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for Stone Mountain, GA
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Kris - Stone Mountain, GA
My son in law said Roy was brash, argumentative and frankly rude when responding to a statement made about the stovetop clicking when in use. My daughter heard him talking on the phone about other people complaining about him as well and felt that was unprofessional. She says he did seem knowledgeable though.
Kristi - Stone Mountain, GA
Both of the technicians that dealt with my fridge repair were knowledgeable and courteous.
Thank you so much for your great job.
Thierry - Stone Mountain, GA
Flamingo is a great company with a good technicians who know the job.
Steven - Stone Mountain, GA
He did an excellent job!
Camino - Stone Mountain, GA
Mr. Tappin did great! he made sure to squeeze in a morning slot for me and got to my home quickly. He fixed the issue with my washer in less than 20 minutes and it works great now!
Dave - Stone Mountain, GA
Lindell - Stone Mountain, GA
Always does a great job
Eric - Stone Mountain, GA
Technician was excellent
Willie - Stone Mountain, GA
Derek Butler is Awesome! Mr. Butler was very professional and knowledgeable. I love the fact that he really listen to what I needed him to know. I showed him evidence of what was happening with my washer and he documented the details and sent them to whirlpool. He did everything he said he would do right there in front of me and then followed up with a text. This was the best quality service I ever experienced. Derek Butler deserves a raise. Thank you again Mr.Butler
Maryann - Stone Mountain, GA
Roy was a gem! Very knowledgeable and provides excellent service. Very professional also!
Her hands were tied
Joan - Stone Mountain, GA
She did the best she could. My issue is with mfg since I have to change the way i do laundry or the machine gets off balance. This is crazy and I am VERY displeased with my maytag front loader. I had a kenmore front loader & and aside from mold problem, it was fine which is why I bought another one, but I am not happy with this one.
Cynthia - Stone Mountain, GA
The technician was on timely, courteous and knowledgeable.
Wow professional, pleasant personality, and excellent communication skills made her visit and work performance made my day. And redemed my feelings ab
Janice - Stone Mountain, GA
LaToya - Stone Mountain, GA
Roy is by far one of the best servicemen I have come across in quite some time. I appreciate his patience more than anything.
Robert - Stone Mountain, GA
Arrived on time. Quickly found the problem.
Michell - Stone Mountain, GA
Service was good
On Time Service
David - Stone Mountain, GA
Great customer service and repair. Thanks a bunch!
Professional and knowledgeable company
Twanna - Stone Mountain, GA
A+++++ Technician makes service quick and painless
Martha - Stone Mountain, GA
Best technician I've encountered in several years! Thank you Shemeta Carson for your knowledge, skill and professionalism!
Sharon - Stone Mountain, GA
Charlene - Stone Mountain, GA
The men were on time, courteous and knowledgeable. They diagnosed the issue and educated me on the appliances.
Sharon - Stone Mountain, GA
Celeste - Stone Mountain, GA
Mr. Tappin is an experienced professional; very knowledgeable about the Whirlpool products he services.
Great Service Horrible Pricing
Tekoa - Stone Mountain, GA
High prices for diagnose and fixing. Literally was here for under an hour and I lost 300$ for a part that was 44$ but labor was 135$. Complete rip off of a company and I won’t use them again. I desperately needed my dryer fixed
William - Stone Mountain, GA
Chandler - Stone Mountain, GA
Second time I've used Flamingo. Service is great, although punctuality is a wee bit off from the already large window. However, everything was fixed and ready to go quickly and the repairman was friendly and very knowledgeable.
Leah - Stone Mountain, GA
Merry - Stone Mountain, GA
Very nice and professional
DISHWASHER KITCHENAID KDTE234GPS0 "Check one dishwasher not drying properly,enter diagnostic found 7-1 code,complete diag and return heater back in the circut also adjust doorso that it will close without hitting the side of the tub,test unit check ok FCC."
DRYER MAYTAG MED5100DW1 "Check one dryer door hinge brokenthe part#(W10315109) is NLA,call AIG they are going to replace unit."
MICROWAVE KITCHENAID KMHS120ESS7 "Check one microwave display goes blank after iy runs for 20sec,test operation for several 2 min,3min &4min, the unit operate normaly it did not go off,i was unable to verify the complaint check connections to the control cooling fan operation all check ok FCC."
REFRIGERATOR-FD WHIRLPOOL KFIS29PBMS00 checked one french door rwfrigerator and found the drain block ands cause the door to frozen shut and also the right bracket broken clean drain and replace one bracket
OVEN WHIRLPOOL RBS275PVS03 "Check one oven not hesting after selfclean,check found faulty fix-thermst,replace test unit check ok FCC."
WASHER WHIRLPOOL WTW5000DW3 "Check one washer customer complained that it ran for 2hr,enter diagnostic found no code,disconnect power for a hard reset and caliberate the control,run a test cycle unit check ok FCC."
RANGE JENN-AIR JGS9900BDB checked one gas range and found ignitor open replace one ignitor test pre heat
RANGE JENN-AIR JGS9900BDB CHECKED ONE GAS RANGE AND FOUND OVEN NOT LIGHTING GETTING 122 V AC TO IGNITOR TOTAL REPAIR T; ordrng 1 WP7432P143-60 (IGNITER- B)
REFRIGERATOR WHIRLPOOL WRS325SDHW01 SR FIILE#7726785711( REP DAVE ) CHECKED ONE SIDE BY SIDE REFRIGEWRATOR AND CUSTOMER COMPLAIN OF OSOR COMING FROM REFRIGEWRATOR UNABLE TO DETERMINE CAUSE
WASHER-TOP LOAD MAYTAG MVWX655DW1 CHECKED ONE WASHER TOP LOAD AND FOUND THE GEAR CASE SPLINE ON THE GEAR SHAFT WORN OUT; ordrng 1 W10528947 (HUB)
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "Check one refrigerator not cooling found evap fan condenser fan and compressor running but not cooling,order and replace evap coil compressor and drier,unit check ok FCC,autho for double the labor #WNOUX00NL2.; pckd up 1 W10309988i (COMPRESSOR)"
OVEN JENN-AIR JJW2830DP02 JNRWV00NL2 12/16/2019 for double labor checked one double wall oven with stuck key reeor and console turn off remove and test voltage on control ok replace one console reprogramm test both oven test ok
OVEN WHIRLPOOL WOS51ES4ES00 "Check one oven stop working after self clean,found faulty fuse-thrml and thrmst-fix,replace fuse and thermostat test unit check ok."
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found filter hard to come out.Showed customer how to get filter out when it gets stuck. Removed filter and customre replaced with new filter. Advised her to run a gallon of water through filter before using
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Check one refrigerator not cooling,found all fanc and compressor is runnig but notcooling,ordering the compressor and evap coil.; ordrng 1 WP2188823 (EVAPORATOR) and 1 W10507884 (COMPRESSOR) and 1 W11179385 (DRIER-TUBE)"
RANGE WHIRLPOOL GGG388LXS01 # WN9L800WL1 Complaint of gas smell and knobs not staying on. Found no gas coming from main line and right rear valve not turning. Knobs for unit are broken. Unit will need right rear gas valve and 4 new knobs.
RANGE-GAS WHIRLPOOL WEG750H0HB0 CHECKED ONE SLIDE IN GAS RANGE AND FOUND THE THE DISPLAY GO DARK NOT SHOWING FEATURE REPLACE ONE CONTROL PANEL USER INTERFACE
RANGE WHIRLPOOL WFG515S0EB1 Replaced spark module and tested unit is now working as it should.
WASHER ROPER WTW4955HW1 "Check one washer making noise found a penny in the pump,remove test unit check ok FCC."
DRYER ROPER RED4516FW0 "Check one dryer makinga thumping found faulty rollers,replace one set pt# 349241t return the other,test unit check ok FCC."
OVEN WHIRLPOOL WFG505M0BB0 checked one gas range and found oven-ignitor open replace one ignitor and test and show customer oven working
RANGE-GAS WHIRLPOOL WEG750H0HB0 CHECKED ONE SLIDE IN RANGE AND FOUND USER INTERFACE BLANK; ordrng 1 W11339759 (CNTRL-ELEC) and 5 W10906019 (BEZEL-SWTH)s
REFRIGERATOR-FD WHIRLPOOL MFI2269VEM3 Replace main control to correct the no cool issure program control unit check ok FCC.
RANGE-GAS WHIRLPOOL WFG515S0EB1 Complaint of oven not working. Found dsi board not sending power to bake and broil ignitor.; ordrng 1 WP8054129 (igntr-oven) and 1 WP9758079 (IGNTR-OVEN) and 1 WPW10511278 (module-spk)
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Replaced diffuser. Unit now ready for use.
OVEN WHIRLPOOL WFE515S0ES1 Replaced wire harness and tested. Unit now working as it should.
OVEN WHIRLPOOL WFG505M0BB0 CHECKED ONE GAS RANGE AND FOUND OVEN NOT LIGHTING TEST IGNITOR AND FOUND OPEN GETTING 122 VAC; ordrng 1 W10918546 (IGNTR-OVEN)
WASHER ADMIRAL ATW4675YQ1 Customer declined service. Says another company was suppose to come out.
DISHWASHER WHIRLPOOL WDF520PADM7 Complaint of leaking. Unable to reproduce leak. Advised customer to have plumber check lines.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Complaint of not drying dishes. Reset controls by running diagnostics cycle and tested heater. Heater is working and rinse aid is present. Unit is now ready for use
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Complaint of rust stains on doors and screeching noise when right fresh food door is opened. Adjusted doors and seal on right fresh food door. Unit still makes noise when door id opened. Advised cutomer this noise will not prevent unit from operating Contacted ASURION care team spoke with April ref # 7726335477 rust on doors not covered.
WASHER-TOP LOAD WHIRLPOOL WFW6620HW0 check onwe washer front load and found error code f8-e1long fill found drain hose too far down in the drain pipe cause water to siphoned out fix and adjust drain hose in pipe test washer working
WASHER AMANA NTW4516FW3 Complaint of not starting. F5E2 F7E7 F0E2 cleared error codes. Found lid lock not locking. Replaced lid lock. Tested and unit is now working as it should.; used 1 W11307244 (
DISHWASHER KITCHENAID KDFE104HPS0 checked one dishwasher and replace one door panel inner and one gasket run diagnostic cycke test for water leak all function complete
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Found ice maker arm not fully inserted into icemaker. Inserted arm fully into ice maker unit now ready for use.
RANGE WHIRLPOOL WFE515S0ES1 "WMWQW00APL1 Complainit ot error F9E0 Found terminal block, power cord, and wire harness burnt. Advised customer to get a 4 pronge range cord.; ordrng 1 W11205072 (harns-wire)"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Wheels/adjuster on upper rack broken. Replaced adjuster. Upper rack tested okay.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 checked one top mount rfrigerator and found control not turning off and also found air diffuser broken and the top missing causing the air not to go into the refrigerator compartment; ordrng 1 W11199204 (DIFFUSER) and 2 W11208347 (DUCT-AIR)s and 1 W10813581 (DUCT-AIR) and 1 W11179226 (CONTRL-BOX)
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Complaint of freezer light not coming on. Found freezer door switch stuck. Removed ice from door switch and tested. Unit now working as it should
DISHWASHER KITCHENAID KDFE104HPS0 FOUND INNER DOOR NOT SEALING; ordrng 1 W10908291 (DOOR-INNER) and 1 W11177741 (GASKET)