Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Dallas, GA
Shannon - Dallas, GA
Todd - Dallas, GA
Natasha - Dallas, GA
Though we were unhappy with the long time and number of attempts to troubleshoot/fix our issue, it was great having a technician with the right attitude and personality. This certainly made dealing with the issue a lot more tolerable. Thank you for your help Elijah!
Cynthia - Dallas, GA
Great prompt service.
Stacy - Dallas, GA
Had my dishwasher repaired repairman was very through.
Jerry - Dallas, GA
Denise - Dallas, GA
Mary - Dallas, GA
Elijah was very courteous, timely, and professional.
Great Service and good communication
Mark - Dallas, GA
Thomas LaFauci - Dallas, GA
We've had your team come to our house twice concerning our dish washer. On the last visit the reps did a great job explaining to my wife what we can do about our challenges with the dishwasher. They went above and beyond.
Great Professional Service
Joel - Dallas, GA
The service technician was on time, clean, professional.
Jeffrey - Dallas, GA
Gentleman kept in contact to make me aware of the service appointment. Was on time and completed the service to my satisfaction.
Leanne - Dallas, GA
Well the tech came in and he just rubbed me the wrong way with his aggressive cocky attitude. And I get you work with appliances but he was on the phone with someone else almost the whole time and he smelled awful. He had no care about my stuff just picking them up and slinging them around. Jumping up on and over them. Like I paid for this let me be the one to scratch dent or break it please. Not that I want to. Over all nothing was done about my dryer. Sumrugged it off to being a clogged hose line and left. Called another maintenance person for a second opinion.
Mark - Dallas, GA
Prompt, professional and very knowledgeable about his job
Sam - Dallas, GA
Great service, very professional
Joshua - Dallas, GA
This was a warranty fix but the guy was great, fixed it on the second go round. Working fine now. The problem is a 400 dollar microwave needed to be fixed within one year. That's on whirlpool whom I'm dissatisfied with
C - Dallas, GA
Waiting on 4th appointment to “fix” my washer. Still not fixed. Randomly schedules apply. Receive automated call of appointments in the middle of the night hours before appointment day. Unhelpful customer service. Unqualified service techs.
Jeff - Dallas, GA
Really good service. Professional & quick. Thank You
Paragi - Dallas, GA
The first day he came to our house, Elijah refused to believe that we were having an issue with our appliances. He was bent on proving that we were lying to him and his attitude was very demeaning. When he inspected our oven, he kept saying that he doesn’t see anything wrong, but soon started to smell a horrible burning plastic smell. When we explained to him that the dishwasher was leaking and not cleaning properly, he suggested using dishwashing liquid and vinegar. He took the liberty to put those liquids in the dishwasher with the cleaning cycle, and a few hours later our floor was covered in water and soap. He never fixed the leaking dishwasher. A week later he returned to our home saying he needs to inspect the dishwasher but again did nothing. He said he can’t inspect the oven again as he doesn’t have the necessary tools. A few days later he returned again and still didn’t do anything about the dishwasher. He inspected the oven and said there’s nothing wrong with it even though he said there’s something wrong during the first visit. There was smoke coming from the oven accomplices by the plastic burning smell, but he said I don’t see or smell anything. He started to argue with us and even told my mother that “it’s none of your business”. His behavior was very rude, sexist and uncalled for. We have had many technicians come to our house but we have never experienced such demeaning behavior. Worst experience ever and we would appreciate it if you would take action.
Michael - Dallas, GA
Excellent and professional service
Laura - Dallas, GA
The technician was competent and extremely nice
Kenneth - Dallas, GA
The repairman was on time and completed the work quickly. I am very satisfied with the work.
Denise - Dallas, GA
Betsy - Dallas, GA
The technician was friendly and helpful. The only negative is the length of time it took to get oven repaired after my first call to Whirlpool. First technician was also nice but had to order parts and that took a week. That is the reason I gave 4 rather than 5 stars.
Gladys - Dallas, GA
Elijah was very kind, thoughtful and helpful. Very thorough and knowledgeable. We thank him very much!
Did not fix the problem
Diane - Dallas, GA
Although the team member was very polite and worked to fix the problem it has not changed, Still experiencing the shaking of the machine.
Stacy - Dallas, GA
The service man was awesome. Made sure appliances worked properly.
Neil - Dallas, GA
Very quick and efficient. Pleasant attitude. Explained everything. Did a great job!
OVEN WHIRLPOOL WOD51EC0AS04 part installed unit working okay tested and passed.
WASHER MAYTAG MVWC565FW1 "checked and confirm unit as bad capacitor,that is why is not working replaced from stock unit okay tested and passed.; used 1 WPW10350564 (CAPACITOR) from stock"
WASHER WHIRLPOOL WTW5000DW1 take out contrl bd and found there was a loose wire that is why the unit smell but unit okay now tested and passed
WASHER WHIRLPOOL MVWB835DW1 "checked and confirm unit is having bad door latch and contrl bd,chARGE CX FOR SF AND PARTS AND LABOUR BUT CX DECLINE AFTER RUNNING THE AND WANT REFUND BUT WILLING TO PAY FOR SF.CX PAYED BY CARD"
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 checked and confirm bad start devise replace part and unit working okay
DRYER MAYTAG MED6000XG1 "7724851161 techline , 7724830928 safety checked and confirm unit is burnt found the harnes is melted and the control bd with motor all burnt call whirlpool and techline and also speak with safety department and the concluded they will get back to cx for further actions MK8W000WL1"
OVEN WHIRLPOOL WOD51EC0AS04 UNIT AS BAD SENSOR NEED REPLACEMENT.; ordrng 2 W10859573 (sensor)s
COOKTOP WHIRLPOOL WCG51US0DS00 checked and confir m unit is not having any problem from the appliance problem is in the connections with gas line and regulator advise cx to contact gas company.
DISHWASHER MAYTAG MDB4949SDH1 replaced melted upper sray arm and manifold. ted ted ok
WASHER WHIRLPOOL WTW5000DW1 CHECKED AND CONFIRM SMELL IS COMING FROM THE CTRL BD AND BAD GEARCASE.; ordrng 1 W11116590 (CNTRL) and 1 W11035751 (GEARCASE) and 1 W10876600 (PUMP)
WASHER MAYTAG MVWB765FW3 checked and confirm unit as bad graecaes and suspension spring s ordring part.; ordrng 1 W11134159 (gearcase) and 1 W11260238 (rotor) and 1 W11130359 (suspensions)
OVEN KITCHENAID KSGG700EBS1 part installed unit working okay tested and passed
MICROWAVE WHIRLPOOL WMH1163XVS-3 checked and confirm bad handle give estimate for sf labour and part cx payed by card
REFRIGERATOR WHIRLPOOL WRF993FIFM00 checked and confirm unit is freeze up on the fresh food compactment and making noise found bad thermistor defrost ice and replace thermistor.ALSO get xtra labour WK5ZT00NL2
OTR MICROWAVE WHIRLPOOL WMH31017HS0 "WK4BZ00NL2 ,checked and confirm unit lamp stock at the holder that is why is not working."
COOKTOP WHIRLPOOL WCG97US0HS00 checked and confirm the mains wire link to the spark module is the reason for breaker trip off wire corrected AND UNIT WORKING OKAY TESTED AND PASSED.
OVEN KITCHENAID KSGG700EBS1 checked and confirm unit is having issues with the broil and spark modules.; ordrng 1 W10861656 (valve) and 1 WPW10333842 (igniter broil) and 1 W11034208 (cntrl) and 1 W10860916 (module) and 1 WPW10475149 (module)
WASHER MAYTAG MVWB835DW1 "checked and confirm the clutch is shift that is why is not working great ,cluth repair and unit working okay."
WASHER MAYTAG MVWC565FW1 part installed unit working oka tested and passed.
OTR MICROWAVE WHIRLPOOL WMH32519HV1 part installed unit working okay tested and passed
OVEN KITCHENAID KSGG700EBS1 "checked and confirm bad sensor part installed unit working okay tested and passed; used 1 12001656 (SENSOR,OVN) from stock"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "checked and confirm door hinges is bend and hook at the tub each time trying to open ,and also unit is not attached to anything cause the position is made granite,"
RANGE MAYTAG MER6600FZ2 checked and confirm the trim door is pulling out is not properly sealed.used addensive to seal it down and unit okay for now.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 checked and confirm unit is having blocked drainage clear drainer and unit working okay tested and passed.
DISHWASHER WHIRLPOOL WDF330PAHS1 part installed unit working okay tested and passed
WASHER MAYTAG MVWB835DW1 "checked and coinfirm the unit is having bad gearcase and leaking oil,charge cx for labour and sf and cx payed by card.; ordrng 1 W10811956 (gearcase)"
REFRIGERATOR KITCHENAID KRFC704FBS00 "checked and confirm the water fill tube to icemaker is broken that is why is not making ice ,water tube repaired and tested working okay as at time of visit."
DISHWASHER WHIRLPOOL WDF330PAHS1 checked and confirm upper arms not spraying due to weak pressure ordring parts.; ordrng 1 W11025157 (wash pump) and 1 W10671930 (tube) and 1 WPW10340683 (manifold) and 2 WPW10503548 (retainer)s
REFRIGERATOR AMANA AFI2539ERM00 part installed unit working okay tseted and passed.
DRYER WHIRLPOOL WED7000DW2 part installed unit working okay tested and passed.
WASHER WHIRLPOOL WTW8500DR2 checked and confirm the unit not working because the rotor is stock to the water reciever and melted that is why unit not working after repair and seperate both part unit start working okay tested and passed.
DISHWASHER KITCHENAID KDTE204GPS0 part installed unit working okay tested and passed.
WASHER WHIRLPOOL WTW4955HW1 part installed unit working okay tested and passed
REFRIGERATOR AMANA AFI2539ERM00 checked and confirm bulb is bad and the switch not working also gasket is bad ordring part.; ordrng 1 WPW10134764 (socket) and 1 W11043014 (bulb) and 1 WPW10714545 (gasket)
DRYER WHIRLPOOL WED7000DW2 checked and confirm the unit is runing and stop in interval unit need motor and order part.; ordrng 1 W11126815 (ctrl bd) and 1 279827 (moto) and 1 WP691366 (idle pulley)
DISHWASHER WHIRLPOOL WDF130PAHS0 part installed unit working okay tested and passed
WASHER WHIRLPOOL WTW4955HW1 part installed but discover unit needs additional parts; ordrng 1 W10680215 (washplate)
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 part installed unit working okay tested and passed
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 part installed unit working okay tested and passed
DRYER MAYTAG MEDB765FW0 checked and confirm unit working okay but cx dont know that she needs to hold down botton tyo make it comes up