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Local Reviews
for Sandy Springs, GA
Great Communications & Follow-up
Patrica - Sandy Springs, GA
Thank you for the great support and clear communication about issues and resolutions.
great service
Eileen - Sandy Springs, GA
Brandon is the best. He fixed our range hood and was professional and polite. He's a pleasure...welcome at our house any day.
Maintenance supervisor
Hanover - Sandy Springs, GA
Very good experience
Donna - Sandy Springs, GA
Brandon was very pleasant, professional and on time. He will have to come back out to replace a part, so we aren't finished yet! I
Great Service
Rico - Sandy Springs, GA
Great service
Janice - Sandy Springs, GA
Great service and always ready to go take care of the problem as soon as he gets here
Hanover - Sandy Springs, GA
Excellent service
Woodhams - Sandy Springs, GA
Greg arrived ahead of schedule - and did excellent job of identifying and repairing the problem. Positive personality.
Excelent service
Humberto - Sandy Springs, GA
Odd
AD - Sandy Springs, GA
They called before 9 am to see if they could come out. Thought it was rude. They woke the whole house up.
Brandon B.
DRYER WHIRLPOOL WED94HEXL0 replaced failed motor to address concerns of not drying ;checked ok; pckd up 1 279787 (motor)
Brandon B.
MICROWAVE JENN-AIR JMC1150WS00 "unit unrepairable file # 7724188884, customer instructed"
Brandon B.
DISHWASHER WHIRLPOOL WDF330PAHS1 "complaint of the unit leaking repaired loose conncwxtion at the inlet on the sidee of the unit , unit checked ok"
Brandon B.
OVEN WHIRLPOOL WFE515S0ES1 complaint of the unit not heating; repaired the miswire error at the terminal block
Lester P.
WASHER WHIRLPOOL WETLV27FW0 installed timer / tested functions/tested ok
Lester P.
WASHER MAYTAG MVWX655DW1 tested functions on washer . not able to put clothing or water in the machine . checked for codes and any signs of damage. non found. washer works ok at this time
Brandon B.
WASHER WHIRLPOOL WFW92HEFW0 "needs motor control unit, covering parts under psp; ordrng 1 w11201293 (control) and 1 W10870751 (stator) and 1 WPW10544980 (rotor)"
Brandon B.
MICROWAVE WHIRLPOOL WOC95EC0AS04 replaced failed control and sensor to allow the unit to bake properly; pckd up 1 W10859573 (sensor)
Lester P.
WASHER WHIRLPOOL WETLV27FW0 found that the pump was causing the motor to lock up; ordrng 1 WP3363892 (pump)
Brandon B.
DISHWASHER WHIRLPOOL WDT720PADM2 replaced failed control pANEL CHECKED OK
Brandon B.
COOKTOP KITCHENAID KICU509XSS00 "complaint of the unit not working , displaying f43 due to insufficent voltage , corrected wire at erminal block checked ok"
Brandon B.
DRYER WHIRLPOOL WED7590FW1 "***unit 434***complaint of the unit not working , found that the power supply connecrtor was disconnected from the board, repaired disconnected wire, unit checked ok"
Jerome Y.
DISHWASHER WHIRLPOOL WDT750SAHZ0 customer complaint:unit will not wash properly.tech replace faulty sump pump.unitnis operating as designed.
Rhys B.
OVEN JENN-AIR JJW3830WP02 Installed brasket kit in upper and lower sliding rack. OK now
Lester P.
WASHER WHIRLPOOL WETLV27FW0 found that the timer for the washer was not advancing. ordering washer timer; ordrng 1 W10113804 (timer/ washer)
Rhys B.
WASHER AMANA NTW4516FW1 Unit does not wash/agitate. Can hear the unit trying. Unit fills and drains fine. Ordering gearcase and associated parts.; ordrng 1 W11255272 (gearcase) and 1 W10913953 (actuator) and 1 W10890624 (motor-drve) and 1 W10721967 (drive pulley(splutch kit))
Brandon B.
WASHER WHIRLPOOL WETLV27FW0 "2/11/19 14:38: 58 rspndd 2/11 MON, advised customer on water temp - water temp changes via use and care guide - file# 77241455827 Chris"
Gregory B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed fresh food door handle and adjusted the freezer door.
Lester P.
WASHER WHIRLPOOL WETLV27FW0 burning smell is coming from the drive motor . also found that there is oil leaking from the transmission; ordrng 1 3360629 (gear case) and 1 WP661600 (motor) and 1 285753A (coupler)
Lester P.
REFRIGERATOR WHIRLPOOL WUW35X24DS control board not sending power to the evap motor and no power to the compressor; ordrng 1 WPW10784189 (elec control) and 1 W10782189 (transformer) and 1 W10782178 (compressor)
Brandon B.
OVEN KITCHENAID KEBS209BSS00 2MAn duties performed " pulled out oven and installed " upper cooling fan" tech ordered additioinal part and says he doesnt need a 2nd man moving foward
Brandon B.
OVEN WHIRLPOOL WFC310S0ES3 advised the customer on the ul mandated element redisign and how it effects boil temps
Lester P.
OVEN KITCHENAID KEBS209BSS00 installed tranformer tested ok.
Brandon B.
MICROWAVE WHIRLPOOL WMH31017HS2 "complaint of the interior light flickering, replasced failed primary door switch, checked ok; used 1 W10727360 (SWITCH) from stock"
Brandon B.
WASHER AMANA NTW4516FW3 replaced failed control to address the customers concern of the unit not turning on
Brandon B.
DRYER AMANA NED4655EW1 "complaint of clothes taking too long to dry , removed excessive kink duct unit checked ok"
Brandon B.
WASHER AMANA NTW4516FW3 "complaint of the unit not working ; repaired the neutral wire that was backed out of the power supply quick connect , unit checked ok"
Brandon B.
DRYER AMANA NED4655EW1 "complaint of the being noisey , replaced failed rear roller to address noisey operation; used 1 WPW10314173 (SUPPORT) from stock"
Lester P.
OVEN KITCHENAID KEBS209BSS00 still no power to the oven. called techline and determined that the transformer that powers the u/i is also bad; ordrng 1 WPW10354052 (transformer)
Rhys B.
WASHER AMANA NTW4516FW3 Arrievd at residence and tested the unit and the unit fills up adequately. Unit is working as designed. Advised to use deep water wash in efforts of getting more water in the unit.
Rhys B.
DRYER AMANA NED4655EW1 Arrived at unit and accessed the heater element. Found that the connector to the element not firmly connected. Altered connecter and ensure secure and tight. Tested and works. Unit heats always
Brandon B.
VENT HOOD WHIRLPOOL kvwb406dss2 replaced failed led driver to restore full power to the ligts checked ok
Brandon B.
ICE MAKER WHIRLPOOL WRS315SDHZ02 "Cmpnt ice maker not working. Ice maker line volt good, heater ohms good, VAC to valve good, harvest funct good. No water line to connect to valve. No issues found."
Rhys B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived at unit and found that there was water in the tub. Accesed drain pump and removed debris from impeller blades. ok now.
Brandon B.
MICROWAVE WHIRLPOOL WOC95EC0AS04 "replaced failed sensor to address the concern of inaccurate baking , temp averaged 352 after sensor install"
Lester P.
REFRIGERATOR WHIRLPOOL W8RXEGMWQ found that there was a freon leak in evaporator and noise coming from the compressor . customer refused the repair . she said that she would go back to lowes to return the fridge. parts needed for repairWP2263920 evaporatorW10279679 compressor
Brandon B.
WASHER WHIRLPOOL WETLV27FW0 foiund that the customer was using too much soap causing the white residue on black clothing customer made aware of proper detergent use and loading
Brandon B.
WASHER AMANA NTW4516FW2 replaced failed door latch which was stuck in lock position; checked ok
Brandon B.
DRYER AMANA NED4655EW1 complaint tat the door is too hard to close narrowed the door strike enough to allow the door tpo close for the customer
Rhys B.
DISHWASHER KITCHENAID KDTE234GPS0 Accessed and secure slightly loose connection to the heater elemtent prong. Unit is heating. Tested and works. Advised client to keep rinse aid reservior full to help curb excessive moisture.