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for Decatur, GA
Kat - Decatur, GA
Wonderful service. Tech was knowledgeable and pleasant to work with. I would highly recommend
Angus - Decatur, GA
Awesome & dependable service.
Brian - Decatur, GA
Even though we had to wait for a part to fix our dishwasher, the service was prompt, courteous, and professional. A job well done!
Great customer service
Psyche - Decatur, GA
Derek is extremely professional during our interactions. He has also been upfront with the repair and does not make excuses for the repair not being completed due to manufacturer defects. He even came to assist other technicians at my house twice due to ongoing issues with my appliance. I appreciate his professionalism and willingness to get the job done.
Psyche - Decatur, GA
Clinton has come to my house to look at my refrigerator several times. He is very professional and lets me know the progress of the job. I appreciate his persistence in working on my refrigerator and being flexible as a technician.
Laura - Decatur, GA
Great service, timely
Ann - Decatur, GA
Gwendolyn - Decatur, GA
Marsha - Decatur, GA
My Refridgerator is still freezing food nothing change still not making ice like it should
Pamela - Decatur, GA
Harold - Decatur, GA
Ok I quest
Marsha - Decatur, GA
Act like you enjoy your job .Had no hospitality
Edward - Decatur, GA
Pamela - Decatur, GA
Excellent Experience ...
Steven - Decatur, GA
Watching Bryan Thomas of Flamingo Appliance fix my Whirlpool microwave, was like watching a surgeon. He had great personality and easy to talk to also.
Courteous service and expertise
Lynne - Decatur, GA
Ruben - Decatur, GA
Although the repair was rescheduled due to the right part not being available, once the technician made the necessary repairs, I was completely satisfied.
Tajie - Decatur, GA
Mercy - Decatur, GA
He did a good job diagnosing the problem. Was not able to repair it this time unfortunately but we were satisfied by his efforts on our behalf and the careful time spent diagnosing the problem.
Philip - Decatur, GA
prompt and professional
Lyn - Decatur, GA
My technical was able to discuss why the repair would work and why this particular issue should not reoccur.
Robert - Decatur, GA
Herbert - Decatur, GA
Clinton was great!
Kristi - Decatur, GA
Clinton was great! After having two negative experiences with Noah, we requested a different technician.
Razludin - Decatur, GA
Excellent service, very polite and explained us all the trouble shooting points
The service was very good
Mary - Decatur, GA
Very good customer service and the repairman very courteous. Once he returned with the part, the washing machine was repaired in less than 45 mins.
Lin - Decatur, GA
Very very satisfied with the service!
Sagar - Decatur, GA
REFRIGERATOR SBS WHIRLPOOL WRS315SDHZ02 "NO TO Q1 Q2 CHECK COMPLAINT OF ICE BIN COVER IS BROKEN,ORDERINF A REPLACEMENT BIN COVER,UNIT CHECK OK FCC,DIDNOT SIGN DUE TO COVID-19 PROTOCOL; ordrng 1 DSW11351746 (DOOR-ICE)"
RANGE WHIRLPOOL WFE550S0HZ1 "No to q1`q2 check oven not hot enough,test oven temp found it to be 10deg off,calibrate temp and also show cudtomer how to change it,unit chekok FCC,did not sign due to covid-19 protocol."
WASHER MAYTAG MVWB835DW4 "No to q1 q2 check washer founf broken lid.replace washer lid test unit check ok FCC,did notsign due to covid-19 protocol."
WASHER WHIRLPOOL WTW6120HW0 "No to q1 q2 check complaint that the washer is making a squeeking noise,check found faulty gearcase,ordering gearcase did not sign due to covid-19 protocol.; ordrng 1 W11423758 (GEARCASE)"
DRYER WHIRLPOOL WED560LHW0 "No to q1 q2 chedk one dryer showing a code enter diagnostic, f1e1found wire off of the element,tup wire on element test unit check ok FCC did not sign dsue to covid-19"
MICROWAVE JENN-AIR JMW2430DS00 "No to q1 q2 check one wall oven has no display,check voltage to control panel it has 13.99dcv,ordering touch control,did not sign due to covid-19.; ordrng 1 W10887855 (panl-cntrl)"
WASHER WHIRLPOOL WFW6620HW0 "No to q1 q2 check washer shaking and walking,replace the shocks,test unit check ok FCC did not sign due to covid -19 protocol."
RANGE WHIRLPOOL WFC315S0JB0 "No to q1 q2 check one oven door handle damaged,replace door handle unit check ok FCC,did not sign due to covid-19 protocol."
MICROWAVE WHIRLPOOL KMCS1016GSS1 "No to q1 q2 check one microwave not working and has burning smell,check found wave guide cover burning and sparking,remove cover adn test unit is working and heating customer to call customer service at 1- 800- 422-1230"
FREEZER WHIRLPOOL KBSD612ESS01 "No to q1 q2 check one refrigeratopr light bliking found faulty freezer and recrigerator module,replace one lignt in the freezer and refrigerator unit check oo FCC did not sign due to covid-19 protocol."
N/A N/A LA8800XTN0 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the unit isnt spinning the customer needs new motor and belt.; ordrng 1 285753A (COUPLING) and 1 WP3352287 (MOTOR-DRVE)
N/A N/A MEDB850WB0 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the unit isnt heating. Installed heating element. Unit is working properly.
DISHWASHER JENN-AIR JDTSS244GP0 "No to q1 q2 check dishwasher upper rack are broken,need both upper racks to solve issue,Jenn-Air to send part to customer did not sign due to covid-19.,S-Code S22916 to cover parts & labor only ."
DISHWASHER WHIRLPOOL WDT750SAHZ0 "No to q1 q2 back to try to see where unit is leaking,unit did not leak the 2-times when i came and check it,customer had unit running it did leak at the corners,raised unit at the front as high as it will go,check sprsy arm it's not clog or any cracks found the gasket is good,customer to run unit to see if that solve the leaking.Did not sign due to covid-19"
REFRIGERATOR JENN-AIR JFC2290REM00 "No to q1 q2 check complain that the freezer has ice on tracks,found faulty slides replace test unit check ok FCC,did not sign due to covid-19"
REFRIGERATOR WHIRLPOOL WRX735SDHB02 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that unit isnt cooling installed compressor unit held charge. Unit is working properly.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "No to q1 q2 recheck dishwashe leaking,had customer to turn on the dishwasherit complete the cycle and did not leak unable to see where it is leaking from,check ok at this time no leak."
DRYER WHIRLPOOL MEDX655DW1 "No tyo q1 q2 check dryer not drying found open cutoff-tml,replace test unit check ok FCC,did not sign due to covid-19 protocol,; used 1 279816 (CUTOFF-TML ) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "No to q1 q2 check one refrigerator not cooling,found unit low on freeon,replace the compressor evap coil and drier,charge with 4.50oz freon CFF did not sign sue to covid-19.Autho#WTH2HTGNL2.; used 1 WPW10143759 (DRIER ASSY-SERVICE) from stock"
DRYER WHIRLPOOL WED5000DW2 "No to q1 q2 check one dryer not working,found unit has a bad outlet customer has to replace the outlet,dryer is works when u play with the cord unit check ok FCC,did not sign due to covid-19 protocol."
REFRIGERATOR JENN-AIR JFC2290REM02 "No to q1 q2 check found broken door and mullion,replace the left lh door,mullion and screw,unit check ok FCC did not sign due to covid-19 protocol."
WASHER WHIRLPOOL WTW4850HW1 "No to q1q2 check one washer only letting in cold water,enter diagnostic found no code in the control,calibrate control tesn on hot water valve hummed but no ater ernered unit,remove hor water hose turn on shut off valve and not water came out,advice customer to call her leasing office to correct the issue,FCC cic not sign due to covid-19 protocol."
DISHWASHER KITCHENAID KDTM404KPS0 "No to q1 q2,check one dishwasher making a loud noise,run a quick wash cycle to check for the noise,ordering the pump&motor to correct the noise,did not sign due to covid-19 protocol.; ordrng 1 W11416362 (PUMP&MOTOR)"
VENT HOOD KITCHENAID KXD4636YSS5 "No to q1 q2,per tech lineto replace the motor assembly which include the switches,retuning parts and ordering the motor,; ordrng 1 W11187731 (MOTOR)"
DISHWASHER KITCHENAID GU2400XTPS7 "No to q1 q2,check one dishwasher has a burning smell,check found that the control board burned up,need new control board fuse ,the drain motor and control panel,pre safty team not order any parts customer to call WLP,did not sign due to covid-19 protocol."
DISHWASHER WHIRLPOOL WDT750SAHZ0 "o to q1 q2,check one dishwasher for a water leak,had customer to start the unit unpon arrival found unit running,let unit complete the cycle it did not leak at this time,unit check ok did not sign due to covid-19 protocol."
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "No to q1 q2,replace the difuser to correct the freezing of food in refrigerator compartment,unit check ok FCC did not sign due to covid-19 protocol."
REFRIGERATOR MAYTAG MZD2766GES "No to q1 q2,check one refrigerator dispenser dripping water,found faulty water valve test the drip has stoped unit check ok FCC,did not sign sue to covid-19 protocol"
DISHWASHER WHIRLPOOL MDB8959SKW0 "No to q1q2,check dishwasher not draining found that the cutter on the drain motor came off,remove metal pieces of the blade from out off the drain and sump,replace new motor run dw unit check ok FCC,did not sign due to covid-19 protocol."
REFRIGERATOR WHIRLPOOL WRS315SNHM03 "no to q1 q2,check one refrigerator stoll not cooling,after it was repaired,found compressor out on overload unit low side in a 20psi in vacuum and high side at 0psi,add pressure of 70psi low and high chek all joints found no leak no dye or oil in the evap pan or drain pan,call tech line unit is put in for review for replacement,did not sign due to covid-19 protocol. sr#7729097213"
RANGE JENN-AIR JGRP548HL00 "No to q1 q2,check one 48' range lights around the knob flashing yellow,entro diagnostic found a f3/e1 for left oven sensor,replace the sensor test oven at 350deg unit check ok FCC,did not sign due to covid-19 protocol."
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Installed new control board and thermistor as instructed by Tech Line. Instructed customer to call me if problem persists. Q1:N Q2:N No signature due to Covid 19 Protocols.
DISHWASHER WHIRLPOOL MDB8959SKW0 "No to q1q2,check one dishwasher showing a f9/e1 code,found faulty drain motor ordering the motor,; ordrng 1 W11412663 (PUMP-DRAIN)"
REFRIGERATOR KITCHENAID KBRA22KLSS01 "no to q1qw2,check one refrigerator makes a noise,lissen to the recording that customer made,it' comming from the damper control,ordering the control.; ordrng 1 WP67003410 (damper gea )"
WASHER WHIRLPOOL WFW6620HW0 "no to q1q2,check complaint tha the washer is knocking and vibrating,enter diagnostic found a f0/e2,clare code run a cycle to check the noise,found faulty shocks squeeking and spin and noisey,ordering parts did not aign due to covid-19 protocol,also the to call for a two autho; ordrng 4 W11316766 (SHOCK-ABSR)s and 1 2-man (2-man)"
REFRIGERATOR KITCHENAID KRFC604FSS02 "no to q1q2,check one refrigerator not cooling,found only the cavity lights are on none of the fans or compressor is running,ordering the control board.; ordrng 1 W11450890 (CONTROL, ELECTRONIC )"
RANGE JENN-AIR JGRP548HL00 "No to q1q2,check one 48' range mnot working,enter diagnostic founf af3/e1 for the left oven sensor,ordering the sensor.; ordrng 1 W10859573 (sensor)"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complained that the fridge continued to chime and show the door was open even when they were all closed. She also mentioned the lights were not coming on and pantry drawer interface was not coming on. She said the pantry drawer interface was covered in water at one point when the fridge stopped cooling. Replaced the harness to the UI and tested, lights and door chime still on and UI still not functional. Checked behind the freezer door and found food preventing the freezer door from closing all the way. Removed and closed door, all lights now functioning and the door chime light had gone away. Still no UI, needs pantry door UI. Q1: N Q2: N No signature due to Covid 19 Protocols.; ordrng 1 WPW10769076 (cntrl-elec) and 1 W11223833 (hing-bushing)"
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Customer answered no to q1q2,check one RC not cooling or making ice,check found rc coil iced up,defrost ice and replace control and evap cover to correct the problem unit check okFCC,did not sign due to covid-19 protocol."
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer answered no to q1q2,unit is just cooling in the freezer and will not cool the refrigerator,seal systeem was replace and 3way valve,replace the control run test 40 it started a frost parttern check ok.did nt sign due to covid-19 protocol."