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for Boca Raton, FL
Florence - Boca Raton, FL
The repairman was great. I was disappointed with the service department. I was due to have the repair done Tuesday. The part came in broken and had to be replaced ordered. No one from the service dept. called me to set up a new appointment. The repairman called me because he caught the error.
Jonathan - Boca Raton, FL
Joe - Boca Raton, FL
Easy scheduling , good experience. Great people
good service rep
Ronald - Boca Raton, FL
Judy - Boca Raton, FL
Very good and knowledgeable.
Al Johnson was a great!!
Bill - Boca Raton, FL
I will NEVER call Flamingo Appliance for any thing. They never called me back and didn't follow my instructions on shipping me the part I needed. VERY UNPROFESSIONAL office and MANAGEMENT!!!
Randee - Boca Raton, FL
It was a very good service..
great repair tech
Paul - Boca Raton, FL
Sandra - Boca Raton, FL
Very helpful and knowledgeable technician. Was in and out quickly.
Above and beyond
Jasmin - Boca Raton, FL
I had an unfortunate situation occur during when Jerome came to fix my oven. The oven had collapsed the shelf below it and after he fixed the issue with the oven, he was kind enough to call his boss and ask for permission to leave the dolly at our home with the Oven resting on it until our carpenter could come fix the shelf the following day. He really went above and beyond the following day as well when he returned to finish putting the oven back together. He had a very positive and helpful attitude and did not demonstrate any frustration in a frustrating situation. He truly exemplified excellent client service. Thank you Jerome.
Virginia - Boca Raton, FL
Steven was excellent. !
Excellent work by Jerome
Henry - Boca Raton, FL
Our Tech Jerome was informative, efficient, answered all Qs & was very patient & polite. He came when he was supposed to, & called ahead to let me know he was coming. We couldn't be more pleased, but as I told Jerome, I wish I didn't have to see him or other Techs so often.
Jonathan - Boca Raton, FL
Flamingo Appliance is professional service company which has online service scheduling, email updates, and very nice service people. Our downdraft range is a specialty stove and it has required a couple of service calls for burner replacement over the past 10 years. We have always been satisfied by their ability to do the job.
Great service tech!
Toll - Boca Raton, FL
Jeremy is a very knowledgeable tech. He has fixed our issues each time he has come and understands and knows his product. He always goes the extra mile and answers any questions we may have. We request him whenever we need service.
Great service, on time
Rana - Boca Raton, FL
Ana - Boca Raton, FL
Great fast courteous service will call them anytime I need service. The service person was very profetional and patient. Thank you
Frank - Boca Raton, FL
Harvey - Boca Raton, FL
Magno was very pleasant to work with. He did a great job. He has a great personality, and a great sense of humor, and he was efficient in performing his job.
Jane - Boca Raton, FL
Came on time. Resolved the problem
Albert - Boca Raton, FL
Had a fantastic experience
Carol - Boca Raton, FL
Great service very professional I must say
Roslyn - Boca Raton, FL
Howard - Boca Raton, FL
Miguel introduced us to all our new appliances and gave us a working knowledge of each item.
Not his fault
Stephen - Boca Raton, FL
Problem with Jenn air
Toll - Boca Raton, FL
Marisela - Boca Raton, FL
Steve - Boca Raton, FL
Terrific customer service
Ray - Boca Raton, FL
DISHWASHER KITCHENAID KDTE104ESS1 Unit sump assy leaking from diverter caused front panel to be soaked and molded. Ordering parts to repair unit.; ordrng 1 WPW10605057 (pump assy) and 1 WPW10526114 (panel)
WASHER WHIRLPOOL WFW75HEFW0 Spoke with Tiffany from trade care PAD WHT5C00EP1 file number 7723625031. Unit was not draining. Replaced control and pump. Tested unit and now is functioning as it should. All checked ok.
BELLA KITCHENAID KRFC604FSS01 replace icemaker control and check
DISHWASHER KITCHENAID KDTM354DSS3 "Dishwasher was dead. I did remove and replace the control and touch pad, unit checks out fine now."
DISHWASHER WHIRLPOOL WDF760SADM3 "Vacant unit, dishwasher circulating pump does not work, I did pull the unit out and found pump not connected. Reconnected and unit checks out fine now."
REFRIGERATOR WHIRLPOOL JFC2089HES "Removed and replaced the water valve, Customer had a plumber out and he was able to remove the filter under the sink, however still not much pressure coming from the house line. paid 1363836075"
REFRIGERATOR KITCHENAID KRFC300ESS01 "Removed and replaced the parts, unit checks out fine now."
DISHWASHER KITCHENAID KDTE204GPS0 found that units drain pump is not installed properly causing unit to leak when running a cycle. reinstalled drain pump ran tested operations all checked out okay.
REFRIGERATOR KITCHENAID KRSC503ESS00 cc unit dispenser not working tc unit will require new housing and door. door is s coded as per MT la; ordrng 1 LW10728959 (dor-fip) and 1 WPW10394053 (housing)
DISHWASHER WHIRLPOOL WDF520PADM7 found unit with loose wire to pump check diswaher and also found unt has cold water hook up to it i let customer know to get the correct water temp to the unit but dishwasher is working fine
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Main complaint with the door, freezer door it is inner than the refrigerator door by 1/4of an inch, that is caused by freezer being cooler then the refrigerator, there is no adjustments for the door, Customer complain that refrigerator sometimes does not cool correctly, I tested the temperature and today it is working fine, Customer said that sometimes mullion gets very hot. I noted that there is not much room for air circulation on top of the refrigerator that can be causing the unit not to cool correctly and may cause excessive heat in the mullion."
WASHER WHIRLPOOL WTW5000DW1 Installed capacitor. Unit returned to normal operation
REFRIGERATOR KITCHENAID KRFC302ESS00 found that unit has a defective water filter housing and resivoir ordering parts and returning for repair.; ordrng 1 12002023 (reservoir) and 1 W10861009 (head-filtr) and 2 WP2300868 (fitting)s
FREEZER WHIRLPOOL WRF535SWHB00 customer complaint unit frz door damaged top part repaced bad door all ok
REFRIGERATOR WHIRLPOOL GI6SARXXF05 "unit not producing enough ice , foun low water pressuer ,customwer need to replace water filter ,unit working as designed."
REFRIGERATOR KITCHENAID KRFC400ESS01 "Unit does not make ice, unit has a problem with ice maker and water valve, found a block of ice in the bucket.; ordrng 1 WPW10300024 (icemaker) and 1 WPW10312696 (water inlet valve)"
WASHER WHIRLPOOL WFW7590FW0 "F5E2 - unit does not start, unit will need new latch and main control.; ordrng 1 WPW10443885 (door lock)"
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed user interface. Unit returned to designed
OVEN WHIRLPOOL KEMC308KSS04 help out tech 45 see his notes; saved tckt
OVEN WHIRLPOOL KEMC308KSS04 "shored mag tube , called tech line ,posible bad wave gide,but they want us to try another mag tube ,and new diode and capacitor befrore blame wave guide ,; ordrng 1 4375436 (cap) and 1 4375424 (mag) and 1 4375349 (rectifier) and 1 2mc (2mc)"
WASHER WHIRLPOOL WTW8040DW2 Replaced lid and tested unit. Unit locked and functioned as it should. All checked ok.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer had too much ice, ice maker arm was out and not stopping making ice, I did adjust the arm and unit checks out fine now."
REFRIGERATOR WHIRLPOOL KSSC48FMS02 came out and found unit overcharge remove all freon and vacuum ref and recharge unit with correct freon and check unit for leak and unit past all test
REFRIGERATOR WHIRLPOOL KSSC48FMS02 Training 85
WASHER WHIRLPOOL WET4024HW0 "Washer has error code EL for a bad latch, unit will need parts. 561-777-2764 - Lui; ordrng 1 2mc (2 mc) and 1 W11189137 (control) and 1 W10869789 (latch) and 1 W11174382 (harness)"
WASHER WHIRLPOOL WFC7500VW2 installed new control board and drain pump. Unit working as designed.
REFRIGERATOR JENN-AIR JFC2290REM00 "found that units gasket for the freezer was not sealed to cabinet causing condensation to occur inside of freezer. defrosted inside of freezer, heated up gasket so it would mold to cabinet to create a good seal. ran tested operations all checked out okay."
RANGE WHIRLPOOL WFE510S0AW0 open burner; ordrng 1 WP8273994 (rr burner) and 1 WP3149404 (switch-inf)
REFRIGERATOR JENN-AIR JFC2089HTB "Refrigerator door does not open, it is stuck by ice, also possible issue with the hinges. Unit would have to be defrost in order to lose up on the ice."
DRYER WHIRLPOOL WED92HEFW2 "Unit has vibration noise, I tested the unit and it is consider a normal sound, unit checks out fine, dryer is on top of a washer and that facilitate vibration as well."
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Customer complain that unit has a vibration noise coming from the back, I did move the refrigerator and the noise stopped, noise was caused by the weight of the door, as the door is open the weight from the rear legs cause it to vibrate the rear legs, I called tech line and there is no adjust for that, also Customer complain that the refrigerator freeze food in the freezer, there was food in the gap behind the shelf and that can cause it to get too cold and freeze, Customer has being cooperating .Joe - 7723617027"
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer said that dishwasher does not go true cycle. I did test the dishwasher and it was working fine, also unit did drain water correctly and was working, I did check the electrical of the house and it is fine. if issue persist unit may need a new control W10854231"
DISHWASHER MAYTAG MDB4949SDZ0 "Dishwasher does not work. It was not getting water, found water valve not connected, I did connect the valve, unit checks out fine."
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Refrigerator was not recieving water. Found kinked line. Unkinked line and tested unit. Unit is now recieving water. All checked ok. Advised customer to change water line since it was sitting kinked could possibly start to leak.
MICROWAVE KITCHENAID KHMS2056SSS2 assisted tech 48 with unit. see tech 48 notes
MICROWAVE KITCHENAID KHMS2056SSS2 "Removed and replaced the microwave door. Screw was broken in the old door, it was broken by the first company that tried to fix the microwave, door did fail on the Customer and got damaged, Flamingo removed and replaced the door again, since door was installed by a different company Flamingo had to charge for a new door. Customer paid parts + labor and service call. Customer has bough used doors. 30 days limited warranty"
DISHWASHER KITCHENAID KDTE204EPA2 customer complaint unit not cleaning or heting checked unit found bad pumpp replaced also advised customeer to run hot water before starting unit
DRYER ROPER RED4516FW0 Unit would not heat. Found open thermal cutoff and replaced kit. Tested unit and now is heating as it should. All checked ok.; pckd up 1 W10900067 (cutoff-tml)
WASHER WHIRLPOOL WTW8500DC2 "replaced control.unable to calibrate unir ,reinstalled old one .; ordrng 1 w10812418"
OVEN WHIRLPOOL WGE745C0FS00 Applied touch up paint to unit defects in paint in upper oven. Returned unit to normal operation