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for Smyrna, GA
Great communication and timely arrival
Jacob - Smyrna, GA
Flamingo communicated very well leading up to the service tech's arrival. The tech was on time, professional and polite.
Joey - Smyrna, GA
Great Service, Very Knowledgeable Technician
Craig - Smyrna, GA
Everything was very professional. Technician Patrick arrived on time, Diagnosed my problem and thoroughly informed me of my possible service options. I will definitely be using this company again in the future and wouldn't hesitate to recommend them.
Very professional. Listened and attempted to recreate the noise I often hear. Lubricated all parts just in case that’s where the noise comes from. Gre
Colleen - Smyrna, GA
Lisa - Smyrna, GA
Mark - Smyrna, GA
Problem resolved quickly
Sylvia - Smyrna, GA
Very very nice man an helpful
Arnella - Smyrna, GA
Patrick is very knowledgeable and customer friendly. He did a great job of educating me on the service issues and also kept me updated every step of the way.
Damien - Smyrna, GA
My appointment has been rescheduled 5 times
Jason - Smyrna, GA
Someone from Flamingo first came out (really nice guy, very knowledgable) to check out the situation. He mentioned he needed to order a part (visit 1)... we scheduled for him to come back on the phone a couple days later (appointment 1); but then received a call the day before saying the part was defective that they received; so they would need to re-order and call me back. They called me back and set up a time (appointment 2) then called me back 2 days later and said they still hadn't received the part, so that they'd call me back to set up another appointment (appointment 3); I NEVER RECEIVED A CALL but then 3 days later I finally got a call and they said the part they received they weren't sure where it was in the wharehouse and they have to reschedule (appointment 4) - I ask to speak to a manager and told someone would call me and NO ONE EVER DID, and now i'm scheduled for 10 days out from the last time they called me - ridiculous!!! I JUST WANT MY DRYER TO WORK!
Brenda - Smyrna, GA
My pleasure to have Pat from Flamingo come to the house and help me evaluate whether to repair or replace my 7+ yr old dishwasher! His honest input was much appreciated and highly Respected!
Patrick is Great!
Jessica - Smyrna, GA
Tom - Smyrna, GA
Prompt solutions, easy communication, professional work. Everything you want in a service call!
William - Smyrna, GA
Robin - Smyrna, GA
VERY KNOWLEDGEABLE AND VERY PROFESSIONAL
Quick and efficient
Anika - Smyrna, GA
Donny was personable and knowledgeable. Excellent service!
Professional and Super Friendly
Richard - Smyrna, GA
Awesome and Fair service from Flamingo
Albrines - Smyrna, GA
Patrick was punctual and took special care to work safely, efficiently and productively.
Miguel - Smyrna, GA
Patrick is a professional. He did an excellent work
Very good service
Victoria - Smyrna, GA
Patrick was very responsive and when he needed another opinion, he brought someone with him who walked him through diagnosing the problem and ordering the part. However, the repeated calls and ultimate loss of cooling and subsequent loss of food could have been prevented if that knowledge had been present at the first or even second visit as this apparently was not an unusual experience for this refrigerator. That said, he did everything he could to figure it out; and that was the bottom line. Thanks, Patrick!
Quick service, disappointing results
Rob - Smyrna, GA
The technician was on time and able to work around a reschedule. However he diagnosed a simple fix for the leak I am having and did nothing to resolve it. All that needed to be done was lower the back legs.
Tracy - Smyrna, GA
Zach - Smyrna, GA
Victoria - Smyrna, GA
Patrick was thorough and professional .
Patrick was great
Jessica - Smyrna, GA
Great and fast service!
Robert - Smyrna, GA
Donny did a great job diagnosing the issues with our refrigerator and was able to fix it on the first visit!!! Thank you Donny!
Rachel - Smyrna, GA
Belinda - Smyrna, GA
My technician was knowledgeable, professional and personable. So far, my appliance is working properly!
WASHER WHIRLPOOL MVWX655DW1 "Customer cmpl washer not completing cycle. Upon arrival, found F8E5 (hot/cold reversed) error stored. Tested in diagnostic & hot/cold inlet is reversed. Removed hoses to correct issue and found hot valve threads stripped. Needs new valve assy.; ordrng 1 W11127357 (housing)"
DISHWASHER AMANA ADB1400AGS1 Installed heating element. Tested okay in diagnostics. No leaks. Repair complete.
REFRIGERATOR KITCHENAID KRFC604FSS00 "Customer cmpl dispenser not dispensing water. Upon arrival, found UI locked. Unlocked UI & reseated water filter. Dispenser now dispensing water properly now. No other issues found. Repair complete."
WASHER MAYTAG MVWC415EW2 Installed gearcase. High speed spin tested okay - no further sound issues. Calibrated load sensing & ran auto component test without error. Repair complete.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Customer would like filter housing replaced from previous service. Waiving service fee, as it was paid last time.; ordrng 1 W11194438 (housing)"
DISHWASHER MAYTAG MDB4949SDZ0 Installed sump assembly & tested okay. No leaks. Repair complete.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "FDBM produce freezing in middle drawwer, removed to inspect cold air vent. R side blocked with ice leaking from housing needs reservoir replaced; ordrng 1 W11346622 (reservoir)"
WASHER-TOP LOAD MAYTAG MVWB965HC1 "installed valve tested in diag same results no error codes.(water not dispensing in diag, test 1,2 or 3 unless your running 2+ tests at same time) calleed techline, spoke with Dave. water pressure too high .water pressure needs to be between 40-60 psi. file#7726394272Customer stated she didn't believe me and refused to sign and told me to leave.called TCT to document, spoke with Kinita."
DRYER WHIRLPOOL WED4850HW0 "Customer cmpl dryer not drying clothes in one cycle. Heating circuit is good & airflow from dryer is good. Found metal screen inside vent cap covered with lint. Per Customer's request, removed screen & tested okay. No other issues found. Repair complete."
WASHER-TOP LOAD WHIRLPOOL WTW4850HW1 "Customer cmpl washer not filling with enough water. Washer was not calibrated upon installation. No error codes stored. Calibrated load sensing. Advised Customer re: detergent use, cycle selection, load sizes, & resolving unbalanced loads. No other issues found. Repair complete."
DISHWASHER IKEA IUD8010DS1 "dishwasher not drying properly, ran diag no error codes. ran test cycle resetting heater tested correctly, advised Customer to fill rinse aid in dispenserFCC"
DRYER MAYTAG MED5100DW0 Customer cmpl dryer door broke off hinges. Needs new inner door assy. Replaced inner door & tested okay. Repair complete. Inner door covered by S-code.
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Customer cmpl water dispenser not dispensing water. Upon arrival, found door UI not responding & no response when dispenser switches are engaged. Disconnected UI & wiring, then reconnected securely. Unit now working properly. Issue was caused by a loose wire between UI & dispenser switches. Repair complete."
OVEN WHIRLPOOL ?????? "under counter built in oven. not heating properly. error code F1E0 - could not locate model/serial # called TCT to inquire info on unit, spoke with Janet. no info on file. advised Customer need model number FILE#7726396050Customer refused to pay called TCT, spoke with Janet. documented abd conntacted escallations."
DRYER - ELECTRIC WHIRLPOOL WED9550WW1 Customer cmpl dryer makes loud noises intermittently. Found FR roller damaged - needs to be replaced.; pckd up 1 WPW10314173 (support)
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer cmpl ice clumping up in ice chute. Icemaker is overfilling, causing cubes to harvest in triplets that aren't breaking apart. This is causing the ice to catch in the ice chute instead of dispensing properly.; ordrng 1 WPW10300024 (icemaker)"
DISHWASHER AMANA ADB1400AGS1 "Customer cmpl dishwasher not drying dishes & not heating. Control board relay is closing in diagnostics, indicating that the control board is good. Needs new heater. Ordering control board & thermostat as well.; ordrng 1 W10518394 (heater) and 1 W10906422 (elect,control board) and 1 WP661566 (thermostat)"
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Customer cmpl icemaker not making ice. Upon arrival, FC temps good (~0F). Bypassed icemaker thermistor & icemaker not filling. Water valve resistance reading is within specs. Needs new icemaker - may need water valve as well. Customer declined estimate."
MICROWAVE WHIRLPOOL WOC75EC0HS01 mw/oven wall combo display going out ubtil resetting at breaker. entered diag error codes F6E4 - UI/ACU mismatch F6E0 - lost communication F4E1 - MW cavity temp sensor errorneeds comsole and ACU replaced; ordrng 1 W11351549 (console) and 1 W11261165 (cntrl-elec) and 1 ovendolly (oven dolly)
WASHER MAYTAG MHW5500FC1 MN2TX00APL1installed trap and ECB. ran diag tested correctly
VENT HOOD WHIRLPOOL WVW53UC6FS1 "hood vent not powering on/ lights functioning. removed vents motor unplugged connected, restored power tested correctlyMike, FCC800-874-4698sr#7726424501Carla at TCT issuing new mod/ser plate."
WASHER WHIRLPOOL WFW75HEFW0 frront load washer leaking at end of cycle. Customer stated tub looked bent. upon inspection bellow pulled from outer tub. reattached ran diag no loeaks detected.
WASHER MAYTAG MVWC465HW0 top ;load washer leaking from inlet replaced inlet calibrated and tested correctlyFCC
DISHWASHER WHIRLPOOL WDF530PAYM3 Installed friction pads. Adjusted levelling legs & mounting brackets to ensure proper installation of unit. Repair complete.
DRYER WHIRLPOOL WED5000DW2 "Customer cmpl dryer making squeaking noises during operation. Upon arrival, unable to reproduce issue. Rollers, idler pulley, & belt have already been replaced. Disassembled dryer & inspected rollers, pulley, belt, & felt. No issues found. Lubricated rollers. Repair complete."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed diffuser. Repair complete.
DISHWASHER KITCHENAID KDTE204ESS3 dishwasher leaking from right side at bottom of door. unit tilted forward (approx 7*) removed and leveled tested in diag npo l;eaking detected
OVEN WHIRLPOOL WOD51EC0HS01 installed both ECB and console restored power set unit up on wifi tested corectly. TCT spoke with Elanor 2xlabor autho#WN8YI00NL2
WASHER WHIRLPOOL MVWC565FW0 "installed ECB and capacitor, calibrated and tested correctly.; schdld next appmnt for 11/21 THU !"
WASHER MAYTAG MVWC465HW2 "installed ECB, latch and inlet vlave calibrated and tested correctly"
MICROWAVE WHIRLPOOL WOC54EC0HS00 double wall oven/mw combo microwave not heating entered diag error code F1E6 - magnetron error. needs mag and inverter replaced.; ordrng 1 W10217711 (inverter) and 1 W11346197 (magnetron) and 1 ovendolly (oven dolly)
WASHER MAYTAG MVWC415EW2 "Customer cmpl washer still making noise during spin. Found splutch not engaged all the way causing slipping on drive pulley. Due to wear, replaced splutch. Still getting noise during high speed spin, not coming from motor, clutch, agitator, or drive pulley. Needs new transmission.; ordrng 1 W11035747 (gearcase)"
REFRIGERATOR-FD KITCHENAID KRFC704FPS03 "Customer cmpl fridge not dispensing water. Water valve being energized, but no water dispensing. Removed & reinstalled filter. Water dispensing properly now. Indicates that filter wasn't seated properly. Tested okay. No other issues found. Repair complete."
WASHER MAYTAG MHW5500FC1 "installed pressure switch and door lock assy reassembled ran diag, F3E1 error after test started, draain pump not chutting off; ordrng 1 W10903220 (trap) and 1 W11201286 (cntrl-elec)"
OVEN KITCHENAID KODE300ESS03 "email@example.com unit from wasllmount, removed console tested fuse ohmed correctly, significant electrical damage at junction box. reinstalled unit strongly advised Customer not to turn power on to unit and to have electrician repair electrical issues called TCT, spoke with Dawn for double labor autho#KN9AM00NPL2; schdld next appmnt for 11/25 MON !"
DRYER ROPER RED4516PW0 "installed motor, tested for 10 minutes tested correctly"
DISHWASHER WHIRLPOOL WDF530PAYM3 Customer cmpl friction sleeve broke off of dishwasher door hinge. Needs new friction sleeves.; ordrng 2 WP8268961 (pad)s
WASHER-TOP LOAD MAYTAG MVWB965HC0 "installed ECB and inlet valve, tested water flow pressure good/high. ran unit in manual diag. test 1 produced no water, valve humming, test 2 and 3 same results. when running test 1 and 3 water is dispensed. called techline, spoke with Steve, had me chec fault codes none stored. entered manual diag tested on tests 1,2 and 3 again no water produced. had me run normal cycle, water fills intermediatly when in rinse cycle humming louder than usual stopped cycle and drained. TL advised to replaced valve; ordrng 1 W11188329 (valve)"
WASHER WHIRLPOOL MVWC565FW0 "error codesF5E1 - lid switchF8E3 - overflowcleared error codes and ran diag to test unit shut off after filling, turned and dained. no error codes.measured 108VAC during testing shut off after started spinning in diag cycle. ordrng 1 W11395618 (capacitor)"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed main control board & UI board. Repair complete.