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Local Reviews
for Sharpsburg, GA
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Stephen - Sharpsburg, GA
Carey
Carey - Sharpsburg, GA
Service
Todd - Sharpsburg, GA
They changed the appointment
Bryant - Sharpsburg, GA
The technicians were very courteous and knowledgable. I did not have a good experience making the appointment. First, it took several days to get the appointment. Then when the tech arrived, they had to order the parts which took another week. On the morning of the second appointment, the company called an had to change the time by 4-6 hours. Our work schedules had already been modified, so this was very inconvenient. This was all to fix a previous issue that had already addressed 4 months ago. Kitchenaid covered the costs.
Took a little longer than expected to get parts.
Andrew - Sharpsburg, GA
Carey
Carey - Sharpsburg, GA
Great experience
T - Sharpsburg, GA
Friendly and knowledgeable
Cate - Sharpsburg, GA
David was very professional, friendly, and knowledgeable.
He is great!
Debora - Sharpsburg, GA
He knows how to fix refrigerators! Very nice guy!
Good service
Veallie - Sharpsburg, GA
Deb
Debora - Sharpsburg, GA
Nice Serviceman
Beverly - Sharpsburg, GA
Just after he finished I told him that I smelled gas, he said it was because he had to "bleed" the line. After the serviceman left I continued to smell a slight gas smell. It continued to get stronger until I had to open the kitchen door during the night. I called Atlanta Gas Co. and they instructed us to leave the house Immediately. My husband was ill and he had to sit outside in the truck while the stove and connecting line were being inspected. He found a leak where not enough sealant was applied. I called your Service department and I felt that the Rep. was somewhat snappy with me. At that time the stove seemed to be operating okay. Now the oven is again making the loud sound and it takes one hour plus to heat up to 425 degrees. I am smelling a slight gas odor again. I would like someone to come and check it again before my Holiday cooking begins. As it stands now I believe it to be dangerous.
Great service. Let me know everything that was not working
Debora - Sharpsburg, GA
Elisa was great. She even gave me her number if she left and the refrigerator was still making noise. And of course it was within15 min, it was beeping again.
Great, professional service
Harold - Sharpsburg, GA
Service prompt and thorough.
Good service, expert technician
Alice - Sharpsburg, GA
Professional Service
Elaine - Sharpsburg, GA
Very professional and knowledgeable technician. Unfortunately the part necessary to repair my four year old refrigerator is completely unavailable. Jenn-air is supposed to contact me.
Washing Machine Repair
Carl - Sharpsburg, GA
On the 2nd visit the issue was completely resolved
great service/price, meh
James - Sharpsburg, GA
David showed up on time, was friendly, and respectful. He was also friendly with my old dog 🙂 He seemed very knowledgeable and was able to determine my problem quickly. An 8 hour time frame is not inconvenient. Luckily I was not scheduled to work on that day. $100 service call fee, in my opinion, is too much.
Maytag Washer Repair
Carl - Sharpsburg, GA
The service was prompt but the issue was not fixed. The leak in the washer remains.
Great Service
Dara - Sharpsburg, GA
David is very friendly and thorough.
Bryan T.
COOKTOP KITCHENAID KCGS556ESS02 Complaint of middle burner not consistantly lighting. Replaced burner head. Unit now working as it should.
Bryan T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint of not draining every time and control started by itself. F2E1 Found drain pump gets power but does not drain.; ordrng 1 W11305308 (CNTRL-ELEC) and 1 W10876537 (drain pump)
Bryan T.
MICROWAVE KITCHENAID KMHP519ESS2 Complaint of door not closing properly. Found top cam assembly not closed. Adjusted top cam assembly and tested unit. Door now closes properly
Bryan T.
OVEN KITCHENAID KSEG700ESS2 Complaint of convection fan making noise while pre heating. Replaced convection fan. Pre heated unit to 350*F no unusual sound detected.
Bryan T.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Complaint of freezer compartment evaporator cover frosrted over and poor cooling. s/w Robert techline ref # 7724204090 Tested unit through diagnostics. Advised to replace UI, control, and thermistor at the same time. Evaporator will need to be steamed.; ordrng 1 W11214887 (CNTRL-ELEC) and 1 W11174836 (CNTRL-ELEC) and 1 W10911770 (HARNS-WIRE)"
Bryan T.
FREEZER WHIRLPOOL WRS526SIAH00 Replaced both controls. Tested unit through harvest cycle. unit filled with water and completed cyce.
Bryan T.
REFRIGERATOR WHIRLPOOL wrfa35swhn00 Replaced frrezer door. Unit is now ready for use.
Bryan T.
FREEZER WHIRLPOOL WRS526SIAH00 Complaint of ice maker not working. Found ice maker not getting 120VAC.; ordrng 1 W10898445 (cntrl-elec) and 1 W10870822 (cntrl-elec)
Rodney V.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced FF fan and thermistor assembly,defrosted FF coil,tested ok.."
David J.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint unit frosted up Found uit has bad thermistor on wire harness and evap cover is missing/.broken tab so cannot secure evap cover down; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (evap cover)
David J.
REFRIGERATOR WHIRLPOOL WRS325DHV01 installed harness and control unit check all okay
David J.
WASHER AMANA n/a "Customer comlaint unit not locking Found unit will need top,lid lock and strike; ordrng 1 W11026446 (top) and 1 W10838613 (lid lock assembly) and 1 W10837741 (lid strike)"
David J.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaint unit leaking Found no leaking did see where during installment drain line extension was crushed and could cause leak unit check all okay FCC
David J.
DISHWASHER KITCHENAID KDTE254ESS0 Installed drain pump unit is working as designed unit check all okay
Eric W.
DISHWASHER KITCHENAID KDTE254ESS0 unit is still not draining after replacing controls unit will need drain pump; ordrng 1 WPW10531320 (pump)
Eric W.
MICROWAVE WHIRLPOOL WMH31017HZ0 this is a install issue customer is going to call home depot to get issue resolved
David J.
WASHER MAYTAG MVWX655DW1 installed suspension unit check all okay
David J.
DISHWASHER MAYTAG MDB8959SFZ4 Customer complaint unit has broken rackFound track is broken and tac weld installed new track unbit check all okay FCC
David J.
DRYER WHIRLPOOL MEDC215EW1 installed repaair kit and wheel unit check all okayh
David J.
FREEZER WHIRLPOOL WRS526SIAH00 installed door unit check all okay
David J.
WASHER WHIRLPOOL WTW8500BR0 installed tub and basket unit check all okay
David J.
MICROWAVE WHIRLPOOL WMH31017HZ0 Customer complaint unit damper not working properly and is bent Found unit will need damper; ordrng 1 W10843943 (damper)
David J.
DISHWASHER KITCHENAID KDTE254ESS0 Customer complaint unit not working properly Found control is not allowing wash motor to work or drain motor unit willneed control and panel; ordrng 1 W10731490 (cntrl-elec) and 1 W10902370 (panel control)
David J.
WASHER WHIRLPOOL WTW5000DW1 installed control unit check all okay
David J.
WASHER MAYTAG MVWX655DW1 Customer complaint unit shaking and off balance Found suspension is bad; ordrng 1 W11130362 (suspension)
David J.
REFRIGERATOR KITCHENAID KSSO42QTX00 installed motor unit check all okay collected on prior trip out
Rodney V.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Repplaced main control,user interface and thermistor/fan harness.Tested ok..Controls under 5 yrs S code..; pckd up 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
David J.
WASHER WHIRLPOOL WFW90HEFC1 installed drain pump and found pinched line corrected lineunit check all okay
David J.
DISHWASHER KITCHENAID KDTE254ESS0 Customer complaint unit not working properly Found control is not allowing wash motor to work or drain motor unit willneed control and panel; ordrng 1 W10731490 (cntrl-elec) and 1 W10902370 (panel control)
David J.
WASHER WHIRLPOOL WTW5000DW1 installed control unit check all okay
Rodney V.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Repplaced main control,user interface and thermistor/fan harness.Tested ok..Controls under 5 yrs S code..; pckd up 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
David J.
WASHER MAYTAG MVWX655DW1 Customer complaint unit shaking and off balance Found suspension is bad; ordrng 1 W11130362 (suspension)
David J.
WASHER WHIRLPOOL WFW90HEFC1 installed drain pump and found pinched line corrected lineunit check all okay
David J.
REFRIGERATOR KITCHENAID KSSO42QTX00 installed motor unit check all okay collected on prior trip out
David J.
DRYER WHIRLPOOL MEDC215EW1 Customer complaint unit making loud Found housing and blower wheel is hitting ordering both; ordrng 1 WP8577230 (housing) and 1 WP694089 (wheel)
David J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint unit not making ice Found gasket no longer sealing unit will need door; ordrng 1 DSLW11037738 (door)
David J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint unit not making ice Found gasket no longer sealing unit will need door; ordrng 1 DSLW11037738 (door)
Rodney V.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found freezer iced up,unit not going into defrost,shorted relay on control board.Ordered thermistor harness and fan assembly.; ordrng 1 w11249952 (motor evap harness)"
David J.
WASHER WHIRLPOOL WTW8500BR0 cannot release basket from tub; ordrng 1 W10549509 (basket)
David J.
WASHER WHIRLPOOL WFW90HEFC1 Customer complaint unit not draining Found unit is not drain as well improper amount of water is flowing in unit will need pressure switch; ordrng 1 WPW10448876 (switch-wl)