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for Deerfield Beach, FL
Brian - Deerfield Beach, FL
Magno Tubertine from your company came to my condominium… to fix a problem with my range… He called 15 minutes before the appointment… Said he was on the way… Ann showed up five minutes early… Extremely friendly… Very knowledgeable… Any fix the problem… In about five minutes… Unlike when I called Kitchenaid direct… After 1 1/2 hours… They couldn’t resolve the problem…Great level of customer service… A great representative…Of your organization…
Robert - Deerfield Beach, FL
Great service man fair price great work
Anthony - Deerfield Beach, FL
Must better then expected very knowledgeable service rep and pleasant to talk with.
Nancy - Deerfield Beach, FL
Very professional service
Great service man and fair price for the work
Anthony - Deerfield Beach, FL
Would recommend him
VERY CURTIOUS AND KNOWLEDGABLE
"Christopher - Deerfield Beach, FL
Jim - Deerfield Beach, FL
Great service knowledgeable service man
Denise - Deerfield Beach, FL
Edna - Deerfield Beach, FL
On time and provided excellent service,
Lloyd - Deerfield Beach, FL
Eric - Deerfield Beach, FL
Technician was very knowledgeable and provided clear and concise information concerning the issue at hand.
Rocco - Deerfield Beach, FL
Mayling - Deerfield Beach, FL
No fuss, no muss, no games, informative service
Bryan - Deerfield Beach, FL
Melissa - Deerfield Beach, FL
Beth - Deerfield Beach, FL
The serviceman called several times to alert me to his time of arrival. He was friendly helpful and pleasant. He addressed all my questions.
Marla - Deerfield Beach, FL
My service was professional and fast
Scheduled Repair Service
Keith - Deerfield Beach, FL
Roberta - Deerfield Beach, FL
Magno was great, explained the problem, checked everything and offered the solutions so it would not occur again. Friendly and helpful.
Replace Freezer Gasket
Peter - Deerfield Beach, FL
The gentleman was very knowledgable with what had to be accomplished. Did the repair in a very short time hence a good rate for labor
Margaret - Deerfield Beach, FL
Excellent work. The technicians were vere vere professional and respectable..
fast and courteous service
Marc - Deerfield Beach, FL
Alexis was very knowledgeable and courteous. Highly appreciated.
Sage - Deerfield Beach, FL
Theresa - Deerfield Beach, FL
Service technician was polite,professional and knowledgeable. This was a warranty repair and could not be more pleased with your service.
Gerald - Deerfield Beach, FL
The work was good, but my wife mentioned the technician was not the friendliest.
Douglas - Deerfield Beach, FL
Very responsive and knew the issue right away, very polite and curtious. Wore shoe covers when entering my home. I wish I 100 of him at my job
A total pro
Jackie - Deerfield Beach, FL
Al is an expert in his field and very professional
Kathleen - Deerfield Beach, FL
Great service! Service man was Courteous and very knowledgeable
REFRIGERATOR WHIRLPOOL n/a "Unit's compressor did not start, found compressor wire not in all the way, I did adjust the wire in place and secure it, unit checks out fine now."
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "7724852441 - Called tech line they said to replace the main control and check fan, the evaporator fan it is running, the condenser fan it is running, evaporator cover was replaced by a different tech preview. W11033419B"
DRYER WHIRLPOOL MEDC215EW1 "Dryer it is not starting, it has a problem with the electrical not connected correctly in the back of the machine, I did repair the wire, unit checks out fine now."
DRYER WHIRLPOOL WED8000DW3 "Dryer has a noise at the start point, dryer it is outside in a covered but open to the weather area. Issue is it not covered under warranty. Also advised Customer that unit must be inside in a controlled environment to prevent damage."
ICE MACHINE KITCHENAID KUIS18PNTB1 "Commercial office.Unit has a problem with water valve, also it need to be cleaned and maintained, found also light bulb broken, light bulb it is no longer available. For the ice maker and cleaner + parts + labor + diagnostic fee it will be
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Refrigerator has a defrost problem, ordering parts to solve issue.; saved tckt"
WALL OVEN IKEA IBS650PXS00 "Customer called to report ui working, but temperature selection switch stops working at certain points. Found power coming to unit was correct. Spoke with Chris from techline who advised me to replace UI Board again.; ordrng 1 WP8303093 (UI)"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complain that the refrigerator turned off and melted ice cream, I did test the unit and unit it is back to normal. Also Customer complain on the design of the door, I did adjust legs, unit checks out fine now."
MICROWAVE OTR WHIRLPOOL WMH53520CS7 "removed and replaced, harness, lamp and holder, unit checks out fine now."
ICE MACHINE WHIRLPOOL G15NDXZS2 "Customer just got ice maker from brandsMart and the set up she has at her house it is not design for a machine with out a drain pump,"
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Refrigerator does not cool correctly, I did test the unit and condenser fan does not work, also Customer must pull out the refrigerator for repair, marble floor.; ordrng 1 W11024494 (fan) and 1 W11169503 (control)"
WASHER MAYTAG n/a customer complaint washer banging around checked replaced suspension also advised customer on load size and proper loading washer all ok
RANGE KITCHENAID KSEB900ESS1 "Unit has the setting in Spanish and the unit in Celsius also main control does not have all info, I did turn off electrical and fix whirring in the main clock, then change the settings in the main control."
MICROWAVE OTR WHIRLPOOL WMH53520CS7 "lights still not working, unit will need more parts.WK2OK2AL2; ordrng 1 W11182110 (control) and 1 W10210871 (holder,lamp) and 1 8206232A (lamp 40 watt) and 1 W10913445 (harness)"
DISHWASHER WHIRLPOOL WDF560SAFM2 customer complaint selector not working checked asked customer to show me how she is setting control customer not pushing cycle button to move setting show how to use correctly all ok
DISHWASHER WHIRLPOOL WDT730PAHZ0 customer complaint dishwasher not working needs pumop and control parts ordered; ordrng 1 W11305308 (CNTRL-ELEC) and 1 W11085683 (PUMP&MOTOR)
DISHWASHER KITCHENAID KUDS30IXWHA "Customer first complain that the dishwasher touch pad does not work correctly, I noted that the touch pad even when it is in lock position it start the dishwasher, also Customer said that the dishwasher had water inside of the tub when it was not being used, unit would need new touch pad, control and water valve. 2x call counts"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Wires at the freezer door not connected, I did install the wires in place, unit checks out fine now"
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Removed and replaced the water line and connection and fittings.
DISHWASHER WHIRLPOOL WDF520PADB7 customer complaint not drying and staying wet also long cycles checked unit had customer start cycle befroe arriving ended when i arrived tested heater all ok show and explained cycle time and drying again to customer not happy with design of unit working by design
REFRIGERATOR BI WHIRLPOOL WRB322DMBW00 customer complaint ff section not cooling properly checked unit customer using digital thermo sitting at front of ff section advised that temp will go up and take 45mins to on 1hrs wothout opening doors for temp to go back down 35-36 degrees in ff and 1-0 in frz temp reading fine unit working by design at this time flie#77246692593
REFRIGERATOR JENN-AIR JFC2290VPF4 "Air leak issue, removed and replaced bough rails in the freezer, bough refrigerator gaskets and freezer gasket."
REFRIGERATOR IKEA IBS650PXS00 Returned with UI and main control. After replacing all parts unit is now working as intended. NOTE: UI and Control PSP.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Customer reported filter issue. Assisted customer in replacing filter. Explained to change it in the future, dispensing water to remove air, and turning off filter indication light. Also explained location of diffuser to avoid freezing in fridge, and how to adjust temperature settings. Unit is working as intended."
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Refrigerator has a leak on the fill tube hose at the door dispenser.; ordrng 1 WPW10386778 (tube) and 1 4373559 (fitting) and 1 2300868 (fitting)
RANGE WHIRLPOOL WEE510S0FS1 "Customer does not like the design, when Customer turn from high to medium on the RF burner it takes about 30 seconds for the burner to cycle off. 7724645182 I tested the unit and called tech line, unit it is working as design"
MICROWAVE WHIRLPOOL WMH53520CS7 "CB-Unit still having problems with the bottom light bulb, I did adjust the socket and unit should be fine now. 7724624809"
DRYER KITCHENAID KEYS850LQ0 "Unit has a noise from the drum, I did take the unit apart and found small lint balls but nothing else. Dryer is it not making the noise after I am done/"
REFRIGERATOR FD WHIRLPOOL WRF560SEYM00 "Refrigerator has a defrost problem, I did pull the unit out and replaced main control, noted leak from the fill water line, dripping, advised Customer have a plumber to pair line (very old line joint) no way to tight line, also I did take the unit apart and tested heater, heater is find, also sensor on harness fine, evaporator fan up to speed no need to change, unit checks out fine now."
REFRIGERATOR KITCHENAID KUDF204ESB00 "removed and replaced, ice maker, water valve and housing, unit checks out fine now, it is getting water."
DISHWASHER KITCHENAID KDTE304DPA0 "Unit has a problem with safety float brown wire, it got damage, I did fix the wire, unit checks out fine now. PAID ON 805067"
RANGE KITCHENAID KESS907SSS06 "Unit has all 4 glasses of the oven dirty, Customer spilled beans inside of oven door, I did take the door apart and clean it all out.804376 - paid in this ticket for the dishwasher."
DISHWASHER WHIRLPOOL WDF520PADW7 "Customer not happy with the results from the dishwasher, they said it does not dry, I tested the dishwasher and noted that the drain it is going downwards and it was causing syphoning and because of that unit it is possibly cutting the cycle short, also Customer it is using rinse aid and dishwasher has a plastic tub, tech did adjust the drain under the sink."
MICROWAVE OTR WHIRLPOOL WMH53520CS7 Customer said that the main control was going off on display and as he press any button it would come back on. I did remove and replaced the main control.
OVEN IKEA IBS650PXS00 Customer reported oven not working and latch stuck. Found thermal fuse for panel was bad. Will return for repair.; ordrng 1 WPW10638608 (thermal fuse) and 1 WP9759243 (thermostat) and 1 oven dolly
REFRIGERATOR WHIRLPOOL n/a we dont service this brand
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer has a concern with led light in the freezer, I did look in the freezer and this model only have one light in the freezer, lights are all working and by led system, if one goes out they all go out."
REFRIGERATOR WHIRLPOOL WRT311FZDW01 customer complaint unit bin holder broken replaced all ok
DISHWASHER WHIRLPOOL WDF775SAYM3 "Dishwasher was dead, found not electricity coming to the outlet under the sink, I did check breakers they are not popped, I did ran unit with an extension cord and unit it is working fine."
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 customer complaint unit cabinet damaged checked unit called tech and partner team unit non repairable file#7724471009