Eric W.

FREEZER KITCHENAID KSC24C8EYY02 called tpss to verifey dop 2-20-14 replaced drier and valve left operating

Near Independence Dr, Douglasville, GA 30134
Eric W.

Eric W.

WASHER ADMIRAL ATW4675YQ1 suspion rod came off basket put rod back on left operating as intended

Near Huey Rd, Douglasville, GA 30134
Eric W.

Eric W.

RANGE WHIRLPOOL WGE745C0FS00 wrong part was ordered; ordrng 1 W11166856 (door lock)

Near Cantrell Rd, Douglasville, GA 30135
Eric W.

Eric W.

DRYER MAYTAG MEDB765FW0 checked unit found control is not responding; ordrng 1 W11089306 (control)

Near Pinemont Dr, Douglasville, GA 30135