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for Cutler Bay, FL
Dan - Cutler Bay, FL
Very good technician
Do not expect timely fix...
Brian - Cutler Bay, FL
They cancelled an appointment I had and pushed it out as they had received the part and couldn’t get to the technician. Makes no sense why I had to wait several additional days when they had revived the part, had the part but due to their own process ‘couldn’t get it to the technician in time.’
George - Cutler Bay, FL
Nicholas - Cutler Bay, FL
Great service again.
Alejandro - Cutler Bay, FL
Maria - Cutler Bay, FL
Great customer service.
Jose - Cutler Bay, FL
The gentleman that provided the service was very courteous, knowledgeable, and prompt his name is Liandy Salinas.
Annamarie - Cutler Bay, FL
She knows her stuff
Armando - Cutler Bay, FL
Marjorie - Cutler Bay, FL
Excellent technician service
Ana - Cutler Bay, FL
Manuel - Cutler Bay, FL
Dorothy - Cutler Bay, FL
Excellent Service! Very professional!
Adriana - Cutler Bay, FL
Tech arrived on time and helped me understand the functions of my appliances.
Adri - Cutler Bay, FL
Chris was extremely friendly and professional. He helped me with any questions I had regarding my appliances.
Melissa - Cutler Bay, FL
Very happy with the work done on my fridge. Nice and cool again! Fresh food
Knowledgeable service rep
Susan - Cutler Bay, FL
On time. Repaired quickly.
Stephen - Cutler Bay, FL
The technicians came out they were very caring about my appliances and furniture around it they did the repair quickly and efficiently I was very happy with the service they were on time and very friendly
Mindy - Cutler Bay, FL
Professional and knowledgeable
George - Cutler Bay, FL
Jessica checked the problem and quickly determined how to fix the problem, Ordered parts for the fix and no more leaking of lights blinking. Sis proficient lin her work and an asset to your corporation. She knows what she is doing and does it well.
great service as always
Jamie - Cutler Bay, FL
Great warranty service
Deborah - Cutler Bay, FL
Christine - Cutler Bay, FL
On time, friendly, fast
Sean - Cutler Bay, FL
Lenora - Cutler Bay, FL
Wonderful service and communication
Adrienne - Cutler Bay, FL
Liandy, the service tech, was very helpful and knowledgeable. He quickly diagnosed the problem with our refrigerator, ordered the parts and let me know when he would return to install everything. He was friendly and made working with the company a pleasure. I would definitely recommend Flamingo.
Elia - Cutler Bay, FL
Great Service and Price!
Sheila - Cutler Bay, FL
Hosea - Cutler Bay, FL
Lisette - Cutler Bay, FL
Wanted to also include that it was great knowing that Jessica resolver one issue and was able to fix the other in such short notice. I also appreciate how Jessica offered to register the rest of the appliances; she did this so quickly I feel embarrassed I wasn’t able to do it sooner.
Lisette - Cutler Bay, FL
I would like to thank Jessica for working with me as I rushed home to have her formally diagnose the appliances; GREATLY APPRECIATED. Jessica had also taken the opportunity to educate me with solutions to appliances based on chief complaint.
Scott - Cutler Bay, FL
RANGE WHIRLPOOL WFE540H0ES1 states spark from top. f9e0. found burned harness and also needs new power plug. order harness and control just incase was damaged.; ordrng 1 WPW10586737 (cntrl-elec) and 1 W11134549 (harness main)
WASHER WHIRLPOOL n/a "unit would not turn on, found unit in failure mode. only draining found LD error unit drain line was too deep in the stand pipe. adjusted drain hose and secured with zip tie, reset control and recalibrated unit tested unit, all opps ok"
KITCHEN KITCHENAID KDTE204ESS4 checked unit costumer complaining the unit is not washing at all found motor humming replaced tested all is working has design use authorization # kk47tk4apl1
DRYER MAYTAG MED7500YW2 unit had open element replaced part tested unit all opps ok
REFRIGERATOR KITCHENAID KRMF706ESS01 "SR#: 7724174253 Dustin found unit with same humidity coming up from bottom of ice bin casuing massives amount of moisture build up in ice bin, icemaker facia and icebox. called techline and was advised to try and replace icebin as well as new ice door chute.. advised me that if continues that it will be deemed an enviromental issue. i disagree with this diagnosis and voiced my opnion but to no resolution. spoke to tasha at AIG to report inconvinience to Customer and see if there was anything we can do. she advised me that since enviromental issue was deemed to be problem that it would not be covered.. advised her that we have several of these units in south florida that dont have this issue. call dropped. advised Customer of situation. she will call in to complaint."
REFRIGERATOR FS WHIRLPOOL WRF540CWHZ00 unit freezer door rail fell off and cannot be put back together light stays lit in freezer with door switch closedreplaced rails light switch and brackets all checks ok
RANGE KITCHENAID KSGG700ESS0 "replaced spark module tested unit was getting up tp temp, all opps ok"
DRYER MAYTAG MED7500YW2 op element and thermostats open thermostat; ordrng 1 W10843940 (thermostat) and 1 WPW10625430 (thermostat) and 1 WP8182528 (element)
FREEZER CHEST WHIRLPOOL WZC5415DW01 "replaced all the parts to the door lock, and lock secured but i advised customer this is not the type of lock ment for HIGH security , there is some play in the door . this is normal operation"
REFRIGERATOR MAYTAG MFT2976AEM02 "file# 7724778457 called tech line about if unit qualifies for sp.said it does not , found unit not cooling, unit does have a freon leak advised of cost for repair she said shed purchase a new unit."
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "checked unit costumer complaining the unit making noyse no issues found at all, just found unbalance ref, balanced and leveled tested all is working has design."
REFRIGERATOR FS WHIRLPOOL WRF540CWHZ00 "unit freezer door is falling , hinges are damaged op rails n slides; ordrng 1 12002646 (light switch) and 2 WP13055901 (slide)s and 1 WPW10330995 (bracket) and 1 WPW10330994 (bracket)"
RANGE KITCHENAID KSGG700ESS0 andrew w10622771a; ordrng 1 W10860916 (module-spk) and 1 W10861656 (regulator)
REFRIGERATOR KITCHENAID KRMF706ESS01 installed SS door and seperator. tested unit. unit checks ok.
WASHER MAYTAG MVWX655DW0 Diagnosed unit found unit not working correctly recalibrated unit found latch error code cleared out latch tested unit all checks ok no noise found
REFRIGERATOR WHIRLPOOL WRF993FIFM00 replaced evap cover int he freshfood compartment. found thermister was open had a big block of ice. advised customer to give unit 48/72 hours to cool cown. then produce ice after.
WASHER WHIRLPOOL MVWX655DW1 "unit had door lock error, found no issues with the washer all opps ok FCC"
WASHER MAYTAG MVWB765FC3 unit was giving LF error slao found error with the thermister replaced harness and valve. tested unit all opps ok now. fills properly.
FREEZER CHEST WHIRLPOOL WZC5415DW01 door not latching adjusted lock stillnot locking. OP latching parts and lock key and covers and door hanlde; ordrng 1 W10714897 (hook) and 1 W10711162 (cover) and 1 W10664016 (lock-door) and 4 W10712378 (cover)s and 1 W10852738 (handle) and 1 W10838052 (key-door)
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "vynal tape to repair liners. file#7724688059 called for additional autho due to over limit, also asvised about liner issue. Wjyq400xpl2 unit is lrakinf rom ice box found ice box fan not working causing ice to melt into drawer and control also issue with iner they approved repair OPcustoer will call in when door is received; ordrng 1 WPW10503833 (control) and 1 W10846539 (evaporator fan blade) and 1 W10843055 (cntrl-elec) and 1 LW10550670 (dor-fip) and 1 482395 (repair kit)"
REFRIGERATOR WHIRLPOOL WRF993FIFM00 uint not cooling need evap cover in fresh food customer will defrost unit also not making ice op ice maker and evap cover; ordrng 1 W10889841 (cover-evap) and 1 W10898228 (icemaker)
DISHWASHER WHIRLPOOL KDTE334GPS0 "upper utensil rack could not go in due to rail wheel being broken, replaced part opps ok FCC"
OVEN KITCHENAID KSGG700ESS0 unit still not heating found defective gas regulator; ordrng 1 W10861656 (regulator)
REFRIGERATOR WHIRLPOOL WRF757SDEM01 customer complaint about noise. both evap fans running normal sound. ice box fan turns on but isn't running properly. but noise not able to locate any noise that isn't normal at this time.; ordrng 1 W10846539 (evaporator fan blade)
WASHER MAYTAG MVWB765FC3 f3e2 error with the inlet thermister OP; ordrng 1 W11165546 (valve) and 1 W11193817 (harns-wire) and 1 W11195970 (cntrl-elec)
MICROWAVE OTR WHIRLPOOL WMH53520AH0 "unit has wrong turn table tray OP and ship direct to customer he will install . called trade partner he said POP is needed for the 2019 unit but this unit is from 2012 customer is responsible for the charges FCC; ordrng 1 DS-4393799 (tray,cooking)"
REFRIGERATOR WHIRLPOOL WRX735SDBM04 different complaint icemaker not making ice and the light inthe frezer was not coing on replaced defective icemaker and freezer light switch tested unit al opps ok
RANGE KITCHENAID KSGG700ESS0 unit was not e getting up to temp found defective control and sensor replaced parts tested unit all opps ok control still under factory warranty
WASHER WHIRLPOOL WTW5500XW1 Found unit is giving error code recalibrated unit tested unit with customer present all checks ok no issues found
RANGE WHIRLPOOL WEG730H0DS0 unit would bake or broil. found defective sensor and Sparkmodule was burnt up looked like there was a fire on the spark module. replaced parts tested unit all opps ok
MICROWAVE OTR WHIRLPOOL WMH31017HS2 "customer complaint that the microwave was not heating. found loose connector on the Magnetron, reseated and tightened the terminal connector unit is now heating. FCC"
COOKTOP KITCHENAID KERS202BSS0 "checked unit costumer complaining the unuit not going on low and high, checked and found infini switch not working property need to nbe replace the oparts to corect this issue. costumer refuse to payy 98 doillars fee wont want to proceed with the repair"
RANGE WHIRLPOOL WMH31017HZ2 unit needs interlock assemblys OP unable to verify arching unit opps ok tried it out multiple times; ordrng 1 W11244494 (interlock)
RANGE WHIRLPOOL WEG730H0DS0 found faulty rear spark module. took pictures. cntrl is burnt. ordering part; ordrng 1 W10860916 (module-spk)
WASHER MAYTAG MVWB765FW2 "checked unit costumer complaining the unit making noysn agitates, PUT ON SELF TEST MODE showing f7e6 over temp motor lock and stops on the middle of the cycles for protection, also the wass making rattling noyse found noyse coming from the pipe the drain line is to long and hitting at the end with something clog on the drain pipe"
REFRIGERATOR WHIRLPOOL KRFC704FBS00 defrosted RC evap and installed rear cntrl. also switched to 8 hrs defrost .
COOKTOP KITCHENAID KECC667BSS01 at arrival cust stated the top cracked. found thermal crack from the center of the unit. ordering part. part is covered by manufactured; ordrng 1 W10566716 (cooktop)
REFRIGERATOR KITCHENAID KRFC300ESS00 at arrival cust stated the door was not closing. found drawer not installed. installed drawer to correct issue. tested unit working ok.
RANGE AMANA ACR4303MFS3 at arrival cust stated the unit top felt hot to the touch when the oven was on. found unit working ok. instructed cust on proper use. FCC
COOKTOP AMANA AER6303MFS1 RR element not working. replaced element to correct issue. tested unit working ok
WASHER WHIRLPOOL n/a "at arrival cust stated the unit was not filling with enough water. found no error codes, unit working as designed. spoke to andrew from techline and got it documented. file #7724446835"
RANGE IKEA n/a at arrival cust stated the lower drawer will not close. found left rail out of place causing issue. was able to fix rail to correct issue. tested unit working ok. FCC
REFRIGERATOR IKEA n/a at arrival cust stated the unit was leaking. found leak coming from freezer. drain is clogged. was able to clear drain to correct issue. tested unit working ok. FCC
COOKTOP KITCHENAID KICU500XBL01 at arrival found f47. replaced both cntrls to correct issue. programed with 28 code. tested unt working ok. parts covered under warranty. FCC
DISHWASHER IKEA n/a at arrival cust stated the unit was not working. found loose wire powercord. was able to tighten. tested unit working ok. FCC
RANGE WHIRLPOOL n/a "unit needscontrol and sensor was giving sensor errors. OP gas valve incase the wireing is not right for the valve. needs approval goes over the limit.; schdld next appmnt for 3/25 MON !, states that autho needed"
REFRIGERATOR WHIRLPOOL n/a at arrival cust stated the unit was not cooling. found excess frost on the FF evap. ordering cover and rear cntrl; ordrng 1 W11167902 (cover evap) and 1 W11333076 (cntrl)
REFRIGERATOR WHIRLPOOL n/a at arrival cust stated the unit will not reset the filter indication light. showed cust how to reset filter. also cust has issue with incoming water pressure from wall. also showed cust the correct filter that needs to be used.
DRYER WHIRLPOOL WED5000DW2 replaced inner door seal. used the hi temp adhesive to secure advised to leave it shut for 24 hours to dry FCC
REFRIGERATOR WHIRLPOOL WRX735SDBM04 at arrival cust stated the unit was freezing around the freezer door. sealed liner with silicone. tested unit working ok now. also set temp where it should be. allow 24 hrs for proper temp