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for McDonough, GA
Monica - McDonough, GA
Derek - McDonough, GA
I dislike the fact that I was charge For a diagnosed problem I knew before your consultant came out to my house. It would have been better for the consultant to tell me that I was gonna be charged $98 before that person came out to my house. Going forward I would never use your service and less are really need to. Thanks for ripping me off yours truly Derek Kelley.
Margret - McDonough, GA
Beverly - McDonough, GA
Was very pleased with service
Timothy - McDonough, GA
I was very pleased with the service.
Disappointing warranty provision
Shanigay - McDonough, GA
Dana - McDonough, GA
Knew his stuff!
AWY - McDonough, GA
He was quick and thorough and had a pleasant disposition.
Sherrica - McDonough, GA
Richard - McDonough, GA
I am terrible with names but your representative was fantastic with telling me what had gone wrong with our machine and what can be done to help make sure it does not happen again. He also explained the workings of the machine and why different codes come up on different occasions . I was very pleased with his knowledge and his ability too explain it too a lay person such as myself.
Tech was very knowledgeable.
Eriberto - McDonough, GA
Great and quick service
The service was awesome.
Roena - McDonough, GA
My appliance is working great. I just want to say thank you.
Marie - McDonough, GA
Michael - McDonough, GA
Elisa was on time, informative and had a Pleasant attitude.
Judy - McDonough, GA
I was very pleased with the service I received when my representative came to take care of my two problems with my new appliances. Care was given to protect my flooring on the way to the kitchen and then the corrections were made. I could tell that my rep was going to get the job done before leaving.
Bennett - McDonough, GA
Elisa was very professional. She did what she said and live up to the time frames she expressed. I am very satisfied with her performance.
Lois - McDonough, GA
Jacquilla - McDonough, GA
Don - McDonough, GA
Impressive and professional.
Jeffrey - McDonough, GA
Amanda - McDonough, GA
She’s an awesome tech!
Anthony - McDonough, GA
Brian showed a lot of professionalisms
Clara - McDonough, GA
It took 3 trips but he did not waste time when he was here. He gave us his opinion when we asked him.
Great service. Prompt, courteous and knowledgeable technician.
Jessica - McDonough, GA
Edna - McDonough, GA
Roslin - McDonough, GA
Excellent service The representative was on time which is very important to me as a customer.
Edna - McDonough, GA
Monica - McDonough, GA
Technician was very friendly
REFRIGERATOR-FD WHIRLPOOL WRV986FDEM01 REPLACED DRYER FILTER AND INSTALLED NEW VALVE ON COMPRESSOR CHECKED ALL JOINTS FOR LEAKS AND PUT SYSYTEM INTO A VACCUM REFILLED SYSTEM WITH 6 OZ OF FREON UNIT TOOK FULL CHARGE COILS HAVE FULL FROST PATTERN ADVISED CUSTOMER TO GIVE UNIT ATLEAST 24 HOURS FOR PROPER COOLING TEMPS BEFORE LOADING THIS IS A CALL BACK PARTS COVERED UNDER WARRENTY; used 1 WPW10143759 (DRIER ASSY-SERVICE) from stock
REFRIGERATOR SBS WHIRLPOOL WRS325FDAM04 CEASED AUGER MOTOR BROKEN ICE BIN & LIGHTS OUT IN FC & DIM IN RC/PARTS ORDERED; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light) and 1 WPW10558423 (ice-contnr) and 1 WPW10317991 (motor) and 1 W10397980 (bracket) and 1 WPW10169511 (coupling)
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 NO DRAIN NO SPIN REPLACED DEFECTIVE DRAIN PUMP LEAK CHECKED & TESTED ISSUE CORRECTED
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 NOT POWERING ONCRACKED TRIAC FOR LIGHT ON CONTROL/NEEDS NEW FUSE MICRO SWITCHES & CONTROL/FOUND BLOWER FAN INSTALLED FACING WALL; ordrng 1 W11342846 and 1 W11182140 (interlock) and 1 W11182141 and 1 W10138793 (fuse)
DRYER - ELECTRIC MAYTAG MEDC465HW0 DYER NOT HEATING FOUND SEVERLY IMPACTED DRYER VENT CAUSED THE THERML CUTOFF TO GO OUT/REPLACED CUTOFF & TESTED CHK OK/INSTRUCTED CUST TO HAVE VENT SERVICED IMMEDIATELY OR IT WILL HAPPEN AGAIN; used 1 279816 (CUTOFF-TML) from stock
REFRIGERATOR WHIRLPOOL WRF736SDAM14 REPLACED EVAP FAN AND DEFROST COILS ADVISED CUSTOMER TO GIVE UNIT ATLEAST 24 HOURS FOR PROPER COOLING TEMPS UNIT IS NOW OPERATING AS DESIGNED
WASHER WHIRLPOOL WTW7600XW2 F71 SUDS DETECTION RAN WASHER IN DIAGNOSTICS FOUND WATER DROPS FROM DRIVE SHAFT UNIT NEEDS NEW TUB CUSTOMER WOULD LIKE TICKET SAVED AS AN ESTIMATE ADVISED CUSTOMER TICKET IS GOOD FOR 30 DAYS; ordrng 1 W10193886 (TUB)
MICROWAVE WHIRLPOOL WMH75021HZ REPLACED DOOR SET TIME AND TEST UNIT FUNSTIONS AND UNIT IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
OVEN WHIRLPOOL WOS51EC0HS00 found f6e0 replaced console and control test unit and oven is now operating as designed set up wifi settings adjust time and date settings showed customer unit is now operating as designed
WASHER WHIRLPOOL WFW9400SW03 found codes f71 f70 faulty ui unit needs new ui customer would like tickert saved as an estimate advised customer ticket is good for 30 days
WASHER-TOP LOAD WHIRLPOOL WTW8500DC5 WASHER SHAKING DURING CYCLE/FOUND FRONT LEFT LEG NOT LEVELED/REPAIRED PROB & TESTED ISSUE CORRECTED
REFRIGERATOR WHIRLPOOL WRF736SDAM14 defrost coils and found evap fan not running cuasing coils to freeze over and stop cooling from rc unit needs new fan ordered parts listed return visit is needed; ordrng 1 W11224591 (evap fan)
MICROWAVE AMANA AMV2307PFS UNIT NEEDS NEW MAG AND TRANSFORMER LIGHTS ALSO DO NOT WORK ORDEREDPARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W10754299 (MAGNATRON) and 1 W10832024 (THEMISTOR) and 1 W10836753 (TRANSFORMER) and 1 W10836753 (DIODE) and 1 W10850446 (CAP) and 2 8206232A (BULB)s
REFRIGERATOR-FD WHIRLPOOL WRF736SDAM14 FRIG NOT MAKING ICE /ICE ACROSS TO OF FC EVAP SUCTION LINE COLD/SS JOB ORDERED/ SS TECH NEEDED 4 CALL COUNT 2X LABOR AUTH # WNEK5NEXPL2; ordrng 1 WPW10608485 (evaporator) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 SSTECH
WASHER WHIRLPOOL WFW87HEDW0 F9E1 F3E1 F8E3 F5E4 Complaint of not finishing cycle. Found drain trap clogged. Removed debri and ran diagnostic cycle. Unit is now working as it should.
DISHWASHER KITCHENAID KDTE204EPA3 "Complaint of unit not washing dishes. Ran diagnostics Unit washes, drains and heats. Advised on starting temperature and rinse aid."
BUILT-IN OVEN KITCHENAID KEBS107SSS02 REPLACED BROKEN BRIOL ELEMENT TESTED NOW WORKING
RANGE - ELEC WHIRLPOOL WFC310S0ES3 REPLACED BOTTOM DRAWER PANEL ON PREV VISIT CUST STILL COMPLAINS SHE FEELS THE EDGES ARE TO SHARP EXPLAINED TO CUST THERE ISN'T MUCH I CAN DO & THAT ANY PANEL PUT ON WILL BE THE SAME AS BEFORE REFERRED TO SAFETY/SR#7726346118
DISHWASHER KITCHENAID KDTM404ESS3 REPLACED BROKEN ADJUSTERS/TESTED CHK OK
RANGE - ELEC WHIRLPOOL WFE320M0ES2 OVEN NOT MAINTAINING TEP/REPLACED DEFECTIVE TEMP SENSOR & OVEN CONTROL
REFRIGERATOR SBS WHIRLPOOL WRS325FDAM04 no lights in frig/replaced defective light lens/prob fixed lights back on
RANGE MAYTAG MGR5755QDW1 FOUND FRONT TWO BURNERS ORFICE AND BURNER HEADS CLOGGED REMOVED BUILD UP AND TEST UNIT AND BOTH BURNERS ARE NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
WASHER WHIRLPOOL MVWX655DW1 FOUND UNIT WITH OIL LEAKING FROM GEAR CASE AND FAULTY CONTROL CUSTOMER WOULD LIKE TICKET SAVED AS AN ESTIMATE COLECT SERVICE FEE OF
RANGE-GAS WHIRLPOOL WGG745S0FS02 LOWER OVEN NOT HEATING/UPPER WORKS/PARTS ORDERED; ordrng 1 WPW10324738 (igntr-oven) and 1 W10878844 (cntrl-elec)
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 CALLED OUT TO VERIFY IF WASHER WAS LEAKING OR WAS IT A PLUMBING LEAK/RAN WASHER & FOUND PIPES LEAKING BEHIND WALL WERE MAINTANANCE REMOVED SECTION OF WALL
REFRIGERATOR WHIRLPOOL WRF767SDEM01 INSTALLED NEW COMPRESSOR AND EVAP COILS FOR BOTH RC AND FC PUT SYSTEM INTO VACCUM UNIT HELD VACCUM REFILLED UNIT WITH 5.50 OZ OF FREON TURNED UNIT ON AND COMPRESSOR BURNED OUT FLUSHED SYSTEM WITH NITROGEN AND UNIT IS FILLED WITH BURNED OIL UNABLE TO PROCEED WITH REPAIR
WASHER-TOP LOAD MAYTAG MVWB850YG1 WASHER LEAKING FROM BAD TUB SEAL & GRINDING NOISES COMING FROM DEFECTIVE TUB BEARING/NEW SR#7726425013/SUBMITTED FOR AUTHO
DISHWASHER WHIRLPOOL WDT730PAHB0 NOT FILLING WITH WATER FOUND INLET VALVE CONNECTOR NOT CONNECTED REPAIRED PROB & TESTED CHK OK NOW FILLING WITH WATER
DRYER - ELECTRIC WHIRLPOOL NED4655EW1 CLOGEED DRYER VEN CREATING LONG DRY TIMES/ADVISED CUST TO HAVE VENT CLEANED
REFRIGERATOR WHIRLPOOL WRX735SDBM03 submit claim on accnt # 0080077 Complaint of not making ice. Found no ice in mold upon arrival. Icemaker harvest cycle completed and filled with water. Unit will need new icemaker. replaced icemaker. Unit cycled and filled with water.; used 1 W10882923 (
RANGE - ELEC WHIRLPOOL WEE510S0FW2 CUST TOOK FLAT WARE DRAWER & COULD NOT PUT IT BACK IN/REINSTALLEED DRAWER
WASHER WHIRLPOOL WTW4950HW1 FOUND WATER VALVE FILLED WITH DIRT REPLACED WATER VALVE AND TEST WASHER AND WASHER IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED; used 1 W11210459 (water valve) from stock
DISHWASHER WHIRLPOOL WDT730PAHZ0 SUDSING IN DISHWASHER CAUSING LEAK @ DOOR SEAL/POSSIBLY SOME REGULAR DISH DETERGANT MAY GOTTEN ON DISHES/RAN UNIT CHECKED FILL & DRAIN HOSES FOR DAMAGE & PLASTIC TUB FOR CRACKS/FOUND NO LEAKING OR DAMAGED PARTS
DRYER - ELECTRIC MAYTAG MEDB835DW4 COULD NOT CONFIRM CUST COMPLAINT OF MDRYER MAKING DIFFERENT SOUNDS SINCE MOTOR REPLACEMENT
DRYER WHIRLPOOL WED4950HW0 TEST DRYER TEMPS AND UNIT IS HEATING AS DESIGNED ISSUE IS WITH WASHER NOT DRAINING CLOSE COMPLETLY SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED
REFRIGERATOR SBS WHIRLPOOL WRS325FDAM04 NO OR DIM LIGHTS IN BOTH RC & FC/REPLACED DEFECTIVE LIGHT LEN/LIGHT NOW WORKING
BUILT-IN OVEN KITCHENAID KEBS107SSS02 BROKEN BR;OILER ELEMENT TO BE REPLACED; ordrng 1 WP9760774 (elmnt-brol) and 1 OVENDOLLY
REFRIGERATOR SBS WHIRLPOOL WRS325SDHW01 NO WATER OR ICE FOUND LOOSE CONNECTION (BROKEN) WIRE TO DISPENSER HRENESS REPAIRED & TESTED CHK OK
RANGE - ELEC WHIRLPOOL WFC310S0ES3 replaced drawer panel
DISHWASHER KITCHENAID KDTM404ESS3 broken tab on upper rack rightside/third level rack not rolling smothly/parts ordered; ordrng 2 WPW10546503 (adjuster)s and 1 W10913628 (track) and 1 W10914507 (track) and 1 W11027154 (dishrack)