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for Brooks, GA
Elise Segers is excellent!
Anne - Brooks, GA
After multiple attempts to fix an appliance with multiple companies, our technician, Elise Segers, was able to diagnose the issue and work with the manufacturer to determine the solution. Always courteous, prompt and professional.
Great Customer Service and Knowledgeable Technician
Virginia - Brooks, GA
Richard - Brooks, GA
The technician was very knowledgeable of her profession and an excellent personality.
Rick - Brooks, GA
REFRIGERATOR KITCHENAID KSC24C8EYP02 REPLACED DOOR GASKET AND HEATED TO FORM TO CABINET INFORMED CUSTOMER IT WOULD TAKE A FEW DAYS FOR GASKET TO FULLY FORM ALSO INSTRUCTED CUSTOMER TO WIPE GASKETS WITH WARM SOAPY WATER TO HELP FORM GASKET DOOR IS NOW SEALING PROPERLY
RANGE WHIRLPOOL WFG540H0ES1 replaced manifold and adjusted flames oven is now operating as it should
RANGE WHIRLPOOL WFG540H0ES1 found knobs turning very easy needs new manifold ordered parts listed return visit needed; ordrng 1 W10783318 (manifold)
BUILT-IN OVEN WHIRLPOOL WOD51EC7AS05 found loose connection at control board secured wires and test unit and oven is opperating as it should
REFRIGERATOR JENN-AIR JS42NXFXDW0 replaced water filter housing and water lines test unit and no leaks
DISHWASHER WHIRLPOOL WDT750SAHB0 replaced float switch and test unit and unit is opperating as it should no leaks customer requested part for claims i explained to customer that i needed to obtain the part for flamingo appliace inventory purposes
DISHWASHER WHIRLPOOL WDT750SAHB0 FOUND DISHWASHER WITH A LARGE AMOUNT OF WATER SITTING AT BOTTOM OF TUB UNDER DISHWASHER AND ALSO INFRONT OF DISHWASHER FLOORING IS SEPERATING AND LIFTING PICTURES ATTACHED IN SD MOBILE RAN DISHWASHER IN DIAGNOSTICS AND GOT CODE 6-4 FLOAT SWITCH FAULT CODE DISHWASHER CYCLED THROUGH ALL SELECTIONS NO LEAKS FOUND CHECKED DOOR GASKET AND HOW DOOR IS SEALED AND DOOR HAS GOOD TIGHT SEAL TEST FLOAT SWITCH ON SWITCH SHOWED .04 OHMS NEEDS NEW FLOAT SWITH ORDERED PARTS LISTED RETURN VISIT NEEDED; ordrng 1 WPW10195039 (FLOAT SWITCH) and 2 W10503548 (CLIPS)s
REFRIGERATOR KITCHENAID KSC24C8EYP02 TRIED TO INSTALL NEW DOOR GASKET BUT GASKET WAS CUT TO SHORT NOTIFIED PARTS DEPARTMENT AND THEY ARE DOING RESEARCH TO LOCATE THE PROPER GASKET FOR CUSTOMER RETURN VISIT WILL BE NEEDED WHEN PART IS LOCATED PUT OLD GASKET BACK ON AND HEATED TO HELP FORM TO CABBINET UNTIL NEW GASKET IS LOCATED; O-emld tckt
REFRIGERATOR JENN-AIR JS42NXFXDW0 FOUND LEAK COMING FROM FILTER HOUSING ORDERED PART LISTED; ordrng 1 WP2320654 (TUBE WATER) and 1 WP2317912 (TUBE WATER) and 1 WPW10121140 (FILTER HOUSING)
REFRIGERATOR SBS KITCHENAID KSC24C8EYP02 found door gasket on freezer side torn allowing air to enter into cabinet and cause a frost build up needs new gasket ordered part listed; ordrng 1 W10355591 (door gasket)