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for Suwanee, GA
Rusty - Suwanee, GA
The technician was on time, courteous and knowledgeable
Great on time service
Al - Suwanee, GA
Very much appreciated the great communication and prompt service
Great Service from Tyler
Daniel - Suwanee, GA
5 Star Customer Service
Anthony - Suwanee, GA
Technician was professional. He offered for us to call again if we have any other issues.
Great service covered by warranty
Aliza - Suwanee, GA
Good repair, Burnt Floor
Roger - Suwanee, GA
When we called for service we told you that we had another tech out and they said it was the compressor and then you came out and charged us $90+ for your tech to say yup; it’s the compressor and say he didn’t have the parts with him and then scheduled two days later to repair. Could work on the communications to avoid extra trip and charge.
Robert - Suwanee, GA
Marcia - Suwanee, GA
The service tech found the cause of the loud noise my refrigerator was making immediately. He leveled the refrigerator and the loud noise stopped.
Debra - Suwanee, GA
Marvin was fantastic! We really appreciated his expertise and friendly demeanor.
Great Service very professional
Steve - Suwanee, GA
the service technician was very knowledgeable and serviced the freezer perfectly. He was clean and worked clean to make sure there was no mess left on my floor. He was very thorough with his assessment of the problem and fix. this type of service level is very few and far between so keep this technician and keep up the good work.
Stepan - Suwanee, GA
Judy - Suwanee, GA
Good service, on time & helpful with stove top.
Renee - Suwanee, GA
He was polite, punctual and explained everything very well.
Excellent, professional service!
Andrew - Suwanee, GA
Tim was professional, courteous and fixed the job right the first time.
Jocie - Suwanee, GA
Karl - Suwanee, GA
Tyler Pinson was very courteous and knowledgeable.
Bill - Suwanee, GA
Thrilled! Our service specialist was prompt, professional and went above and beyond in helping not only fixing the original issue he also gave us DIY tips on how to keep our appliances in good working order.
WASHING MACHINE REPAIR
Brian - Suwanee, GA
He arrived promptly, determined the problem, replaced the part, and left the defective part. He got the job done quickly. This is our first water sensing washer, he explained that the noise we thought was normal was actually a warning sign. This work was done under manufacturers warranty so I don't know how their rates compare, but good service is worth paying for, and this was good service
Elizabeth - Suwanee, GA
My dryer works again. Thank you Tim for your service.
Tom is an asset to your co
Tom - Suwanee, GA
Traton - Suwanee, GA
It was a true pleasure to have someone who truly cares!!!!
Bebe - Suwanee, GA
The gentleman who came from Flamingo (Marvin Purdy) was excellent. He was professional,knowledgeable, experienced and pleasant. He gave us several tips for our other appliances. The telephone representatives were also very professional and helpful.
Carl - Suwanee, GA
Tim was very professional and did a great job.
Derek - Suwanee, GA
Nice job. Communicated well, on time and took care of our problem. Thanks Tim. Derek
Shelia - Suwanee, GA
Happy with the service
John - Suwanee, GA
Informed me of my options and put me on the Jenni Air notification list for the potential solution to the microwave/oven control panel intermittent problem.
W t Moore
Wt - Suwanee, GA
Great customer service!
Kathleen - Suwanee, GA
Tyler knew what he was doing and was able to resolve the problem quickly and at a fair price!
REFRIGERATOR KITCHENAID KSC24C8EYY04 "Unit had power failure, reset and tested unit compressor came on, fans blowing cold. Unit is working properly. Allow 12-24 hours for correct temp."
OVEN JENN-AIR n/a "oven control is not responding, control interface certain buttons are not working. will need to replace control and interface on oven. interface is discontinued."
REFRIGERATOR KITCHENAID KUIX305ESS2 broken tube causing water to ice up everywhere need to order parts and return for repairs; ordrng 1 W10908287 (pump) and 1 W10863947 (tube) and 1 WPW10678300 (tube) and 1 WPW10489125 (pump) and 1 W11034363 (cntrl board)
DISHWASHER MAYTAG MDB8989SHZ0 replaced damaged dispenser unit is working as designed.
WASHER WHIRLPOOL WTW4816FW2 "faulty control board, shorted pump will need to order parts and return for repair.; ordrng 1 W11170319 (cntrl board) and 1 W10919003 (pump)"
DISHWASHER MAYTAG MDB8989SHZ0 "broken dispenser, will need to order part and retun for repair.; ordrng 1 W10861000 (dispenser)"
WASHER WHIRLPOOL n/a instruct customer on use and care of unit
DISHWASHER WHIRLPOOL WDT710PAHW1 unit install checks okay and found inlet valve to be working as designed and not leaking. when arrived to call on 6/10/2019 there was no water in the unit. advised cst to possibly get a plumber out and review the install and instruct. SR# 7725063821
DISHWASHER WHIRLPOOL n/a "bent hinge, will need to order new tub.; ordrng 1 W10804026 (tub)"
DISHWASHER WHIRLPOOL WDF330PAHW2 unit had faulty check valve on drain hose replaced drain hose unit now operating as designed.
REFRIGERATOR KITCHENAID KUIX305ESS2 faulty valve need to order parts and return; ordrng 1 W10897719
WASHER MAYTAG MVWX655DW1 "replaced leaking gearcase, damaged belt and damaged cam. unit is spining and functioning as designed.; used 1 W10721967 (CAM) from stock"
WASHER MAYTAG MVWX655DW1 leaking oi at bottom will need to order parts and return for repair.; ordrng 1 W11035751 (gearcase) and 1 W11239857 (belt)
OVEN WHIRLPOOL WOD51EC0AS Auth# WKOOS00XPL1 showing error f5e1 board blown after self-cleaning. Will need to order and replace control.; ordrng 1 W10864422 (panl-cntrl) and 1 W10550509 (blower)
REFRIGERATOR KITCHENAID KSC24C8EYY02 "S/R 7725061507 Unit is being investigated, will get back to customer."
WASHER WHIRLPOOL n/a splutch slipping ordered; ordrng 1 W10721967 (drive pulley)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "unit had a faulty ice bin, gasket was torn was releasing fresh food temp into the ice box and causing frost buildup. replace ice bin/ container. advised cst to allow up to 24hours for unit to cool and ice bin to fill up."
DRYER WHIRLPOOL WED5000DW2 timer is damaged will need to order and return for repair.use authorization # wko3300wpl1; ordrng 1 WPW10185992 (timer)
REFRIGERATOR WHIRLPOOL WRF736SDAM14 installed evap fan motor defrosted evap advised cust on loading food in unit
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 dispenser motor / damper are not working correctly will need to order new parts and return for repairs.; ordrng 1 WP67006341 (gasket) and 1 WPW10309866 (solenoid) and 1 WPW10317991 (motor) and 1 WPW10196393 (damper control assy)
DISHWASHER KITCHENAID KDTE334GPS0 "Did not find any compontents faulty, informed customer on use and care of machine. How to use rinse aid and the high-temp washes. Unit is working properly."
REFRIGERATOR KITCHENAID KFIL27CXMS0 "faulty icemaker not making making ice, ran diagnostics temp is good and filled great will need to order new icemaker and return for repair.; ordrng 1 WPW10122559 (icemaker)"
WASHER WHIRLPOOL WTW8500DC Replaced console and tested unit works ok.
WASHER WHIRLPOOL WTW5000DW replaced water valve and tested unit checked out ok no leaks found.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Installed new board and tested unit, checked out ok allow 12 hours for corrected temp."
MICROWAVE WHIRLPOOL WMH53521HZ3 Labor Auth# wkjl5kjnl2 Installed new parts and tested unit checked ok.
REFRIGERATOR KITCHENAID KSC24C8EYY02 INSTALLED REF EVAP RECHARGED UNIT IF CUST CALLS BACK PLEASE HAVE TECH CALL TECHLINE
RANGE JENN-AIR JDS9860CDS02 "unit baking element isn't receiving volts, need to replace unit control board.; ordrng 1 WP8507P231-60 (cntrl board) and 1 WPW10310274 (element)"
WASHER WHIRLPOOL WTW5000DW2 Installed new control tested unit and checked out ok.
RANGE WHIRLPOOL WEG745H0FS0 ordered knob and manifold; ordrng 1 W11122869 (knob) and 1 W10885072 (manifold)
REFRIGERATOR WHIRLPOOL WRS325FDAM02 faulty led need to order and replace; ordrng 1 WPW10515057 (led) and 1 WPW10515058 (flat led)
DISHWASHER WHIRLPOOL WDF320PADS0 replaced springs and bushings on unit door is closing and opening as designed.
DISHWASHER WHIRLPOOL WDT710PAHW1 replaced damaged check valve. unit seems to be working as designed as of 5/24/2019
OVEN WHIRLPOOL WOC75EC7HS01 "replaced mw control, console, temp sensor/ magntron. unit is working as designed, no errors codes."
OVEN WHIRLPOOL WEG760H0DS0 Installed new flame shield and tested unit and checked out ok.
DISHWASHER WHIRLPOOL WDF540PADM2 "replaced faulty drain pump, had a few pieces of glass jamming propellers. also replaced drain hose, filled with gunk. and poor flow."
DISHWASHER WHIRLPOOL WDF320PADS0 "found bushings and springs damaged on door, causing door to fall straight down with no resistance. will need to order parts and return for repairs.; ordrng 2 WPW10337934 (springs)s and 2 WP8268990 (bushing)s"
REFRIGERATOR KITCHENAID KSC24C8EYY02 installed compressor and evap recharged unit 5.3 oz
RANGE JENN-AIR JDS9860CDS02 replaced panel unit now operating as designed.
REFRIGERATOR-FD WHIRLPOOL WRF757SDEM01 "replaced faulty bimetal/ wireharness. unit is working as designed. as of 5/28/2019. frost pattern was great, and air flow is strong. advised cst to allow up to 8 hours for icemaker to make ice."