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for Brookhaven, GA
agnga - Brookhaven, GA
Had our refrigerator not working right before Christmas with out of town company coming. Not a good scenario. After some frustration with whoever handled the phone calls, a time was set for someone to come out. The service technician, Brandon, made up for the above mentioned frustration. He was prompt, knowledgeable, efficient, and followed through on what was needed, which included coming back that evening with the necessary parts and having everything repaired and running. What a relief! Christmas was saved!!
Great professionalism and service!
Rishi - Brookhaven, GA
Great communication from Flamingo, everything was on time and as promised. Brandon was very professional and efficient at the repair—he was the best. Really top-notch experience all around.
Kimberly - Brookhaven, GA
That man that came out to my house was outstanding. He helped me with other whirlpool appliances as well. He gave me advice for them since this was a brand new home and I’m new to whirlpool.
Raye - Brookhaven, GA
On time, professional.
Sonia - Brookhaven, GA
REFRIGERATOR KITCHENAID KRFC604FSS00 replaced broken wat filter door latch to allow the door to securely close
RANGE WHIRLPOOL KSDG950ESS1 consession for 2 man: kiv6a00ml2found that thermostat is bad and convection fan blade and baffle are warpped causing them to rattle when oven is in use. autho for 2 man job by wp; ordrng 1 W11093167 (fan blade) and 1 W10346153 (baffle) and 1 2man (2man)
DISHWASHER WHIRLPOOL WDT720PADM3 found that the clip that secures the upper rack was not secure causing the rack to slip out of place . reinstaslled and works ok
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "replaced unresponsive panel to address buttons that wouldnt respond , unit checked ok"
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "complaint of ui issues needs ui, needs ui; ordrng 1 W11043015 (panel-ui)"
DISHWASHER WHIRLPOOL WDT710PAHZ1 "complaint of a leak,resecured the gasket in place and advised the customer on proper loading"
OVEN WHIRLPOOL KEBS207BSS01 replaced failed control panel fuse to adderess dead unit; used 1 WPW10545255 (fuse) from stock
REFRIGERATOR WHIRLPOOL KRFC604FSS00 installed revised evap thermistor to address cusotomers concern of warm temps in fresh foodadditional autho-ki14t00ml2
DISHWASHER WHIRLPOOL WDF540PADM3 "Check found faulty door hinge,replace trst unit check ok."
OVEN WHIRLPOOL WOC95EC0AS04 "complaint of the oven not baking properly, found that the oven was cooking at 338 when 350 was requested , added an additional 10deg to the bake via calibration"
DISHWASHER WHIRLPOOL WDT710PAHZ1 "12/11/18 9:00: 58 rspndd 12/11 TUE, repaired damaged door strike to allow door to close properly"
DISHWASHER WHIRLPOOL WDF540PADM3 "Check one dishwasher door not level and bottom rack fall off,check found faulty door hinge ordering hinge,; ordrng 1 WPW10274922 (HINGE-DOOR) and 1 WPW10274921 (HINGE-DOOR)"
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Check one refrigerator not making,this is the 7time,call tech line spoke to JK & mark,check dc voltage at the dispenser ui it has the 14dcv,but not to icemaker,was told ot order the door and the control, sr#7723624953,customer will call when he get the door door .; ordrng 1 W11129497 (DOR-FIP) and 1 W11123970 (PANEL-UI)"
DRYER WHIRLPOOL WED8500DW4 Arrived at residence and checked out keypad. Secured and ensured loose connection to the board tight. Tested and works. Verified proper ventialtion outside. Unit heats and keypad works ok. Advised client about ensuring keypad is clean to avoid any issues.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 replaced defective air diffuser. Tested and worksCLient will call in to pay. No method of payment at the time of service.
DISHWASHER JENN-AIR JDB8500AWX1 Ensured unit working . Ran the unit is disgnostics to ensure proper function. CLient has suffered power outtages and surges in the past. Unit tested and works.
DRYER MAYTAG MEDB835DW4 Arrived at residence and tried muktiple times in efforts of repliactig the issue. Ensured everything plugged in and the voltage is good to the unit. 240v. No errors in diagnostics. Tested and works
MICROWAVE WHIRLPOOL WMC50522HZ0 Spoke Karen from trade care team to update warranty info. Obtained correct model and serial number off of the product. Display showing 000 and no buttons or functions work. Unit has a Total Replacement Warranty.Manufacturers will contact client within 3 business days for a solution.FIle # 7723494771
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "WHFDP00EP1 is autho for repair.Air diffuser making clapping noise sometimes. Unit is cooling and air diffuser is opening, but making a clapping noise. CLient did not have method of paying. "
FREEZER JENN-AIR JB36NXFXRE00 Assisted tech 58 on repairs (training)
FREEZER JENN-AIR JB36NXFXRE00 replaced freezer evaporator to address concern of insufficent cool
RANGE WHIRLPOOL KSDG950ESS1 "installed new hinges to address the door not closing securely , checked ok"
MICROWAVE WHIRLPOOL WOC95EC0AS04 Refer to other techs notes.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced defective icemaker. Please allow 24 hours for proper ice production.
MICROWAVE WHIRLPOOL WOC95EC0AS04 Made adjustements to the the unit so that the switch is enagaging....Door switches enagging properly.