Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Norcross, GA
George - Norcross, GA
Technician was on time and knowledgeable. He was courteous and listened to my comments.
Michael - Norcross, GA
Tim did a great job. He was very friendly and explained everything clearly. It's wonderful to have our dishwasher working again!
Echo - Norcross, GA
Jerome was great! Arrived on time and was very professional. He was very knowledgeable about his work and had the dishwasher repaired within a short timeframe. Did an awesome job!
Sherlinda - Norcross, GA
Service tech was nice and professional got the job done in a timely manner.
Robyn - Norcross, GA
Easy to make the appointment. the repairment called before coming. He was thorough and considerate of my floors and anyplace that he had to put his tools. He explained everything very well .
Sherry - Norcross, GA
Fast, efficient service
William - Norcross, GA
June - Norcross, GA
Reece, the technician, was professional, prompt and very knowledgeable. The customer service group kept me informed all the way through the process as parts had to be ordered. Best service experience ever!!
Connie - Norcross, GA
Celia - Norcross, GA
Felipe - Norcross, GA
Service technician was OK, good performance, knowledge, but; the problem is the machine. No way can wash with small amount of water...This is not right.
Louise - Norcross, GA
Called Customer Service for Jenn Aire and she ordered part. When part arrived, the install was scheduled next day. Warranty work, no charge. Technician excellent in knowledge, installation and presentation.
Julie - Norcross, GA
Mary - Norcross, GA
Marilyn - Norcross, GA
Rickie - Norcross, GA
Great service! Technician was very professional and knowledgeable.
Kevin - Norcross, GA
Tim was excellent! He gave me plenty of heads up on when he was going to be here and fixed my appliance no problem. Very professional and knowledgeable!
Great Customer service!
Victoria - Norcross, GA
Time was very knowledgeable and on time.. he called prior to appointing let me know his exact arrival time and he quickly and efficiently fixed the issue. I was very very please with the service and highly recommend him to anyone needing appliance services!
Great service he knew what was the problem right away
Geri - Norcross, GA
He knew the problem right away.
Mary - Norcross, GA
Technician was great.
Great service. The technician was polite and courteous.
Vijay - Norcross, GA
Raymond - Norcross, GA
WILSON IS AWESOME!
Bruce - Norcross, GA
Brandon did an excellent job. He was professional. He was here on time. He explained what was under warranty and what was not. And fixed the dishwasher very quickly. Thank you.
John - Norcross, GA
On time,Good Job,
Charlie - Norcross, GA
Knowledgeable and friendly technician
Consuelo - Norcross, GA
Knowledgeable and friendly technician
Mary - Norcross, GA
Harold - Norcross, GA
the cost was $98 per service call. when the technician arrived, he started charging and additional charge for every 15 minutes, when he knew he could not make the repair. Total un-repaired microwave cost $150.00.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 replaced user interface board and faulty dispenser pad. unit is working as designed.
WASHER WHIRLPOOL WTW5000DW1 adjusted belt and pulley unit teste working fine
REFRIGERATOR KITCHENAID KRFC300ESS01 "Unit freezer door not sealing all the way creating frost build up in freezer. Thermistor and jazzboard not reading correct temps in fresh food, freezing food. need to order slide rails and gasket for freezer and thermistor and jazzboard for the fresh food. Customer explained she just bought it from best buy and wants to contact them first to discuss an exchange, will call back if she wants repair.; ordrng 1 W10571967 (gasket)"
WASHER AMANA NTW4516FW2 unit through multiple tests found unit to make normal mechancial noises nothing unusual.
WASHER MAYTAG MVWC465HW2 CHECK ONE WASHER AND FOUND ERROR CODE F0-E5 OFF BALANCE LOAD CLEAR DRAIN PUMP RECALIBERATE MACHINE CONTRL TEST WASHER WORKING WELL
WASHER-TOP LOAD MAYTAG MVWC465HW2 AUTH#MJUZGJUAPL2 FOR DOUBLE LABOR CHECK ONE WASHER AND FOUND THE TUB CRACK UNDER THE BOTTOM REPLACE ONE OUTER TUB RECALIBERATE MACHINE CONTROL AND RUN AUTO TEST CYCLE TEST FOR WATER LEAK NO WATER LEAK FOUND WASHER WORKING WELL
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "CHECK ONE REFRIGERATOR FENCH DOOR AND FOUND TEMP IN FREEZER 15*F FREEZER IS EMPTY ,ICE MAKER ARM INT UP POSITION TEST CYCLE ICEMAKER WORKS"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "found unit to have a faulty dispenser pad, will need to order parts and return for repairs.; ordrng 1 W10853387 (pad) and 1 W11224590 (interface board)"
DISHWASHER WHIRLPOOL KDTE234GPS0 found unit is heating correct but has a bad circ pump. will need to order parts and return for repairs.; ordrng 1 W11085683 (pump&motor)
WALL OVEN KITCHENAID KODE300ESS04 "Installed listed parts, unit is getting voltage no display is showing up. Needs a console ui board. will order and return.; ordrng 1 W11087457 (console)"
RANGE WHIRLPOOL WFC150M0EW1 "Installed new handle, door can now be opened properly."
REFRIGERATOR KITCHENAID KRFC704FPS00 Defective icemaker replaced. Icemaker cycled.
REFRIGERATOR SBS WHIRLPOOL WRS322FDAM04 replaced evaporator and compressor and tested unit ... all checks ok unit cooling properly.
REFRIGERATOR KITCHENAID KRFC704FPS00 Icemaker not working. Put unit in diagnnostics mode and the icemaker did not cycle. Ordering icemaker assy. CLient informed that this unit is 3 months old and she has been having issues with the icemaker.; ordrng 1 W10908391 (Icemaker)
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Installed new fitting with valve, tested unit, no leaks found. Unit is working properly."
WASHER-TOP LOAD MAYTAG MVWC465HW2 check one washer and found error code f7-e5 shifter fault clear error and run diagnostic and als run auto cycle all function work also advice customer right rear of the floor also the tub crack by the pump screw leaking water; ordrng 1 W10371566 (TUB-OUTER)
REFRIGERATOR KITCHENAID KRFC704FPS0 "replaced water heater, unit is functioning great and as designed no leaks."
WASHER WHIRLPOOL MVWB765FW1 "Tested washer, not spinning. Found the connector was missing from the stator. Plugged in and tested, working as designed."
RANGE KITCHENAID KFGG500ESS2 "Removed broken conrol panel, replaced unit comes on ok works properly."
DISHWASHER KITCHENAID KDTE204GPS0 "Unit door damaged, handle wasnt present, console completely destroyed. Replaced all parts and unit looks and tested ok."
RANGE WHIRLPOOL WED745H0FS0 "Ribbon wasnt fully connected, opened cover and connected ribbon. Unit is working properly."
REFRIGERATOR WHIRLPOOL WRS322FDAM04 customer complaint:unit not making ice.tech verfied unit is making ice.
DRYER WHIRLPOOL WED7500GW0 "Unit still not sensing correctly, found a break in the sensor electrode. Will order with thermistor.; ordrng 1 WP3387223 (Electrode sensor) and 1 8577274 (thermistor)"
WASHER WHIRLPOOL MVWC565FW0 "Unit had a bad capacitor, missing knob, broken lid lock and suspension rods have cracked. Need to order and replace.; ordrng 1 W11130362 (Damper assembly) and 1 W11307244 (Lid lock) and 1 WPW10562155 (Knob)"
WASHER WHIRLPOOL n/a "Tub cracked and needs replacing, stator also has cracks in it.; ordrng 1 W10512161 (tub) and 1 W11195971 (stator)"
WASHER WHIRLPOOL MVWB765FW1 "Damage done to tub and stator, need replacing.; ordrng 1 W10512161 (outer tub) and 1 W11195971 (stator)"
DISHWASHER WHIRLPOOL WDF331PAHS0 "Tested unit, found loose connection at water valve not filling. Corrected and tested unit checks ok."
DRYER - ELECTRIC MAYTAG MEDC215EW1 "Unit making loud noise when running, opened unit and found a piece of metal lodged in the door gasket scraping against the drum. Removed metal and tested, unit checked out ok."
DISHWASHER KITCHENAID KDFE104DSS5 "Check one dishwasher not draining found debrie in drain line it was stoped up,clean out line and put a loop to prevent the water from flowing back into dissposal test unit check ok FCC."
WASHER WHIRLPOOL WTW5000DW2 "Did not see any technical errors with unit, customer is very disatisfied with the unit."
DRYER WHIRLPOOL WED5000DW2 "Tested unit checked out ok, instruct customer on cleaning out lint. Advised customer to have vent cleaning done."
DRYER WHIRLPOOL WED7500GW0 "unit is overheating, not sensing correct temp. Need to order control with thermostat and harness.; ordrng 1 W11106066 (control) and 1 279973 (thermostat) and 1 W10298258 (harness)"
RANGE JENN-AIR JDS1750FP0 "Unit is working properly, found that wires are exposed from the wall causing breaker to trip whether or not the appliance is plugged in, advised customer to call an electrician."
DRYER MAYTAG MED5500FW1 "unit is functioning great, unit has a air flow issue. advised cst to get a duct cleaning."
REFRIGERATOR WHIRLPOOL WRX735SDBM04 INSTALLED ICE MAKER UNIT TESTED WORKING FINE
WASHER MAYTAG MHW6630HW0 "Unit makeing excessive noise when in spin, unit shaking more than usual. Damage done caused by install according to customer. Inner tub has pieces missing from it, unit was flipped upside down to istall the pedistal. Customer is going to request a new unit from best buy."
WASHER CABRIO WHIRLPOOL WTW7000DW1 "Unit not starting or responding to pressed buttons. opened up control panel and found loose connections, tightened and tested, unit checked out ok."
DISHWASHER KITCHENAID KDTE204GPS0 "Top panel broken, front door panel bent unit needs new handle.; ordrng 1 W11024139 (Panel (stainless)) and 2 W10195726 (Stud)s and 1 W10786161 (Handle) and 1 W10905148 (Control assembly)"
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "CHECK ONE FRENCH DOOR REFRIGERATOR ANF TEST FREEZER TEMP @ 0*F CYCLE IM AND FOUND ICE MAKER WATER LINE ON TOP OF CABINET LEAKING; ordrng 1 67006317 (TUBE W/WATERLINE, FILL-I)"
OTR MICROWAVE WHIRLPOOL WMH31017FS2 CHECK ONE MICROWAVE AND FOUND BLOWER COOLING FAN MAKING NOISE REMOVE FAN AND ALIGN MOTOR HOUSING TEST OTR WORKING WELL NO NOISE