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for Boca Raton, FL
Bonnie - Boca Raton, FL
Great service, prompt, the gentleman who came out was just that - a gentleman, kind smart and helpful. He took what I thought a major problem and made it very easy. Thank you!
Rob H - Boca Raton, FL
The Flamingo team was fantastic. It took longer than expected to fix our microwave but they engaged the right folks, escalated appropriately, and ultimately fixed our appliance. Very professional, clean and respectful throughout the process, great communication as well from the guys who did the work.
Joan - Boca Raton, FL
Technician did excellent job.
Great and quick service
Jackie - Boca Raton, FL
Alexis let me know what I needed to go buy and he waited for me to come back so he could fix my stove!!!
Very professional and knowledgable
Dave - Boca Raton, FL
The tech was on time, pleasant and professional. He took great care to minimize any mess from removing our oven and left things the way he found them. Knew what he was doing and got the job done quickly.
Janet - Boca Raton, FL
Miguel Torres was very helpful and informative.
Thomas - Boca Raton, FL
good communication about appointment and service window- on time- professional service
Mr Guy - Boca Raton, FL
Susan - Boca Raton, FL
Wayne - Boca Raton, FL
Very knowledgeable & answered all our concerns
Debra - Boca Raton, FL
Diagnostic for oven (that won't turn off)
Sandra - Boca Raton, FL
Service time was prompt; rep professional; good service all around! (there was no charge)
Diane - Boca Raton, FL
Me Roman Haar
Roman - Boca Raton, FL
Martin - Boca Raton, FL
Called when on the way, as promised. Knowledgeable and friendly.
Solved the problem very quickly
Angie - Boca Raton, FL
Andrew was very helpful and professional. He solved the problem in about 5 minutes.
Great service—and great is not strong enough. Jeremy went over each of our newly installed appliances (4) and showed us stuff we didn’t know that we d
Robert - Boca Raton, FL
You’d do well to keep Jeremy in your employe.
Northwestern Mutual - Boca Raton, FL
Magno Tubertine was informative and very professional. He answered all our questions. Thanks.
Job well done
Lawrence - Boca Raton, FL
Scott - Boca Raton, FL
Jeramey from Flamingo was respectful, timely and very knowledgeable. He repaired my new oven under warranty. He even provided some addition recommendations on the dishwasher. He is a valuable asset to Flamingo.
Don - Boca Raton, FL
Alexis is the best service rep. Flamingo should be very proud of him. He not only fixed the problems but he taught me more about my appliances so I could use them more efficiently. Great guy
Randee - Boca Raton, FL
The guys were very nice
Yitz - Boca Raton, FL
Patricia - Boca Raton, FL
Andrew was knowledgable, polite and efficient
Lawrence - Boca Raton, FL
Chris - Boca Raton, FL
Ann - Boca Raton, FL
Ann - Boca Raton, FL
REFRIGERATOR WHIRLPOOL WRS321SDHV02 Unit was not dispensing ice. Found solid chunks of ice stuck in ice bin. Removed ice build up. Tested and unit is now dispensing ice.
WASHER WHIRLPOOL WFW92HEFW0 "Washer has a F1E1 error code, it is recommended to unplug and check see if electrical it is correct, if it is after 5 minutes unit would work, if problem persist unit will need new control board. Stackable washer and dryer. Would need 2 man. Customer said she is going to have the dryer removed from the top."
MICROWAVE IKEA IBMS1455WS0 "Unit has a bad clock, removed and replaced clock"
WASHER MAYTAG MVWB765FW2 removed and replaced the main control and touch pad. unit is it working fine now.
REFRIGERATOR KITCHENAID KFXS25RYMS4 "Installed new ice maker but now no power at all is coming to connector in ice box. Called tech line to perform checks mike ref# 7724859440. Found no voltage going to ice maker namely on fuse on ice maker. Techline suggested to change board to fix unit.Control board s-coded per MT Andy; ordrng 1 W11035835 (control board), ordrd 1 12002646 (light switch)"
WASHER WHIRLPOOL WTW8500DC5 "Customer reported issue with dispenser and water level. Found control was dispensing at wrong times.Explained water level is normal on HE Washer, and options available to get more water. Customer isnt satified with water level, does not want repair and wants to exchange for different unit."
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Issue with door rusting/pitting and streaking. Customer informed me they have been using recommended cleaning products instructed by kitchenaid. Door issue has not improved. Took photos and attached to service. Unit was purchased from brandsmart 12/9/18. Informed customer doors will be sent directly to them, should arrive in 6-8 weeks and to call back once the parts arrive for installation.; ordrng 1 LW10365619 (RC Door) and 1 LW10410951 (FC Door)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Removed and replaced ice maker and water, unit checks out fine now."
REFRIGERATOR JENN-AIR JB36SSFXRA02 unit need borad replace; ordrng 1 WPW10290822 (borad)
MICROWAVE OTR KITCHENAID KMHS120ESS8 Returned to customers house. Found liner began to peel on side/bottom inside microwave. Touch up paint received was too dark. Customer informed me they have only used water to clean the interior as advised after last unit was replaced. Contacted Tech line and explained 20-30 bottles of touch up paint would be required to repair interior. Informed me they would be in contact with the customer and i in about a weeks time. sr#7724819470
COOKTOP JENN-AIR JIC4536XS00 found that units center burner did not have a good contact with the pan used causing the right burners to not work as well because they are linked together as an enegry saver. advised customer that this is a normal function with the unit and also spome with techline to document the situation. sr#7724857306
RANGE WHIRLPOOL MER6755AAQ25 Unit has a bad heating element on the bottom oven broken.; ordrng 1 WP7406P428-60 (elmnt-bake)
WASHER MAYTAG MVWC565FW1 "Unit not turning on. Replaced main control, calibrated and tested in high spin. Unit is now working great. Explained how control works and sensor in washer, and how to get more water if necessary."
ICE MAKER KITCHENAID KUID308ESS2 found that unit has a defective grid cutter causing unit to not make ice. ordering a new grids and returning for repair.; ordrng 1 W10919199 (GRID-CUTTR)
MICROWAVE WHIRLPOOL n/a Unit not powering on. Found unit on GFI outlet. Plugged unit into another outlet that was stand alone. Unit is working as designed when plugged in different outlet. Customer needs to have outlet fixed without gfi. Unit is working as designed.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Replaced ice maker and tested. Found voltage coming out from control, but not through ice maker harness. Will return with harness.; ordrng 1 W10838084 (harness) and 1 WPW10366605 (cntrl)"
DISHWASHER JENN-AIR n/a Found that units tracks are broken. Replaced both tracks and adjusters. After repair I tested operations and all checked out good.
REFRIGERATOR KITCHENAID KFXS25RYMS4 "After repair unit ice maker didnt harvest ice. Found ice was in ice maker but not dropping ice in bin. Ice maker was stopping at a certain point in harvest cycle. Installed new ice maker from truck stock and noticed after installing and running a cycle the arm bar is very loose and this ice maker stops at a particular moment in the cycle. Ordering new ice maker to fix unit.; ordrng 1 W10882923 (icemaker) and 1 12002646 (light switch), used 1 w10882923 (ice maker) from stock"
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Unit condensating in freezer causing light not to come on. ordering parts to fix unit.; ordrng 1 W10443315 (gasket) and 1 12002646 (light switch) and 1 W11043014 (light) and 1 WPW10134764 (socket) and 1 W10841140 (adhesive)
REFRIGERATOR MAYTAG MRT118FFFH01 Training 85
REFRIGERATOR MAYTAG MRT118FFFH01 replace dier and evp amd charge unit and unit statred coolig also ;let customer wait 24 hour for unit to cool
DISHWASHER JENN-AIR JDB9800CWP2 "Found sump has a restriction inside causing a noise while in wash cycle, ordering a new pump and returning for repair.; ordrng 1 W10902325 (PUMP&MOTOR) and 1 W10866121 (CNTRL-ELEC)"
WASHER WHIRLPOOL WTW4800BQ1 "Found suspension bad, replaced suspension rods, calibrated, and tested in high spin. Unit is now working as intended."
DRYER WHIRLPOOL WED9200SQ1 "Unit has a bad heating element, I did take the unit apart and element it is getting 240 volts, however, in order to replace the heating element, drum and other component have to be removed."
REFRIGERATOR KITCHENAID n/a cc unit noisy tc found unit to be within normal operation and all noises sound normal. informed customer of proper use and care and noises to be expected when the unit is operating. unit checks all ok. job completed.
REFRIGERATOR WHIRLPOOL n/a 16-66 temperature unit has a defrost issue.; ordrng 1 W11035841 (control) and 1 WPW10495967 (heater) and 1 W10861655 (harness) and 1 W11239666 (touchpad)
WASHER MAYTAG n/a Unit would not spin out load. Removed and inspected harness connections to rotor and stator. Reinstalled and tested unit. Unit is now spinning. Ran calibration and test cycle. Unit is functioning as it should. All checked ok.
DRYER MAYTAG MED6000AW0 "Removed and replaced the main control and sensor, found excessive lint inside, advised Customer to maintain unit clear, also dryer vent it is connected to a ventilation of another dryer, that can cause it to overheat."
WASHER MAYTAG MVWB765FW2 Unit does not come on. I did check the unit and unit it is dead.; ordrng 1 W11135391 (console) and 1 W11195970 (control)
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Customer reported ice for dispenser not working. Found ice maker to be bad. Will return with part for repair.; ordrng 1 WPW10300022 (Ice Maker)
RANGE WHIRLPOOL WEE510S0FS2 "F2E1 - I checked the electrical, electrical it is fine, also unit need new tough pad.; ordrng 1 W10806890 (touch pad) and 1 W10825357 (console)"
REFRIGERATOR JENN-AIR JFC2290REM00 Replaced units left fridge door and badge. After my repair I tested the unit out and all checked out okay.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer reported spray arm issue. Found locking mechnism had come loose. Resecured lock to arm and tested to make sure it wasnt damaged/broken. Secured arm to unit and ran test. Unit is working as intended. Customer said dishes were not drying, found element to be working and explained importance of rinse aid, in conjunction with recommended control panel settings."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer stated unit not cooling. Found the defrost cycle malfunctioned. Unit is only 2 weeks old. Will need to repair defrost cycle to fix unit.; ordrng 1 W10911770 (evap harness) and 1 WPW10495967 (heater) and 1 W11196400 (control board)
WINE CELLAR KITCHENAID KUWR204ESB00 Replaced units leg andl leveled unit. After repair I tested operations and all checked out good.
WASHER MAYTAG MAV7600AWQ "Washer has a transmission problem, it does not spin."
DRYER WHIRLPOOL WED92HEFC2 "Customer reported dryer steam not working. Found terminal connection loose for water valve. Secured terminal and explained cycles to customer, how steam functions and how to enable water. Ran full install diagnostic found unit to be working as intended."
REFRIGERATOR SBS KITCHENAID KBSD618ESS01 "Customer reported recent issue with interior control panel. Found unit to not be functioning properly, checked to make sure connections were good with panel, and reset unit. After reset and testing unit is now functioning properly as intended."
REFRIGERATOR KITCHENAID KFXS25RYMS4 Installed ice maker and valve. Unit working as designed.
MICROWAVE OTR KITCHENAID KMHP519ESS4 Training 65; used 1 W10138793 (FUSE) from stock