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for Coconut Creek, FL
Janelle - Coconut Creek, FL
Refrigeration and Ice Maker
Leigh Ann - Coconut Creek, FL
Al fixed the cooling, dispenser and ice maker efficiently and was very courteous and knowledgeable to solve all the issues completely.
Rodolfo - Coconut Creek, FL
After the refrigerator was repaired I called the technician the next day to let him know that the problem was still there. He promised to come back but he did not show up. Now the refrigerator is down again and I called Flamingo today and your agent told me I had to start all over again calling back to Whirpool again to open a new service request. Very disappointed
Jerry - Coconut Creek, FL
Service rep decided that the problem was not the appliance.However it took a week until I received service.
Sophia - Coconut Creek, FL
Al very professional
Elliot - Coconut Creek, FL
Very happy with Al solved the problem and answered all our questions
Bianca - Coconut Creek, FL
Technician were great ,office staff need a bit of customer service training and they don’t offer weekend repairs which make it hard for working people
Great Service no cost as I am still under warranty.
Sharon - Coconut Creek, FL
Nate was extremely professional and yet friendly. Explained the issue with my washing machine and was able to fix during the appointment. He is an asset to the company he represents. Excellent service
Sivanischal - Coconut Creek, FL
We guys are not able to understand the problem. Done the same service more than 3 times and changing the same switch 3 times
Gail - Coconut Creek, FL
Kendra - Coconut Creek, FL
Sophia - Coconut Creek, FL
My serviceman was excellent. He very informative and knew what he was doing. Very professional Now when it came to scheduling it is awful for someone to receive a call Sunday night and not be able to call and leave a message if the time given is not convenient.
Caple - Coconut Creek, FL
This technician was very polite and knowledgeable. He was able to find the problem right away.
Robin - Coconut Creek, FL
I have used them several times always professional and responsive. Tech was very nice and proffesional
Al was great!
Chantal - Coconut Creek, FL
Al was super friendly and nice. Would definitely recommend
Marie - Coconut Creek, FL
Chris - Coconut Creek, FL
Very knowledgeable and professional
Ash - Coconut Creek, FL
Rodolfo - Coconut Creek, FL
Quick repair and honest diagnosis He did well as he had promised
Erwin - Coconut Creek, FL
Good service and a good worr
Lanlan - Coconut Creek, FL
Susan - Coconut Creek, FL
Umber - Coconut Creek, FL
Great experience!! Very happy 😊
Sidney - Coconut Creek, FL
Great service. Very knowledgeable.
Keith - Coconut Creek, FL
Alfonso was amazing and made the whole repair effortless
Thomas - Coconut Creek, FL
Flamingo hours do not accommodate a working family. No evening or Saturday hours. Failed to communicate promptly with Lowes to get confirmation to order parts for my washer. Due to delay I was without use of my washer for an additional week. Service technician ordered two parts for my washer,the control panel and computer board. When he arrived on the second service call he was only going to replace the control panel. When I brought it to his attention Lowe's approved both parts it was only then he decided to replace both parts.
Sidney - Coconut Creek, FL
Teresa - Coconut Creek, FL
The technician was prompt, friendly, and kept me informed.
DISHWASHER IKEA IUD8010DS2 "Replaced pump and sensor,ran calibration ,checked unit ok"
OVEN WHIRLPOOL WFE320M0ES2 "oven not working ,faulty control; ordrng 1 W11122560 (control)"
DISHWASHER WHIRLPOOL WDF518SAHM0 Unit would not allow cycle to be changed. Disconnected and reconnected controls. Unit now allowing cycle change. All checked ok.
DISHWASHER IKEA IUD8010DS2 need more parts; ordrng 1 WPW10705575 (sensor)
REFRIGERATOR WHIRLPOOL WRB322DMBM01 unimt need HOUSNG replace; ordrng 1 W11211470 (HOUSNG-OUT)
WASHER WHIRLPOOL WTW8200VW0 "control not responding , ,customer will buy a new machine"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced boards, fascia, evap fan motor, evap cover and icemaker. Thawed and cleared drain. All checked ok."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Custome reported unit dispensing water slowly. Found housing to be bad. Replaced housing and unit began to dispense water normally. Also noticed unit had a line in filter installed behind unit. Informed customer to check that filter if issue persist. unit working as intended.
WASHER WHIRLPOOL MVWB865GW0 "Replaced parts ,ran calibration ,checked unit ok"
REFRIGERATOR KITCHENAID KSSC48QKS02 Replaced reservoir and tested unit. Unit is now dispensing water. All checked ok.
REFRIGERATOR KITCHENAID KSSC48QKS02 see 17 notes
DRYER MAYTAG MEDC465HW0 customer complaint dryer not stopping checked found bad timer replaced all ok
MICROWAVE OTR WHIRLPOOL WMH31017HS2 replace bad cnrtl panel and test unit ok
RANGE - ELECTRIC WHIRLPOOL WFE515S0ES1 found unit with door not make cotact to sw i remove door and abjust door hinge and test unit and light shut off also let customer know only use h20 to clean unit inside but unit ok
DISHWASHER WHIRLPOOL KDTE334GPS0 "not responding or going into diagnostic ,faulty controls; ordrng 1 W11165145 (console) and 1 W11165145 (control)"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "unit will require new control, ice maker and motor for evap.; ordrng 1 W11330931 (control) and 1 W11294907 (icemaker) and 1 W11188493 (cover) and 1 W11087438 (motor)"
REFRIGERATOR KITCHENAID KRMF706ESS01 unit need door seal replace; ordrng 1 W11347435 (seal) and 1 W10919724 (door) and 1 WPW10347114 (shaft)
REFRIGERATOR WHIRLPOOL KSSC48QKS02 Unit not dispensing water. Found cracked reservoir line underneath fridge.; ordrng 1 WP2256126 (reservoir) and 1 2man (2man)
DRYER MAYTAG MEDC465HW0 customer complaint dryer will not stop checked found bad timer parts ordered; ordrng 1 WPW10185992 (TIMER)
DRYER WHIRLPOOL WED4950HW0 customer complaint dryer not drying or long time drying checked use dryer test kit found blocked vent to outside advised customer to have vent cleaned dryer is working by design; used 1 8522199 (TEST KIT) from stock
WASHER MAYTAG MVWB835DW4 customer complaint washer leaking water checked found customer using bleach dispensor for detergent showed customer correct way to use all ok
DRYER WHIRLPOOL WED4800XQ1 customer complaint dryer not working checked found bad motor and timer customer declined est will buy new unit
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 PAD # wln2200dpl1. Unit is leaking from fascia for icebox. Found lack of voltage to heater and heater testing open. Need to replace control and heater.; ordrng 1 W10843055 (cntrl-elec) and 1 WPW10553630 (escutcheon)
DISHWASHER WHIRLPOOL WDF518SAHM Tested unit and functioning as it should. Allchecked ok
REFRIGERATOR WHIRLPOOL WRF560SEYM05 customer complaint door bottom hinge on door broken checked replaced bad door all ok
DISHWASHER KITCHENAID KDTM354DSS5 Unit had broken adjusters not allowing rack to move properly. Replaced adjusters and now able to move rack properly. All checked ok.
DRYER MAYTAG MEDX655DW1 "Customer reported discoloration on vent where heating element is located. Explained that is is normal over time and can happen at an excelerated rate when airflow is poor. Checked airflow and found it to be nonexistant. Told customer to contact a dryer duct cleaner company to have ducts cleaned, and recommended duct hose be replaced with a semi rigid alluminum duct. Dryer is functioning perfectly as designed."
REFRIGERATOR WHIRLPOOL GD25DIXHW02 customer complaint noisey and frzing over checked found bad defrost timer replaced all ok
WASHER MAYTAG MVWB835DW4 Unit leaking water. Fill hoses were loose. Tightened hoses and unit is no longer leaking. All checked ok.
MICROWAVE JENN-AIR JMW2430DP01 replace bad cnrtl and test unit and unit ok
REFRIGERATOR WHIRLPOOL GD25DIXHW02 customer complaint clicking noise and still frzing oven parts ordered; ordrng 1 4388932 (TIMER-DEF)
WASHER WHIRLPOOL WFW92HEFBD0 "Unit still having issues with completing cycle due to F03E01 error code. Found pressure hose had two pin holes due to rubbing against tub. Replaced pressure hose and water level sensor to correct issue. Cleared error code and ran diagnostic cycle. Washer is now working fine. No charge for parts, unit within PSP coverage period, no charge for labor due to call back from service order 830588.; pckd up 1 W11044559 (hose) and 1 WPW10448876 (water level sensor)"
DISHWASHER WHIRLPOOL WDF520PADW5 "found loose upper rack stopers ,reinstalled it ok"
DISHWASHER MAYTAG MDB8989SHZ0 unit has big dent inside tub need to be replace; ordrng 1 W10713320 (tub)
REFRIGERATOR WHIRLPOOL GD25DIXHW02 customer complaint fridge ff section not cooling checked found bad defrost bimetal replaced all ok allow 24hrs for normal cooling and ice
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "nothing wrong with unit ,working ok ,not condesation at all at this time."
RANGE WHIRLPOOL WFE505W0HZ0 customer complaint power failing while using oven checked unit power supply terminal blocked fine wire connection fine called tech line stated customer has issue with power supply in home needs to have socket taken apart and checked also breaker not just meter check file#7725467426
REFRIGERATOR WHIRLPOOL GD25DIXHW02 customer complaint not cooling checked found frzen over evap not defrosting needs bimeatl and heater parts ordered; ordrng 1 WP2323198 (HEATER) and 1 WPW10225581 (BIMETL-DEF)
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 customer complaint frigde not cooling checked found bad overload and start relay replaced tested comp started allow 24hrs for normal ice and cooling; used 1 8201786 (RELAY) from stock
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Found one of the defrost heater loose ,reconnected it ,checked ok"