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Local Reviews
for Social Circle, GA
Powered by Fluid LOCALRichard
Richard - Social Circle, GA
Great job
Nancy
Nancy - Social Circle, GA
Made appt online but no one showed up the next day. When we called they because it was late in the day when we scheduled, they couldnt get to us, so we waited all day for nothing. Technician was excellent.
Great service
Nicole - Social Circle, GA
Great service, very knowledgeable and took the time to show me the problem
Scott
Jeffery - Social Circle, GA
Great service
Great Service as Usual from Horace
Jeff - Social Circle, GA
Horace has always been extremely helpful, very knowledgeable and always friendly. We wouldn't want anybody else but Horace. Great Job Horace - we appreciate it!!!!
Florine
Florine - Social Circle, GA
Great Service
Horace B.
REFRIGERATOR-FD WHIRLPOOL WRX735SDHB01 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/STUCK CUBES JAMMING HARVESTING OF CUBES/REMOVED ICEMAKER & CLEARED ALL CUBES BLOCKING HARVEST CYCLE/TESTED ISSUE CORRECTED
Horace B.
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ03 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/ICE BUILDUP AROUND FREEZER/FOUNDFREEZER DOOR NOT CLOSING COMPLETELY ADJUSTED DOOR GASKET
Horace B.
DRYER - ELECTRIC WHIRLPOOL WED5620HW1 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/SHORTED WIRE @ TERM BLOCK/L1 TOUCHING NEUTRAL WIRE CAUSING DRYER TO TRIP BREAKER/REPAIRED CONNECTION & TESTED CHK OK
Horace B.
WASHER-TOP LOAD MAYTAG MVWB765FW3 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/TO MUCH DETERGANT CAUSING BASKET TO DRAG NOT DRAIN PROPERLY & SPIN OUT CLOTHES/INSTALL & INSTRUCT ON DETERGANT USAGE & OPERATION
Horace B.
RANGE - ELEC WHIRLPOOL WFE535S0JZ0 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/CUST STATED UNIT STARTED SMOKING ON INITIAL STARTUP/REMOVED BACK & LEFTSIDE PANEL/NO SIGNS OF BURNED OR MELTED WIRING OR INSULATION/RAN OVEN TO 350 DEGREES UNIT DID NOT START TO SMOKE
Horace B.
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/DDFECTIVE CAM CAUSING RUBBING NOISES/REPLACED DEFECTIVE PART & TESTED CHK OK NOISE STOPPED
Horace B.
REFRIGERATOR-FD WHIRLPOOL WRF767SDHZ00 Broken connector for freezer module/unable to get connector out of foam insulation/pre techline unit nonrepairable sr# 7727599643
Horace B.
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 CUST ANS NO TO BOTH COVID Q1 & Q2DRYER NOT HEATING FOUND & REPLACED DEFECTIVE HEATER/TESTED CHK OK/CUST UNABLE TO SIGN DUE TO COVID PROTOCOLS; used 1 279838 (ELEMENT) from stock
Horace B.
WASHER-TOP LOAD MAYTAG MVWX655DW1 WORN HUB CAUSING WASHER TO MAKE GRINDING SOUNDS/REPLACED HUB CAM & SCREW TESTED ISSUE CORRECTED; used 1 W10721967 (CAM) from stock
Horace B.
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ02 filter not installed correctly causing it not to dispense water repaired prob & tested chk ok
Roy T.
REFRIGERATOR KITCHENAID KRFF507HPS00 TJ RSR FILER #726854778 CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND WATER FROZEN AROUND THE ICE BIN RUN AT LEASHE 40 OUNCES OF WATER FROM THE DISPENSER AND NO WATER CAME OUT OF THE ICE MAKER DID TEST 57 HARVEST AND THEN DID TEST 45 NO WATER RUN OUT OF THE ICE MAKER CALL TECH LINE AND HE RECOMMEND TO REPLACE THE ICE SHUTE AND SEPARATOR; ordrng 1 W10836794 (SEPARATOR) and 1 W10347055 (ICE CHUTE MTG PLATE ASSY) and 1 W11294907 (ICEMAKER) and 1 WPW10341329 (VALVE)
Horace B.
WASHER-TOP LOAD WHIRLPOOL WTW4855HW1 CUST COMPLAINS OF SOUNDS WASHER MAKES DURING CYCLE/CUST HAS READ MANUAL & IS AWARE OF NORMAL SOUND WHICH MAY SEEM UNUSUAL/CUST INSTRUCT
Horace B.
DRYER - ELECTRIC WHIRLPOOL MEDB800VQ0 DRYER NOT HEATING FOUND & REPLACED BROKEN ELEMENT & THERMAL FIX/TESTED ISSUE CORRECTED
Horace B.
DRYER - ELECTRIC WHIRLPOOL MEDB800VQ0 NO HEAT/THERMAL CUTOFF & ELEMENT ORDERED; ordrng 1 WP8544771 (element) and 1 279973 (cutoff-tml)
Horace B.
WASHER-TOP LOAD MAYTAG MVWB765FW4 OVERLOAD & LONG FILL ERRORS WERE THE CAUSE OF WASHER MALFUNCTIONING/REPAIRED ERROR CAUSING ISSUES RECALIBRATED & TESTED CHK OK
Horace B.
WASHER-FRONT LOA MAYTAG MED6630HW0 FL ERROR/FOUND COLD WATER SIDE OF INLET VALVE CLOGGED WITH SEDIMENT FROM WELL WATER CLEARED BLOCKAGE & TESTED/ADVISED CUST TO PURCHASE TO FILL HOSES WITH FILTER SCREENS WHICH WILL MAKE EASIER TO CLEAN
Horace B.
RANGE-GAS MAYTAG MGT8800FZ00 COOKTOP NOT GETTING GAS/FOUND SAFETY VALVE SOLENOID READING OL/REPLACED VALVE SOLENOID & LEAK TESTED/TESTED CHK COOKTOP NOW GETTING GAS
Horace B.
WASHER-TOP LOAD WHIRLPOOL WFW6620HW0 WASHER LEAKING FROM HOT FILL LINE MISSHAPED FILL HOSE GASKETS/ADVISED CUST TO REPLACE FILL LINES
Horace B.
RANGE-GAS MAYTAG MGT8800FZ00 COOKTOP BURNERS NOT WORKING/SAFETY VALVE NOT OPENING/LINE IS CLEAR OF OBSTRUCTIONS/NEW CONTROL & SOLENOID ORDERED; ordrng 1 W10911971 (valve-soln) and 1 W10878903 (cntrl-elec)
Horace B.
WASHER-TOP LOAD WHIRLPOOL WTW8500DC5 UNBALANCED LOAD IS THE CAUSE OF THE WASHER NOT SPINNING OUT/CUST INSTRUCT ON LOADING & CYCLE SPEED SELECTION
Horace B.
RANGE-GAS MAYTAG MGT8800FZ00 ALL BURNER ON COOKTOP NOT LIGHTING/FOUND NO GAS TO MANIFOLD/CHECKED REGULATOR GAS PRESENT /NEW MANIFOLD SUPPLY LINE ORDERED; ordrng 1 W10642388 (tubing-gas)
Horace B.
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 OVERLOADING OF WASHER CAUSED AGITATOR BOLT TO BACKOUT KNOCKING AGITATOR LOOSE/REPAIRED & REPLACED AGITATOR ASSMBLY & TESTED CHK OK
Horace B.
RANGE - ELEC WHIRLPOOL WGE555S0BS00 CUSTV STATES THAT A RED GLOW COMING FROM THE CENTER OVER THE WARM ZONE SERVERAL MINUTES LATER RED GLOW MOVED TO THE RIGHT MOST SIDE OF COOKTOP & AFTER ABOUT 30 MINUTES TO GLOWING WENT AWAY & COOKTOP COOLED DOWN/VISABLY CHECKED SURFACE ELEMENTS & WARMING PLATE/NO BROKEN WIRES OR DAMAGE FOUND/UNABLE TO DUPLICATE PROBLEM/SPOKE WITH PARTNER TEAM/SR#7725801732
Horace B.
REFRIGERATOR-FD KITCHENAID KRFC302ESS02 CUST COMPLAINS RIGHTSIDE DOOR HIGHER THAN LEFT/FLOOR NOT LEVELED IN ALCOVE WHERE FRIG SITS/UNABLE TO LEVEL
Horace B.
WASHER-TOP LOAD CROSLEY VAW3584GW1 no drain no spin found drain hose to far into drain pipe repaired prob & tested prob fixed
Horace B.
DISHWASHER WHIRLPOOL WDT970SAHV0 despencer door spring popped out not allowing drawer to open/repaired prob & tested issue corrected
Horace B.
REFRIGERATOR SBS WHIRLPOOL WRS325FDAB02 slow ice production/icemaker valve not always opening when cycling/replaced inlet valve & tested chk ok
Horace B.
REFRIGERATOR-FD WHIRLPOOL WRS325FDAB02 MAKING ICE SLOW/FOUND LOW WATER PRESSURE AT FRIG CUST CHANGED FILTER /HOME USING WELL WATER/POSSIBLE PROB IN HOME/INLET VALVE ORDERED; ordrng 1 WPW10179146 (valve-inlt)
Horace B.
BUILT-IN OVEN KITCHENAID KOSE500ESS03 STUCK KEY ERROR REPLACED CONSOLE CONTROL & TESTED ISSUE CORRECTED
Horace B.
DRYER-ELECTRIC MAYTAG MEDB765FC0 DOOR NOT STAYING CLOSED/ADJUSTED HINGES & SPRINGS/TESTED PROB FIXED
Horace B.
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 dryer runs & then shuts off/replaced defective motor & blower wheel/tested chk ok
Horace B.
REFRIGERATOR-FD WHIRLPOOL WRS325FDAB02 ONLY DESPENCING CRUSHED ICE/FOUND SOLENIOD STUCK/REPAIRED PROB & TESTED/ICEMAKER NOW DESPECING BOTH CRUSHED & WHOLE ICE
Horace B.
DISHWASHER WHIRLPOOL JDTSS245GX DISHWASHER NOT STARTING CYCLE/FOUND WATER SHUT OFF & CONSOLE CONTROLS LOCKED/CORRECTED BOTH ISSUES & TESTED PROB FIXED
Horace B.
RANGE-GAS WHIRLPOOL n/a OVEN DOOR SEPERATING/PARTS ORDERED/DOUBLE FACED TAPE NEEDED; ordrng 1 W11209792 (trim-door) and 1 W10744067 and 1 W11232008 (trim-door) and 1 W11105139 (brkt-glass) and 1 WPW10481433 (nameplate) and 1 W11176456 (glass-door)
Horace B.
WASHER-TOP LOAD WHIRLPOOL WTW7000DW4 F0E3 ERROR CUST WASHING TOO LARGE A LOAD/CUST INSTRUCT ON PROPER LOAD SIZES & DETERGANT USE/RAN CYCLE WITH CORRECT LOAD SIZE/ALL TESTED GOOD
Horace B.
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM00 ICEMAKER NOT PRODUCING ICE/UNABLE TO CYCLE ICEMAKER/REPLACED ICEMAKER ASSEBLY & TESTED NOW CYCLING/PROB FIXED; used 1 W10882923 (
Horace B.
WASHER-TOP LOAD WHIRLPOOL WTW5000DW2 SEDIMENT FROM WELL WATER STUCK IN COLD SIDE OF INLET VALVE CAUSING TO STAY PARTIALLY OPEN & LEAK/REPLACED INLET VALVE RECALIBRATED & TESTED ISSUE CORRECTED; used 1 W11210459 (water valve) from stock
Horace B.
REFRIGERATOR-FD KITCHENAID KRFC300EBL01 FREEZER DOOR NOT CLOSING CORRECTLY CAUSING FROST BUILDUP TOWARDS FRONT/LEVELED UNIT & ADJUSTED RC TEMPS CAUSING RESERVIOR TO FREEZE
Horace B.
COOKTOP - ELECT WHIRLPOOL KCED606GBL01 REPLACED BROKEN COOKTOP/TESTED CHK OK/AUTHO GIVEN ON PARTS/AUTHO #KJLFYJLA1
Derek B.
COOKTOP - ELECT WHIRLPOOL KCED606GBL01 **Training** Assisted tech 12 installing new cooktop.