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for Decatur, GA
Friendly and Professional
Judith - Decatur, GA
Very satisfied with the service I received from Clinton on my brand new dishwasher. He replaced the dented door and discovered the control panel was bad and ordered a replacement immediately. He returned on my schedule and completed the repair.
"Css - Decatur, GA
Paula - Decatur, GA
Polite, timely, great service.
Karen - Decatur, GA
Very pleasant and professional technician
Leslie - Decatur, GA
The technician was professional and on time. The only problem was that it took 4 appointments to correct the problem.
Competent and pleasant service
Arthur - Decatur, GA
We couldn’t ask for more. Arrived on time, diagnosed problem and referred us to gas company.
Michael - Decatur, GA
Dryer had a serious problem that needed three visits from Rhys. Machine should have been replaced.
great service in repairing our microwave
Sharon and Les - Decatur, GA
Edward - Decatur, GA
Flamingo is great, but...
Jennifer - Decatur, GA
My KitchenAid fridge has has about 8 repairs in 3 years. Clinton has been the tech for the last several. He calls the manufacturer each time to see if there is a new fix for this piece of junk. He is consistently professional and helpful. I just wish the fridge wasn't such a lemon.
Frances - Decatur, GA
Fritz - Decatur, GA
Horrible that my kitchenaid washer pump failed after 2 years but they made me whole and Rhys did a great job repairing it
Fritz - Decatur, GA
Rhys did an excellent job fixing our appliance
Joseph - Decatur, GA
Clinton went above and beyond. I was very happy with the job.
Joseph - Decatur, GA
The service tech’s went above and beyond. I was very happy with the results.
Toni - Decatur, GA
Andrea - Decatur, GA
Wonderful energetic person, very knowledgeable and polite. A wonderful conversationalist and smart and innovative. She is an awesome representation of Flamingo.
Karin - Decatur, GA
The tech was so professional and prompt! Would definitely recommend
Laura - Decatur, GA
The rep was great! Very professional. Unfortunately, the thing he attempted to correct appears uncorrectable. I’m contacting Whirlpool or Lowes to request a new dishwasher, as I’ve only had this one a week.
Yinzi - Decatur, GA
Good job. On time. Efficient.
Dave - Decatur, GA
Gave good advice
David - Decatur, GA
It turned out there was not a physical problem with our dishwasher, but we may have loaded it improperly. He gave us good advice on this point.
Rich - Decatur, GA
Paul - Decatur, GA
The technician was able to locate and fix problem without delays!
Sandralee - Decatur, GA
Laura - Decatur, GA
The service pertain was on time, efficient and the repair was done very quickly. Very happy.
Sandra - Decatur, GA
Very nice person and friendly.
I was thoroughly pleased with your service. This was my third time using your company.
Natalie - Decatur, GA
I was completely pleased, from my initial contact with the lady in your call center who scheduled me promptly, to your very capable technician, who identified the problem and made the repair, while explaining what was wrong and how much it would cost. I recommend your company completely and thank you for everyone’s excellent service.
DISHWASHER KITCHENAID KDTM354DSS5 "Checked one dishwasher. customer complain of unit not cleaning or dryinng. Ran diagnostic and found 7-1 code for heater out of circuit, Reconnected heater. advised customer to use rinse aid. also found door not latching properly and adjusted that. ran test and unit checked okay. fcc; used 1 W10839245 (WET AGENT) from stock"
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Check one refrigerator icemaker not making ice found fill line bloce with ice,replace water valve cycle and test icemaker it chech ok."
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Replaced water valve. Unit now ready for use.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Check one refrigerator cooling goes on and off and food is spoiling,check freeger temp it's at 3*F and f/c is 38*f,customer state that unit is off a lont time and then start cooling again,; ordrng 1 W11174836 (CNTRL-ELEC) and 1 W10841140 (adhesive)"
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Check one refrigerator f/c not cooling found the evap coil ice over,ordering thermister and cover,; ordrng 1 WPW10277799 (HARNS-WIRE) and 1 WPW10501260 (COVER-EVAP)"
DISHWASHER WHIRLPOOL KDTE334GPS0 "Check one diswasher ui not lighting up,found faulty control and ui,replace test unit check ok.; used 1 W10839245 (WET AGENT) from stock"
DISHWASHER WHIRLPOOL WDF330PAHB2 "Ran diagnostic cycle on unit , found f71 code. Complete diagnostic to turn the heater back on. Customer complained water not draining out of bottom of the tub. Drain hose was not hooked up properly, allowing water to flow back into th tub. Reinstalled properly. fcc"
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Checked ice maker, found ice maker harness not secure in connector. unit not receiving power. reinstalled connector. test & unit checked okay. fcc"
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "found ice maker not working, found inlet valve frozen. ordering new water valve.; ordrng 1 WPW10279909 (valve)"
DRYER WHIRLPOOL WED6620HW0 "Checked newly installed dryer door, customer still complaining about a wobble. pulled door apart and checked installaton, checked okay. no trouble found with door. hinge is not broken or out of allignment. unit checked okay."
DRYER WHIRLPOOL WED5000DW2 Complaint of not working. Found unit not getting power from outllet. Advised customer to have electrician correct power issue.
RANGE-GAS WHIRLPOOL WFG320M0BS0 Replaced control and tested. Unit now working as it should. Collect balance
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Complaint of not making ice. Found water fill tube frozen over. Steamed fill tube. Icemaker now working. Unit will need water valve.; ordrng 1 WPW10279909 (valve-inlt)
REFRIGERATOR KITCHENAID KRFF302EBL01 Checked one refrigerator not cooling. Found ice build up on evap cover. ordering control and thermistor.; ordrng 1 WPW10317076 (control board) and 1 W10911102 (evap heater harness)
REFRIGERATOR KITCHENAID KRFC704FSS00 Complaint of fresh food section not as cold as it should be. Found fresh food evaporator frozen over at the bottom. Evaporator cover and control covered by s code S27311 ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CNTRL-ELEC)
DISHWASHER MAYTAG MDB4949SDM0 Replaced pump and motor. Checked for leaks and proper operation. Unit is working as it should no leaks deteted
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 installed control board and reinstalled ice maker conecction unit tested working fine
DISHWASHER KITCHENAID KDTE234GPS0 "replaced the failed washer motor and clear the F7 E1 message unit checked OK, used 1 w11085683 from stock"
REFRIGERATOR KITCHENAID KBSD608ESS01 "Found leak at dispenser water line to valve, checked line. line was not pushed and kocked into place properly. removed and reinstalled water line. unit check okay. fcc"
DISHWASHER KITCHENAID KDTE334GPS0 "checked one dish washer, found dishwasher filled with water. tried to force drain, drain motor would just hum. removed water from tub and found debris in the motor. removed all debris. checked and unit test okay. fcc"
REFRIGERATOR SBS WHIRLPOOL WRS325FNAM01 "Replaced freezer light,deli drawer, 2 door shelves, and deli drawer glass. Unit now ready for use."
DISHWASHER WHIRLPOOL WDF130PAHS0 Found dispenser door not closing properly. Actuator and latch broken. Replaced. Tested and unit checked okay. fcc
DRYER WHIRLPOOL WED4850HW0 "Complaint of not heating. Exhaust temp of unit on timed dry high heat is 162 degrees. Air flow to the outside is good, drum rotation is good. Unit is working as it should."
RANGE-GAS WHIRLPOOL WFG320M0BS0 Complaint of oven not working and error F2. Found control not sending power to ignitor. Control covered by s code.
WASHER MAYTAG MVWX655DW1 SECURED INTERNAL DRAIN HOSE AND PULLEY COVER UNIT TESTED WORKING FINE
DISHWASHER MAYTAG MDB4949SDM0 F6E4 F6E1 Complaint of loud noise when in use. Found pump and motor making unusual noise. Cleaned drain catch and tested. Unit still making unusual noise.; ordrng 1 WPW10591570 (PUMP&MOTOR)
DISHWASHER WHIRLPOOL WDT720PADW2 Check one dishwasher not drying found faulty control replace test unit check ok.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 NO MAKING ICE AND POWER PROBLEMS; ordrng 1 4317943 (ICE MAKER) and 1 W11035836 (CONTROL)
REFRIGERATOR WHIRLPOOL JFC2089BEM01 Replaced filter head and checked for proper operation and leaks. Unit is working as it should and no leaks detected.
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ08 "Check one mollion not working,found it not push down which cause it not to close properly,remove and reinstall test unit check ok,"
ICE MAKER KITCHENAID KUIX305ESS1 "Check one under the counter icemaker not making ice,founs 122.5v to water valve no water goung into unit ordering a water valve,; ordrng 1 W10897719 (VALVE)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Check one refrigerator fc has ice on liner,found freezer door not closing properly,heat gasket to allow gasket to seal properly unit check ok FCC."
DISHWASHER WHIRLPOOL KDTE334GPS0 "Check one dishwasher panel dented,ordering panel.; ordrng 1 W11165143 (PANEL) and 1 W10909682 (NAMEPLATE)"
DISHWASHER WHIRLPOOL WDT720PADW2 "checked dishwasher, and checked control board and found no power to the heater and ordering control board.; ordrng 1 W10854231 (CNTRL-ELEC ch)"
RANGE KITCHENAID KSGG700ESS1 "Check one gas range tripping the braker on broil,found the range and thr venthood is on the same groubg fault braker,advice customer that it will not work on groung fault braker and esch appliances need to be on it's own braker unit check ok FCC."
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Check one refrigerator not cooling,check fc temp it's 8*f found damper not set correctly set damper betwee normal and cold rc temp is dropted from 44*f to 38*f unit check ok FCC,"
DRYER AMANA NED4700YQ0 "check one dryer and found the thermal fuse and thermal cutoff open test element shorting to ground replace one element .one thermal fuse and one cutoff test vent still need cleaning show customer dryer now heat and air flow with /without vent connect; used 1 279816 (CUTOFF-TML), 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE (91 C)) from stock"
OVEN WHIRLPOOL WOS51EC0AS02 "CHECK ONE OVEN SHUT OFF AFTER USING IT,FOUND FAULTY THERMAL FUSE,REPLACE FUSE TEST AND CHECK TEMP UNIT CHECK OK."
WASHER MAYTAG MVWC565FW1 Complaint of shaking. Found unit not level. Adjusted legs to stabalize unit.
OVEN KITCHENAID KOSE507ESS00 Complaint of fuse out and door locked after self clean. Found thermal fuse open. Customer will call in to reschedule.; ordrng 1 WPW10545255 (FUSE-THRML)