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for Delray Beach, FL
Very professional and personable
Elaine - Delray Beach, FL
Susen - Delray Beach, FL
Very quick response, professional and knowledgeable
Miguel was fantastic
Barbara - Delray Beach, FL
Miguel was very professional, pleasant and attentive. Hopefully the problem has been solved. At the moment our washer is working beautifully.
John - Delray Beach, FL
Richard - Delray Beach, FL
Alex - Delray Beach, FL
Andrew seemed very knowledgable and since he left we haven't had any issues!
Melanie - Delray Beach, FL
I am very pleased with the service I received from Flamingo service man Miguel. He called 30 mins before arriving on time. He was friendly and explained everything to me. I highly recommend Flamingo and Miguel - thank you.
Alexa - Delray Beach, FL
Knowledgeable technician, did a thorough job and fixed the problem very quickly. Highly recommend
Lisa - Delray Beach, FL
Would definitely recommend them.
Karen - Delray Beach, FL
Miguel was very personable and knowledgeable.
Karen - Delray Beach, FL
Flamingo is the best, very prompt and professional.
Ruth - Delray Beach, FL
Miguel is excellent. We were very pleased with his knowledge and expertise. Very good hire in your part
Stacey - Delray Beach, FL
Nicky - Delray Beach, FL
Nancy - Delray Beach, FL
Great and a Knowledgeable Service
Lareyne - Delray Beach, FL
Knowledgeable and great service!
Lareyne - Delray Beach, FL
Very professional and knowledgeable representative. Helpful and pleasant. Would definitely call again and recommend!
Karen - Delray Beach, FL
Service was fantastic! Jeremy was wonderful! He not only fixed my stove but also answered any questions I had about other appliances.
Peter - Delray Beach, FL
William - Delray Beach, FL
Iris - Delray Beach, FL
Our service rep Andrew was just terrific. He called ahead of time to tell us that he was on his way. He fixed our problem right away and then went on to check out our other Whirlpool appliances to make sure they were Ok He asked us if we had any other problems or questions and he was very helpful and courteous. Didn’t rush in and out and was very nice.
Anwar - Delray Beach, FL
Donna - Delray Beach, FL
Great tech, helpful, informative
Kathleen - Delray Beach, FL
Stuart - Delray Beach, FL
Jerome was punctual , Pleasant and very nice experience
William - Delray Beach, FL
Linda - Delray Beach, FL
Lene - Delray Beach, FL
Jeremy Grimm is a very Nice yong man, fast and pleasant in his manner .
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Icemaker has a leak, unit will need new ice maker and water valve.; ordrng 1 WPW10179146 (valve) and 1 WPW10300022 (ice maker)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer reported ice in fridge. Found gasket seperated. Secured gasket, and explained to always close left door with mullion prior to right to avoid door getting stuck open. Explained control panel and how to adjust temperature as well as other settings. Unit is working as intended."
REFRIGERATOR JENN-AIR JFC2089BEM01 found that unit has a ball of ice on the highside of the evaporator. unit requires a sealed system. ordering parts and returning for repair. unit falls in the 5 year labor and parts warranty.; ordrng 1 W10507884 (COMPRESSOR) and 1 W11256565 (EVAPORATOR) and 1 WPW10143759 (DRIER)
DRYER AMANA NED4655EW1 Customer reported water in dryer. Explained that water is coming in through duct cover it required so water/debree doesnt enter and damage the dryer. Checked airflow and dryer failed test. Informed customer to clean ducts as well. All Dryer related functions and fuses are working as intended.
COOKTOP WHIRLPOOL KCES950HSS01 "Customer said that cooktop came on by itself after a power outage at the house, I did reset control board and unit it is working fine now."
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer reported not draining. Unit was just installed last week. Found garbage disposal blocked. Removed blockage, and tested. Unit is now working as intended. Explained control panel options, and rinse aid."
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer door not closing properly/making noise. Found styrofoam taped under freezer door. Removed styrofoam and door closed normally. Leveled legs for customer. Removed plastic sticking out around liner on door. Explained control panel and how to adjust temperature for unit. Found unit to be working as intended.
MICROWAVE OTR KITCHENAID KMHS120EBL "Customer reported microwave panel flickering. Panel needs to be replaced will return with part. NOTE:Call shows as Service for Oven, spoke with AIG and confirmed dispatch is for Microwave and they said i could update it to the correct information on ticket.; ordrng 1 W11034411 (Panel)"
DISHWASHER WHIRLPOOL WDF130PAHW0 "Tenant complain that dishwasher does not dry dishes, I did test the unit and it does work as design, I also called tech line - Butch - 7725070581"
WASHER-TOP LOAD WHIRLPOOL MVWB765FW2 replaced units main control board and console. after repair i tested units operations and all checked out normal.
REFRIGERATOR JENN-AIR JFC2089WEM9 "Customer reported continous issues with freezer. Previously unit was completely frozen shut and would not open. Found railings are damaged likely from prior ice, and is not closing properly. gasket is damaged likely from freezing/ice, and ice maker appears to have a leak and should be replaced. Owner could not be reached, was with matinence who is looking over the house while customer is gone. Gave information on what needs to be repaired, and what should be repaired to avoid future issues. was not charged since customer called back within 30 days of last service call. Left card for customer to call back if they would like to go through with service."
ICE MACHINE KITCHENAID KUIX505ESS1 Customer reported ice maker not working. Ran tests through full cycle. Found water flow was alittle weak/slow. Replaced valve and saw a significant difference. Informed customer to allow 24 hours for proper cooling and full ice.
MICROWAVE WHIRLPOOL WMH31017HB2 Found main control was shorted with visible burn marks and ribbon for control panel was partially broken/cracked. Replaced parts and tested unit is now working as intended.
WASHER-TOP LOAD WHIRLPOOL MVWB765FW2 unit has a defective main control and user interface. had to speak with jill to find out the DOP she told me that 7/03/18 is goods issue date. sr# 7725051941 for our converstaion; ordrng 1 W11135391 (CONSOLE) and 1 W11195970 (CNTRL-ELEC)
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer reported ice bin in refridgerator door freezing. Checked dispenser door, gaskets and liner to make sure all were sealed properly. Explained that due to temperature exchange between freezer, fridge, and outside air from frequently opening doors can cause condensation, and lead to ice. Found freezer at -5, adjusted temp to 0 and explained to customer how to adjust if needed. Recommended unused ice be dumped every-week to avoid clumping, followed by cleaning ice bin. Unit is working as Designed."
WASHER MAYTAG MVWB765FW3 "Customer reported unit vibrating. Tested and found balance to be perfect with no issue in high spin. Customer informed me she had washed one large rug and one small rug when vibration happened. Explained to use atleast 4 items in washer minimum, and large textiles can cause unit to fall out of balance. Explained how to arrange clothes inside, and how to make adjustments mid cycle if neccessary. Explained deep fill option, and detergent dispenser. Unit is working as intended."
DISHWASHER KITCHENAID KUDC10FXSS5 installed new ccu and UI. calibrated. unit checks all ok. job completed.
REFRIGERATOR KITCHENAID KBSD602ESS01 cc unit leaking tc found the water line was not fully inserted into the fitting of the valve and leaking. reinstalled securely and unit checks all ok. job completed.
DOUBLE WALL OVEN KITCHENAID KODE500ESS04 cc unit door staying ajar tc found door stops were improperly installed. removed and trimmed excess off of door stop and reinstalled doors. unit now checks all ok. job completed.
DISHWASHER WHIRLPOOL WDT920SADE0 no failure. unit has excess suds. informed customer on how to properly remove. job completed.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 installed new ref door assembly. tested. unit checks all ok. job completed.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Customer reported freezing in Fridge. Found canned drink had frozen. Checked temperature with meter and found fridge/freezer both at correct temperature level. Tested panel to make sure unit was responding properly and would turn off. Found airflow acting properly when temperature setting was adjusted. Checked in diag and found no issue. Slightly lowered temperature in freezer while keeping fridge at recommended. Informed customer to keep things away from diffuser and back as much as possible to avoid freezing. Unit is responding and functioning properly, but customer is not satisfied."
FREEZER KITCHENAID KBSD608ESS01 cc dispenser leaking tc found gaps inside chute. sealed with food grade adhesive and tested door chute seal. unit checks all ok. job completed.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer reported dishwasher panel not working. Tested panel, checked power line, and wire connection found all to be perfect. Ran diagnostic more than once without issue or error codes. Ran short cycle without issue. Explained to customer to make sure cycle delay or control lock is not enabled. Customer was using bad detergent, provided sample and explained recommended settings. Unit is working as intended."
WASHER MAYTAG MVWX655DW1 "Customer has a concern with the amount of water that the washer gets, I did test on diagnostics and unit checks out fine. Also tested on normal cycle and unit did get the right amount."
WASHER MAYTAG MVWB850YG0 "Customer reported leaking. Found basket damaged, and dispensers worn with age. Leak was found after extensive testing, and very minor. Customer decided to go with new unit."
WASHER WHIRLPOOL WRS325SDHZ01 "Customer reported door stuck. Found freezer door frozen shut, and refridgerator door not sealing well. Freezer side cant be serviced until door can be opened/closed. Unit is under construction by construction company. Informed them to turn unit off to allow it to defrost, with towels underneath and i will return Tuesday for repair.; ordrng 1 WPW10136734 (gasket fridge) and 1 W10136735 (gasket freezer)"
MICROWAVE WHIRLPOOL WMH31017HB2 Customer reported light not working. Found new socket is defective. Will return with parts for repair.; ordrng 1 w10210871 (Socket) and 1 W10892389 (Control) and 1 W11252184 (Panel)
ICE MACHINE KITCHENAID KUIC18PNZS0 "Removed and replace bin sensor and water level sensor, unit checks out fine now."
MICROWAVE OTR UNKNOWN UMV1160CS3 cc unit arching tc replaced door and touched up liner. unit checks all ok. job completed.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Customer reported water issue. Found filter recently changed and air was not removed. Emptied and explained to customer how to change the filter, and remove air. Unit is working as intended."
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Unit does not make ice, order ice maker and water valve.; ordrng 1 WPW10300024 (icemaker) and 1 W11043013 (valve)"
ICE MACHINE KITCHENAID KUIX505ESS1 "Ice machine makes very thin ice, I did noted that filter house it is leaking as water comes in, water comes in very week. Ordering housing, filter and water valve.; ordrng 1 F2WC9I1 (filter) and 1 W11266112 (housing) and 1 W10897719 (valve)"
DISHWASHER JENN-AIR JDB8200AWS3 "cc unit not draining tc found a small obstruction in drain line. removed and tested, unit checks all ok. job completed."
DRYER WHIRLPOOL WGD92HEFC1 "Customer reported burning smell. Found airflow error. Found lint to be getting into flame. Informed customer to make sure lint screen is being cleaned after every cycle, and explained if issue persists, ductss will need to be cleaned. Checked moisture sensor per custome request and found it is working as intended."
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer reported issue with shelving. Installed part shipped directly to customer. Removed fridge from area in order to open doors and adjust drawers onto railings. Returned unit to original position and adjusted feet to level refridgerator. Unit is working as intended.
REFRIGERATOR WHIRLPOOL ER2MHKXPL03 "cc unit leaking tc found more debris in tube. cleared again, unit checks all ok. job completed/"
REFRIGERATOR WHIRLPOOL WRS586FIEM01 cc unit door broken tc unit will require new FF door. s code door pls. s code door.; ordrng 1 LW10651576 (dor-fip)
DISHWASHER WHIRLPOOL WDF560SAFM2 "Customer reported not washing properly. Found water was not circulating. Checked under unit and found terminal to be out of place for pump. Connected terminal into position, tested and unit is now working as intended."
WASHER WHIRLPOOL WFW8300SW02 cc unit leaking tc found unit leaking from tubs. will require new tub seal and door bellow. customer will purchase new unit.