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for Sharpsburg, GA
Great service and very responsive
Norm - Sharpsburg, GA
Technician was very professional and funny which helps
Friendly reliable service
Ellen - Sharpsburg, GA
Customer satisfaction is of utmost importance
Prompt, courteous, and professional response.
Tim - Sharpsburg, GA
We had an issue with a new appliance and contacted the manufacturer. Manufacturer scheduled service through Flamingo, and we are very happy they did. Flamingo immediately contacted us, scheduled an appointment and communicated every step of the process. Our service professional arrived exactly as scheduled, was very courteous, knowledgeable and professional. We would definitely use these folks again, and will recommend Flamingo to our friends and associates.
Cathy - Sharpsburg, GA
Service provider was on time. pleasant and was able to resolve the issue timely
Good Job! Great Service.
Gary - Sharpsburg, GA
Matt - Sharpsburg, GA
Elaine - Sharpsburg, GA
Very good experience. Technician, David, was extremely polite and professional. Service was quick and it solved the problem. Thank you very much!
Very professional! Difficult to get all service companies on the same “page” though...
Michael - Sharpsburg, GA
Great service tech! However, very difficult to get Flamingo and parent service provider, Whirlpool, to communicate correctly resulting in 2 week delay - very frustrating when Flamingo kept insisting it was this customer’s problem to get correct permissions/work order to Flamingo.
Dennis fixed my problem and was very helpful in removing the ice backet
Elizabeth - Sharpsburg, GA
Sandydon - Sharpsburg, GA
Paula - Sharpsburg, GA
He came and repaired our problem. Did it quickly and perfectly.
Don - Sharpsburg, GA
Both Dennis and his father David were very professional. It was disappointing though that being a brand new machine it came with so many problems!
Awesome response and service.
Sean - Sharpsburg, GA
Elaine - Sharpsburg, GA
My technician, David, was extremely polite and knowledgeable. He was on time, and got the job done very quickly.
Charles - Sharpsburg, GA
Couldn't ask for more prompt, accurate, and courteous service.
Amanda - Sharpsburg, GA
Josh - Sharpsburg, GA
Stephen - Sharpsburg, GA
Carey - Sharpsburg, GA
Todd - Sharpsburg, GA
They changed the appointment
Bryant - Sharpsburg, GA
The technicians were very courteous and knowledgable. I did not have a good experience making the appointment. First, it took several days to get the appointment. Then when the tech arrived, they had to order the parts which took another week. On the morning of the second appointment, the company called an had to change the time by 4-6 hours. Our work schedules had already been modified, so this was very inconvenient. This was all to fix a previous issue that had already addressed 4 months ago. Kitchenaid covered the costs.
Took a little longer than expected to get parts.
Andrew - Sharpsburg, GA
Carey - Sharpsburg, GA
T - Sharpsburg, GA
Friendly and knowledgeable
Cate - Sharpsburg, GA
David was very professional, friendly, and knowledgeable.
He is great!
Debora - Sharpsburg, GA
He knows how to fix refrigerators! Very nice guy!
Veallie - Sharpsburg, GA
Debora - Sharpsburg, GA
DISHWASHER WHIRLPOOL KDTE304GPS0 "installed new tub on dishwasher, rechecekd unit all ok"
WASHER WHIRLPOOL WTW4850XQ1 "inspected unit and customer complaint of unit not spinning, found motor humming and not turning, unit will need motor and cap, customer declined est at this time."
REFRIGERATOR SBS KITCHENAID KRSC503ESS01 "replaced mptpr and shaft, rechecked unit all ok"
REFRIGERATOR KITCHENAID KRFC704FBS01 installed panel UI unit check all okay
WASHER WHIRLPOOL LSQ9549PW2 "inspected unit and customer complaint of unit stalled full of water, found item in drain pump, removed item, rechecked unit all ok"
COMPACTOR WHIRLPOOL TU950QPXS2 installed container unit check all okay
REFRIGERATOR SBS KITCHENAID KRSC503ESS01 arrived at the unit the customer complaint is that the unit isnt dispensing ice when you remove ice from bucket the arrm will turn when ice in in basket the arm click ordering shaft and motor.; ordrng 1 W11202789 (motor) and 1 WPW10258544 (shaft)
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer complaint unit not dispensing Found ice bin stuck and off set inside unit Removed ice bin and adjusted bin unit check all okayFCC
WASHER MAYTAG MHW5630HC0 installed drawerunit check all okay
WASHER MAYTAG MHW5630HC0 Customer complaint unit leaking Found drawer is damaged unit will need drawer; ordrng 1 W11316600 (drawer)
DRYER MAYTAG MED5630HC0 Customer complaint unit having long dry times Found unit to have disconnect harness for damp sensorreconnected unit check all okay FCC
COMPACTOR WHIRLPOOL TU950QPXS2 Customer complaint unit leaning Found unit having damaged container ; ordrng 1 WPW10451276 (container)
DISHWASHER WHIRLPOOL KDTE304GPS0 "inspected unit and customer complaint of unit leaking, found unit leaking from top right seam in tub, unit will need tub replaced, please order and reschedule for 11/13/19; ordrng 1 WPW10681506 (tub-dishwr)"
WASHER WHIRLPOOL WFW9150WW00 "Customer complaint unit not draining Found drain pump clogged,clean pump unit check all okay FCC"
DISHWASHER KITCHENAID KDTE204ESS0 Customer complaint unit not adjusted low enough to miss cabinet Adjusted legs downunit check all okay
REFRIGERATOR KITCHENAID KRFC704FBS01 installd main control foamed in Stealth UI harness faulty; ordrng 1 W11254958 (dor-fip) and 1 W11330487 (panel-ui)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint frost in freezer Found bracket bent and rail no longer pulling drawer closed ; ordrng 1 WPW10330993 (bracket) and 1 WPW10516602 (slide rail (rht frz))
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "inspected unit customer complaint of units door sagging, found door shim on top of fresh food hinge, removed and placed shim on bottom hinge, heated gasket, rechecked unit all ok"
REFRIGERATOR KITCHENAID KRFC704FBS01 installed UI not getting voltage ordering main control; ordrng 1 W11114721 (cntrl-elec)
REFRIGERATOR KITCHENAID KRMF706ESS01 "installed new door, leveled all door and unit checks all ok"
DISHWASHER KITCHENAID KDTE204ESS0 Cusgtomer complaint unit not drying dishes Found 6-6 showing incoming water temp too low advised customer to run hot water before starting unit ran test mode to confirm element is working unit check all okay
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed screws and door hinges unit check all okay
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "inspected unit and customer complaint of unit not making ice, upon arrival units has full bin of ice, possible stuck cube stalling unit, unit was cycling after pulling bin, allowed ice maker to cycle, unit ejected ice and called for water witout issues. unit all ok"
REFRIGERATOR KITCHENAID KRFC704FBS01 Customer complaint unit not dispensing and UI out Found ui on door is no longer working Unit will need UI; ordrng 1 W11330486 (UI)
DISHWASHER WHIRLPOOL KDPE334GBS0 Customer complaint unit not drying Found unit to have cool water coming in and not allowing heater to turn on advised customer to run hot water in sink before running unit and to use rinse aid unit check all okay FCC
REFRIGERATOR KITCHENAID KRMF706ESS01 "replaced auger motor, rechecked unit all ok"
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer complaint door not sitting properly Found unit will need new hinge and screws; ordrng 1 WP8281196 (screw) and 1 W11027247 (hinge-door) and 4 W11126052 (screw)s and 1 W11122872 (hinge-door) and 3 WP67006380 (screw)s
REFRIGERATOR KITCHENAID KRMF706ESS01 "installed led control and led modules, checked unit for operation, lights have returned to service, ice maker doing great, found auger motor locked down, please order and reschedule for 10/10/19; ordrng 1 W10822606 (motor)"
DISHWASHER KITCHENAID KDTE204ESS0 installed sump and tub unit check all okay
REFRIGERATOR KITCHENAID KRMF706ESS01 "installed new adapter and module, lights infresh food section and inop, as well as freezer light, please order upper harness and control reschedule for 10/04/19; ordrng 1 W11205082 (module) and 1 W10804160 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer complaint unit not dispensing Found ice stuck in ice chute removed ice in chute and cleaned ice bin unit check all okay FCC
WASHER MAYTAG MVWX655DW1 "inspected unit after bad stom came through, customer unable to get unit to start, ran test mode, unit had shifter fault. cleared fault, ran test mode, unit completed test mode no issues. Started normal cycle after test mode, unit is all ok"
REFRIGERATOR WHIRLPOOL M1TXEMMWW00 Customer complaint unit not freezing food Found unit to have small leak ing freezer evap causing unit not to cool properly Evap 2254249 is discontinued unit cannot be repaired without evap
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer complaint unit not making ice/slow ice Found unit has frost build up due to unit needing adapter; ordrng 1 W10864519 (adapter)
REFRIGERATOR KITCHENAID KRMF706ESS01 "inspected unit and customer complaint of units lights dim and ice clumping not dispensing. Unit will need repaired per service pointer W10842568 needing adapter and also need freezer led module, please order and reschedule for 10/03/19; ordrng 1 W10864519 (adapter) and 1 W11205083 (module)"
WASHER MAYTAG MVWC565FW1 "inspected unit and customer complaint of unit not completing cycles on bulky/sheets setting, found unit to have no hot water enterung in to unit. found harness disconnected on hot water valve, connected harness unit now has hot water supply. unit is all ok"
REFRIGERATOR KITCHENAID KRMF706ESS01 "installed both freezer rails, unit closing much better, unit will need a door.; saved tckt , states that autho needed"
WASHER MAYTAG MVWB835DW4 Customer complaint unit shaking Found rear right leg off the ground adjusted rear right leg and ran unit on drain and spin cycle to insure proper level unit check all okay FCC
DRYER MAYTAG MEDB835DW4 Customer complaint unit making loud noise Found unit to have lint built up in blower wheel removed lint build up unit check all okay FCC
DISHWASHER KITCHENAID KDTE204ESS0 tub has broken brackets for water tower tub to be scoded as well; ordrng 1 WPW10681506 (tub-dishwr)