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Local Reviews
for Loganville, GA
Powered by Fluid LOCALVery pleasant and professional
Stacy - Loganville, GA
Everything was explained so I understood what the issue was. They were very polite and even courteous to the cat.
Warranty Service
Josh - Loganville, GA
Great Job
William - Loganville, GA
Roy did a great job narrowing down were the vibration was coming from and fixed it.
Customer
Doris - Loganville, GA
There seemed to have been a disconnect between Whirlpool and service tech., who reportedly did not have whirlpool authorization to fixed the reported problem. This lead me to contact Whirlpool who has approved for the reported problem to be fixed (part has been ordered). Given this I could not rate the services because the service was not completed. Arrival time was convenient and I highly rated that category. I was somewhat upset with service tech but later apologized to him and he was accepting and understood. Of course I think service tech could have pursued with his company that Whirlpool had authorized this service.
service
James - Loganville, GA
Roy T.
WASHER MAYTAG MVWB835DW0 check one washer and found error code f6-e2communication error did diagnostic check control panel lights up but power button not respondind deposit from; ordrng 1 W10861510 (CONSOLE)
Roy T.
DRYER MAYTAG MEDB835DW4 CHECK ONE DRYER CUSTOMER COMPLAINED ABOUT NOT GETTING HEAT DID TEST VOLTAGE AND EVERYTHING CURRENT NOTICE WIRE LOOSE THAT CONNECT TO MOTOTR CONNECTED IT NOW DRYER IS GETTING HOT AS NORMAL DIRECT SHIP PART TO CUSTOMER PART#72017 TOUCH UP PAINT; ordrng 1 DS72017 (touchup wht)
Roy T.
OTR MICROWAVE WHIRLPOOL WMH76719CZ2 check one microwave run microwacve at diffrent time intervals and was unable to duplicate the customer issueeadvice customer we cant assume anything at this time to let the unit work till the issue is consistent so that we can do the right repair
Roy T.
M/W OTR MAYTAG MMV4205FZ-3 mipwv00dl2 check one cmicrowave and found mag tube bad remove from wall ans replace one mag tube and one cap and one diode test oven working
Marvin P.
M/W OTR MAYTAG MMV4205FZ-3 help tech
Roy T.
REFRIGERATOR KITCHENAID KRMF706ESS01 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER TEMP 0*F RUN DIAGNOSTIC CYCLE TEST 56 ERROR CODE E2 ICE MAKER MOTOR LOST POSITION;replace one ice maker assy and one control board
Roy T.
WASHER WHIRLPOOL WTW4816FW2 CHECK ONE WASHER AND FOUND ERROR CODE F8-E1 LONG FILL CHECK BOTH HOT AND COLD WATER PREASURE IS LOW TAKING TOO LONG TO FILL ADVICE CUSTOMER TO HAVE A PLUMBER FIX ISSUE
Horace B.
DRYER - ELECTRIC MAYTAG MEDB835DW4 DRYER STOPPED HEATING FOUND & REPLACED DEFECTIVE HEATER & THERMAL CUT OFF/UNABLE TO TEST UNIT/CUST RENOVATING HOME APPLIANCES STAGED IN DIFF LOCATION
Roy T.
M/W OTR WHIRLPOOL WMH32519CS-1 CHECK ONE MICROWAVE AMD FOUND LEFT RESR SUPORT BURN CAUSE FROM RACK MOVING REPLACE ONE SUPPORT AND TOUCH OUT BURN SPOT ON CAVITY WALL A
Roy T.
M/W OTR MAYTAG MMV4205FZ-3 check one cicrowave and gettong 120vac from relay and unit not cooking; ordrng 1 twoman (two man) and 1 W10561770 (capactr-mg) and 1 w11256462 (DIODE) and 1 W10818686 (MAGNETRON) and 1 W10598693 (thrmst-fix) and 1 W11034209 (PANL-CNTRL) and 1 W11135512 (CNTRL-ELEC)
Roy T.
DRYER WHIRLPOOL WED85HEFW1 CHECK ONE DRYER AND FOUND MOTOR AND AND BASE MAKING NOISE REMOVE BLOWER HOUSING AND BLOWER WHEEL REPLACE PAD UNDER BLOWER HOUSINS TEST DRYER NOISE NORMAL
Roy T.
REFRIGERATOR KITCHENAID KRMF706ESS01 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER TEMP 0*F RUN DIAGNOSTIC CYCLE TEST 56 ERROR CODE E2 ICE MAKER MOTOR LOST POSITION; ordrng 1 W11294907 (ICEMAKER) and 1 WPW10675033 (CNTRL-ELEC)
Marvin P.
RANGE WHIRLPOOL WFE550S0HZ1 d.o.p. is 11/25/18 over 30 days advised cust to call whirlpool looks like a burn spot on seal were glass meets frame W11183708
Roy T.
WASHER-FRONT LOA MAYTAG MHWE300VW11 check one washer front load and found door hinge broken replace one door hinge test door hinge closing well
Roy T.
WASHER WHIRLPOOL WFW94HEAW0 CHECK ONE FRONT LOAD WASHER AND FOUND NOWATER LEAK CHECL ALL HOSE RUN DIFFRENT CYCLES AND DIAGNOSTIC NO WATER LEAK UNABLE TO DUPLICATE ISSUE ADVICE CUSTOMER
Roy T.
WASHER MAYTAG MVWC416FW0 FOUND AGITATOR POST AND WASH PLATE BROKEN REPLACE ONE AGITATOR AND OND WASHER PLATE FABRIC SOFTNER CUP BROKEN DIRECT SHIP PART# W11205050 DESCRIPTION DISPENSER TO CUSTOMER; ordrng 1 DSW11205050 (DISPENSER)
Roy T.
WASHER-FRONT LOA MAYTAG MHWE300VW11 check one front load washer and found door hinge broken; ordrng 1 WP8183202 (HINGE)
Roy T.
WASHER-FRONT LOA MAYTAG MHWE300VW11 check one front load washer and found door hinge broken; ordrng 1 WP8183202 (HINGE)
Roy T.
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 checkone dryer and found door switch broken replace one door switch test dryer stopping when door open
Roy T.
M/W OTR WHIRLPOOL WMH32519CS-1 check one microwave and found the rack touch the left rear corner; ordrng 1 72017 (TOUCHUP PAINT WHITE) and 1 W10840794 (SUPPORT)
Roy T.
RANGE KITCHENAID KGRS807SSS00 check one range and fond error code f5-e1 part #WP9760889 door latch; saved tckt
Roy T.
DRYER WHIRLPOOL WED85HEFW1 check one dryer and viberation noise coming from blower wheel try every thing and nothing works; ordrng 1 WPW10211911 (HOUSING) and 1 WPW10211896 (duct-lint) and 1 WPW10211915 (wheel) and 2 W10653662 (pad)s
Roy T.
RANGE KITCHENAID KGRS807SSS00 check one range and fond error code f5-e1 part #WP9760889 door latch; saved tckt
Roy T.
DRYER WHIRLPOOL WED85HEFW1 check one dryer and viberation noise coming from blower wheel try every thing and nothing works; ordrng 1 WPW10211911 (HOUSING) and 1 WPW10211896 (duct-lint) and 1 WPW10211915 (wheel) and 2 W10653662 (pad)s
Roy T.
RANGE WHIRLPOOL WFE515S0ES1 check one rannge and found light socket loose remove and tighten socket and tighten terminal blokck
Roy T.
WASHER MAYTAG MVWX655DW0 HECK ONE WASHER TOP LOAD AND FOUND BASKET HUB WORN OUT AND WASHER PLACE HARD TO REMOVE REPLACE ONE HUB AND ONE WASH PLATE RECALOIBERATE MACHINE CONTROL AND RUN AUTO WASH CYCLE
Roy T.
WASHER MAYTAG MVWX655DW0 CHECK ONE WASHER AND FOUNF ERROR CODE F7-E1 ALSO FOUND BASKET HUB WORN OUT CAUSE WASHER TO TURN FASTER THAN IT SHOULD AND WASHER PLATE HARD TO REMOVE FROM SHAFT; ordrng 1 W10902814 (WASHPLATE) and 1 W10528947 (HUB)
Roy T.
RANGE MAYTAG MER8674AB0 CHECK ONE RANGE AND FOUND THE POWER CORD AND TERMINAL BLOCK BURN OUT CAUST FROM LOOSE WIRE REPLACE ONE TERMINAL BLOCK TIGHTEN WIRE NUT
Roy T.
OVEN WHIRLPOOL WOD51EC0AS05 CHECK ONE WALL OVEN AND FOUND TEMP SET IN CELSIUS SHOW CUSTOMER HOW TO USED THE SETTING TO FAHRENHEIT ON THE OVEN
Roy T.
RANGE MAYTAG MER8674AB0 SR FILE # 7723648447 check one range and found power cord terminal loose cause the power codr and terminal block to burn off ; ordrng 1 WPW10245259 (BLOCK-TERM)
Roy T.
DISHWASHER WHIRLPOOL WDT720PADM2 "check one dishwsher and founsd the sump motor getting 120v ac and not running ,replace one pumo&motor test wdishwasher works and drain"
Roy T.
REFRIGERATOR WHIRLPOOL WRS586FIEM04 FOUND DIFFUSER MAKING NOISE AND WATER FILTER CAME LOOSE WHEN WATER FLOWING REPLACE ONE DIFFUSER AND ONE FILTER HOUSING TEST BOTH PART WORKING WELL
Roy T.
DISHWASHER WHIRLPOOL WDT720PADM2 CHECK ONE DISHWASHERAND FOUND SUMP MOTOR NOT RUNNING; ordrng 1 WPW10671941 (PUMP&MOTOR) and 1 W10854231 (CNTRL-ELEC)
Roy T.
FREEZER KITCHENAID KRMF706ESS01 HECK ONE FRENCH DOOR REFRIGERATOR AND WAS MAKING NIOSE IN THE FRESH FOOD EVAP COIL AND HE UNPLUG UNIT REPLACE ONE WIRE HARNESS AND REPOSITION THERMISTOR ON EVAP SUCTION TUBE AND REPLACE ONE USER INTERFACE SET BOTH TEMP
Roy T.
REFRIGERATOR WHIRLPOOL WRS586FIEM04 CHECK ONE SIDE BY SIDE REFRIGERATOR WATER FILTER POP OUT WHEN WATER DISPENS WATER AND DIFFUSER MAKING NOISE WHEN OPENING; ordrng 1 W11236851 (DIFFUSER) and 1 WPW10394053 (HOUSING)
Roy T.
WASHER WHIRLPOOL WTW5000DW1 CHECK ONE TOP LOAD WASHER AND GETTING 120V AC NO GREEN LED ON CONTROL ELECT; ordrng 1 W11116590 (CNTRL-ELEC)
Roy T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 CHECK ONE SIDE BY SIDE REFRIGERATOR AND FOUND INTERIOR LIGHTS OUT REPLACE OME MAIN MODULE AND TWO LIGHT MODULE TEST ALL LIGHTS WORKING
Roy T.
MICROWAVE MAYTAG MMV4205DS0 AUTH#MHN5Q00EPL2 CHECK ONE MICROWAVE AND FOUND FILTER CONTROL BURN OUT REPLACE ONE FILTER TEST MICROWAVE WORKING WELL
Roy T.
MICROWAVE WHIRLPOOL WMH76719CS4 CHECK ONE MICROWAVE AND FOUND INTERIOR LIGHT NOT COMING ON WHEN DOOR OPEN REPLACE THREE MICROSWITCHES AND ONE INTERLOCK TEST MICROWAVE WORKING STARTING AND HEATING; used 1 WP8206419 (INTERLOCK) from stock
Roy T.
MICROWAVE MAYTAG MMV4205DS0 CHECK ONE MICROWAVE AND OUTLKET 120V CONTROL NOT LIGHTINH UP; ordrng 1 WPW10531156 (FILTER) and 1 W10654514 (THRMST-FIX) and 1 W10818686 (MAGNETRON) and 1 WPW10686543 (CNTRL-ELEC) and 1 W10561770 (CAPACTR-MG) and 1 W10138793 (FUSE-THRML) and 1 W11256462 (DIODE)