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for Snellville, GA
Robert - Snellville, GA
We have used your service company now twice, both times Your tech, Roy, has provided Excellent service, answered all Our questions, and if needed we Will call your company. Thanks
Great service and very kind
Sheridan - Snellville, GA
Roy was very nice, professional and patient. Many appliance service providers are in a rush and make you feel unimportant as the customer. Roy made us feel valued and got the job done! Thank you
Service was great
Alonzo - Snellville, GA
Hope it works this time..
Douglas - Snellville, GA
Friendly service tech
Erudina - Snellville, GA
Cheron - Snellville, GA
Gary - Snellville, GA
Good communication and completion of service
Did not resolve issue was in a hurry
Kelly - Snellville, GA
Technician was in a hurry and didnt install the dryer piping correctly my neighbor had to resolve what he was supposed to repair. I paid for a warranty with Lowes and I expected a great service experience. He also did NOT give me any paperwork to sign or initial and I questioned that.
Gary - Snellville, GA
Excellent communication and results
Very informative and efficient - Great Service!
Keith - Snellville, GA
Marvin was helpful above and beyond. Even when delivering bad news.
Marvin was awesome!!
Dana - Snellville, GA
I made my appointment as a service call through my Maytag warranty. I was expecting to have to pay for it as I know how these “warranties” work. When Marvin showed up, he was kind, professional and knowledgeable. He not only fixed my dryer (under my warranty so no charge), he then gave me a quick tutorial on how to keep ALL my appliances working properly and CLEAN!!! He was a top notch provider who went above and beyond for me as a customer. He is now on my saved contacts as my #1 appliance repair man!!
Sandy - Snellville, GA
Mr. Tappin was very professional and very helpful. He came in put covers on his shoes, he was friendly and fixed my dryer quickly. We appreciate all he did.
Benjamin - Snellville, GA
very professional and knowledgeably.
He was great
Donna - Snellville, GA
Service was good.
Ernest - Snellville, GA
Communication was very good
Joleen - Snellville, GA
Roy is a good explainer.
Kimberlyn - Snellville, GA
Timely, Professional and Accurate
James - Snellville, GA
Douglas - Snellville, GA
It's a good thing I waited. The same problem reoccurred. The top of the front door panel is again lose on both sides. The tech just pushed it and press sealed it. Not a permanent fix. It needs to be glue held.
Shirley - Snellville, GA
Roy was excellent at explaining what he was doing & I haven't had anymore problems since. Thank you so much!
Ellen - Snellville, GA
Excellent, professional service!!
Noe - Snellville, GA
Let me use the machine before I say something.
Fast, Friendly, and Fixed
Ron - Snellville, GA
Marvin P was great. Scheduling was easy and fast and I had my refrigerator fixed the same day!
Linton - Snellville, GA
The service technician was timely and professional.
Had a broken wheel on the refrigerator. Sweeping oneday , swept half of a wheel.Called to have it replaced. The first service call was prompt
Faye - Snellville, GA
Seemingly that they knew the make and model of the refrigerator , I would have thought that the part would have been bought with them at the time of the service call. This made "NO "sense in having to schedule a second visit . Some things should be kept in stock on the utility van. It made me and my time feel insignificant to miss work 2 times .
Mr. Roy was great! He fixed the two appliances. I was very pleased
Lauren - Snellville, GA
Tammy - Snellville, GA
Mr. Purdy was very knowledgeable, professional, and very personable. He knew exactly what was wrong and it didn't take him long to fix it. Execellent customer service received.
Vecus - Snellville, GA
DRYER MAYTAG MEDC465HW0 checked one dryer and customer complain that irt take long to dry meauser temp at the exhaust tube and record the diffrent cycling temp in and out 120*f to 140*f
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 CHECKED ONE SIDE BY SIDE REFRIGERATOR AND FOUND DIFFUSER MAKING NOISE REPLACE ONE DIFFUSER DIRECT SHIPPED PART#4387828A times 2 REFRIGERATOR SHIM TO CUSTOMER; ordrng 2 DS4387828A (REFRIGERATOR SHIM)s
RANGE - ELEC WHIRLPOOL WEE745H0FS2 CHECKED ONE ELECT RANGE AND FOUND CONTROL AND DISPLAY NOT LIGHTING TEST VOLTAGE AND THERE IS NO NETURAL ADVICE BUILDER TO HAVE THE ELECTRICAN FIX THE ISSUE
GARBAGE DISPOSAL WHIRLPOOL GC1000PE4 CHECKED ONE DISPOSAL AND FOUND BLADE JAM REMOVE UINT AND FOUNDTHE KNOCK OUT PLUG JAMMING THE BLADE CLEAR BALDE REINSTALL DISPOSER AND TEST WORKING UNIT IS VACANT
GARBAGE DISPOSAL WHIRLPOOL GC1000PE4 CHECK ONE DISPOSAL AND FOUND MAKING NOISE REMOVE UNIT AND FOUND KNOCK OUT PLUG JAM BETWEEN BLADE REMOVE PLUG REINSTALL TEST WORKING NO NOISE
GARBAGE DISPOSAL WHIRLPOOL GC1000PE4 CHECKED ONE DISPOSAL AND FOUND BLADE JAM REMOVE UNIT AND CLEAN BLOCKAGE INSTALL AND TEST UNIT WORKING ROOM IS VACANT
WASHER STACKABLE WHIRLPOOL WETLV27HW1 AUTH# WMJKDMJNL2 FOR DOUBLE LABOR CHECKED ONE WASHER STACKABLE AND FOUND THE MOTOR MAKING NOISE REMOVE DRYER AND MOTOR BRACKET INSTALL ONE SEAL REONSTALL BRACKET TEST DRYER WORKING NO NOISE ROOM VACANT
DRYER WHIRLPOOL WETLV27HW1 AUTH#WMJK800NL2 FOR DOUBLE LABOR CHECKED ONE LAUNDRY CENTER AND FOUND DRYER DRIVE MOTOR MAKING NOISE REMOVE MOTOR BRACKET AND INSTALL ONE SEAL TEST DRYER WORKING NO NOISE APARMENT IS VACANT
MICROWAVE WHIRLPOOL WML55011HS3 checked one otr microwave and found the damper door rattle when cooling fan stop show customer to installer secure damper
DRYER - ELECTRIC WHIRLPOOL NED4655EW1 checked one dryer and found objects jam between the front bearing remove ftont paner and clear object test dryer working
OVEN WHIRLPOOL WOD51EC0HS01 AUTH #WME14MENL2 assist tech 31 with double wall oven
OVEN WHIRLPOOL WOD51EC0HS01 found shorted wire to light in lower oven repaired tested unit ok
DISHWASHER JENN-AIR JDB8200AWP3 checked one dishwasher and found not draining bale still water out remove pump and found broken glass jamming the drain pump impeller remove broken galss test and run diagnostic cycle dishwasher now works
RANGE - ELEC WHIRLPOOL WEE745H0FS2 line cord found l-1 loose tighten tested also rocking adjusted front legs
WASHER WHIRLPOOL WFW5620HW0 CHECKED ONE WASHER FRONT LOAD AND FOUND HEATER THERMISTOR OPEN REOLACE ONE HEATER TEST WASHER WITH CUSTOMER UNIT WORKING AS DESIGN
OVEN WHIRLPOOL WOD51EC0HS00 "AUTH#wmid000nl2 For double labor, checked one double wall oven and found erro code f6-e4 ui communication. replaced main console, control panel and tow appliance manager with power supply and one without test pre heat on both oven"
DISHWASHER AMANA ADB1400AGB1 complaint was that the dishwasher doesn't c;pse/work. found that the medal bar for activating the door switch was bent down. I straightened the metal bar and tested the dishwasher and now it works as designed.
OVEN WHIRLPOOL KEBS207SSS04 "arrived to install top broil element. Installed broil element and tested broil and pre-heat, now unit works as designed."
WASHER MAYTAG MVWX655DW1 found metal peice in pump remove reinstalled pump tested unit ok now
REFRIGERATOR SBS AMANA ASD2620HRB (SEAL SYSTEM REPAIR )CHECKED ONE SBS REFRIGERATOR AND FOUND FREON LEAK ON THE LINE OVER THE DRIP TRAY ALSO FILTEF HEAD HOUSING LEAKING CUT AND REPLACE TUBING AND REPLACE ONE HEAD-WATER AND COMPRESSOR AND LINE DRIER VACCUM SYSTEM
WASHER WHIRLPOOL WFW5620HW0 checked one front load washer and found drain hose tfrom tub to pump not connect remove panel and and connect hose test washer for leak all working well
REFRIGERATOR SBS AMANA ASD2620HRB comprfilter head housing essor deffective and customer damage the; ordrng 1 WP67004106 (HEAD- WATE)
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 check one front load washewr and found error code f3-e2check resistance on thermistor read open; ordrng 1 W11314664 (HEATER) and 1 W11314664
WASHER-TOP LOAD MAYTAG MVWC565FW1 checked one washer top load anfd found lidlock error code f5-e2 replace one lid switch run auto test cycle and recalibrate machine control also test rinse &spin cycle lid lock on all test and fill and agitate; used 1 W10838613 (LATCH) from stock
REFRIGERATOR WHIRLPOOL ED5LHEXTD00 CHECKED ONE SBS RTEFRIGERTAOR AND FOUND WATER INLET VALVE LEAKING REPLACE ONE VALVE AND TEST BOTH ICE MAKETER ANE DISPENSER LINE FOR LEAK FOUND NONE
DRYER WHIRLPOOL LER6620PQ0 CHECKED ONE DRYER AND FOUNF THE DOOR SWITCH BROKEN REPLACE ONE SWITCH DOOR; used 1 WPW10237959 (SWITCH-DOR) from stock
DISHWASHER WHIRLPOOL WDF330PAHS3 AUTH#WMD7500ML2 FOR DOUBLE LABOR checked one dishwasher and found tun crack at the back of the unit replace one tub customer will reinstall dishwasher
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ00 checked one french door refrigerator and test freezer temp below 0*f SR#7725942839 replace one control elect and one plastic sq
OVEN WHIRLPOOL WOD51EC0HS01 "Unable to pull out oven to replace the light,will not come out from the front,need doly and tow man.; ordrng 1 dolly (dolly) and 1 twoman (two man)"
REFRIGERATOR WHIRLPOOL ED5LHEXTD00 "Customer complained of the refrigerator leaking on the bottom right side. Found faulty water valve leaking. Needs new water valve. Collected 140.47 via check, customer will pay remaining 140.47 on next visit after repair.; ordrng 1 W10408179 (water valve)"
DISHWASHER WHIRLPOOL WDT970SAHZ0 checked one dishwasher and found the contril lock on causr not key to function unclock control and show customer test dishwasher starting
REFRIGERATOR KITCHENAID KRFC704FBS01 foud water tube frozen and wire broken. installed new water tube.test 120 and ice maker passed. test 97 and water fill valve worked. unit checked okay. operating as designed.
OVEN JENN-AIR JDRP548WP02 checked one 48' duel-fuel range and found no error code DID ACTIVATION TEST NOTHING WORKS CYCLE POWER AND TEST BOTH OVENS WORKINF TEST THE PRE HEAT ADVICE CYSTOMER TRIP GOOD FOR 30 DAYS SR FILE #7725961248
RANGE HOOD WHIRLPOOL UXT4030ADS2 CHECK ONE OVER THE RANGE HOOD COMPLAIN FAN NOT FAST ENOUGH FAN IS RUNNING AT
WASHER WHIRLPOOL WETLV27HW1 AUTH#WMBO7MBNL2 FOR ADDITIONAL LABOR CHECK ONE DRYER STACKER AND FOUND MOROT MOUNT BRACKET MAKING NOISE REMOVE DRYER AND INSULATE MOTOR MOUNT BRACKET WITH SEAL REINSTALL DRYER TEST DRYER RUNS QUITE; used 1 W11373810 (SEAL) from stock
WASHER MAYTAG MVWC565FW1 CHECKED ONE WASHER TOP LOAD AND FOUND ERROR CODE F7-E1 AND F2-E2 CAPACITOR HAVE NO VALUE AND CONTROL NOT GOINH INTO CALIBERATION REPLACXE ONE CONTROL AND ONE CAPICATOR RECALIBERATE MACHINE CONTROL AND ONE CAPACITOR RUN AUTO TEST CYCLE WASHER WORKING WELL
REFRIGERATOR SBS KITCHENAID KSC23C8EYB02 "Installed new icemaker and water inlet valve. Dispensed ice/water, checked for leaks. Unit checked okay."
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ00 check one french door refrigerator and test freezer temp below 0*f SR#7725942839; ordrng 1 W11043763 (CNTRL-ELEC) and 1 WP2177331 (PLASTIC-SQ) and 1 WPW10221048 (SPACER)
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Found fill line frozen at icemaker. Steamed and cleared line. Unit now working as it should
REFRIGERATOR SBS KITCHENAID KSC23C8EYB02 Complaint of icemaker overflowing with water. Unit will need icemaker and water valve.; ordrng 1 WPW10341320 (valve-inlt) and 1 WPW10251076 (icemaker)