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for Coral Gables, FL
Emilio - Coral Gables, FL
Dale - Coral Gables, FL
Just got our new washer/dryer combo and was very happy with this initial service
Steve - Coral Gables, FL
Jordan is an outstanding professional who knows what he is doing.
Mara - Coral Gables, FL
John - Coral Gables, FL
I would NEVER use you again the phone reps are the worst I am sending a letter of complaint to whirlpool telling them how I was lied to and waited for 3 days for a technician with my appointment being canceled each day
Whirpool fridge. It froze top section on fridge, answer, that is the way design is, inly to place low itens in back. Water dispencer water sometimes c
Olga - Coral Gables, FL
This model of Whirpool 21.4 double sided, not the most convenient to buy, ( refer to above for 2 reasons mentioned) Danny was very knowledable, effucient, and went to the point.
Very knowledgeable, clarified the odd featur of Whirpool fridge that cannot cool normally top shelf but rather frezzes it!
Olga - Coral Gables, FL
Dorry to hear Whirpool fridge in 21st century has this design that is so incovenient, lost space because freezes food in top shelf of fridge. And this is USA!!
Patricia - Coral Gables, FL
We have had 4 technician visits to fix our dishwasher. We were told on April 12th, the last visit, that if there continued to be a problem (DW still leaks) that a Senor technician had to come out. I have called 3x and still do not have confirmation of a visit. First 2 calls, I was supposed to receive a call back which did not happen. Last call 4/22 I was told the Senor technician would be coming Wednesday 4/24 but I still do not have confirmation. I had a plumber come out to confirm that the leak was not due to a plumbing issue and all the plumbing is fine. The plumber looked at the DW and he felt it was an issue w the pump. I expect that this will be resolved tomorrow or I will feel obligated to escalate this situation w Flamingo HQ and Jennair.
delayed wating for part but technician very nice and competent
Phillip - Coral Gables, FL
Appt calls, emails and confirmation calls aggravating. When I make an appt I will be there or a staff at the household will be there..period. But not everyone is available to answer last minute calls which comes with a 'threat' that the repair will be cancelled if no one answers when the repairman is on the way. This just can not always reply to some clients and if there is an appt, the repairman should simply come at the appt time.
Chris - Coral Gables, FL
Beatriz - Coral Gables, FL
Love Falmingo appliance. Always on time , great service and people.
friendly and knowledgeable
Bracete - Coral Gables, FL
He knew all about the appliance and how to go about getting the job done and his people skills are great.
Caroline - Coral Gables, FL
Carlos - Coral Gables, FL
Maria Jose - Coral Gables, FL
Excellent service, very punctual.
Greystar - Coral Gables, FL
Berrin - Coral Gables, FL
They came at the promised time and did great job.
Punctual, quick to find and solve problem.
Amelia - Coral Gables, FL
Very good and professional service. Highly recommend.
Rogelio - Coral Gables, FL
Jenn-Air oven repair
Dulce - Coral Gables, FL
Flamingo Appliance Service has been servicing my appliances for many years. The company as well as their technicians are professional, knowledgeable and very caring.
Efficient and Friendly
Arthur - Coral Gables, FL
Chris was awesome. Best repairman I've ever had. The only really irritating problem I had was with your phone service. I was told two different things by two different reps regarding the time of arrival. The second person was unfriendly and uninterested, and told me he'd be at the house late afternoon. He actually called me and came at about 9:30 am, which was great. Lucky I hadn't already hit the road.
Maria - Coral Gables, FL
Freddy Jimenez is an excellent technician, he answers all my questions very clearly. I was very satisfied with his service.
Rosa - Coral Gables, FL
Technician Chris did an excellent job
Greystar - Coral Gables, FL
an excellent technician but inefficient service from the office
Jolie - Coral Gables, FL
Jessica was professional and efficient with the service that she provided HOWEVER, it was necessary for her to return a second day since she did not have the parts to repair the dishwasher door. The representative who documented my initial request did not gather sufficient information regarding the model and year of the dishwasher in order for Jessica to have the proper parts to complete the repair.As a result, I had to leave my job twice which was a MAJOR inconvenience and required submitting a request for permission to leave the premises on two occasions. If I do not work, I do not get paid. I called Flamingo's general number in between visits and waited on the phone for 25 minutes before I could talk to another service representative. I made a request for a return call from a supervisor to waive the service visit fee. . I was willing to and did pay for parts and the repair fee. I AM still waiting for a return call from a supervisor....I can not afford the time that it takes to call and wait for 19 calls ahead of me. I will have to put in a complaint to my credit card if I do not receive a call to rectify this problem.
Judith - Coral Gables, FL
I am looking for an appliance repair company with a single person to handle all of my Kitchen aid appliances.
Happy with the results so far!
Carol - Coral Gables, FL
Excellent service. Chris os very professional and diligent. He is very understanding and knowledgeable
Patria - Coral Gables, FL
Had a great experience working with you and your rep Chris. The part took longer than expected to arrive and that was the only inconvenient we had.
DISHWASHER MAYTAG IUD7555DS3 "found unit with mounting screws on unit,causing door not to close,i advised customer that screws that were put in were not the proper screws,i tested door sevral times without screws and it was closing properly,also tested operation,unit checks ok"
ICE MACHINE KITCHENAID KUIC18NNZS0 Customer complaint unit is not making ice. Upon arrival found that unit is off. Turned on unit and let unit run through a cycle to examine ice formation on evap. Found that unit evap is not cool enough to create ice sheets. Called techline spoke with Dustin checked unit and found that Condenser fan and recirculating pump need replacement.
DISHWASHER WHIRLPOOL WDT780SAEM2 not washing dishes. dispensor door not opening. put into a wash cycle. f9e1f5e1. needs new control not sending
REFRIGERATOR WHIRLPOOL KBBL206ESS01 "checked unit costumer complaining the unit is not making ice, found harm up lower and intruct the costumer how to turn on and off the ice maker using the harm, charge 98 dollars fee"
REFRIGERATOR WHIRLPOOL KSSP48QJS00 "frost in freezer. talked with master tech found springs bottom is broken. part is discontinued. also pulled unit forward 1/4 inch to stop door from touching side trim. called warranty informed, they will call customer. email@example.com. part #2004567 NLA."
WASHER WHIRLPOOL WFW75HEFW0 Diagnosed unit found something stuck in the drain pump cleared unit out all checks ok no issues found all checks ok no issues found
REFRIGERATOR MAYTAG n/a Diagnosed unit found unit has a bad control and condenser fan both looks like defective due to high voltage unit need both control is no longer available unit is unrepairable
DISHWASHER MAYTAG n/a Diagnosed unit found unit had a defective board due to high voltage unit needs new control and display gave customer estimate
MICROWAVE MAYTAG n/a Diagnosed unit found unit needs new control board and display both are defective looks like due to high voltage unit is unrepairable parts is no longer available
MICROWAVE OTR WHIRLPOOL WMH32519HZ2 DISPLAY NOT SHOWING FULLY. REPLACED DEFECTIVE DISPLAY CONTROL. WORKING FINE NOW.
COOKTOP KITCHENAID KSEG950ESS2 Replaced cooktop do to thermal crack tested unit all checks ok no issues found all checks ok
ICE MACHINE KITCHENAID KUIC18NNZS0 NO MAKING. CALLED TECH LINE PREVIOUS VISIT. FOUND BAD WATER LEVEL SENSOR. FILE # 7724813262. REPLACED WITH NEW. NOW WORKING. 24 HOURS TO MAKE ICE.
REFRIGERATOR KITCHENAID KSSC42QVS01 Diagnosed unit found unit needs a new ice bin ; ordrng 1 WPW10395657 (ice-contnr)
WASHER MAYTAG MHW3505FW1 "REPLACED DOOR LOCK, TESTED ON THE MANUAL TEST MODE, AND WORKING AS DESIGNED. PASSED ALL CALIBRATIONS."
WASHER WHIRLPOOL MVWB766FW1 customer complaint clothes tangled.checked no error codes. customer states old unit never did this issue. new unit use less water and this causing issue with clothes getting tangled. infomed use deep fill setting when washing will add more water to cycle allowing clothes to float better and move around for better wash. customer isn't very happy with unit.
WASHER WHIRLPOOL WTW7500GC2 TIME JUMPING AROUND. FOUND PROBLEM WITH CONTROL SHORTED RELAY. REPLACED CONTROL AND CALIBRATED WASHER TOO. IS WORKING NOW TESTED AFTER.
MICROWAVE KITCHENAID KEMC308KSS02 checked unit costumer complaining the door falling replaced spring and frame tested all is working has design.
OVEN JENN-AIR JJW2330WS01 Customer complaint unit has user interface errors. I checked and found shorted keypad. I replaced keypad and ran testing unit now passes all testing and is working to factory specs (FCC) Parts covered with Jenn-Air also they sent them to the office free of charge ( 7724746100 )
WASHER MAYTAG MVWB765FW3 states making noise. making clicking noise is normal when washing sound of motor rotating back and forth. tested in a wash cycle. checked rotor and stator both tight. unit is ok.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 not cooling. evap fan is running. control is on. checked compressor clicking on and off. replaced start relay. autho for parts# WK6I500FP1. compressor staying on now not clicking off. 24 hours to cool back down.; used 1 8201786 (RELAY) from stock
WASHER WHIRLPOOL WFW87HEDC0 door unlock error code. cleared error codes and replaced latch. tested after is working fine now.
RANGE KITCHENAID KGCU462VSS00 front left burner not sparking or turning on. checked all other burners are working. spark module is fine. left front burner ignitor not sparking at all when knob turned. removed top on left side and found ignitor not plugged in. cleaned connector and tapped base of connector. reinstalled and tested after now working. return part not needed. adjusted est.
ICE MACHINE KITCHENAID KUIC18NNZS0 not making ice. turned on water valve is working. recirculation pump is working. drain is also working. checked ice bin thermistor is good. called tech line to determine what going on. compressor is working and condensor fan is working too. determine water level sensor issue. order part. file #7724813262.; ordrng 1 WPW10485962 (sensor)
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Upon arrival removed and replaced led. Tested unit and it is working properly.
DISHWASHER KITCHENAID KUDS30FXSS8 customer already paid called back to continue with repair. replaced sump and installed and ajusters.
REFRIGERATOR WHIRLPOOL WRS325FDAT02 Customer complaint unit leds flashing upon arrival checked unit and found that leds are not working properly. Need module and leds to fix problem.; ordrng 1 WPW10515057 (tapered) and 2 WPW10515058 (flats)s
WASHER-TOP LOAD WHIRLPOOL WTW5000DW1 customer complaint about off balanced loads. replaced springs were no longer hold weight. recalibrated washer and made sure still level when pushed back into place. put through a test cycle made everything operating. is ok now.
WASHER WHIRLPOOL WFW87HEDC0 "f5e3, f5e4. unlock error code.; ordrng 1 WPW10443885 (latch)"
WASHER/DRYER COM WHIRLPOOL LTE6234DQ2 "Upon arrival removed and replaced door switch, Tested unit and it is working properly."
WASHER WHIRLPOOL WTW7500GC2 not finishing cycle. time keeps jumping around. checked error code f0e3. over load error. clear code and ran through load size calibration. order new acu.; ordrng 1 W11130238 (control)
REFRIGERATOR WHIRLPOOL n/a joel 7724770796found unit at -5 in freezer and 55 in refrigerator. checked all components and cooling system checks ok. Customer advised me that they fully loaded unit 15 minutes after it was installed. doing this never let system get down to proper temps. unit should always have at least 24-48 hours after installing before loading. they also did groceries. confirmed diagnosis with techline. advissed Customer to give unit till sunday to get down to proper temps.
DRER/STACK DRYER WHIRLPOOL n/a "CUSTOMER COMPLAINT DRYER SHAKES ALOT AND THE VENT HOUSING LOSE. CHECKED UNIT, SECURED BRAKETS TO WASHER AND THE HOUSING AS WELL. TESYED AND NOW WORKING AS DESIGNED"
REFRIGERATOR KITCHENAID KRSF505ESS01 rust on both doors. took pics. order both and called for labor #KK4AG00NPL2.; ordrng 1 LW10757191 (dor-fip) and 1 LW10755680 (dor-flip) and 1 2mc
WASHER MAYTAG MHW3505FW1 CUSTOMER COMPLAINT WASHER NOT UNLOCKING. CHECKED UNIT AND CONSTANTLY CLICKING. NEEDS LATCH AND CNTRL.
MICROWAVE JENN-AIR JMW2430DS00 customer complaint about able to use unit showing short/stuck key. panel has 5 year warranty. part is covered. called jennair. autho # JK4ICK4APL1. spoke with kathline. replaced touch panel. ok now
REFRIGERATOR JENN-AIR JS48SEDUDW20 "replaced control and optics,then verifieed optics operation,unit checks ok"
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Upon arrival removed and replaced controls. Found freezer led damaged not allowing leds to turn on. Need freezer led.; ordrng 1 W11130208 (LED)
OVEN JENN-AIR JJW2330WS01 "f2-e1 Stuck key/Shorted key Error code found in diagnostics, Called Jennair spoke to Terr, will cover parts Also sending the part to thewarehouse please do not r.s. till we have the panel W10672895; ordrng 1 WPW10292566 (control)"
COOKTOP WHIRLPOOL ICR555DB00 Upon arrival removed and replaced cooktop. Tested unit and it is working properly.
DRYER WHIRLPOOL WED7590FW1 autho #wjt3djtapl1. not starting but turns on. found wire harness connection problem with door harness. wire came out of connector. reinstalled and made sure others tight inserted. is ok now. working. return parts not used.