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Local Reviews
for Norcross, GA

Flamingo Appliance Service Rated 4.6 out of 5 stars based on 78 customer reviews

Map of Norcross, GA

Bad Customer service




Review of Flamingo Appliance Service

The technician that was first sent here was horrible. I had to keep calling to see when he would show (over an hour late 3 times and never called to day he was running late) and when he got here I had to make him wash his hands before going into my fridge. Manager never called back to address my complaints. I had to call Whirlpool, who then had a different tech come out (who was very good) to resolve the issue that was going on for a month.


Map of Norcross, GA

Jerome




Review of Flamingo Appliance Service

Jerome was by far the best technician to come to our house. More knowledge than the first guy.


Map of Norcross, GA

Problem solved




Review of Flamingo Appliance Service

If anything could have gone wrong it did. After 3 attempts Tyler addressed the issue and have not had any more problems. Good job!!!


Map of Norcross, GA

Great service, knowledgeable employee




Review of Flamingo Appliance Service

Tyler P. was extremely knowledgeable, on time, and professional. He went out of his way to share the features of our other appliances and he assured us that we could reach back out if any issues persisted.


Map of Norcross, GA

Sibyl




Review of Flamingo Appliance Service

Service was excellent.


Map of Norcross, GA

Excellent




Review of Flamingo Appliance Service

Excellent


Map of Norcross, GA

Outstanding Service




Review of Flamingo Appliance Service

Lester was extremely knowledgeable and patiently explained what he was doing.


Map of Norcross, GA

Excellent Perseverance




Review of Flamingo Appliance Service

Our technician was fantastic. Even though it took a couple of trips, he stayed up beat and kept us informed. He was very respectful of our house and time.


Map of Norcross, GA

Great Service




Review of Flamingo Appliance Service


Map of Norcross, GA

Awesome




Review of Flamingo Appliance Service

Very professional and timely. Will definitely refer company.


Very competent. Appreciated his opinion.




Review of Flamingo Appliance Service


Awesome




Review of Flamingo Appliance Service

Great service. Very professional.


Impress with service!




Review of Flamingo Appliance Service

Tech was very professional and detail oriented.


Efficient and Quality Service




Review of Flamingo Appliance Service

The service technician was on time and completed the repair job swiftly and efficiently. He was friendly and walked me through the details of the repair and follow-up if needed.


HR Manager




Review of Flamingo Appliance Service


Julie




Review of Flamingo Appliance Service


Awesome service!!!




Review of Flamingo Appliance Service

Greg is the best!!!! My refrigerator is finally working properly and all issues are fixed! He is very knowledgeable and got it working very quickly.


Fast and Efficient




Review of Flamingo Appliance Service

The service technician was able to identify and fix the problem with our refrigerator in short time.


Finally fixed my ice maker




Review of Flamingo Appliance Service

Jerome came to my house to fix a recurring issue that I have had since I bought my Whirlpool refrigerator. I have had the ice maker replaced 4x so far. Jerome was very methodical and made several suggestions and changes that fixed my problem. He even called back a few weeks later to see if my issue had been resolved.


Rossi




Review of Flamingo Appliance Service

Tech was courteous and knowledgeable


Great service! Very professional, neat and personable!




Review of Flamingo Appliance Service


Dale




Review of Flamingo Appliance Service


Service




Review of Flamingo Appliance Service

Replaced one part and thought it would solve the problem, but it did not and the company would not send him back the same day.


Big disappointment!!!




Review of Flamingo Appliance Service

Very horrible experience


Really great service




Review of Flamingo Appliance Service

Jerome was very professional and listened carefully to my description of the problem. He was able to diagnose and fix the issue in a short amount of time. I really appreciated the care he took in using a step by step approach to determine what was wrong. After this experience, he will be the first person we call if any other problems come up.


Lawrence




Review of Flamingo Appliance Service


Won’t use again, need to communicate better




Review of Flamingo Appliance Service

This is not against the tech but against the unhelpful people I had to call 4 times. The tech was an hour and a half late, and I kept getting the run around from every person I spoke to. I left work early to be home for this, and it got to the point where I had to go and pick up my kids from daycare. I flat out refused to pay full price given the awful experience. The tech agreed to just charge me the fee for coming out.


we still have he problem




Review of Flamingo Appliance Service

we still have the problem


Jerome Y.

Jerome Y.

REFRIGERATOR WHIRLPOOL WRS335SDHW02 customer answered no to Q1 & Q2no signature due to covid customer complaint:right front wheel rivit pin is missing.tech replaced missing wheel rivit pin.unit is operating as designed.

Near Whitewater Dr, Norcross, GA 30092
Roy T.

Roy T.

DISHWASHER WHIRLPOOL WDF130PAHB1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE DISHWASHER AND FOUND NOP CODES RUN DIAGNOSTIC CYCLE AND TEST ALL FUNCTION HEATERWORKS ADVICE CUSTOMER TO FILL THE RINSE AID DISPENSER DID NOT SIGN DUE TO COVID 19 PROTOCOL"

Near Harbins Rd NW, Norcross, GA 30093
Jerome Y.

Jerome Y.

AIR CONDITIONER KITCHENAID KUIX535HPS00 tech replaced faulty pump.unit is operating as designed.

Near Forest Hills Dr, Norcross, GA 30092
Clinton O.

Clinton O.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Cutomer answered noto q1q2,check one refrigerator not cooling,found unit out of fre on,replace the evap coilcompressor and deier charge with 5.00oz of 134a,unit check ok FCC,did not sign due to covid-19 protocol autho#KSI7E00NL2."

Near Best Friend Rd, Norcross, GA 30071
Clinton O.

Clinton O.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "cust answer no to q1q2 ,,tech found door not closing properly tech tried heating and reshaping door gasket,,,didnt work tech had to order door,,cust didnt sign because of covid-19; ordrng 1 LW10599396 (dor-fip) and 10 WP487802 (washer)s"

Near Tucker Woods Dr NW, Norcross, GA 30093
Clinton O.

Clinton O.

REFRIGERATOR KITCHENAID KSCS25FVMK01 "Assist tech 22 with seal systeem,unit check ok"

Near Rockborough Trail NW, Norcross, GA 30071
Jerome Y.

Jerome Y.

AIR CONDITIONER KITCHENAID KUIX535HPS00 customer answered no to Q1 & Q2no signature due to covid customer complaint:unit will not power up.tech tested unit and found faulty external pump needs to be replaced.; ordrng 1 1901A (pump)

Near Forest Hills Dr, Norcross, GA 30092
Roy T.

Roy T.

WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 "CUSTOMER ANS NO TO COVID Q1,Q2 CHECKED ONE WASHER TOP LOAD ANDS FOUND WASHER WENT OFF BALANCE SUSPENSION ARE IN PLACE NO PARTS NEEDED ADCICE CUSTOMER ON LOADING AND BLANCEING . DID NOT SIGN DUE TO COVID 19 PROTOCOL"

Near Beaver Ruin Rd, Norcross, GA 30093
Roy T.

Roy T.

REFRIGERATOR SBS WHIRLPOOL WRS315SNHM03 "SR FILE # 7728706987 CUSTOMER ANS TO Q1,Q2;NO CHECKED ONE SBS REFRIGERATOR AND FOUND CENTER RAIL 10'FROM TOP MOISTOR BUILDING UP (SWEATING) UNPLUG CONDENSER MOTOR TO TEST HEAT EXCHANGE AFTER 10 MINS TOP OF RAIL STILL COLD ADVICE CUSTOMER CUSTOMER SERVICE FROM WHIRLPOOL WILL CALL 3-5 DAYS FOR PRODUCT EXCHANGE REFFER TO FILE # AT TOP . DID NOT SIGN DUE TO COVID 19"

Near Brockdell Ct, Norcross, GA 30093
Roy T.

Roy T.

STOVE - GAS WHIRLPOOL SF368LEPS1 "NO TO COVID Q1,Q2 CHECKED ONE GAS RANGE AND FOUND GAS VANVE LRAKINR AND BURNER HEAD SCREWS RUST AND HARD TO TAKE OUT NEED TO DRILL OUT SO ALL THE ORFFICE HOLDER NEED TO BE REPLACE GIVE CUSTOMER ESTIMATE"

Near Berkeley Oak Cir, Norcross, GA 30092
Clinton O.

Clinton O.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer answered no to q1q2,check one refrigerator not cooling,install access valve evacuate unit it's not holding a vacuum ordering the coil compressor,did not sign due to covid-19 protocol.; ordrng 1 W11256565 (evaporator) and 1 W10507884 (compressor)"

Near Best Friend Rd, Norcross, GA 30071
Roy T.

Roy T.

REFRIGERATOR MAYTAG MFI2269DRM01 "customer ans to q1 and q2 no did diagnostic test 101 bimetal read open freezer not going on defrost need freezer thermostat ,heater not available could not get signature do to covid 19; replace one 1 WP67006387 (THERMOSTAT) defrost cpil set both temp"

Near Midridge Dr, Norcross, GA 30093
Jerome Y.

Jerome Y.

DISHWASHER WHIRLPOOL WDT970SAHZ0 tech replaced faulty control board unit is operating as designed.also tech advised customer on operation and maintenance.

Near Wickershire Way, Norcross, GA 30092
Jerome Y.

Jerome Y.

DISHWASHER WHIRLPOOL WDT970SAHZ0 customer answered no to Q1 & Q2no signature due to covid customer complaint:unit will not clean dishes properly.tech found that unit is washing properly however advisedc customer on loading and soap that plays a factor in cleaning results.unitnis noperating as designed.; ordrng 1 W11087208 (control board)

Near Wickershire Way, Norcross, GA 30092
Roy T.

Roy T.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Technical Service Pointer #: W11451777 found the tater tank freezing up did repair per the service pointer seal around the damper with sealwer -gum and replace two fittings did not sign due to covid 19 protocol; used 2 2300868 (

Near Olde Mill Ln, Norcross, GA 30093
Roy T.

Roy T.

REFRIGERATOR MAYTAG M8RXEGMAB02 "cUSROMER ANS TO Q1 ,Q2 :NO CHECKED ONE TOP MOUNT REFRIGERATOR AND FOUND REFRIGERATOR DOOR SEAL RIP; ordrng 1) and 1 WP2319264B (GASKET-FIP (BLACK ) and 1 W10841140 hood foil both broken ice expansion; ordrng 2 WP2316186 (HOOD&FOIL)s"

Near Buckley Woods Dr, Norcross, GA 30093
Roy T.

Roy T.

RANGE - ELEC WHIRLPOOL WFE320M0EW2 "customer ans to q1,q2:no checked one elect range and found control clock bad ghetting voltaage; replace 1 W11122557 (CNTRL-ELEC) and 1 WP3196548 (FUSE-THRMLtest bake test working did not sign due to covid19 protocol"

Near Hickory Springs Dr NW, Norcross, GA 30071
Roy T.

Roy T.

REFRIGERATOR MAYTAG M8RXEGMAB02 "USROMER ANS TO Q1 ,Q2 :NO CHECKED ONE TOP MOUNT REFRIGERATOR AND FOUND REFRIGERATOR DOOR SEAL RIP; ordrng 1 WP2315539 (MOTOR-EVAP) and 1 WP2319264B (GASKET-FIP (BLACK ) and 1 W10841140 (adhesive)"

Near Buckley Woods Dr, Norcross, GA 30093
Roy T.

Roy T.

RANGE - ELEC WHIRLPOOL WFE320M0EW2 "customer ans to q1,q2:no checked one elect range and found control clock bad ghetting voltaage; ordrng 1 W11122557 (CNTRL-ELEC) and 1 WP3196548 (FUSE-THRML)"

Near Hickory Springs Dr NW, Norcross, GA 30071
Jerome Y.

Jerome Y.

DISHWASHER KITCHENAID KDTE234GPS1 customer answered no to Q1 & Q2no signature due to covid customer complaint:door has a dent.tech replaced fauty outter door panel.unit is operating as designed.

Near Bellville Way, Norcross, GA 30092
Roy T.

Roy T.

WASHER STACKABLE WHIRLPOOL WET4024HW0 "AUTH #WR1AJR1NL2 FOR DOUBLE LABOR customer ans to q1,q2:no checked one washer stackable and found error code e2 obnormal draining test and found pump not draining remove pump and clear blockage reinstall and test working did not sign due to covid 19 protocol AUTH#WR1AJR1NL2"

Near Wexford Dr, Norcross, GA 30071
Roy T.

Roy T.

WASHER MAYTAG MVWC565FW1 "CUSTOMER ANS TOQ1,Q2;NO CHECKED ONE TOP LOD WASHER AND FOUND ERROR CODE F7-E1 BASKET SPEED FAULT FOUND CAACITOR BAD REPLACE ONE CAP RECALIBERATE MACHINE CONTROL AND TEST AUTO TEST AND SPIN CYCLE DID NOT SIGN DUE TO COVID 19 PROTOCOL; used 1 W11395618 (CAPACITOR) from stock"

Near Stanford Village Ln, Norcross, GA 30071
Jerome Y.

Jerome Y.

DISHWASHER WHIRLPOOL WDT730PAHZ0 customer answered no to Q1 & Q2 customer complaint:unit will not wash dishes properly.tech need to replace faulty sump pump.; ordrng 1 W11085683 (pump&motor) and 1 WPW10084142 (cntrl-elec)

Near Pomarine Ln NW, Norcross, GA 30092
Jerome Y.

Jerome Y.

REFRIGERATOR WHIRLPOOL GD25DFXFN02 customer answered no to Q1 & Q2 customer complaint:unit stoppe cooling.tech found that customer was attempting to replaed afulty freezer evap fan but after tech replaced fund that unit is experencing a seal system propblem only 1/4evap is showing frost pattern meaning there is a restiction or a leak and customer is aware.

Near Forest Hills Dr, Norcross, GA 30092
Jerome Y.

Jerome Y.

OVEN WHIRLPOOL JMW3430DP02 customer complaint:unit wll not power up.tech found that ui panel was not connected.tech tested unit and unit is operating as designed.

Near Gunnin Rd, Norcross, GA 30092
Roy T.

Roy T.

REFRIGERATOR WHIRLPOOL WRF55SDH02 "customer ans to q1,q2: no checked one french door refrigerator and found the freezer door light switch frozen check oround door seal the seal is now sealing on all four sides sr file#7727984455 seal around cabinet liner and to raise front customer op not to have foot down REPLCE ONE FREEZER DOOR SWITCH TEST OK DID NOT SIGN DUE TO COVID 19 PROTOCOL"

Near Wytower Trail, Norcross, GA 30093
Brandon B.

Brandon B.

OVEN KITCHENAID KEMC378KSS04 q1-no q2-nocomplaint of the unit not operating properly no heat found problem stems from failed control which is a discontinued partno signature due to covid protocol

Near Marchbolt Ct NW, Norcross, GA 30092
Roy T.

Roy T.

REFRIGERATOR WHIRLPOOL WRF55SDH02 "customer ans to q1,q2: no checked one french door refrigerator and found the freezer door light switch frozen check oround door seal the seal is now sealing on all four sides sr file#7727984455 seal around cabinet liner and to raise front customer op not to have foot down; ordrng 1 WP12466115SP (SWITCH), used 1 w10841140 (adhesive) from stock"

Near Wytower Trail, Norcross, GA 30093
Brandon B.

Brandon B.

REFRIGERATOR WHIRLPOOL MCD2257HES q1-no q2-noneeds drain pan to address leakno signature due to covid protocol; ordrng 1 WP12579803 (pan- drain)

Near Technology Pkwy NW, Norcross, GA 30092
Jerome Y.

Jerome Y.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 customer complaint: water stream is not a straightflow.tech advised customer on water pressuren at 60psi is a little high but still may not correct design of water flow.doors are aligned properly to mfg tolerance.

Near Chaversham Ln NW, Norcross, GA 30092
Jerome Y.

Jerome Y.

REFRIGERATOR KITCHENAID KRFC704FSS00 sr#7725231915 customer answered no to Q1 & Q2 customer complaint:unit frig stopped cooling properly.tech put into test 40 found that defrost in evap again.customer refused to repair fridge.

Near Fitzpatrick Way, Norcross, GA 30092
Brandon B.

Brandon B.

REFRIGERATOR WHIRLPOOL n/a q1-no q2-nocomplaint of both compartments being too cold;found ff @39 AND FC @ -5; ALTHOUGH THE TEMPS COULD BE ADJUSTED TECHLINE SUGGESTED THE REPLACING CONTROL AND FF TEMP SENSORFILE NUMBER IN STICKY NOTE; CUSTOMER HAD FRUSTRATION AND WANTED TO CALL CUSTOMER SERVICE; ordrng 1 W10873791 (icemaker) and 1 W11212392 (cntrl-elec) and 1 WPW10384183 (thermistor)

Near Doc's Creek Ct, Norcross, GA 30071
Jerome Y.

Jerome Y.

DISHWASHER KITCHENAID KDTE334GPS0 customer complaint:unit intermittly leaking.tech found extra insultion soaking water from tub and causing unit to leak.tech removed problem and unit is operating as designed.

Near Berryton Ct, Norcross, GA 30092
Jerome Y.

Jerome Y.

WALL OVEN KITCHENAID KODE500ESS04 customer complaint:unit needs to be checked for proper operation.tech checked unit and unit is operating as designed

Near Berryton Ct, Norcross, GA 30092
Roy T.

Roy T.

REFRIGERATOR KITCHENAID KRMF706EBS01 "customer ans to q1,q2:no checked one french door refriheerator and found the fresh foor evap coin ice up to 5' of ice cause middle drawer to stay open remove interior defroft coil replace one motor -evap and one user interface did not sign due to covid-19 protocol"

Near Balboa Ct, Norcross, GA 30093
Roy T.

Roy T.

REFRIGERATOR KITCHENAID KRMF706EBS01 "customer and to q1,q2:no checked one french door refrigerator and found fresh foor evap coil ice build up with 3' thick of ice; ordrng 1 W11087438 (MOTOR-EVAP 40.49) and 1 W11330971 (CNTRL-ELEC 148.40)"

Near Balboa Ct, Norcross, GA 30093
Jerome Y.

Jerome Y.

DISHWASHER WHIRLPOOL WDT730PAHZ0 sr#7727718863customer complaint:unit not drying dishes to customer satisfaction.tech tested unt and found unit is operating as designed.also tech advised customer on operation and maintenance.(drying agent etc).

Near Poplar Bluff Cir, Norcross, GA 30092
Marvin P.

Marvin P.

FREEZER WHIRLPOOL WRT318FZDM02 found unit damage in rear frame that holds condensor fan motor is cracked sr# 7727702193 cust wants unit replaced

Near Lawndale Ct, Norcross, GA 30093
Roy T.

Roy T.

REFRIGERATOR KITCHENAID KRMF706EBS01 "customer and to q1,q2:no checked one french door refrigerator and found fresh foor evap coil ice build up with 3' thick of ice; ordrng 1 W11087438 (MOTOR-EVAP 40.49) and 1 W11330971 (CNTRL-ELEC 148.40)"

Near Balboa Ct, Norcross, GA 30093
Jerome Y.

Jerome Y.

DISHWASHER WHIRLPOOL WDT730PAHZ0 sr#7727718863customer complaint:unit not drying dishes to customer satisfaction.tech tested unt and found unit is operating as designed.also tech advised customer on operation and maintenance.(drying agent etc).

Near Poplar Bluff Cir, Norcross, GA 30092