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for Monroe, GA
Nancy - Monroe, GA
Stacey - Monroe, GA
The appointment time we had scheduled initially was the perfect time, I stayed home and the tech called me and said he wasn’t going to make it. I called and rescheduled and told them the hours I would be home. The tech showed up outside those hours then hung up on my husband because we weren’t home. I will never use this company again.
Sarah - Monroe, GA
Nancy - Monroe, GA
Great service. Friendly. Knowledgeable. Courteous.
Good service, on time,
Don - Monroe, GA
Great customer service, efficient
Jessica - Monroe, GA
Purdy was very friendly and knowledgeable about our appliances. He fixed our stove quick and efficiently, and gave us some helpful tips for care of our other appliances to prolong their life.
James - Monroe, GA
Fast warranty service at a price I like—free.
Regina - Monroe, GA
Service was awesome!
Prompt, Courteous & Efficient
Susan - Monroe, GA
The service technician identified the problem, fixed it, and was very professional.
Teresa - Monroe, GA
Benjamin - Monroe, GA
You will be my first call next time. Roy was excellent.
Roy was very nice, great service, cost too high for seniors living on fixed income but understand things break
Harold - Monroe, GA
Teddi - Monroe, GA
He found the problem! Another company had come out and was not able to find problem
Christie - Monroe, GA
I had an excellent experience after having some issues with the initial service call. Roy, as well as, Derrick then came back & resolved the issue.
Barry - Monroe, GA
Service was good but took 3 trips to get the refrigerator working properly again
Awesome people who provide great service
Debbie - Monroe, GA
Donnet - Monroe, GA
Was not happy they take days to fix my washer
Catherine - Monroe, GA
review of service with Roy Tappin
Kirk - Monroe, GA
Roy was quick and too the point.
Angie - Monroe, GA
I would highly recommend this company and will call them for future issues.
Great service. Very informative.
Jennifer - Monroe, GA
Poor Service, Would Not Recommend
Robert - Monroe, GA
DRYER WHIRLPOOL WED4850HW0 push to start switch sticking order part; ordrng 1 WPW10446920 (switch-pts)
DISHWASHER KITCHENAID KDPE334GPS0 called tech line REF# 7726078012 cust said unit takes on water valve already replaced remounted drain hose
REFRIGERATOR JENN-AIR JS48PPDUDE01 installed icemaker tested unit ok advised cust on loading food in frz causing door to stay open
STOVE - GAS JENN-AIR JGRP436WP02 found burner not liting correct adjusted burner cap unit ok
DISHWASHER KITCHENAID KDPE234GPS0 checked one dishwasher ansd found error code f5-e1 customer complain unit turning off in the middle of cycle replace two upper rail left & right one sensor and one strike and one door switch run diagnostic cycle test for water leak test complete no leaks
REFRIGERATOR JENN-AIR JS48PPDUDE01 checked one build in sbs refrigerator and found the ice maker fork broken off; ordrng 1 W10790819 (ICEMAKER)
WASHER-TOP LOAD WHIRLPOOL WTW5000DW1 CHECKED ONE WASHER AND FOUND ERROR CODE F8-E1 LONG FILL AND F5-E3 LID LOCK UNLOCK AND F7-E7 MOTOR UNABLE TO REACH TARGER SPEED CLEAR CODER AND TEST AUTO CYCLE COLD WATER VALVE IS BLOCK REMOVE HOSE AND CLEAN SCREEN TEST WATER FILL FASTER ADVICE CUSTOMER TO HAVE AN LINE FILTER ON TO WELL PUMP
RANGE - ELEC WHIRLPOOL WFE515S0ES2 checked one electric range and found the control bad no bake or broil replace one control elect and test broil and pre heat working
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 SR#FILE#7725957927 checked one french door refrigerator customer complaie refrigerator doors not even ADJUST FOOT WHEEL UPPER AND LOWER HINGE
DISHWASHER KITCHENAID KDPE334GPS0 found fill valve leaking when unit off replaced tested unit ok now; used 1 w11175771 (valve inlt) from stock
WASHER WHIRLPOOL WFW75HEFW0 found pump stuck removed reinstalled tested unit ok now
RANGE - ELEC WHIRLPOOL WFE515S0ES2 check one elect range and found heat relay bad no bake and broil not working; ordrng 1 W11122543 (CNTRL-ELEC)
REFRIGERATOR WHIRLPOOL KRFF507HPS00 check one french door and found left door popping when opening; ordrng 1 W11301204 (DOR-FIP) and 1 W10904595 (CLOSER) and 1 W10878115 (HINGE-DOOR) and 1 WPW10505294 (CAM-DOOR)
DISHWASHER KITCHENAID KDPE234GPS0 check one dishwasher and found door opening in mid cycle; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 1 WPW10653840 (LATCH-DOOR) and 1 WPW10544004 (STRIKE) and 1 W11084121 (SENSOR)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 check one french door refrigerator and found display light up and compressor not running unplug unit and resett elect -control also found ice maker burn out replace one ice maker and harvest fill advice customer to let refrigerator run for 24 hours; used 1 W10882923 (
DISHWASHER WHIRLPOOL WDT750SAHZ0 found drain hose bent reinstalled tested unit ok now
WASHER WHIRLPOOL WTW8500DC5 check one washer and found gear case making rubbing noise replace one gear case one wash plate and two screws recaliberate machine control and run auto test cycle
RANGE - ELEC WHIRLPOOL WEE510S0FS2 burner not staying on high during cooking this is normal glass top also level unit adjusted door gasket
WASHER WHIRLPOOL WTW5000DW2 found unit not coming on reset control tested unit in fill /wash/and drain/spin ok now
WASHER WHIRLPOOL WTW8500DC5 CHECKED ONE WASHER TOP LOAD AND FOUND ERROR CODE f7-e9 LOCK ROTOR ALSO A RUBBING NOISE BETWEEN THE BASKET AND TUB; ordrng 1 W10752283 (WASHPLATE) and 1 W10752187 (SCREW) and 1 W10752189 (SCREW) and 1 W10811956 (GEARCASE) and 1 W11209420 (CNTRL-ELEC)
OVEN KITCHENAID KODE900HSS00 FOUND ERROR CODE F6-E4 LOST COMMUNICATION AND F8-E0 LOW COOLING FAN SPEED; ordrng 1 W11294389 (CNTRL-ELEC) and 1 W11294388 (CNTRL-ELEC) and 2 W11248652 (BLOWER)s and 1 W11294387 (CONSOLE) and 1 OVENCARTY (OVEN CART)
COOKTOP MAYTAG MER8650FZ0 hair line crack in glass top installed cooktop tested unit ok now
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 check one french door refrigerator and found left side half way up towards the back damage about an inch dent in lenth SR FILE#7725756776
DRYER - ELECTRIC MAYTAG MEDB725BW0 CHECK ONE DRYER TEST FOUND THE TEMP NORMAL TIME DRY FOR 1HOUR SETTING HEAVY DUTY ONLY STOP AT 53MINS SENSOR DRY MAY ADD OR TAKE AWAY FRON THE TIMER SET AT THE BEGINNING FILE#7725743871
WASHER-TOP LOAD MAYTAG MVWX655DW1 CHECKED ONE WASHER AND FOUND NO ERROR CODE STORED RUN AUTO TEST CYCLE TEST WASHER ON COMPLETE DEEP WASH ADVICE CUSTOMER TO USED BULKY/SHEET OR DEEP WASHER
MICROWAVE WHIRLPOOL WML55011HS0 found flapper door for vent metal to metal noise advised cust it the door closing
DISHWASHER WHIRLPOOL n/a CHECK ONE DISHWQSHER AND FOUND UPPER RACK ADJESTER WHEEL BROKEN OFF REPLACE ONE ADJUSTER AND TEST WITH CUSTOMER DISHWASHER UPPER RACK NOW WORKS UP AND DOWN; used 1 W10712395 (ADJUSTER) from stock
DRYER - ELECTRIC MAYTAG MEDX655DW1 installed door switch tested unit ok
FREEZER WHIRLPOOL WRX735SDHZ01 found frz door gasket air leak resealed door
WASHER WHIRLPOOL WTW5000DW2 found hose hitting reinstalled tested
DRYER MAYTAG MEDB725BW0 installed hosing and grille tested unit ok
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 found unit breaker tripping will not operate found line cord installed incorrectly l 1 to neutral 224 volts
DRYER - ELECTRIC MAYTAG MEDX655DW1 waiting on cust door switch stuck close order part; ordrng 1 WPW10569603 (switch-dor)
FREEZER JENN-AIR JS42PPDUDE01 AUTH# FOR DOUBLE LABOR JLFO900NL2 checked one build in refrigerator side by side and found the left door skin damage and the ice chute door not closing replace one door skin and one motor door show customer no damage on new skin and ice door closing
RANGE WHIRLPOOL WFE540H0ES2 checked one elect range and found lower wire harness and terminal block butn replace onewire harness test with customer
DRYER AMANA NED4655EW1 checked one dryer and found the dryer not getting 240v ac further check and the 30 amp breaker loose not seated in the breaker panel advice customer to have an electrican fix the breaker dryer drive motor used 120v ac and the timer and heater element used 240v
WASHER WHIRLPOOL MVWX655DW1 found no water coming out during rinse cycle power coming to valve order part; ordrng 1 W11127357 (housing)
WASHER MAYTAG MVWB835DC4 installed tranmission tested unit ok now
RANGE WHIRLPOOL WFE540H0ES2 checked one elect range and found the lower wire harness hlack wire terminal loose and burn off; ordrng 1 WPW10245259 (BLOCK-TERM) and 1 W11134549 (HARNS-WIRE)
REFRIGERATOR AMANA AFI2539ERM00 found ice in fill tube removed tested unit removed air from water line ok now