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for Alpharetta, GA
Jason - Alpharetta, GA
Ashton - Alpharetta, GA
Shari - Alpharetta, GA
Mabel - Alpharetta, GA
Pam - Alpharetta, GA
Jerome was great
Not quite cool enough !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dennis - Alpharetta, GA
I called for service on 4/22/2019, the technician came on 4/24/2019. Parts were need to complete repair. They were installed on 4/29/2019. The refrigerator freezer did not work, installed a new control board on 4/29/2019. The freezer part works now, however the refrigerator side has not worked since nor has it kept constance temp.
Mabel - Alpharetta, GA
Anthony’s service and knowledge resolved our problems immediately. Thank you for sending him to help us !
Paul - Alpharetta, GA
Rick - Alpharetta, GA
Tyler was great. However my problem is still not fully corrected.
Chen - Alpharetta, GA
Ajay - Alpharetta, GA
Good troubleshooting to then apply solution. Labor rate structure is high.
Service and professionalism standout!
Margaret - Alpharetta, GA
Tyler and Flamingo did an outstanding job completing the necessary service on our refrigerator.
Michele - Alpharetta, GA
Tyler was the service tech that came out to look at the refrigerator. He has been here before, and as always, he was professional, extremely courteous and very knowledgeable.
Mary - Alpharetta, GA
Timely, great attention to detail! Knowledgeable, personable, and talented. I am very happy with the repair results!
Betty - Alpharetta, GA
William was great. Knew the appliance and very professional.
Washing machine blues
Jocelyn - Alpharetta, GA
Accurate diagnostic check on my washer, professional and polite service. Had to wait 4 days for appointment but otherwise a very good experience.
Fantastic Service with Great Recommendations
William - Alpharetta, GA
The technician completed my dryer servicing in an expert manner.
Brandon did a great job, Fast and professional.
Alan - Alpharetta, GA
Nice service ... ridiculously high price
Kim - Alpharetta, GA
The tech was nice, efficient and competent. However the pricing structure is extremely high!! The part only cost $14... the time it took to replace the part was literally 2 minutes... however I was then charged $98 just for the service rep to come to my home AND another $90 to spend two minutes putting the part in. Unacceptable!!!
Very good, professional service
Jason - Alpharetta, GA
Always professional, kind and efficient service.
Donna - Alpharetta, GA
Professional and excellent service
Diagnosis fee is too high
Katherine - Alpharetta, GA
Diagnosis fee is too high. My unit was not fixable and replacement of the unit was only option. Still had to pay $98 to hear that. The technician was very nice but the diagnosis fee is too much.
Kecia Moore - Alpharetta, GA
We had a wonderful technician, that was both knowledgeable and friendly.
Mary - Alpharetta, GA
Anthony Cain was very professional. Called 20 minutes before arriving to say he was on his way. Hard working, efficient and polite.
Craig - Alpharetta, GA
The service tech came out and inspected the fridge and gave me the exact same diagnosis I already had. All I needed from either the service tech or the warranty tech was how much the repair would cost to determine if it was worth sending a service tech out. Instead I paid $98 for an unnecessary second diagnosis and an exorbitant quote, almost $700 for labor, to repair a part under warranty. The tech was polite and thorough but, a better tech would have assessed the situation at the beginning to give me a simple answer. In the end this cost me time, money and aggravation without getting a repaired fridge.
George - Alpharetta, GA
on time and very professional...
Jerome was great
Craig - Alpharetta, GA
Tanya - Alpharetta, GA
Great service by Anthony!
Chase - Alpharetta, GA
Could not have been more professionally handle.
bernie - Alpharetta, GA
The tech that installed the pump on my dishwasher was great. He was knowledgeable, cleaned up after himself and polite. Scheduling was the only issues. After being called and told that the part was delayed, I had to call Flamingo to prompt them to get the install service scheduled weeks after the first tech visited and after the initial delay in them getting the part. And even then I did not get an install window until 7 pm the night before service! The office needs work on follow up, but the techs are great. Happy with the final results
Ted - Alpharetta, GA
Tim did an excellent job of fixing our ice maker and being very informative on whatvggevusdye was.
Ben - Alpharetta, GA
Megan - Alpharetta, GA
Jerome was extremely helpful, professional and informative. He answered all questions I had and was very friendly and easy to work with.
Bruce - Alpharetta, GA
Jackie - Alpharetta, GA
very knowledgeable, on time. Easy to talk with and assured us or the product
E.Jafari - Alpharetta, GA
Sarah - Alpharetta, GA
Service man is knowledgeable and personable!
Ibraheem - Alpharetta, GA
Greg - Alpharetta, GA
Jerome replaced our gas cooktop and it looks great!
Great Job by Jerome
Julie - Alpharetta, GA
REFRIGERATOR-FD KITCHENAID KRFC704FPS01 replaced broken fill tube heater. unit is working as designed. tested motor again and fill test.
DISHWASHER KITCHENAID KDFE104HPS0 replaced housing unit tested ok
DISHWASHER WHIRLPOOL KDTM354DSS5 replaced sump unit tested ok
DRYER MAYTAG MGDC400VW0 bad thermal fuse replaced; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock
REFRIGERATOR KITCHENAID KFIS29BBMS03 Found FF temp at 50 degrees.Unit won't switch from freezer to FF.Ordered control board kit.Parts covered under 5 yr S code.; ordrng 1 W10759802 (cntrl-elec)
REFRIGERATOR KITCHENAID KRFC704FPS00 replaced plate and shaft unit now operaing as designed.
REFRIGERATOR-FD KITCHENAID KRFC704FPS01 "damaged water filltube heater, will need to order and return for repair.; ordrng 1 W10917894 (icefill tube /heater)"
DISHWASHER KITCHENAID KDFE104HPS0 "replaced door due to concerns of damage, unit worked properly after installation"
COOKTOP KITCHENAID KICU569XBL00 replaced models and harnesses in cocktop unit working as designed at this time.
FREEZER WHIRLPOOL WZC3122DW01 customer complaint:unit not cooling.tech need to replace faulty start device.; ordrng 1 WPW10448874 (start device 62.71) and 1 WPW10350564 (capacitor 46.38)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 replaced freezer drawer
MICROWAVE KITCHENAID KBHS109BSS00 bad micro manager
DISHWASHER KITCHENAID KDTM354DSS4 sump locked up; ordrng 1 W10805015 (pump&motor)
WASHER WHIRLPOOL WTW7000DW0 replaced drum assy and spin basket. unit now working as designed.
DRYER AMANA NED4600YQ0 vent crushed opened fuse advise customer to replace vent hose behind drier; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock
REFRIGERATOR KITCHENAID KBSD618ESS01 ordered leds; ordrng 4 W10908166 (module)s
ICE MAKER KITCHENAID KUIC18PNXS3 "replaced failed pump to allow the unit to drain and not overflow the bin, checked ok"
OVEN WHIRLPOOL WOC54EC7HS00 replaced unit faulty cooling blower with new blower. unit is sounding great and functioning as designed.
REFRIGERATOR KITCHENAID KSC24C8EYY02 customer complaint:unit will not cooling properly.tech found thattemps are normal cool however for better results condenser needs to be free of pet hair and firg produce not blocking frig thermistor.unitnisnoperating as designed.
DISHWASHER KITCHENAID KUDS30FXSS8 Installed new pump and motor and tested unit checked out ok.
REFRIGERATOR MAYTAG MSS25C4MGZ00 replaced ice door unit tested ok
DISHWASHER WHIRLPOOL WDT710PAHZ1 instruct customer to run water till hot and use rinseaid
DRYER WHIRLPOOL WED75HEFW1 unit not gettin correct voltage advise calling electrician
REFRIGERATOR KITCHENAID KRFF507ESS01 "Defrosted unit, replaced fan and the thermistors and installed a new filter. tested unit and checked out ok. Allow 12-24 hours for correct temp. Parts and labor covered auth# KK83100DPL1"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 customer complaint:unit will not wash dishes.tech replaced faulty sump pump unit is operating as designed.
RANGE SLIDE IN WHIRLPOOL KSGB900ESS3 customer complaint:wariming draw not operating properly.tech made adjustement to roller slide.unit is operating as designed.
MICROWAVE KITCHENAID KOCE500ESS06 "Pulled unit, could not find any issue with unit. Checked cooling fans, mag did not find any fault. Informed customer that the noise they are hearing is normal. Instructed customer on use and care of unit. Additional labor #KK80PK8NL2"
REFRIGERATOR WHIRLPOOL GS6SHAXKS02 bracket on control broke unit needs new one.; ordrng 1 WP2180226 (bracket)
DISHWASHER KITCHENAID KDTE234GPS0 "Unit spray arms clogged, cleaned out and tested unit checks out ok. Instruct customer on use and care of unit."
MICROWAVE WHIRLPOOL WOC54EC0AS04 The Mrs cell 919 321-7093tech made adjustment to fan housing and unit is operatring as designed.
WASHER WHIRLPOOL WTW7000DW0 unit needs a basket also transmission stuck in basket unable to remove.; ordrng 1 W10811957 (spin basket)
DISHWASHER WHIRLPOOL WDTA50SAHV0 tech replaced faulty sump pump motor.unit `is operating as designed.
RANGE KITCHENAID KFDD500ESS02 instruct customer on cleaning burner bases and self clean
REFRIGERATOR WHIRLPOOL WRX735SDBM00 no problem found
REFRIGERATOR KITCHENAID KSRX25FNST01 advise cust to replace water line
DRYER MAYTAG MEDX655DW customer complaint:unit door not closing properly.tech tested door and is closing properly .tech advised due to catch being new.unitnis operating as desinged.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 unit needs new evap cover evap iced over.; ordrng 1 W11099568 (cover-evap)
WASHER WHIRLPOOL WFW7590FW0 replaced bellow job completed
COOKTOP WHIRLPOOL KCGD500GSS00 "Installed the module, harness and electrode. Tested unit and checked out ok."
DISHWASHER KITCHENAID KDTE304DPA0 "Sensor completely fried, replaced and tested unit checked out ok."
REFRIGERATOR KITCHENAID KBFN402ESS02 customer complaint:customer could not find connection for water to frig.tech showed customer and customer will connect when ready.unit is operating as designed.
WASHER WHIRLPOOL WFW6620HW0 instruct cust floor sponging must reinforce floor to solve problem
DISHWASHER WHIRLPOOL WDTA50SAHV0 customer complaint:unit will not wash dishes.tech found that sump pump needs to be replaced.; ordrng 1 W11087376 (pump&motor 176.35)
REFRIGERATOR KITCHENAID KRFC704FPS00 unit needs new motor shaft and plate.; ordrng 1 W10793257 (plate) and 1 w11228132 (shaft)
REFRIGERATOR KITCHENAID KSRX25FNST01 replaced valve unit tested ok
REFRIGERATOR KITCHENAID KRFC300EBS00 reinstalled bail arm in icemaker job completed
OVEN WHIRLPOOL KODE500ESS04 sr#7724800586customer complaint:unit not heating properly.tech did a three cycle temp test and increased unit by 10 degrees.also tech advised customer on operation and maintanace.unit is operating as designed.
WASHER WHIRLPOOL WTW480909XQ2 tech replace faulty suspesion rods.unit is operating as dsigned.
DISHWASHER KITCHENAID KDTE304DPA0 "Installed new control panel and control board, tested unit and unit ran cycles but would have infrequent drain cycles. Found bad sensor will need to return to complete repair.; ordrng 1 WPW10705575 (sensor)"
WASHER WHIRLPOOL WFW6620HW0 customer complaint:unit will not.start .tech tested unit and unit just needed to be reset.unit is operating as designed.