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for Covington, GA
The technician was awesome! Demonstrated how to remove water filter and allowed me to video taped. He washed hands upon the conclusion of the servic
Linda - Covington, GA
Wonderful experience. Very courteous and friendly.
Joseph - Covington, GA
Jason - Covington, GA
Great customer service skills, knowledgeable of product and respectful.
Raymond - Covington, GA
Nickoya - Covington, GA
Horace was very patient, knowledgeable and to the point. Fixed issue immediately.
Outstanding Service, Worry-Free
Shauna - Covington, GA
From beginning to end, received outstanding customer service from initial service call to services rendered from Mr. Horace Bull. Serviced in a timely manner and very professional.
Hiedi - Covington, GA
I am so pleased with the service, very professional and no issues! Fixed my oven and great customer service!
James - Covington, GA
Wron - Covington, GA
Prompt and knowledgeable
Gail - Covington, GA
Sarah - Covington, GA
Mignon - Covington, GA
She was awesome l. Did her job explained what she did.
Great, fast, friendly service
Brenda - Covington, GA
Friendly service man
Finally after several attemps to fix my ice machine success. Thank you Brandon great job!
Theresa - Covington, GA
Great service Very professional
Tom - Covington, GA
still have the same problem
Susan - Covington, GA
Self-cleaning oven burnt out on the clean cycle. Parts were replaced this week, tried clean cycle again and it burnt out again. It took 2 visits to get the parts.
Excellent customer service!
Cheryl - Covington, GA
Rod - Covington, GA
Service rep was knowledgable and completed repair quickly
Very knowledgeable and helpful!
Sandra - Covington, GA
Great service and knowledgeable about products
Brenda - Covington, GA
Very knowledgeable about product and service was superb!! Thank you Flamingo for such quality service.
Sandra - Covington, GA
Feleci - Covington, GA
The service rep. was awesome.
Great Service excellent tech 59
Timothy - Covington, GA
Professional very pleasant the tech was great
Ashley Reid - Covington, GA
He was very professional and explained the issue to me and how remedy the problem for it will not occur again.
Service was great
Valeria - Covington, GA
Decided against repair due to age of appliance and cost.
Quinton - Covington, GA
service tech came on time. Due to the cost of repair and age of our appliance, we decided to forgo repair.
Elena - Covington, GA
They were so helpful throughout the whole process and kept us in the loop throughout everything. Definitely know who to call in the future.
Best service in a long time.
Quinton - Covington, GA
We were absolutely satisfied and happy with Horace and we would recommend him highly to anyone. He is friendly, on time, knowledgable and a nice person to have in our home. Thank you Horace!
REFRIGERATOR-FD WHIRLPOOL WRF535SWHZ03 FROST BUILDUP ON FREEZER DOOR TRACKS & ICE BIN DUE TO DOOR NOT BEING CLOSED/INSTALL & INSTRUCT ON UNIT OPERATIONS
RANGE - ELEC WHIRLPOOL WFE505W0JS SQUEEKING NOISES COMING FROM BAKE ELEMENT SUPPORTS/CUST ADVISED TO PUT A LITTLE COOKING OIL ON SUPPORTS
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Complaint of condensation in fresh food section. Heated bottom of fresh food gasket to form it better to cabinet. Unit ready for use. Q1,Q2-no the Customer did not sign due to COVID-19 protocol"
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Complaint of filter stuck. Removed filter and replaced with new filter customer provided. Advised on running 1 gallon of water through filter. Q1,Q2-no the Customer did not sign due to COVID-19 protocol"
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Complaint of fresh food door hitting counter and both door open too fast. Unit is working as designed. Stopper at bottom of door works. Q1,Q2-no the Customer did not sign due to COVID-19 protocol"
MICROWAVE WHIRLPOOL WOC54EC0HB00 "# WPHOA00WPL2 Complaint of oven not cutting off sometimes unless breaker is turned off. Replaced control and tested. After cutting unit off monitored for 15 min. Temp continued to drop for and heater did not come back on. Unit is working as it should at this time. spoke with Brian techline file # 7727454345 Q1,Q2-no the Customer did not sign due to COVID-19 protocol"
RANGE MAYTAG MER6600FZ2 "Complaint of unit not working. Found wires at terminal block burnt. Replaced main harness. Unit now working as it should. Q1,Q2-no the Customer did not sign due to COVID-19 protocol"
REFRIGERATOR KITCHENAID KRMF706ESS01 "spoke with Dustin techline file # 7727164209 test 3 for fans sent unit back to PO advised to replace freezer fan motor. Steamed freezer evaporator and replaced fam motor. Unit ran for 5 min without going into power outage mode. Unit is working as it should. Q1,Q2-no the Customer did not sign due to COVID-19 protocol."
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 "Replaced freezer evaporator fan motor and steamed evaporator drain line. Unit now working as it should. Q1,Q2-no the Customer did not sign due to COVID-19 protocol"
DRYER WHIRLPOOL WGD4850HW "complaint of the gasket coming aloose, diassembled the drum and reinstalled the existing gasket , checked ok"
N/A N/A GD5RVAXVY05 Complaint of ice on bottom of freezer compartment floor and ice door chute loose. Found evaporator drain tube clogged. Cleared debri and steamed line. Reinstall ice door chute. Unit now ready for use.
DRYER MAYTAG MEDC465HW0 Complaint of running for about 10 min then stops heating. Spoke to Austin techline file # 7727397205 Found centrifugal switch from motor not sending power to L2 leg on heater. Disconnected and reconnected motor wire harness. Tested and unit is now working as it should.
REFRIGERATOR KITCHENAID KRMF706ESS01 C/B Installed all parts. Unit now ready for use.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Found water filter housing door broken. Installed new filter housing. Flushed water through filterto remove air in line.
RANGE - ELEC WHIRLPOOL WFE510S0HS1 Replaced all cooktop switches. Unit now ready for use.
DRYER - ELECTRIC AMANA NED4655EW1 DRYER NOT STARTING FOUND SHORT @ 240 OUTLET COULD HEAR IT POP & SIZZLE WHEN I SHAKE IT & THE DRYER STARTS WORKING/TUNED POWER OFF & BREAKER & INSTRUCTED CUST TO HAVE THE OUTLET REPLACED & WIRING CHECKED
RANGE - ELEC WHIRLPOOL WFE510S0HS1 HOT SURFACE INDICATOR LIGHT STAYS ON @ TIMES/PARTS ORDERED; ordrng 2 WP3149404 (switch-inf)s and 1 WP3149400 (switch-inf) and 1 WPW10434452 (switch-inf)
DRYER - ELECTRIC MAYTAG MEDC465HW0 LONG DRY TIMES/TOOK CUST OUTSIDE TO SHOW HER VENT COVER IS SEVERLY IMPACTED & NEEDS TO BE REMOVED & CLEANED
DISHWASHER WHIRLPOOL WDT720PADM3 DISHWASHER LEAKING FROM VENT/REPLACED PARTS & TESTED LEAKING STOPPED
DRYER - ELECTRIC AMANA NED4655EW1 BROKEN DOOR SWITCH CAUSING DRYER TO RUN WHILE DOORS OPEN/REPLACED SWITCH & TESTED CHK OK; used 1 WPW10569603 (SWITCH-DOR) from stock
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ09 NOT DISPENSING ICE FOUND CRUSHED CUBES STUCK IN BIN SEPERATOR CLEARED & TESTED PROB FIXED
WASHER-TOP LOAD WHIRLPOOL WTW5000DW3 CLOGGED COLD WATER INLET VALVE FROM WELL WATER CAUSING LONG DRAIN ERROR & NOT ALLOWING WASHER TO GO THROUGH RINSE CYCLE
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ09 UNIT NOT MAKING ICE FOUND FROZEN FILL LINE THAWED LINE & TESTED/WATER NOW FLOWING TO ICEMAKER
RANGE - ELEC WHIRLPOOL WFE550S0HZ1 OVEN DOOR NOT CLOSING/REPLACED DEFECTIVE RIGHTSIDE OVEN DOOR HINGE
WASHER-TOP LOAD AMANA NTW4516FW3 WASHER UNABLE TO START OR FINISH CYCLE CLICKING SOUNDS FROM GEARCASE/REPLACED GC & MAIN CONTROL RECALIBRATED & TESTED CHK OK
DRYER - ELECTRIC WHIRLPOOL WED9750WW0 WORN IDLER PULLEY BEARING CAUSING DRYER TO SQUEAL/REPLACED PULLEY & TESTED NOISES STOPPED
REFRIGERATOR SBS WHIRLPOOL WRS588FIHZ00 FREEZER DOOR NOT CLOSING CORRECTLY/ADJUSTED DOOR HING & LEVELED/TESTED ISSUE CORRECTED
WASHER-TOP LOAD AMANA NFW5800HW0 WASHER SHAKING & MOVING DURING SPIN/CUST INSTALLED UNIT & LEFT SHIPPING BOLTS IN AT REAR OF WASHER/CUST INFORMED SELF INSTALL NOT COVERED UNDER WARRENTY/CUST STATED THEY WOULD REMOVE BOLTS THEMSELVES
REFRIGERATOR-FD KITCHENAID KRFF507HPS00 REPLACED DEFECTIVE DAMPER CONTROL MAKING LOUDER THAN NORMAL NOISE WHEN OPENING & CLOSING/TESTED ISSUE CORRECTED
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 DRYER CONTINUIOSLY RUNS/REPLACED TIMER ;START RELAY & CONTROL/TESTED CHK OK
DISHWASHER WHIRLPOOL WDT720PADM2 dishwasher leaking from vent/parts ordered; ordrng 1 WP8269259 (gasket) and 1 WPW10428211 (vent asm) and 1 W11112070 (deflector)
REFRIGERATOR WHIRLPOOL WRF560SEYB05 "DOOR DAMAGED @ UPPER & LOWER HINGE SUPPORTS/NEW AUTH#WP3SI00XPL1/CUST IS AWARE 0F 4-6 WEEK TURNAROUND; ordrng 1 W10546299 (hinge,top(rh)) and 1 LW10413518 (dor-fip bl)"
DRYER - ELECTRIC WHIRLPOOL WED6620HC0 DRYER NOT POWERING ON REPLACED DEFECTIVE CONSOL CONTROL/TESTED CHK OK
DRYER - ELECTRIC WHIRLPOOL WED9750WW0 "WORN IDLER PULLEY CAUSING SQUEELING NOISES/PULLEY ORDERED; ordrng 1 279640 (pulley,idler)"
WASHER-TOP LOAD MAYTAG MVWB835DW0 squeeling sounds coming from gearcase during cycle/cust declined new gearcase replace
DISHWASHER WHIRLPOOL WDT720PADM2 washer leaking from between inner & outer panel/possible dish placement found missing screw part ordered; ordrng 1 W10348408 (screw)
RANGE-GAS KITCHENAID KSDB900ESS3 CUST COMPLAINS OF LARGE FLAME ON REAR RIGHT COOKTOP BURNER/FOUND REAR RIGHT & LEFT BURNER CAPS REVERSED/CORRECTED PROB TESTED CHK OK
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 timer continues to advance paat cycle completion/parts ordered; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (cntrl-elec) and 1 WPW10117655 (relay-pts)
WASHER-TOP LOAD MAYTAG MVWX655DW1 LONG FILL ERROR/DRAIN HOSE CAME OFF BACK OF WASHER/LONG DRAIN DUE TO WELL WATER FILTRATION SYSTEM/ADVISED CUST TO HAVE FILTER SERVICED/REATTACHED DRAINLINE & TESTED LEAKING STOPPED
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 WASHER LEAKING STACKED UNIT/HELPER NEEDED/CHECKED UNIT FROM REAR WATER PRESENT BUT UNABLE TO DETERMINE SOURCE POSSIBLY BREATHER @ REAR FROM SUDSING/EXTRA LABOR AUTH# WP10H00NL2; schdld next appmnt for 2/27 THU !