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for Roswell, GA
Amy - Roswell, GA
Very professional technician.
Ralph - Roswell, GA
Jerri - Roswell, GA
Called prior to arrival. Arrived on time Very very polite, efficient and a nice guy! Even wore booties
Jay - Roswell, GA
Jerome is a credit to your organization. He is very professional and courteous to customers.
Awesome quick service
Jim - Roswell, GA
Jerome did a fast and efficient repair to our washer.
Thomas - Roswell, GA
Quickly fixed appliance. Arrived on time. Explained what was wrong with appliance.
Great correction of factory issue with new oven
Robert - Roswell, GA
Mr York knew the required technology knowledge to solve the issue!
Excellent service. Jerome was professional and awesome.
Scott - Roswell, GA
Maureen - Roswell, GA
Jerome was excellent! Very professional and knows his bysiness!
Jacqueline - Roswell, GA
Jerome was professional, courteous and did a great job of explaining the problem and remedy. Excellent customer service.
Vickers - Roswell, GA
Fast and knowledgeable!!
Dustin - Roswell, GA
Jerome knew exactly what the problem was with my fridge within minutes. He also fixed it within minutes after the part showed up. Excellent technician!!
Sharon - Roswell, GA
Did exactly what I expected- diagnosed the problem and provided the solution.
Polite, but didnt address my concerns.
Kamlesh - Roswell, GA
He simply blamed my detergent. After he left i took the dishwasher apart, and found the filter to be full of black slime, washed it out and haven't had issues again.
Marianna - Roswell, GA
Great service, great technician! Very knowledgeable and thorough.
Vickers - Roswell, GA
Issues still have not been fixed
Superb service. Very impressed
Carole - Roswell, GA
Very knowledgeable and helped me to understand problem. Very patient
Perfect service experience
Emily - Roswell, GA
Jerome provided a fantastic dryer repair experience. He called me as promised; arrived when planned; and provided his knowledge and expertise to successfully repair my dryer. He had to order a part and return to install it, but it was the correct part and once installed the dryer ran just fine. The second visit was also flawless - calling me and arriving on time. He was polite, professional, and I highly recommend Jerome and Flamingo. This repair was under warranty so no cost, but no issues with that aspect either. Thank you!
Susan - Roswell, GA
Greg - Roswell, GA
Our service call was on time and done well. Not trying to ipsell additionsl unnecessary services. Our technician (Jarome) was pleasant and professional.
Lisa - Roswell, GA
We waited to have the repair on our stove completed. Our entire stove was taken apart and now the oven fan works, but the stove does not. The knobs for the stove were installed incorrectly when it was put back together. I am very disappointed. Now I can’t use my stove. I have to call and get them to send someone back out to fix what the incompetent service person put together incorrectly. Oh yes and for that less than stellar repair, I was charged nearly $400.00.
Orlando - Roswell, GA
Scott - Roswell, GA
Brandon was awesome, efficient and knows his shit. Awesome dude.
Louella - Roswell, GA
Very professional kind and I appreciated the great customer service.
Priyanka - Roswell, GA
The person charged 100$ and did nothing,told exorbitant price for repairs
Mina - Roswell, GA
Tim Williams was very nice, polite and professional.
Veronica - Roswell, GA
Michael - Roswell, GA
Got it done quickly and correctly
DISHWASHER WHIRLPOOL WDT750SAHZ0 found brown wire broken going to float switch spliced wire unit tested ok
DRYER WHIRLPOOL WED4815EW1 "CHECKED COMPLIAINT IF DRYER NOT SPINNING WHEN IS USE THE, THE DRYER BELT AND PULLY WAS FOUND TO BE BROKEN BOTH WERE ORDERED FOR REPLACEMENT; ordrng 1 WP8066184 (PULLY) and 1 341241 (BELT)"
OVEN WHIRLPOOL n/a checked complaint of compactor door stuck closed and will not open the ram was stuck in the down position and it was turned to release the door unit is working fine time
OVEN WHIRLPOOL WOD51ES4ES00 customer complaint:unit will not heat.techneed to replace rear thermal fuse along with main fuse; ordrng 1 W11034459 (thrmst-fix) and 1 W10695003 (swtch-memb)
MICROWAVE KITCHENAID KOCE500ESS06 "checked complaint of microwave door broken ,a new door was replaced checked operation unit is working; ordrng 2 8304588BL (cap scew ds)s"
WASHER MAYTAG MVWC565FW1 replaced failed latch asembly to allow the unit to operate; checked ok; used 1 W10838613 (LATCH) from stock
REFRIGERATOR KITCHENAID KRMF606ESS01 complaint of the UI not wrking ; repaired loose wire in harness connector at the door hinge
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new adaptor and fan and unit is checking good at this time.
MICROWAVE IKEA IBMS1455DS00 tech need to replace faulty userface panel button holders.; ordrng 4 W11086664 (button)s and 4 W11116990 (button)s
COOKTOP JENN-AIR JED3430GS00 replaced cooktop but the grommett did not come with the unit will have to order for replacement; ordrng 5 W10559483 (gromett)s
WASHER WHIRLPOOL WET4027HW0 customer complaint:unit will not agitate.tech need to replace faulty agitator.; ordrng 1 WP3951744 (agitator)
WASHER MAYTAG MVWC565FW1 unit had shorted drain pump replaced control and pump.
COOKTOP JENN-AIR JED3430GS00 Helped tech 02.; saved tckt
MICROWAVE KITCHENAID KOCE500ESS05 Customer complained the oven was making a vibrating noise when heated up. Found the convection fan was faulty. Just replaced fan 2 weeks ago and the fan has been replaced 4 times. Called tech line and spoke to Andrew. He said to Install one kit per the instructions and use the spacers to space off the fan from the rear wall. File number 7722914229. Called and got the correct appliance on file that is being worked on. Did not give labor authorization due to call back. New Authorization number khuly00ep1.; ordrng 2 W10308286 (washer)s and 1 ovencart (oven cart)
DISHWASHER WHIRLPOOL WDT750SAHZ0 customer complaint:unit will not wash dishes.tech need to replace faulty sump pump
REFRIGERATOR KITCHENAID KRSC503ESS01 icemaker stripped; ordrng 1 W10873791 (icemaker)
WASHER WHIRLPOOL WFW9200SQ00 customer complaint:unit making noises in operation.tech found that basket and tub need to be replace however customer is aware of est customer decliened est.
REFRIGERATOR KITCHENAID KRFC604FSS01 harness to ui didnt match up; saved tckt
WASHER MAYTAG MVWC565FW1 Checked unit and found that the board is bad and needs replacing. It has 120 coming in but it won't light up or do anything. Ordering part.; ordrng 1 W11162438 (CNTRL-ELEC)
OVEN JENN-AIR JMW8530DAS needs cooling fan replaced (noisey); ordrng 1 WP74008383 (fan- tange)
DISHWASHER WHIRLPOOL WDT20PADB2 "checked complaint of dishwasher having mold in the unit after wash, the wash pump was found to be defective will order wahpump; ordrng 1 WPW10671941 (sump)"
COOKTOP WHIRLPOOL MEC7430BS00 complaint of no burners working ; reset f]breaker and could not duplicate the customer says they saw at the rf burner seems to be an isolated event
RANGE WHIRLPOOL JES9860AAB customer complaint:unit will not turn off.tech found that control board is faulty.however part is NLA.
COOKTOP JENN-AIR JED3430GS00 called jenn air trade partners for second man autho #jhtfp00ml2 to replace cooktop; ordrng 1 secondman (second man)
REFRIGERATOR SBS WHIRLPOOL JCD2389GEQ sr#7723628468liner repair kittape 482395epoxy 8201700liner 8212572tech found that freezer liner was damaged previous to prior defrost board replacement .the liner has a minor repair kit available however due to serverity damage to linerit questionable if the repair company will attempt repairs.note:harm is air passing along freezer liner ansd causing major ice build up and causing door not to close properly.aside from issue unit is cooling properly.
REFRIGERATOR-FD WHIRLPOOL KRFC302ESS00 "REPLACED DEF PARTS TO ADDRESS CUST CONCERN, CHECKED UNIT OK"
DISHWASHER WHIRLPOOL KDTE334GPS customer complaint.door will not close properly.tech found that door needed to be adjusted.unitnis operating as designed.also tech advised customer on maintenance and operation.
RANGE JENN-AIR JDS1750EP0 control panel damaged did iunstall valve; schdld next appmnt for 12/12 WED !
WASHER WHIRLPOOL WETLV27FW0 custometr complaint;unit leaking in operation tech need to replacew faulty drain pump.; ordrng 1 WP3363892 (pump-water)
FREEZER WHIRLPOOL EV205NXTN01 customer complaint:unit stopped cooling.tech replaced faulty evap fan and blade.unit is operating as designed.
DISHWASHER WHIRLPOOL WDT750SAHZ0 customer complaint:upper rack sparyer arm is not working.tech replace faulty sprayer arm.also tech advised customer on operation and maintenance.unitnis operating as designed.
WASHER WHIRLPOOL MVWB765FW0 tech replaced faulty lid.unit is operating as designed.
OVEN WHIRLPOOL KOCE500ESS01 customer complaint:oven door glass shattered.tech replaced faulty door glass unit is operatinhg as d./esigned.
REFRIGERATOR JENN-AIR JFFCC72EFS02 customer complaint:can not remove ice container.tech found that ice container needed some maintenance.also tech advised customer onoperation.unit is operating as designed.
DRYER WHIRLPOOL PYE2200AYW tech replaced faulty blower wheel.unit is operating as designed
MICROWAVE KITCHENAID KMBS104ESS00 came to replace the UI and it will not fit into the control panel spoke with Debbie Redding to research the part and also WP tech line the parts department will get in contact with tye ciustomer when the part is available sr# 77623606703; saved tckt
REFRIGERATOR SBS WHIRLPOOL JCD2389GEQ 404 272-8019 tech found that freezer wall in damaged and causing air leak and evap ice build up.; schdld next appmnt for 12/6 THU !
RANGE-OVEN KITCHENAID KGRS505XSS04 678 352-9885 hometech need to replace faulty left rear burner valve.; ordrng 1 WPW10206287 (valve-brnr)
REFRIGERATOR WHIRLPOOL WRS571CIDM02 sr#7723594227customer complaint:unit freezing food on left side.trech replaced faulty diffuser.and unitnis operating as designed.
MICROWAVE KITCHENAID KOCE500ESS06 tech realigned door tabs..unit is operating as designed.