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for Marietta, GA
Thomas - Marietta, GA
Professional informative product knowledge
great service delivered as promised
Marilyn - Marietta, GA
Sally - Marietta, GA
Greg is my favorite technician. He is always kind and makes sure the job is done right.
Elijah did a great job very professional.
Tony - Marietta, GA
Shirley - Marietta, GA
Karyl - Marietta, GA
Just horrible and ridiculous! Over two months without washer working and 2 service calls. Last service rep left knowing good and well washer wasn’t fixed. Ask him to lift washer as he was leaving and water all under washer. Unacceptable please have next rep state washer is not repairable. Have high level management contact me for water damage to floor reimbursement and over two months of dry cleaning bills.
Great customer service
Sherrell - Marietta, GA
Review- Ice maker is still not working
Perry - Marietta, GA
The tech was wonderful. However, the new ice maker that was installed is not working to capacity. It only has produced a cup of ice in the last 48 hours. This is how our issues with the last Kitchaid started. The fridge is not cooling enough to produce ice.
Quick and Professional
Bryan - Marietta, GA
Elijah showed up at the scheduled time, was very polite and professional, and took care of the problem quickly.
Patricia - Marietta, GA
James McLellan - Marietta, GA
Gregg was most helpful in answering all my questions.
Steve - Marietta, GA
Kyung - Marietta, GA
Tony - Marietta, GA
Dennis - Marietta, GA
Dorothy - Marietta, GA
Service was great
Gail - Marietta, GA
I had a number of problems with this service call and service request
Nancy - Marietta, GA
Gregory made several trips to my home to fix my gas stove. I am glad he finally found the problem and hopefully it is permanently fixed.
Trying to make sense of an intermittent problem
Cathy - Marietta, GA
Thomas - Marietta, GA
Excellent repair job.
Douglas - Marietta, GA
I had a very positive experience
Julie - Marietta, GA
Luanne - Marietta, GA
Steve - Marietta, GA
On time. Fixed problem
John - Marietta, GA
Great experience. Highly recommend
Marcia - Marietta, GA
The expertise about and ability to explain the workings of the appliance (washing machine) were excellent. I'd contact and recommend the service and serviceman again should a problem develop.
Ellen - Marietta, GA
The technician was extremely courteous and he did a great job!
Jerry - Marietta, GA
Service tech did a great job
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "applied food gade lubricant and lithium grease to the sqeeuky door, checked ok"
DISHWASHER MAYTAG MDB8989SHZ0 Dishwasher door & UI damaged. UI response erratic. Ordered door panel and UI console.; ordrng 1 W11132777 (UI console) and 1 W11085691 (panel)
FREEZER AMANA AQC0701GRW00 "customer concerned with excessive frost inside , advised the customer that the freezer is not a frost free design and may need to be deiced periodically"
DRYER AMANA NED4655EW1 "Inspected the unit and found that the heating element was grouned to the cabinet and the thermal fuse is open. Removed and replaced the heating element & thermal fuse. Demonstrated a working dryer to the customer.'; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE (91 C)) from stock"
WASHER MAYTAG MVWB835DW1 found that gear case is bad . making a grinding noise.; ordrng 1 W10811956 (transmission) and 1 W10754448 (clutch)
RANGE WHIRLPOOL WEEA25H0HZ0 Inspected the unit and found that the UI is bad. Ordering parts for return visit.; ordrng 1 W11202647 (Cntrl-Elec) and 1 W11113848 (cntrl-elec)
WASHER WHIRLPOOL WTW4816FW2 customer was putting pillows/ rugs in the machine . sending the washer out of balance. i explaned to the customer the correct use and car of the washer
DISHWASHER KITCHENAID KDTE104DSS0 6-6 error code. Ran the unit through a diagnostic cycle to test all functions. Advised the customer to prime the hot water at the sink to improve the performance of the unit. Demonstrated a working dishwasher to the customer with no leaks.
WASHER MAYTAG MVWB765FW3 founf that cam is making noise due to a bad clutch; ordrng 1 W10754448 (clutch)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 part installed unit working tested and passed
REFRIGERATOR-FD WHIRLPOOL WRF989SDAE00 installed control in ice container section. tested satisfactorycollected
MICROWAVE WHIRLPOOL WMH31017HS2 Inspected the unit and can't duplicate the customer's complaint. The unit is working as designed.
DRYER MAYTAG MEDC215EW1 "MIYS4IYDPL1 ,checked and con firm unit is having bad heating element and blown fuse,part installed unit working okay tested and passed; used 1 279838 (ELEMENT) from stock"
OVEN WHIRLPOOL GMC305PRS00 Assisted tech 11 on repairs
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Inspected the unit and found that the fresh food section isn't going into defrost.; ordrng 1 W11188493 (Cover-evap) and 1 W11087438 (motor-evap)
OVEN WHIRLPOOL GMC305PRS00 Inspected the unit and found that the magnetron is bad.; ordrng 1 W10245183 (magnetron) and 1 ovendolly (oven dolly)
REFRIGERATOR KITCHENAID KRMF706ESS01 installed elec control/ tested ok
WASHER MAYTAG MVWX655DW0 Inspected the unit and and found that the splutch is bad.; ordrng 1 W10913953 (actuator) and 1 W10721967 (drive pulley) and 1 W11130362 (suspension)
OVEN WHIRLPOOL WGG745S0FS02 Ordering parts for return visit. use authorization # wiwqa00dpl1; ordrng 1 WPW10406878 (burnr-head) and 1 WPW10406797 (burnr-head) and 5 W11188749 (knob)s and 2 W11208293 (igntr-surf)s
REFRIGERATOR KITCHENAID KRMF706ESS01 installed elec control. tested functions. tested ok
WASHER WHIRLPOOL WTW5000DW0 Inspected the unit and found that the gearcase is bad ordering parts for return visit.; ordrng 1 W11035751 (gearcase) and 1 W10721967 (drive pulley) and 1 W11130362 (suspension)
MICROWAVE WHIRLPOOL KEMC308KSS02 Door springs are broken.; ordrng 1 WP4452396 (spring) and 1 WP4452395 (spring)
MICROWAVE KITCHENAID KOCE500ESS05 replaced inverter and elec control. tested functions. tested ok
OVEN KITCHENAID KODE507ESS03 replaced blower . tested ok
REFRIGERATOR WHIRLPOOL WRF535SMHW01 part instaleed unit wotrking okay tested and passed
WASHER-TOP LOAD WHIRLPOOL MVWC400XW0 checked and confirm the unit having bad capacitor and actuator to bal at completion.; ordrng 1 WPW10006355 (actuator) and 1 W10804664 (capacitor)
WASHER AMANA NTW4605EW0 Inspected the unit and found that the drain pipe is backed up. Advised the customer to call a plumber.
REFRIGERATOR JENN-AIR JSC24C8EAM00 Removed and replaced the fresh food evap and compressor as well as a light module. Demonstrated a working refrigerator to the customer. Sealed system covered under 60 month factory warranty parts and labor.
ICE MAKER WHIRLPOOL KUIC18PNTS1 Removed and replaced the drain pump. Demonstrated a working ice machine to the customer with no leaks.
DISHWASHER JENN-AIR JDB9000CWS3 tech replaced faulty sump pump.unit is operating as designed.
WASHER MAYTAG MVWB725BW0 checked and could not found any physical leakage but notice the hose might need replacement; ordrng 1 WPW10236686 (drain hose) and 1 WP8182769 (hose) and 1 WP8182767 (hose) and 1 WP8543774 (hose) and 4 WP285655 (clamp)s
DISHWASHER MAYTAG MDB4949SDZ0 found that check valve is faulty causing water to enter into the d/w; ordrng 1 WPW10545278 (drain hose)
WASHER WHIRLPOOL WFW92HEFC0 installed shock absorbers. tested functions. tested ok
DISHWASHER KITCHENAID KDTE334GBS0 Removed and replaced the motor & control board. Demonstrated a working dishwasher to the customer with no leaks.
REFRIGERATOR KITCHENAID KRMF606ESS01 "part installed unit working okay tested and passed,but still under observation"
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed the ice maker ran test 45 and the ice maker filled with no leaks.
DRYER WHIRLPOOL WED92HEFW0 installed lint screen and moisture kit/ tested functions. tested ok
DISHWASHER WHIRLPOOL WDF520PADM7 Removed and replaced the damaged control panel. Demonstrated a working disahwasher to the customer with no leaks.
DISHWASHER WHIRLPOOL WDF560SAFB2 Removed and repalced the drain hose. Demonstrated a working diswasher to the customer with no leaks.
VENT HOOD WHIRLPOOL UXL6048YSS0 Removed and replaced the light. Demonstrated a working vent hood to the customer.