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Local Reviews
for Rex, GA
Powered by Fluid LOCALGale
Gale - Rex, GA
Give great
Mr
Todd - Rex, GA
Great service
Albert - Rex, GA
Great Service, Tech was professional and efficient
Victor - Rex, GA
Thanks so much
Kathy
Kathy - Rex, GA
Good service.
Bryan T.
N/A N/A GD5SHGXKB01 Complaint of frost build up on ice chute. Confirmed complaint. Doors sealed properly. UI and ice door have been replaced. Air getting in through door chute liner. New FC door needed. Door no longer available. Contacted American home sheild spoke with Crystal and advised someone will reach out to the customer from the warranty department. Customer did not sign due to covid 19 protocol Q1-no Q2-no
Bryan T.
WASHER WHIRLPOOL LSQ9549PW6 Replaced switch and tested. Unit working as it should. Q-1 no Q2-no customer did not sign due to covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 R600 and lockring kit needed for this unit.; ordrng 1 r600kit (r600 kit) and 1 lockringkit (lockring kit)
Bryan T.
WASHER MAYTAG MHW5500FW1 Replaced upper wire harness. F3E1 error cleared. Cleared pressure hose and error appeared again. Replaced pressure sensor. Diagnostics passed. Unit now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; used 1 WPW10448876 (SWITCH-WL) from stock
Bryan T.
WASHER WHIRLPOOL WTW7040DW1 "Replaced control and console. Calibrated unit. Diagnostics passed all test. Unit now working as it should. Q1-no, Q2-no, customer did not sign due to covid 19 protocol."
Bryan T.
RANGE WHIRLPOOL WFC310S0ES3 Replaced element and switch. Unit now working aas it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced icemaker,module, escutcheon, and ice box. Upper lights not coming on. other light modules is series needed. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; ordrng 3 W10695459 (module)s"
Bryan T.
N/A N/A SF369LEMQ1 Complaint of having to cook at 400 instead of 350. Adjusted temperature calibration up 20. Showed customer how to adjust calibration. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
N/A N/A WFC310S0ES3 Complaint of door not closing properly. Found hinge and door not working properly. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; ordrng 2 W11379944 (BRKT-SUPRT)s and 1 WPW10299224 (hinge-door) and 2 WPW10031790 (screw)s and 1 W10761018 (trim-door) and 1 WPW10310922 (trim-vent)
Bryan T.
RANGE WHIRLPOOL WFG775H0HZ0 Replaced burner. Tested unit now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Complaint of lights not working and burn marks near icemaker. Tested light in freezer and under icemaker in RC lights not coming on. Found burn marks near icemaker and heaterr facia. New; ordrng 1 W11239944 (module) and 1 WPW10553630 (escutcheon) and 1 W11294907 (icemaker) and 1 W11242954 (box-ice)
Bryan T.
WASHER MAYTAG MHW5500FW1 "Replaced control, panel control, and door lock. Tested and unit is not responding. Spoke with Steve from techline file # 7728582315 checked voltage at J8 connection of control and getting 7 VAC. Getting 120 VAC at filter board. Advised to replace filter board.; ordrng 1 WPW10367632 (noise filter)"
Bryan T.
REFRIGERATOR SBS WHIRLPOOL GD5SHGXKB01 Sealed area where wires lead into dispenser housing per techline. Q1-no Q2-no Customer did not sign due to covid 19 protocol.
Bryan T.
RANGE WHIRLPOOL WFC310S0ES3 Complaint of right rear element not working. Found element burnt through on the edge and switch sending 17 volts on high. New element and switch needed. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 W11371990 (ELMNT-SURF (RR)) and 1 WP3149400 (switch-inf (RR))
Bryan T.
REFRIGERATOR SBS WHIRLPOOL GD5SHGXKB01 Complaint of frost build up in door chute. ice door is closing properly and gaskets are sealing properly. Spoke with Andrew from techline 7728510055 advised to put permagum behind user interface where wires inter cabinet.; ordrng 1 212643 (sealer-gum)
Bryan T.
RANGE WHIRLPOOL WFG775H0HZ0 Complaint of right rear burner not working. Found ignitor on burner clicking but burner lighting. New burner head needed. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 W11175167 (burnr-head (RR))
Bryan T.
N/A N/A WRT1L1TZYB01 Replaced evaporator fan motor and harness wire. Steamed evaporator drain line and flushed with water. Unit now ready for use. Q1-no Q2-no customer unable to sign due to covid 19 protocol
Bryan T.
N/A N/A WRT1L1TZYB01 Complaint of water in fresh food section and freezer taking a few days to freeze water. Found evaporator fan running weak and drain line clogged. Unit will need new fan motor and harness.; ordrng 1 W11190084 (tube-drain) and 1 W11161901 (harns-wire) and 1 WP2315539 (motor-evap)
Bryan T.
DRYER WHIRLPOOL WED4815EW1 Customer says unit is cover by Aarons. Contacted claims and advised Aarons has to set up an account with us in order for us to bill them.
Bryan T.
WASHER WHIRLPOOL MVWX550XW1 "Complaint of clicking and not starting. Error F7E6 F7E5 Found shift actuator not able to properly move cam. Unit will need new cam and actuator. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol. Collected 134.95"
Bryan T.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced door seal and removed ice build up in ice bin. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
DISHWASHER AMANA ADB1400AGB1 "Complaint of water in tub and not drying dishes. Diagnostics passed and heater is working. Advised to use high heat and temp settings and to leave door slightly open when not in use. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Complaint of not dispensing ice. Found ice chute seal missing allowing warm air to bind ice togther. New ice chute seal needed. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 WPW10287601 (seal)"
Bryan T.
N/A N/A GD5SHGXKB01 "Complaint of frost in ice door chute. Found ice door bottom worn down. New ice door needed. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 WP2180353 (DOOR-CHUTE)"
Horace B.
RANGE - ELEC MAYTAG MER8700DS1 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/REPLACED BROKEN BAKE ELEMENT
Horace B.
RANGE - ELEC MAYTAG MER8700DS1 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/BROKEN BAKE ELEMENT/PART ORDERED/BAKE ELEMENT COVERED UNDER 10 WARRENTY
Horace B.
N/A N/A GD5SHGXKB01 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/REPLACED BROKEN ICE GUIDE
Bryan T.
N/A N/A ADB1100AWW5 "Complaint of filter came out. error F5E1 Cleaned filter. Found control not responding properly. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 W10817282 (cntrl-elec) and 1 WPW10531896 (CONSOLE) and 1 WPW10274880 (door switch)"
Bryan T.
DISHWASHER WHIRLPOOL MDB4949SDE2 Complaint of not draining. Customer says they are in warranty and will get receipt for purchase Advisers them to call in for service once they have receipt.
Bryan T.
REFRIGERATOR WHIRLPOOL WRT108FZDB05 "Found no sign of a leak. Evaporator has no frost pattern. Compressor and both fans working. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 WPW10143759 (DRIER-UV) and 1 lockringkit (lockring kit) and 1 SSTech (SS Tech)"
Horace B.
REFRIGERATOR BI JENN-AIR JS48PPDUDE01 not dispensing ice/found crushed ice stuck in seperator remove & cleaned tested chk ok
Bryan T.
RANGE AMANA ACR4303MFS3 Complaint of oven not getting hot. Found terminal block and L2 wires connected burnt. Removed bad section of wire and replaced terminal block. Tested and unit is working as it should.; used 1 WPW10245259 (BLOCK-TERM) from stock
Bryan T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new drain hose. Tested and unit is now draining as it should.
Bryan T.
DISHWASHER WHIRLPOOL WDF520PADM7 Complaint of streak down the front of door the panel. Found steak where water is rolling down the front of the door. Unit will need; ordrng 1 WPW10329609 (vent) and 1 W11227945 (deflector) and 1 WP8269259 (gasket)
Bryan T.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Complaint of icemaker not working. Found fresh food door not making good contact with door switch. Adjusted door and tightened. Unit now ready for use.
Bryan T.
WASHER MAYTAG MVWC465HW2 Drained water from tub. Replaced pump and control. Calibrated unit. Diagnostics passed.
Bryan T.
WASHER MAYTAG MVWC465HW2 Found control not resetting and drain pump humming but not draining. Unit will need control and drain pump. Water in tub will need to be drained.; ordrng 1 W10919003 (PUMP-WATER)
Bryan T.
N/A N/A MAV6250AWW Upon removing spin basket notice outer tub (part number 22002742 ) is cracked. Part is discontinued. Krystal from Whirlpool advised system is down and to call back Monday so they can process this information.
Bryan T.
DISHWASHER ROPER WU3000Y1 spoke with chris from tech line. Replaced spring actuator latch and draw bar. Unit failed test. Found cam follower and cam not on timer. cam follower is discontinued. Contacted AIG they advised me to close ticket and they will reach out to customer to resolve.
Bryan T.
WASHER WHIRLPOOL WTW5100VQ2 Inner spin basket will not come out. Wires for lid switch missing.; ordrng 1 W10814296 (GASKET) and 1 WP389140 (BLOCK) and 1 W10389328 (basket & bal ring) and 1 63849 (tub-outer) and 1 3360629 (GEARCASE ASY COMP SR) and 1 W10273340 (harns-wire)