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for Sharpsburg, GA
Prompt, courteous, and professional response.
Tim - Sharpsburg, GA
We had an issue with a new appliance and contacted the manufacturer. Manufacturer scheduled service through Flamingo, and we are very happy they did. Flamingo immediately contacted us, scheduled an appointment and communicated every step of the process. Our service professional arrived exactly as scheduled, was very courteous, knowledgeable and professional. We would definitely use these folks again, and will recommend Flamingo to our friends and associates.
Cathy - Sharpsburg, GA
Service provider was on time. pleasant and was able to resolve the issue timely
Good Job! Great Service.
Gary - Sharpsburg, GA
Matt - Sharpsburg, GA
Elaine - Sharpsburg, GA
Very good experience. Technician, David, was extremely polite and professional. Service was quick and it solved the problem. Thank you very much!
Very professional! Difficult to get all service companies on the same “page” though...
Michael - Sharpsburg, GA
Great service tech! However, very difficult to get Flamingo and parent service provider, Whirlpool, to communicate correctly resulting in 2 week delay - very frustrating when Flamingo kept insisting it was this customer’s problem to get correct permissions/work order to Flamingo.
Dennis fixed my problem and was very helpful in removing the ice backet
Elizabeth - Sharpsburg, GA
Sandydon - Sharpsburg, GA
Paula - Sharpsburg, GA
He came and repaired our problem. Did it quickly and perfectly.
Don - Sharpsburg, GA
Both Dennis and his father David were very professional. It was disappointing though that being a brand new machine it came with so many problems!
Awesome response and service.
Sean - Sharpsburg, GA
Elaine - Sharpsburg, GA
My technician, David, was extremely polite and knowledgeable. He was on time, and got the job done very quickly.
Charles - Sharpsburg, GA
Couldn't ask for more prompt, accurate, and courteous service.
Amanda - Sharpsburg, GA
Josh - Sharpsburg, GA
Stephen - Sharpsburg, GA
Carey - Sharpsburg, GA
Todd - Sharpsburg, GA
They changed the appointment
Bryant - Sharpsburg, GA
The technicians were very courteous and knowledgable. I did not have a good experience making the appointment. First, it took several days to get the appointment. Then when the tech arrived, they had to order the parts which took another week. On the morning of the second appointment, the company called an had to change the time by 4-6 hours. Our work schedules had already been modified, so this was very inconvenient. This was all to fix a previous issue that had already addressed 4 months ago. Kitchenaid covered the costs.
Took a little longer than expected to get parts.
Andrew - Sharpsburg, GA
Carey - Sharpsburg, GA
T - Sharpsburg, GA
Friendly and knowledgeable
Cate - Sharpsburg, GA
David was very professional, friendly, and knowledgeable.
He is great!
Debora - Sharpsburg, GA
He knows how to fix refrigerators! Very nice guy!
Veallie - Sharpsburg, GA
Debora - Sharpsburg, GA
Beverly - Sharpsburg, GA
Just after he finished I told him that I smelled gas, he said it was because he had to "bleed" the line. After the serviceman left I continued to smell a slight gas smell. It continued to get stronger until I had to open the kitchen door during the night. I called Atlanta Gas Co. and they instructed us to leave the house Immediately. My husband was ill and he had to sit outside in the truck while the stove and connecting line were being inspected. He found a leak where not enough sealant was applied. I called your Service department and I felt that the Rep. was somewhat snappy with me. At that time the stove seemed to be operating okay. Now the oven is again making the loud sound and it takes one hour plus to heat up to 425 degrees. I am smelling a slight gas odor again. I would like someone to come and check it again before my Holiday cooking begins. As it stands now I believe it to be dangerous.
Great service. Let me know everything that was not working
Debora - Sharpsburg, GA
Elisa was great. She even gave me her number if she left and the refrigerator was still making noise. And of course it was within15 min, it was beeping again.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed screws and door hinges unit check all okay
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "inspected unit and customer complaint of unit not making ice, upon arrival units has full bin of ice, possible stuck cube stalling unit, unit was cycling after pulling bin, allowed ice maker to cycle, unit ejected ice and called for water witout issues. unit all ok"
REFRIGERATOR KITCHENAID KRFC704FBS01 Customer complaint unit not dispensing and UI out Found ui on door is no longer working Unit will need UI; ordrng 1 W11330486 (UI)
DISHWASHER WHIRLPOOL KDPE334GBS0 Customer complaint unit not drying Found unit to have cool water coming in and not allowing heater to turn on advised customer to run hot water in sink before running unit and to use rinse aid unit check all okay FCC
REFRIGERATOR KITCHENAID KRMF706ESS01 "replaced auger motor, rechecked unit all ok"
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer complaint door not sitting properly Found unit will need new hinge and screws; ordrng 1 WP8281196 (screw) and 1 W11027247 (hinge-door) and 4 W11126052 (screw)s and 1 W11122872 (hinge-door) and 3 WP67006380 (screw)s
REFRIGERATOR KITCHENAID KRMF706ESS01 "installed led control and led modules, checked unit for operation, lights have returned to service, ice maker doing great, found auger motor locked down, please order and reschedule for 10/10/19; ordrng 1 W10822606 (motor)"
DISHWASHER KITCHENAID KDTE204ESS0 installed sump and tub unit check all okay
REFRIGERATOR KITCHENAID KRMF706ESS01 "installed new adapter and module, lights infresh food section and inop, as well as freezer light, please order upper harness and control reschedule for 10/04/19; ordrng 1 W11205082 (module) and 1 W10804160 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer complaint unit not dispensing Found ice stuck in ice chute removed ice in chute and cleaned ice bin unit check all okay FCC
WASHER MAYTAG MVWX655DW1 "inspected unit after bad stom came through, customer unable to get unit to start, ran test mode, unit had shifter fault. cleared fault, ran test mode, unit completed test mode no issues. Started normal cycle after test mode, unit is all ok"
REFRIGERATOR WHIRLPOOL M1TXEMMWW00 Customer complaint unit not freezing food Found unit to have small leak ing freezer evap causing unit not to cool properly Evap 2254249 is discontinued unit cannot be repaired without evap
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer complaint unit not making ice/slow ice Found unit has frost build up due to unit needing adapter; ordrng 1 W10864519 (adapter)
REFRIGERATOR KITCHENAID KRMF706ESS01 "inspected unit and customer complaint of units lights dim and ice clumping not dispensing. Unit will need repaired per service pointer W10842568 needing adapter and also need freezer led module, please order and reschedule for 10/03/19; ordrng 1 W10864519 (adapter) and 1 W11205083 (module)"
WASHER MAYTAG MVWC565FW1 "inspected unit and customer complaint of unit not completing cycles on bulky/sheets setting, found unit to have no hot water enterung in to unit. found harness disconnected on hot water valve, connected harness unit now has hot water supply. unit is all ok"
REFRIGERATOR KITCHENAID KRMF706ESS01 "installed both freezer rails, unit closing much better, unit will need a door.; saved tckt , states that autho needed"
WASHER MAYTAG MVWB835DW4 Customer complaint unit shaking Found rear right leg off the ground adjusted rear right leg and ran unit on drain and spin cycle to insure proper level unit check all okay FCC
DRYER MAYTAG MEDB835DW4 Customer complaint unit making loud noise Found unit to have lint built up in blower wheel removed lint build up unit check all okay FCC
DISHWASHER KITCHENAID KDTE204ESS0 tub has broken brackets for water tower tub to be scoded as well; ordrng 1 WPW10681506 (tub-dishwr)
DISHWASHER KITCHENAID KDTE204ESS0 "Customer complaint unit not washing everytime Found unit to have faulty wash motor, only washing for one to two cycles before having to be reset; ordrng 1 WPW10605058 (pump&motor)"
OVEN WHIRLPOOL WFG320M0BB2 Customer complaint unit not heating past 100 degreesFound unit gas regulator was still turned off flipped switch on back uinit check all okay FCC
FREEZER WHIRLPOOL GZ25FSRXYY2 Customer complaint unit leaking and freezing water in freezer Found unit to have duck bill style drain and Service Pointer #: W11397260stating to charge parts only to S38253 installed drain tube unit check all okay FCC; used 1 W10619951 (TUBE-DRAIN) from stock
DISHWASHER KITCHENAID KDFE104HPS0 Customer complaint unit not draining Found clogged sink causing unit not to drain customer to clear ptrap unit check all okay FCC
BUILT-IN OVEN KITCHENAID KODE500ESS02 installed vent oven unit check all okay
FREEZER WHIRLPOOL HMCF7W3 "unit is magic chef brand, we are not an authroized servicer for this unit. wlzu1lzapl1"
REFRIGERATOR KITCHENAID KRMF706ESS01 "inspected unit and customer complaint of freezer frosting up, noticed freezer door not closing completely and both top corners of door gasket not touching cabniet completly, please order both slides, reschedule for 9/09/19; ordrng 1 W10625069 (bracket L/H) and 1 W10625070 (bracket R/H)"
REFRIGERATOR MAYTAG MBF2258FEZ02 Installed dampner control unit check all okay
BUILT-IN OVEN KITCHENAID KODE500ESS02 "Installed fan, bottom trim is damaged; ordrng 1 WPW10351279 (vent-oven) and 1 WPW10351236 (trim)"
BUILT-IN OVEN KITCHENAID KODE500ESS02 "installed new convection fan in unit, recheekd unit all ok"
DRYER MAYTAG MEDX655DW1 "installed new thermal fuse on heater, rechecked unit all ok"
DISHWASHER KITCHENAID KDFE104HPS0 Customer complaint unit not draining Found drain pump swollen and no longer moving water and check valve is damaged installed drain hose and pumpunit check all okay FCC
DRYER MAYTAG MEDX655DW1 "installed new heater and blower fuse, found heater thermal blown, please order and reschedule for 8/28/19; ordrng 1 279816 (thermal cut off hi)"
REFRIGERATOR MAYTAG MBF2258FEZ02 Customer complain unit making noise Found unit has fauly dampner control uni will need new dampner; ordrng 1 WPW10594330 (control)
ICE MAKER KITCHENAID KUIX505ESS2 "installed new drain pump, retested unit all ok"
DRYER MAYTAG MEDX655DW1 "New element installed was damaged please reorder thermal fuse and element ; ordrng 1 WP3392519 (thermal fuse) and 1 279838 (element,heater)"
BUILT-IN OVEN KITCHENAID KODE500ESS02 "INSPECTED UNIT AND CUSTOMER COMPLAINT OF UNIT GETTING LOUD DURING USE, PLEASE ORDER CONVECTION FAN , RESCHEDULE FOR 08/20/10; ordrng 1 W10860984 (motor-fan) and 1 2MAN"
REFRIGERATOR WHIRLPOOL WRF535SWHW00 installed dampner and cleared ice unit check all okay
DRYER MAYTAG MEDX655DW1 "installed thermal fuse, thermostat, element and cuttoff unit check all okay"
WASHER WHIRLPOOL MHWE300VF00 customer complaint unit giving F28 Found F28 The communication between the (CCU) and (MCU) cannot be sent correctlyunit will need MCU customer declining at this time
DRYER MAYTAG MEDX655DW1 "Customer complaint unit not turning on again Found blown thermal fuse and heater grounded out unit will need thermal fuse cuttoffs and heater; ordrng 1 WP3392519 (thermal fuse) and 1 WP8318268 (thermostat) and 1 279816 (thermal cut off hi) and 1 279838 (element,heater)"