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for Coconut Creek, FL
Anthony - Coconut Creek, FL
Came on time and was professional and answered all my questions. Did everything he could to repair my dishwasher. Unfortunately it was beyond repair. He submitted the issue to whirlpool safety division and they called before he even had a chance to leave. The replacement process was able to start immediately thanks to Andrew!
Robert - Coconut Creek, FL
Great technician. Diagnosed the problem with the appliance and worked to get it fixed. Excellent service
Robert - Coconut Creek, FL
My serviceman was outstanding. Knowledgeable. Helpful. Resourceful.
Irmgard - Coconut Creek, FL
Russell - Coconut Creek, FL
Already reviewed on Google, but very happy.
Louise - Coconut Creek, FL
Alexis is an excellent Contractor. He is flexible and that made a very big difference in this second work on my dishwasher.
Louise - Coconut Creek, FL
Alexis Came to repair my brand new Whirlpool dishwasher. The door was off track which he fixed. He then had to order apart because the machine wasn’t working. He’s coming back on Tuesday to repair the machine. He was excellent.
Nancy - Coconut Creek, FL
Andrew Izquierdo is a great service technician. He was very thorough looking for a way to repair the issue with our refrigerator. We are very pleased with the outcome.
Mark - Coconut Creek, FL
Douglas was very efficient and able to identify the problem quickly
Very professional gentleman.
Cathy - Coconut Creek, FL
He knew the product from top to bottom and was very very helpful. Thanks for sending a top technician. He went above and beyond to accommodate us.
Lorrie Berntsen & Mary Pravato - Coconut Creek, FL
Alexis is, by far, the best serviceman we have ever met. He is extremely efficient, knowledgeable & friendly! Alexis gets right to the job & finishes fixing the problem with ease. No complaining; obviously proud of his work & company. We’re happy to have our dishwasher working again in quicker than we had expected...Thanks Alexis.
Donna - Coconut Creek, FL
Al was very nice and informative - explained what he was doing every step.
Alejandro - Coconut Creek, FL
Douglas was very helpful to accomodate a convenient time for the appointment.
Chris - Coconut Creek, FL
Job well done!
KC - Coconut Creek, FL
Lenae - Coconut Creek, FL
Alfonso was fabulous! Prompt, friendly., knowledgeable and rapidly assessed the issue at hand.!
Roberta - Coconut Creek, FL
Very fast, nice and professional
Service Man is Great
Nick - Coconut Creek, FL
Hire more guys like him
Janelle - Coconut Creek, FL
Refrigeration and Ice Maker
Leigh Ann - Coconut Creek, FL
Al fixed the cooling, dispenser and ice maker efficiently and was very courteous and knowledgeable to solve all the issues completely.
Rodolfo - Coconut Creek, FL
After the refrigerator was repaired I called the technician the next day to let him know that the problem was still there. He promised to come back but he did not show up. Now the refrigerator is down again and I called Flamingo today and your agent told me I had to start all over again calling back to Whirpool again to open a new service request. Very disappointed
Jerry - Coconut Creek, FL
Service rep decided that the problem was not the appliance.However it took a week until I received service.
Sophia - Coconut Creek, FL
Al very professional
Elliot - Coconut Creek, FL
Very happy with Al solved the problem and answered all our questions
Bianca - Coconut Creek, FL
Technician were great ,office staff need a bit of customer service training and they don’t offer weekend repairs which make it hard for working people
Great Service no cost as I am still under warranty.
Sharon - Coconut Creek, FL
Nate was extremely professional and yet friendly. Explained the issue with my washing machine and was able to fix during the appointment. He is an asset to the company he represents. Excellent service
Sivanischal - Coconut Creek, FL
We guys are not able to understand the problem. Done the same service more than 3 times and changing the same switch 3 times
Gail - Coconut Creek, FL
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer reported door alarm going off. Found RC door not making proper contact with door switch. Adjusted RC to align, and press down switch when closed. Unit is working as intended."
DISHWASHER WHIRLPOOL WDT970SAHV0 Customer reported unit not working. Found connector to power water valve was not fully inserted and would not energize valve. Fixed connection and ran through test cycle. All functions are now working properly.
DISHWASHER MAYTAG MDB4949SHZ0 Customer reported spray arm fell off. Found plastic for spray arm broken and needs to be replaced. Will return with part for repair.; ordrng 1 W10803178 (Spray arm)
DISHWASHER WHIRLPOOL WDF130PAHS0 Customer reported dishwasher not starting. Found strike bent out of shape/place. Replaced strike for latch. Door is now reading closed and operating as intended. policy adjustment#- wpftx00apl1
WASHER MAYTAG MVWX655DW1 unit need gearcase replace customer will have unit replace
WASHER MAYTAG MVWB835DW3 unit need cnrtl replace customer will get unit replace
REFRIGERATOR KITCHENAID KRFC300ESS01 "COMPLAINT THAT UNIT ISNT COOLING IN FREEZER. WE HOOKED GAUGES TO UNIT, UNIT HAS NO RESTRICTIONS AND IS COOLING PROPERLY. WE ADDED SOME FREON DUE TO SMALL AMOUNT OF FREON LOST WHEN REMOVING GAUGE. IF ISSUE CONTINUES, CUSTOMER WILL CONTACT MT ANDREW"
REFRIGERATOR WHIRLPOOL WRF555SDFZ10 "stuck water filtere , removed filter housing ,removed filter from housing ,reinstalled it , customer need to get a new water filter"
DISHWASHER WHIRLPOOL WDT970SAHZ0 "by customer unit not staring the cycle,checked unit door not closing ,loose gasket ,reinstalled gasket , ran diagnostic ,unit working ok"
DISHWASHER KITCHENAID KDTE104ESS1 "Found unit control had caught fire, melted, and melted power connectors. Spoke with Whirlpool Safety team. Instructed me to inform customer Safety team would be contacting them directly. Spoke with Asurion advised me to not proceed with any repair as safety will be moving forward with next step. sr#7727370854 -safetysr#7727320777 -asurion"
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced boards and tested. UI is getting power, lights are working on ui, and unit is running without any cut outs. unit is now working as intended."
REFRIGERATOR WHIRLPOOL WRF560SEYM05 uniut need door; ordrng 1 LW10413519 (door) and 1 WPW10481433 (logo)
DISHWASHER KITCHENAID KDTE334GPS0 Customer reported dishwasher working intermeddiently. Checked connection under unit to power cord and found 120vac while unit was running with no drop outs. Unit requires new controls for repair.; ordrng 1 W11165145 (UI) and 1 W11120155 (Control)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced RC door found to not be closing properly with damage to liner. Door is now closing properly. Unit working as designed.
DISHWASHER KITCHENAID KDTE104ESS1 "Customer reported unit smoking. Upon arrival unit unplugged. Unit found to be unresponsive, checked voltage at outlet and unit. Both read 120vac. Unit requires board.; ordrng 1 W10903576 (panel) and 1 W10854225 (control) and 1 WPW10605057 (sump)"
RANGE - ELECTRIC WHIRLPOOL WFE770H0FZ2 Reported element not working. Found RF element turning on intermidently. Connectors to switch was not properly secured. installed connection properly. Tested all functions. Unit working as designed.
DISHWASHER WHIRLPOOL WFE770H0FZ2 "INICustomer having trouble with drying. Found issue related to rinse aid. Instructed customer on proper filling, how to tell when it is full, and how to adjust ammount being dispensed. Ran unit through diagnostics without issue. Unit is working as designed. Instructed customer on control panel options including heated dry, and high temp wash."
REFRIGERATOR WHIRLPOOL KRMF706ESS01 ran test on unit and test cnrtl check temp and unit check out good customer had full bucket of ice unit cooling good
RANGE WHIRLPOOL WFC310S0EW3 check unit and found unit working good let customer that this unit elmnt will never get hot for safty unit working good tesrt temp unit ok
REFRIGERATOR SBS WHIRLPOOL WRF560SEYB05 claim #1586153594 use this number fo labor replace bad slider and test unit ok
REFRIGERATOR KITCHENAID KRFF707ESS01 replace fan test unit ok
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 replace motor and add greas to prevent unit from not frezzer up unit ok test motor and ice come out
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replaced evaporator, did a vaccumm, Filled unit with freon. Unit is cooling fine. Allow 24hrs for units temp to stabilize"
REFRIGERATOR KITCHENAID KRFC300ESS01 Training 34
DRYER MAYTAG MEDC465HW0 Dryer has a bad heating element - I removed and replaced the element.
REFRIGERATOR SBS WHIRLPOOL WRS321SDHZ01 found unit with frozen return vent i remove ice and show customer not to block vent and fix loose door handle test unit ok
DISHWASHER WHIRLPOOL WDT970SAHZ0 check and ands found customer was using wrong clcyes and having unit not drying coorect
REFRIGERATOR KITCHENAID KRFF707ESS01 unit need fan replace; ordrng 1 W11033168 (fan) and 1 W10843055 (cnrtl)
WASHER MAYTAG MVWB855DC3 Customer said unit not agitating or dispensing through oxi. Found coin binding washplate and removed it. Tested oxi dispenser several times and functioned as it should. Unit functioning as it should at this time.
DISHWASHER WHIRLPOOL GU1200XTLS1 Ran unit through several times and drained normally. Checked pump and is clear. Unit functioning as it should at this time.
30' FDBM WHIRLPOOL n/a need track replace; ordrng 1 W10397908 (rail) and 1 W11210990 (rail) and 1 WPW10397636 (slider) and 1 WPW10397635 (slider)
WASHER WHIRLPOOL WTW4800XQ "Customer reported unit not draining. Found long drain error, control error, and out of balance error in system. Reset main board, Drained water inside.Re-calibrated control. Ran test cycle and tested drain/spin. Unit passed without issue or errors. Instructed customer on loading and dertergent as well as how to reset unit if needed."
DISHWASHER WHIRLPOOL WDT970SAHZ0 replace cnrtl and touch pad unit ok
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 replace i/m and clean out bucket and let customer wait 24 for unit to get full bucket of ice; ordrd 1 wpw10300022 (i/m)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 unit need cnrtl; ordrng 1 W11043763 (cnrtl)
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer reported icemaker not working, damaged shelf, and order filter light on. Replaced shelf found to be damaged with exposed sharp glass. Checked diagnostic, found icemaker unresponsive with stuck motor error. Replaced ice maker and it is functioning/responding properly. Checked diagnostic to make sure switch for filter was reading properly. Unit requires new UI to fix light issue. #7727208988; ordrng 1 W11330971 (UI)"
DISHWASHER MAYTAG MDB4949SDM0 repair borken wire to dishwaher alos let customer to gert exterminator to check house for any mouse but test unit ok
REFRIGERATOR WHIRLPOOL GS5HAXNQ00 unit need cnrtl DISCONTINUED both pre debbie customer will replace unit
MICROWAVE OTR WHIRLPOOL WML55011HB2 ran test on unit and check plate and wheeel and unit working as design no problem found with unit customer not happy with d design but let customer we cant modify unit unit working as design
RANGE - ELECTRIC WHIRLPOOL WFE550SOHZ1 open unit and botton draw clip and and fix door and abjust door lacth so un it will i could remopve f5 code for self clean unit ok