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for Monroe, GA
Perry - Monroe, GA
I was kept informed of the arrival time and was provided a photo of the technician. He diagnosed the problem immediately and demonstrated why it was happening so I could see it for myself. Highly recommend this company!
Carlton - Monroe, GA
Marvin performance was Perfect!!!!! He was very friendly and he explained all of work! Please keep him if I need him again.
Nancy - Monroe, GA
Stacey - Monroe, GA
The appointment time we had scheduled initially was the perfect time, I stayed home and the tech called me and said he wasn’t going to make it. I called and rescheduled and told them the hours I would be home. The tech showed up outside those hours then hung up on my husband because we weren’t home. I will never use this company again.
Sarah - Monroe, GA
Nancy - Monroe, GA
Great service. Friendly. Knowledgeable. Courteous.
Good service, on time,
Don - Monroe, GA
Great customer service, efficient
Jessica - Monroe, GA
Purdy was very friendly and knowledgeable about our appliances. He fixed our stove quick and efficiently, and gave us some helpful tips for care of our other appliances to prolong their life.
James - Monroe, GA
Fast warranty service at a price I like—free.
Regina - Monroe, GA
Service was awesome!
Prompt, Courteous & Efficient
Susan - Monroe, GA
The service technician identified the problem, fixed it, and was very professional.
Teresa - Monroe, GA
Benjamin - Monroe, GA
You will be my first call next time. Roy was excellent.
Roy was very nice, great service, cost too high for seniors living on fixed income but understand things break
Harold - Monroe, GA
Teddi - Monroe, GA
He found the problem! Another company had come out and was not able to find problem
Christie - Monroe, GA
I had an excellent experience after having some issues with the initial service call. Roy, as well as, Derrick then came back & resolved the issue.
Barry - Monroe, GA
Service was good but took 3 trips to get the refrigerator working properly again
Awesome people who provide great service
Debbie - Monroe, GA
Donnet - Monroe, GA
Was not happy they take days to fix my washer
Catherine - Monroe, GA
review of service with Roy Tappin
Kirk - Monroe, GA
Roy was quick and too the point.
Angie - Monroe, GA
I would highly recommend this company and will call them for future issues.
Great service. Very informative.
Jennifer - Monroe, GA
Poor Service, Would Not Recommend
Robert - Monroe, GA
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 found unit compressor lock rotor order part; ordrng 1 W11209866 (compressor)
DRYER AMANA NED4655EW1 FOUND LOW VOLTAGE COMING TO UNIT ADVISED CUST UNIT IS PERFECT PROBLEM WITH POWER
WASHER AMANA NTW4516FW3 found connector on control off reinstalled tested unit ok now
DRYER WHIRLPOOL MEDX700XL0 HECKED ONE DRYER AND FOUND HEATER OVER HEATING AND GETTING RED REMOVE VENT TEST HEATER GET DARK ADVICE CUSTOMER TO SERVICE VENT
REFRIGERATOR KITCHENAID KRFF707ESS01 fan motor and thermistor order part paid dep ; ordrng 1 W11033168 (harns-wire)
OTR MICROWAVE WHIRLPOOL WMH31017HS "CHK OTR MICROWAVE, REMOVE AND TEST BULB, FOUND FILAMENT BURNED. INFORMED CUST SHE NEEDS A NEW BULB"
OVEN WHIRLPOOL WFE505W0HS1 "F1 CODE DURING START UP, FOUND ROACHES ON CONTROL ELEC, REPLACED CONTROL ELEC. INFORM CUST TO CLEAN UP UNIT."
DISHWASHER MAYTAG MDB4949SDZ0 installed wash pump and dispensor
DISHWASHER WHIRLPOOL WDF520PADB7 FOUND POWER SUPPLY TO UNIT LOOSE REINSTALLED TESTED UNIT OK
WASHER MAYTAG MVWX655DW1 found fill valve leaking corrected problem with valve and fill hoses also drain tube installed wrong advised cust that vdrain has solw drain unit ok now
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER DOOD FREEZE SHUT UPLUG REFRIGERATOR FOR TWO DAYS FOUND ICE MAKER BIN WAS NOT IN PLACE AND ICEMAKER LEAVE ON CLEAN REMAINDER OF ICE AND WATER CHECK GUIDE RAIL DOOR SEAL CHECK DRAIN TUBE TEST ICE MAKER FILL NO LEAK SHOW CUSTOMER THE OFF POSITION FOR IM
DISHWASHER WHIRLPOOL WDF520PADM7 C HECKED ONE DISHWASHER AND FOUND SUMP MOTOR NOT RUNNING REPLACE ONE PUMP&MOTOR AND ONE CONTROL ELECT PARTS COVERED UNDER THE 5 YR S-CODE TEST UNIT FOR FUNCTIONING AND WATER LEAK
WASHER-TOP LOAD MAYTAG MVWB765FW0 checked one washer top load and found drain pump impeller jam remove pump and clear jam recaliberate machine control ands run auto wash cycle test normal cycle fill agitator and drain also reverse hot /cold water hose
OVEN KITCHENAID KODE900HSS00 reorder part console; ordrng 1 W11294387 (console)
REFRIGERATOR WHIRLPOOL WRB322DMBM01 CHECKED ONE BOTTOM MOUNT REFRIGERATOR AND FOUND THE FILL TUBE BLOCK CLEAR BLOCKAGE AND RETESTWATER FLOW ALSO ADVICE CUSTOMER TO REPLACE BLACK WATER LINE WITH THE GRAY OR CLEAR PLASTIC TUBE FOR GOOD TASTE
DISHWASHER WHIRLPOOL WDF520PADM7 "CHECKED ONE DISHWASHER AND FOUND THE SUMP MOTOR NOT RUNNING ,GETTING 120V AC; ordrng 1 W11025157 (PUMP&MOTOR) and 1 W10906426 (CNTRL-ELEC)"
REFRIGERATOR KITCHENAID KRMF706ESS01 CHECKEDONE FRENCH DOR REFRIGERATOR AND FOUND ICE AUGER MOTOR SHAFT RUST AND JAM REPLACEONE AUGER MOTOR TEST WORKING OK
WASHER MAYTAG MVWB765FW3 check one washer top load and found error code f7-e9 lock rotor no other error s test washer in spin and test with laundry in agitating and spin on max exrtract no knocking noise advice customer on loading sheets with other items
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 check one side by side refrigewrator and test freezer temp elow 0*f also 120 vac to L-n icemaker test water valve n-v valve works; ordrng 1 WPW10251076 (ICEMAKER) and 1 WPW10235488 (CNTRL-ELEC) and 1 WPW10356039 (CNTRL-ELEC)
REFRIGERATOR KITCHENAID KRFC704FSS02 found condensation on suction line of compressor called techline sr#7726197962 also found drain tubing loose damage floor cust said they are going to get unit replace
DISHWASHER KITCHENAID KDTE334GPS0 found no jet dry in dispenser filter clogged advised cust on cleaning heater tested ok
REFRIGERATOR WHIRLPOOL KRFF507HPS00 installed all part door and hinge tested unit ok now
OVEN KITCHENAID KODE900HSS00 installed both appl ngr boards blowers and display tested unit ok now
OVEN WHIRLPOOL WEGA25H0HN0 found gas valve in off position tested unit ok now
DRYER AMANA NED4655EW1 roller out of place reinstalled roller tested unit ok now
MICROWAVE WHIRLPOOL WOC95EC0AS04 open unit found all low voltage wire strip og plastic coating mice infestation unit is being replaced by dealer
DISHWASHER KITCHENAID KDPE234GPS0 FOUND UNIT DOOR HITTING FRAME DOOR CAME FROM HINGE REINSTALLED CLOSE TAPS
OTR MICROWAVE KITCHENAID KMHS120ESS5 "replaced door switches tested unit ok now; used 1 W10269458 (SWITCH), 1 W10269460 (SWITCH), and 1 W10727360 (SWITCH) from stock"
DRYER WHIRLPOOL WED4850HW0 installed push to start tested unit ok now
DISHWASHER WHIRLPOOL WDT970SAHV0 found unit heater workimg perfect filter totally blocked cleared advised cust to use unit
REFRIGERATOR WHIRLPOOL WRS588FIHV00 found unit air flow being block advised cust not to block venting plastic bag in and on back wall of unit
REFRIGERATOR WHIRLPOOL WRS315SDHM01 found when water supply will restrict when ref is push all the way in also when had air in line
OVEN WHIRLPOOL WOS51EC0HS01 oil burning off of cabient also reinstalled door frame gasket clips out
MICROWAVE WHIRLPOOL WOC95EC0AS04 FOUND THE MICROWAVE NOT HEATING clock not running while microwave is in operation. needs new controle panel ALSO THE TURN TABLE MOTOR NOT TURNING; ordrng 1 WPW10586836 (CNTRL-ELEC) and 1 W11098747 (MAG) and 1 W10217711 (INVERT) and 1 W10864174 (PANL-CNTRL) and 1 W10911403 (MOTOR-TURN) and 1 OVENDOLLY (OVEN DOLLY)
OVEN KITCHENAID KODE900HSS00 LEON SR FILE # 7725800913 DOUBLE OVEN USED TWO OF THE SAME CONTROL. USER INTERFACE SHOWS ERROR CODE F6E4 ACU STATE STATUS MIX MATCH. UNIT USED TWO OF THE SAME CONTROL. MAY NOT NEED BLOWER WHEEL.; ordrng 1 W11294388 (CNTRL-ELEC) and 1 W10284278 (DOOR SIDE RAIL FINISHED)
WASHER WHIRLPOOL WTW4816FW2 inspect the slutch i explained to the customer the noies that they were hearing was the slutch engage and dis engaging. check cap value recalibrate and checked rinse and spin as well as srain and spin. final test was on normal wash.
DRYER WHIRLPOOL WED4850HW0 push to start switch sticking order part; ordrng 1 WPW10446920 (switch-pts)
DISHWASHER KITCHENAID KDPE334GPS0 called tech line REF# 7726078012 cust said unit takes on water valve already replaced remounted drain hose
REFRIGERATOR JENN-AIR JS48PPDUDE01 installed icemaker tested unit ok advised cust on loading food in frz causing door to stay open
STOVE - GAS JENN-AIR JGRP436WP02 found burner not liting correct adjusted burner cap unit ok