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for Loganville, GA
Dishwasher Repaired and Running Perfectly
Phillip - Loganville, GA
Repairman was on time and in no time diagnosed the problem and replaced a defective part.
William - Loganville, GA
Very knowledgeable repair man, this employee needs to be head of service department if he chooses to. Excellent service these days is hard to find. Thank you for all you do.
Alice - Loganville, GA
Very informative and helpful! Great service!
Bryan - Loganville, GA
Very informative and helpful! Great service!
Top notch agent of the company
Keshon - Loganville, GA
Marvin was great. He came in knowing what to do and made it look easy. He even gave me some tips for the future. I hope everyone who gets marvin allows him to pass on his wealth of knowledge. I have no issue calling the company for any future issues with agents like Marvin on the job. Thanks a bunch for the help!
Clenyon - Loganville, GA
Johnny - Loganville, GA
Best experience I have had with a technician.
Alexander - Loganville, GA
It was very nice and Easy dealing with this company to fix the issue
Great service and a great guy
Jeff - Loganville, GA
Very nice and helpful
Repaired properly the first time
David - Loganville, GA
Marvin was great as the repair technician. The scheduling was not so great The office told me one time frame which I then found out was incorrect.
Lashell - Loganville, GA
Friendly knowledgeable service recognition.
Awesome service- Very professional technician
Dellie - Loganville, GA
Marvin is a very knowledgeable technician.. He was able to identify the problem in a short time.. He also provided valuable information on the proper care and maintenance of my washing machine.. He wore appropriate PPE to carry out his job in light of COVID 19. We felt safe.
Aishah - Loganville, GA
Saheed - Loganville, GA
Carla - Loganville, GA
Great service rep explain every thing to me
Delores - Loganville, GA
Great customer rep, very informative and friendly. I would definitely recommend him to everyone!!
Yolanda - Loganville, GA
Audra - Loganville, GA
Great service! He educated us on how to take the best care of all our kitchen appliances.
Great service & Advice
Aaron - Loganville, GA
Lindsey - Loganville, GA
I had Purdy come fix our oven. He was the best we have ever had. Polite, super clean, put everything back the way he found it and made sure he was safe with our floors. I highly recommend the company and Mr. Purdy.
Kevin - Loganville, GA
Robertandcynthia - Loganville, GA
Bill - Loganville, GA
Technician was friendly and knowledgeable
Laura - Loganville, GA
Me. Purdue provides the BEST service of any of your techs. He is very professional and truly cares about the customer. He takes the time to show respect for customers’ property. His work is thorough and top quality!
Very knowledgeable and helpful!
Beverly - Loganville, GA
Julia - Loganville, GA
Maytag Dishwasher Service
Marga - Loganville, GA
Lisa - Loganville, GA
Our technician offered some useful advice regarding our whirlpool fridge.
REFRIGERATOR SBS WHIRLPOOL GSF26C4EXB00 installed both ref and rz thermister and pertechline replaced bimetal no to covid-19 q1 q2 q3 not signed due to covid-19
WASHER-TOP LOAD WHIRLPOOL WTW5105HW0 "SR FILE# 7728788566 CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE WASHER TOP LOAD AND FOND ERROR CODE F0-E2 SUDS CONDITIONS RUN COMPLETE QUICK WASH WITH LOAD NO ISSUE CALL TECH ASSIST; ordrng 1 WP353244 (HOSE)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 found left side french door dropped shim door tested unit ok now also handles loose reinstalled no to covid-19 q1 q2 q3 not signed due to covid-19
DRYER - ELECTRIC WHIRLPOOL WED5100HW0 "CUSTOMER ANS TO Q1,Q2:NO CUSTOMER COMPLAIN SENSOR NOT SENNING CLOTHES RUN DIAGNOSTIC TEST AND FOUND NO ISSUE WITH SENSOR DID NOT SIGN DUE TO COVID 19 PROTOCOL"
FREEZER-UPRIGHT MAYTAG MZF34X16DW01 AUTH#MSBYP00XL2 FOR DOUBLE LABOR checked one refrigerator and found refrigerator un plug; REPLACE 1 W10858281 (EVAPORATOR) and 1 W10507884 (COMPRESSOR) and 1 W11382529 (CNTRL-ELEC)VACCUM AND CHARGE WITH 3.5 OZ OF FREON SET TEMP
WASHER WHIRLPOOL WTW5000DW1 found control not operating all the time cust will replace unit
DISHWASHER WHIRLPOOL WDT970SAHZ0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE DISHEASHER AND RUN DIAGNOSTIC CYCLE HEATER WORKS FILL RINSE AID DESPENSER WITH SAMPLE DID NOT SIGN DUE TO COVID 19 PR0TOCOL; used 1 W10839245 (WET AGENT) from stock"
REFRIGERATOR KITCHENAID KRMF706EBS01 called office control and fzr fan motor not cover lobar 289.00 cust upset said first tech did not correct the problem called office gile in office told cust n/c for repair ?????? CUST WILL CALL KITCHENAID FOR AUTH
DISHWASHER MAYTAG MDB4949SHZ0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE DISHWASHER AND FOUND THE CONTROL LOCK ON AND THE THIRD LEVEL SPRAY ARM CAME OFF NEED THE RETAINER SHOW CUSTOMER HOW TO UNLOCK THE CONTROL; REPLACE 1 WPW10327455 (ARM-SPRAY ) and 1 WP3400918 (RETAINER DID NOT SIGN DUE TO COVID 19 PROTOCOL"
COOKTOP WHIRLPOOL WFE525S0JV0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE ELECT RANGE AND FOUND COOK TOP DAMAGE ,REPLACE ONE COOK TOP ,CID NOT SIGN DUE TO COVID 19 PROTOCOL"
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 "customer ans to q1,q2:no checked one washwer top load and found WATER BY THE LEFT FRONT FOOT RUN CYCLE TWO TIMES IN DEEP WASH DID NOT SEE HOW THE WATER GET THERE TUB NOT LEADKIG ALSO THE NOIUSE FROM THE WATER VALVE IS PRESSURE GOING THROUGH THE VALVE PERIODICALLYDID NOT SIGN DUE TO COVID 19 PROTOCOL"
BUILT-IN M/W JENN-AIR JMD2124WS assist tech 31
BUILT-IN M/W JENN-AIR JMD2124WS installed console tested unit ok now no to covid19 q1 q2 q3 not signed due to covid19 extra lobar # waited 1 hr
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER LED MODULE OUT ALSO TEST FREEZER TEMP AT 0*F REPLACE ONE MODULE TEST LIGNT WORKING"
REFRIGERATOR SBS WHIRLPOOL WRS325SDHW01 "SR FILE#7728764394 CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE SBS REFRIGERATOR AND FOUND THE DRAIN FITTING COLLAPSE BLOCKING WATER FROM FLOWING REFRIGERATOR NON REPAIRABLE ADVICE CUSTOMER TO CALL CUSTOMER SERVICE"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 installed control icemaker and fan motor no to covid-19 q1 q2 q3 not signed due to covid-19
WASHER MAYTAG MVWB765FW4 found bolt holding rotor on floor reinstalled no to covid-19 q1 q2 q3
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "SR#7728694427 CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE OTR MICROWAVE RUN MICROWAVE FOR TWO MINS ALSO THE CIRCUIT BREAKER IS CONNECT TO A ARC FAULT BREAKER CALL WHIRL POOL TECH ASSIST ,TO ADVICE CUSTOMER TO HAVE THE ELECT CHECK (1) IF THE GROUND LOOSE ,(2) REPLACE THE BREAKER OR WITH A REGULAR BREAKER. THAT WILL SPOT THE TRIPPING THE MICROWAVE IS OPERATING AS DESIGN NO FAULT WITH THE UNIT"
DISHWASHER WHIRLPOOL MDB8989SHZ0 found unit operating ok advised cust on cleaning no tyo covid q1 q2 q3
REFRIGERATOR WHIRLPOOL GSF26C4EXB00 "found frosted venting in ref. checked return venting found a paper towel blocking hole for lower bin; ordrng 1 2182381 (thermostat,defrost per techline) and 2 W10316760 (thermistor)s"
BUILT-IN M/W JENN-AIR JMD2124WS found unit will not open or close order parts no to covid 19 q1 q2 q3; ordrng 1 WPW10277906 (panl-cntrl) and 1 WPW10775418 (cntrl-elec) and 1 WPW10278538 (relay-pwr) and 1 2/mc (2m/c)
DISHWASHER MAYTAG MDB8989SHW0 found cust using soap to clean dishes before washing in unit causing unit to foam over also level so that door can close correct no to covid-19 q1 q2 q3 not sign due to covid
RANGE - ELEC WHIRLPOOL WFE550S0HZ1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE ELECT RANGE AND FOUND BOTH DOOR HINGE BROKEN REPLACE TWO DOOR HINGE TEST DOOR NOW CLOSING WELL. DID NOT SIGN DUE TO COVID 19 PROTOCOL"
RANGE-GAS MAYTAG MGR6600FZ1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE GAS RANGE AND FOUNE CUSTOMER COMPLAIN THAT OVEN TURN ON /OFF WHILE IN UES TEST PRE HEAT AND SHOW CUSTOMER WHEN TEMP REACH DESIRE SETTING OVEN WILL CYCLE TO MAINTAIN TEMP DID NOT SIGN DUE TO COVID 19 PROTOCOL"
N/A N/A WTW5840BW0 unit out of bal needs parts no to covid-19 q1 q2 q3; ordrng 1 W10780044 (suspension) and 1 WPW10556325 (ring-tub) and 1 W10521298 (spin basket)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 frz switch rocker broke off cust try to remove pull switch out can not reomve connector to plug back in switchgot switch to plug in no to covid-19 q1 q2 q3 not signed due too covid-19
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 icemaker stop again order parts; ordrng 1 W10846539 (evaporator fan blade) and 1 W10843055 (cntrl-elec) and 1 W11294907 (icemaker)
DISHWASHER WHIRLPOOL WDF130PAHS1 installed dispensor tested no to covid-19 q1 q2 q3 not signdue to covid-19
DRYER MAYTAG MEDC215EW1 "installed timer and gasket not sign due to COVID-19 protocol. Q1: No, Q2: No Q2:3 NO"
WASHER-TOP LOAD AMANA NTW4516FW3 customer answer no to q1 and q2 was getting error f8-e1clear code did calebration and run a diagnostic test hot water valve was shut off customer could not sign do to covid 19
DRYER AMANA n/a "q1 and q2 answer no dryer leg broke off and dryer wasnt venting properly ,replace leg and fix vent customer could not sign do to covid 19"
N/A N/A n/a shorted switch replaced switch no to covid19; used 1 W10269460 (SWITCH) from stock
REFRIGERATOR KITCHENAID n/a unit fans not operating in frz or ref both evap iced over order parts cust not happy.no to covid19 q1 q2 q3; ordrng 1 W11249952 (motor-evap) and 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ02 no to q1 and q2 ice maker was not making enough ice replace icemaker and wire harness and thermostat also check freezer temperture 2 degree no issue with ice cream in the freezer to make sure proper air getting to ice maker could not sign o to covid 19
REFRIGERATOR WHIRLPOOL n/a unit not getting water order parts no to covid19 q1 q2 q3 covid19 not signed; ordrng 1 WPW10341329 (water valve assy) and 1 W10865826 (valve) and 1 W11294907 (icemaker)
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "found unit icemaker filling on back end of icemaker causing unit to lock up rack level ref front leg up to correct the problem not sign due to COVID-19 protocol. Q1: No, Q2: No Q2:3 NO"
REFRIGERATOR KITCHENAID KBSD608ESS01 called techline advised cust wants unit replace found water coming out of scerws on side rail cust also said unit cause damage down stairs refuse repair fill tube bursted air in water line7728515242
RANGE WHIRLPOOL WFE525S0JS0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ELECT RANGE AND FOUND THE COOK TOP GLASS AESL SEPERATING FROM THE FRAME; ordrng (COOKTOP do to covid19 customer could not sign"
WASHER WHIRLPOOL WTW8040DW4 "installed hinge hardware and lid tested unit ok now not sign due to COVID-19 protocol. Q1: No, Q2: No Q2:3 NO"
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "found unit rocking when door are open levwel unit to stop noise not sign due to COVID-19 protocol. Q1: No, Q2: No Q2:3 NO"