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for Stone Mountain, GA
great heads up!!
Jack - Stone Mountain, GA
arrived on time & followed up with a call. quick/efficient service after listening to my list of problems. ( very unhappy with whirlpool washer only 2 months old.) clinton found several parts that needed to be ordered & stated it would take 3-4 weeks before delivery! i told him i would have lowes deliver a new washer & not to order the parts ( they did on 11-14-20 ) ok so far!!
Patricia - Stone Mountain, GA
Great knowledgeable service
Monique - Stone Mountain, GA
Christy - Stone Mountain, GA
Thanks. Awesome job
Excellent Service Repair Tech
Ralph - Stone Mountain, GA
Ruth/freddie - Stone Mountain, GA
Bryan was very professional, friendly and masked/equipped.
Gretta - Stone Mountain, GA
Very Knowledgeable Repair Man
Shani - Stone Mountain, GA
Thanks to Roy our dishwasher is finally working. He knew exactly what was wrong. He was friendly and thorough.
we was please with the service
Marla - Stone Mountain, GA
the service man was kind and respectful
Anthony - Stone Mountain, GA
I had a wonderful experience the technician was on time called ahead of time identify his self and the company when arriving. The technician explain the problem and had the part and the repair was done within 30 minutes.
Outstanding service from technician Roy Tallin
Frank - Stone Mountain, GA
Outstanding customer service from Roy Tallin
Isaac - Stone Mountain, GA
Fast response to our issue
Kris - Stone Mountain, GA
My son in law said Roy was brash, argumentative and frankly rude when responding to a statement made about the stovetop clicking when in use. My daughter heard him talking on the phone about other people complaining about him as well and felt that was unprofessional. She says he did seem knowledgeable though.
Kristi - Stone Mountain, GA
Both of the technicians that dealt with my fridge repair were knowledgeable and courteous.
Thank you so much for your great job.
Thierry - Stone Mountain, GA
Flamingo is a great company with a good technicians who know the job.
Steven - Stone Mountain, GA
He did an excellent job!
Camino - Stone Mountain, GA
Mr. Tappin did great! he made sure to squeeze in a morning slot for me and got to my home quickly. He fixed the issue with my washer in less than 20 minutes and it works great now!
Dave - Stone Mountain, GA
Lindell - Stone Mountain, GA
Always does a great job
Eric - Stone Mountain, GA
Technician was excellent
Willie - Stone Mountain, GA
Derek Butler is Awesome! Mr. Butler was very professional and knowledgeable. I love the fact that he really listen to what I needed him to know. I showed him evidence of what was happening with my washer and he documented the details and sent them to whirlpool. He did everything he said he would do right there in front of me and then followed up with a text. This was the best quality service I ever experienced. Derek Butler deserves a raise. Thank you again Mr.Butler
Maryann - Stone Mountain, GA
Roy was a gem! Very knowledgeable and provides excellent service. Very professional also!
Her hands were tied
Joan - Stone Mountain, GA
She did the best she could. My issue is with mfg since I have to change the way i do laundry or the machine gets off balance. This is crazy and I am VERY displeased with my maytag front loader. I had a kenmore front loader & and aside from mold problem, it was fine which is why I bought another one, but I am not happy with this one.
Cynthia - Stone Mountain, GA
The technician was on timely, courteous and knowledgeable.
Wow professional, pleasant personality, and excellent communication skills made her visit and work performance made my day. And redemed my feelings ab
Janice - Stone Mountain, GA
LaToya - Stone Mountain, GA
Roy is by far one of the best servicemen I have come across in quite some time. I appreciate his patience more than anything.
Robert - Stone Mountain, GA
Arrived on time. Quickly found the problem.
Michell - Stone Mountain, GA
Service was good
REFRIGERATOR WHIRLPOOL WRF535SWHZ "No to q1 q21check one icemaker not making ice,check for volts to icemaker found no power,check harnest connection foun itr not push in firmly,disconnect harness and reconnect test unit check ok FCC,did not sidn due to covid-19."
WASHER WHIRLPOOL MVWC565FW1 "Noto q1 q2 check one washer not letting in enough water in,enter diagnostic found a f8/e1 for a long fill,found that the cold water valve not on fully,clare the code calibrate the control and advice customer to use the bulky cycle to get a full tub,unit check ok FCC did not sign due to covid-19."
WASHER WHIRLPOOL WTW4816FW2 "No to qq1 q2 check one washer not operating,enter diagnostic found code f7/e5,unit is not spinning need the control,actuator,harness and cam,percustomer Lowes said that if it can't be fix today it will be replaced,if unit is not replace please order the parts,W11170319 control,w10913953 actuator,w10903238 lower harns-wire & w10721967 cam,did not sign due to covid-19 FCC."
WASHER-TOP LOAD WHIRLPOOL WTW4955HW1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE TOP LOAD WASHER CUSTOMER COMPLAIN OD NOISE; ordrng 1 W11454372 (GEARCASE) and 1 W10721967 (CAM)"
DRYER - ELECTRIC WHIRLPOOL WED4815EW "customer ans to q1,q2:no checked one elect dryer and found fuse open and element short replace one element and one fuse test ok also advice customer to have the vent cleal a.s.ap did not sign due to covid 19 protocol; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE (91 C)) from stock"
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "customer ans to q1,q2:no checked one french door refreigerator and found the fresh food coil drain block and evap ice build up; ordrng 1 W10889841 (COVER-EVAP)"
RANGE - ELEC JENN-AIR JES1750ES0 "customer ans to q1,q2:no checked one slide in elect range and found the bake element open; ordrng 1 W10779716 (ELMNT-BAKE)"
WASHER-TOP LOAD WHIRLPOOL WTW8500DC0 "custome ans to q1,q2;no checked one washert and found error code f5-e3 door latch error; replace 1 W10861642 (LATCH ) dru recaliberation vcycle and test normal cycle working "
RANGE - ELEC WHIRLPOOL WFC150M0EW3 NO TO COVID CHECKED ONE ELECT RANHE AND FOUND CONTROL BAD KEEP FLICKERING AND OVEN CANT TURNON; ordrng 1 W11122557 (CNTRL-ELEC)
RANGE JENN-AIR JES1750ES0 "Customer answered no to q1q2,check one oven not having the correct temp or holding the temp,replace the control and sensor test unit check ok FCC,did not sign due to coviod-19 protocol."
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 found ice tray clogged with ice stuck removed tray unit dispensing ice ok now no to covid19 q1 q2 q3 not signed due to covid 19
MICROWAVE WHIRLPOOL WMH31017HS6 "cust answered no q1q2,,,tech found unit not heating ,,tech replace mag ,cap and diode,,,unit check ok,,cust didnt sign because of covid-19"
REFRIGERATOR KITCHENAID KRFF507HPS00 "cno to covid q1,q2:checked one french door test freezer temp @15*f unit was in defrost refdrigerator and found icemaker error code e5 Ice maker thermistor isbad. Ice storage temperaturesatisfied but ice mold in frozenstate too long. Possible ice moldthermistor issue did test 56,57 36,45.and 36 unplug unit and recheck error clear; ordrng 1 W11294907 (ICEMAKER) and 1 W11405309 (PANEL-UI) and 1 W11224256 (CNTRL-ELEC) and 1 W10846539 (FAN)"
REFRIGERATOR-FD JENN-AIR JFC2290VTB5 "CUSTOMER ANS TO Q1,Q2;NO CHECKED ONE FRFENCH DOOR REFRIGERATOR AND FOUND WATER FILTER NOT ALL THE WAY IN AND IVE MAKER MOTOR BAD FIX THE FILTER AND WATER NOW DISPENSING; replace 1 W10889233 (ICEMAKER ) harvest and fill with water did not sign due to covid 19 protocol"
DRYER MAYTAG MEDB835DW3 customer complained that there was loud noise coming from inside the dryer. Checked the blower wheel and found a crack. ordered the part. scheduled for wednesday Q1-n Q2-n no signature due to covid 19; ordrng 1 WP697772 (blower wheel)
REFRIGERATOR-FD WHIRLPOOL WRF535SMBM00 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE FRENCH DOOR REFRIGREATOR AND FOUND BRAIN BLOCK AND DOOR NOT CLOCING FROST BUILD UP IN THE FREEZER ALSO ALL THREE DOOR GASKET RIP DAMAGE AND ICE MAKER NOT CYCLING OR TAKING IN ANY WATER ,RAIN NOT SLIDING FREE; ordrng 1 W10571967 (GASKET-AP DOOR FZ 36 ) and 1 W10619951 (TUBE-DRAIN ) and 1 WPW10128551 (MOTOR-EVAP) and 1 W10884390 (ICEMAKER ) and 1 WPW10498976 (VALVE and 1 WPW10503278 (CNTRL-ELEC ) and 1 WPW10594330 (CONTROL ) and 2 W10830162 (GASKET-FIP )s and 2 WPW10120018 (SLIDE )s"
VENT HOOD JENN-AIR JXD7036YS3 "customer ans to q1,q2:no checked one vent hood and vent not staying up; ordrng 1 W10833182 (COVR-SWTCH) and 2 WPW10398341 (SWITCH)s and 2 W11098806 (SWITCH)s and 1 W11088943 (CNTRL-ELEC) and 1 W11123695 (HARDWARE) and 1 WPW10421277 (ARM-MOTOR) and 1 W10833182 (COVR-SWTCH) and 1 WPW10421280 (ARM-MOTOR) and 1 3191239 (seal-foam)"
MICROWAVE JENN-AIR JMW2430DS03 auth#JS45K00AL2 for double labor customer ans to q1.q2 no checked one microwave and found error code f1-6 inverter issue; replace 1 ovencart (oven cart) and 1 W10815465 (CNTRL-ELEC) and 1 W11346197 (MAGNETRON) and 1 W10217711 (INVERTER)test microwave heating did not sign due to covid 19 protocol
N/A N/A ED2VHEXVB01 "customer ans to q1,q2:no checked one sbs refrigerator and found drain tube block remove tube and clean test water flow and found the evap tray leaking; ordrng 1 WPW10614158 (TRAY-EVAP 65.09)"
REFRIGERATOR WHIRLPOOL MZD2766GEB "Customer answered no to q1q2, install recall relay kit the green dot was not in the box with the relay,this is the part sent to customer,did not sign due to covid-19 protocol FCC, pt#W10247581."
REFRIGERATOR-FD JENN-AIR JFC2290VTB5 "CUSTOMER ANS TO Q1,Q2;NO CHECKED ONE FRFENCH DOOR REFRIGERATOR AND FOUND WATER FILTER NOT ALL THE WAY IN AND IVE MAKER MOTOR BAD FIX THE FILTER AND WATER NOW DISPENSING; ordrng 1 W10889233 (ICEMAKER) and 1 WPW10420083 (VALVE )"
DRYER - ELECTRIC ROPER RED4516FW0 "customer ans to q1,q2:no checked one dryer and found making noise drum hitting the cabinet remove drum a"
RANGE - ELEC WHIRLPOOL WFE535S0JS0 "CUSTOMER ANS TO Q1,Q2;NO CHECKED ONE ELECT RANGE AND FOUND ERROR CODE F2-E1 SHORT KEY PAD THE CLOCK BUTTON TURN ON THE CON VECTION BAKE ,REPLACE ONE CONTROL ELECT SET CLOCK AND TEST PRE HEAT DID NOT SIGN DUE TO COVID 19 PROTOCOL"
DISHWASHER WHIRLPOOL WDF130PAHS0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE DISHWASHER AND FOUND THE WATER TURN OFF UNDER THE SINK ,TURN ON AND TEST FILLING ALOS ADVICE CUSTOMER TO RUN HOT WATER FROM SINK BEFORE STARTING"
REFRIGERATOR WHIRLPOOL WRX988SIBM00 SR FILE #7728654268 CUSTOMER ANS TO Q1.Q2:NO CHECKED FRENCH DOOR REFRIGERATOR FOUND AFTER ALL THE PARTSD REPLACE UNIT IS DEEM NON REPAIABLE ADCICE CUSTOMER TO CANTACT AMERICAN HOME SHEILD DID NOT SIGN DUE TO COVID 19 PROTOCOL
REFRIGERATOR ROPER RT21AKXKQ06 "CUSTOMER ANS TO Q1,Q2,: CHECKED ONE TOP MOUNT REF AND FOUND THE ITEMS IN REF FREEZING UP IF CUSTOMER SET THERMOSTAT LOW NOTHING WORKE ITEMS MELT; ordrng 1 WP2204605 (THERMOSTAT 77.44) and 4 WP487576 (WASHER 6.34)s"
RANGE - ELEC WHIRLPOOL WFE535S0JS0 "customer ans to q1,q2:no checked one elect range and found error code f2-e1 shorted key pad; ordrng 1 W11295998 (CNTRL-ELEC)"
MICROWAVE COMBO JENN-AIR JMW2430DS03 customer ans to q1.q2 no checked one microwave and found error code f6-e1 inverter issue; ordrng 1 ovencart (oven cart) and 1 W10815465 (CNTRL-ELEC) and 1 W11346197 (MAGNETRON) and 1 W11449277 (HARNS-WIRE) and 1 W10217711 (INVERTER)
COOKTOP - GAS JENN-AIR CCG456B "AUTH#WRYWARYWL1 CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE GAS COOK TOP AND FOUNF THE GAS SUPPLY TURN OFF BY THE GAS COMPANY LEAKING FROM THE LEFT FRONT VALVE PARTS NO LONGER AVAILABLE GIVE CUSTOMER MEASUREMENT OF COOK TOP 30' BOX DROP-IN 25' AND UNDER COUNTER OVEN 30 ' DID NOT SIGN DUE TO COVID 19 PROTOCOL"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "customer ans to q1,q2;no checkec one side by side refrigerator test freezer temo -2*f customer setting at two bars and food four shelves; ordrng 1 W11317276 (DIFFUSER) and 1 W11214887 (CNTRL-ELEC)"
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "SR FILE #7728654268 AUTH#WRH6QRHXL2 CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND SEAL SYSTEM WAS OTHERT COMPANY BY JUST ADD AN ACESS VALVE NO SERVICE DRYER LOW SIDE WITH RUNNING AT 20 PSI ABOVE; ordrng 1 W11116006 (EVAPORATOR) and 1 8201675 (COMPRESSOR) and 1 W10789393 (CNTRL-ELEC) and 1 W10807590 (CNTRL-ELEC) and 1 W11094466 (VALVE) and 1 WPW10608485 (EVAPORATOR) and 1 SST (SST)REPLACE ONE SERVICE DRYER AND ONE SOLENOID VACCUN AND CHARGE WILL CALL CUSTOMER IN 24 HOURS ; used 1 W10143759 ("
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ09 "Q1 AND Q2 CUSTOMER ANSWER NO ,AUGER MOTOR WASNT SPINNING REPLACE AUGER MOTOR AND IMPELLER COULD NOT GET SIGNATURE DO TO COVID"
DRYER - ELECTRIC MAYTAG MEDB950YW0 "q1 and q2 customer answer no,customer complaint dryer was making noise replace puller and belt tested work ok due to covid could not get signature"
WASHER-TOP LOAD MAYTAG MVWX655DW1 "CUSTOMWE ANS TO Q1,Q2:NO CHECKED ONE WASHER TOP LOAD AND FOUND AGITATOR SHAFT CAME APART AND LEAKING OIL; ordrng 1 W11035751 (GEARCASE) and 1 W11239857 (BELT) and 1 WPW10427633 (SHIELD) and 1 W10721967 (CAM) and 1 W11026785 (MOTOR-DRVE)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q 1 and q2 customer said not the auger from the ice maker wasnt making ice cause the ice was frozen solid in there got rid of the ice dispense ice after that fcc could not get signature do to covid
DISHWASHER WHIRLPOOL WDT780SAEM1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONEDISHWASHER AND FOUND NOT DRAINING REMOVE WATER AND DRAIN PUMP FROM SUMP AND FOUND BROKEN OBJECT JAMMING THE PUMP IMPELLER REMOVE TEST DIAGNOSTIC ALL FUNCTION OK
OVEN WHIRLPOOL WOD51EC0HW01 custome ans to q1 no q2 no q3 no q4 no sr file #7728650315 customer have American Home Shield work done in 2/4/20 no longer in wa
OVEN - GAS WHIRLPOOL WFG320M0BW2 "customer ans to q1,q2:no checked one oven and found oven not lighting ingnitor only pulling 2.4 amps need 3.2-3.6 amps to open the oven valve; replace 1 W11176454 (IGNTR-OVEN) test oven pre heat to 350*f test ok did not sogn due to covid 19 protocol"
N/A N/A WRX735SDBM00 "CUSTOMER ANS TO Q1,Q2 :NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER TEMP 0*F AND ICE BIN FROZEN IN AND NOT MAKING ICE; REPLACE 1 W11185686 (ICE-CONTNR) and 1 W10882923 (ICEMAKER) CYCLE FILL DID NOT SIGN DUE TO COVID 19 PROTOCOL"
WASHER MAYTAG MHW5630HC0 "Customer answered no toq1q2,check one washer makign a sqeeking noise,found tub shaking in spin with no cloth in it,entre diag found fo/e5 off balance load,take unit apart found that one of the shocks was out of position,reinstall shock reassamble unit test unit check ok FCC did not sign due to covid-19 protocol."