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for McDonough, GA
Tabitha - McDonough, GA
Great customer service
Laurie - McDonough, GA
Great service. Technician was knowledgeable, friendly, helpful. He went above and beyond to help me clean up after he moved the refrigerator from the
Jerryamelia - McDonough, GA
Prompt Professional and Polite
Mary - McDonough, GA
John - McDonough, GA
Monica - McDonough, GA
Derek - McDonough, GA
I dislike the fact that I was charge For a diagnosed problem I knew before your consultant came out to my house. It would have been better for the consultant to tell me that I was gonna be charged $98 before that person came out to my house. Going forward I would never use your service and less are really need to. Thanks for ripping me off yours truly Derek Kelley.
Margret - McDonough, GA
Beverly - McDonough, GA
Was very pleased with service
Timothy - McDonough, GA
I was very pleased with the service.
Disappointing warranty provision
Shanigay - McDonough, GA
Dana - McDonough, GA
Knew his stuff!
AWY - McDonough, GA
He was quick and thorough and had a pleasant disposition.
Sherrica - McDonough, GA
Richard - McDonough, GA
I am terrible with names but your representative was fantastic with telling me what had gone wrong with our machine and what can be done to help make sure it does not happen again. He also explained the workings of the machine and why different codes come up on different occasions . I was very pleased with his knowledge and his ability too explain it too a lay person such as myself.
Tech was very knowledgeable.
Eriberto - McDonough, GA
Great and quick service
The service was awesome.
Roena - McDonough, GA
My appliance is working great. I just want to say thank you.
Marie - McDonough, GA
Michael - McDonough, GA
Elisa was on time, informative and had a Pleasant attitude.
Judy - McDonough, GA
I was very pleased with the service I received when my representative came to take care of my two problems with my new appliances. Care was given to protect my flooring on the way to the kitchen and then the corrections were made. I could tell that my rep was going to get the job done before leaving.
Bennett - McDonough, GA
Elisa was very professional. She did what she said and live up to the time frames she expressed. I am very satisfied with her performance.
Lois - McDonough, GA
Jacquilla - McDonough, GA
Don - McDonough, GA
Impressive and professional.
Jeffrey - McDonough, GA
Amanda - McDonough, GA
She’s an awesome tech!
Anthony - McDonough, GA
Brian showed a lot of professionalisms
Clara - McDonough, GA
It took 3 trips but he did not waste time when he was here. He gave us his opinion when we asked him.
RANGE - ELEC WHIRLPOOL WFG525S0HS1 OVEN DOOR NOT CLOSING/REPLACED DAMAGED LEFTSIDE OVEN DOOR HINGE/TESTED PROB FIXED
DRYER - ELECTRIC WHIRLPOOL WED7300DW1 LARGE SECTION OF PAINT CAME OFF DRYER DRUM/REPLACED DEFECTIVE DRUM
REFRIGERATOR WHIRLPOOL ART318FFDS spoke with leon from techline and computers are down unable to get file number was advised to follow up on 1/27 replaced compressor and evap coil and dryer filter unit leaked from dryer filter and there is not enough line left to complete repair unit needs to be replaced we are unable to go forth with repair; T-emld tckt
WASHER WHIRLPOOL WFW87HEDW0 Found debri in drain trap. Cleared debri and tested. Unit is working as it should.
WASHER WHIRLPOOL WTW5000DW2 replaced drain pump and test unit and washer is now operating as designed showed customer unit is now operating as designed
WASHER-TOP LOAD MAYTAG MVWB765FW1 LID LATCH ERROR & CONSOLE NONRESPONSIVE REPLACED CONSOLE CONTROL & LID LATCH
WASHER WHIRLPOOL WTW7500GC0 found unit leaking from tub ring due to tub disengaing in rear suspension re installed suspension and ran washer and no more leaks unit is now operating as designed showed customer unit is now operating as designed this is a rent a center unit it has an aditional 1 year warrenty that expires on 8/15/20
REFRIGERATOR SBS WHIRLPOOL ED5FHGXNQ02 COMP STOP RUNNING FOUND & REPLACED DEFECTIVEDEFROST CONTROL/COMP NOW RUNS & IS COOLING/ISSUE CORRECTED
REFRIGERATOR-FD WHIRLPOOL WRF767SDHZ00 REPLACED DENTED RIGHTSIDE RC DOOR
REFRIGERATOR-FD WHIRLPOOL WRF540CWHV01 replaced leaking filter housing cust purchased/uable to tested
OVEN WHIRLPOOL WOS51EC7HS01 REPLACED CONSOLE AND TEST UNIT FUNCTION UNIT IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
REFRIGERATOR GLADIATOR GARF30FDGB00 COMPRESSOR FAILED NEEDS PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11125124 (COMPRESOR KIT) and 1 WPW10350564 (CAP) and 1 W10873801 (START DEVICE) and 1 W10858281 (EVAPORATOR) and 1 WPW10143759 (FILTER) and 1 W11244100 (CONTROL) and 1 SSTECH (SS TECH)
ICE MAKER KITCHENAID KUIA18PNLS2 FILE#7726793499 SPOKE WITH DANIEL PARTS ARE UNAVAIABLE UNABLE TO PROCEED WITH REPAIR UNIT NEEDS SEALED SYSTEM AND TRANSFORMER; ordrng 1 8201810 (CONDENSOR) and 1 WPW10605286 (COMPRESSOR)
REFRIGERATOR SBS WHIRLPOOL WRS325FDAM04 NOT MAKING ICE FOUND SHUTOFF ARM STUCK IN OFF POSITION/REPLACED DEFECTIVE ICEMAKER & TESTED PROB FIXED
REFRIGERATOR-FD WHIRLPOOL WRV986FDEM01 FOUND UNIT NOT GOING INTO DEFROST MODE UNIT NEEDS PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 WPW10675033 (CONTROL) and 1 WPW10624574 (CONTROL) and 1 W11109595 (WIRE HARNESS) and 1 W11330972 (UI)
DRYER - ELECTRIC MAYTAG MEDC215EW1 TIMER NOT ADVANCING IN SENSE DRY SETTING/REPLACED DEFECTIVE TIMER & TESTED ISSUE CORRECTED
N/A N/A ED5FHEXLQ01 REPLACED LEAKING FILL VALVE @ REAR OF FRIG LEAK CHECKED & TESTED PROB FIXED
WASHER-TOP LOAD WHIRLPOOL WTW5000DW2 WASHER MAKING RATTLING SOUNDS DURING RINSE & SPIN/CAN HEAR FORIEGN OBJECT IN DRAIN PUMP/SPOKE WITH WHR ASURION INSTRUCTED CUST ME TO TELL CUST THAT REPAIR IS NOT COVERED/THEY WILL REACHOUT TO CUST TO EXPLIAN
WASHER-TOP LOAD MAYTAG MVWB765FW1 CONSOLE NON RESPONSIVE WASHER STOPS DURING CYCLE POSSIBLY THINKS LID IS UNL;OCKED/5YR GIVEN ON CONTRL & CONSOLE; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec) and 1 W10810403 (lid lock assy)
REFRIGERATOR SBS WHIRLPOOL WRS325FDAM04 SHUT OFF ARM GETTING STUCK IN OFF POSITION WHEN CYCLING/NEW ICEMAKER ORDERED; ordrng 1 WPW10300022 (icemaker)
REFRIGERATOR SBS AMANA ASI2575GRS04 CUST COMPLAINS OF SOUNDS FROM FRIG/INSTALL INSRUCT ON NORMAL SOUNDS FROM NEWER REFRIGERATORS
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 UNDER MOUNT LIGHT NOT WORKING ON MICROWAVE/FOUND BROKEN BULB INSTALLED NEW CUST PURCHASED BULB & TESTED PROB FIXED
REFRIGERATOR KITCHENAID KRFC604FSS01 replaced shaft and test icemaker dispensor and unit is now operating as designed showed customer unit is now operating as designed
REFRIGERATOR-FD WHIRLPOOL WRV986FDEM01 REPLACED DRYER FILTER AND INSTALLED NEW VALVE ON COMPRESSOR CHECKED ALL JOINTS FOR LEAKS AND PUT SYSYTEM INTO A VACCUM REFILLED SYSTEM WITH 6 OZ OF FREON UNIT TOOK FULL CHARGE COILS HAVE FULL FROST PATTERN ADVISED CUSTOMER TO GIVE UNIT ATLEAST 24 HOURS FOR PROPER COOLING TEMPS BEFORE LOADING THIS IS A CALL BACK PARTS COVERED UNDER WARRENTY; used 1 WPW10143759 (DRIER ASSY-SERVICE) from stock
REFRIGERATOR SBS WHIRLPOOL WRS325FDAM04 CEASED AUGER MOTOR BROKEN ICE BIN & LIGHTS OUT IN FC & DIM IN RC/PARTS ORDERED; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light) and 1 WPW10558423 (ice-contnr) and 1 WPW10317991 (motor) and 1 W10397980 (bracket) and 1 WPW10169511 (coupling)
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 NO DRAIN NO SPIN REPLACED DEFECTIVE DRAIN PUMP LEAK CHECKED & TESTED ISSUE CORRECTED
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 NOT POWERING ONCRACKED TRIAC FOR LIGHT ON CONTROL/NEEDS NEW FUSE MICRO SWITCHES & CONTROL/FOUND BLOWER FAN INSTALLED FACING WALL; ordrng 1 W11342846 and 1 W11182140 (interlock) and 1 W11182141 and 1 W10138793 (fuse)
DRYER - ELECTRIC MAYTAG MEDC465HW0 DYER NOT HEATING FOUND SEVERLY IMPACTED DRYER VENT CAUSED THE THERML CUTOFF TO GO OUT/REPLACED CUTOFF & TESTED CHK OK/INSTRUCTED CUST TO HAVE VENT SERVICED IMMEDIATELY OR IT WILL HAPPEN AGAIN; used 1 279816 (CUTOFF-TML) from stock
REFRIGERATOR WHIRLPOOL WRF736SDAM14 REPLACED EVAP FAN AND DEFROST COILS ADVISED CUSTOMER TO GIVE UNIT ATLEAST 24 HOURS FOR PROPER COOLING TEMPS UNIT IS NOW OPERATING AS DESIGNED
WASHER WHIRLPOOL WTW7600XW2 F71 SUDS DETECTION RAN WASHER IN DIAGNOSTICS FOUND WATER DROPS FROM DRIVE SHAFT UNIT NEEDS NEW TUB CUSTOMER WOULD LIKE TICKET SAVED AS AN ESTIMATE ADVISED CUSTOMER TICKET IS GOOD FOR 30 DAYS; ordrng 1 W10193886 (TUB)
MICROWAVE WHIRLPOOL WMH75021HZ REPLACED DOOR SET TIME AND TEST UNIT FUNSTIONS AND UNIT IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
OVEN WHIRLPOOL WOS51EC0HS00 found f6e0 replaced console and control test unit and oven is now operating as designed set up wifi settings adjust time and date settings showed customer unit is now operating as designed
WASHER WHIRLPOOL WFW9400SW03 found codes f71 f70 faulty ui unit needs new ui customer would like tickert saved as an estimate advised customer ticket is good for 30 days
WASHER-TOP LOAD WHIRLPOOL WTW8500DC5 WASHER SHAKING DURING CYCLE/FOUND FRONT LEFT LEG NOT LEVELED/REPAIRED PROB & TESTED ISSUE CORRECTED
REFRIGERATOR WHIRLPOOL WRF736SDAM14 defrost coils and found evap fan not running cuasing coils to freeze over and stop cooling from rc unit needs new fan ordered parts listed return visit is needed; ordrng 1 W11224591 (evap fan)
MICROWAVE AMANA AMV2307PFS UNIT NEEDS NEW MAG AND TRANSFORMER LIGHTS ALSO DO NOT WORK ORDEREDPARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W10754299 (MAGNATRON) and 1 W10832024 (THEMISTOR) and 1 W10836753 (TRANSFORMER) and 1 W10836753 (DIODE) and 1 W10850446 (CAP) and 2 8206232A (BULB)s
REFRIGERATOR-FD WHIRLPOOL WRF736SDAM14 FRIG NOT MAKING ICE /ICE ACROSS TO OF FC EVAP SUCTION LINE COLD/SS JOB ORDERED/ SS TECH NEEDED 4 CALL COUNT 2X LABOR AUTH # WNEK5NEXPL2; ordrng 1 WPW10608485 (evaporator) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 SSTECH
WASHER WHIRLPOOL WFW87HEDW0 F9E1 F3E1 F8E3 F5E4 Complaint of not finishing cycle. Found drain trap clogged. Removed debri and ran diagnostic cycle. Unit is now working as it should.
DISHWASHER KITCHENAID KDTE204EPA3 "Complaint of unit not washing dishes. Ran diagnostics Unit washes, drains and heats. Advised on starting temperature and rinse aid."
BUILT-IN OVEN KITCHENAID KEBS107SSS02 REPLACED BROKEN BRIOL ELEMENT TESTED NOW WORKING