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for Suwanee, GA
Great Service very professional
Steve - Suwanee, GA
the service technician was very knowledgeable and serviced the freezer perfectly. He was clean and worked clean to make sure there was no mess left on my floor. He was very thorough with his assessment of the problem and fix. this type of service level is very few and far between so keep this technician and keep up the good work.
Stepan - Suwanee, GA
Judy - Suwanee, GA
Good service, on time & helpful with stove top.
Renee - Suwanee, GA
He was polite, punctual and explained everything very well.
Excellent, professional service!
Andrew - Suwanee, GA
Tim was professional, courteous and fixed the job right the first time.
Jocie - Suwanee, GA
Karl - Suwanee, GA
Tyler Pinson was very courteous and knowledgeable.
Bill - Suwanee, GA
Thrilled! Our service specialist was prompt, professional and went above and beyond in helping not only fixing the original issue he also gave us DIY tips on how to keep our appliances in good working order.
WASHING MACHINE REPAIR
Brian - Suwanee, GA
He arrived promptly, determined the problem, replaced the part, and left the defective part. He got the job done quickly. This is our first water sensing washer, he explained that the noise we thought was normal was actually a warning sign. This work was done under manufacturers warranty so I don't know how their rates compare, but good service is worth paying for, and this was good service
Elizabeth - Suwanee, GA
My dryer works again. Thank you Tim for your service.
Tom is an asset to your co
Tom - Suwanee, GA
Traton - Suwanee, GA
It was a true pleasure to have someone who truly cares!!!!
Bebe - Suwanee, GA
The gentleman who came from Flamingo (Marvin Purdy) was excellent. He was professional,knowledgeable, experienced and pleasant. He gave us several tips for our other appliances. The telephone representatives were also very professional and helpful.
Carl - Suwanee, GA
Tim was very professional and did a great job.
Derek - Suwanee, GA
Nice job. Communicated well, on time and took care of our problem. Thanks Tim. Derek
Shelia - Suwanee, GA
Happy with the service
John - Suwanee, GA
Informed me of my options and put me on the Jenni Air notification list for the potential solution to the microwave/oven control panel intermittent problem.
W t Moore
Wt - Suwanee, GA
Great customer service!
Kathleen - Suwanee, GA
Tyler knew what he was doing and was able to resolve the problem quickly and at a fair price!
Kyung - Suwanee, GA
It was kindly great service.
Great service finally, but waited over two weeks - comedy of errors between Home Depot and Flamingo.
Richard - Suwanee, GA
James - Suwanee, GA
Sheryl - Suwanee, GA
Ken - Suwanee, GA
Professional Friendly Service
Lori - Suwanee, GA
Mr. Purdy was very thorough and went above and beyond what I expected from a repair. He asked for my vacuum cleaner and cleaned the unit, but also cleaned the area behind my dryer too. Additionally, he took the time to offer customer education about ways to keep my appliances in good repair.
Great personal care
Barbara - Suwanee, GA
George - Suwanee, GA
Anil - Suwanee, GA
MICROWAVE WHIRLPOOL WOC95EC0AS04 "found filter board damaged, will need to replace.; ordrng 1 W10692851 and 1 ovendolly (oven dolly + board)"
REFRIGERATOR KITCHENAID KRMF706EBS01 "door wasn't adjusted causing an air leak into fridge, readjusted door and remolded the gasket. unit is working as designed."
DISHWASHER WHIRLPOOL KUDD01SSSS0 "SR# 7722114850 interface board is sticking causing unit to stop mid cycle also noticed lid is having issues closing.parts are discontinued for repair, unit is unrepairable."
DISHWASHER WHIRLPOOL MDB7749SBM0 replaced broken door handle unit functioning as designed.
DISHWASHER KITCHENAID KDTE334GBS0 "found broken glass inside of propeller, removed glass and cleaned inside of sump. unit is working as designed."
WASHER AMANA NTW4516FW1 "found faulty drain pump, drain pump shorted control board. unit is working as designed."
DISHWASHER WHIRLPOOL MDB7749SBM0 replaced broken spinner and hanger but found door handle is broken apart making it difficult to open the door. will need to order parts and return for repair.; ordrng 1 WPW10401481 (door handle)
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced rollers and hv board unit working as designed now.
RANGE WHIRLPOOL KXU8036YSS1 "replaced faulty blower fan motor, unit is working as designed. advised cst to try to keep the grease trap clean as possible."
MICROWAVE WHIRLPOOL WMH78019HZ "found unit had a loose connection between the wifi module and door connection. resecured connections. unit is working as designed, also ran unit in diagnostic mode cleared error codes FcE1 which is loose connection somewhere between wifi module and main control."
MICROWAVE WHIRLPOOL WOC95EC0AS04 found unit is receiving voltage but not sending voltage to interface. will need to order parts and return for repairs.; ordrng 1 W11097386 (cntrl board) and 1 W10864176 (interface) and 1 WPW10412514 (WIDE INTERFACE)
REFRIGERATOR WHIRLPOOL WRF954CIHM00 water filter was loose causing water to leak. secured and showed cst how to properlly install water filter. unit is working great no leaks.
REFRIGERATOR KITCHENAID KRMF706ESS01 "found unit to have a faulty compressor, need to order parts and ss tech and return for repair.; ordrng 1 W10832994 (compressor) and 1 SStech (SS TECH)"
REFRIGERATOR KITCHENAID KSC24C8EYY02 found no freon in unit order parts all under warr.; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator) and 1 WPW10239732 (evaporator)
COOKTOP KITCHENAID KCGS950ESS02 "unit burner heads were defected, replaced burner heads. unit is functioning as designed."
COOKTOP KITCHENAID KCGS556ESS02 "replaced damaged gas hose and regulator, unit is working as designed no leaks detected."
REFRIGERATOR KITCHENAID KBSD602ESS00 unit had faulty led module in ff section causing all lights in freezer section to go dim replaced faulty module unit now illuminating as designed.
WARMING DRAWER WHIRLPOOL KOWT100ESS00 unit had loose connector on element ohmed out element got 24ohms and 125v unit now operating as designed also has scratched front panel.; ordrng 1 W10685893
DISHWASHER WHIRLPOOL KDTM354DSS5 tech replaced damaged inner and outer panels.unit is ok now.also customer will be installing unit.tech advised customer to pay close attention to proper installation for better results.
DRYER MAYTAG MEDX655DW "unit is heating as designed, found poor airflow advised cst to clean vent ducts."
WASHER MAYTAG MVWB855DC3 "Found a loose connection on the main control, retightended the connection and also found unit had the spin speed turned off. tested components through manual diagnosis mode. everything is working as designed."
WASHER WHIRLPOOL WTW8500DW4 Replaced Faulty Control board; Ran unit through diagnostic mode to test each component.everything is functioning great and as designed.
RANGE WHIRLPOOL KXU8036YSS1 found FAN Motor to be shorted. will need to order parts and return for repair. unit is receiving correct amount of voltage.; ordrng 1 WPW10293966 (BLOWER FAN SCODE)
REFRIGERATOR KITCHENAID KRFC704FPS00 "Installed new tray, did not see any leaks as of the time i was here. Tested unit is working properly."
WASHER WHIRLPOOL WTW8500DC0 replaced faulty door switch and main control. unit is locking and functioning as designed.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 installed new filter cover and is working great.
DISHWASHER KITCHENAID KDTE334GPS0 INSTALLED WASH PUMP AND DRAIN PUMP
COOKTOP KITCHENAID KCGS556ESS02 found leak coming from hose and regulator connectors. will need to order parts and return for repairs.; ordrng 1 W11087445 (Regulator-GAS) and 1 30-48KITRC (HOSE)
DISHWASHER MAYTAG MDB7749SBM0 "unit has broken spray arm and feed tube, also found hanger for middle spray arm is broken apart. will need to order parts and return for repairs.; ordrng 1 8193983 (spinner) and 1 WP8559848 (tube) and 1 W10199809 (hanger)"
COOKTOP JENN-AIR JGC7636BS00 "unit is functioning great, burner caps were not sitting flush on the burner heads. advised cst how they have to sit on the heads."
WASHER WHIRLPOOL WTW8500DC0 "cntrl board and LID switch are faulty, will need to order parts and return for repairs.; ordrng 1 W10812418 (cntrl board- SCODE) and 1 W10861642 (lid switch)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "filter housing cover is broken, will need to order anew filter and return for repair.; ordrng 1 WP67006331 (filter cover)"
DISHWASHER WHIRLPOOL KDTM354DSS5 customer complaint:unit damaged upon delivery.tech need to replace inner door.; ordrng 1 W10712593 (inner door)
REFRIGERATOR JENN-AIR JFI2089AEP2 "replaced cover and gasket, unit is sealing great and function as designed."
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "replaced freezer door due to damaged wiring on the bottom of the freezer door. replaced door, unit is functioning great and as designed to function."
DISHWASHER KITCHENAID KDTE334GPS0 wash and drain broken order parts; ordrng 1 W11162733 (pump wash) and 1 WPW10531320 (pump drain)
DRYER WHIRLPOOL WED5000DW2 "Installed new handle, unit opens and shuts ok."
WASHER WHIRLPOOL WTW8500DW4 "found 6 stored error codes ( f3e2, f0e3, f7e5, f0e4, f2e1, and f6e2 ). ran unit in diagnositc found main control is shorted. will need to order new main control and return for repair.; ordrng 1 W11182869 (cntrl-main) and 1 W10754158 (motor stator) and 1 W10734521 (slider) and 1 W10754161 (motor rotor)"
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Replaced icemaker assembly,filled up and tested ok..; used 1 W10884390 ("
DISHWASHER KITCHENAID KDFE104DBL5 dishwasher had broken glass jamming propeller not allowing the unit to drain properly. cleaned drain pump removed glass. also cleaned filter noticed it was extremely dirty advised cst to clean every 6 - 12 months and rinse plates a little more before use.