Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Delray Beach, FL
Nicky - Delray Beach, FL
Nancy - Delray Beach, FL
Great and a Knowledgeable Service
Lareyne - Delray Beach, FL
Knowledgeable and great service!
Lareyne - Delray Beach, FL
Very professional and knowledgeable representative. Helpful and pleasant. Would definitely call again and recommend!
Karen - Delray Beach, FL
Service was fantastic! Jeremy was wonderful! He not only fixed my stove but also answered any questions I had about other appliances.
Peter - Delray Beach, FL
William - Delray Beach, FL
Iris - Delray Beach, FL
Our service rep Andrew was just terrific. He called ahead of time to tell us that he was on his way. He fixed our problem right away and then went on to check out our other Whirlpool appliances to make sure they were Ok He asked us if we had any other problems or questions and he was very helpful and courteous. Didn’t rush in and out and was very nice.
Anwar - Delray Beach, FL
Donna - Delray Beach, FL
Great tech, helpful, informative
Kathleen - Delray Beach, FL
Stuart - Delray Beach, FL
Jerome was punctual , Pleasant and very nice experience
William - Delray Beach, FL
Linda - Delray Beach, FL
Lene - Delray Beach, FL
Jeremy Grimm is a very Nice yong man, fast and pleasant in his manner .
William - Delray Beach, FL
Jerome was professional,on time,pleasant, efficiant and knew wha he was doing...i wish all service/ repair personnel were loke him.
Kristin - Delray Beach, FL
Marilyn - Delray Beach, FL
Dolores - Delray Beach, FL
Stephen - Delray Beach, FL
Lora McCoy - Delray Beach, FL
We were very appreciative of both Jeremy Grimm's work, his work style and his communication skills. He was respectful, highly competent and a joy to have in our home to fix our most valuable Kitchen Aide refrigerator. Though I am not looking forward to the need of an appliance repair I would be reluctant to have anyone but Jeremy if and when the need does occur.
Lisa - Delray Beach, FL
Sage - Delray Beach, FL
Carole - Delray Beach, FL
Great repair perdon
Nice tech I believe he misdiagnosed problem came out 4?times did not fix itbCharged me for a switch which I did not need
Dorothy - Delray Beach, FL
I am going to share my experience with kitchenaid since they referred you tobme
MAGNO IS A PROFESSIONAL !
Dale - Delray Beach, FL
Magno Tubertine is a true professional. The first thing that he does when he arrives is to put booties over his shoes to protect our floors. He carefully inspects equipment. He is extremely knowledgeable and polite. He should be paid to give classes on Customer Service to his colleagues and peers.
Margaret - Delray Beach, FL
We had a problem with our microwave. Jeremy diagnosed it over the phone, ordered the parts needed before the service call, then came and fixed it quickly. It works great!
Morley - Delray Beach, FL
DISHWASHER JENN-AIR JDTSS245GX0 found that unit has a defective main control and user interface ordering parts and returning for repair. called jenn-air to speed up the process of obtaining parts. parts will be sent to customer and customer will call in for service. order# 1533259741; saved tckt
WASHER WHIRLPOOL LSE7806ACE Unit was leaking water. Found unit outer tub has large hole in it created by rust and corrosion. Part is discontinued. Customer will have to purchase new unit.
DISHWASHER MAYTAG MDB8959SFE4 "Dishwasher does not circulate water, unit will need new circulating pump; ordrng 1 WPW10591570 (pump&motor) and 1 W10906431 (cntrl-elec)"
WASHER AMANA NTW4516FW2 Unit was not filling with water. Found unit lid lock error on unit. Must have been user trying to open lid while in use. Re-calibrated and tested on normal cycle. Unit working as designed.
RANGE JENN-AIR JIS1450DP2 SR#7724890683 explained to customer how to set clock and as well as turn off the 24 hr setting. i also walked through the selfclean with the aqulift and also the low settings for the induction cooktop. i tested operations and all checked out okay.
COFFEE MAKER JENN-AIR n/a cc ui not operating tc found UI shutting down after start up. power cycled unit and reset. turned unit back on and found unit to be operating within normal spec. unit checks all ok. job completed.
REFRIGERATOR KITCHENAID KSSS42QKB00 "Refrigerator does not cool correctly, unit has a bad evaporator fan, also it does not defrost.; ordrng 1 W10823805 (cntrl-elec) and 1 8201589 (fan motor) and 1 WPW10225581 (bimetl-def)"
OVEN - ELEC JENN-AIR n/a cc ui scroll slow tc found UI scroll to be delayed. invoked diagnostics and did not find any error codes. ran a touch screen calibration and unit reset. after reset unit checks all ok. job completed.
DISHWASHER KITCHENAID KDTE234GPS0 cc unit not dispensing not drying tc found the dispenser door was broken and not closing reseated door and spring unit checks all ok. job completed.
OVEN KITCHENAID n/a "cc unit bottom door ajar tc found bottom door bumpstop not installed straight and holding door open. reinstalled the bumpstop and tested, unit checks all ok. job completed."
DISHWASHER WHIRLPOOL WDF520PADB5 "Dishwasher does not go true cycle, unit will need new circulating pump.; ordrng 1 W10837026 (pump&motor) and 1 W11025865 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Returned with parts for repair. Removed/defrosted all ice. Replaced motor assembly including thermistor and main control. Unit should now be working as intended. Spoke with partner team for extra labor - WKC0CKCNL2
OVEN WHIRLPOOL WFE550S0HZ1 found that the fan motors terminal has hitting the back of the blade causing a noise whenever the fan was on. i repositioned the terminal away frim the blade. after repair i tested operations and all checked out okay.
WASHER WHIRLPOOL NTW4516FW3 found that unit has a defective gearcase and unit will require a new gearcase to coorect this issue. akc36kcnl2; ordrng 1 W11255272 (gearcase) and 1 285565 (AGITATOR) and 1 WP389140 (block) and 1 2man (2man) and 1 W10890624 (MOTOR DRIVE)
REFRIGERATOR WHIRLPOOL WRS965CIAM00 Installed ice maker. Returned unit to normal operation.
DISHWASHER KITCHENAID KDTE104DSS0 Changed hoses. However got shocked in process and control board is not sending voltage to drain pump. Ordering parts to repair unit; ordrng 1 W10854215 (control board)
MICROWAVE WHIRLPOOL WML55011HS3 replaced units fan control board. then after repair we tested operations and and all checked out okay.
MICROWAVE WHIRLPOOL WML55011HS3 assisted 44
WASHER MAYTAG MVWX655DW1 "Returned with parts. Replaced Splutch assembly and found unit is now shifting properly, and washplate is agitating. Unit is working as intended."
DRYER WHIRLPOOL WED4616FW0 "cc unit not starting tc replaced start switch and tested, unit checks all ok. job completed."
DISHWASHER KITCHENAID KDTE234GPS0 "Returned with parts. Replaced upper spray arm, spray arm is working, and found unit to now be working as designed."
REFRIGERATOR WHIRLPOOL WRS965CIAM00 Customer came out to unit and found massive puddle outside of refrigerator door. Water was frozen on inside the unit. Water came out of ice chute. Found that unit ice maker is double filling. You can see frozen water path directly from ice maker. Water has caused substantial amount of damage to customer's cabinets which now need to be replaced. Customer is not happy this is the second time in 18 months same problem has happend Customer will call customer service to put in a claim for water damage to cabinets. Will need to order ice maker and valve to fix unit problems; ordrng 1 WPW10341320 (valve) and 1 WPW10251076 (ice maker)
DISHWASHER KITCHENAID KDTE104DSS0 Unit is not draining. Found glass shard in pump. However after removing object in drain pump unit still not draining. Hose seems to be allowing water back in. Will order parts to repair unit; ordrng 1 WPW10348269 (drain pump) and 1 8269144A (hose) and 1 WPW10545278 (hose)
DISHWASHER WHIRLPOOL n/a "Customer reported dishwasher not draining. Found pump to be functioning perfectly. Removed a lot of water from inside tub/draining area. Found garbage disposal seal wasnt removed. Removed seal and tested, unit is now working as intended."
REFRIGERATOR WHIRLPOOL n/a Customer reported ice in freezer. Found evaporator defrost issue present. Will return with parts for repair; ordrng 1 W11087438 (Motor harness) and 1 W10843055 (control board)
DRYER MAYTAG MEDX655DW1 "cc gasket coming out of unit tc reseated gasket sticking out of cabinet. tested, unit checks all ok. job completed."
WASHER MAYTAG n/a cc unit not washing tc invoked diagnostics and found motor error codes in error history. secured all connections to motor and ran through auto test cycles. unit completed all phases of wash. ran through calibrations and codes were cleared. unit now checks all ok. job completed.
RANGE - ELECTRIC WHIRLPOOL n/a cc oven door gasket falling out of top tc remounted gasket securely into liner for customer. door now sealing normally. job completed.
DISHWASHER WHIRLPOOL n/a "Customer said that the soap dispenser does not work, I did test the machine and found the drain hose in the wrong position and soap dispenser not connected, I did adjust the electrical connection and unit checks out fine now. WPW10671905 - W11306302"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer reported panel not responding. Found Not responding. Replaced control and tested. explained panel to customer, how to replace filter, and adjusted legs so doors would close when left open."
OVEN - ELEC WHIRLPOOL n/a "Customer reported handle problem. Found it was loose/out of place. Removed grill and handle. Readjusted and secured into intended position. Tested and handle is no longer moving. Explained control options, and answered defrost questions customer had. Unit is functioning as intended."
DISHWASHER WHIRLPOOL JDTSS244GL0 Removed and replaced tub.
REFRIGERATOR KITCHENAID KBSD606ESS00 Parts ordered already are the parts required returning for repair when parts come in.; schdld next appmnt for 5/16 THU !
REFRIGERATOR KITCHENAID n/a Found that units cabinet sides are slightly bowed causing unit to not fit into cabinet properly. I contacted tradepartner and spoke with Tina sr7724830590 to document issue. Also called techline and spoke to David and he also documented this issue and advised me to tell customer to contact customer service. I checked units operations and all Che ked out okay. 7724849820
REFRIGERATOR KITCHENAID KRFF302EBS00 "Installed control board to unit. Cannot test unit or plug it in because power issue with outlet has not been rectified. Customer insisted to install board and will take full responsibilty if unit fails again because of power issues meaning they will pay for parts and labor voiding their warranty. Advised customer to have problem solved first, customer is refusing Techs advice and will forfeight any warranty on unit should it fail again."
DISHWASHER WHIRLPOOL WDTA50SAHB0 Unit upper rack missing positioner clips. Installed clips to rack. Unit working as designed.
REFRIGERATOR JENN-AIR JFC2089WEM9 Customer reported freezer door not opening. Found inside rails completely stuck with ice. Informed customer turn off refridgerator till door begins to become loose.
WASHER MAYTAG MVWX655DW1 "Customer reported not washing properly. Found unit not shifting. Tested resistance, and power to shifter and found it was good. Removed belt and pulley, found splutch/cam was shredded and damaged. Will return with parts for repair.; ordrng 1 W10721967 (splutch kit) and 1 W10913953 (Actuator)"
REFRIGERATOR KITCHENAID KRFF302EBS00 "Installed new evap fan motor however fan would not turn. Tested for power and got irregular power coming to fan motor. Called techline joel ref- 7724819939 and went through various power checks at fan motor, control board and outlet. Found 157v coming from wall outlet. Customer did say that their house was struck by lightning and the problem with the unit started to happen afterwards. Techline stated that that can cause the irregular power and they needed a control board along with evap fan motor. Techline recommended customer call Power supply company to access the power. Checked 3 other outlets in the house and all the outlets are displaying high irregular power. Customer needs to have power fixed and hv control board and also re-order fan motor in case it was damaged.; ordrng 1 WPW10317076 (control board) and 1 w11024089 (fan motor)"
REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced units dye drier and charged unit with freon. After repair I Checked evaps frost pattern and all. checked out okay.