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Local Reviews
for Cutler Bay, FL
Powered by Fluid LOCALGreat Service
Beatriz - Cutler Bay, FL
Jessica is extremely knowledgeable about the appliances and how the company works. She has been to my house on numerous occasions and has been very patient and helpful. Really one of the best services I have received. She is a great asset to the company.
Freezer Door Replacement
William - Cutler Bay, FL
Seervice Rep did a quick professional job.
outstanding service!
Lia - Cutler Bay, FL
above and beyond expectations
Outstanding service
Louis - Cutler Bay, FL
Hector did a great job - very competent
Outstanding service
Louis - Cutler Bay, FL
Hector Izquierdo was very cordial and knowledgeable - did a great job
Superior service, dedicated and efficient
Maria - Cutler Bay, FL
Marcelo service and attentiveness to detail made such an impact of what customer service really means to us the customer. I will recommend him to anyone with blind eyes.
Great service /
Maria - Cutler Bay, FL
Great Service
Great
Debbie - Cutler Bay, FL
Clearly Competent . She was very polite went right to work diagnose the problem And fixed it.
Jessica was the best I’ve ever had. Such professionalism and top notch customer service. She must be valued.
Noris - Cutler Bay, FL
Jessica was the best I’ve ever had. Such professionalism and top notch customer service. She must be valued.
Super service.
Donald - Cutler Bay, FL
Jessica is excellent.
Awosome
Kenia - Cutler Bay, FL
awesome
Luis
Luis - Cutler Bay, FL
Awesome and knowledgeable techs
Great Service.
Mayte - Cutler Bay, FL
The technician was very helpful and friendly.
Outstanding Service
Dan - Cutler Bay, FL
We could not be happier with the level of service. The communication and professionalism is of the highest grade. We wish the manufacturer was as customer friendly and as professional!
Excellent service
Dorothy - Cutler Bay, FL
We had a great experience ! Awesome customer service
Wb
Walter - Cutler Bay, FL
Great Service!
Great service
Dan - Cutler Bay, FL
Very good technician
Do not expect timely fix...
Brian - Cutler Bay, FL
They cancelled an appointment I had and pushed it out as they had received the part and couldn’t get to the technician. Makes no sense why I had to wait several additional days when they had revived the part, had the part but due to their own process ‘couldn’t get it to the technician in time.’
George Rings
George - Cutler Bay, FL
Mr
Nicholas - Cutler Bay, FL
Great service again.
Alejandro - Cutler Bay, FL
Good experience
Maria - Cutler Bay, FL
Great customer service.
Jose - Cutler Bay, FL
The gentleman that provided the service was very courteous, knowledgeable, and prompt his name is Liandy Salinas.
Great service
Annamarie - Cutler Bay, FL
She knows her stuff
great service
Armando - Cutler Bay, FL
Great service
Marjorie - Cutler Bay, FL
Excellent technician service
Ana
Ana - Cutler Bay, FL
great service
Manuel - Cutler Bay, FL
exellent
Dorothy
Dorothy - Cutler Bay, FL
Excellent Service! Very professional!
Recent repair
Adriana - Cutler Bay, FL
Tech arrived on time and helped me understand the functions of my appliances.
Great service
Adri - Cutler Bay, FL
Chris was extremely friendly and professional. He helped me with any questions I had regarding my appliances.
It’s Fixed
Melissa - Cutler Bay, FL
Very happy with the work done on my fridge. Nice and cool again! Fresh food
Knowledgeable service rep
Susan - Cutler Bay, FL
On time. Repaired quickly.
Stephen - Cutler Bay, FL
The technicians came out they were very caring about my appliances and furniture around it they did the repair quickly and efficiently I was very happy with the service they were on time and very friendly
Thumbs up
Mindy - Cutler Bay, FL
Professional and knowledgeable
George - Cutler Bay, FL
Jessica checked the problem and quickly determined how to fix the problem, Ordered parts for the fix and no more leaking of lights blinking. Sis proficient lin her work and an asset to your corporation. She knows what she is doing and does it well.
great service as always
Jamie - Cutler Bay, FL
Great warranty service
Deborah - Cutler Bay, FL
Very good
Christine - Cutler Bay, FL
On time, friendly, fast
Great service
Sean - Cutler Bay, FL
Jordan R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "not sign due to COVID-19 protocol. Q1: No, Q2: No Q:3 NO. not dispensing ice but is making ice. replaced dispenser assembly that was ordered by tech 99. tested after same thing not dispensing ice still. removed dispenser motor cover and made sure connected properly. checked dispenser motor reading 4.7 ohms. checked at harness outlet in freezer no voltage when pushing dispenser paddle. called tech line spoke with 'tj' file#7727457416. with tech line checked at back harness between blue and white wires inside cabinet open line no ohms when motor is pulgged in and door closed. open wire in cabinet. none repairable."
Hector I.
DRYER MAYTAG MEDX655DW1 "checked unit costumer complaining the unit is not drying at all found air not recirculating any air, need to be clean the duct to correct this issue"
Jessica L.
WASHER WHIRLPOOL WTW4616FW2 "building 2 unit 101 unit wiould not start found defective door latch, replaced part tested unit all opps ok FCC; used 1 W11307244 ("
Jessica L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "unit ice lever not working, need to replace dispencer lever assembly. OP Customer will provide copy of receipt on return visit.; ordrng 1 W11324790 (Dispencer)"
Jordan R.
WASHER MAYTAG MVWC565FW1 not working. found open latch. replaced with truck stock. tested ok. cleared error codes. too. ran through diagnostic test.; used 1 W11307244 (
Jordan R.
REFRIGERATOR WHIRLPOOL WRS975SIDM00 replaced LED modules. tested after all lights are now working properly. ok now.
Jordan R.
WASHER MAYTAG MHW5630HC0 customer states was washing clothes and unit stopped. showed a CL error on screen. put into diagnostic mode found error code f8e1 (valve failure). put unit through test cycle. cleared code. unit is working. water valves both operating properly. also checked drain hose and secured with ziptie. unit ok now.
Jordan R.
REFRIGERATOR WHIRLPOOL WRS975SIDM00 lights in freezer not working. found LED module shorting out system. order new lights modules. resch for saturday.; ordrng 2 W11226500 (light)s and 2 W10710826 (light)s
Hector I.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "checked unit costumer complaining the unit is leaking water found drain line clogg, deforsted and flushed line tested all is working has design, diferent issue"
Jordan R.
WASHER WHIRLPOOL WTW8600YW1 customer complaint about lid dropping down. states was hit in the head. called tech line spoke with 'rick' file #7727281731. called safety line spoke with 'Amanda'. autho#WP4I0P4WPL1. replaced left hand lid hinge left old part with customer.
Jessica L.
DISHWASHER WHIRLPOOL WDT920SADM0 unit has defective tub called in for autho needs double labor for time consuming repair autho# wp61900xpl2 customer request to be contacted when part arrives to schedule service. wants service with range together. on the same day.; ordrng 1 WPW10681507 (tub-dishwr) and 1 8194001 (link)
Jordan R.
WASHER WHIRLPOOL WTW8600YW1 customer complaint about lid dropping down. states was hit in the head. called tech line spoke with 'rick' file #7727281731. called safety line spoke with 'Amanda'. autho#WP4I0P4WPL1.. 1-866 550 5136. repair approved parts and labor.; ordrng 1 W10842414 (hinge) and 1 W10842413 (hinge)
Hector I.
REFRIGERATOR KITCHENAID KRFF707ESS01 "checked unit costumer complaining the unit is not cooling the ref section found block of ice on the ref sect, efrosted and replaced harness wires tested all is working has design costumer recomended to wait 24 to make ice, spoke with teshicha they cover the harness wires for the costumer; used 1 W11033168 (HARNS-WIRE) from stock"
Jessica L.
WASHER MAYTAG MVWB765FW3 "no errors.file# 7727237640 refer to Cb from 94. called into techline, advised customer on use and care and soap usage. also o how to clean unit no errors found in the cycle and diagnostic ran fine. advised of soap and loading all opps ok FCC"
Hector I.
REFRIGERATOR FD WHIRLPOOL KFIS29BBMS00 "checkled u8nit costumer complaining the unit is not making ice, found bucket fiull with ice, put on selt test mode no erro code all is working has design"
Hector I.
RANGE KITCHENAID KSEG700ESS2 checked unit costumer complaining the panel not working at all checked and found shorted panel replaced and tested all is working has design
Hector I.
REFRIGERATOR KITCHENAID KRFF707ESS01 "checked unit costumer complaining the unit is not cooling ion the ref section found frost on the eva, need to be replace the harness wires to correct this issue"
Hector I.
REFRIGERATOR WHIRLPOOL WRS322FDAM045 "cehcekd unit costumer want to verify the unit is wor,ing property, checked unit cooling and making ice 100%, charge 39.95"
Jordan R.
WASHER WHIRLPOOL WTW7000DW4 customer states not washing in casual cycle and also clothes being left with white marks and very wrinkled. ran unit through diagnostic cycle. everything passes with no error codes. checked made sure stator was tight. unit isn't filling with water properly. replaced main control. after ran test cycle #52. unit is ok
Jessica L.
REFRIGERATOR KITCHENAID KRFF707ESS01 "replaced thermister harness and UI Per instruction of techline, also verified thermister was secured in the proper location and secured with zip tie, all the wires look ok no corrosion on the connectors and wires. reprogrammed unitto basic defrost mode and tsted test 4 unit 3way valve switches properly."
Jessica L.
WASHER MAYTAG MVWB835DW1 "f3e1 f0e5 f0e3 ran unit through diagnostic mode found no issues, also ran through in normal cycle unit filled proeprly unable to verify complaint. advised customer if problem continues she will need to replace control"
Jessica L.
REFRIGERATOR KITCHENAID KRFF707ESS01 chris w11092686d file#7727089041called techline documented repiars and issues with frosting over again he suggested replacing UI and to inspect harness for corrosion and/or cracks in the thermister OP UI and harness customer will have unit fully defrosted prior to service.; ordrng 1 W11089931 (panel-ui) and 1 W11033168 (harns-wire)
Hector I.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 checekd unit costumer complaining the unit is not making ice found wires on the bottom damage replaced door tested ok no fee charge dor coer thru whirlpool
Jordan R.
WASHER MAYTAG MVWB765FW3 helped tech 99.
Jessica L.
WASHER MAYTAG MVWB765FW3 "Replaced gearcase with 23 assistance, tested unit no noises all checks ok use autho mokiu00nl2"
Jessica L.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "unit had defective solenoid was only giving crushed ice, replaced part tested unit all opps ok FCC"
Jessica L.
WASHER-TOP LOAD MAYTAG MVWC565FW1 "Customer complaint of leak and burning smell, found water leaking from drain stand pipe advised that they will need to call a plumber also burning smell coming from pump when it could not drain water all opps ok FCC use autho # mogt500apl1"
Jessica L.
WASHER WHIRLPOOL MVWB835DW3 unit has defective latch op bezel and latch; ordrng 1 W10810403 (latch) and 1 W11237157 (bezel)
Jessica L.
WASHER MAYTAG MVWB765FW3 unit making strange noise in spin cycle OP slider gearcase and clutch; ordrng 1 W10734521 (slider) and 1 W11393685 (gearcase) and 1 W10754448 (clutch) and 1 2mc
Hector I.
WASHER MAYTAG MVWB765FW3 "checked unit costumer complaining the unit is gettnmg clothes stuck, removed agitator and clothes tested pk all is working has design"
Hector I.
DRYER MAYTAG MEDB835DW4 "checked unit costumer complaining the unit is not heating up, found open termal fuse replaced xna dtested all is working has design; used 1 W10909685 (FUSE) from stock"
Jessica L.
DISHWASHER KITCHENAID KDTE704DPA0 pHOTO ATTACHED OF BILL OF SALE FOR DISHWASHER. UNIT STILL UNDER 5 YR MFG WARRANTY. REPLACED PANEL AND CONTROL UNDER WARRANTY . CHARGED FOR LABOR FOR INSTALL. SHIP PART DIRECT TO CUSTOMER HE WILL INSTALL HIMSELF FCC; ordrng 1 DS-W11034025 (FRONT PAN)
Jessica L.
RANGE WHIRLPOOL WGI925C0BS00 "unit was saying feature not available, replaced main control tested unit all opps ok membrane not needed"
Jessica L.
REFRIGERATOR KITCHENAID KSSP48QMS02 UNIT NEEDS CONTROL REPLACED op; ordrng 1 W10818296 (cntrl-elec)
Jessica L.
REFRIGERATOR KITCHENAID KRFF507EBL01 UNIT NEEDS NEW DRAIN HOSE op; ordrng 1 W11084807 (extension)
Jessica L.
REFRIGERATOR WHIRLPOOL WUW35X24DS02 "unit was not cooling properly was freezing things found defective thermisters, replaced parts all checks ok"
Christopher P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Diagnosed unit found unit needs seal system ordering parts ; ordrng 1 W10507884 and 1 W11179385 (DRIER ), rqstng P&A on 1 WP2188822 (EVAP )"
Jordan R.
WASHER/DRYER COM WHIRLPOOL WET4027HW0 not draining water. drain pump is running. removed all water and ordered drain pump. return with 2 tech.; ordrng 1 W10919003 (pump) and 1 2mc
Jessica L.
WASHER MAYTAG MVWB765FW2 "unit was giving locked otor error, replaced rotor atator and clutch recalibrated unit , tested in diagnostic mode all opps ok use autho # mngv6ngapl1"
Hector I.
DISHWASHER KITCHENAID KDTE254ESS1 checked unit costumer complaining the unit is not draining the waster found glass stuck on the pump removed and tested all is working has design
Hector I.
DRYER MAYTAG MEDC415EW1 checked unit costumer complaining the unit ios not tunring found motor spring lose reconected and tested all is working has design
Hector I.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "CHECKED UNIT COSTUMER COMPLAINING THE UNIT IS NOT MAKING ANY ICE FOUND BROKEN 3 WIRES ON THE MAIN HARNESS COMING FROM THE DOOR called partner team spoke with CARLY , auth# WNNZG00AP1, PLEASE REFOUND 75.99 THE ICE MAKER; ordrng 1 DSLW11038922DS (WHITE DOOR)"
Hector I.
DRYER WHIRLPOOL WED6620HW1 "checked unit costumer complaining the unit is not working at all found board not dending voltage to the panel control replaced both at the same time tested all is working has design, called partner team spoke with poll auth# WNFPR00NL2"
Hector I.
REFRIGERATOR KITCHENAID KSF26C4XYB03 "checked unit costumer complaining the unit is lreaking watewr found leaks coming from the single valve need to be replaced to correct this issue, costumer adviset the copper line is leaking water and tie up the lines no leaks costumer adviset to call plomer to solve this issue; pckd up 1 WPW10238100 (valve)"
Jessica L.
DISHWASHER WHIRLPOOL KDFE104HPS0 "UNIT WAS NOT DRAINING. FOUND THE PLUG TO THE DISPOSER STILL INTACT, REMOVED HOSE FROM THE DISPOSER, RETESTED UNIT DRAIN OPPPS OK ADVISED CUSTOMER TO CONTACT PLUMBER TO HAVE THE PLUG TO THE DISPOSER REMOVED. ALL OPPS OK FCC"
Hector I.
WASHER MAYTAG MVWC360AW0 "checked unit costumer complaining te unit not going into spin, checked and found actuator not change the cycle, replaced actuator shift tested all is working has design; pckd up 1 WPW10006355 (actuator)"
Hector I.
REFRIGERATOR KITCHENAID KSF26C4XYB03 "Checked unit costumer complaining the unit is leaking water thru the front, checked water line ok, checked line from door ok, checked line conection ok, checked drain pan and drain line its all ok, no leaks found charge 98 dollars fee"
Hector I.
WASHER WHIRLPOOL WFW6620HW0 checked unit costumer complaining the unit is not making noyse when spinn found shock lose from basket reconected and tested all is working has design called partner team spoke with DOM AUTH# WN9B000NL2
Jessica L.
WASHER WHIRLPOOL MVWC465HW2 "unit was off balance and moving around found` tub moving around freely, Diagnosed and unit operating as designed advised customer of proper loading and cycle selection aswell as soap usage all functions operate properly FCC"
Jessica L.
DRYER MAYTAG MEDC465HW0 unit was not heating found open heating element replaced part tested unit all opps ok FCC; used 1 279838 (ELEMENT) from stock