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for Porterdale, GA
Essie - Porterdale, GA
Service was great
DRYER MAYTAG MGDC465HW0 "Complaint of front panel bending when you press down on the door while open. Front panel and door properly secured to unit. Informed customer that this is how the unit is designed. Q1,Q2-no the Customer did not sign due to COVID-19 protocol"
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM02 Spoke with Elinore from tadecare team # WNDE00NL2 Found freezer temperature at 3 degrees. Icemaker still not making ice.; ordrng 1 WPW10196393 (damper control assy) and 1 WPW10308033 (motor-evap) and 1 WPW10123444K (wheel) and 1 W11043013 (valve)
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM02 spoke with JK techline ref # 7726190715 Found evaporator frost pattern not complete. Unit will need new compressor and evaporator. spoke with Alicia tradecare team. Compressor and evaporator covered vy s code.; ordrng 1 WPW10313899 (evaporator) and 1 WPW10143759 (DRIER-UV) and 1 W10507884 (COMPRESSOR)
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM02 Replaced control and cycled icemaker. Unit now ready for use. Advised customer to allow 24 hours for ice. part covered by s code.
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM02 wrong control ordered. Ordering correct part. Part covered by s code.; ordrng 1 W11035835 (CNTRL-ELEC)
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM02 Replaced icemaker and unit filled with water. Advised customer to allow 24 hours for unit to make ice. spoke with Dave from techline file number 7726190715 advised that control in the rear of unit may not be responding with icemaker.
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM02 Found icemaker shut off arm not fully inserted. Inserted arm all the way in and now unit is working as it should
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM02 Replaced icemaker. Unit filled with water.
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM02 NEEDS ICE MAKER TO ADDRESS CUSTOMERS CONCERN OF NO ICE; ordrng 1 W10882923 (ICEMAKER)
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM02 LOW ICE PRODUCTION SMALL ICE CUBES/POSSIBLY NEEDS NEW INLET VALVE/PER PARTNER TEAM UNIT PURCHASED FROM LIQUIDATION STORE ORIGINALLY ISSUED TO HOME DEPOT NO WARRENTY OF ANY KIND/SR#7725792553
WASHER-TOP LOAD WHIRLPOOL WTW5000DW2 DEFECTIVE CONTROL IS THE CAUSE OF WASHER NOT STARTING CYCLE/124/INTO CONTROL BUT NOT FUNCTIONING/REPLACED DEFECTIVE CONTROL RECALIBRATED & TESTED/PROB FIXED
WASHER-TOP LOAD WHIRLPOOL WTW5000DW2 WASHER NOT POWERING ON 124V FOUND @ OUTLET/NEW CONTROL ORDERED; ordrng 1 W11116590 (cntrl-elec)