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for McDonough, GA
Amanda - McDonough, GA
She’s an awesome tech!
Anthony - McDonough, GA
Brian showed a lot of professionalisms
Clara - McDonough, GA
It took 3 trips but he did not waste time when he was here. He gave us his opinion when we asked him.
Great service. Prompt, courteous and knowledgeable technician.
Jessica - McDonough, GA
Edna - McDonough, GA
Roslin - McDonough, GA
Excellent service The representative was on time which is very important to me as a customer.
Edna - McDonough, GA
Monica - McDonough, GA
Technician was very friendly
Great service and issues resolved.
Iasmina - McDonough, GA
Terence - McDonough, GA
Bryan (tech) was very professional and knowledgeable. He provide excellent service.
pleasant, prompt gentleman fixed my problem
Daniel - McDonough, GA
David - McDonough, GA
Both technicians did a great job and were timely and respectful
Great customer service!!
Pierre - McDonough, GA
Elisa was a breath of fresh air. She and Flamingo Appliance Service was our second representative that AHS sent to repair our microwave. She was very informative, honest, and most important... kind. Although she was unable to repair our microwave (due to a part that was discontinued), she rectified our issue. Thank you Elisa!!
Janet - McDonough, GA
Lori - McDonough, GA
Darrin - McDonough, GA
The Tech was very professional
Service hasn’t happened
Jerome - McDonough, GA
Repair tech should have basic parts on hand so that diagnosis and common repairs can be done same day.
Janet - McDonough, GA
Technical support person was professional & knowledge about the product
Courteous and knowledgeable
Ben - McDonough, GA
Elisa was friendly, did great work, and gave us some good tips for how to get the most out of our appliance.
Kim - McDonough, GA
Elise was very professional
Joavetta - McDonough, GA
Tech was very knowledgeable of what was need to get my dryer back to working properly.
Ora - McDonough, GA
Horace is a very considerate and professional person. I hope all your employees are are nice as he is.
She did a great job explaining
Sandra - McDonough, GA
George - McDonough, GA
My wife called Maytag about our dryer not working. Horace was there the next day to check it out. Then he came back the next day with all the parts he needed and made the correct repairs. He was totally professional and advised my wife about what happened to the unit Thank You
Christopher - McDonough, GA
Excellent service, very helpful and informative
Janice - McDonough, GA
Horace was very knowledgeable.
Professional and Punctual!
Robyn - McDonough, GA
Very polite and did a great job.
Ora - McDonough, GA
Me Bull was very courteous and took care of my problem.
OVEN WHIRLPOOL WOD51EC0AS04 found faulty control board and ui ordered parts listed return visit is needed parts covered under 5yr scode as per mt db collected full balance ; ordrng 1 W10864157 (console) and 1 W10842982 (control elec) and 1 ovencart (oven cart)
WASHER MAYTAG MVWB835DW4 found codes f0e3 overload ran washer in diagnostics and unit would not aggitate on test 16 and failed test 5 pressure sensor unit needs new control ordered parts listed return visit is needed; ordrng 1 W11170706 (control)
MICROWAVE WHIRLPOOL WML75011HZ0 Customer complained that the surface light was not coming on and after last repair now interior light not coming on. Found the driver getting 125.4 AC volts in but only 6 volts DC out. Needs new driver. 41 to set up.
DRYER AMANA NED4655EW1 found dryer vent clogged advised customer to have vent cleaned unit is heating as designed
MICROWAVE WHIRLPOOL WML75011HZ0 Found LED lamp driver getting 120 volts and putting out 6 volts DC instedof 12 volts DC. New LED lamp driver needed.; ordrng 1 W11117964 (transformr)
RANGE WHIRLPOOL WFE515S0ES1 replaced screws and cook top unit also replaced indicator light and test unit and range is now operating as designed showed customer unit is now operating as designed
MICROWAVE KITCHENAID KBHS179BSS00 "Installed new UI control and tested unit, still counting 1 or 2 seconds down on the display and then stops and never heats. Called tech line and spoke with Joel. He said to continue letting the microwave run and see if any error codes popped up. The inverter error popped up again. Joel suggested getting the mag and inverter again. File number 7725593566; ordrng 1 W11098747 (magnetron) and 1 W10217711 (inverter) and 1 W11033422 (interlock)"
DRYER WHIRLPOOL WED7500GC0 replaced moisture sensor and control ran dryer and test temps and dryer is now operating as designed
DRYER WHIRLPOOL WGD5000DW3 replaced both roller wheels and shafts test dryer and no noise when in home showed customer unit is now operating as designed
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 tighten handle and unit is now operating as designed showed customer unit is now operating as designed
REFRIGERATOR-FD WHIRLPOOL WRX735SDHV00 NO WATER OR ICE /FOUND DOOR NOT MAKING CONTACT WITH SWITCH DUE TO CREASE IN LEFTSIDE DOOR LINNING/REPLACEMENT DOOR ORDERED; ordrng 1 W11104476 (dor-fip)
DRYER MAYTAG MEDX655DW1 found unit misswired corrected wires and unit powered up right away test unit temps and dryer is now operating as designed showed customer unit is operating as designed
REFRIGERATOR-FD KITCHENAID KRFF707ESS01 SLOW FAN SPEED CAUSING ICE BUILD UP ON FC EVAP/REPLACED FAN MOTOR/RAN TESTED 3 & 4 TO VERIFY FAN IS FUNCTIONING CORRECTLY
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced valve and tested unit is now working as it should.
MICROWAVE WHIRLPOOL WML75011HZ0 Replaced all parts. Tested and unit has same issue.; schdld next appmnt for 8/14 WED !
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 found heater mullion off track removed heater mullion and installed properly showed customer to closed left door at all times to prevent further issues
WASHER-TOP LOAD MAYTAG MVWB835DW3 washer making loud noises after several loads/new gearcase ordered; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)
N/A N/A KUDI01FLSS2 Complaint of spots on dishes. Replaced left front stop and upper rack wheels. Ran diagnostics. diagnostics passed. Advised customer to use rinse aid. spoke with techline Kurt p6 p7 ref # 7725511101 Checked continuity on heater and it was open. spoke with Denise from American Home Shield authorization # 179DLMM
DRYER WHIRLPOOL WED7500GC0 found code f4e4 fualty acu unit has 240v to unit also found faulty moisture sensor orderd parts listed return visit is needed; ordrng 1 WPW10298258 (moisture sensor) and 1 W11124284 (control board)
DISHWASHER MAYTAG MDB4949SHZ0 Replaced inner door and console. Unit now ready for use.
REFRIGERATOR SBS WHIRLPOOL ED5FHGXKT00 REPLACED LEAKING INLET VALVE
RANGE WHIRLPOOL WFE515S0ES1 found front infinate switch missing screws and cook top light not working also cook top has hairline crack on rear right burner ordered parts listed return visit is needed; ordrng 1 WP8523265 (indicator) and 4 WP3400882 (screw)s and 1 W10245805 (cook top black)
DRYER - ELECTRIC AMANA NED4655EW1 DRYER NOT HEATING/FOUND & REPLACED DEFECTIVE THERMAL CUTOFF/TESTED UNIT NOW HEATS; used 1 279816 (CUTOFF-TML) from stock
DRYER MAYTAG MEDC465HW0 checked thermal fuse door switch and hi limit cut off and all test good checked voltage to outlet and unit only getting 120v customer needs new outlet dryer is operating as designed
COOKTOP WHIRLPOOL KCES956HSS00 test unit and no stored codes all burners are operating as designed showed customer that if waer boils over on ui unit will active controls advised customer to use control lock when not using unit to prevent unit turning on when cleaning or unit not in use called kitchenaid and they are sending a cooktop cleaner to customer sr#7725553998
DRYER WHIRLPOOL WGD5000DW3 unigt needs new roller kit ordered parts listed return visit is needed; ordrng 1 349241T (roller kit) and 1 WPW10359269 (shaft r) and 1 WPW10359270 (shaft l)
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 replaced evap fan and blade and test unit and fan is no operating as designed showed customer unit is operating as designed
REFRIGERATOR-FD KITCHENAID KRFF707ESS01 FREEZER NOT COOLING PROPERLY/FOUND ICE BUILD UP ON FREEZER EVAP/NEW EVAP FAN WITH BI METAL & CONTROL ORDERED/DEFROST JOB 4 CC NEEDED TO BREAK DOWN FREEZER & DEFROST; ordrng 1 W11032800 (motor-evap) and 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui)
RANGE-GAS WHIRLPOOL WFG550S0HV0 NO BAKE FOUND LOOSE CONNECTION TO BAKE IGNITOR/REPAIRED PROB & TESTED ISSUE CORRECTED
REFRIGERATOR SBS WHIRLPOOL ED5FHGXKT00 WATER DESPENCER DRIPS WATER/PART ORDERED; ordrng 1 W10408179 (water vavle asm)
MICROWAVE WHIRLPOOL WML75011HZ0 Replaced control panel and main control. Tested and unit is still putting out 6 volts DC to surface light. spoke with Robert techline ref # 7725482749 advised to replace main wire harness.; ordrng 1 W11213885 (left touch control HARNS-WIRE) and 1 W11045766 (main HARNS-WIRE) and 1 W11206899 (left PANL-CNTRL)
DISHWASHER MAYTAG MDB4949SHZ0 INNER & OUTER DOOR PANELS DENTED/CUST INSTALLED UNIT THEMSELVES/PARTS ORDERED; ordrng 1 W11262939 (panel) and 1 W10908291 (door-inner)
REFRIGERATOR KITCHENAID KRFC704FSS01 "Complaint of condesation on rail mullion. Heater 15.8 ohms, voltage to heater 12.5 DC, Unit will need new rail mullion. Changed hetaer to always on through service test 85.; ordrng 1 W11084813 (RAIL-MULLN)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Complaint of not making ice and freezing in ice bin. Found fill chute frozen over. I disconnected icemaker. Unit will need new dual water valve.; ordrng 1 W11043013 (VALVE)
MICROWAVE KITCHENAID KBHS179BSS00 RESCHEDULED FOR CONSOLE CONTROL
MICROWAVE KITCHENAID KBHS179BSS00 "Installed new inverter and tested, still doing the same thing. Checked all switches and thermostats, all ohmed out correctly. Unit needs new UI. Part covered by S Code.; ordrng 1 WPW10420955 (panel control)"
DRYER WHIRLPOOL LEQ8611LW0 Replaced door switch and tested. Unit now working as it should.
REFRIGERATOR-FD WHIRLPOOL WRX986SIHZ00 Complaint of not making ice. Thermistors and ice box fan test good. Icemaker completed harves and filled with water. Unplugged unit to remove old icemaker error code of E2 s/w JK techline ref # 7725453512
DISHWASHER WHIRLPOOL WDF520PADM7 Complaint of not heating. F5E1 Diagnostics passed. Heater came on at the end of cyle. Advised customer to get water hot to touch at sink before starting a cycle. Collected through clains ref # 1687241883
DRYER WHIRLPOOL LEQ8611LW0 WLDAL00WL1 Complaint of unit running while door open. Found door switch broken in the closed position. Unit will need new door switch. Collected balance of ordrng 1 WP3406107 (SWITCH-DOR)