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for Snellville, GA
Shane - Snellville, GA
Shanta - Snellville, GA
Mr. Marvin was great however the process of going thru Home Depot just to get service was horrible
Matthew - Snellville, GA
Susan - Snellville, GA
The repair was made to my refrigerator under my service contract.. Mr. Purdy was on time and repaired the problem very quickly .
Rob - Snellville, GA
Flamingo Appliance was on time, professional, and performed a quick repair to my dishwasher.
Deborah - Snellville, GA
Ann - Snellville, GA
New washing machine making a lot of noise.
Beth - Snellville, GA
Needed a solution for a new washing machine that is making alot of noise, vibration while running. Had repair man come out and say it read normal for a top loader to make that much noise. I was told I should have purchased a front loader. He did adjust the feet but not much difference. He left with no charge to me for his time. He repeated 5+times I should have purchased a front loader. I feel I was not charged because he didn’t know what to do or correct the issue.
Richard - Snellville, GA
Roy was very informative and knowledgeable about my whirlpool appliance. He gave me some additional tips as a user when operating my appliance.
Angela - Snellville, GA
Phyillis - Snellville, GA
Roy always knows what he's doing!!!
Regina - Snellville, GA
Robert - Snellville, GA
We have used your service company now twice, both times Your tech, Roy, has provided Excellent service, answered all Our questions, and if needed we Will call your company. Thanks
Great service and very kind
Sheridan - Snellville, GA
Roy was very nice, professional and patient. Many appliance service providers are in a rush and make you feel unimportant as the customer. Roy made us feel valued and got the job done! Thank you
Service was great
Alonzo - Snellville, GA
Hope it works this time..
Douglas - Snellville, GA
Friendly service tech
Erudina - Snellville, GA
Cheron - Snellville, GA
Gary - Snellville, GA
Good communication and completion of service
Did not resolve issue was in a hurry
Kelly - Snellville, GA
Technician was in a hurry and didnt install the dryer piping correctly my neighbor had to resolve what he was supposed to repair. I paid for a warranty with Lowes and I expected a great service experience. He also did NOT give me any paperwork to sign or initial and I questioned that.
Gary - Snellville, GA
Excellent communication and results
Very informative and efficient - Great Service!
Keith - Snellville, GA
Marvin was helpful above and beyond. Even when delivering bad news.
Marvin was awesome!!
Dana - Snellville, GA
I made my appointment as a service call through my Maytag warranty. I was expecting to have to pay for it as I know how these “warranties” work. When Marvin showed up, he was kind, professional and knowledgeable. He not only fixed my dryer (under my warranty so no charge), he then gave me a quick tutorial on how to keep ALL my appliances working properly and CLEAN!!! He was a top notch provider who went above and beyond for me as a customer. He is now on my saved contacts as my #1 appliance repair man!!
Sandy - Snellville, GA
Mr. Tappin was very professional and very helpful. He came in put covers on his shoes, he was friendly and fixed my dryer quickly. We appreciate all he did.
Benjamin - Snellville, GA
very professional and knowledgeably.
He was great
Donna - Snellville, GA
Service was good.
Ernest - Snellville, GA
Communication was very good
Joleen - Snellville, GA
Roy is a good explainer.
REFRIGERATOR SBS WHIRLPOOL WRS335FDDM01 "CUSTOMER ANSWER TO Q1,Q2 :NO CHECKED ONE SIDE BY SIDE REFRIGERATOR AND LIGHT IN FREEZER BAD AND MAIN MODULE REOLACE ONE MAIN MODULE AND ONE LIGHT IN THE FREEZER TEST ALL THREE LIGHTS WORKING DID NOT SIGN DUE TO COVID-19 PROTOCOL"
REFRIGERATOR SBS KITCHENAID KSC23C8EYB02 "CUSTOMER ANSWER TO Q1,Q2:NO CHECKED ONE SIDE BY SIDE REFRIGERATOR AND FOUND FRESH FOOD EVAP COIL FROSICE BUILD UP REMOVE COVER AND DEFROST COIL REPLACE ONE THERMISTOR AND ONE ASSEMBLY -MOTOR EVAP INSULA REINSTALL COVER SET BOTH TEMP TH NORMAL DID NOT SIGN DUE TO COVID-19 PROTOCOL"
REFRIGERATOR SBS WHIRLPOOL WRS335FDDM01 "HSTOMER ANSWER TO Q1,Q2,AND3 :N0 CHECKED ONE SBS REFRIGERATOR AND FOUND INTERIOR LIGHTS OUT DID NOT SIGN DUE TO COVID-19 PROTOCOL; ordrng 1 WPW10515058 (LIGHT 211.41) and 2 WPW10515057 (LIGHT 78.68)s"
REFRIGERATOR SBS KITCHENAID KSC23C8EYB02 "CUSTOMER ANSWER TO Q1,Q2,Q3 :NO CHECKED ONE SBS REFRIGERATOR AND FOUND THE FRESH FOOD COIL FROST UP ICE BUILD UP; ordrng 1 WPW10453428 (ASSY-MOTOR, EVAP INSULA) and 1 W10316760 (THERMISTOR KIT)"
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 "CHETOMER ANSWER TO Q1,Q2,Q3 NO CHECKED ONE WASHER FRONT LOAD AND FOUND USER INTERFACE BAD REPLACE ONE CONSOLE TEST WORKING CUSTOMER DID NOT SIGN DUE TO COVID-19 PROTOCOL"
WASHER-TOP LOAD MAYTAG MVWX655DW1 "CUSTOMER ANSWR TO Q1,Q2,Q3:NO CHECKED ONE WASHER TOP LOAD AND FOUND ERROR CODE F7-E1F0-E2 FOUND CAPICATOR BAD REPLACE ONE CAP RECALIBERATE MACHINE CONTROL AND TERST AUTO WASH CYCLE AND SPIN CYCLE ALL WORKING WELL DID NOT SIGN DUE TO COVID-19 PROTOCOL"
REFRIGERATOR KITCHENAID KFIS27CXMS0 "CUSTOMER ANSWER TO Q1,Q2,Q3;NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND TEST FREEZER TEMP AT 0*F ALSO IMARM; ordrng 1 WPW10122559 (ICEMAKER)"
WASHER-TOP LOAD WHIRLPOOL WTW8000DW3 "chetoner anster to Q1,Q2,Q3:NO CHECKED ONE TOP MOUNT WASHER AND FOUND ERROR CODE F5-E2 FAULTY LID SWITCH REPLACE ONE LID SWITCH LOCK CLEAR CODE AND RECALIBERATE MACHINE CONTROL DIE NOT SIGN DUE TO COVID-19 PROTOCOL"
WASHER-TOP LOAD MAYTAG MVWC465HW2 "CUSTOMER ANSWER TO Q1,Q2,Q3:NO CHECKED ONE WASHER AND FOUND ALL FOUR FOOT NEED TO ADJUST AND LEVEL ,LEVEL WASHER AND TEST EMPTY AND TEST WITH LOAD WASH SPIN WELL NOW WORKING DID NOT SIGN DUE TO COVID-19 PROTOCOL"
WASHER WHIRLPOOL WTW4816FW2 found push to start working sometime control not mounted reinstalled control tested unit ok now
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 chstomer answer to Q1:no and Q2:no checked one french door rwefrigerator and found mullion rail making noise replace one rail-mullion customer did not sign due to the covid-19 protocol
RANGE - ELEC AMANA AER6303MFB2 CUSTOMER ANSWER TO Q1:NO AND Q2:NO CHECH ONE ELECT RANGE AND FOUND NO DISPLAY ON CONTROL PANEL USER INTERFACE GETTINR 120V AC REPLACE ONE ELECT CONTROL AND TEST PRE HEAT WORKING CUSTOMER DID NOT SIGN DUE TO COVID-19 PROTOCOL
DRYER - ELECTRIC WHIRPOOL n/a "customer answer to Q1:no and Q2:no checked one dryer and found drunm not turning remove lint housing and found clothes item jam against the blower wheel remove item and install the blower housing test dryer drum turning ,customer did not sign due to covid-19 protocol"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 checked one frtench door refrigerator and found mullion rain broken; ordrng 1 WPW10311757 (RAIL-MULLN)
DRYER - ELECTRIC WHIRLPOOL NED4655EW1 checked one dryer elect and found the dryer vent block remove lint housing and clean housing test dryer venting well
REFRIGERATOR WHIRLPOOL WRX735SDHV00 checked one french door refrigerator and found frost on left side of freezer test evap fan running at the time of testing the freezer door is sealin advice customer thr level of the lower freezer drawer lineanything above will cause door not to close all the way
N/A N/A WED5700VW0 checked one dryer elect and found whiote wire on motor connector loose fix wire test dryer starting
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 checked one sbs refrigerator and replace one freezer door
WASHER-TOP LOAD WHIRLPOOL WFW6620HC0 checked front load washer and found small amount of water in the dispenser advice customer just to clean build up of softner
N/A N/A GHW9400PL4 checked one front load washwer and found error code f02 long drain remove lower panel and clear the drain pumd screen
RANGE - ELEC WHIRLPOOL WFE515S0EW1 checked one elecct range and inf swiitch short; ordrng 1 WP3149400 (SWITCH-INF) and 1 W11047722 (ELMNT-SURF)
RANGE AMANA AMV2307PFS3 the wrong door color; ordrng 1 W10890776 (DOOR/MW)
REFRIGERATOR WHIRLPOOL GARF30FDGB00 checcked one up right and found not going on defrost heater element 36 ohms thermistor evap 2.17 k ohms; ordrng 1 W11244100 (CONTRL-BOX) and 1 WPW10384183 (THERMISTOR) and 1 WPW10316428 (HEATER) and 1 WPW10383615 (THERMISTOR)
WASHER WHIRLPOOL WTW5000DW2 "Check one washer not working and filling properly,ented diagnostic found no codes also the cold water valve was not turned on fully.turne valve on run a quick cycle to demonstrate that the washer is working porperly unit check ok FCC."
WASHER-FRONT LOA MAYTAG MHW6630HW0 checked one washer front load and founnd error code f0-e2 over suds remove top and front panels found no missing loose or broken parts reassembly and run diagnostic spin well and stop
WASHER MAYTAG MVWB765FW3 found washer stains on inner basket run washer advised cust washer will not fill to the top unit tested ok
DRYER - ELECTRIC MAYTAG MEDB765FW0 found cust older lady pushing touch botton to start explain to cust she must touch not push removed button from felt unit ok now
REFRIGERATOR MAYTAG MFI2570FZ07 cust said installer removed doors leaking from frz side 5/16 guest fitting reinstalled fitting tested unit ok now
OTR MICROWAVE WHIRLPOOL WMH31017HS2 found unit venting ok advised cust unit is hook up for recirculating not vented to outside no m/w leaks
WASHER-TOP LOAD WHIRLPOOL WTW8540BW0 checked one washer and found error code ul and ol also basket not moving up or down remove tub ring remove basket clean bearing shaft and basket hub replace one suspension kit and replace one basket run diagnostic cycle and test rinses spin cysle
DISHWASHER KITCHENAID KDTM354ESS0 checked one dishwasher and found tub leaking remove and replace one outer tub run diagnostic cycle and test all functions( Josh HItchman )
RANGE MAYTAG MER8700DS1 CHECKED ONE COOK TOP AND FOUND GLASS TOP BROKEN REPLACE ONE COOKTOP
REFRIGERATOR WHIRLPOOL WRS325SDHW01 found frz door lower hinge scerws not installed all the way causing door to hit liner reinstalled frz door hinge unit ok now
DISHWASHER WHIRLPOOL WDF330PAHW2 found upper spray arm loose reinstalled also accessories on top rack unit ok
RANGE WHIRLPOOL WGG745S0FS02 outer glass for oven door can not install complete door is missing ask cust said he think it was dump called whirlpool ref# 7727317441 unit must be replaced per whirlpool
OTR MICROWAVE WHIRLPOOL WMH31017HS3 found door not closing correct adjusted door tested unit ok now no leaks
RANGE - ELEC AMANA AER6303MFB2 checked one electric range and found control clock butn; ordrng 1 W11297545 (CNTRL-ELEC)
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 refrigerator and ice maker working and making ice
REFRIGERATOR WHIRLPOOL WRT134TFDM00 refrigerator door seal damage door not closing; ordrng 1 doorstainlesssteel (refrigerator door stainless steel)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 checked one side by side refrigerator and found freezer temp 0*f and fill refrigerator crispy and bins with water for three days and no ice crystals form in any of the bins or bottle of water on top shelf