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Local Reviews
for Loganville, GA
Powered by Fluid LOCALGreat Service
Chinasa Elue - Loganville, GA
Marvin was an excellent tech. He was very knowledgeable and thorough in his work with us. We appreciate him.
Great service
Zach - Loganville, GA
Great service
Nina - Loganville, GA
Great service
Great Warranty Servicr
JZ - Loganville, GA
Great service and communication. Excellent Tech
Hami
Zara - Loganville, GA
Excellent service
Thanks!!
James - Loganville, GA
Great service
John - Loganville, GA
Efficient
Reggie - Loganville, GA
Waste of time
Helen - Loganville, GA
When Roy was at the house, he said that they don’t make refrigerators to align anymore. So, the doors still weren’t even and the top of the refrigerator still wasn’t level. He even showed us a picture on his phone where the doors of a fridge in a commercial are uneven. Very disappointed to have yet another service call to balance the fridge.
Great tech
Erica - Loganville, GA
Came out took care of the issue, used protective wear on feet, very professional.
Marvin was very good. Was impressed with him. New what was wrong with my washing machine right off.He is highly recommended.
James - Loganville, GA
Was very knowledgeable.
Great service and dedication to job well done
John - Loganville, GA
A bit slow on getting replacement part from parts not having in stock. Service provided is good, dedicated to a job done quickly, dish washer works great at this time.
Belinda
Belinda - Loganville, GA
The technician and the service he proved was great. Mr. Purdy was very clean, courteous, and polite. His knowledge and understanding of what my microwave needed for the repair was evident. He had the parts taking little time to replace them. I will be requesting Mr. Purdy for any future appliance repairs we may need.
Great and onetime Service
Louis - Loganville, GA
Roy was very knowledgeable about fixing the problem with my whirlpool fridge. Right away he identified the problem. He had to order the part for the fan motor, but he came to fix it on the day he mention. Thanks
Fantastic Service
Marguerite - Loganville, GA
Mr. Tappin was very timely in his arrival. He was very knowledgeable and professional in getting the job done. He also offered suggestions for the appliances as well.
Fantastic
Cheryl - Loganville, GA
received prompt and courtesy service
Best Service Ever
Joseph - Loganville, GA
We were scheduled for a Friday appointment to fix our fridge, but ended up being available on Wednesday. The gentlemen were fantastic. Both were friendly and provided details as to the problem and the solution. They had us up and running again in no time at all. The technition even offered to call and check back in case we had any other problems with it by the next day. Great experience.
Very pleasant and professional
Stacy - Loganville, GA
Everything was explained so I understood what the issue was. They were very polite and even courteous to the cat.
Warranty Service
Josh - Loganville, GA
Great Job
William - Loganville, GA
Roy did a great job narrowing down were the vibration was coming from and fixed it.
Customer
Doris - Loganville, GA
There seemed to have been a disconnect between Whirlpool and service tech., who reportedly did not have whirlpool authorization to fixed the reported problem. This lead me to contact Whirlpool who has approved for the reported problem to be fixed (part has been ordered). Given this I could not rate the services because the service was not completed. Arrival time was convenient and I highly rated that category. I was somewhat upset with service tech but later apologized to him and he was accepting and understood. Of course I think service tech could have pursued with his company that Whirlpool had authorized this service.
service
James - Loganville, GA
Marvin P.
DISHWASHER WHIRLPOOL n/a found leak at valve tighten fitting bigger leak coming from cabient under sink damage not cause by dishwasher advised cust
Marvin P.
ICE MAKER KITCHENAID n/a cust has water problem will call back
Roy T.
DRYER MAYTAG MEDC215EW1 CHECK ONE DRYER AND FOUND THERMAL CUT-OFF OPEN TEST AIR FLOW AND SHOW CUSTOMER WITH VENT CONNECT AND WITHOUT THE VENT CONNECT REPLACE ONE THERMAL CUT-OFF AND ADVICE CUSTOMER TO HAVE VENT IN WALL TO ROOF CLEAN SOON BEFORE USING THE DRYER; used 1 279816 (CUTOFF-TML) from stock
Marvin P.
WASHER WHIRLPOOL WFW85HEFW0 check unit found working ok advised cust its touch to start not push
Roy T.
WASHER WHIRLPOOL WFW75HEFW0 check one washer front load and found error code f3-e2 and f8-e1 replace one pressues switch and one pressure hose test washer woorking
Marvin P.
WASHER WHIRLPOOL WFW75HEFW0 help tech on call
Marvin P.
DRYER MAYTAG MEDC465HW0 open heating element replaced tested unit ok advised cust lights in room blink when unit vis operating; used 1 279838 (ELEMENT) from stock
Marvin P.
WASHER WHIRLPOOL WTW5000DW1 installed control tested un it ok now
Marvin P.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 found icemaker ice in mold no ice in bin replaced icemaker; used 1 W10882923 (Alt for WPW103771) from stock
Roy T.
REFRIGERATOR KITCHENAID KRMF706EBS01 DOOR CAME WITH NO DOOR CLOSER; ordrng 1 W11163783 (CLOSER) and 1 W11188796 (CLOSER)
Marvin P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 found ref damage on right side rear also found condensor missing paper under condensor per whirlpool unit past 30 day warranty for replacement cust must call dealer for replacement ref# 7724931965 joel used plastic skid on floor unit damage floor because of damage under unit
Marvin P.
DRYER WHIRLPOOL WED8500DC3 INSTALLED INTER FACE TESTED UNIT OK NOW
Roy T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 CHECK ONE FRENCH DOOR REFRIGERATOR AND TURN UNIT OFF AND WAIT WHILE RETURN POWER TO UNIT UNABLE TO DUPLICATE THE NOISE COMING FROM THE REFRIGERATOR
Roy T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 check one side by side refrigerator and found all interior lights out replace three lights module test all lights working well
Marvin P.
DRYER WHIRLPOOL WED8500DC3 unit will not start order parts; ordrng 1 W11158455 (touch pad) and 1 WPW10739349 (control)
Marvin P.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 replaced lights in ref and frz tested unit ok
Marvin P.
RANGE - ELEC WHIRLPOOL WFE540H0ES1 installed left burner tested unit ok now
Roy T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 (REP TRINA )AUTH# WK68R00XPL1 FOUND LIGHT FLICKERING; ordrng 1 WPW10515058 (LIGHT) and 2 WPW10515057 (LIGHT)s
Roy T.
WASHER-TOP LOAD MAYTAG MVWB765FW2 check one washer and found gearcase making knocking noise when agiteating replace one gearcase assy recaliberate machine control
Marvin P.
DRYER WHIRLPOOL WED75HEFW1 INSTALLED CONTROL AND PANEL TESTED UNIT OK
Marvin P.
DISHWASHER WHIRLPOOL WDF330PAHW2 found water coming back into dishwasher from siphon break must be cleared or replaced advised cust.
Roy T.
RANGE - ELEC WHIRLPOOL WFE540H0ES1 check one range elect and found left front burner coil open replace one burner test with customer range working
Marvin P.
DRYER WHIRLPOOL WED75HEFW1 found unit shorted at line cord order parts; ordrng 1 W10919207 (PANEL-CNTL) and 1 W10875486 (control)
Roy T.
RANGE - ELEC WHIRLPOOL WFE540H0ES1 SRFILE#7724560080 CINDY REP FOUND COOK TOP LEFT FRONT BURNER OPEN; ordrng 1 W10823727 (ELMNT-SURF) and 1 W10857622 (SWITCH-INF)
Roy T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 CHECK ONE REFRIGERATOR AN ADJUST BOTH REFRIGERATOR DOORS
Marvin P.
DISHWASHER WHIRLPOOL WDF330PAHS3 installed door switch tested unit ok now
Roy T.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 CHECK ONE DISHWASHER AND FOIUND RETAINER MISSING REPLACE TWO RETAINER TEST TOE PANEL SECURE; used 2 WPW10503548 (RETAINER) from stock
Roy T.
WASHER-TOP LOAD MAYTAG MVWB835DW0 check one noe washer and found error code f6-e2 and f6-e3 communication between the ACU and the UI replace one user interface and one machine control recaliberate machine control test cycle working well
Roy T.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 AUTH# WJZVB00NL2 FOR DOUBLE LABOR REPLACE TWO REFRIGERATOR DOORD AND ONE NAME PLATE SET ALL TEMP TO FACTORY SETTINGS
Roy T.
WASHER MAYTAG MVWX655DW0 CHECK ONE WASHER AND FOUND THE BASKET HUB WORN OUT REPLACE ONE BASKET HUB AND RECALIBERATE MACHINE CONTROL AND RUN AUTO TEST CYCLE WASHER FINCTIONING AND WORKING WELL
Roy T.
WASHER AMANA NTW4516FW2 CHECK ONE WASHER TOP LOAD AND FOUND COLD WATER FILL HOSE DRIPPING BY THE WASHER INLET VALVE TIGHTEN HOSE AS MUCH AS I CAN AND ADVICE CUSTOMER TO REPLACE HOSE WITH WHIRLPOOL
Roy T.
WASHER-TOP LOAD MAYTAG MVWB835DW0 check one washer and founderror code f6-e3 and and f6-e2 both acu user interface not communication with each other f0-e3 over load cycle; ordrng 1 W10861510 (CONSOLE) and 1 W11100602 (CNTRL-ELEC)
Roy T.
WASHER WHIRLPOOL WTW7500GC2 check one washer top load and found gear ase making noise replace one drum assy (gear case ) recaliberate machine control and did auto test cycle and with load
Marvin P.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 found unit damage lower part of ref frame door will not seal causing unit to sweat cust refuse repairunit is unrepairable frame must be beat back in place for door to seal correct
Marvin P.
DISHWASHER WHIRLPOOL WDF330PAHS3 switch for door shiorted order part; ordrng 1 WPW10274884 (BOLT-LATCH)
Marvin P.
DRYER AMANA NED4655EW1 advised cust that venting is blocked explainto cust how to clear venting unit ok ajuc3juapl1
Roy T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 CHECK ONE SIDE BY SIDE REFRIGERATOR AND FOUND ONE DOR HIGHER THER THE OTHER ADJUST CABINET WHEEL AND LEVEL UNIT SHOW CUSTOMER ALL WORKING WELL
Roy T.
REFRIGERATOR-FD WHIRLPOOL WRF757SDEM00 CHECL ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER DOOR NOT CLOSING REMOVE FREEZER COVER DEFROST ICE AND CLEAN ICE BUILD TEST OPTION 38 HEATER WORKS TEST OPTION4AND 5 GOOD FROST PATTERN
Roy T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND TEMP IN REFRIGERAROT 38*F TEST DAMPER OPENING AND CLOSING ALSO THE ICMAKER IN THE OFF POSITION CYCLE ICE MAKER IN TEST 25 IM FILL INCOMING WATER PRESSURE A LITTLE LOW HAVE NO BEARING ON THE REFRIGERATOR TEMP
Marvin P.
WASHER MAYTAG MVWX655DW1 found unit not spinning replaced actuator tested unit ok now; used 1 W10913953 (