Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Sharpsburg, GA
Charles - Sharpsburg, GA
Couldn't ask for more prompt, accurate, and courteous service.
Amanda - Sharpsburg, GA
Josh - Sharpsburg, GA
Stephen - Sharpsburg, GA
Carey - Sharpsburg, GA
Todd - Sharpsburg, GA
They changed the appointment
Bryant - Sharpsburg, GA
The technicians were very courteous and knowledgable. I did not have a good experience making the appointment. First, it took several days to get the appointment. Then when the tech arrived, they had to order the parts which took another week. On the morning of the second appointment, the company called an had to change the time by 4-6 hours. Our work schedules had already been modified, so this was very inconvenient. This was all to fix a previous issue that had already addressed 4 months ago. Kitchenaid covered the costs.
Took a little longer than expected to get parts.
Andrew - Sharpsburg, GA
Carey - Sharpsburg, GA
T - Sharpsburg, GA
Friendly and knowledgeable
Cate - Sharpsburg, GA
David was very professional, friendly, and knowledgeable.
He is great!
Debora - Sharpsburg, GA
He knows how to fix refrigerators! Very nice guy!
Veallie - Sharpsburg, GA
Debora - Sharpsburg, GA
Beverly - Sharpsburg, GA
Just after he finished I told him that I smelled gas, he said it was because he had to "bleed" the line. After the serviceman left I continued to smell a slight gas smell. It continued to get stronger until I had to open the kitchen door during the night. I called Atlanta Gas Co. and they instructed us to leave the house Immediately. My husband was ill and he had to sit outside in the truck while the stove and connecting line were being inspected. He found a leak where not enough sealant was applied. I called your Service department and I felt that the Rep. was somewhat snappy with me. At that time the stove seemed to be operating okay. Now the oven is again making the loud sound and it takes one hour plus to heat up to 425 degrees. I am smelling a slight gas odor again. I would like someone to come and check it again before my Holiday cooking begins. As it stands now I believe it to be dangerous.
Great service. Let me know everything that was not working
Debora - Sharpsburg, GA
Elisa was great. She even gave me her number if she left and the refrigerator was still making noise. And of course it was within15 min, it was beeping again.
Great, professional service
Harold - Sharpsburg, GA
Service prompt and thorough.
Good service, expert technician
Alice - Sharpsburg, GA
Elaine - Sharpsburg, GA
Very professional and knowledgeable technician. Unfortunately the part necessary to repair my four year old refrigerator is completely unavailable. Jenn-air is supposed to contact me.
Washing Machine Repair
Carl - Sharpsburg, GA
On the 2nd visit the issue was completely resolved
great service/price, meh
James - Sharpsburg, GA
David showed up on time, was friendly, and respectful. He was also friendly with my old dog 🙂 He seemed very knowledgeable and was able to determine my problem quickly. An 8 hour time frame is not inconvenient. Luckily I was not scheduled to work on that day. $100 service call fee, in my opinion, is too much.
Maytag Washer Repair
Carl - Sharpsburg, GA
The service was prompt but the issue was not fixed. The leak in the washer remains.
Dara - Sharpsburg, GA
David is very friendly and thorough.
REFRIGERATOR MAYTAG MFI2570FEZ02 Customner complaint unit handle has fallen off Found handle missing set screw ordered handle Installed new handle and tightened all set screws down unit check all okay FCC
THIN TWIN WHIRLPOOL WET4027HW0 Installed motor cap and lid lock unit check all okay AUTHO# WJW9Q00AL2
THIN TWIN WHIRLPOOL WET4027HW0 helper for tech 08
REFRIGERATOR KITCHENAID KRSC503ESS01 installed cover unit check all okay
OTR MICROWAVE WHIRLPOOL WML75011HZ0 installed door unit check all okay
DISHWASHER WHIRLPOOL MDB7749SBW3 installed panel and handle unit check all okay Customer had some floor damage from water leaking and will call warranty company
THIN TWIN WHIRLPOOL WET4027HW0 Customer complaint unit not working Found the following F7E1 basket speed fault F5E2 lid lock fault Found unit will need lid lock and motor cap; ordrng 1 W11158830 (motor) and 1 W11176112 (latch)
REFRIGERATOR WHIRLPOOL WRS325SDHV01 installed heater and thermistor unit check all okay
COOKTOP WHIRLPOOL WCE55US6HB00 installed cooktop unit check all okay
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "inspected unit and customer complaint of unit not making ice, no water production, found unit to be producing hollow cubes and very little water from outboard dispenser, checked filter, reinstalled filter, no pressure, checked water supply line, found water cut off. turned water supply on to unit, unit now has plenty of pressue, cycled ice maker in unit, unit checks all ok"
DISHWASHER MAYTAG MDB7749SBW3 while trying to replace control panel handle broke unit will need handle as well; ordrng 1 WPW10329510 (handle)
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Customer complaint unit still freezing up in freezer and not cooling fresh food side Called techline spoke with JK he stated to place unit into test mode found defrost heater is no longer coming on to melt ice from evap and causing massive build up and for it to no longer cool unit sr#7724577345; ordrng 1 WP2323198 (heater) and 1 WPW10384183 (thermistor)
REFRIGERATOR KITCHENAID KRSC503ESS01 installed hinge unit stills needs cover; ordrng 1 WPW10440265 (cover)
MICROWAVE MAYTAG MMV4205DS1 Customer complaint unit not heating Found unit is not heat and mag is no longer coming on Customer declining at this time
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Customer complaint unit not turning off FOund unit to have bad thermostat installed thermostat Unit check all okay FCC
COOKTOP WHIRLPOOL WCE55US6HB00 Customer complaint cooktop glass Found warm zone has a crack in it ; ordrng 1 W11225081 (cooktop)
OTR MICROWAVE WHIRLPOOL WML75011HZ0 Customer complaint unit door has sharp edge Found unit has bottom left corner unit will need door; ordrng 1 W11206888 (door)
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint unit not leveled properly, and shelf bin broken Found unit will need bottom hinge; ordrng 1 WPW10440265 (cover) and 1 W11292872 (hinge)"
DISHWASHER KITCHENAID KDTM354ESS3 "inspected unit and customer complaint of unit loud during operation, found sump assy faulty very noisy. please order and reschedule for kjftf00apl1; ordrng 1 W10805015 (pump&motor) and 1 W10884490 (arm-spray) and 1 WP3400918 (upper spray arm ret) and 1 Wpw10340745 (tube-feed) and 1 WPW10327455 (spray arm upper)"
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 installed hinge 9925 please reorder secondary hinge; ordrng 1 W10500004 (hinge-door)
WASHER WHIRLPOOL WTW8500DC0 Customer comlaint unit not washing Found washplate is no longer making a tight grip with the gearcase Unit will need washplate customer declining at this time
DISHWASHER AMANA ADB1400AGS1 "inspected unit and customer complaint of unit not washing, found motor harness (blue wires) disconnected, reconnected harness rechecked unit all ok"
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Installed controls and harness unit check all okay
OVEN MAYTAG CWE4800ACS14 installed light housing unit check all okay; ordrd 1 WP74011278 (light- ove)
OVEN MAYTAG CWE4800ACS14 Customer complaint unit light not working Found light assemebly is torn due to light getting stuck Unit will need oven dolly and light assemebly; ordrng 1 ovendolly (oven dolly)
RANGE-GAS WHIRLPOOL WEG730H0DS0 Customer complaint unit needs insulation replaced and has order replacement fromwhirlpool Installed large insulation unit supplied part only charging labor
THIN TWIN WHIRLPOOL WET4027HW0 Customer complaint unit not working Found unit needs to be recalibrated no faults found recalibrated unit unit check all okay FCC
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found clogg in t-pipe on sink Cleared pipe unit check all okay
COOKTOP KITCHENAID KCGS556ESS02 Complaint of middle burner not consistantly lighting. Replaced burner head. Unit now working as it should.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint of not draining every time and control started by itself. F2E1 Found drain pump gets power but does not drain.; ordrng 1 W11305308 (CNTRL-ELEC) and 1 W10876537 (drain pump)
MICROWAVE KITCHENAID KMHP519ESS2 Complaint of door not closing properly. Found top cam assembly not closed. Adjusted top cam assembly and tested unit. Door now closes properly
OVEN KITCHENAID KSEG700ESS2 Complaint of convection fan making noise while pre heating. Replaced convection fan. Pre heated unit to 350*F no unusual sound detected.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Complaint of freezer compartment evaporator cover frosrted over and poor cooling. s/w Robert techline ref # 7724204090 Tested unit through diagnostics. Advised to replace UI, control, and thermistor at the same time. Evaporator will need to be steamed.; ordrng 1 W11214887 (CNTRL-ELEC) and 1 W11174836 (CNTRL-ELEC) and 1 W10911770 (HARNS-WIRE)"
FREEZER WHIRLPOOL WRS526SIAH00 Replaced both controls. Tested unit through harvest cycle. unit filled with water and completed cyce.
REFRIGERATOR WHIRLPOOL wrfa35swhn00 Replaced frrezer door. Unit is now ready for use.
FREEZER WHIRLPOOL WRS526SIAH00 Complaint of ice maker not working. Found ice maker not getting 120VAC.; ordrng 1 W10898445 (cntrl-elec) and 1 W10870822 (cntrl-elec)
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced FF fan and thermistor assembly,defrosted FF coil,tested ok.."
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint unit frosted up Found uit has bad thermistor on wire harness and evap cover is missing/.broken tab so cannot secure evap cover down; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (evap cover)
REFRIGERATOR WHIRLPOOL WRS325DHV01 installed harness and control unit check all okay
WASHER AMANA n/a "Customer comlaint unit not locking Found unit will need top,lid lock and strike; ordrng 1 W11026446 (top) and 1 W10838613 (lid lock assembly) and 1 W10837741 (lid strike)"