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for Snellville, GA
Bobbie - Snellville, GA
Richard - Snellville, GA
Still not working
Angela - Snellville, GA
Jaques - Snellville, GA
Tech was very professional
Joyce - Snellville, GA
Very good opinion
Donna - Snellville, GA
He did very well he came when he said he would and always called when he was in route. My refrigerator is working well I hope we don’t have anymore problems
Roy - kitchenaid fridge
AK - Snellville, GA
Roy is great to deal with, we request him by name everytime.
Mrs.WY Wesley - Snellville, GA
Great Professional Service!
Victoria - Snellville, GA
Professional and Knowledgeable
Germaine - Snellville, GA
Great Service, very knowledgeable
Whiting-turner - Snellville, GA
Roy always does a really great job. He communicates well, is punctual, and is very knowable when it comes to fixing appliances. Highly recommend him to get the job done!
Nataliegerald - Snellville, GA
Great customer service. Quick & efficient. The technician also asked if I was aware of the company’s. Covid policy.
Informative. Thorough Inspection
Laureen - Snellville, GA
Professional and knowledgeable
great service-very friendly and helpful!
Stephen - Snellville, GA
Aamil - Snellville, GA
we've had roy come by in the past for service calls and as always was helpful. thank you
Frank - Snellville, GA
Very professional and knowledgeable.
Roy was an excellent person. He stayed with the repair of my refrigerator even though it took several trips and ordering more parts. I truly appreciat
Sandra - Snellville, GA
Fast installation service
Charles - Snellville, GA
Shane - Snellville, GA
Shanta - Snellville, GA
Mr. Marvin was great however the process of going thru Home Depot just to get service was horrible
Matthew - Snellville, GA
Susan - Snellville, GA
The repair was made to my refrigerator under my service contract.. Mr. Purdy was on time and repaired the problem very quickly .
Rob - Snellville, GA
Flamingo Appliance was on time, professional, and performed a quick repair to my dishwasher.
Deborah - Snellville, GA
Ann - Snellville, GA
New washing machine making a lot of noise.
Beth - Snellville, GA
Needed a solution for a new washing machine that is making alot of noise, vibration while running. Had repair man come out and say it read normal for a top loader to make that much noise. I was told I should have purchased a front loader. He did adjust the feet but not much difference. He left with no charge to me for his time. He repeated 5+times I should have purchased a front loader. I feel I was not charged because he didn’t know what to do or correct the issue.
Richard - Snellville, GA
Roy was very informative and knowledgeable about my whirlpool appliance. He gave me some additional tips as a user when operating my appliance.
Angela - Snellville, GA
N/A N/A WRT311FZDB00 "customer ans to q1,q2:no checked one top mount refrigerator and found the evap fan bad not running replace one evap motor -evap dit not sign due to covid 19 protocol; used 1 WP2315539 (MOTOR-EVAP) from stock"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "customer ans to q1,q2;no checked one dishwasher and found user interface not turning on customer complain some tome it display the error code f2-e2; ordrng 1 W11368911 (HOUSING-UI)"
WASHER-TOP LOAD MAYTAG MVWC565FW2 "customer ans to q1,q2:no checked one washer top load and found error code f5-e2 customer complain of loud noise test clear codes recaliberate machine control and run auto test cycle and run rinse /spin cycle complete and adjust all four foot did not sign due to covid 19 protocol"
WASHER-TOP LOAD MAYTAG MTW5820TW0 CHECKED ONE WASHER TOP LOAD AND FOOUND LID HINGE LOOSE AND SCREW BROKEN TIGHTEN ONE SCREW
REFRIGERATOR SBS WHIRLPOOL ED5SHAXMT10 "customer ans to q1,q2:no checked one side by side refrigerator and found ice maker valve leaking replace one vale test ok did not sign due to covid 19 protocol"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "customer ans to q1,q2:no checked one french door refrigerator and found dor unable to open customer unplug refrigeerator for repair replacetwo slide and show customer how to pack the level of the bottom drawer and test drawer sliding in and out"
DISHWASHER WHIRLPOOL WDT720PADM2 chscked one dishwasher and unable to determine cause; ordrng 1 W10854231 (CNTRL-ELEC) and 1 WPW10671941 (PUMP&MOTOR) and 1 W10876537 (PUMP-DRAIN) and 1 W10518394 (HEATER) and 1 W11131692 (HARNS-WIRE) and 1 W11084121 (SENSOR) and 1 WPW10671905 (DISPENSER)
MICROWAVE COMBO JENN-AIR JMW2427DS02 "AUTH#JTH8WTHDPL2 FOR DOUBLE LABOR CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE WALL OVEN COMBO AND FOUND ERROR CODE F2-E2 CONTROL PANEL STUCK KET REMOVE OVEN FROM WALL AND REPLACE ONE CONTROL PANEL TEST BOTH MICROWAVE AND OVEN TEST OK DID NOT SIGN DUE TO COVID 19 PROTOCOL"
MICROWAVE WHIRLPOOL KMBS104ESS03 auth#KTDDR00NL2 for second man checked one built in microwqve and found making a humming noise; ordrng 1 W11409822 (MAGNETRON) and 1 W10776767 (TRANSFORMR) and 1 W11238401 (TRANSFORMR) and 1 MOTOR-FAN (W10426308) and 1 2man (2 man)
DRYER - ELECTRIC MAYTAG MEDC465HW0 "customer ans to q1,q2:no checked one elect dryer and found making noise remove front panel and clear object from between the drum bearing reinstall pannel and test running ok did not sign due to covid 19 protocol"
DISHWASHER MAYTAG MDB6769AWS1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE DIDHWASHER AND CUSTOMER COMPLAIN WATER BACKING UP IN THE TUB; ordrng 1 W10648041 (VALVE-INLT 60.89)"
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "AUTH #WSVQW00NPL2 customer ans to q1,q2:no checked one sbs refrigerator and found not cooling replace one 1 WP2188823 (evaporator) and 1 W10309988 (compressor) and 1 876765 (mtg kit) vaccum and charge unit advice customer to wait 24 hrs to let refrigerator cool down did not sign due to covid 19 protocol"
DRYER - ELECTRIC ROPER RED4516FW0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE ELECT DRYEWR AND FOUND NOT GETTING 240V GETTING 120V CONNECT IN BREAKER PANEL CONNECT TO THE SAME PHASE NEED 240V FOR DRYER TO HEAT DID NOT SIGN DUE TO COVID 19 PROTOCOL"
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "customer ans to q1,q2:no checked one side by side refrigerator and found freezer temp 0*f and fresh food 37*f replace one damper control did not sign due to covid 19 protocol"
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 "customer ans to q1,q2:no checked washer top load and found no error codes run diagnostic test ok and explain mechanics of washer operation test wash and spin cycle working well did not sign due to covid 19 protocol"
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "/19/20 15:30: 10 there 10/19 MON, 14:29 to 15:28, SR#7729081701 CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND 120 V AC TO PI RED/WHITE AND FREEZER LED WORK NO LIGHT IN REFRIGERATOR DIDPLAY WORKING; replace 1 W11043763 (CNTRL-ELEC) and one ui panel shipped to customer by whirl pool also leave the light module with customer shipped by whirlpool did not sign due to covid 19 protocol"
DRYER - ELECTRIC WHIRLPOOL MEDB765FW0 "customer ans to q1,q2:no checked one elect dryer and found the door lclosing well did not sign due to covid 19 protocol"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "q-1 no q-2 no no signature due to covid-19. Unit was unplugged, customer complained backwall was frosted up, possible defrost issue.; ordrng 1 W11443921 (CNTRL-ELEC) and 1 WPW10384183 (THERMISTOR) and 1 WPW10316428 (HEATER)"
DISHWASHER KITCHENAID KDFE104HPS0 "customer ans to q1,q2:no checked one doshwasher and found door gasket nor seated in the tub frame prorerly inserted gasket test diagnostic cycle did not sign due to covid 19 protocol"
MICROWAVE UNKNOWN UMV1160CB7 unit starts and goes blank order parts; ordrng 1 W10754299 (magnetron) and 1 2/mc (2/mc)
WASHER MAYTAG MVWB765FW3 found sheet under agt removed tested unitok now no to covid19nq1 q2 q3 not signed due to covid19
DRYER WHIRLPOOL MEDB765FW0 found door hinge pulling door open adjusted hinge unit ok now
WASHER MAYTAG MVW7230HW0 cust send me a video of the problem out of bal and overloading was the problem adised cust on loadinf unit no to covid 19 q1 q2 q3 not signed due to covid 19
DRYER MAYTAG MED6230HW0 FOUND VENTING BLOCKED AT REAR OF UNIT ADVISED CUST VENTING NEEDS REPLACING THIS WILL CORRECT HER PROBLEM NO TO COVID19 Q1 Q2 Q3 NOT SIGNED DUE TO COVID19
COOKTOP - ELECT KITCHENAID KCES556HSS00 "customer ans to q1,q2:no checcked one cook top elec customer complain the center of top bow up not touching the surface;replace 5 W10853046 (BEZEL-KNOB)s,and one cook top customer still complain that the center where the switches are still bow up did not sign due to covid 19 protocol"
WASHER-TOP LOAD WHIRLPOOL WTW5105HW0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE TOP LOAD WASHER AND SHOW CUSTOMER HOW THE DIFFRENT CYCLES WORKS WASHER FOUND NO OTHER ISSUE WITH WASHER DID NOT SIGN DUE TO COVID 19 PROTOCOL"
REFRIGERATOR-FD MAYTAG MFI2570FEZ "customer ans to q1,q2:no checked one french door refrigerator and found foam blocking icemaker fil spout remove blockage and and reinstall icemaker did not sign due to covid 19 protocol"
WASHER-TOP LOAD WHIRLPOOL WTW4950HW0 "CUSTOMER ANS TO Q1,Q2:NO CHECKEC ONE WASHER TOP LOAD AND FOUND ERROR CODE F7-E1 SPEED BASKET FAULT FOUND CAPICATOR VALUE BELOW 1MFD REPLACE ONE CAPICATOR AND CLEAR CODES AND RECALIBERATE MACHINE CONTROL AND DID AUTO TEST CYCLE AND SPIN NOT SIGN DUE TO COVID 19 PROTOCOL"
OTR MICROWAVE WHIRLPOOL WMH31017HS2 customer ans to q1q2:noCHECKED ONE MICROWAVE OTR AND FOUND TURN TABLE MOTOR BAD REPLACE ONE MOTOR-TURN TEST UNIT WORKING DID NOT SIGN DUE TO COVID 19 PROTOCOL
WASHER-TOP LOAD WHIRLPOOL MVWX655DW1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE WASHER TOP LOAD AND FOUND ERROR CODES F5-E3 LID UNLOCK FAULT AND F5-E2 LID LOCK FAULT AND F8-E1 NO FILL LONG FILL AND F2-E1 STUCK KEY CLEAR CODE TEST WASH AGITATE AND SPIN CYCLE ; ordrng 1 W11252738 (STRIKE ) and 1 W10876600 (PUMP-WATER)"
DISHWASHER WHIRLPOOL WDT970SAHZ found unit not draining removed pump found glass stuck in impellor removed glass tested unit not sign due to covid 19 q1 q2 q3
RANGE - ELEC WHIRLPOOL WEE745H0FS1 element deffective; ordrng 1 WPW10187839 (ELMNT-SURF) and 1 W11122852 (CNTRL-ELEC) and 2 WP3196068 (LENS-LIGHTt)s
WASHER-TOP LOAD MAYTAG MVWC565FW0 "no to covid 19 q1,q2:checked one washer top load anf unable to determine where brown substance coming from remove washer panel and main top nothing around the inlet valve the drain hose or oil under the gear case fill with bulky cycle setting no water spray or leak"
REFRIGERATOR-FD WHIRLPOOL WRX986SIHZ00 "customer ans to q1,q2:no checked one french door refriherator and found the light module out and upper freezer drawer broken; ordrng 2 W10695459 (MODULE)s and 1 WPW10493169 (BIN-FREEZR) and 1 W11239944 (MODULE)"
OTR MICROWAVE KITCHENAID KMHC319ESS4 "SR FILE #7728786316 CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE MICROWAVE WITH 2 CUPS OF WATER @70*F HEAT FOR ONE MIN TEST WATER AFTER ONE MIN TEMP READ @105*F; ordrng 1 W11230995 (MAGNETRON) and 1 W11256462 (DIODE) and 1 W10561770 (CAPACTR-MG) and 1 2MAN (2 MAN) and 1 W11413135 (CNTRL-ELEC)"
RANGE WHIRLPOOL WFE525S0HZ1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE ELECT RANGE AND FOUND DOOR HINGE AND TRIM BROKEN AND SCREWS MISSING;replacxe 1 W10761014 (TRIM-DOOR) and 4 WPW10031790 (SCREW)s and 4 WP355214 (SCREW)s and 1 WPW10299224 (HINGE-DOOR) and 1 WPW10299227 (HINGE-DOOR)"
REFRIGERATOR SBS WHIRLPOOL GD5RHAXNQ00 "CUSTOMER ANS TO Q1,Q2 NO CHECKED ONE SBS REFRIGERATOR AND FOUND WATER INLET LINE HAVING A SMALL HAIR LINE CRACK LEATING CUT OUT THE CRACK AND REPLACE ONE 1/4'X1/4' FITTING TEST OK, DID NOT SIGN DUE TO COVID 19 PROTOCOL; used 1 WP2198677 (FITTING) from stock"
DRYER - ELECTRIC N/A TEDS740PQ0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE ELECT DRYER AND FOUND THE THERMAL FUSE OPEN REPLACE ONE FUSE TEST DRYER RUNNING; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock"
DISHWASHER KITCHENAID KDTE404DSS0 "customer ans to q1,q2:no checked one dishwasher ans found the tub leaaking where the spot weld bracket for the element give estimate"
REFRIGERATOR MAYTAG MFT2976AEM00 found fiil valve leaking replaced valve cust keeping part flood damage tested unit ok now not to covid 19 q1 q2 q3 not signed due to covid19