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for Mableton, GA
Andrew - Mableton, GA
Nazy - Mableton, GA
Scott - Mableton, GA
Patrick knew exactly what the problem was and how to fix it just by the description I gave over the phone. He started working right away and he repaired our fridge in no time. I was also impressed by his friendly personality not just his technical skills. He noticed our freezer handle was a bit loose (which wasn't what the service call was about) and he didn't think twice and fixed it before he moved on addressing the major issue.
Connie - Mableton, GA
Beazer - Mableton, GA
Patrick took care of me and my problem impeccably!
Jeff - Mableton, GA
Sandra - Mableton, GA
Kathy - Mableton, GA
Outstanding and comprehensive. Went above and beyond on all facets of inspection. Extraordinary customer service.
Jennifer - Mableton, GA
The technician called ahead of time & arrived within the time that was scheduled. The technician diagnosed the problem immediately & fixed the issue.
Great service technician
Jason - Mableton, GA
Betty - Mableton, GA
Patrick was great. He was very knowledgeable of my washer. He gave me good pointers on dos and don'ts. He was very patient. Servicemen of the year award. I have had my share of servicemen for the year and if I could get Patrick for every company. Thanks Patrick.
Helene - Mableton, GA
Linda - Mableton, GA
Patrick was very nice and personable. He fixed our dishwasher quickly and explained what caused the problem. Very helpful and professional. Thanks!
Shannon - Mableton, GA
Patrick DeLine was awesome, fast and knowledgeable with fixing my dishwasher. He previously came out several months prior when my washing mashing went out as well and did an outstanding job.
Stacy - Mableton, GA
Patrick was great. He fixed my issue plus educated me on my washer and dryer. Very knowledgeable and helpful. 5 star service.
Great Service! Friendly and Professional
Aaron - Mableton, GA
Very relational, very careful of with my fridge and handling parts, great response time
Tia - Mableton, GA
Jeff - Mableton, GA
He’s well versed and knowledgeable great guy.
Carolyn - Mableton, GA
Amazing customer service.
Dana - Mableton, GA
Amazing customer service and thorough evaluation and diagnosis of issue. Kept in constant communication from beginning to end. In spite of the huge inconvenience of a broken washer, Patrick eased my mind and fixed the issue.
Fornando - Mableton, GA
Finally..... Great Service!
Adriane - Mableton, GA
My appliance technician went above and beyond to find the root cause of a leaking refrigerator. Thank you, Donnie!
Gene - Mableton, GA
Patrick is very knowledgeable and knows the appliances.
Terry - Mableton, GA
Knowledgeable serviceman. Excellent Job
James - Mableton, GA
Donny was very friendly and was able to fix my appliance fast and efficiently!
Great service by repairman.
Lynne - Mableton, GA
Do not like the company’s scheduling practice. You are required to take off an entire day to wait for a repairman to show up. You are not given a time window until after 8pm the evening before the appointment . This is such a headache.
Nathan - Mableton, GA
Cherie - Mableton, GA
DISHWASHER KITCHENAID KDTE104ESS4 "Customer answered no to q1 & q2,found dishwashermotor not running,replace wash motor,test unit heck ok FCC,customer did not sign due covid-19."
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Customee answered no to q1 & q2,check one oven/micro combo is still sparking,dound lower wave guide cover burned and sparking,ordering lowercover again,did not sign due to covid-19.; ordrng 1 W10915651 (COVER-PLT)"
REFRIGERATOR KITCHENAID KRFC300ESS03 "customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' customer couldnt sign due to covid-19 protocol, Arrived at the customer home the customer complaint is that the units that the unit freezer door isnt closing center divider in bin was installed incorrectly in factory the adjusted bin unit is working properly."
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' customer couldnt sign due to covid-19 protocol, arrived at the site the complaint is that the unit isnt cooling the relay clicks ordering relay.; ordrng 1 WPW10448874 (start-dev) and 1 WPW10662129 (capacitor)"
MICROWAVE WHIRLPOOL WOC54EC0AS04 Removed and replaced the magnetron and inverter board. Demonstrated a working Microwave to the customer.
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Called the customer the and asked the three Q1 NO Q2 NO Q3 NO, arrived at the customer home the customer complaint is that the unit is making vabration noise when using the vent motor was loose i secured the motor. unit is working properly"
DISHWASHER WHIRLPOOL WDT770PAYM3 Removed and replaced the drain hose and drain pump. Demonstrated a working dishwasher to the customer with no leaks.
DRYER WHIRLPOOL WETLV27HW1 Arrived at the customer home the customers complaint is that the unit is making a noise. i ran the dryer the unit is making normal operation noise. i elevated the front legs on the unit to reduce shake the unit is working properly
MICROWAVE WHIRLPOOL WOC54EC0AS00 checked and correct the wire and unit now working okay tested and passed.
MICROWAVE WHIRLPOOL WOC54EC0AS00 contrl bd installed unit working okay test6ed and passed
DRYER WHIRLPOOL WETLV27HW1 Removed and replaced the motor and blower wheel. The dryer is working as designed. Plz use auth# WPC7XPCNL2
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Inspected the unit and found that the ice maker was jammed. Removed the ice and demonstrated a working ice maker to the customer with no leaks.
MICROWAVE WHIRLPOOL WOC54EC0AS04 Inspected the unit and found that the high voltage side isn't engaging.; ordrng 1 W11348197 (Magnetron) and 1 W10217711 (Inverter) and 1 W10915651 (Cover-Plt) and 1 OvenDolly (Oven Dolly)
DISHWASHER WHIRLPOOL WDT770PAYM3 "Q1:N, Q2:N, Q3:N. Inspected the unit and found that it wasn't draining. The drain hose is clogged.; ordrng 1 WPW10348269 (Pump-Drain) and 1 WPW10545278 (Hose-drain)"
N/A N/A WTW6700TW1 "Customer complaint: small leak (<1 cup) from bottom of washer. No error codes stored. Customer recently switched detergents - advised Customer re: detergent usage & oversudsing. During diagnostic test, found excessive sudsing, indicating that there was too much detergent in the machine previously. Upon inspecting underneath the machine, found evidence of leak from tub seal. Customer stated that the bearing had been worked on last year by another service company. Water leak indicates that bearing & tub seeal was not installed properly. Needs outer tub, rotor, & stator. Due to coronavirus concerns, no signature obtained.; ordrng 1 W10193886 (tub outer) and 1 WPW10419333 (stator) and 1 280146 (rotor)"
MICROWAVE WHIRLPOOL WOC54EC0AS00 "Customer complaint: oven not heating. Found f0e1 error stored. Main board not supplying voltage to heating elements. Needs main board. Due to coronavirus concerns, no signature obtained.; ordrng 1 WPW10632435 (cntrl-elec)"
N/A N/A GMC305PDS6 "Customer complaint: door error when using microwave. Found 15 amp fuse not seated properly. Corrected fuse placement. Upon testing, getting F2E1 error due to UI ribbon cable deterioration. Needs new UI console. Due to coronavirus concerns, no signature obtained.; ordrng 1 WP8300409 (panl-cntrl), used 1 W10727360 (SWITCH) from stock"
DISHWASHER WHIRLPOOL WDF520PADW7 "Customer cmpl dishwasher is leaking. Leak is not due to previous service on heater. Found water leaking from inlet hose attachment to valve. Installer used plumbing sealant on valve connection (contrary to installation instructions). Use of sealant caused a poor seal with valve. Removed inlet hose & cleaned threads of hose & valve. No evidence of crossthreading. After cleaning threads, reattached inlet hose & tested for leaks - no evidence of further leaks. Installation was not performed by a certified installer. Documented damage to floor & advised Customer to contact Best Buy for follow up with damage claim. No other issues found. Repair complete. Documented issue with whirlpool. File # 7727353787"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint: air damper cover detached & Customer is unable to reattach. Found screw hole in cabinet stripped. Reattached screw by filling hole with part of a zip tie, then tightened screw down. Damper cover is now secure. Repair complete."
DISHWASHER WHIRLPOOL WDF730PAYM3 "Customer complaint: dishwasher not draining. Disposal was just installed & drain plug was not punched out. Corrected & tested okay. Repair complete. Due to coronavirus concerns, no signature obtained."
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived at the unit te customer complaint is that the unit isnt cooling in the ff or fd compartments. 7727335783 called partner team with issue with the unit they said we would be going with repair wp8md00nl2; ordrng 1 WP2188823 (evaporator) and 1 W10507884 (COMPRESSOR) and 1 W11179385 (drier-tube) and 1 W11179385 (drier-tube)
REFRIGERATOR WHIRLPOOL GD25SFXHS04 arrived at the customer home the customers complaint is that the unit isnt dispensing water ordering parts.; ordrng 1 WP2162361 (swtch-micr) and 1 W10445062 (connector) and 1 W10408179 (water vavle asm)
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Customer complaint: fridge not cooling. Found controls set to turn cooling off. Re-enabled cooling. Also found icemaker detached & partially disassembled. Reassembled icemaker & reattached. Repair complete.
RANGE WHIRLPOOL WFE320M0ES2 Arrived at the unit the customers compl;aint is that there was a error code f2 installed control the unit is working properly.
REFRIGERATOR MAYTAG MFF2558DEM00 Installed icemaker & confirmed icemaker is going into harvest by bypassing thermistor. Icemaker ordered was defective. Picked up replacement locally. Repair complete.; pckd up 1 W10884390 (Icemaker)
OVEN WHIRLPOOL GMC305PDB08 Installed transformer & tested okay. Repair complete.
DRYER MAYTAG MEDC465HW0 Customer complaint: lint not collecting on filter. Found filter housing plugged with lint. Removed lint & tested okay. Advised customer re: symptoms of poor exhaust & cleaning exhaust duct. Repair complete.
N/A N/A WDT770PAYM3 "Installed tub & sump. Tub came with new door seal, so door seal kit not needed. Confirmed no leaks & moved model/ serial tag to new tub. Repair complete."
MICROWAVE WHIRLPOOL GMC305PDS08 Installed heating element. Tested okay. Repair complete.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint: ice buildup in RC. Found evap drain clogged. Cleared drain & removed ice from evap pan. Confirmed drainage to drain pan. Repair complete. Auth: KP60800DL2
DRYER WHIRLPOOL WETLV27HW1 Removed and replaced the pulley demonstrated a working dryer to the customer.
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint: Washer not completing cycles. Found f9e1 & f7e5 errors stored. Cold water is disconnected. Found sticky substance on splotch, causing failure to shift. Cleaned & tested okay. Calibrated load sensing & ran auto component test without error. Repair complete."
N/A N/A GMC305PDS6 Inspected the unit and found that the bus fuse is open.; ordrng 1 WPW10017410 (Fuse) and 1 Ovendolley (Oven dolley)
DISHWASHER KITCHENAID KDTE254ESS1 Customer complaint: dishwasher not filling. Found f6e4 & f6e1 errors stored. Checked float switch & float stem operation - no issues found. Unit is filling in diagnostics. Advised customer re: float switch obstructions & oversudsing. No other issues found. Cleared error codes. Repair complete.
DRYER WHIRLPOOL WETLV27HW1 Inspected the unit and found that the idler pulley is rattling.; ordrng 1 279640 (Pulley-IDR)
WASHER MAYTAG MVWX655DW0 "Customer complaint: Washer not spinning. Found f7e7, f7e1, f0e5 errors stored. Capacitor tested okay (52 mF). RPS sensor working in tach mode. No excess friction found on basket. Found washplate stripped. In diagnostic mode, spin & agitate working, but eventually spin cancels out with new f7e1 error. Per tech line, stripped washplate may cause f7e1 error. Customer will replace washplate."
REFRIGERATOR SBS WHIRLPOOL WRS325FDAM02 "Customer complaint: fridge doors rubbing at top when closed. Found RC top hinge out of alignment. Loosened screws, adjusted door, & tightened hinge screws. Tested okay. Repair complete."
MICROWAVE WHIRLPOOL GMC305PDB08 "Customer complaint: microwave buzzing during use. Unit is still heating. Replaced magnetron & diode, but issue persists. Needs new transformer & diode. Ui display also going out sporadically. Ui still functions, but no LEDs working. Replaced UI console.; ordrng 1 WP4375286 (transformr) and 1 WPW10687786 (diode)"
RANGE WHIRLPOOL SCS3014LB02 Installed switch harness & tested okay. Repair complete.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Installed doors & tested okay. Repair complete.