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for Atlanta, GA
Polite and Competent
Greg - Atlanta, GA
Great appliance repair group!
Maria - Atlanta, GA
Im impressed with this company. Helpful and professional!
Aurelia - Atlanta, GA
Gayatri - Atlanta, GA
Helen - Atlanta, GA
He was very capable and polite and quick - an asset to your company.
Morgan - Atlanta, GA
Assitant maintenance manager
Varrick - Atlanta, GA
wilson is knowledgeable ,on time and gives top notch service.whenever we need repairs please send wilson out .
Ken - Atlanta, GA
Great service. Very knowledgeable techican
Super Nice technician!
Cindy - Atlanta, GA
The technicians are great
The Biscuit - Atlanta, GA
Technicians are friendly, helpful, and capable. Parts took a long time to come for a recently purchased popular brand under warranty, so I had to go weeks without the appliance = 3 stars for convenience.
Cedric - Atlanta, GA
Very friendly and helpful.
"Hotel - Atlanta, GA
customer refused to accept unsafe repaired appliance
Sam - Atlanta, GA
This Kitchenaid microwave literally exploded in the customer's face! The door flew open,large chunks of glass shattered and splintered onto the floor and some pieces across the room from the heavy microwave tray. None the less, your service person passed it off as repairable even though he admitted what had happened was dangerous. (Cost almost $500 to repair). Would you feel safe trusting this appliance if you knew it had malfunctioned this way?
Good service parts took awhile
Lynard - Atlanta, GA
The guys did a good job. It was a lot of work!
Great Service, Very Professional
Mary - Atlanta, GA
Brandon has consistently delivered every time he has serviced our appliances. He works on our behalf, and he always goes the extra mile to do what is best.
Lynn - Atlanta, GA
Great service once the part arrived. Technician arrived on time and did a great job.
Tammy - Atlanta, GA
The technician advised it would take 12-14 weeks to get the parts for my 6 month old Maytag washer. He advised we should go back to the store we purchased it from and insist they replace it. The store advised they can’t return a washer to Maytag after 3 months. I called Maytag and was told the parts were ordered by Flamingo and would be available in 7-10 days. I called Flamingo back to clear the confusion. Then I was was told they didn’t order parts and they would wait until they were contacted by Maytag. When I asked if they could call Maytag to get clarification for me, they refused stating they were not allowed to call Maytag- only Maytag could call them.
Very good service
Robert - Atlanta, GA
He was polite and fixes my problem
Robert - Atlanta, GA
Philip - Atlanta, GA
John - Atlanta, GA
Great tech that cares, is friendly and gets the job done professionally and efficiently. All tech should be as competent as GREG.
Edward - Atlanta, GA
Brandon was very professional.
Tracy - Atlanta, GA
Great communication wrt confirming appointment and call by the technician when headed over. Very helpful.
Lisa - Atlanta, GA
Donny was thorough, did great work and was very polite. It is nice to know that this is the calibre person that Flamingo hires. Thank you, Flamingo Appliance.
Ken - Atlanta, GA
This company should drop from the market and discontinue
Nadia - Atlanta, GA
Over charging, unexperienced labor. Electricians in the market have thirty or twenty years of experience and have most of the parts available in their car, they are always booked hard to schedule. Unfortunately Flamingo was recommended by Kitchenaid.
Robert - Atlanta, GA
Wilson was on time for the appointment. He was very determined to discover the cause of the leak to my dishwasher. After successfully discovering the leak, he clearly explained my options. Overall, Wilson was very friendly and concientious as well as neat.
Narayan - Atlanta, GA
STOVE - GAS AMANA AGR5330BAB3 Compaint of oven not reaching temperature. Found ignitor half way lighting.; ordrng 1 WPW10556708 (cntrl-elec) and 1 WP98014893 (valve-gas) and 1 W11176454 (IGNTR-OVEN)
REFRIGERATOR WHIRLPOOL WRS335FDDM00 INSTALLED LIGTHS AND SWITCH UNTI TESTED WORKINGF FINE
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "installed the customer ice bucket customer needs new door cover for ice bucket. door cover didnt come with bucket.; ordrng 1 W10189202 (DOOR-TS, CONTAINER, ICE,)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Check complaint of damaged power cord,ordering power cord.; ordrng 1 W11109938 (HARNS-WIRE)"
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Defective fridge door replaced. no more dents or blemishes. Ok now
RANGE WHIRLPOOL WEE510S0FS1 replaced defective cooktop and control panel assy. ok now.
WASHER MAYTAG MVWB835DW2 F2 E1 error detected. Sometimes control panel works and sometimes it doesnt. Unit would turn off mid cycle per the client.Would need console and controlSpoke to Nancy from trade care team advised that they will not cover any unit due to it being in a business.
ICE MAKER WHIRLPOOL KUIC15POZP2 "Unit turned off upon arrival turned unit on and verified proper filling, circulating and draining. Verified evaporator cooling sheet getting cold and freezing. Verified condenser coils free of lint/dust/debris. COmpletely clean Unit will need some time to cool down and make ice. Please allow 24-36 hours for proper ice production."
DISHWASHER WHIRLPOOL WDF520OADM7 CHECKED POWER LINE GOING TRHU THE FOUND MISSING NEUTRAL MIANTANCE REMOVED BREAKER A INSTALLED BACK CHECKED POWER TO DISHWASHER WORKING FINE AFTER SERVICE RUN DIAGSNOTIC RESETTED ALL COMPONENTS
COMPACTOR KITCHENAID KTTS505ESS0 "Arrived at residence and tested and works. Unit is working as designed and may have been the items awkwardly loaded in the compactor. Unsure, but unit is working properly. tested multiple times with client."
DRYER AMANA NED4655EW1 "12/6/18 14:26: 58 rspndd 12/6 THU, repaired a broken wire at the terminal block to restore heating"
DISHWASHER KITCHENAID KDTE204GPS0 "the customer complaint is that the unit isnt drying the dishes well, i put unit into diagnostic mode i found on error 2-1 for holding down a key to long. customer didnt unbox units until just. i had to reset unit. unit is working well."
REFRIGERATOR JENN-AIR JFX2897DRP02 "Check one freezer light not working,check found faulty frerzer light,ordering light and control.; ordrng 1 W11126053 (MODULE) and 1 W10830288 (CNTRL-ELEC)"
WASHER WHIRLPOOL WTW7000DW3 Complaint of not filling with enough water to wet clothes. F0E3 s/w TechED ref # 7723630095 advised to calibrate and advise customer of ow low water washer works. Diagnostics test ok and unit calibrated.
REFRIGERATOR WHIRLPOOL GI5FVAXVL01 INSTALLED GEAR AND TUBE UNIT TESTED WORKING FINE
REFRIGERATOR KITCHENAID KBSN602ESS01 "customer complaint is that door arent sealing well, i advised customer that this unit compensates with heavier door seal is closing all around unit is working i gave customer education."
MICROWAVE IKEA IBMS1455DS01 "INSTALLED FUSE,FILTER BUTTOMS UNIT TESTED WORKIG FINE AFTER SERVICE"
DISHWASHER WHIRLPOOL KUDC10IXBL4 Could not replicate the issue of not washing. No errors found in diagnostics. Put dirty dishes in to ensure water is circuating and reaching all parts of the unit. If client is still experiencing problems. we would order parts Sump and motor and upper spray arm.CLient holding off on repair for now
REFRIGERATOR JENN-AIR JFI2089WES8 Complaint of fresh food section too cold. Fresh food 33*F and freezer at 3*F checked damper it makes normal noise. thermistor checks ok. s/w Techline Joel ref # 7723629536 advised to set freezer to 3 and fresh food to 38 and to partialy block air flow behind crisper drawer. Advised customer to allow 3 days before adjusting temperatures again.
DISHWASHER MAYTAG MDB4949SDZ0 Per MT Rodney the customer has to have the dishwasher installed before we can perform any repairs.; ordrng 1 W11172908 (Shield)
DISHWASHER WHIRLPOOL ADB1500ADS4 AS PER TECHLINE MOTOR AND BOARD MUTS REPLACE; ordrng 1 W11085683 (pump&motor) and 1 W11087213 (cntrl-elec)
MICROWAVE WHIRLPOOL WMH32519HZ3 Removed and replaced the damaged door. The unit is working as designed.
DRYER WHIRLPOOL CEM2745FQ0 Inspected the unit and found that the outlet is only giving out 123VAC. Advised the customer to have an electrician check the outlet.
WASHER-DRYER WHIRLPOOL WET4024HW0 Installed latch to correct problem. Working now.
WASHER WHIRLPOOL WFW85HEFW1 Removed and replaced the main control board. The unit is working as designed with no leaks.
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 Removed and replaced the damaged control panel. The unit is working as designed.
REFRIGERATOR KITCHENAID KSSC36QKS01 Unit molox connector in the wall is has some prongs/termianls that are burnt/charred/missing. This is not a serviceable part. No charge for the part or anything. Non serviceable
REFRIGERATOR KITCHENAID KSSC36QKS01 Assisted tech 05 on repairs.
DISHWASHER MAYTAG WDF330PAHS0 FOR MONDAY; schdld next appmnt for 12/10 MON !
DISHWASHER KITCHENAID KDFE104DSS4 Arrived at residence and ran unit thru normal function and diagnostics to ensured proper function. No burning or electrical smellls detected. Unit worked fine and the heater element is ok .
REFRIGERATOR MAYTAG MRT711SMFZOO "INSTALLED COMPRESSOR,REPAIRED SEAL SISTEM....UNIT TESTED WORKING FINE"
REFRIGERATOR WHIRLPOOL KSSS36QDW05 "Checked one refrigerator freezine fresh food,check found a faulty thermostat ordering thermostat.; ordrng 1 WP1113466 (THERMOSTAT)"
OVEN WHIRLPOOL WFG231LVS1 customer complaint is that unit light wont come on customer needed new bulb. customer has missing knobs. customer declinded knob replacement.
REFRIGERATOR KITCHENAID KBFS20ECMS00 Turned on humidity control for the client and advised that that where the unit dispenses cold air from the air damper is liable to be colder in certain areas.
DRYER MAYTAG MED8200FW2 "Check one dryer vent light comes on,conect test kit unit has poor air flow,check dryer vent duct and hose it's clare customer need to clean the vent extra labor#MHTDX00ML2"
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 arrived at customer home found that water was leaking from cupple went to home depot bought cuoples unit is working no leaks
REFRIGERATOR KITCHENAID KRFC704FPS00 Unit rear wall frozen over ...Would need evap cover assy with thermister. Unit needs to be defrosted as well. Temperatures in fridge are warm. mid 60's.CLient will contact kitchenaid to see if they can offer a solution. Holding off on repairs for now
DISHWASHER WHIRLPOOL ADB1500ADS4 UNIT IS OFF; ordrng 1 W11085683 (pump&motor) and 1 W11087213 (cntrl-elec)
WASHER MAYTAG MTW6700TQ1 Complaint of stopping mid cycle. F32/ diagnostics test ok. Drain and spin check ok. Rins and spin test ok. Unit is working as it should.
ICE MAKER WHIRLPOOL KUIX305ESS1 Unit was turned off upon arrival.Ensured the unit is filling and draining. Unit not circulating the water...Needs circulation pump/motor; ordrng 1 W10908287 (pump-recirculating) and 1 W10489129 (bracket) and 1 WPW10489125 (pump)