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for Mableton, GA
Sandra - Mableton, GA
Kathy - Mableton, GA
Outstanding and comprehensive. Went above and beyond on all facets of inspection. Extraordinary customer service.
Jennifer - Mableton, GA
The technician called ahead of time & arrived within the time that was scheduled. The technician diagnosed the problem immediately & fixed the issue.
Great service technician
Jason - Mableton, GA
Betty - Mableton, GA
Patrick was great. He was very knowledgeable of my washer. He gave me good pointers on dos and don'ts. He was very patient. Servicemen of the year award. I have had my share of servicemen for the year and if I could get Patrick for every company. Thanks Patrick.
Helene - Mableton, GA
Linda - Mableton, GA
Patrick was very nice and personable. He fixed our dishwasher quickly and explained what caused the problem. Very helpful and professional. Thanks!
Shannon - Mableton, GA
Patrick DeLine was awesome, fast and knowledgeable with fixing my dishwasher. He previously came out several months prior when my washing mashing went out as well and did an outstanding job.
Stacy - Mableton, GA
Patrick was great. He fixed my issue plus educated me on my washer and dryer. Very knowledgeable and helpful. 5 star service.
Great Service! Friendly and Professional
Aaron - Mableton, GA
Very relational, very careful of with my fridge and handling parts, great response time
Tia - Mableton, GA
Jeff - Mableton, GA
He’s well versed and knowledgeable great guy.
Carolyn - Mableton, GA
Amazing customer service.
Dana - Mableton, GA
Amazing customer service and thorough evaluation and diagnosis of issue. Kept in constant communication from beginning to end. In spite of the huge inconvenience of a broken washer, Patrick eased my mind and fixed the issue.
Fornando - Mableton, GA
Finally..... Great Service!
Adriane - Mableton, GA
My appliance technician went above and beyond to find the root cause of a leaking refrigerator. Thank you, Donnie!
Gene - Mableton, GA
Patrick is very knowledgeable and knows the appliances.
Terry - Mableton, GA
Knowledgeable serviceman. Excellent Job
James - Mableton, GA
Donny was very friendly and was able to fix my appliance fast and efficiently!
Great service by repairman.
Lynne - Mableton, GA
Do not like the company’s scheduling practice. You are required to take off an entire day to wait for a repairman to show up. You are not given a time window until after 8pm the evening before the appointment . This is such a headache.
Nathan - Mableton, GA
Cherie - Mableton, GA
Dana - Mableton, GA
Patrick diagnosed the problem over the phone. While onsite, quickly fixed the issue.
Cherie - Mableton, GA
Patrick was very professional. He explained what the issues were and he was able to fix the problem. Great job!
Brandon - Mableton, GA
Carol - Mableton, GA
wonderful service the man that came to my house was very polite and nice.
Awesome Service. Patrick is so Knowledge!
Homeowner - Mableton, GA
Dawn - Mableton, GA
DRYER WHIRLPOOL WED7300XW0 "Customer cmpl dryer showing AF error during use. Upon arrival, found no airflow from back of dryer. Blower pulley & belt had detached, causing no airflow. Reattached pulley with threadlock & reattached belt. Tested okay. Repair complete."
REFRIGERATOR WHIRLPOOL WRS315SDHM01 SxS both RC and FC doors; ordrng 1 LW11258450 (dor-fip) and 1 LW11258444 (dor-flp FC)
WASHER MAYTAG MVWX655DW1 "top load washer not spinning, entered diag ERROR CODES:F2E1 - stuck keyF7E1 - basket speed faultrandiag cycle no spin or agitate belt worn needs cam, gear case and belt replaced collected 200.99 via CC; ordrng 1 W11239857 (belt 37.80) and 1 W10721967 (drive pulley 36.71) and 1 W11035751 (gearcase)"
MICROWAVE WHIRLPOOL GMC305PDS6 mw/oven wall combo mw not heating needs mag/cap replaced; ordrng 1 W10245183 (magnetron) and 1 WP4375020 (capactr-mg) and 1 WP4375321 (fuse) and 1 ovendolly (oven dolly)
DISHWASHER WHIRLPOOL WDT730PAHZ0 dishwasher door 'popped' now opens without resistance needs spring and bushing replaced; ordrng 1 WP8268961 (pad) and 1 W11174981 (spring) and 1 WP8268990 (bushing)
MICROWAVE WHIRLPOOL WOC75EC0HS03 Installed UI console & tested okay. Repair complete.
DISHWASHER WHIRLPOOL WDT720PADM2 "dishwasher not starting entered diag ERROR CODE:F5E1 - door stuck closed needs latch assy and ECB replaced.collected 149.22 via CC; ordrng 1 W11413274 (ECB 82.55), used 1 WPW10653840 (LATCH 21.64) from stock"
DRYER MAYTAG MEDC465HW0 "dryer has high ptched squeal needs roler assy and idler pulley replaced; ordrng 2 349241T (support,roller)s and 1 WP691366 (pulley-idr)"
DISHWASHER KITCHENAID KDTE254ESS1 installed adjuster on R side. reversed handles per Customers request tested correctly
COOKTOP WHIRLPOOL W5CE3625AB00 "Customer cmpl stovetop is smoking from knob opening when using RL burner. Smoke appears to be from debris under cooktop. Unit will need to be disassembled & cleaned. Provided estimate to Customer for disassembly & cleaning. Customer declined estimate. Serial number didn't match what safety team provided. Contacted safety team & updated serial #. File #: 7726846466; (created new UIS, deleted prior attachment to UisID 20508)"
OTR MICROWAVE WHIRLPOOL WMHA9019HN1 Installed door & tested okay. Connected unit to WiFi to allow for software updates. Repair complete.
OVEN WHIRLPOOL WFC150M0EW3 "Customer cmpl oven is not heating. Upon arrival, tested bake/broil - neither is heating. Power supply is good (240VAC L1-L2 & 120VAC L1-N/L2-N). 240VAC across oven relay indicates that the relay on board is stuck open. Needs new control board.; ordrng 1 W11122557 (cntrl-elec)"
WASHER WHIRLPOOL WFW5620HW0 Installed UI console & tested okay. Repair complete.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "SxS no ice production. put into forced harvest no water to ice maker called TCT, spoke with Leann autho#WO7D400NPL2; ordrng 1 LW11026428 (dor-fip)"
MICROWAVE WHIRLPOOL GMC305PDS07 "Customer cmpl built-in M/W oven combo is not working. No UI display. M/W will work, but oven will not. Upon arrival, tested power supply & found good incoming power (240VAC). Found evidence of cockroaches around board area. Main control board is discontinued. Advised Customer that the unit is unrepairable."
DRYER MAYTAG MEDC215EW1 "Replaced exhaust thermistat. Tested cycling temperature & found unit is cycling off at ~168F with new thermistat. Exhaust duct is clear, lint screen no longer covered with fabric softener, & heater not shorted out. Repair complete.; pckd up 1 WP3387134 (thrmst-fix)"
OVEN WHIRLPOOL GBD307PDS7 "Customer cmpl top oven bake & broil comes on full when unit has power. Upon arrival, checked both bake & broil elements for dead shorts - neither are grounded to chassis, indicating that the control board relay is stuck closed. Control board is discontinued. Advised Customer that unit is unable to be repaired. Diagnosis covered by Whirlpool. Auth = WO2XEO2WL1"
WASHER WHIRLPOOL WTW4855HW1 Customer cmpl washer sometimes makes noise similar to coins rattling during spin on heavier loads. No error codes stored. Unable to reproduce issue. No debris under agitator. Calibrated load sensing. Repair complete.
OVEN KITCHENAID KESS908SPS00 "Customer cmpl oven door latch not closing. Upon arrival, found latch stuck in open position. Latch motor is not moving & needs to be replaced.; ordrng 1 WP9760889 (latch)"
WASHER-DRYER WHIRLPOOL WETLV27HW1 laundry center dryer making screeching noise. removed panel adjusted blower wheel assy tested correctlyFCC
DISHWASHER WHIRLPOOL WDF330PAHS3 dishwasher door hitting bottom of counter lowered by adjusting legs tested correctlyFCC
WASHER WHIRLPOOL WFW5620HW0 "Customer cmpl washer not turning on at all. Upon arrival, found supply voltage good (120VAC). Main control indicator light is blinking, so main control is good. Tested VDC to UI board & found ~13VDC supply to UI. UI board is defective.; ordrng 1 W11319991 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer cmpl icemaker bin won't lock into place & door switch is broken. Found ice bin latch broken, preventing bin from attaching properly. Front of icemaker bin is melting. Bin gasket is out of alignment, allowing RC air to seep into bin. Corrected gasket.; ordrng 1 W11396033 (rocker switch) and 1 W11185686 (ice-contnr)"
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Customer cmpl icemaker not dispensing ice. Upon arrival, ice bucket is full, but not engaged with auger motor. Found icemaker wiring loose & preventing ice bucket from sliding back fully on LH side. Corrected & tested okay. Repair complete. Auth = WO1TZO1APL1"
WASHER-TOP LOAD MAYTAG MVWB835DW0 "Customer cmpl washer is leaking when running large loads, not with small loads. Upon arrival, found F0E5 (off balance) error stored. Tested & found that the drain pipe is overflowing. Advised Customer to have a plumber inspect & correct drain issue. Repair complete."
REFRIGERATOR MAYTAG MFI2569YEM0 "Customer cmpl freezer is not cooling intermittently & icemaker stops working when cooling fails. Upon arrival, found ice buildup on evap cover, but coil is not frozen over. In diagnostic mode, tested FC evap fan - fan is not coming on. Found cockroaches on LV board, causing board to short. Advised Customer that damages due to cockroach infestation is not covered by warranty."
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Customer cmpl fridge is leaking. Upon arrival, found ice buildup on bottom of FC. Per SP W10632338E, needs p-trap replacement. Replaced drain tube with p-trap and cleared ice from FC & evap, including evap drain tube. Repair complete.; used 1 W10619951 (TUBE-DRAIN) from stock"
WASHER WHIRLPOOL GHW9400PW0 "Customer cmpl washer not completing cycles & not draining water. Voltage to pump is good (~123VAC), but pump is not working. Confirmed basket is spinning in diagnostic mode. Needs new drain pump. Customer declined estimate."
DRYER AMANA NED4655EW1 "Customer cmpl dryer is not running. Upon arrival, found 0VAC power supply. Circuit breaker was tripped. Reset circuit & tested okay. Advised Customer re: exhaust issues & timed dry vs auto dry. Repair complete."
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer cmpl RC is not cooling. Upon arrival, found evap cover covered with frost. Evap was covered in ice. Defrosted evap coil & found bimetal located on bend of evap coil. Adjusted bimetal, but still ordering motor w/ wire harness. Please allow 2 CC.; ordrng 1 W11224591 (motor-evap)"
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed water valve. Fill tube is frozen over again. Cleared ice with steamer. Repair complete.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer cmpl fridge is noisy during operation, door handles are loose, & dispenser housing isn't flush with dispenser opening on door. The noise is coming from the compressor & back panel screws are already tight. Advised Customer that sounds from compressor are normal. Tightened door handles. Dispenser housing is normal - plastic isn't flush due to design. No other issues found. Repair complete."
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer cmpl dishwasher is not drying or washing dishes well. Checked heating circuit in diagnostics & confirmed 120VAC supply to heater is good. Replaced heater & tested okay. Repair complete. No leaks.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer cmpl icemaker is not making ice again. Customer stated that ice stopped working about 3-4 days after last service. Found fill tube frozen over again, indicating a faulty water valve.; ordrng 1 WPW10179146 (valve-inlt)"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer cmpl dishwasher still not filling with water. Customer had a plumber out & plumber stated that the issue is with the water valve on dishwasher. Demonstrated to Customer that water pressure at water line to dishwasher is extremely low. Pressure at valve below sink is good, indicating that issue is with the water line to dishwasher. Advised Customer to have the plumber come back out & replace water line. Repair complete."
REFRIGERATOR KITCHENAID KBSD606ESS01 Customer cmpl fridge is leaking water when filter is removed. Faulty filter housing valve. Replaced housing & tested okay. Repair complete.
RANGE WHIRLPOOL WEG745H0FS0 "Customer cmpl burners not igniting & LR burner cap not staying on. Upon arrival, inspected burners & igniters. Igniters are working - demonstrated to Customer how to clean igniters & to remove/replace burners & caps properly. No other issues found. Repair complete."
RANGE AMANA ACR4503SFW2 Installed control board. Advised Customer that service guarantee does not apply due to cockroaches & that an exterminator will need to treat appliance. Repair complete.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Customer was not provided with accurate estimates previously & nothing has been charged to Customer to date. . No estimate information saved showing that information. Fridge is OOW & SP doesn't cover past 3 years from purchase. Contacted Whirlpool for concession. Auth = WNED5NESP1. Installed control board service kit. Adapter kit was installed on previous visit. Repair complete.
REFRIGERATOR KITCHENAID KRFC704FPS00 Installed UI board & main HV board. Still no response from door UI. Needs orion board as well.; ordrng 1 W11131873 (cntrl-elec)