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Local Reviews
for Cooper City, FL
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Neil - Cooper City, FL
Jeremy was great, but it took a month to get it done
Great service
Nancy - Cooper City, FL
Manny is super
Super Guy Super Honest
Nancy - Cooper City, FL
I would receive this service guy to my very best friends! All of them Too Bad Whirlpool are so uncaring and are putting out inferior products they don’t stand behind!!
Great service
Wendy - Cooper City, FL
Great service, very professional
Marcello - Cooper City, FL
Manny is very professional and knowledgeable. We always request him.
Great
Juliet - Cooper City, FL
Thanks for your enquiry... ...on Mar 11,... ...for Mon Mar 09,... Manny R. was polite.. respectful.. knowledgeable.. professional..
Christine
Christine - Cooper City, FL
My technician was great. Very helpful and knowledgeable.
Excellent Customer Service
Eloy - Cooper City, FL
David was knowledgeable with the equipment which he came to repair at our home. He was very polite and a pleasure to speak with. He was very tidy and clean when doing the repair. We appreciated his assistance with the issues which we had concerning our appliances.
Fridge
Tom - Cooper City, FL
Ice maker
Eyvor - Cooper City, FL
Still broken need someone to come back out
Thomas
Thomas - Cooper City, FL
Lizette
Marcello - Cooper City, FL
Manny is the best. Very professional and knowledgeable
Great Service
Miriam - Cooper City, FL
Great Service
Miriam - Cooper City, FL
The technician that came to service my washer was great. He was very courteous and knowledgeable. He took his time to explain everything in details. Worked very clean and neatly also.
Review
Kirsten - Cooper City, FL
Melanie
Melanie - Cooper City, FL
Great service!
Great Technician
Christopher - Cooper City, FL
Luid
Luis - Cooper City, FL
Alana
Alana - Cooper City, FL
Excellent service. Very professional.
Great experience
Meguell - Cooper City, FL
Great guy!!!!!!!!!!!I wish all my service experience are as great as it was with david,he went above what was expected!!!!Thank you david I hope that if I need service again you will be asigned to me.
Great Service
Julie - Cooper City, FL
Good service!
Erlys - Cooper City, FL
The technician David was very friendly and helpful.
Great Service
Muriel - Cooper City, FL
David, is very professional. He did his job quickly. He was friendly.
Dish washer
Shahzad - Cooper City, FL
Service is good
Terence Lawrence
Terence - Cooper City, FL
Quick and easy!
Lori - Cooper City, FL
Very pleased with service and would reach out again!
Manny is professional and very knowledgeable.
Marcello - Cooper City, FL
Fast and Friendly
Daniel - Cooper City, FL
Great customer service, super friendly technician. Very knowledgeable he identified root cause quickly and replaced necessary parts.
Jeremy F.
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint unit is not draining. Checked unit and found drain pump at fault on the unit. ordering part to solve issue. q1no q2no; ordrng 1 WPW10605427 (pump)
Jeremy F.
WASHER WHIRLPOOL WTW7120HW0 Customer complaint unit is not spining out clothes properly. Checked unit and found f0e9 error code on the unit. Informed Customer on how to load the unit. Unit is now working fine. q1no q2no. No sign due to covid 19
Manny R.
FREEZER WHIRLPOOL WRF555SDFZ11 "found broken kit, replaced kit to correct problem.checked unit working okay.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Jeremy F.
COOKTOP WHIRLPOOL ICI500XB01 Installed module on the unit and tested after unit is now working fine. q1no q2no. No sign due to covid 19
Jeremy F.
DRYER AMANA NED4655EW1 Installed all parts on the unit and tested after unit is now working fine
Alexis S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Q 1-2 NO. No signature due to COVID. The lever on the ice bucket was staying down. I removed the bucket and adjusted the lever. I tested the unit and it is working good now.
Jeremy F.
COOKTOP WHIRLPOOL ICI500XB01 "Customer complaint unit is not starting, Checked unit and found module at fault on the unit. I did not have parts on this in my truck. Reordering parts to solve issue.; ordrng 1 w10857230 (module)"
Danny D.
REFRIGERATOR KITCHENAID KRMF706ESS01 q1 no q2 no installed evap and drier. ran vacuum. charged unit 6.0 oz r134. tested unit. unit checks ok.
Jeremy F.
DRYER AMANA NED4655EW1 Customer complaint unit is not starting. Checked unit and found motor at fault on the unit. Ordering motor to solve issue. q1no q2no. no sign due to covid 19; ordrng 1 279827 (motor) and 1 WP694089 (blower)
Jeremy F.
WASHER WHIRLPOOL WTW5000DW3 Customer complaint unit is not advancing cycle. Checked unit and found control at fault on the unit. Reset control and tested after unit is now working fine. q1no q2no. No sign due to covid 19
Andrews L.
OVEN KITCHENAID KODT100ESS00 Training 56
Manny R.
DRYER WHIRLPOOL WED5000DW2 "found broken timer,customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No; ordrng 1 WPW10185992 (timer)"
Manny R.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "replaced plates and panel to coorect problem.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Manny R.
REFRIGERATOR KITCHENAID KRFC704FPS03 "*****diff problem **** replaced i/m to correct problem.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Manny R.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "found broke drawer and backets. called wpool to see if they will cover parts. they said no. file # 7729086749 s/w brooke. customer will call back if they want unit repaired.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Manny R.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "filter housing door came off, replaced hosuing to correct problem.checked unit working okay. customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Jeremy F.
COOKTOP KITCHENAID KICU509XBL00 Customer complaint unit is not heating. Checked unit and found module at fault on the unit. ordering part to solve issue. q1no q2no. no sign due to covid 19; ordrng 1 w10857232 (module)
Jeremy F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer complaint unit is leaking. Checked unit and found drain tube clogged. Removed obstruction and tested after unit is now working fine. No further issues with unit. Q1 no Q2 no.No sign due to covid 19
Jeremy F.
DRYER-ELECTRIC MAYTAG MEDX655DW0 "Customer complaint unit is not starting. Checked unit and found thermal fuse at fault on the unit. Installed fuse from TS. Unit is now working fine. Q1 no Q2 no. No sign due to covid 19; used 1 WP3392519 (FUSE, THERMAL) from stock"
Manny R.
REFRIGERATOR JENN-AIR JSC23C9EEM00 "replaced door to correct problem.checked unit working okay. unit has two year warranty. customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Manny R.
REFRIGERATOR WHIRLPOOL WRF535SWHW00 "replaced both gasket to correct problem.checked unit working okay.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Jeremy F.
DRYER-ELECTRIC WHIRLPOOL WED8500DC4 Customer complaint unit is creating condensation inside dryer. Checked unit and found vent on home not covered correctly allowing humidity to go inside dryer and create condensation. Informed customer to buy vent cover for exhausht on home. Unit is working fine. FCC. Q1 no Q2 n. No sign due to covid 19
Manny R.
OVEN JENN-AIR JJW3430DP01 "found shorted contro panel, replaced control panel to correct problem.checked unit working okay.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Jeremy F.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaint unit is not responding. Checked unit and found panel at fault on the unit. Ordering part to solve issue. Q1 no Q2 no. No sign due to covid 19; ordrng 1 w11302464 (panel)
Manny R.
REFRIGERATOR WHIRLPOOL WRS950SIAM01 "replaced ice maker and door to correct problem.checked unit working okay.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Manny R.
REFRIGERATOR KITCHENAID KRFF707ESS01 "customer stated that unit was not making ice, found unit making ice, advised customer to let ice bin get full before they start using the ice. ran test 15 45 56 57 all worked okay. checked unit working okay.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Alexis S.
REFRIGERATOR WHIRLPOOL MFF2055FRZ00 Q1-2 NO. No signature due to Covid-19. The icemaker is jammed causing it not to work. I replaced the icemaker and tested it. The new one is working good now.; pckd up 1 WPW10715709 (icemaker)
Manny R.
MICROWAVE IKEA IMBS104GSS01 "replaced motor to correct problem.checked unit working okay.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Jeremy F.
WASHER WHIRLPOOL MVWB880BW0 Customer complaint unit is making a lot of noise. Checked unit and found bearings at fault on unit. Customer does not want repair on the unit.Q1 no Q2 no. No sign due to covid
Manny R.
REFRIGERATOR WHIRLPOOL WRS950SIAM00 "unit needs new frezzer door,cover not staying on door. keeps popping out.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No; ordrng 1 LW10636444 (dor-fip)"
Manny R.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "customer stated that items are frezzing in the fresh food top shelf, found temp at 36/0 adjusted temps and advised customer that item to close to the vent in the top shelf could frezze. top shelf is the coldest put of the fresh food side.checked unit working okay.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
Manny R.
REFRIGERATOR MAYTAG MFI2570FEZ01 "found shorted solenoid.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No; ordrng 1 W10899550 (cntrl-elec1) and 1 W11035752 (cntrl-elec) and 1 WPW10309866 (solenoid)"
David Q.
WASHER WHIRLPOOL WFW8400TW00 "FCC. found unit not draining due to a defective drain pump, s/w danny for a discount on the part,provided estimate to customer,replaced drain pump to correct problem,checked unit draining and working okay,q1 no,q2 no, n/a to sign due to covid 19 protocol."
David Q.
DRYER WHIRLPOOL MED7230HW0 NEED TO ORDER UI ASSY.; ordrng 1 W11413567 (UI ASSY)
Manny R.
OVEN WHIRLPOOL WOC75EC7HS01 "****auth # wqgfpqgnl2 **** replaced sensor to correct problem.checked unit working okay. customer not ticket due to COVID-19 protocol.Q1: No, Q2 No"
Manny R.
OVEN WHIRLPOOL WOC75EC7HS01 "found control panel flicking.customer not ticket due to COVID-19 protocol.Q1: No, Q2 No; ordrng 1 W11428866 (CONSOLE)"
Manny R.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "replaced mullion to correct problem.checked unit working okay.customer not signing ticket due to COVID-19 protocol. Q1: No, Q2: N"
David Q.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "FCC, customer stated that unit was making some weird and vibrating noises,also that it was way louder than the other refrigerator they had before, found unit not leveled, raised front legs to level unit and doors, reconnected rear cover, explained customer that the noise coming from compressor,evap.fan motor and water dispenser were normal sounds, unit cooling properly and producing ice as well, all components working as designed."
Manny R.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "found bad mullion.customer not signing ticket due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10698203 (rail-mulln)"
Manny R.
REFRIGERATOR KITCHENAID KRFC704FPS03 "unit not making ice.found shorted ice maker,replaced part to correct problem.checked unit working okay.customer not signing ticket due to COVID-19 protocol. Q1: No, Q2: No"