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Local Reviews
for Atlanta, GA
Powered by Fluid LOCALGreat Service; Friendly and Professional Technician
Matthew - Atlanta, GA
A+
Kathleen - Atlanta, GA
Great service !
Molly - Atlanta, GA
Rhys is very personable, friendly and aims to do a great job. I appreciated his work on our behalf.
Bad business
Raeleen Martin - Atlanta, GA
The technician said there were NOTHING wrong with my dryer & that my vent need to be clean( contact my leasing office). Once I put in a work order for my vent to my dryer at the leasing office, they checked the issue and stated that my vents were alright. Then I had (2) work orders, my washer AND dryer. He stated that he didn’t see a work order for my washer & that he would put one in for me for next monday( TODAY). All I have to do is confirm it when they call . Think he did that? NO HE WASTED MY TIME ! Nobody called or showed up to my house TODAY APRIL 23rd!!!!! My dryer still doesn’t work. This is bad business not only from him but also from the company!
Good job professional
Weldon - Atlanta, GA
We had some challenges to fix my dishwasher. He was timely and addressed my issues and I almost have a brand new device. Thanks for your service
Excelente servicio, buena atención al cliente
Lucybel - Atlanta, GA
Muy puntuales. Excelente atención al cliente
Awesome service and professionalism
Morray - Atlanta, GA
He was an outstanding, professional, caring and thorough technician.
Excellent service
Roger - Atlanta, GA
Shameta Carson provided thorough and professional service on my dryer. Furthermore, her manner and communication skills are excellent. It was a pleasure all around.
Great service
Steve - Atlanta, GA
Positive review on service given!
Sherr - Atlanta, GA
Karla
Karla - Atlanta, GA
Great service
Alex - Atlanta, GA
Excellent
Appreciate the help with our new fridge
Betssy - Atlanta, GA
Great service
Betty - Atlanta, GA
Great service
Service for oven
Reed - Atlanta, GA
Glad I got the service plan
Quick, Competent, Efficient
Elizabeth - Atlanta, GA
Roy was pleasant and did a very good job. My only complaint is about your pricing. The $98.00 service call charge is excessive given that it is not applied to the labor which is billed separately. Because of this, I am highly unlikely to use your services again - particularly for a non-mechanical repair.
Good service
Brad - Atlanta, GA
Good communication, friendly, prompt
Great service
Mark - Atlanta, GA
Out of this world!
Orlando - Atlanta, GA
Rhys was a perfect gentleman kudos!
Great
John - Atlanta, GA
She was awesome
They are like refrigerators detectives! Problem fixed. Happy customer!
Cara - Atlanta, GA
Mr. Brown goes the extra mile.
Diane - Atlanta, GA
Our technician knew exactly what the code on the dryer meant. He described the part in the unopened box as being white. The parts in the box he opened in my laundry room were black. He got right on trying to find the right one, locating one 20 minutes away from the house. Friday afternoon, Atlanta traffic, he made the round trip, quickly installed the white part and got the machine working. After having to wait several days for the ordered part to arrive, his willingness to go the extra mile, Mr. Brown was my hero. My experience with him was excellent. His knowledge and professionalism were top notch. Expensive part, took too long to get the wrong part. Cannot rate
Awesome service and professional serviceman
Nancy - Atlanta, GA
Good service
Maya - Atlanta, GA
A great service expert
Linda - Atlanta, GA
Courteous and gets the job done
Great professional and diligent service
George - Atlanta, GA
Great service
Diamondbill49 - Atlanta, GA
William, is very well trained, he knows how to explain the workings of our new dishwasher
Great Service Clinton
Chris - Atlanta, GA
Clinton and Pierre did a great job servicing my dishwasher.
Wilson P.
WASHER MAYTAG MHW8200FW0 INSTALLED CONTROL PANEL
Rhys B.
WASHER MAYTAG MHW8200FW0 replaced defective control panel assy. Tested and works. Digits are now fully visible and 100% luminated. Ok nowAuthorization# MJMX000APL2
Rhys B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived at residence and foun that the unit is not getting any water. Verified nothing under float switch assy and ensured hose not kinked. Removed water supply hose from dishwasher and found that the water supply is absent. No water coming out. Left valve in the off postion. Showed client
Timothy H.
DRYER WHIRLPOOL WED560LHW0 the buliders complain is that the dryer is making noise. ran unit is sounded like normal operation.
Wilson P.
RANGE JENN-AIR JGRP548WP02 F1E1 ERROR CODE; ordrng 1 WPW10464534 (cntrl-elec) and 1 W10888661 (cntrl-elec) and 1 WPW10145531 (cntrl-elec) and 1 TWOMAN
Clinton O.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Check one oishwasher not working found open netural in harness behind outer door panel,repair the netural wire test control now getting power,test unit check ok FCC."
Clinton O.
DRYER - ELECTRIC WHIRLPOOL WED7590FW1 "Check one dryer making noise found the noise is from the vent duct,tighten vent screwse around the bloewer in the dryer to stop the noise unit check ok FCC."
Timothy H.
DRYER WHIRLPOOL WED560LHW0 "builders complaint is that the unit is making noise i ran unit, until unit cut off because of lack of moisture, i only found normal operation sound, ran unit in dianostics no errors. adusted legs on stackable unit. no issues."
Timothy H.
DRYER WHIRLPOOL WED560LHW0 "the builder complaint is that the dyer is to noisy i found the noise the builder is hearing is coming from the air traveling throught the aluminum venting posibly small dust in vent, this unit seem lighter than the previous design. i ran dianostics on unit no error codes. unit is working per spec."
Timothy H.
OVEN WHIRLPOOL WFG320M0BS3 "customer complaint is that the unit isnt heating well i did finnd the error code f1 customer said she would use unit think it was heating but find F1 error, i found the error ran unit to 350 error did orcor, unit is on own outlet 117.3 volts while on will need to check three highs and lows.; ordrng 1 WPW10181986 (SENSOR) and 1 W11126814 (CNTRL-ELEC)"
Brandon B.
DRYER WHIRLPOOL WED560LHW0 "blower wheel hitting the housing ; repaired the blower wheel so it doesnt hit the housing , dryer checked ok"
Brandon B.
DRYER WHIRLPOOL WED560LHW0 "blower wheel hitting the housing ; repaired the blower wheel so it doesnt hit the housing , dryer checked ok"
Timothy H.
DRYER WHIRLPOOL WED560LHW0 arrived at unit and found that unit is making noise when running the blower wheel and motor needs replacing.; ordrng 1 W11327190 (WHEEL) and 1 W11234001 (MOTOR-DRVE) and 1 2man (2man)
Donny C.
DRYER MAYTAG MED5500FC2 installed top satisfactorycollected via CC
Clinton O.
WASHER WHIRLPOOL WTW5000DW1 "Check one washer not cleaning properly.enter diagnostic found not codes,run test cycle all check ok,advice customer to used the bulky cycle to let more water in to wash the cloth unit check ok FCC."
Shemeta C.
RANGE WHIRLPOOL WFE515S0ES1 "diagnosed one wpl range, found out that infinite switch is bad. ordering WPW10434452; ordrng 1 WPW10434452 (switch infinite left front)"
Dennis J.
WASHER WHIRLPOOL WTW4816FW0 "nspected unit and customer complaint of unit locked down, put unit it test mode, found home drain possibly clogged or slow, unit failed to lock or unlock unit will need lock replaced possible control as well.; ordrng 1 W11307244 (latch) and 1 W11124783 (cntrl-elec)"
Timothy H.
DISHWASHER WHIRLPOOL WDF330PAHB2 the customer complaint is that unit isnt leaking i found that the customer is missing the dispenser cap couldnt find a leak customer said it leeked when unit was off.; ordrng 1 WPW10671905 (DISPENSER)
Clinton O.
RANGE WHIRLPOOL WEE510S0FS2 "Check one electric oven not working,check all butners they are working on all settings,check oven found the bake not comming on,check power to element from one side,found broken terminal connector,repair test unit check ok FCC."
Clinton O.
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Check one refrigerator not freezingfound evap can motor not running and frostinf in freezer,found harness wire for the heater across fan blade stopping it from turning,remove wire from fan blade and reloalcate and tape to the other for harhess unit check ok also freezer door has a dent in it pass 14 days cosmetic FCC."
Shemeta C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "diagnosed one wpl fridge, found out that ice is inside of fill tube. found that previous water valve installed, is defective. ordering water valve and fill tube; ordrng 1 WPW10179146 (water valve) and 1 2162499 (sleeve)"
Wilson P.
REFRIGERATOR WHIRLPOOL JFC2089BEM INSTALLED DAMPER CONTROL UNIT TESTED WORKING FINE
Timothy H.
WASHER WHIRLPOOL WTW5000DW1 "7724688600 customer complaint is that the unit was spilling water on the floor i found that drain hose came out i called techline to document and gave ref number to customer. i used a zip tie to secure drain hose and ran a cycle to test for leaks, none found. unit is working no error codes found."
Shemeta C.
RANGE-GAS WHIRLPOOL WFG320M0BS3 "replaced ordered parts, unit working ok"
Derek B.
DISHWASHER KITCHENAID KDTE234GPS0 "Customer complained that the dishwasher was not draining. Found that there was debris in the drain pump, removed and tested several times draining as designed."
Rhys B.
WASHER WHIRLPOOL WFW8300SW02 Arrived at residence and found that the unit is just giving off a vibration sound. Adjusted the legs on the unit and and tested and works with the client. Unit may still give slight viration or craking noises but has drastically improved and sound is almost non-existent for most of the spin cycle. Unit is staked in a tight closet as well. Dryer sitting on top.
Shemeta C.
DISHWASHER KITCHENAID KDFE204EWH1 "diagnosed one kitchenaid, found that the heater element is faulty., are not drying , and are still wet, at the end of cycles. customer declines further repairs; ordrng 1 W10854229 (main control) and 1 W10703867 (heater)"
Clinton O.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Check one refrigerator fresh food not cooling,found the evap coil block with ice,defrost doil replace control and fan and harness unit check ok."
Rhys B.
REFRIGERATOR KITCHENAID KSSC42QTS02 Unit not making ice. Unit getting proper voltage but not cycling. Need to order icemaker assy.Dispenser motor is also not working.; ordrng 1 WPW10277448 (icemaker) and 1 W10757851 (emitter reciever board kit) and 1 W10822635 (dispenser motor)
Rhys B.
DISHWASHER WHIRLPOOL ADB1500ADS4 Arrived at unit and ran the dishwasher and ensured proper function. Ran the unit in diagnostics mode to ensure all functions working.Ensured spray arms or ok and advised client to ensure not blocked or obstructed. Unit was loaded pretty full upon arrival. Tall silverware preventing the upper spray arm from circulating. Tested and works.CLient moved in about 3-4 months ago. Advised that we may need to obtain a date of occupancy to verify warranty.
Wilson P.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 ADJUSTED WATER LINE AND ICE MAKER SECURED UNIT TESTED WORKING FINE
Shemeta C.
REFRIGERATOR AMANA ASI2175GRS "diagnosed one amana fridge, found out that ice maker would not come bchecked terminals T& H. IM, comes on manually, replaced icemaker, unit working good.FCC"
Wilson P.
DISHWASHER KITCHENAID KDFE104HPS0 ADJUSTED DOOR HINGE AND DOOR LATCH UNIT TESTED WORKING FINE
Clinton O.
WASHER WHIRLPOOL WTW4816FW2 "Check one washer not working found no code,run manual test on all components they tested good calibrate control run a cycle unit check ok FCC."
Donny C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 installed ECB and sump assy tested satisfactroy
Timothy H.
WASHER MAYTAG MVWB725BW0 "installed parts and tested the unit ,ran unit. customer paid in full
Timothy H.
OVEN KITCHENAID KOSC504ESS00 "arrive at customer home customer says that when unit is ran it does heating i ran both bake and broil nethier came on, didnt hear replays switch be having a power issue ordering contol board; ordrng 1 W10803993 (CNTRL-ELEC)"
Lester P.
RANGE WHIRLPOOL WEG745H0FS0 no signs of a leak . reinstalled gas line checked for leaks as well as all other functions. tested ok at this time
Lester P.
DISHWASHER WHIRLPOOL WDF750SAYM3 bad sump and control
Shemeta C.
DRYER WHIRLPOOL WED9050XW1 "diagnosed one wpl dryer, found out that unit makes a really loud squeaky noise, found out that drum rollers, and drive belt is bad. customer declines furtyher repairs; ordrng 4 wpw10512946s and 2 w11236646s and 1 wpw10359271 and 2 wpw10314173s"