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Local Reviews
for Loganville, GA
Powered by Fluid LOCALReally good service. Learned a lot
Cheryl - Loganville, GA
He should give classes
Great Service.
Alfonza - Loganville, GA
Great Service.
Sharon
Sharon Kent - Loganville, GA
Great customer service
Glenda - Loganville, GA
He was very informative
great service
Kenneth - Loganville, GA
fast and courteous
Wonderful Customer Service
Andrea - Loganville, GA
He was very pleasant and took his time to explain what the issue was and way to prevent it from occurring again. Very good customer service
Great service
Eboni - Loganville, GA
Great Service
Chinasa Elue - Loganville, GA
Marvin was an excellent tech. He was very knowledgeable and thorough in his work with us. We appreciate him.
Great service
Zach - Loganville, GA
Great service
Nina - Loganville, GA
Great service
Great Warranty Servicr
JZ - Loganville, GA
Great service and communication. Excellent Tech
Hami
Zara - Loganville, GA
Excellent service
Thanks!!
James - Loganville, GA
Great service
John - Loganville, GA
Efficient
Reggie - Loganville, GA
Waste of time
Helen - Loganville, GA
When Roy was at the house, he said that they don’t make refrigerators to align anymore. So, the doors still weren’t even and the top of the refrigerator still wasn’t level. He even showed us a picture on his phone where the doors of a fridge in a commercial are uneven. Very disappointed to have yet another service call to balance the fridge.
Great tech
Erica - Loganville, GA
Came out took care of the issue, used protective wear on feet, very professional.
Marvin was very good. Was impressed with him. New what was wrong with my washing machine right off.He is highly recommended.
James - Loganville, GA
Was very knowledgeable.
Great service and dedication to job well done
John - Loganville, GA
A bit slow on getting replacement part from parts not having in stock. Service provided is good, dedicated to a job done quickly, dish washer works great at this time.
Belinda
Belinda - Loganville, GA
The technician and the service he proved was great. Mr. Purdy was very clean, courteous, and polite. His knowledge and understanding of what my microwave needed for the repair was evident. He had the parts taking little time to replace them. I will be requesting Mr. Purdy for any future appliance repairs we may need.
Great and onetime Service
Louis - Loganville, GA
Roy was very knowledgeable about fixing the problem with my whirlpool fridge. Right away he identified the problem. He had to order the part for the fan motor, but he came to fix it on the day he mention. Thanks
Fantastic Service
Marguerite - Loganville, GA
Mr. Tappin was very timely in his arrival. He was very knowledgeable and professional in getting the job done. He also offered suggestions for the appliances as well.
Fantastic
Cheryl - Loganville, GA
received prompt and courtesy service
Best Service Ever
Joseph - Loganville, GA
We were scheduled for a Friday appointment to fix our fridge, but ended up being available on Wednesday. The gentlemen were fantastic. Both were friendly and provided details as to the problem and the solution. They had us up and running again in no time at all. The technition even offered to call and check back in case we had any other problems with it by the next day. Great experience.
Very pleasant and professional
Stacy - Loganville, GA
Everything was explained so I understood what the issue was. They were very polite and even courteous to the cat.
Warranty Service
Josh - Loganville, GA
Great Job
William - Loganville, GA
Roy did a great job narrowing down were the vibration was coming from and fixed it.
Customer
Doris - Loganville, GA
There seemed to have been a disconnect between Whirlpool and service tech., who reportedly did not have whirlpool authorization to fixed the reported problem. This lead me to contact Whirlpool who has approved for the reported problem to be fixed (part has been ordered). Given this I could not rate the services because the service was not completed. Arrival time was convenient and I highly rated that category. I was somewhat upset with service tech but later apologized to him and he was accepting and understood. Of course I think service tech could have pursued with his company that Whirlpool had authorized this service.
Roy T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 CHECK ONE REFRIGREATOR AND FOUND FREEZER TEMP 0*F TEST ICE MAKER HEAVEST CYCLE WORKS AND FILL WITH WATER ACVICE CUSTOMER CUBES ARE SMALL IT WITT TAKE A LITTLE LONGER TO FILL
Roy T.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 CHECK ONE SIDE BY SIDE REFRIGERATOR AND FOUND HAVE ICE BUT NOR HARVESTING DID TEST 44 AND ICE MAKER ROTATE; ordrng 1 W10873791 (ICEMAKER) and 1 WPW10341320 (VALVE-INLT)
Marvin P.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 found unit on off advised cust unit will only make so much ice turn on and let operate
Marvin P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 air in water line cleared water line advised cust to replace water line in rear of unit
Marvin P.
MICROWAVE WHIRLPOOL WMH32519HZ3 control and bulb order parts; ordrng 1 W11342846 (control) and 1 8206232A (bulb)
Marvin P.
REFRIGERATOR MAYTAG MFI2570FEZ06 found out rhat cust replaced filter cleared air from unit reinstalled door hndle for frz
Marvin P.
DISHWASHER KITCHENAID KDTE234GPS0 check unit found cust using cleaning brush before loading unit has not leaks
Marvin P.
BEVERAGE CENTER KITCHENAID KUBL204ESB00 ref #7725568498 no freon in unit missing schrader pins on both drier and process valve pins looks like someone replaced drier advised cust to call kitchenaid for auth
Roy T.
WASHER MAYTAG MVWB765FW3 checked one washer top mount for water leal test bedding cycle wash to first drain no leak then test rinse no leak at the valve assy there is water mark under the hot water inlet customer said he tighten the hose inspected the bottom of the washer no leak
Marvin P.
DRYER WHIRLPOOL WED6620HW0 INSTALLED CONTROL AND PANEL TESTED UNIT OK
Roy T.
DRYER MAYTAG MEDC465HW0 "checck one dryer and found bra under wire short element and burn out the fuse and door handle broken replace one element one door handle and one thermal fuse and cut off test dryer working as design also advice customer to have vent in wall clean; used 1 W10861225 (HANDLE), 1 279838 (ELEMENT), 1 WP3392519 (THERMAL FUSE (91 C)), and 1 279816 (CUTOFF-TML) from stock"
Marvin P.
DISHWASHER AMANA ADB1400AGW1 found drain hose bent close reimstalled wire tied
Marvin P.
REFRIGERATOR WHIRLPOOL WRF560SEHB00 found water leak at copper line coming into valve floor flooded damage advised cust to call vendor thighten fitting leak stop ref set to cold adjusted control
Marvin P.
DRYER MAYTAG MEDX655DW1 installed motor /blower and support wheels tested
Marvin P.
REFRIGERATOR WHIRLPOOL KSSP48QJS00 needs high speed fan motor; ordrng 1 WP4389155 (motor-evap)
Marvin P.
REFRIGERATOR WHIRLPOOL GI6FARXXY08 unit evap drain iced up defrosted coil and drain replaced drain tube tested unit ok; used 1 W10619951 (TUBE-DRAIN) from stock
Marvin P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 installed control board unit ok now
Marvin P.
REFRIGERATOR KITCHENAID KRMF706EBS01 defrosrted evap installed fan motor tested unit ok
Marvin P.
WASHER WHIRLPOOL WTW5000DW1 s- code part control no money in house cust will call to paid deposit did not pay service call
Marvin P.
WASHER MAYTAG MVWB865GC0 shorted wire to pump repaired wire tested
Roy T.
REFRIGERATOR JENN-AIR JFX2897DRM02 check one fench door refrigerator and found freezer top drawer bracket broken replace one bracket show customer drawer now works as design
Roy T.
DISHWASHER WHIRLPOOL WDT750SAHZ0 checked one dishwasher and found top rack adjuster wheel broken remoce and replace two adjuster and show customer the operation working as design
Roy T.
DISHWASHER KITCHENAID KDTE234GPS0 check one dishwasher test customer complain that it leaks water from the left side found the dishwasher low on the left side adjust left foot advice customer to run one cycle and see what happen after the adjustment and not to rinse the dishes
Marvin P.
DRYER AMANA NED4655EW1 found unit heating advised cust something is wrong with his power coming into unit
Marvin P.
DRYER WHIRLPOOL WED6620HW0 unit will not light up order parts; ordrng 1 W11370450 (control panel) and 1 W11350214 (control)
Marvin P.
RANGE-GAS WHIRLPOOL WFG505M0BS3 found oven temp off set unit back to factory setting unit ok now level to keep unit from rocking
Marvin P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 ref#7725465547 found control not going into defrost order parts floor damage from last company out on call; ordrng 1 W11174836 (cntrl-elec) and 1 WPW10384183 (thermistor)
Marvin P.
OVEN WHIRLPOOL WOD77EC0HV00 installed console tested unit ok now time dropping out
Marvin P.
REFRIGERATOR WHIRLPOOL WRS588FIVH00 found augar motor frozen defrosted unit ok now adjusted doors for cust
Marvin P.
RANGE WHIRLPOOL WFG550S0HZ0 installed control tested unit ok now
Roy T.
REFRIGERATOR JENN-AIR JFX2897DRM02 checked one frernch door refreigerator and found the upper freezer drawer bracket tab broken; ordrng 1 W10858092 (BRACKET)
Marvin P.
OVEN AMANA AER6303MFS2 replaced control tested unit ok now
Marvin P.
REFRIGERATOR WHIRLPOOL KSSP48QJS00 installed compressor evap efm ref / frz door gasket heater pan and exchanger rechared unit 7.50 oz
Roy T.
DRYER MAYTAG MEDB835DW4 CHECK ONE DRYER REMOVE ALL PANEL CND CHECK FOR BURN WIRE NO WIRE BURN ADVICE CUSTOMER TO REPLACE
Marvin P.
DISHWASHER IKEA IUD8555DX3 found drain hose to low advised cust to reroute drain hose tested unit ok now
Marvin P.
RANGE WHIRLPOOL WFG550S0HZ0 range display peeling order part; ordrng 1 W11258611 (cntrl-elec)
Marvin P.
DISHWASHER WHIRLPOOL WDT720PADW2 pad on door broken installed new pad tested unit ok now; used 2 WP8268961 (PAD) from stock
Marvin P.
WASHER WHIRLPOOL WTW4616FW0 installed control tested unit ok now
Roy T.
RANGE - ELEC MAYTAG MER8650FZ1 check one free standing electric range amd found door gasket damage replace one gasket-door
Marvin P.
DISHWASHER WHIRLPOOL WDT720PADW2 pad on door broken installed new pad tested unit ok now; used 2 WP8268961 (PAD) from stock