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Local Reviews
for McDonough, GA

Rated 4.5 out of 5 stars based on 25 customer reviews

Map of McDonough, GA

Knowledgable technician




I had a great experience with the technician that came out. She visited us on a Saturday, which was so convenient. She told us to use convection pots in the future to make things work better. She taught us about how it heats up food to not burn it. She taught us how to clean our cooktop. Great experience.


Map of McDonough, GA

Phenomenal Technician, Terrible Scheduling Office




Though my service technician was timely, professional, and quite knowledgeable, the scheduling department was awful! For the first visit, no one ever called or emailed to notify me when my service technician would be arriving. Fortunately, the technician called when he was 20 minutes out. For the second visit, the scheduling department DID NOT listen to my instructions that the rescheduled appointment MUST BE BETWEEN 9-12 and scheduled me for 4. When they called to confirm the appointment after 6pm, there was no supervisor available and my appointment was put off another 5 days. Sadly, the technician even requested our appointment be the first of the day, but the scheduling department still scheduled us as the last appointment of the day! Therefore, we had to wait another 5 days!!!


Map of McDonough, GA

Charles




Well knowledgeable tech great service


Map of McDonough, GA

Friendly & knowledgeable





Map of McDonough, GA

Great service





Map of McDonough, GA

Amazing service




Exceptionally well


Map of McDonough, GA

Great Service, Amazing Technician





Map of McDonough, GA

Debbie




Service technician was amazing. She knew exactly what to do and after 5 visits, she repaired my fridge! This was her first time out. Made me extremely happy!


Map of McDonough, GA

Bryan




Great service


Map of McDonough, GA

Awesome service




She was very professional with awesome service.


Gary





great service





Gary





Great Service!




I was very pleased with the professionalism and experience that the technician had.


Very professional with great service




Gave a pro’s tip on how to use my washer of more efficiently. He was very professional and I would recommend him to others.


Great Experience uu




I was very pleased. Best service tec I have ever had come into my home!


Kizzy




Even though my issue wasn’t resolved and needed a new fridge, our technician assisted and tried everything he could within his limits!


Great Service





Great Experience - for the 2nd time!




Have had the same guy come out for 2 different fixes on our appliances and he was VERY professional, VERY prompt and did a GREAT job both times. Knew my husband by name and was very friendly. Great experience and will continue to use going forward for any issues we experience.


More help please




Well the oven works only when using only one option. It will only heats when broiling. The Bake functions don’t work as it would normally or as before. I can’t say I’m satisfied. I wish I had a different oven and this is brand new. What a waste.


Service was good





Not good service repair




Frustrating to get repair after eight visits


Good service




Nice guy doing the service and seemed very knowledgable. He had to come back a second time because it needed a part and he proceeded to prove how knowledgable he was. Fine job - Thanks


Wonderful





Service





Elisa S.

Elisa S.

REFRIGERATOR-FD KITCHENAID KRMF606ESS01 checked temps on fridge and got 36*f and freezer was 8*f found freon leak at compressor joint replaced compressor and dryer filter performed a leak test using uv light and both evap coils where good no leaks put system into a vaccum and refilled system with 6oz of freon and checked coils and adjusted temps coils have good even frost pattern advised customer to give unit atleast 24 hours for proper cooling temps

Near Milton Dr, McDonough, GA 30252
Derek B.

Derek B.

REFRIGERATOR BI WHIRLPOOL KSSC48QMS00 "Installed new water inlet valve and emitter control boards. Powered up fridge, shorted board immediatly. Called tech line and spoke with Mark. Went from wire to wire and tested for dead short in line, nothing found. He said it would be a dead short in the cabinet. Unrepairable. File number 7723665902. Need to get with BMO tomorrow morning.; O-emld tckt"

Near Riverbend Dr, McDonough, GA 30252
Horace B.

Horace B.

DISHWASHER KITCHENAID KDTM704ESS0 dispencer drawer not opening /new dispencer drawer needed; ordrng 1 W10861000

Near Cog Hill, McDonough, GA 30253
Horace B.

Horace B.

REFRIGERATOR KITCHENAID KUDR204ESB00 UNIT NOT COOLING/LEAK AT EVAP COIL/PART IS NONSERVICEABLE/CUST TO BE ISSUED A REFUND LESS TRIP CHARGE

Near Cog Hill, McDonough, GA 30253
Horace B.

Horace B.

REFRIGERATOR-FD KITCHENAID KRMF706ESS01 REPLACED DAMAGED LEFTSIDE DOOR & ICE BIN DOOR

Near Lake Forest Ln, McDonough, GA 30253
Elisa S.

Elisa S.

WASHER MAYTAG MVWX655DW1 ran washer in diagnostics and no codes washer cycled through all selections found small grinding sound coming from between washplate and tub and also basket speed was very slow on a spin cycle orderd parts listed return visit needed; ordrng 1 MVWX655DW1 (hub) and 1 W10902814 (washplate) and 1 W10721967 (cam) and 1 W11116592 (control board)

Near Crown Landing Pkwy, McDonough, GA 30252
Elisa S.

Elisa S.

RANGE WHIRLPOOL WCE55US0HS00 test unit and found customer was not using convection pots and pans advised customer to use convection pots and pans and test temps cook top is operating as it should

Near Parker Rd, McDonough, GA 30252
Elisa S.

Elisa S.

DRYER WHIRLPOOL WED5000DW2 found door switch broken replaced door switch with part from ts test unit and dryer is now operating as it should; used 1 WPW10569603 (door switch) from stock

Near Bethany Woods Ct, McDonough, GA 30252
Elisa S.

Elisa S.

DRYER WHIRLPOOL WED7000DW1 replaced thermal cut off and thermistor and test dryer temps and dryer is now operating as it should

Near Concord Terrace, McDonough, GA 30253
Bryan T.

Bryan T.

REFRIGERATOR BI WHIRLPOOL KSSS42QKX00 Complaint of both compartments not getting cold. Found compressor running and evaporator fan running but not frost pattern on evaporator. Temperature is 70**F in fresh food and freezer compartment. s/w Techline Dustin got updated part number for heat exchanger 8201818

Near Eagles Landing Way, McDonough, GA 30253
Horace B.

Horace B.

WASHER-TOP LOAD MAYTAG MVWB835DW3 REPLACED DEFECTIVE LID LATCH/TESTED CHK OK

Near Tara Trce, McDonough, GA 30252
Horace B.

Horace B.

REFRIGERATOR-FD KITCHENAID KRMF606ESS01 FRIG LEAKING AT COMP/UNABLE TO LOCATE OTHER LEAK (ORIGINAL LEAK CAUSE OF INITIAL CALL NEEDS TO ADDRESSED; ordrng 1 WPW10608485 and 1 W10832994 and 1 WPW10143759 and 1 W11116006

Near Milton Dr, McDonough, GA 30252
Horace B.

Horace B.

WASHER-TOP LOAD WHIRLPOOL WTW7500GC0 DOOR NOT CLOSING PROPERLY/FOUND CRACKED GLASS TOP/REPLACEMENT ORDERED; ordrng 1 W11130236 (LID-GLASS)

Near Daisy Cir, McDonough, GA 30252
Horace B.

Horace B.

REFRIGERATOR-FD KITCHENAID KRFF707ESS01 LIGHT NOT COMING ON IN FRIG/REPLACED DEFECTIVE LED CONTROL/CHK OK LIGHTS NOW WORKING

Near Lost Forest Dr, McDonough, GA 30252
Horace B.

Horace B.

DRYER - ELECTRIC MAYTAG MEDB835DW4 no heat at times & long dry times/replaced mainc control & thermistor Tetsed no heats

Near Wedgepark Dr, McDonough, GA 30252
Horace B.

Horace B.

REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ08 REPLACED DEFECTIVE ICE BIN & EVAP FAN MOTOR CAUSING LOUD SOUNDS/CHK OK

Near N Bethany Rd, McDonough, GA 30252
Horace B.

Horace B.

REFRIGERATOR SBS WHIRLPOOL ED5FVGXWS01 too much ice in bin causing ice to fall into chute melt & drip onto floor/checked all line & valve no leaks found

Near Imperial Ln, McDonough, GA 30253
Elisa S.

Elisa S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 REPLACED RESERVIOR AND TEST UNIT ALSO INSLALLED NEW FILTER CUSTOMER HAD AND UNIT IS NOW OPERATING AS IT SHOULD NO LEAKS

Near Lewisburg Dr, McDonough, GA 30253
Elisa S.

Elisa S.

WASHER-TOP LOAD WHIRLPOOL WTW5000DW1 REPLACED MOTOR AND SHIFT ACTUATOR INSTALLED NEW HUB AND CONTROL BOARD RAN WASHER AND WASHER IS NOW OPPERATING AS IT SHOULD NO NOISE AND GOING THROUGH ALL CYCLES NO CODES

Near Flowers Creek Dr, McDonough, GA 30253
Elisa S.

Elisa S.

DRYER WHIRLPOOL WED7000DW1 FOUND BLOWN THERMAL CUT OFF AND ALSO FOUND FAULTY THERMISTOR ORDERED PARTS LISTED RETURN VISIT NEEDED; ordrng 1 WP8577274 (THERMISTOR) and 1 279816 (CUT OFF)

Near Concord Terrace, McDonough, GA 30253
Horace B.

Horace B.

REFRIGERATOR-FD KITCHENAID KRFF707ESS01 ALL FRIG LIGHTS NOT WORKING/TESTED FOUND LED POWER SUPPLY DEFECTIVE REPLACEMENT ORDERED; ordrng 1 W10830288

Near Lost Forest Dr, McDonough, GA 30252
Horace B.

Horace B.

DRYER - ELECTRIC MAYTAG MEDB835DW4 heating issues/cust states sometimes clothes are cold & did not dry other times the heat works/ckecked voltage & thermistor/possible sticking relay on control or failing thermistor/replacement parts ordered; ordrng 1 W11133021 and 1 WP8577274

Near Wedgepark Dr, McDonough, GA 30252
Horace B.

Horace B.

DRYER - ELECTRIC WHIRLPOOL WED7500GC0 DRYER NOT DRUM NOT TURNING/FOUND & REPLACED BROKEN DRUM BELT/TESTED NOW FUNCTIONING CORRECTLY; pckd up 1 661570V (BELT)

Near Redcoat Ln, McDonough, GA 30252
Horace B.

Horace B.

DRYER - ELECTRIC WHIRLPOOL WED7500GC0 DRYER NOT DRUM NOT TURNING/FOUND & REPLACED BROKEN DRUM BELT/TESTED NOW FUNCTIONING CORRECTLY; pckd up 1 661570V (BELT)

Near Redcoat Ln, McDonough, GA 30252
Elisa S.

Elisa S.

DISHWASHER MAYTAG MDB4949SDZ0 REPLACED WATER VALVE AND INSTALLED NEW SHIELD RAN DISHWASHER IN DIAGNOSTICS AND DISHWASHER CYCLED THROUGH ALL SELECTIONS AND NO CODES DISHWASHER IS NOW OPPERATING AS IT SHOULD

Near River Park Cir, McDonough, GA 30252
Elisa S.

Elisa S.

REFRIGERATOR AMANA AFI2538AES4 "REPLACED ALL GLIDES ,SLIDE RAILS AND BRAKETS IN FREEZER ALSO INSTALLED NEW RETAINERS AND INSTALLED NEW RUN START CAPACITOR ON COMPRESSOR AND TEST UNIT FREEZER EVAP COILS HAD A FULL FROST PATTERN AND STARTED TO COOL RIGHT AWAY NO LEAKS FOUND ADJUSTED TEMPS AND ADVISED CUSTOMER TO GIVE UNIT ATLEAST 24 HOURS FOR PROPER COOLING TEMPS ALSO FREEZER DOOR IS NOW OPENING AND CLOSING AS IT SHOULD"

Near Hannah Ct, McDonough, GA 30252
Elisa S.

Elisa S.

OVEN WHIRLPOOL WOD51EC0AS05 replaced thermal fix and control board also installed new oven sensors and recalibrated temps for upper and lower oven both ovens are within the 30* + OR - DISPLAY TEMPS OVENS ARE NOW OPPERATING AS THEY SHOULD

Near N Ola Rd, McDonough, GA 30252
Elisa S.

Elisa S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 FOUND EVAP FAN IN FREEZER EXTREMLY LOUD AND ICEDISPENSOR ONLY DISPENSING CUBED ICE ORDERED PARTS LISTED RETURN VISIT NEEDED; ordrng 1 WPW10276647 (MOTOR EVAP) and 1 W11284720 (UI) and 1 W11185686 (ICE BIN)

Near N Bethany Rd, McDonough, GA 30252
Horace B.

Horace B.

WASHER-TOP LOAD MAYTAG MVWB835DW3 washer cut on then off/found defective lid lock/replacement ordered; ordrng 1 W10810403

Near Tara Trce, McDonough, GA 30252
Derek B.

Derek B.

REFRIGERATOR KITCHENAID KSCS25FVSS01 "Installed new control board, all functions working properly. Interior lights, settings and dispenser for ice and water. Cooling as designed. No charges per BMO."

Near Glen Eagle Way, McDonough, GA 30253
Elisa S.

Elisa S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 found filter housing leaking from gasket of filter housing needs new reservior return visit needed; ordrng 1 W10753488 (reservior)

Near Lewisburg Dr, McDonough, GA 30253
Elisa S.

Elisa S.

DRYER MAYTAG MEDC555DW1 FOUND BLOWN THERMAL FUSE REPLACED WITH PART from t/s test unit and dryer is now operating as it should; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock

Near Clearwater Ct, McDonough, GA 30252
Elisa S.

Elisa S.

REFRIGERATOR WHIRLPOOL WRX735SDHB00 found water tube leaking and missing cover ordered parts listed return visit needed; ordrng 1 67006317 (water tube) and 1 12981401B (black cover)

Near Milton Dr, McDonough, GA 30252
Elisa S.

Elisa S.

DRYER WHIRLPOOL WED7000DW1 found faulty thermal cut off replaced part and test unit unit is opperating as it should

Near Concord Terrace, McDonough, GA 30253
Elisa S.

Elisa S.

REFRIGERATOR KITCHENAID KSCS25FVSS01 INSTALLED NEW LIGHTS AND AFTER INSTALLING NEW LIGHTS THE LIGHTS FLICKERED AND THE DISPLAY STARTED TO FLASH RANDOM NUMBERS THEN POWERED OFF UNIT NEEDS NEW CONTROL BOARD SPOKE WITH JENNIFER FROM CLAIMS AND WAS ADVISED THAT ORLANDO WILL BE GETTING AHOLD OF CUSTOMER AS OF 11/26/18 CUSTOMER WOULD LIKE FOR CONTROL TO BE COVERED OR MONEY FOR REPAIR TO BE REFUNDED; ordrng 1 WP2307037 (CONTROL BOARD)

Near Glen Eagle Way, McDonough, GA 30253
Elisa S.

Elisa S.

OVEN WHIRLPOOL WOD51EC0AS05 oven turns off after pre heat temps are reached tried to calibrate temps and could not needs new control board and thermal fix ordered parts listed return visit needed; ordrng 1 W11035600 (control board) and 2 WP4449751 (thermal fix)s and 2 W10859573 (temp probe)s and 1 ovencart (oven cart)

Near N Ola Rd, McDonough, GA 30252
Elisa S.

Elisa S.

REFRIGERATOR-FD KITCHENAID KRMF606ESS01 REPLACED COMPRESSOR AND FILTER DRYER FILLED UNIT WITH 6OZ OF FREON AND ADJUSTED TEMPS ON UNIT ADVISED CUSTOMER TO GIVE UNIT ATLEAST 24 HOURS FOR PROPER COOLING TEMPS

Near Milton Dr, McDonough, GA 30252
Elisa S.

Elisa S.

DRYER MAYTAG MEDC215EW1 FOUND GROUNDED HEATING ELEMENT AND BAD THERMAL CUTOFF REPLACED PARTS AND TEST UNIT AND DRYER IS NOW OPERATING AS IT SHOULD

Near Ashley Oaks Dr, McDonough, GA 30253
Elisa S.

Elisa S.

DISHWASHER MAYTAG MDB4949SDZ0 FOUND CODES F6E1 LOW WATER FROM INLET VALVE FOUND LEAK AT WATER INLET NEEDS NEW VALVE ORDERED PARTS LISTED RETURN VISIT NEEDED; ordrng 1 WPW10327249 (VALVE INLET) and 1 W11172908 (SHIELD)

Near River Park Cir, McDonough, GA 30252
Elisa S.

Elisa S.

WASHER MAYTAG MVWB835DW0 REPLACED CONTROL BOARD AND CONTROL PANEL AND RE CALIBRATED WASHER TEST UNIT IN DIAGNOSTICS AND WASHER CYCLED THROUGH ALL SELECTIONS NO CODES WASHER IS NOW OPERATING AS IT SHOULD

Near Streamside Dr, McDonough, GA 30252