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for Stone Mountain, GA
Excellent Service Repair Tech
Ralph - Stone Mountain, GA
Ruth/freddie - Stone Mountain, GA
Bryan was very professional, friendly and masked/equipped.
Gretta - Stone Mountain, GA
Very Knowledgeable Repair Man
Shani - Stone Mountain, GA
Thanks to Roy our dishwasher is finally working. He knew exactly what was wrong. He was friendly and thorough.
we was please with the service
Marla - Stone Mountain, GA
the service man was kind and respectful
Anthony - Stone Mountain, GA
I had a wonderful experience the technician was on time called ahead of time identify his self and the company when arriving. The technician explain the problem and had the part and the repair was done within 30 minutes.
Outstanding service from technician Roy Tallin
Frank - Stone Mountain, GA
Outstanding customer service from Roy Tallin
Isaac - Stone Mountain, GA
Fast response to our issue
Kris - Stone Mountain, GA
My son in law said Roy was brash, argumentative and frankly rude when responding to a statement made about the stovetop clicking when in use. My daughter heard him talking on the phone about other people complaining about him as well and felt that was unprofessional. She says he did seem knowledgeable though.
Kristi - Stone Mountain, GA
Both of the technicians that dealt with my fridge repair were knowledgeable and courteous.
Thank you so much for your great job.
Thierry - Stone Mountain, GA
Flamingo is a great company with a good technicians who know the job.
Steven - Stone Mountain, GA
He did an excellent job!
Camino - Stone Mountain, GA
Mr. Tappin did great! he made sure to squeeze in a morning slot for me and got to my home quickly. He fixed the issue with my washer in less than 20 minutes and it works great now!
Dave - Stone Mountain, GA
Lindell - Stone Mountain, GA
Always does a great job
Eric - Stone Mountain, GA
Technician was excellent
Willie - Stone Mountain, GA
Derek Butler is Awesome! Mr. Butler was very professional and knowledgeable. I love the fact that he really listen to what I needed him to know. I showed him evidence of what was happening with my washer and he documented the details and sent them to whirlpool. He did everything he said he would do right there in front of me and then followed up with a text. This was the best quality service I ever experienced. Derek Butler deserves a raise. Thank you again Mr.Butler
Maryann - Stone Mountain, GA
Roy was a gem! Very knowledgeable and provides excellent service. Very professional also!
Her hands were tied
Joan - Stone Mountain, GA
She did the best she could. My issue is with mfg since I have to change the way i do laundry or the machine gets off balance. This is crazy and I am VERY displeased with my maytag front loader. I had a kenmore front loader & and aside from mold problem, it was fine which is why I bought another one, but I am not happy with this one.
Cynthia - Stone Mountain, GA
The technician was on timely, courteous and knowledgeable.
Wow professional, pleasant personality, and excellent communication skills made her visit and work performance made my day. And redemed my feelings ab
Janice - Stone Mountain, GA
LaToya - Stone Mountain, GA
Roy is by far one of the best servicemen I have come across in quite some time. I appreciate his patience more than anything.
Robert - Stone Mountain, GA
Arrived on time. Quickly found the problem.
Michell - Stone Mountain, GA
Service was good
On Time Service
David - Stone Mountain, GA
Great customer service and repair. Thanks a bunch!
Professional and knowledgeable company
Twanna - Stone Mountain, GA
A+++++ Technician makes service quick and painless
Martha - Stone Mountain, GA
Best technician I've encountered in several years! Thank you Shemeta Carson for your knowledge, skill and professionalism!
Sharon - Stone Mountain, GA
WASHER-TOP LOAD MAYTAG MVWC465HW2 "ustyomer ans to q1,q2:no checked one washer top load found no error codes run caliberatio cycle complete then did the auto test cycle that work adcice customer door only lock in the rinse and spin cycle not in the washe did not sign due to covid 19 protocol"
DRYER - ELECTRIC MAYTAG MEDC465HW0 "customer ans to q1,q2:no checked one elect dryer and found drye vent not connect to wall causing hot air behind the dryer did not sign due to covid 19 protocol"
WASHER-TOP LOAD WHIRLPOOL WTW5000DW2 "installed tranmission during repair tub rolle down stair hitting wall cust said if they can not repair they will call us unit ok now not sign due to COVID-19 protocol. Q1: No, Q2: No"
RANGE - ELEC KITCHENAID KFEG500ESS3 "customer ans to q1,q2 no checked one elect range and found the terminal block terminal burn off replace one block-term did not sign due to covid 19 protocol; used 11 WPW10245259 (BLOCK-TERM) from stock"
REFRIGERATOR-FD KITCHENAID KRFC300ESS01 "customer ans to q1,q2; no checked one french door refrigerator and show customer how to clean the door seal tp prevent them from braking or rip did not sign due to covid 19 protocol"
DRYER - ELECTRIC AMANA NED4655EW1 customer ands to q1:q2 no checked one electric dryer and found plug in to a 110v wall out let need 240 v ac advice and show customer the correct power cord gray with the (L ) terminal to used did not sign due to covid 19 protocol
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE FRENCHDOOR REFRIGERATOR AND FOUND ICE MAKER ERROR CODE E5 THERMISTOR BAD DID TEST 57; replace 1 W11294907 (ICEMAKER) and 1 W10846539 (FAN) test 45 and fill icemaker eset temp on both refans frz"
WASHER WHIRLPOOL WFC7500VW2 "installed control and pressure unit comes on now will not come out drain cycle called techline after replacing display if it don,t work per techline unrepairable file # 7728219638; ordrng 1 WPW10192981 (cntrl-elec)"
COOKTOP WHIRLPOOL WFE505W0HZ1 Replaced front right element. Unit now working as it should.
REFRIGERATOR-FD KITCHENAID KRMF706ESS01 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND NO FROST PATTERN; ordrng 1 W11116006 (EVAPORATOR) and 1 WPW10608485 (EVAPORATOR) and 1 W10832994 (COMPRESSOR) and 1 W11197489 (HEATER) and 1 WPW10675033 (CNTRL-ELEC)"
WASHER WHIRLPOOL WTW5000DW2 "CUSTOMER ANS TO Q1,Q2: NO CHECKED ONE TOP LOAD WASHER AND FOUND ERROR CODE F1-E1 MACHINE CONTROL FAULT F3-E1 PERESSURE SENSOE FAULT F7-E5 SHIFTER FAULT F2-E1; REPLACE ONE ELECT CONTROL AND RECALIBERATE MACHINE CONTROL 1 W11116590 (CNTRL-ELEC DID NOT SIGN DUE TO COVID 19 PROTOCOL"
REFRIGERATOR-FD KITCHENAID KRFF507ESS01 "Steamed fresh food evaporator. Repalced wire harness, control, and UI. Unit now ready for use."
DRYER WHIRLPOOL WED6600WL0 "Complaint of noise. Found noise coming from pulley. Unit needs new pulley and wheels. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 4392067 (REPAIR-DYR) and 1 8547174V (PULLEY-IDR)"
DRYER - ELECTRIC MAYTAG MEDC465HW0 "Customer complained that the dryer was not heating in medium or high heat and that in low heat it would dry, but it would take several loads. Turned dryer on in high heat and watched element, it heated up. Took vent out and used dollar bill to see if dryer was getting good venting, wouldnt pull the dollar bill down the vent. Took vent off the back of the dryer, it pulled the bill exactly as it should. Took temperatures of 154 124 153 124 154 125 for an average of 139.16. Called tech line and spoke with Dustin and he said the temps should be between 150 and 160 degrees. He suggested replacing the operating thermostat file number 7728195703. Q1:N Q2:N No signature due to Covid 19 Protocol.; ordrng 1 WP8318268 (therst-fix) and 1 W10900067 (cut-off thermal)"
DRYER - ELECTRIC MAYTAG MEDC465HW0 Installed new operation thermostat and exhaust thermostat. Tested dryer for three cycles at temperatures of 177 130 176 128 178 127 for an average of 153 degrees meeting WP standards. Dryer heating as designed. Q1:N Q2:N No signature due to Covid 19 Protocol.; pckd up 1 W10900067 (cutoff-thermal)
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "customer ans to q1,q2:no checked one french door refrigerator and fopund freezer door not closing remove items fron lower freezer drawer and repack some items so that door close freely did not signdue to covid 19 protocol"
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE FRENCHDOOR REFRIGERATOR AND FOUND ICE MAKER ERROR CODE E5 THERMISTOR BAD DID TEST 57; ordrng 1 W11294907 (ICEMAKER) and 1 W10846539 (FAN)"
REFRIGERATOR MAYTAG MFI2269DRM01 "Installed new slide rails on fridge at no charge due to damage from previous repair. Tested, freezer door working as designed. Q1:N Q2:N No signature due to Covid 19 Protocol."
WASHER-TOP LOAD WHIRLPOOL WTW5000DW2 "CUSTOMER ANS TO Q1,Q2: NO CHECKED ONE TOP LOAD WASHER AND FOUND ERROR CODE F1-E1 MACHINE CONTROL FAULT F3-E1 PERESSURE SENSOE FAULT F7-E5 SHIFTER FAULT F2-E1; ordrng 1 W11116590 (CNTRL-ELEC) and 1 W10913953 (ACTUATOR)"
REFRIGERATOR MAYTAG MFI2269DRM01 "Customer complained that the fridge was not cooling properly. She said the freezer had stopped cooling and the freezer door was not opening and closing smoothly as before service visits. Checked temperatures in freezer section, 0.5 degrees. Checked temps in fresh food section, 52.4 degrees. Checked the vent and could feel air blowing out the vent but faintly. Put unit into diagnosics and tested the blower fan, working on high and low speed. Tested the damper, only stays in closed position. Tested damper in normal operation, only stayed in closed position. Found the harness not plugged in correctly, it was upside down. Plugged in correctly and tested, working as designed. Need to refund money (161.57) for control board, board never needed due to tech error. Ordering freezer drawer rails.; ordrng 2 WPW10120018 (slide rail (frz))s"
DRYER MAYTAG MEDB765FC0 "Complaint of unit not starting when start button pressed and not cutting off when power button pressed. no error on control. Volatge is good. Ran unit and it is working as it should. Q1 no,Q2 no the customer did not sign due to covid-19 protocol"
REFRIGERATOR-FD WHIRLPOOL GX5FHDXVQ07 "customer ans to q1,q2:no checked one french door refrigerator test tamp at 0*f ice maker getting 120v ac and not going to harvest customer complain freezing crispy drawer; replace 1 WPW10196393 (CONTROL 43.93) and 1 W11131391 (HARNS-WIRE 25.85) and 1 W10884390 (ICEMAKER 41.67) and 1 W11396033 (SWITCH 10.22) did not sign due to covid 19 protocol"
REFRIGERATOR MAYTAG MRT118FFFM01 File number 7727699226;; schdld next appmnt for 6/16 TUE !
REFRIGERATOR MAYTAG MRT118FFFM01 File number 7727699226;; schdld next appmnt for 6/16 TUE !
N/A N/A MEDX500XW0 "customer ans to q1 ,q2 :no checked one elect dryer and found element open and door seal missing; ordrng 1 WP3390735 (SEAL-DOOR 20,51) and 1 WP338774 (ELEMENT 31.44)"
RANGE WHIRLPOOL WFE505W0HZ1 "# WQMWVQMAPL1 Complaint of front right burner not working and bake working sometimes. Q1 no,Q2 no the customer did not sign due to covid-19 protocol; ordrng 1 WP3149400 (SWITCH-INF) and 1 WP8273992 (elmnt-surf)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Found freezer door gasket not formed to cabinet at top right and down right side of door. Heated gasket and formed it to cabinet. Unit now ready for use. Q1 no,Q2 no the customer did not sign due to covid-19 protocol"
WASHER-FRONT LOA AMANA NFW5800HW0 "customer asn to q1,q2: checked one front load washer and found user interface key not responding cycle power and re test key pad work ording new panel; ordrng 1 W11325578 (CNTRL-ELEC)"
DRYER - ELECTRIC MAYTAG MEDX655DW1 "customer ans to q1,q2:no checked one deyre and found motor terninal and wire harness burnd and motor terminal burn replace one drive motor one main wire harness one front bearing two roller suport one rear seal test dryer working well did not sign due to covid 19 protocoland parts replace prior 2 WPW10314173 (SUPPORT)s and 1 279441 (BEARNG-RNG) and 1 wp279368 (ADHESIVE) and 1 W10612022 (SEAL) and 1 W10640711 (HARNS-WIRE) and 1 279827 (MOTOR-DRVE)"
DRYER - ELECTRIC MAYTAG MEDB765FW0 "customer and to q1,q2:no checked one elect dryer and found Motor not starting Bad bushing replace one drive motor test dryer starting and no more humming"
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "customer ans to q1,q2:no checkec one OTR microwave and found error code f1-e4 main relay issue used interlock if needed did not get run pass 10 seconds; ordrng 1 W10892389 (CNTRL-ELEC) and 1 W11244494 (INTERLOCK)"
WASHER-TOP LOAD WHIRLPOOL MVWB835DW5 "Replaced housing. Tested through diagnostics. No leaks detected. Unit is working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
RANGE - ELEC WHIRLPOOL WFE770H0FZ2 "customer ans to q1,q2 :no checked one elect range and found power cord and terminal block with wire harness burn off need new power cord and wire harness , cause from loose terminal; REPLACE ONE LOWER WIRE HARNESS TEST RANGE WORKING"
DRYER - ELECTRIC MAYTAG MEDX655DW1 "CUSTOMER ANS TO Q1 ,Q2:NO CHECKED ONE ELECT DRYER AND FOUND THE ELEMENT GROUND TH THE CABINET AN THE TERMINAL FUSE OPEN ,REPLACE ONE ELEMENT AND ONE FUSE TEST DRYER WORKING ASVICE CUSTOMER TOCHECKED DRYER EXHAUST VENT OUT SIDE FOR PARTIAL BLOCKAGE DID NOT SIGN DUE TO COVID 19 PROTOCOL; used 1 WP3392519 (THERMAL FUSE (91 C)), and 1 279838 (ELEMENT) from stock"
ICE MAKER WHIRLPOOL KUIC18PNZS0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE ICE MACHINE AND FOUND THE WATWR INLET VALVE BAD REPLACE ONE VALVE TEST WATER FLOWING ADVICE CUSTOMER NEED A PLUMBER TO CHANGE SADDLE VALVE WATER PRESSURE LOW RESERVOIR NOT FILLING ENOUGH DID NOT SIGN DUE TO COVID 19 PROTOCOL"
OVEN WHIRLPOOL WOS51ES4ES00 "FOR DOUBLE LABOR AUTH #WQNXQ00XL2CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE WALL OVEN AND FOUND DOOR LOCK NO DISPLAY REMOVE FROM WALL FOUND THERMOSTAT AND FUSE OPEN REPLACE ONE THERMOSTAT AND ONE FUSE TEST PRE HEAT TO 350*F TEST BLOWER RUNNING DID NOT SIGN DUE TO COVID-19 PROTOCOL"
WASHER-TOP LOAD AMANA NTW4516FW3 "Customer answered no to q1 q2,check one washer leaking,customer had the water valve off there were water on the floor,flii washer on normal and bulky twice and did not get a leak from the washer,also check water valve,pump outer tub and seal,unit check ok FCC,customer did not sign due to covid-19 protocol"
DRYER - ELECTRIC MAYTAG MEDX655DW1 "wire harness part #correct the wrong part in the box; (created new UIS, deleted prior attachment to UisID 66233), ordrng 1 W10640711 (HARNS-WIRE)"
REFRIGERATOR MAYTAG MRT118FFFM01 "**Training** Assisted tech 41, see tech notes."
REFRIGERATOR MAYTAG MRT118FFFM01 "Installed new control and thermistor. Called tech line spoke with Kathy, temps in fresh food section 29 degrees and freezer at 11 degrees, She suggested blocking off more of the fresh food vent. Used putty and blocked off more of the vent. File number 7727699226"