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for Senoia, GA
Randy - Senoia, GA
Did not fix my problem
David - Senoia, GA
Jose - Senoia, GA
Josh - Senoia, GA
Peggy - Senoia, GA
David worked until our problem was solved.
Couldn’t have asked for more David was great
Linda - Senoia, GA
Very polite young man Introduced hisself and gave me his card
Richard - Senoia, GA
Great service, showed up on time.
very good service
Fred - Senoia, GA
The technician was excellent and quickly did the necessary repairs. My only concern was delay & last minute changes in scheduling.
Milford - Senoia, GA
The technician was very knowledgeable and immediately began diagnosing the issue we had with the fridge. It only took a few minutes to identify and rectify the problem.
He had hurt his hand badly but still came to do the job.
Michael - Senoia, GA
Rebekah - Senoia, GA
Great service! Very knowledgeable!
Realine - Senoia, GA
Oᒪᗪ ᗷᗩIᒪEY ᖴᗩᖇᗰᔕ
Kathy - Senoia, GA
GᖇEᗩT ᔕEᖇᐯIᑕE - TᕼᗩᑎKᔕ
Still Not Fixed
Anna - Senoia, GA
Their technician has been out three or four times now, and our fridge still isn't fixed. And they never call to follow up to see if everything is working okay-- always have to call them to schedule another appointment. Do you know they send a regular tech out THREE TIMES before they'll send a master technician out to fix the problem?
Anna - Senoia, GA
Problem not fixed. Now have scratches/dents in my floor.
Mark - Senoia, GA
I'd recommend to anyone. Very professional!!
Greg - Senoia, GA
The tech was very prompt on what she does
Eric - Senoia, GA
Technician was knowledgeable and friendly. She explained everything that she was doing and fixed the issue very quickly.
Gordon - Senoia, GA
David was knowledgeable and professional!
Gordon - Senoia, GA
Elisa was absolutely wonderful!! She was professional, polite, efficient, extremely knowledgeable, and helpful!
John - Senoia, GA
Gary - Senoia, GA
REFRIGERATOR JENN-AIR JFX2897DRP02 "Installed hinge cam and screw Called techline spoke with butch stated to get a larger screw to put in place of screws, SR#7726094794Went to hardware store and purchased 3 larger screws that didnt not hold inside unit Called techline back spoke with rick stated there is nothing more we can repair at this time stated he will get it over to product review and will be calling customer SR#7726094794"
DISHWASHER WHIRLPOOL WDT730PAHZ0 installed sump unit check all okay
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint unit lights not working and unit leaking, dispenser not working properly Found pantry harness split unit will need new harness and drawer light it out fresh food evap has clogged drain; ordrng 2 W11205083 (module)s and 1 WPW10677119 (cntrl-elec) and 1 W11170612 (harns-wire)"
OVEN KITCHENAID KFED500ESS02 Customer complaint unit cooktop getting too hot Found front left element getting too hot in center and not hot enoug around the outside ordering switches; ordrng 1 WPW10259005 (elmnt-surf) and 1 WPW10270604 (elmnt-surf) and 1 WPW10296657 (switch-inf) and 1 WPW10295048 (switch-inf)
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint unit not washing Found unit has bad wash motor unit will need sump; ordrng 1 W11085683 (pump&motor)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 installed thermistor unit check all okay
REFRIGERATOR WHIRLPOOL MZF34X16DW04 "Customer complaint unit not cooling Found compressor is getting too hot, due to being placed into garageunit check all okay FCC"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer complaint unit leaking Found water dripping from ice bin due to ice chute door being stuck open from crushed ice readjusted ice door unit check all okay FCC
REFRIGERATOR KITCHENAID KSC23C8EYY02 wrong evap will return today; ordrng 1 WPW10643261 (evaporator)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 rick stated to replaced thermistor in unit make sure it not blocking airflow SR#7726005604; ordrng 1 W10316760 (thermistor)
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Customer complaint unit frosting up Found gasket leaking air Heated gasket unit check all okay FCC
DISHWASHER WHIRLPOOL WDF330PAHS2 Customer complaint unit not drying and top rack falling down Found unit will need rinseaid and top rack stop had fallen off re installed stop unit check all okay FCC
MICROWAVE MAYTAG MMV6190FZ1 installed mag and found unit sparking even more call saftey spoke with byrom he stated he will get it to customer relations SR#7725875627left unit down per customer
REFRIGERATOR KITCHENAID KSC23C8EYY02 Customer complaint unit not clooling Found unit to be leaking froen at fresh food evap ; ordrng 1 WPW10643261 (evaporator)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 installed control unit check all okay
REFRIGERATOR JENN-AIR JFX2897DRP02 "Customer complaint unit hinge damaged Found unit is missing screw, and hinge bent unit will need new hinge; ordrng 1 W11177651 (screw) and 1 W11240748 (hinge-door) and 1 WPW10505294 (cam)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "customer complaint, freezer still freezing up.found that the control board is not allowing defuser door to stay closed.; ordrng 1 W11089236 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 installed diffusser and door bin unit check all okay
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint unit freezing on top shelf Found unit diffusser not closing, and bins on door are broken and no longer allowing door to close unless removed; ordrng 1 W11164593 (diffuser) and 2 WPW10710203 (bin-cntlvr)s"
DISHWASHER WHIRLPOOL WDF750SAYM3 Customer complaint unit not draining Found drain pump to have glass stuck in it Removed glass unit check all okay FCC
MICROWAVE MAYTAG MMV6190FZ1 Customer complaint unit sparking Found magnetron is burntcustomer is no longer wanting repair due to unit sparking Called safety team and spoke with christina she stated they are proceeding with repair at this time AUTHO# MM6RPM6WPL2; ordrng 1 W10818686 (magnetron) and 1 W10533104 (guide-air)
RANGE WHIRLPOOL WFG505M0BS3 Customer complaint unit is getting too hot Found unit temp is below 172 as per UL standardsunit outisde got up to 165.7 unit is with in UL standards unit check all okay FCC
DRYER MAYTAG MED8630HC0 installed drum unit check all okay
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer complaint unit has dented drawer Found middle door dented unit will need door; ordrng 1 DSW10919626 (pantry dawer)
DISHWASHER WHIRLPOOL WDT750SAHZ0 installed tub unit check all okay
BUILT-IN OVEN WHIRLPOOL WOD51EC0AS05 "spoke with bruce he sent check low bake element use touch up w10803163 to repair liner, bobble is cosmetic should not harm function, customer to speak with customer service if unhappy SR#7725774613unit will need touch up as per whirlpool; ordrng 1 W10803163 (touch-up) and 1 WPW10546517 (elmnt-bake)"
FREEZER WHIRLPOOL WRT311FZDW01 Customer complaint frosting in freezer Found release valve was not placed inside properly placed release valve into proper area unit check all okay
DRYER MAYTAG MEDB835DW4 "Customer complaint unit not drying clothes properly Found venting crushed behind unit, corrected venting and swapped door for customer unit check all okay FCC"
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Customer complaint unit not making ice Found unit to have faulty icemaker no longer finding home postion and nothing obstructing icemaker declining at this time
DRYER MAYTAG MED8630HC0 customer complaint unit is giving noise Found unit has a bent tub and will need tub replaced; ordrng 1 W10541657 (drum)
REFRIGERATOR WHIRLPOOL KRMF706ESS01 REPLACED UI AND WATER VALVE TAEST UNIT ON MESSURED FILL AND REGULAR DISPENSOR AND UNIT IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED
DISHWASHER KITCHENAID KDTM354DSS5 "REPLACED SUMP ASSEMBLY , WATER FILL VALVE ,AND CONTROL TETST UNIT AND DISHWASHER IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED"
REFRIGERATOR KITCHENAID KRFC300ESS03 FOUND FROST BUILD UP IN FREEZER DO TO DOOR GASKET NOT MEETING WITH CABINETTE CLEARED FROST BUILD UP AND HEATED GASKET TO MEET WITH CABINETTE AND UNIT IS OPERATING AS DESIGNED SHOWED CUSTOMER DOOR IS NOW CLOSING AS DESIGNED
WASHER WHIRLPOOL WTW7500GC2 "installed new console main pcb and latch, rechecked unit all ok"
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaint unit leaking Found unit to also be leaking from underneath unit and collecting on toeplate and leaking out front from there unit will need tub; ordrng 1 WPW10681507 (tub-dishwr)
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer complaint unit not making ice properly Found Service Pointer #: W10842568 stating unit will need icemaker adapter to help cut down on frosting and improve ice; ordrng 1 W10864519 (adapter)
DISHWASHER WHIRLPOOL WDT750SAHZ0 installed door seal unit check all okay
REFRIGERATOR KITCHENAID KSC23C8EYY02 installed compressor unit check all okay
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Customer complaint unit not dispensing properly Found unit is not dispensing when calling for water and when it does dispense it will stop after a few seconds unit will need UI and water valve; ordrng 1 W10865826 (valve) and 1 W10894103 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer complaint unit has frost build up on freezer door Found unit will need service kit W10916494 to help air flow smoother; ordrng 1 W10916494 (blade-fan)