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for Stone Mountain, GA
Willie - Stone Mountain, GA
Derek Butler is Awesome! Mr. Butler was very professional and knowledgeable. I love the fact that he really listen to what I needed him to know. I showed him evidence of what was happening with my washer and he documented the details and sent them to whirlpool. He did everything he said he would do right there in front of me and then followed up with a text. This was the best quality service I ever experienced. Derek Butler deserves a raise. Thank you again Mr.Butler
Maryann - Stone Mountain, GA
Roy was a gem! Very knowledgeable and provides excellent service. Very professional also!
Her hands were tied
Joan - Stone Mountain, GA
She did the best she could. My issue is with mfg since I have to change the way i do laundry or the machine gets off balance. This is crazy and I am VERY displeased with my maytag front loader. I had a kenmore front loader & and aside from mold problem, it was fine which is why I bought another one, but I am not happy with this one.
Cynthia - Stone Mountain, GA
The technician was on timely, courteous and knowledgeable.
Wow professional, pleasant personality, and excellent communication skills made her visit and work performance made my day. And redemed my feelings ab
Janice - Stone Mountain, GA
LaToya - Stone Mountain, GA
Roy is by far one of the best servicemen I have come across in quite some time. I appreciate his patience more than anything.
Robert - Stone Mountain, GA
Arrived on time. Quickly found the problem.
Michell - Stone Mountain, GA
Service was good
On Time Service
David - Stone Mountain, GA
Great customer service and repair. Thanks a bunch!
Professional and knowledgeable company
Twanna - Stone Mountain, GA
A+++++ Technician makes service quick and painless
Martha - Stone Mountain, GA
Best technician I've encountered in several years! Thank you Shemeta Carson for your knowledge, skill and professionalism!
Sharon - Stone Mountain, GA
Charlene - Stone Mountain, GA
The men were on time, courteous and knowledgeable. They diagnosed the issue and educated me on the appliances.
Sharon - Stone Mountain, GA
Celeste - Stone Mountain, GA
Mr. Tappin is an experienced professional; very knowledgeable about the Whirlpool products he services.
Great Service Horrible Pricing
Tekoa - Stone Mountain, GA
High prices for diagnose and fixing. Literally was here for under an hour and I lost 300$ for a part that was 44$ but labor was 135$. Complete rip off of a company and I won’t use them again. I desperately needed my dryer fixed
William - Stone Mountain, GA
Chandler - Stone Mountain, GA
Second time I've used Flamingo. Service is great, although punctuality is a wee bit off from the already large window. However, everything was fixed and ready to go quickly and the repairman was friendly and very knowledgeable.
Leah - Stone Mountain, GA
Merry - Stone Mountain, GA
Very nice and professional
Reginald - Stone Mountain, GA
From start to finish everything was handled in a very professional manner.
Bernice - Stone Mountain, GA
$98 trip charge does not apply to service.
Carolyn - Stone Mountain, GA
Good job & quick.
Teri - Stone Mountain, GA
Alvern - Stone Mountain, GA
Brenda - Stone Mountain, GA
The gentleman customer service representatives were very professional, and helpful.
Kelly - Stone Mountain, GA
I've been having a problem with my whirlpool washing machine and Roy has been helpful. Service with Flamingo is quick and timely.
Janice - Stone Mountain, GA
REFRIGERATOR JENN-AIR JFC2089WEM11 CHECK ONE FRENCH DOOR REFROGERATOR AND FOUND FREEZER DOOR SLIDE RAIL HARD TO MOVE CAUSING DOOR NOT TO OPEN REOLACE TWO SLIDE RAIL AND VACCUM AND CLEAN CONDENSER COIL
REFRIGERATOR JENN-AIR JFC2089WEM11 check one french door refrigerator and found the glide rail sticking the lubrication dried out and hard to slide; ordrng 2 WP13055901 (SLIDE)s
DRYER MAYTAG MEDX655DW1 check one dryer and found dryer vent restricted remove the vent behind the dryer and show the customerthe air flow and with the vent connect little or no air flow show customer the vent on roof need cleaning
RANGE AMANA AGR6603SFS0 check one range and found control have no display; ordrng 1 W10918555 (CNTRL-ELEC) and 1 W11162730 (MODULE-SPK)
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Check one dishwasher not washing,found faulty wash motor,replace test unit check ok"
WASHER-FRONT LOA WHIRLPOOL WFW9151YW00 "Diagnosed one wpl washer found out that unit gives error code F3 E2. took readings off thermistor. 11.46kilohms. Check visibly ok. harness .Harness appeared to be ok , file number: 7725079152.; ordrng 1 WPW10323099 (main harness) and 1 WPW10381562 (bellow)"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Check one dishwasher not washing,found volts to wash motor but it's not running,ordering wash motor; ordrng 1 W11087376 (PUMP&MOTOR)"
WASHER MAYTAG MHW5100DW0 Complaint of error and not spining. F3E1 F6E3 F8E3 s/w Andy from autho # MKNIC00XPL1; ordrng 1 W11174376 (CONSOLE) and 1 W10859004 (PANEL-CNTL) and 1 WPW10448876 (SWITCH-WL) and 1 W11029844 (CNTRL-ELEC)
REFRIGERATOR KITCHENAID KRFF507ESS01 "Check one refrigerator not cooling found fresh food evap coli iced up,orderong control, ui & cover.; ordrng 1 WPW10501260 (COVER-EVAP) and 1 W10843055 (CNTRL-ELEC) and 1 W11089931 (PANEL-UI)"
DISHWASHER KITCHENAID KDTM354ESS3 "Check one dishwasher leaking found water leak when unit start to drain,ordering drain hoses.; ordrng 1 W11084165 (HOSE-DRAIN) and 1 8269144A (6' D/W DRAIN HOSE-STRAIG)"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced drain tube. Unit now ready for use.
WASHER-TOP LOAD WHIRLPOOL WTW5000DW2 check one washer top load and found water valve leaking when the washer is unplug and not in operation need new valve assy also there is no tag with the model/serial # attach to the washer only the product registration card; ordrng 1 W11210459 (VALVE)
REFRIGERATOR WHIRLPOOL KSRS25CNBL00 "check one sbs refrigerator and found compressor start and stop, starting device bad replace one starter kit test compressor running with 1.3 amp draw advice customer to gige 12-24 hours"
RANGE WHIRLPOOL WFG320M0BB2 CHECK ONE RANGE AND FOUND GAS VALVE BENT AND HARD TO TURN ALSO THE KNOBS BROKEN TEST WITH CUSTOMER
WASHER MAYTAG MVWC400XW3 "Check one washer not working,check for code founr f7/e6,f7/e5 motor check ok check voltage 111.4v cap 44.5mfd,ordering motor shifter and cap 44.1mfd,ordering cap and actuator.; ordrng 1 WPW10006355 (ACTUATOR) and 1 W10804664 (CAPACITOR)"
RANGE WHIRLPOOL WFG320M0BB2 check one gas range and found the valve stem twisted; ordrng 1 W10512763 (PIPE-MNFLD) and 2 WPW10339442 (KNOB)s
WASHER WHIRLPOOL WTW7500GW2 "Customer complained that the washer was leaving white streaks and dark blobs on her clothes. She had several pictures of these stains that she sent to me and I linked to SD Quickpics. She was using HE detergent, HE bleach and HE fabric softner. She was using deep water wash. She was washing a normal sized load (watched her load the washer.) She had tried the pods WP sent her and she had stopped using Fabric softern to see if that was the problem. I ran a calibration on the unit. Called tech line and spoke with Scott. He told me to have customer go to a tablespoon of detergent. He said if she suds theres too much soap in the washing machine. Explained to customer what we went over. File number 7725064474"
WASHER MAYTAG MHWE301YW00 "Check one washer showing code f6/e1,check found 120.3v and 4.88v need motor and control,; ordrng 1 WPW10315848 (MOTOR-DRVE)"
REFRIGERATOR KITCHENAID KFIS20XVMS11 "Check one refrigerator not cooling,found only the lights are working no fans or compressor.ordering control board use authorization # kki5okiapl1.; ordrng 1 WPW10312695 (CNTRL-ELEC)"
REFRIGERATOR MAYTAG MFI2570FEZ06 "Check one rffrigerator lightr in the freezer not working,found switch stuck relese switch light now works test ok FCC."
DRYER - ELECTRIC MAYTAG MEDX655DW1 "Check one dryer start button fell out,found button behind the console,remove console and reinstall button,test unit check ok advice customer to push and don't turn the knob FCC."
OVEN MAYTAG MGR6600FZ0 "Check one oven said is clicking and not lighting, found,igniter wire harness fell off,tighten connector and reconnect to ignitor,test unit check ok also 2 burner knobs are broken sending knobs to customer FCC.; ordrng 2 DSW11101439 (KNOB)s"
DRYER WHIRLPOOL WED4815EW1 CHECK ONE DRYER AND FOUND THR ELEMENT OPEN REPLACE ONE ELEMENT AND TEST WORKING ALSO ADVICE CUSTOMER TO HAVE THE VENT CLEAN; used 1 279838 (ELEMENT) from stock
DRYER WHIRLPOOL MEDB835DW3 "diagnosed one wpl dryer, found out that door is not locking. the non-mechanism part will not stay inside of door fitting.; ordrng 1 MEDB835DW3 (door panel) and 1 WPW10612925 (nameplate)"
REFRIGERATOR JENN-AIR JFC2290VEM4 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND THE DRAIN BLOCK ANDS ICE NAKER HEATER OUT30.38 119.43; ordrng 1 W10619951 (TUBE-DRAIN) and 1 D7824706Q (ICE MAKER) and 1 WP12544124 (VALVE)
REFRIGERATOR MAYTAG MRT118FFFM01 "DIAGNOSED ONE MAYTAG FRIGE, FOUND OUT THAT FRESH FOOD COMPARTMENT, WAS FREEZING FOOD. ALSO FOUND OUT THAT TEMP. SETTINGS WERE SET AT THE COLDEST. ADJUSTED TEMPS. UNIT WORKING FINE"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 CHECK ONE SIDE BY SIDE REFRIGERATOR AND FOUND WATER LINE TO REFRIGERATOR LEAKING IS UNDER THE KITCHEN SINK ADVICE CUSTOMER TO HAVE APLUMBER FIX THE ISSUE LOWES SET UP THE CALL
DRYER MAYTAG MEDB765FW0 chreck one dryer and found the motor bushing bad not starting replace one motor-drive test all working well
REFRIGERATOR WHIRLPOOL WRS325FDAW04 check one side by side refrigerator and found water dripping at the front let cornernot water in the bottom of freezer fill the drip pan no water leaking from the drip pan cycle ice maker and dispenser water from door no water leaking the only water drippinfg from the filter housing advicecustomer to genuine whirlpool filter install
WASHER WHIRLPOOL MVWB855DC3 HECK ONE TOP LOAD WASHER AND FOUND LID LOCK STICKING AND NOT MOVING REPLACE ONE LATCH ASSY RECALIBERATE MACHINE CONTROL TEST WASH CYCLE AND DOOR LATCH WORKING AND LOCKING
REFRIGERATOR WHIRLPOOL MSD2454GRQ use authorization # r22553 Replaced recalled overload kit. Unit is working as it should. leave behind was handed to customer.
DRYER MAYTAG MEDB765FW0 CHECK ONE DRYER AND FOUND MOTOR BUSHING BAD MOTOR JUST HUM NOT STARTING; ordrng 1 WPW10349492 (WHEEL) and 1 WPW10508324 (MOTOR-DRVE)
DISHWASHER WHIRLPOOL WDT730PAHZ0 CHECK ONE DISHWASHER AND FOUND F7-E1 CLEAR ERROR AND RUN RECALIBERATION TEST HEATER ALSO ADVICE CUSTOMER TO RUN HOT WATER FROM THE SINK BEFORE STARTING THE DISHWASHER
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 CHECK ONE SIDE BY SIDE REFRIGERATOR AND FOUND THE FREEZER DOOR HINGE GUIDE HITTING THE KICK PANEL FIX HINGE GIUDE AND ALSO CRISPY DRAWER BROKEN DIRECT SHIPPED PART #WPW10292504 TO CUSTOMER; ordrng 1 DSWPW10292504 (PAN-CRISPR)
WASHER WHIRLPOOL MVWB855DC3 "diagnosed one maytag washer, found out that latch is sticking, and lid not opening. ordering latch; ordrng 1 W10810403 (latch)"
DRYER WHIRLPOOL WED4815EW1 CHECK ONE DRYERAND FOUND THE ELEMENT OPEN REPLACE ONE ELEMENT TEST DRYER WORKING WELL; used 1 279838 (ELEMENT) from stock
OTR MICROWAVE WHIRLPOOL WMH31017HZ assist with microwave to install magnetron unit check ok.
OTR MICROWAVE WHIRLPOOL WMH31017HZ "diagnosed one wpl OTR Microwave, found out that unit was not getting hot at all. found out that mag, and diode was bad, replaced parts. unit working good."
MICROWAVE WHIRLPOOL WMH31017HZ "Diagnosed one OTR Microwave , found out that unit is not heating at all. tested unit with cup of water, unit is not working properly. (wkb3v00nl2); ordrng 1 W10850446 (cap) and 1 W11256462 (doide) and 1 W10754299 (magnatron) and 1 W10832024 (thrmst-fix)"
WASHER WHIRLPOOL WTW5000DW2 check one washer and found error code f8-e1 found the hot water coil open; ordrng 1 W11210459 (VALVE)