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for Atlanta, GA
Great service experience!!!
Amy - Atlanta, GA
Very knowledgeable and friendly.
Richard - Atlanta, GA
Venetta - Atlanta, GA
Awesome service and professionalism
Morray - Atlanta, GA
Very professional and competent
Clinton is my hero!
Rosa - Atlanta, GA
Had a very bad initial reaction to this company due to their CSRs whose only core competency seemed to be ruthless disregard for their customers' needs. They should rename themselves to be customer disservice representatives. Look up this company on Yelp, and many reviews will corroborate my comments. Clinton, on the other hand, was on time, polite, highly-skilled, and conscientious. That man deserves a raise!!
Good service- high prices
Elizabeth - Atlanta, GA
Johnny - Atlanta, GA
Professional and courteous service from Tim. I appreciate the fact that he brought shoe covers and pads to protect our floor and counter space. Super nice guy!
Friendly and helpful technician
Sam - Atlanta, GA
Kacy - Atlanta, GA
Showed up late/didn’t do anything
Alta - Atlanta, GA
I was told that someone would come out between 1-3pm. At 4:15 I got a call from someone and when he looked at the dryer he just said that he didn’t service commercial units. Can we please have someone out to fix the dryer?
Lester was great
Christopher - Atlanta, GA
Noreen - Atlanta, GA
Tony - Atlanta, GA
Good service for kitchenaid
Kevin - Atlanta, GA
Service tech. was friendly and fixed it in a timely manner. Hopefully the kitchenaid fridge won't break some more.
Katherine - Atlanta, GA
Courteous, competent service
Diane - Atlanta, GA
Our service was excellent. Lester was knowledgeable, professional and respected our property.
J - Atlanta, GA
Sue - Atlanta, GA
Repair technician was great.
Allen - Atlanta, GA
Excellent Service Tech
Paula - Atlanta, GA
Very happy with the service and repair completed by Wilson Perez. He was professional, knowledgeable and very nice to boot.
Nancy - Atlanta, GA
Brandon was great. He was efficient, polite, knowledgeable, kind. Just a great guy:)
Gavin Frank - Atlanta, GA
Kevin - Atlanta, GA
Bravo - Atlanta, GA
Rhys did a great job on the stated service, and went above and beyond giving service and advice on some other appliances that were giving us trouble!
Raberta - Atlanta, GA
Michael - Atlanta, GA
Carol - Atlanta, GA
Mr. O'Connor did a great job! He was very nice and professional.
"Attn:Jorge - Atlanta, GA
MICROWAVE WHIRLPOOL WMH31017FS0 installed elec control. tested functions. tested ok.
RANGE KITCHENAID KKVWB406DSS "double wall oven upper oven glass discolored, small break in glass needs inner glass replaced; schdld next appmnt for 2/28 THU pm"
OTR MICROWAVE AMANA AMV2307PFS0 INSTALLED WIRING HARNESS AND INSTERLOCKS UNIT TESTED WORKING FINE
VENT HOOD WHIRLPOOL GXW7330DS Check one vent light not working found faulty light replace light test unit check ok FCC.
DRYER AMANA NED4655EW1 "Check one dryer not drying properly,test heater fuses door switch,found all check ok used test kit to check airflow it indicate poor airflow davice maintenance to get the vent clean FCC."
DRYER MAYTAG MEDP575GW0 "omplaint of long times to dry clothing found that t he washer was pressed against the dryer vent crushing it, moved the washer foward and removed the crushed portion, checked ok"
MICROWAVE JENN-AIR n/a CHECKED OPEARATION MASTER RESET POWER BOARD TO PREVENT ANY BOARD GLITCHES CLEANED FIGERPRINTS ON TOUCHPAD UNIT TESTED WORKING FINE.....
REFRIGERATOR AMANA ART106TFDW01 ICE MAKER TO BE REPLACE; ordrng 1 WPW10715708 (icemaker)
DISHWASHER JENN-AIR n/a ADJUSTED DISPENSOR LID AND GASKET REINSTALLED UNIT TESTED ON DIAGNOSTIC RESET ALL COMPONENTS WORKING FINE AFTER SERVICE
REFRIGERATOR JENN-AIR n/a PARTS ON ORDER; schdld next appmnt for 3/1 FRI !
DISHWASHER KITCHENAID KDTE334GPS0 "dishwasher upper rack not set in correctly, adjusted right side positioner was stuck, resat in correct position FCC"
RANGE WHIRLPOOL n/a ADJUSTED CABINET GASKET AND DOOR HINGES UNIT TESTE WORKING FINE AFTER SERVICED
WASHER MAYTAG MVWX550XW0 installed the drain pump unit is draining well customer paid in full
STOVE - TOP KITCHENAID KECC664BSS00 "stovetop indicator light is on when all switches are off, Customer stated under parts only warranty call trade care team spoke with Chris. not covereddisconnected RF switch tested no indicator light installed new switch tested all switches satisfactory
REFRIGERATOR WHIRLPOOL WRT519SZDM01 "CXheck one refrigerator/freezer frosting on the back of freezer,found evap coil frozen unit not defrtsting,enter diag to trest heater it's good need a control board.; ordrng 1 WPW10643378 (CNTRL-ELEC)"
REFRIGERATOR KITCHENAID KFIS25XVMS2 customers water supply valve wont turn off to allow the resivour to be replaced; charged tier 1 labor for the time invested in the home
DRYER WHIRLPOOL WED6600VW0 "installed part unit is working well, ran unit customer verifed.customer paid in full."
WASHER/DRYER COM WHIRLPOOL WET4027EW0 NO HEATING MANAGER NOT IN THE BUILDING WILL PAY FULL PRICE WHEN WE COMEBACK; ordrng 1 WP3387749 (element) and 1 WP3387134 (thrmst-fix) and 1 WP3390291 (thrmst-fix) and 1 WP3392519 (fuse-thrml)
DISHWASHER JENN-AIR JDB2150AWP RESET ALL COMPONENTS VALVE MOTOR DRAIN RUNNED DISHWASHER TWICE WORKING FINE.....
ICE MAKER KITCHENAID KUIC18NNXS2 "installed valve and tube, reinstalled unit to test, tested satisfactory, left parts with Customer, no balance"
RANGE KITCHENAID KSGG700ESS1 INSTALLED FAN FLOWER UNIT TESTEDD WORKING FINE; used 1 W11107275 (BLOWER FAN) from stock
MICROWAVE WHIRLPOOL WMH31017FS0 Move in date is 6/15/18.Replaced defective control. Tested and works. Light goes on/off when button is pressed. Tested and works
DISHWASHER KITCHENAID KDTE104ESS1 replaced failed wash motor assembly checked ok; pckd up 1 WPW10605057 (pump and motor assy)
REFRIGERATOR KITCHENAID KSCS23INSS00 replaced failed optics and icemaker to address no ice
WASHER AMANA NTW4516FW2 the customer complaint is that he still has soap in cloths and that the unit isnt spinning out all the water and that he can hear water in unit as it spin i ran a test on unit and found error code for long fill long drain and motor spin speed im ordering drain pump and capacitor.; ordrng 1 W10919003 (PUMP-WATER) and 1 W11175257 (CAPACITOR)
WASHER WHIRLPOOL WTW8040DW4 "top load washer making clicking noise during agitate cycle, loud grinding noise at end of spin cycle. ran diag with tub empty no noise detected, had Customer load washer normal load size and ran normal cycle.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"
MICROWAVE JENN-AIR JMW3430WP02 replaced defective control panel. Display is now clear and not blurry. Tested and works.
STOVE - GAS AMANA AGR5330BAB3 gas valve and ignitor; ordrng 2 W11176454 (ignitor)s and 1 WP98014893 (valve-gas)
WASHER WHIRLPOOL WET4027HW0 installed part and found that the wire was damaged i repaired wire im ordering wire harness unit is working but i wont to put on proper connector.; ordrng 1 W11249320 (HARNS-WIRE)
AC WALL ADMIRAL MODEL Training with Rodney in office.
WASHER MAYTAG MVWC565FW1 Installed new board & recalibrated. Tested okay.
DRYER MAYTAG MED5500FW0 "Dryer noisy during operation. Found side of chassis dented on left side, causing drum to scrape during operation. No damage caused by scraping. Repaired dent, ~1/4 inch space between drum and wall now. Tested ok.Unit covered by warranty. Pic of purchase receipt & model/serial taken."
REFRIGERATOR WHIRLPOOL WRF560SEYM04 installed ice maker unit is working well advised customer to wait 48hr for full bucket.
DRYER AMANA NED4655EW1 the customer complaint is that the unit isnt heating i found that the unit runs but the outlet isnt polerized 120 on both legs but no 240 together. customer needs electrion. unit is working per spec.
REFRIGERATOR WHIRLPOOL WRT348FMES00 "complaint of the fridge leaking, repaireddrain tube in the frezzer which was blocking the drain and causing leak out onto the floor"
DRYER MAYTAG MED5500FC2 "dryer top panel bent, considered cosmetic past 90 day,not covered under warranty.; schdld next appmnt for 2/25 MON !"
WASHER WHIRLPOOL WFW75HEFW0 "installed the part unit unit is working i ran test no error codes,"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Check one refrigerator not making ice found faulty water valve and ,replace test unit check ok."
DISHWASHER WHIRLPOOL WDF520PADM6 "Check one dishwasher not powering on,check found a broken netural wire,repaired test unit check ok FCC."
RANGE WHIRLPOOL WFG320M0BS3 burner not igniting; repaired rf burner electrode; checked ok