Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for Loganville, GA
Powered by Fluid LOCALWaste of time
Helen - Loganville, GA
When Roy was at the house, he said that they don’t make refrigerators to align anymore. So, the doors still weren’t even and the top of the refrigerator still wasn’t level. He even showed us a picture on his phone where the doors of a fridge in a commercial are uneven. Very disappointed to have yet another service call to balance the fridge.
Great tech
Erica - Loganville, GA
Came out took care of the issue, used protective wear on feet, very professional.
Marvin was very good. Was impressed with him. New what was wrong with my washing machine right off.He is highly recommended.
James - Loganville, GA
Was very knowledgeable.
Great service and dedication to job well done
John - Loganville, GA
A bit slow on getting replacement part from parts not having in stock. Service provided is good, dedicated to a job done quickly, dish washer works great at this time.
Belinda
Belinda - Loganville, GA
The technician and the service he proved was great. Mr. Purdy was very clean, courteous, and polite. His knowledge and understanding of what my microwave needed for the repair was evident. He had the parts taking little time to replace them. I will be requesting Mr. Purdy for any future appliance repairs we may need.
Great and onetime Service
Louis - Loganville, GA
Roy was very knowledgeable about fixing the problem with my whirlpool fridge. Right away he identified the problem. He had to order the part for the fan motor, but he came to fix it on the day he mention. Thanks
Fantastic Service
Marguerite - Loganville, GA
Mr. Tappin was very timely in his arrival. He was very knowledgeable and professional in getting the job done. He also offered suggestions for the appliances as well.
Fantastic
Cheryl - Loganville, GA
received prompt and courtesy service
Best Service Ever
Joseph - Loganville, GA
We were scheduled for a Friday appointment to fix our fridge, but ended up being available on Wednesday. The gentlemen were fantastic. Both were friendly and provided details as to the problem and the solution. They had us up and running again in no time at all. The technition even offered to call and check back in case we had any other problems with it by the next day. Great experience.
Very pleasant and professional
Stacy - Loganville, GA
Everything was explained so I understood what the issue was. They were very polite and even courteous to the cat.
Warranty Service
Josh - Loganville, GA
Great Job
William - Loganville, GA
Roy did a great job narrowing down were the vibration was coming from and fixed it.
Customer
Doris - Loganville, GA
There seemed to have been a disconnect between Whirlpool and service tech., who reportedly did not have whirlpool authorization to fixed the reported problem. This lead me to contact Whirlpool who has approved for the reported problem to be fixed (part has been ordered). Given this I could not rate the services because the service was not completed. Arrival time was convenient and I highly rated that category. I was somewhat upset with service tech but later apologized to him and he was accepting and understood. Of course I think service tech could have pursued with his company that Whirlpool had authorized this service.
service
James - Loganville, GA
Roy T.
WASHER-TOP LOAD MAYTAG MVWB835DW0 check one washer and founderror code f6-e3 and and f6-e2 both acu user interface not communication with each other f0-e3 over load cycle; ordrng 1 W10861510 (CONSOLE) and 1 W11100602 (CNTRL-ELEC)
Roy T.
WASHER WHIRLPOOL WTW7500GC2 check one washer top load and found gear ase making noise replace one drum assy (gear case ) recaliberate machine control and did auto test cycle and with load
Marvin P.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 found unit damage lower part of ref frame door will not seal causing unit to sweat cust refuse repairunit is unrepairable frame must be beat back in place for door to seal correct
Marvin P.
DISHWASHER WHIRLPOOL WDF330PAHS3 switch for door shiorted order part; ordrng 1 WPW10274884 (BOLT-LATCH)
Marvin P.
DRYER AMANA NED4655EW1 advised cust that venting is blocked explainto cust how to clear venting unit ok ajuc3juapl1
Roy T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 CHECK ONE SIDE BY SIDE REFRIGERATOR AND FOUND ONE DOR HIGHER THER THE OTHER ADJUST CABINET WHEEL AND LEVEL UNIT SHOW CUSTOMER ALL WORKING WELL
Roy T.
REFRIGERATOR-FD WHIRLPOOL WRF757SDEM00 CHECL ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER DOOR NOT CLOSING REMOVE FREEZER COVER DEFROST ICE AND CLEAN ICE BUILD TEST OPTION 38 HEATER WORKS TEST OPTION4AND 5 GOOD FROST PATTERN
Roy T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND TEMP IN REFRIGERAROT 38*F TEST DAMPER OPENING AND CLOSING ALSO THE ICMAKER IN THE OFF POSITION CYCLE ICE MAKER IN TEST 25 IM FILL INCOMING WATER PRESSURE A LITTLE LOW HAVE NO BEARING ON THE REFRIGERATOR TEMP
Marvin P.
WASHER MAYTAG MVWX655DW1 found unit not spinning replaced actuator tested unit ok now; used 1 W10913953 (
Roy T.
WASHER WHIRLPOOL MVWB856GW0 check one washer and found no error codes run auto cycle adjust both front foot test washer with load and show customer washer spining well
Roy T.
WASHER-TOP LOAD MAYTAG MVWB765FW2 check one washer and found control not opering correctly replce one control elect test washer also advice costomer the noise is normal its the rotor and slider makinf that noise when agitator
Roy T.
DISHWASHER WHIRLPOOL WDF330PAHW1 CHECK ONE DISHWASHER AND FOUND MICROSWITCH BAD REPLACE ONE MICROSWITCH TEST DIDHWASHER WORKING WELL
Roy T.
WASHER-TOP LOAD MAYTAG MVWB765FW2 check one washer and found no error code the the noise is the slider and the rotor back and fourth when in the agitating cycle; ordrng 1 W11195970 (CNTRL-ELEC) and 1 W10754448 (CLUTCH) and 1 W10734521 (SLIDER)
Marvin P.
MICROWAVE WHIRLPOOL WMH31017HZ0 "found shorted door switches replaced switches tested unit ok now; used 1 WPW10156813 (INTERLOCK), 2 W10727360 (SWITCH), and 1 W10269458 (SWITCH) from stock"
Roy T.
WASHER-TOP LOAD MAYTAG MVWB765FW2 check one washer top load and making noise rotor nut strip replace one gear case (drum assy) one rotor aand one stator and ond clutch recaliberate machine control test washer
Roy T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 check one side by side refrigerator and found evap fan motor not running replace one motor-evap and clear frozen water line test water dispensing and evap fan running
Roy T.
WASHER WHIRLPOOL WTW4816FW1 SR#7724509973 CHECK ONE WASHER AND FOUND GEART CASE BAD AND CAM BROKEN REPLACE ONE GEAR CASE ONE CAM AND ONE ELECT CONTROL RECALIBERATE MACHINE CONTROL TEST WASH CYCLE WORKING WELL ; used 1 W10721967 (CAM) from stock
Roy T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 check one side by side refrigerator ansd found 122v ac to evap fan motor resistance is 28 mega ohms not running; ordrng 1 WP2315549 (MOTOR-EVAP) and 1 W11174836 (CNTRL-ELEC)
Roy T.
WASHER WHIRLPOOL MVWB835DW3 gear case froze to basket needs a new tub job and basket assembly installed wash plate and screw; ordrng 1 W10512161 (TUB-OUTER) and 1 W10811960 (BASKET) and 1 W10902814 (WASHPLATE) and 1 W10752187 (SCREW)
Roy T.
DISHWASHER WHIRLPOOL WDF330PAHW1 CHECK ONE DISHWASHER AND FOUND DOOR LATCH MICROSWITCH BAD; ordrng 1 WPW10274884 (BOLT-LATCH) and 1 W11025157 (PUMP&MOTOR) and 1 W11087226 (CNTRL-ELEC)
Roy T.
WASHER-TOP LOAD WHIRLPOOL WTW4816FW1 CHECK ONE WASHER AND FOUND NO ERROR CODE WASHER SPIN WELL UP TO SPEED BUR AGITATION IS SLOWTO A STOP; ordrng 1 CNTRL-ELEC (CNTRL-ELEC) and 1 W11255272 (GEARCASE)
Roy T.
WASHER WHIRLPOOL MVWB835DW3 AGITATOR SCREW STRIP NEED TO REPLACE THE SCREW; ordrng 1 W10752187 (SCREW)
Roy T.
WASHER WHIRLPOOL WTW7500GC2 CHECK ONE WASHER AND FOUND WASHER MACKING KNOCKING NOISE IN THE AGITATION CYCLE REPLACE ONE CLUTCH AND OND SLIDER AND ONE CONTROL ELECT RUN RECALIBERATION CYCLE AND AUTO WASH CYCLE TEST WASH /SPIN CYCLE NO NOISE OR KNOCKING
Roy T.
WASHER-TOP LOAD MAYTAG MVWB765FW2 check one washer and found error code f7-e9 arotor screwstrip unable to remove nd making knocking when agitate; ordrng 1 W11195971 (GEARCASE) and 1 W11195971 (STATOR) and 1 W10754448 (CLUTCH) and 1 W11260238 (ROTOR) and 7 W11027980 (SCREW)s and 1 W11195970 (CNTRL-ELEC)
Roy T.
RANGE WHIRLPOOL WGG745S0FS02 check one double oven free standing and found switch membrane burn and crack replace one membrane test all function working well
Roy T.
MICROWAVE WHIRLPOOL WMH31017FS0 check one microwave and found turn table wheel not align remove plate and show customer how to replace
Roy T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 check one side by side refrigerator and found compressor viberating with condenser coil remove back cover and fix tubing test unit ok
Roy T.
WASHER-TOP LOAD WHIRLPOOL WTW8500DR2 cherck one washer and found error code f7-e9 lock rotor inspect rotor and found fues to carpet and all four foot down advice customere to cut out the carpet under the washer extened all four foot out clear error did auto test and recaliberate machine control test rinse spin cycle working well
Roy T.
WASHER-TOP LOAD MAYTAG MVWB835DW3 check one washer found gear case seal squeaking adgitation.; ordrng 1 W10811956 (GEARCASE) and 1 W10902814 (WASHPLATE)
Roy T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 check one side by side refrigerator and replace one water filter supply by customer test dispenser and bleed air
Roy T.
DISHWASHER KITCHENAID KDTE234GPS0 check one dishwasher and found sumpm&motor not running getting 121v ac retplace on pump&motor run diagnostic cycle test all compoents working well
Roy T.
RANGE MAYTAG MER8674AB0 call customer and and she said she is not doing the repair lowes coming to get the appliance
Roy T.
COOKTOP WHIRLPOOL WFE515S0EW1 check one range and found the left front element open replace one element test working well
Roy T.
WASHER-TOP LOAD WHIRLPOOL WTW7500GC2 check one washer and drain pump making noise also some times the door latch keep clicking; ordrng 1 W11130238 (CNTRL-ELEC) and 1 W10734521 (SLIDER) and 1 W10876600 (pump) and 1 W10754448 (CLUTCH) and 1 W10754161 (ROTOR)
Roy T.
RANGE MAYTAG MER8674AB0 safty SR#7724298890 (SAFTY REP LISA ) check one range found element broken; ordrng 1 W10779716 (ELMNT-BAKE)
Roy T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 SR#7724331373 TEST THERMISTOR IN 32*F WATER RESISTANCE WASABOUT 7.85 OHMSREPLACE DIFFUSE CONTROL AND USER INTERFACE SET TEMP INSTRUCT BY TECH ASSIST TI 3*F HIGHER AND ADVICE CUSTOMER GIVE THREE TO FOUR DAYS BEFORE CHANGING THE SETTING TO A LOWER TEMP
Roy T.
FREEZER MAYTAG MZF34X160DW00 check one upright freezer and show customer how to change the temp
Roy T.
WASHER WHIRLPOOL WET4024EW0 WJ84Y00EPL2 REP (VICTORIA) CHECK ONE WASHER AND FOUND GEART CASE AND BASKET DRIVE MAKING NOISE REPLACE ONE GEAR CASE ONE BASKET ONE CLUTCH AND ONE DRIVE BLOCK TEST WASHER AGITATOR AND SPIN NO NOISE
Roy T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 check one dishwasher fill inlet valve was bad water was leaking replaced fill inlet valve did test made sure no leaks was preseent.
Roy T.
WASHER WHIRLPOOL WET4024EW0 check one stackable found basket drive making loud noise; ordrng 1 W10820043 (BASKTDRIVE) and 1 285785 (CLUTCH) and 1 3360629 (GEARCASE ASY COMP SR) and 1 WP389140 (BLOCK)