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Local Reviews
for Sharpsburg, GA
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Don - Sharpsburg, GA
Both Dennis and his father David were very professional. It was disappointing though that being a brand new machine it came with so many problems!
Awesome response and service.
Sean - Sharpsburg, GA
Wonderful Experience
Elaine - Sharpsburg, GA
My technician, David, was extremely polite and knowledgeable. He was on time, and got the job done very quickly.
Awesome service!
Charles - Sharpsburg, GA
Couldn't ask for more prompt, accurate, and courteous service.
Great service!
Amanda - Sharpsburg, GA
Great service!
Josh - Sharpsburg, GA
Great A+
Owner
Stephen - Sharpsburg, GA
Carey
Carey - Sharpsburg, GA
Service
Todd - Sharpsburg, GA
They changed the appointment
Bryant - Sharpsburg, GA
The technicians were very courteous and knowledgable. I did not have a good experience making the appointment. First, it took several days to get the appointment. Then when the tech arrived, they had to order the parts which took another week. On the morning of the second appointment, the company called an had to change the time by 4-6 hours. Our work schedules had already been modified, so this was very inconvenient. This was all to fix a previous issue that had already addressed 4 months ago. Kitchenaid covered the costs.
Took a little longer than expected to get parts.
Andrew - Sharpsburg, GA
Carey
Carey - Sharpsburg, GA
Great experience
T - Sharpsburg, GA
Friendly and knowledgeable
Cate - Sharpsburg, GA
David was very professional, friendly, and knowledgeable.
He is great!
Debora - Sharpsburg, GA
He knows how to fix refrigerators! Very nice guy!
Good service
Veallie - Sharpsburg, GA
Deb
Debora - Sharpsburg, GA
Nice Serviceman
Beverly - Sharpsburg, GA
Just after he finished I told him that I smelled gas, he said it was because he had to "bleed" the line. After the serviceman left I continued to smell a slight gas smell. It continued to get stronger until I had to open the kitchen door during the night. I called Atlanta Gas Co. and they instructed us to leave the house Immediately. My husband was ill and he had to sit outside in the truck while the stove and connecting line were being inspected. He found a leak where not enough sealant was applied. I called your Service department and I felt that the Rep. was somewhat snappy with me. At that time the stove seemed to be operating okay. Now the oven is again making the loud sound and it takes one hour plus to heat up to 425 degrees. I am smelling a slight gas odor again. I would like someone to come and check it again before my Holiday cooking begins. As it stands now I believe it to be dangerous.
Great service. Let me know everything that was not working
Debora - Sharpsburg, GA
Elisa was great. She even gave me her number if she left and the refrigerator was still making noise. And of course it was within15 min, it was beeping again.
Great, professional service
Harold - Sharpsburg, GA
Service prompt and thorough.
Good service, expert technician
Alice - Sharpsburg, GA
Professional Service
Elaine - Sharpsburg, GA
Very professional and knowledgeable technician. Unfortunately the part necessary to repair my four year old refrigerator is completely unavailable. Jenn-air is supposed to contact me.
Washing Machine Repair
Carl - Sharpsburg, GA
On the 2nd visit the issue was completely resolved
great service/price, meh
James - Sharpsburg, GA
David showed up on time, was friendly, and respectful. He was also friendly with my old dog 🙂 He seemed very knowledgeable and was able to determine my problem quickly. An 8 hour time frame is not inconvenient. Luckily I was not scheduled to work on that day. $100 service call fee, in my opinion, is too much.
Maytag Washer Repair
Carl - Sharpsburg, GA
The service was prompt but the issue was not fixed. The leak in the washer remains.
Great Service
Dara - Sharpsburg, GA
David is very friendly and thorough.
David J.
WASHER WHIRLPOOL WFW5620HW0 Customer complaint unit not working Found UI is not responding to power on; ordrng 1 W11319991 (control panel)
Dennis J.
OTR MICROWAVE WHIRLPOOL UMV1160CW6 "inspected unit and customer complaint of unit not heating properly, tested unit 1 cup of water it boiled at 2 mins. retested unit 1 cup of water unit didnt reach boil , tested unit with 3 rd cup of water unit reached slow boil at 3 mins. please order mag cap and diode along with interloc kit, please reschedule for 6/14/19 prefer AM please use autho# UKO1X00NL2; ordrng 1 W11244494 (interlock) and 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W10492278 (diode)"
Dennis J.
OVEN WHIRLPOOL WGG555S0BS01 "inspected unit and customer complaint of unit not heating in botom oven, found unit to have faulty igniter, customer will call back in if service is needed."
David J.
DRYER WHIRLPOOL WGT4027HW0 instaled hose unit check all okay and made sure all connections are good
Dennis J.
DRYER WHIRLPOOL WGT4027HW0 helper for tech 08
David J.
REFRIGERATOR WHIRLPOOL WRF535SWHW00 installed harness unit check all okay
David J.
DISHWASHER JENN-AIR JDB8200AWS1 insatalled rails adjusters and drain pump unit check all okay
David J.
REFRIGERATOR WHIRLPOOL WRF535SWHW00 Customer complaint unit not cooling Found unt is no longer defrosting properly causing frost build up on back on freezer and poor air flow for fresh food section; ordrng 1 W11260592 (freezer harness)
David J.
DRYER WHIRLPOOL WGT4027HW0 Customer complaint unit not working Found the following F1E1F9E1Found unit has a bad control and drain AUTHO# WKA8T00AL2; ordrng 1 W11230133 (hose) and 1 W11305797 (control) and 1 W10919003 (drain pump) and 1 2MAN (2MAN)
David J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 installed icemaker unit check all okay
David J.
COOKTOP KITCHENAID KFID500ESS01 installed all elements unit check all okay
Dennis J.
DRYER WHIRLPOOL WGT4027HW0 "installed new rollers in unit, rechecked unit with customer, unit checks all ok"
David J.
DISHWASHER IKEA IDT870SAGX0 Customer complaint unit not working Found wire nut for power wire no longer connected reconnected power wire unit check all okay FCC
David J.
WASHER MAYTAG MVWB765FW2 INSTALLED CONSOLE AND CONTROL UNIT CHECK ALL OKAY
David J.
DISHWASHER MAYTAG PDB3600AWX Customer complaint unit not working Found unit not bringing in water due to water shut off turned on Turned water back on unit check all okay FCC
David J.
DRYER ESTATE EED4400WQ0 Customer complaint unit not drying Found unit has long dry times causing customer to need mutliple cycles to dry items unit needs venting cleaned unit check all okay FCC
David J.
DISHWASHER JENN-AIR JDB8200AWS1 Customer complaint unit upper rack falling Found unit has bad adjuster and rail S-Code S22916 to cover parts & labor for rails Service Pointer #W11296667; ordrng 2 W10911100 (adjuster)s and 1 WPW10531320 (pump-drain) and 1 W11259786 (rh) and 1 W11259785 (lh)
David J.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer complaint unit not making ice properly Found ice door not closing properly adjusted ice door for it to close properly and adjusted air temp to -2F to make ice maker recover quickly unit check all okay FCC
David J.
COOKTOP KITCHENAID KFID500ESS01 Customer complaint unit making humming noise Found unit has bad elements and will need new elements; ordrng 1 WPW10460400 (left rear) and 1 WPW10536262 (right front) and 2 WPW10410580 (LF&RR)s
David J.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Customer complaint unit not closing right door Found hinge is bad installed unit check all okay FCC
David J.
REFRIGERATOR MAYTAG MFI2570FEZ02 Customner complaint unit handle has fallen off Found handle missing set screw ordered handle Installed new handle and tightened all set screws down unit check all okay FCC
David J.
THIN TWIN WHIRLPOOL WET4027HW0 Installed motor cap and lid lock unit check all okay AUTHO# WJW9Q00AL2
Dennis J.
THIN TWIN WHIRLPOOL WET4027HW0 helper for tech 08
David J.
REFRIGERATOR KITCHENAID KRSC503ESS01 installed cover unit check all okay
David J.
OTR MICROWAVE WHIRLPOOL WML75011HZ0 installed door unit check all okay
David J.
DISHWASHER WHIRLPOOL MDB7749SBW3 installed panel and handle unit check all okay Customer had some floor damage from water leaking and will call warranty company
David J.
THIN TWIN WHIRLPOOL WET4027HW0 Customer complaint unit not working Found the following F7E1 basket speed fault F5E2 lid lock fault Found unit will need lid lock and motor cap; ordrng 1 W11158830 (motor) and 1 W11176112 (latch)
David J.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 installed heater and thermistor unit check all okay
David J.
COOKTOP WHIRLPOOL WCE55US6HB00 installed cooktop unit check all okay
Dennis J.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "inspected unit and customer complaint of unit not making ice, no water production, found unit to be producing hollow cubes and very little water from outboard dispenser, checked filter, reinstalled filter, no pressure, checked water supply line, found water cut off. turned water supply on to unit, unit now has plenty of pressue, cycled ice maker in unit, unit checks all ok"
David J.
DISHWASHER MAYTAG MDB7749SBW3 while trying to replace control panel handle broke unit will need handle as well; ordrng 1 WPW10329510 (handle)
David J.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Customer complaint unit still freezing up in freezer and not cooling fresh food side Called techline spoke with JK he stated to place unit into test mode found defrost heater is no longer coming on to melt ice from evap and causing massive build up and for it to no longer cool unit sr#7724577345; ordrng 1 WP2323198 (heater) and 1 WPW10384183 (thermistor)
David J.
REFRIGERATOR KITCHENAID KRSC503ESS01 installed hinge unit stills needs cover; ordrng 1 WPW10440265 (cover)
David J.
MICROWAVE MAYTAG MMV4205DS1 Customer complaint unit not heating Found unit is not heat and mag is no longer coming on Customer declining at this time
David J.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Customer complaint unit not turning off FOund unit to have bad thermostat installed thermostat Unit check all okay FCC
David J.
COOKTOP WHIRLPOOL WCE55US6HB00 Customer complaint cooktop glass Found warm zone has a crack in it ; ordrng 1 W11225081 (cooktop)
David J.
OTR MICROWAVE WHIRLPOOL WML75011HZ0 Customer complaint unit door has sharp edge Found unit has bottom left corner unit will need door; ordrng 1 W11206888 (door)
David J.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint unit not leveled properly, and shelf bin broken Found unit will need bottom hinge; ordrng 1 WPW10440265 (cover) and 1 W11292872 (hinge)"
Dennis J.
DISHWASHER KITCHENAID KDTM354ESS3 "inspected unit and customer complaint of unit loud during operation, found sump assy faulty very noisy. please order and reschedule for kjftf00apl1; ordrng 1 W10805015 (pump&motor) and 1 W10884490 (arm-spray) and 1 WP3400918 (upper spray arm ret) and 1 Wpw10340745 (tube-feed) and 1 WPW10327455 (spray arm upper)"
David J.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 installed hinge 9925 please reorder secondary hinge; ordrng 1 W10500004 (hinge-door)