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for Cape Coral, FL
Amalia - Cape Coral, FL
Joe was on time. very professional and knowledgeable.
Jason is a KEEPER
Carol - Cape Coral, FL
Jason was early which made me very happy and fixed and explained the issue. I learned something! Great guy.
Michael - Cape Coral, FL
Awesome service prompt, courteous and professional.
Rafael is awesome!
Joseph - Cape Coral, FL
Great service, on time, very professional
Victor - Cape Coral, FL
Rafael was awesome, he knew what was wrong and how to repair my refrigerator
Low service fee and great service, will call again!
Anita - Cape Coral, FL
The technician was polite and knowledgeable, great guy.
Michele - Cape Coral, FL
As soon as we had a technician that was knowledgeable to figure out the true issue we were happy. The first two people who were dispatched to us in my opinion were not interested to finding a resolution. The gentleman that came out and subsequently ordered the part(s) we need and the last gentlemen that came out and installed the parts were great. So, my rating is for the last two people out to my house.
Beth - Cape Coral, FL
Excellent customer service got the job done nice guy
Bruce - Cape Coral, FL
Very knowledgeable, our problem could not be resolved!
Floyd - Cape Coral, FL
Excellent and professional
Kyle - Cape Coral, FL
The technician that did our repair worked with us in a very professional manner and called ahead of time being ahead of schedule and worked with us not being available immediately. Highly recommend
Carol - Cape Coral, FL
Excellent & very knowledgeable technician.
Great service excellent
Lisbet - Cape Coral, FL
Lgi - Cape Coral, FL
Joe did an awesome job taking care of the problem we were having and he did it in a very professional way. Joe was right on time and extremely knowledgeable and was able to fix the issue in a timely manner. Thank you again for the great service.
Michele - Cape Coral, FL
This is the second time we had to have someone out for the same issue, this second time seems to be successful.
Meva - Cape Coral, FL
Great Customer Service!
Julie - Cape Coral, FL
So refreshing to deal with a company that does what it says its going to do. Wonderful service from beginning to end.
NEED JASON BACK
Dorothy - Cape Coral, FL
I WILL BE CALLING MONDAY 4/22 JASONNFIXED MY LED LIGHTS O.K . MY WATER DISPENSER WAS WORKING NOW IT DOES NOT.
Ann - Cape Coral, FL
James - Cape Coral, FL
The best service person I have ever had.
Rick - Cape Coral, FL
Awesome job. Highly recommend!
Derek - Cape Coral, FL
Raphael was excellent!!
Valorie - Cape Coral, FL
He’s really nice & very patient. He did a great job. You’ve a great employee-
Lorraine - Cape Coral, FL
They came when they said and fix the problem
Tom - Cape Coral, FL
Jacki - Cape Coral, FL
Appointment scheduled very quickly and Rafael was awesome
Great customer service and
Michael - Cape Coral, FL
Rafaelito, was a great service tech that took care of our needs. He was extremely personable and very understanding to our problem. He explained everything in detail and made us aware of what we need to do in the future to avoid having the same problem occur. Honesty and good work ethic are to find these days but Rafaelito, was representative of both. Highly recommended for service needs. Thank you Flamingo and Rafaelito.
Valorie - Cape Coral, FL
He showed up on time, explained the problem, ordered a new part and fixed it.
FREEZER WHIRLPOOL WRF989SDAW00 S71233unit is not cooling. evap is still the original needs black evap coil. ; ordrng 1 W10917531 (evap) and 1 W10276644 (compressor)
VENTHOODS WHIRLPOOL n/a spoke to leon from techline because there was a stractch that was about 5 to 6 inches long. the customer just purchased the unit a month ago.i spoke to partner team i was advised for the customer to call whirlpool and provide them with the S.R number so whirlpool can further assist the customer . sr 7724855907
WASHER MAYTAG MVWX655DW1 inspected the unit and foind that the lid was not sitting down flush to enagage the latch. i replaced that lid and everything checks out fine
WASHER MAYTAG MVWB835DW1 installed both console and the main board. both parts were covered through our psp program. i recalubrated the wahser and everything checks out fine. customer is reponsible for service call and labor only.
DRYER WHIRLPOOL WED4815EW1 "inspected the unit and found that the cut off fuse was open. i replaced the fuse and everything checks out fine.; used 1 279816 (CUTOFF, THERMAL) from stock"
WASHER MAYTAG MVWB766FW0 inspected the uit and found that there was an f6e2 error. there a communication error between the board and the console; ordrng 1 W10919546 (console) and 1 W10920541 (control board)
FREEZER WHIRLPOOL KRMF706ESS01 installed name badge and everything checks out fine
REFRIGERATOR JENN-AIR JFFCC72EFS02 "inspected unit. found the units icemaker is working but no water, found the fill tube is frozen over and will need to be replaced; ordrng 1 w10917894 (fill tube)"
REFRIGERATOR KITCHENAID KRMF606ESS01 "inspected unit, found the units drain tube was clogged with debry, cleared it out and units drain tube will allow water to pass thru"
REFRIGERATOR AMANA ASI2575GRW customer complaint is that the unit is still making noise. i did hear the unit making a vibrating noise from the conderser coil. i installed 2 plastic washer on the set screw to prevent the vibration noise. and as far as the run time on the unit. it will run 80 percent of the time. the unit is cooling fine and making ice. customer is still not happy that the unit making noise but the only noise is the compressor and the fan running and its working to manufactor specs sr 7724856988
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 installed the new filter housing tested the dispenser and everything checked out fine. aslo the customer was having issues with the ice dispenser which was only dispensing crush not cube and i found that in the back where the augour motor was the soleniond was barely making contact. i replugged in the solniod tested the unit and everything checks out fine
WASHER KITCHENAID KHWS01PMT1 inspected the unit and went to installed the ui board and found that its the wrong board. it was correct part number but wrong board in the box.; ordrng 1 WP8182150 (ui board)
REFRIGERATOR AMANA n/a "customer complaint is that the icemaker is not working and not able to to get the bin out. i inspected the unit and found that from the ice buckey to the fill tube it was a block of ice. it looks like the icemaker got stuck in the fill postion. due to that the ice maker and the bin will need to be replaced.; ordrng 1 WPW10558423 (bin), used 1 WPW10300022 (icemaker) from stock"
LAUNDRY WHIRLPOOL n/a inspected the unit and found that unit is extremly loud while running. ordering mag and transformer; ordrng 1 W10818686 (mag) and 1 W10880342 (transforner) and 1 W10850446 (cap) and 1 W11256462 (diode)
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "inspected unit, found the unit is still dripping, replaced fittings, also tapped the back of the fridge because the units water line was getting kinked, unit is not dripping for me now, informed the customer to call back if unit still leaks; used 1 WP4373559 (FITTING), and 1 WP2198677 (CONNECTOR) from stock"
DRYER MAYTAG MEDC400VW0 inspected the unit and found tha the switch on the door was broken needs new switch.; ordrng 1 WP3406107 (switch)
WASHER-TOP LOAD WHIRLPOOL WFW92HEFW customer complaint is that the soap is not dispensing. i inspected the unit and ran the uit through diagnostic. there were no error codes. also the customer is using the cartridge and it hold 18.5 oz of soap good eneough for 36 loads. i also adjusted the harness of the water and the concentration on the soap
REFRIGERATOR SBS WHIRLPOOL WRS576FIDM02 installed diffuser tested the unit out on test 3 and everything checks out fine
WASHER WHIRLPOOL WTW8040DW2 "inspected the unit and found that the washer will not turn on. i verified the outlet and im getting 120 goiung into the main board but is not allowing the unit to power on needs ui and main board W10858298 ui board W10812421 main board; saved tckt , states that autho needed"
STOVE WHIRLPOOL MES8800FZ2 installed back trim because it was dented upon delivery.
WASHER WHIRLPOOL n/a "Inspecting unit found units control is bad , replaced control unit testing ok"
DRYER WHIRLPOOL WED4815EW1 installed all parts the door is losing alot better tested the unti and everyhting checks out fine
REFRIGERATOR AMANA ASI2575GRW "inspected unit, found the units still making noise, adjusted the right and left side rollers for a better level, also put corks tape on the struts across and readjuated the screws, left the screws out on the bottom grill, unit tested okay"
DISHWASHER MAYTAG MDB4949SHZ0 insspected the dishwasher and found that the panel was dented on the left corner on the panel. the panel was order on the 15th of april but the customer was in michigan. i replaced the panel and everything checks out fine
REFRIGERATOR KITCHENAID KFIS29PBMS00 Installed new drain pan unit testing ok
REFRIGERATOR SBS WHIRLPOOL WRS576FIDM02 customer complaint is that the unit is that the unit is making clicking noise and the damper needs to be replaced; ordrng 1 W11164593 (damper)
REFRIGERATOR WHIRLPOOL WRF736SDAM11 customer complaint is that the unit is not cooling. i found that the realy on the compressor was open. it was due to the condenser fan motor not running properly. customer will call back if will like repair. he just wanted a diagnosis
WASHER WHIRLPOOL WTW4816FW01 installed the rods. i recalibrated the unti and everything checks out fine.
DISHWASHER WHIRLPOOL WDT750SAHZ0 installed the tank on the dishwasher tested the unit and everyhting checks out fine
DRYER WHIRLPOOL WED5620HW0 installed both thermal fuse and the ui console. tested the unit and everything checks out fine
FREEZER WHIRLPOOL KRMF706ESS01 installed the freezer door due to a dent being on the door upon delivery. needs name badge ; ordrng 1 W10909682 (badge)
REFRIGERATOR WHIRLPOOL KRFF507ESS0 installed both main board and the pantry drawer. and evap coil was cleeared . everything checks out fine
DISHWASHER WHIRLPOOL KDPM354GPS inspecte dthe unti and found that the dishwasher was making a loud grinding noise. i ran diagnostic and found during the wash the motor was extremly loud. i replaced the motor tested the unit out and everything checks out fine.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 customer complaint is that the icemaker is getting stuck and is clumped up. i found that when i cycle the unit the fill tube was leaking. i foil taped the the fill tube because the prssure of the water was casing the fill tube to splash water and drip down the fill tube. cycled the ice maker and everything checks out fine. also the customer had a rust stain on the right hand corner of the dispenser tray. customer states that shes been in the hospital for the past 2 months and was unable to report any issues. i called partner team and i was advised that the issue is cosmetic and not covered.
REFRIGERATOR WHIRLPOOL WRF757SDHZ installed the housing and the wheel for the veggie draws
FREEZER WHIRLPOOL WZF34X18DW03 "Installed new dye drier and compressor , vaccumed unit and regassed , unit test ok."
DISHWASHER KITCHENAID MDB4949SHZ0 customer complaint is that the the door wasnt closing properly. i found that the unit was out of alignment and i had to relevel the legs and now the unit is leveled and closing properly
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 installed resevoir tested and cycled the icemaker and everything checks out fine
WASHER MAYTAG MVWB835DW1 customer complaint is that the the unit is not powering on. i found trhat there a miscomunication between the boardand the ui.; ordrng 1 W10861510 (console) and 1 W11024149 (control board)
ICE MACHINE KITCHENAID KUIC15NHZS0 customer complaint is that the unit is making too much ice. i inspected and ran the unit through diagnostic and found that the thermister was open. i replaced the thermister and everything checks out fine. part installed is WPW10511923