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for Monroe, GA
Under warranty great service
James - Monroe, GA
Mr Purdy had the problem resolved in 10 min or less and had talked to the manufacturer
Lana - Monroe, GA
Victoria - Monroe, GA
Susan - Monroe, GA
Donna - Monroe, GA
This was the 5th time he had been to repair our ice maker. It is still NOT working. He was very curt and rude this time saying, “I don’t make them, I just fix them.” Well, for the 6th time, it is still NOT repaired! Very DISSATISFIED with attitude and performance!! DO NOT want Mr. Purdy“fixing” my appliance ever again. In fact, we have NO CONFIDENCE in Flamingo at all since we have been told by Mr. Purdy that other technicians did not know what they were doing and refused to call Whirlpool Service Dept upon arrival as has been requested because “she doesn’t know what she’s talking about!” He disconnected the ice maker unit and ran water over it to dislodge a very small piece of ice. I asked how I would know how to do that and his attitude was very flippant and curt toward me. He has blamed us for the unit failing to operate properly; however, we STILL don’t have any ice since Mr. “KNOW IT ALL” was out here and declared it was now working fine. I WILL NOT allow Flamingo to work on my appliances ever again. Is it obvious yet that I am very DISSATISFIED???!!!!!!!
Mr. Purdy is a gem!
Phyllis - Monroe, GA
Loretta - Monroe, GA
Rudolph - Monroe, GA
Donna - Monroe, GA
Nicole - Monroe, GA
Professional and Polite
Jamie - Monroe, GA
Service was easy breezy. Marvin was professional and even provided additional information on how to maintain my other new appliances in my home.
Kathy - Monroe, GA
Great service, solved issue
Melanie - Monroe, GA
Our technician was knowledgeable, pleasant, and fixed the problem.
Darron - Monroe, GA
If everybody are like Roy the world would be a better place
Donna - Monroe, GA
Me Purdy is very thorough and pleasant. Great service.
Mark - Monroe, GA
Roy was very knowledgeable. He seemed to know my washing machine inside and out. He had it fixed in practically no time at all. I did 2 loads of laundry after he left with no problems whatsoever.
David - Monroe, GA
Mr Purdy did a fantastic job. He was not able to fix problem on first trip but he ent above and beyond to get our dryer fixed and to keep us informed of what was needed and when it would be available
Great service. Very thorough!
Marion - Monroe, GA
Marvin was great!! Knew I exactly what to look for and quickly fixed my problem.
Barry - Monroe, GA
Great service, fair product
Tim - Monroe, GA
Perry - Monroe, GA
I was kept informed of the arrival time and was provided a photo of the technician. He diagnosed the problem immediately and demonstrated why it was happening so I could see it for myself. Highly recommend this company!
Carlton - Monroe, GA
Marvin performance was Perfect!!!!! He was very friendly and he explained all of work! Please keep him if I need him again.
Nancy - Monroe, GA
Stacey - Monroe, GA
The appointment time we had scheduled initially was the perfect time, I stayed home and the tech called me and said he wasn’t going to make it. I called and rescheduled and told them the hours I would be home. The tech showed up outside those hours then hung up on my husband because we weren’t home. I will never use this company again.
Sarah - Monroe, GA
Nancy - Monroe, GA
Great service. Friendly. Knowledgeable. Courteous.
Good service, on time,
Don - Monroe, GA
Great customer service, efficient
Jessica - Monroe, GA
Purdy was very friendly and knowledgeable about our appliances. He fixed our stove quick and efficiently, and gave us some helpful tips for care of our other appliances to prolong their life.
REFRIGERATOR WHIRLPOOL WRF757SDEE01 found unit frosting in ref. out of warr .800 253 1301 called whirlpool no warr must call whirlpool first
WASHER WHIRLPOOL WTW4855HW1 check unit found colthes in unit spin out ok advised cust she has a drain problem unit ok no to covid 19 q1 q2 q3 not signed due to covid19
DISHWASHER WHIRLPOOL WDF330PAHS3 "customer and to q1/q2, no checcked one dishwasher and found drain pump not running remove pump and found impeller stop free impeller and test dishwasher now draing well did not sign due to covid 19 protocol"
DISHWASHER WHIRLPOOL WDF520PADM7 found unit working ok advised cust must use jetdry no to covid19 q1 q2q3 not signed due to covid
RANGE KITCHENAID KSEG7000ESS1 installed bake element tested unit ok now no to covid-19 not signed due to covid19
DISHWASHER WHIRLPOOL WDTA50SAHZ0 heater ok unit will not dry check f7 e1 control problem cust will call back no to covid-19 q1 q2 q3 not signed due to covid19
RANGE - ELEC WHIRLPOOL MER6600FZ2 "customer ans to q1,q2:no checked one elect range and found control error code f1-e0 internal boerd failure; ordrng 1 W11092468 (CNTRL-ELEC)"
DISHWASHER KITCHENAID KDTM704ESS0 "customer ans to q1,q2:no checkrd one dishwasher and found sump motor not running filling with water; ordrng 1 W10861526 (PUMP&MOTOR) and 1 W10854228 (CNTRL-ELEC)"
FREEZER WHIRLPOOL WZF56R16DW04 found unit over frosted defrost problem cust refuse service wants unit replaced
REFRIGERATOR WHIRLPOOL KSSO48QMB01 installed control tested unit ok now no to covid-19 q1 q2 q3 not signed due to covid-19; ordrng 1 W10818296
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 found kink in water line corrected also removed filter for cust no to covid-19 q1 q2 q3 not signed due to covid-19
WASHER WHIRLPOOL MVWC565FW2 level unit in front advised xcust on loading unit working ok now no to covid-19q1 q2 q3 not signed due to covid-19
N/A N/A GX900QPHQ0 FOUND STOP SWITCH BEND CAUSING UNIT NO TO STOP ADJUSRED SWITCH TESTED UNIT OK NOW NO TO COVID-19 Q1 Q2 Q3 NOT SIGNED DUE TO COVID 19
DRYER WHIRLPOOL RED4516FW0 found high limit out again advised cust again unit venting blocked no to covid-19q1 q2 q3 not signed due to covid-19
N/A N/A n/a MISSING PART OF MODEL # POWER SUPPLY PROBLEM WITH CONT NOT LISTED TO THIS ADDRESS CALLED CONT.REF# 7727100212
WASHER MAYTAG MVWB865GW0 uint will not flash on and off display order parts; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec) and 1 W10810403 (lid lock assy)
RANGE WHIRLPOOL WFE540H0AS0 installed switch r/f tested unit ok now no to covid19 q1 q2 q3 not signed due to covid19
WASHER MAYTAG MVWB765FC3 installed lid switch tested unit ok now no to covid-19 q1 q2 q3 not signed due to covid19
REFRIGERATOR WHIRLPOOL WRV986FDEM01 installed leds tested unit ok now no to covid19 q1 q2 q3
MICROWAVE WHIRLPOOL WMC50522HZ2 found door not opening called whirlpool they said cust will have to whirlpool to get unit replaced no to covid-19 q1 q2 q3 not sign due to covid
RANGE WHIRLPOOL WFE540H0AS0 burner switch shorted order part no to covid-19 q1 q2 q3; ordrng 1 WPW10434452 (switch-inf)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 found drain clogged unclogged drain needs icemaker; ordrng 1 W10882923 (icemaker)
WASHER MAYTAG MVWB765FC3 lid switch order part no to covid-19 q1 q2 q3 not signed due to covid-19; ordrng 1 W10861642 (latch)
DISHWASHER WHIRLPOOL WDT730PAHZ0 installed pump and control tested unit ok no to covid-19 q1 q2 q3
REFRIGERATOR KITCHENAID KRFF305ESS03 found unit dispensor no water found water line bend restristing water flow unit ok now no to covid 19 q1 q2 q3
WASHER MAYTAG n/a found unit setting on tiles moving in spin advised cust unit ok no to covid19 q1 q2 q3
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 found ref door not hitting switch adjusted doors no to covid19 q1 q2 q3
DISHWASHER KITCHENAID n/a found infested with roaches part is no loger avilable avised
DISHWASHER WHIRLPOOL n/a unit fill with mold advised cust on cleaning unit check unit float cup stuck no to covid 19 q1 q2 q3
REFRIGERATOR WHIRLPOOL WRB322DMHV00 unit not defrosting order parts; ordrng 1 WPW10503278 (refer elect cont brd)
DISHWASHER WHIRLPOOL WDF520PADM7 found unit draining perfect advised cust to clear drain line no to covid19 q1 q2 q3 not sign due to covid19
RANGE - ELEC WHIRLPOOL WFC150M0EB4 "customer ans to q1,q2 :no checked one elect range and found control elect bad leave control unplug after removing the connector to test start to haow f9-e0 to stop the beeping; replace 1 W11122555 (CNTRL-ELEC) test pre heat to 350*f test broil works did not sign due to covid 19 protocol"
REFRIGERATOR WHIRLPOOL KSSO48QMB01 please check part called n/a cust paid service waiting to see if part is correct for this unit; ordrng 1 W10818296 (cntrl-elec)
REFRIGERATOR KITCHENAID KRFF507HPS00 "found rail sticking when open lub rail and closer tested unit ok now not sign due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER KITCHENAID KDPE334GPS0 "found filter loose reinstalled cust cleaning dishes soap build up advised cust on cleaning unit ok not sign due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER WHIRLPOOL WDT710PAHB1 wash pump open will not run order part; ordrng 1 W11085683 (pump&motor) and 1 W11116422 (panel-cntl)
DRYER AMANA NED4655EW1 "found unit not getting 220 volt loose neutral unit ok not sign due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER MAYTAG MDBTT79AWW "check unit not leaking advised cust to use not sign due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "installed control and fan motor harness remounted thermistor in correct position not sign due to COVID-19 protocol. Q1: No, Q2: No"
WASHER-TOP LOAD MAYTAG MVWB835DW4 "customer ans to q1,q2:no checked one top load washer and found error code f0-e3 over load also found the rotor gear worn out replace one rotor assy recaliberate machine control test not making slipping noise did not sign due to covid 19 protocol"