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for Loganville, GA
Gail - Loganville, GA
He was very nice and very good at fixing the washing machine.
Carla - Loganville, GA
Replaced damaged refrigerator door. Very careful with new door.
Thomas - Loganville, GA
best service I have ever had..very good service repair man
Great service. Very understanding
Cheryl - Loganville, GA
Genevieve - Loganville, GA
Really good service. Learned a lot
Cheryl - Loganville, GA
He should give classes
Alfonza - Loganville, GA
Sharon Kent - Loganville, GA
Great customer service
Glenda - Loganville, GA
He was very informative
Kenneth - Loganville, GA
fast and courteous
Wonderful Customer Service
Andrea - Loganville, GA
He was very pleasant and took his time to explain what the issue was and way to prevent it from occurring again. Very good customer service
Eboni - Loganville, GA
Chinasa Elue - Loganville, GA
Marvin was an excellent tech. He was very knowledgeable and thorough in his work with us. We appreciate him.
Zach - Loganville, GA
Nina - Loganville, GA
Great Warranty Servicr
JZ - Loganville, GA
Great service and communication. Excellent Tech
Zara - Loganville, GA
James - Loganville, GA
John - Loganville, GA
Reggie - Loganville, GA
Waste of time
Helen - Loganville, GA
When Roy was at the house, he said that they don’t make refrigerators to align anymore. So, the doors still weren’t even and the top of the refrigerator still wasn’t level. He even showed us a picture on his phone where the doors of a fridge in a commercial are uneven. Very disappointed to have yet another service call to balance the fridge.
Erica - Loganville, GA
Came out took care of the issue, used protective wear on feet, very professional.
Marvin was very good. Was impressed with him. New what was wrong with my washing machine right off.He is highly recommended.
James - Loganville, GA
Was very knowledgeable.
Great service and dedication to job well done
John - Loganville, GA
A bit slow on getting replacement part from parts not having in stock. Service provided is good, dedicated to a job done quickly, dish washer works great at this time.
Belinda - Loganville, GA
The technician and the service he proved was great. Mr. Purdy was very clean, courteous, and polite. His knowledge and understanding of what my microwave needed for the repair was evident. He had the parts taking little time to replace them. I will be requesting Mr. Purdy for any future appliance repairs we may need.
Great and onetime Service
Louis - Loganville, GA
Roy was very knowledgeable about fixing the problem with my whirlpool fridge. Right away he identified the problem. He had to order the part for the fan motor, but he came to fix it on the day he mention. Thanks
Marguerite - Loganville, GA
Mr. Tappin was very timely in his arrival. He was very knowledgeable and professional in getting the job done. He also offered suggestions for the appliances as well.
Cheryl - Loganville, GA
received prompt and courtesy service
RANGE WHIRLPOOL WEG750H0HZ0 INSTALLED CONSOLE UNIT OK NOW
DRYER MAYTAG MEDB765FW0 found unit venting housing clogged and blower with lint in blade cleared advised cust unit ok now
WASHER MAYTAG MVWB865GW0 removed sheet from agt. advised cust to wash more than one or two sheets at one time unit ok now
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 found unit damage in rear of unit also found lines coming out of cabient leaking freon cust refused repair wants unit replaced
WASHER MAYTAG MVWX655DW1 tranmission and tub order part; ordrng 1 W11035751 (gearcase) and 1 W10752719 (basket)
M/W OTR KITCHENAID KMHS120ESS5 checked one OTR microwave and found WAVU GUIDE COVER MELT BURN A HOLE INTO IT REPLACE ONE COVER INLET TEST MICROWAVE WORKING with cc ref#791073997; PreauthorizationAuthorization Number Preauthorization Date DescriptionKMEKHMEWL1
FREEZER KITCHENAID KRMF706ESS01 installed icemaker and control
RANGE WHIRLPOOL WEG750H0HZ0 unit console order part 2cc; ordrng 1 W11339755 (console)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 replace one door and name plate
RANGE WHIRLPOOL WFE320M0ES2 CHECKED ONE ELECT RANGE AND TEST ALL FOUR BURNER AND THEY WORKS THE FRONT LEFT IS A DUAL BURNER AND BOTH COIL WORKS ADVICE CUSTOMER TO TURN COUNTER CLOCK WISE FO BOTH COIL TO WORK
M/W OTR KITCHENAID KMHS120ESS5 SR#7726014220 checked one microwave and found wave guide cover have a hole burn into it cause from fat ordrng 1 W10533497 (COVR-INLET)
WASHER-TOP LOAD WHIRLPOOL WTW5000DW1 CHECKED ONE WASHER TOP OAD AND FOUND ERROR CODE F5-E2F0-E5F0-E1F7-E5 CLEAR ALL ERROR AN RTEPLACE ONE LID SWITCH AND RECALIBERATE MACHINE CONTROL AND RUN AUTO TEST CYCLE; used 1 W10838613 (LATCH) from stock
REFRIGERATOR JENN-AIR JFX2897DRP00 CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND DRAIN TRAP BLOCK REMOVE P-TRAP AND CLEAN DEFROST ICWE BIULD TEST WATER FLOWING
REFRIGERATOR WHIRLPOOL WRS325FDAM04 checked one side refrigerator and found interior lights out give customer estimate for repair call whirlpool for policy adjustment they said no advice customer
DISHWASHER WHIRLPOOL WDF330PAHS3 checked one dishwasher and founr inlet valve came off the plunger reseat coil test dishwasher fill and washing
RANGE WHIRLPOOL WFE320M0ES2 checked one elect range and found terminal block and wire harness burn replac one wire harness test all burner an both bake and broil all functions works
MICROWAVE WHIRLPOOL WMH32519HZ3 checked one overthe rtange and found bulb out advice customer bulb open only comes with 30 day waranty
RANGE - ELEC WHIRLPOOL WFE320M0ES2 check one electric range and found terminal block burn out cause from loose terminal also advice customer to have wall outlet install before repair can be done there is no ontlet wore connect with wing nut; ordrng 1 WPW10245259 (BLOCK-TERM) and 1 W11219895 (HARNS-WIRE)
FREEZER KITCHENAID KRMF706ESS01 unit not mak; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11294907 (icemaker)
WASHER-TOP LOAD WHIRLPOOL WTW8500DC5 check one washer top load and found wsh plate broken replace one wash plate and cap
WASHER WHIRLPOOL WTW4616FW2 CHECK ONE WASHER AND FOUND ALL SUSPENSION SPRING ARE IN PLACE NONE CAME OFF THE CABINETCHECK ALL FOUR FOOT FIX THE FILL AND DRAIN HOSES FROM NOT HITTING THE CABINET BACK PANEL
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 found door hitting food causing frz door not close correctly adjusted door seal unit ok now
OTR MICROWAVE MAYTAG MMV5208WW1 check one microwave and found the lower micro switch bad replace lower microwswitch and reinstall parts that was taken apart test with customer; used 1 W10269460 (SWITCH) from stock
OVEN WHIRLPOOL WOD51EC0AS05 installed panel and door gaskets
DISHWASHER WHIRLPOOL WDT720PADM2 found rack in backward and door catch bend corrected tested
DRYER MAYTAG MEDX655DW1 checked one dryer and found object between the front drum bearing remove panel ansd clear object test dryer with customer running no noise
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CHECKED ONE TOP MOUNT REFRIGERATOR AND FOUNF REFRIGERATOR DOOR NOT CLOSING AT THE BOTTOM AND FROST BUILD UP IN FREEZER AND BLOCK THE AIR RETURN REMOVE EVAP COVER CLRAR BLOCK VENT AND SEAL AROUND CABINET LINNER WITH ADHESIVE SILCONE; used 1 W10841140 (ADHESIVE) from stock
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 check one sbs refrigerator and the refrigerator door dent at the bottom add pictures to ticket; ordrng 1 W11223753 (NAMEPLATE) and 1 LW10912110 (DOR-FIP)
DISHWASHER KITCHENAID KDTE234GPS0 check unit again found water trail on left side of door also advised cust silverware on top rack have large handle causing upper spray arm not to move order part; ordrng 1 W11177741 (gasket)
DRYER - ELECTRIC MAYTAG MEDC465HW0 CHECKED ONE ELECT DRYER AND FOUND NO LIGHT IN DRYER TEST VOLTAGE AND FOUND LOOSE OR BURN WIRE IN THE WALL OUTLET ADVICE CUSTOMER TO HAVE AN ELECTRICAN REPLACE WALL OUTLET TEST DRYER WORKING WHEN PLUG MAKE CONTACT
WASHER-TOP LOAD ROPER RTW4516FW2 checked one washer and found no error code test washer on regular deep water wash drain and also test on bulky items & sheet with deep wash setting drain unable to identifie the source of water leak
REFRIGERATOR MAYTAG MFI2569YEW0 CHECKED ONE FRENDH DOOR REFRIGERATOR AND FOUND FREEZER DOOR NOT CLOSING ON THE LEFT SIDE CAUSE ICE TO BUILD UP REMOVE DRAW AND SHELF CLEAN FROST BUILD UP AND ALSO CLEAN AROUND CABINET LINNER
OVEN WHIRLPOOL WOD51EC0AS05 WLWL9LWEPL1 CHECK ONE WALL OVEN AND FOUND CONTROL PANEL BOUBBLE UP; ordrng 1 W10864157 (PANL-CNTRL) and 2 WPW10282960 (GASKET-OVN)s
REFRIGERATOR FS WHIRLPOOL WRX735SDHZ00 WLWH000APL1 CHECKED ONE DRENCH DOOR REFRIGERATOR AND FOUND FROST BUILD UP ON THE LEFT SIDE OF FREEZER TEST DOOR CLOSING OK ALSO ADVICE CUSTOMER TO KEEP FOOD ITEMS BELOW THE TOP OF DRAWER
DRYER WHIRLPOOL WED5000DW2 venting block causing heater to short out replaced heater tested advised cust to clear venting; used 1 279838 (ELEMENT) from stock
REFRIGERATOR-FD WHIRLPOOL WRF560SEHB00 found icemaker arm loose reinstalled tested unit ok
ICE MAKER KITCHENAID KUISI55HBL3 check one ice machine and found uninstall outside garage reinstall ice machine connect water line and drain test unit found the water line from inlet valve leaking remove line from valve and found the clear tube broken cut off damage tube
DRYER MAYTAG MEDB835DW4 found metal bra support stuck in blower removed cleared lint from unit please set cust rec.
DISHWASHER KITCHENAID KDTE234GPS0 NO WATER LEAKING PER CUST ADVISED CUST TO CALL WHEN UNIT IS LEAKING AND WE WILL TRY TO SERVICE HIM THE SAME DAY OR NEXT DAY
REFRIGERATOR WHIRLPOOL KSSP48QJS00 pull vac holding vac possible internal leak no more repair cust will call me 8/23/19 if it do not work please refund money on repair