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for Marietta, GA
James - Marietta, GA
Great friendly service
Craig - Marietta, GA
Jerome was on time, made the repair, and gave us some useful tips.
Great repair service
Jim - Marietta, GA
The technician did a terrific job. He even gave us a tip about how to lengthen the life of the motherboard. Basically, it sounds like this appliance is a real lemon! The next time (about a year from now) it needs work, I’m yanking it out and replacing it so I don’t have to pay a $300 service fee. I’m glad this service was on the manufacturer! Is it so difficult to build something that will last? This is the first and last Whirlpool appliance I own in any of my houses!
Bashir - Marietta, GA
Joan - Marietta, GA
The service technician-Elijah was very respectful and knowledgeable.
Wanted to know if I wanted to give him more money. Very inappropriate.
Donna - Marietta, GA
Technician was very late and never called to tell us he was delayed.
Schelli - Marietta, GA
We were told our technician would be there between 12-3 and got there After 4. We had no phone call from anyone telling us he would be late. That was frustrating!
Jonathan - Marietta, GA
Tech arrived on time, was very courteous and was able to diagnose and repair our dishwasher. Very pleased.
Brooke - Marietta, GA
Patrick was great! He ordered a part that was needed and did repair the next week!
Margaret - Marietta, GA
Great service! Brandon was friendly and professional and answered all my questions. My only complaint is I had to wait a week for service and it was something I could have fixed on my own if told how. But I guess you don’t get paid if someone doesn’t come out.
REFRIGERATOR WHIRLPOOL WRS975SIDM00 checked and confirm unit need a new icemaker; ordrng 1 W10873791 (icemaker)
DISHWASHER WHIRLPOOL KUDE70FXSS5 tech replaced fauty vent assembly.unit is operating as designed.customer their own control board previosly to repair. and is aware that only vent assembley repair is warranted for one year.unit is operating as designed.also tech advised customer on operation and maintenace.
WASHER MAYTAG MVWB965HC0 checked and confirm unit latch is bad that is why is not working again .replace latch dfrom stock parts unit working okay tested passed.Q1n Q2n coudlnt signd due to covid 19.; used 1 W10810403 (LATCH) from stock
DRYER MAYTAG MEDB835DW3 "Customer complaint: dryer noisy during cycle & clothes getting stained from dryer. Found front drum rollers completely disconnected, causing drum to sag & wear away paint/metal. Needs new drum, front assy, & front rollers. Parts on backorder. Q1: No, Q2: No. No signature obtained due to covid-19 protocol.; ordrng 1 W10861007 (bulkhead) and 1 W10626460 (drum) and 3 WPW10359271 (roller shaft)s and 6 WPW10512946 (ring)s and 3 WPW10314173 (support)s"
WASHER WHIRLPOOL WTW7120HW0 checked and confirm the drain pan on the washer is bulky and makes the machine bounce that is why is vibrating remove drain pan and test unit working okay tested and passed advise cx on floor bouncing and renove drain pan Q1n Q2n couldnt sign due to covid 19.
REFRIGERATOR JENN-AIR JFC2290REP00 customer answered no to Q1 & Q2no signature due to covid customer complaint:left door muillon is nor making proper contact when cosinfg door tech made adjustement but the rest is due to flooring issue.unit is operating as designed.
OVEN WHIRLPOOL WFG525S0HS1 "file no 7729349414 checked and call techline carryout test and unit need to be calibrated ,calibrate unit working okay tested and passed Q12n Q2n coudnt sign due to covid 19."
DISHWASHER WHIRLPOOL MDB4949SHZ0 tech replaced faulty control board unit is operating a designed.also tech advised customer on operation and maintenance.
COMPACTOR WHIRLPOOL GX900QPPS6 tech need to replace start switch.; ordrng 1 WP9871824 (start switch) and 1 WP777811 (switch-dir)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "checked and condfirm unit is working okay the icemaker cover pulled out that is why unit not making ice,recover and test unit passed Q1n Q2n couldnt sign due to covid 19."