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for Atlanta, GA
Pamela - Atlanta, GA
Wilson was excellent and checked all of my appliances. He also showed me features on some that I didn’t even now about.
Angela - Atlanta, GA
Quick good service! Understood the problem and fixed it
Excellent professional service
Arthur - Atlanta, GA
Very efficient and through
5 stars Rhys
Jenny - Atlanta, GA
Rhys was great. He went above and beyond and exceeded my expectations.
Great service experience!!!
Amy - Atlanta, GA
Very knowledgeable and friendly.
Richard - Atlanta, GA
Venetta - Atlanta, GA
Awesome service and professionalism
Morray - Atlanta, GA
Very professional and competent
Clinton is my hero!
Rosa - Atlanta, GA
Had a very bad initial reaction to this company due to their CSRs whose only core competency seemed to be ruthless disregard for their customers' needs. They should rename themselves to be customer disservice representatives. Look up this company on Yelp, and many reviews will corroborate my comments. Clinton, on the other hand, was on time, polite, highly-skilled, and conscientious. That man deserves a raise!!
Good service- high prices
Elizabeth - Atlanta, GA
Johnny - Atlanta, GA
Professional and courteous service from Tim. I appreciate the fact that he brought shoe covers and pads to protect our floor and counter space. Super nice guy!
Friendly and helpful technician
Sam - Atlanta, GA
Kacy - Atlanta, GA
Showed up late/didn’t do anything
Alta - Atlanta, GA
I was told that someone would come out between 1-3pm. At 4:15 I got a call from someone and when he looked at the dryer he just said that he didn’t service commercial units. Can we please have someone out to fix the dryer?
Lester was great
Christopher - Atlanta, GA
Noreen - Atlanta, GA
Tony - Atlanta, GA
Good service for kitchenaid
Kevin - Atlanta, GA
Service tech. was friendly and fixed it in a timely manner. Hopefully the kitchenaid fridge won't break some more.
Katherine - Atlanta, GA
Courteous, competent service
Diane - Atlanta, GA
Our service was excellent. Lester was knowledgeable, professional and respected our property.
J - Atlanta, GA
Sue - Atlanta, GA
Repair technician was great.
Allen - Atlanta, GA
Excellent Service Tech
Paula - Atlanta, GA
Very happy with the service and repair completed by Wilson Perez. He was professional, knowledgeable and very nice to boot.
Nancy - Atlanta, GA
Brandon was great. He was efficient, polite, knowledgeable, kind. Just a great guy:)
Gavin Frank - Atlanta, GA
Kevin - Atlanta, GA
Bravo - Atlanta, GA
Rhys did a great job on the stated service, and went above and beyond giving service and advice on some other appliances that were giving us trouble!
REFRIGERATOR WHIRLPOOL WRT134TFDW00 customer complaint is that the unit is freezing up in freezer the customer need new fan motor and fan blade the units gasket seals look good no codensation in fresh food area. frost on back fan area.; ordrng 1 WP2315539 (MOTOR-EVAP) and 1 WP2163777 (BLADE-FAN)
WASHER WHIRLPOOL WET4027HW0 INSTALLED DOOR LATCH CAPACITOR AND ACTUATOR UNIT TESTED WORKINNG FINE AFTER SERVICE
WASHER WHIRLPOOL WET4027HW0 assisted on this job.
RANGE JENN-AIR JGS1450FP0 replaced fail manifold with valves that wouldnt adjust to a simmer flame ; checked ok
DISHWASHER WHIRLPOOL WDT710PAHZ1 "customer needs to use rinse aid to allow the dishes to dry,"
REFRIGERATOR WHIRLPOOL WRF560SMYM05 replaced failed door to address concerns of damaage
COOKTOP WHIRLPOOL WEC310S0FB2 "AS PER TECHLINE WIRE HARNESS ABD BOARD TO BE REPLACE; ordrng 4 330031 (terminal block,surfa)s and 1 W10860058 (harns-wire) and 1 W10800457 (harns-wire) and 1 W11190435 (HARNESS) and 1 W10894095 (cntrl-elec)"
WASHER-DRYER WHIRLPOOL WET4027HW0 INSTALLED CAPCITOR AND ACTUATOR UNIT TESTED ON DIAGSNOTIC NO ERROR CODES...CALIBRATION RUNNED WORKING FINE
DRYER WHIRLPOOL n/a "omplaint of the unit not starting , replaced failed thermal fuse to address the no start condition , checked ok; used 1 279816 (CUTOFF-TML) from stock"
REFRIGERATOR KITCHENAID KRFF300ESS01 Turned on humidity control. Removed sheet of ice from freezer floor. Defrosted drain tube and cleaned out and made slight alteration to the clogged duct bill. Ensured proper drainage. Secured bail arm into the slot on the icemaker.
REFRIGERATOR KITCHENAID KBRC36FTS02 AS PER TECHLINE RECOMMENDATION INSTALLED CONTROL BOARD UNIT TESTED WORKING FINE
REFRIGERATOR KITCHENAID KSC24C8EYY01 Removed and replaced the compressor and fresh food evap. Demonstrated a working refrigerator to the customer with no leaks. Parts are covered under 120 month factory warranty.
REFRIGERATOR KITCHENAID KRFC300ESS01 "SECURED CONECCTION ON ICE MAKER,AND REINSTALLED ICE MAKER ARM... UNIT TESTED WORKING FINE,CUSTOMER MUST ALLOW 48 HOURS FOT THE ICE BIN TO GET FULL"
DRYER WHIRLPOOL n/a UNIT TESTED ON TIME DRY AND AUTOMATIC CYCLES.CHECKED OPERATION ON SENSOR PASSED TEST..... INSTRUCTED CUSTOMER TO DO MEDIUM AND LARGE LOAD TO PREVNET JUMPING TIME
OVEN KITCHENAID KODE507ESS03 "Installed new wire harness and control panel. Heated both ovens to 350 degrees and let run 10 minutes beyond. Everything working as designed, no lights flickering."
OVEN WHIRLPOOL WFG320M0BS3 spoke with kurt from tech support. Arrived at residence and client already preheated the oven 15 minutes prior to me arriving. Exterior glass on the oven door very warm to touch. Unit is sealing and no heat loss. Unit is working as designed.file# 7724224605
WASHER WHIRLPOOL WFW5620HW0 "Arrived and tested the unit on drain and spin function. Unit ran smooth and no bumping or vibrations, Simulated a cycle by putting some towels in (5), getting them wet and then putting it in drain and spin. Advised about loading too much and the types of clothes thats loaded in can impact the way the unit spins. Did detect some slight wobbling initially when the unit was trying to get up to speed but quicly evened out to a smooth spin. Tested and works. and no errors"
DISHWASHER WHIRLPOOL WDT750SAHZO "Check one dishwasher not washing,check found no water entering dishwasher,found inlet valve screen colge not letting water in,clean screen test water now enters dishwasher unit check ok."
DRYER MAYTAG MEDC215EW1 Arrived at residence and found that the unit wire harness was creating excessive rattling on the bottom base of the cabinet. INsulated the wires so that any vibration will be muffled. No more noises detected. Tested and works
WASHER MAYTAG MVWC565FW1 "Check one washer not filling up to enough for customer,found no codes run test cycle found water flow low,check water poressure found valve had dirt it,clean valve test also show customer what cycle to use to get more water in the washer,unit check ok FCC."
RANGE WHIRLPOOL KSDG950ESS1 helping duties performed as 2nd man checked ok
RANGE WHIRLPOOL KSDG950ESS1 installed sensor and convt fan assembly. tested ok
MICROWAVE WHIRLPOOL WMH31017FS0 installed elec control. tested functions. tested ok.
RANGE KITCHENAID KKVWB406DSS "double wall oven upper oven glass discolored, small break in glass needs inner glass replaced; schdld next appmnt for 2/28 THU pm"
OTR MICROWAVE AMANA AMV2307PFS0 INSTALLED WIRING HARNESS AND INSTERLOCKS UNIT TESTED WORKING FINE
VENT HOOD WHIRLPOOL GXW7330DS Check one vent light not working found faulty light replace light test unit check ok FCC.
DRYER AMANA NED4655EW1 "Check one dryer not drying properly,test heater fuses door switch,found all check ok used test kit to check airflow it indicate poor airflow davice maintenance to get the vent clean FCC."
DRYER MAYTAG MEDP575GW0 "omplaint of long times to dry clothing found that t he washer was pressed against the dryer vent crushing it, moved the washer foward and removed the crushed portion, checked ok"
MICROWAVE JENN-AIR n/a CHECKED OPEARATION MASTER RESET POWER BOARD TO PREVENT ANY BOARD GLITCHES CLEANED FIGERPRINTS ON TOUCHPAD UNIT TESTED WORKING FINE.....
REFRIGERATOR AMANA ART106TFDW01 ICE MAKER TO BE REPLACE; ordrng 1 WPW10715708 (icemaker)
DISHWASHER JENN-AIR n/a ADJUSTED DISPENSOR LID AND GASKET REINSTALLED UNIT TESTED ON DIAGNOSTIC RESET ALL COMPONENTS WORKING FINE AFTER SERVICE
REFRIGERATOR JENN-AIR n/a PARTS ON ORDER; schdld next appmnt for 3/1 FRI !
DISHWASHER KITCHENAID KDTE334GPS0 "dishwasher upper rack not set in correctly, adjusted right side positioner was stuck, resat in correct position FCC"
RANGE WHIRLPOOL n/a ADJUSTED CABINET GASKET AND DOOR HINGES UNIT TESTE WORKING FINE AFTER SERVICED
WASHER MAYTAG MVWX550XW0 installed the drain pump unit is draining well customer paid in full
STOVE - TOP KITCHENAID KECC664BSS00 "stovetop indicator light is on when all switches are off, Customer stated under parts only warranty call trade care team spoke with Chris. not covereddisconnected RF switch tested no indicator light installed new switch tested all switches satisfactory
REFRIGERATOR WHIRLPOOL WRT519SZDM01 "CXheck one refrigerator/freezer frosting on the back of freezer,found evap coil frozen unit not defrtsting,enter diag to trest heater it's good need a control board.; ordrng 1 WPW10643378 (CNTRL-ELEC)"
REFRIGERATOR KITCHENAID KFIS25XVMS2 customers water supply valve wont turn off to allow the resivour to be replaced; charged tier 1 labor for the time invested in the home
DRYER WHIRLPOOL WED6600VW0 "installed part unit is working well, ran unit customer verifed.customer paid in full."
WASHER/DRYER COM WHIRLPOOL WET4027EW0 NO HEATING MANAGER NOT IN THE BUILDING WILL PAY FULL PRICE WHEN WE COMEBACK; ordrng 1 WP3387749 (element) and 1 WP3387134 (thrmst-fix) and 1 WP3390291 (thrmst-fix) and 1 WP3392519 (fuse-thrml)