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for Locust Grove, GA
Stephanie - Locust Grove, GA
Great service knowledgeable agents
Elizebeth - Locust Grove, GA
Both agents were so good, knowledgeable, & helpful
Awesome service !!!!!
Rochelle - Locust Grove, GA
My Technician was very polite and nice....offer suggestions to help us save .
Peter - Locust Grove, GA
Could not have been better
Terri - Locust Grove, GA
Jeremy - Locust Grove, GA
Absolutely amazing, quick service. Technician was friendly, communicated well and handled the job perfectly. Elisa took care of absolutely everything perfectly and worked with Whirlpool to cover the issue.
Andrew - Locust Grove, GA
Ann - Locust Grove, GA
Donald - Locust Grove, GA
Did great no problems
Darvin - Locust Grove, GA
Samantha - Locust Grove, GA
Marty - Locust Grove, GA
Cynthia - Locust Grove, GA
Bryan was knowledgeable and personable. Would highly recommend to my friends and family.
Harvey - Locust Grove, GA
The service was great and very quick
Michelle - Locust Grove, GA
Fast, Efficient and Friendly
Carol - Locust Grove, GA
Elisa was prompt, professional and a pleasure to work with.
Pat - Locust Grove, GA
Tech was very professional, called prior to arrival. Great introduction and completed work in a professional and timely manor.
Darvin - Locust Grove, GA
Need to do better
Avril - Locust Grove, GA
Jackie - Locust Grove, GA
Deanna - Locust Grove, GA
Joe - Locust Grove, GA
Fast, friendly and very competent technician.
Theresa - Locust Grove, GA
Brian was very professional and did a very good job.
Elisa was great! We
Kelly - Locust Grove, GA
Elisa was terriffic and she was punctual and she answered all of my wuestions
Cora - Locust Grove, GA
The technician was knowledgeable, professional and pleasant.
Arthur - Locust Grove, GA
Becky - Locust Grove, GA
Good Professional service
James - Locust Grove, GA
A service tech Elisa came out to do warranty work on our washing machine. While there we asked about a problem with our dishwasher not under warranty. She quoted us a good price brought the parts for both jobs, completed the repairs and advised us on things to help prolong the life of our Appliances. Good personality, Professional, and knowledgeable. My next repairs will done with this company's service tech.
REFRIGERATOR MAYTAG MFT2778EEZ01 "Complaint of freezer door not opening, water pooling on floor, and ice maker making ice slowly. Found evaporator drain tube clogged and ice stuck to the bottom of freezer door. Cleared drain tube and line and ice from freezer door. Advised customer that opening and closing fresh food door could cauuse for longer icemaker times."
FREEZER WHIRLPOOL WZF34X16DW04 CUSTOMER COMPLAINED ABOUT WHEELS MISSING ON BACK OF FREEZER CHECKED PARTS BREAK DOWN AND ADVISED CUSTOMER UNIT DOES NOT HAVE REAR WHEELS CUSTOMER COMPLAINED OF COMPRESSOR BEING LOAD ADVISED CUSTOMER THAT BEACUSE THE BOTTOM COMPRESSOR PAN SITS ON THE FLOOR HE IS HEARING THE VIBRATION ON THE TILE ADVISED CUSTOMER TO PUT A MAT UNDER UNIT TO MUFFLE THE SOUND UNIT IS WORKING AS DESIGNED
FREEZER KITCHENAID KRMF706EBS01 FOUND CRISPER DRAW FRONT CRACKED ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11387048 (DRAW)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 TEST ICEMAKER AND GOT CODE E2 TEST CONTROL AND UNIT LOST POWER AT CONTROL ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W10843055 (CONTROL) and 1 W11330931 (UI)
MICROWAVE WHIRLPOOL WMH73521CS5 FOUND HIGH SIDE TRANSFORMER BURNED OUT AND MAGNATRON CUSTOMER WOUL LIKE TICKET SAVED AS A ESTIMATE ADVISED CUSTOMER ESTIMATE IS GOOD FOR 30 DAYS
DRYER AMANA NED4655EW1 FOUND GROUNDED HEATING ELEMENT AND TIMER REPLACED PARTS AND TEST DRYER AND DRYER IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
WASHER MAYTAG MVWC465HW2 FOUND WATER LINES REVERSED AND HOT WATER VALVE CLOSED GIVING CODES FOR LONG FILL REINSTALLED LINES CORRECTLY AND TEST WASHER AND WASHER IS NOW OPERATING AS DESIGEND SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
REFRIGERATOR KITCHENAID KSCS23FSMS03 REPLACED INVERTER AND COMPRESSOR KICKED ON THEN FLASHED CODES FOR FAULTY CONTROL ADVISED CUSTOMER UNTI NEEDS NEW CONTROL CUSTOMER IS GOING TO REPLACE UNIT
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 CUST COMPLAINS THAT CLOTHES STILL FEEL WET AFTER FINAL SPIN/FOUND ETCHING ON PLASTIC TOP PART OF BASKET INDICATING CUST IS OVER FILLING WASHER WITH CLOTHES/CUST INSTRUCT ON PROPER LOAD SIZES/SD PIC OF RECIEPT TAKEN
WASHER MAYTAG MVWC565FW1 REPLACED DRIVE MOTOR AND RAN WAHSER IN CALIBRATION AND NO MORE NOISE UNIT S NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
RANGE-GAS WHIRLPOOL WFG505M0BS3 PARTS ARE BEING DS TO CUSTOMER
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 replaced damper and evap harness test unit functions and unit is now operating as designed advised customer to give unit atleast 24 hour to produce a full bin of ice
REFRIGERATOR KITCHENAID KSCS23FSMS03 inverter box whent bad ordering new compressor kit return visit is needed; ordrng 1 8201675 (compressor kit)
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 NOISES COMING FROM BULKHEAD/ALL SCREWS IN PLACE & SECURE/LET CUST KNOW SOUNDS ARE TO BE EXPECTED
WASHER MAYTAG MVWC465HW2 "Installed new control and tested, washer working as designed."
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complained that the dishwasher was not filling and washing. Found a piece of glass stuck under the float switch. Removed and tested, working as designed. Instructed customer on cleaning out dishwasher filters."
WASHER MAYTAG MVWC565FW1 installed new gear case and aggiator test washer and and new gear case is defective re ordering new gear case and drive motor ordered parts listed return visit is needed; ordrng 1 W11026785 (drive motor) and 1 W11035751 (gear case)
REFRIGERATOR KITCHENAID KSCS23FSMS03 replaced evap fan in freezer and adjust unit temps also replaced inverter box compressor was not needed unit is now operating as designed advised customer to give unit atleast 24 hours for proper cooling temps before loading unit with food
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 replaced control board and display test unit and microwave is now operating as designed showed customer unti is now operating as designed test unit temps and all is working as designed
DRYER WHIRLPOOL WED4815EW1 "replaced both shafts ,rollers,pully and new belt test dryer and no more noise showed customer unit is now operating as designed; used 1 4392065 (DRYER REPAIR KIT) from stock"
REFRIGERATOR KITCHENAID KSCS23FSMS03 found compressor short cycling not allowing unit to properly cool unit needs new compressor and evap fan ordered parts listed return visit is needed compressor is covered under whirpool warrenty ; ordrng 1 W10822580 (evap fan) and 1 8201675 (compressor kit)
DRYER WHIRLPOOL WED5000DW2 found door switch broken replaced switch and test unit and dryer is now operating as designed showed customer unit is now operating as designed spoke with trade care and got auth#wmwromwapl1
RANGE WHIRLPOOL WFG505M0BS3 "Customer complained the range front right burner was not lighting. Took the burner cap off and found debris built up in the air openings of the burner cap. Cleared out all the slots and tested, lighting as designed."
DISHWASHER WHIRLPOOL WDF540PADB1 "Customer complained the dishwasher was not draining. Filled and drained dishwasher several times. After third time drain pump came on but just hummed. Needs new drain pump, motor windings weak. Customer also complained the heater was not working, found the heater grounded on the right side. Customer denied repair at this time."
REFRIGERATOR SBS WHIRLPOOL WRS315SDHM01 BROKEN WIRE ON FREEZER SIDE DOOR SLEEVE IS THE CAUSE OF WATER NOT DISPENSING/NEW LEFTSIDE DOOR ORDERED/CUST IS AWARE OF 4-6 WEEK TURNAROUND/DOUBLE LABOR AUTH #WMSGM00NL2; ordrng 1 LW11258444
REFRIGERATOR SBS WHIRLPOOL WRS586FLDB00 replaced dual water valve and main water vavlve tets unit and both icemaker and dispensor are working as designed
REFRIGERATOR WHIRLPOOL WRX735SDHB01 found water filter not installed all the way installed filter properly and purged 4 gallons of water and ran test #25 and icemaker is operating as designed showed customer unit is operating as designed advised customer to dump the first few batches to drop in ice bin and to give unit atleast 24 hours for a full bin of ice to produce
REFRIGERATOR SBS WHIRLPOOL WRS586FLDB00 unit needs new water valve ordered parts listed return visit is needed; ordrng 1 WPW10238100 (main water vavle) and 1 WPW10341320 (dual water vavle)
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ08 REPLACED TORN RIGHTSIDE RC DOOR GASKET
WASHER-TOP LOAD AMANA NTW4701BQ0 WEAK SUSPENSION RODS IS THE CAUSE OF THE WASHER SHAKING & BANGING AROUND/CUST DECLINED SUSPENSION REPAIR
DRYER WHIRLPOOL WED5700XL0 found heating element grounded causing loss of heat unit needs new heating element ordered parts listed return visit is needed ordrng 1 WP3387747 (element)
DRYER WHIRLPOOL WED5700XL0 replaced heating element and test dryer and unit is now operating as designed showed customer unit is operating as designed
DISHWASHER WHIRLPOOL WDF520PADM7 ran dishwasher in diagnostics and no codes advised customer how to clean filter to prevent food going back to dishes after a load is done also advised customer on how to use rinse aid and the propper settings to get the best wash and dry from unit also provided customer with a sample of rinse aid and cascade cleaning pod unit is operating as designed showed customer unit is operating as designed; used 1 W10839245 (WET AGENT) from stock
REFRIGERATOR WHIRLPOOL WRS315SDHM01 checked unit and no response from dispensor unit needs new harness and water valve ordered parts listed return visit is needed; ordrng 1 WPW10179146 (gasket valve) and 1 W11321482 (seperater) and 1 W10898319 (harness)
REFRIGERATOR WHIRLPOOL MFW2055FRZ00 replaced water vavles and test unit and both water dispensor and icemaker are now operating as designed advised customer to give unit atleast 24 hours for a full bin of ice to produce
RANGE-GAS WHIRLPOOL WFG505M0BS3 replaced spark module and test unit and range is now operating as designed showed customer unit is now operating as designed
REFRIGERATOR-FD WHIRLPOOL n/a TORN RIGHTSIDE RC DOOR GASKET/REPLACEMENT PART ORDERED; ordrng 1 W10830055 (gasket-fip)
RANGE-GAS WHIRLPOOL WFG505M0BS3 FRONT & REAR RIGHT BURNERS NOT LIGHTING/NEW SPARK MODULE ORDERED; ordrng 1 WPW10110523 (module-spk)
REFRIGERATOR WHIRLPOOL MFW2055FRZ00 found water stopping at water vavle in rear needs parts listed return visit is needed; ordrng 1 WPW10238100 (water valve) and 1 WPW10279866 (dual water vavle)
RANGE WHIRLPOOL WFE550S0HB1 FOND BURNED TERMINALL BLOCK AND WIRES REPAIRED HARNESS AND INSTALLED NEW TERMINAL BLOCK AND TEST UNIT AND OVEN IS NOW OPERATING AS DESIGNED BOTH COOKTOP AND OVEN DISPLAY IS ALSO WORKING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED