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Local Reviews
for Locust Grove, GA
Powered by Fluid LOCALGreat service!
Lindsay - Locust Grove, GA
Great Service
Anthony - Locust Grove, GA
Satisfied customer
Sarah - Locust Grove, GA
AMAZING SERVICE!! Best Service I’ve received
Ladonna - Locust Grove, GA
Elisa was amazing! Not only did Elisa address my issues, but showed me how to correct the issue if it ever occurred again. At the beginning of the day, I expected to wait all day because that’s usually what happens when you’re asking for repairs. Elisa was an exception. Elisa called with an approximate time of arrival and was there within or even before the time frame. Working in customer service for well over a decade, Elisa’s sense of customer service is exactly what companies should offer and strive for. Elisa is an asset to your company and is someone you should be proud to have and cherish. Thank you again.
Great service
Conrad - Locust Grove, GA
Great Service Tech
Ternesajohnny - Locust Grove, GA
My tech was very professional, and knowledgeable.
Great service
Norman - Locust Grove, GA
My experience was excellent
Good Service
Stephanie - Locust Grove, GA
Great service knowledgeable agents
Elizebeth - Locust Grove, GA
Both agents were so good, knowledgeable, & helpful
Awesome service !!!!!
Rochelle - Locust Grove, GA
My Technician was very polite and nice....offer suggestions to help us save .
Perfect
Peter - Locust Grove, GA
Could not have been better
Excellent Service
Terri - Locust Grove, GA
Amazing Service
Jeremy - Locust Grove, GA
Absolutely amazing, quick service. Technician was friendly, communicated well and handled the job perfectly. Elisa took care of absolutely everything perfectly and worked with Whirlpool to cover the issue.
Great Service
Andrew - Locust Grove, GA
Ann
Ann - Locust Grove, GA
Donald
Donald - Locust Grove, GA
Did great no problems
Darvin - Locust Grove, GA
Excellent
Samantha - Locust Grove, GA
Very professional!
Marty
Marty - Locust Grove, GA
Excellent service
Cynthia - Locust Grove, GA
Bryan was knowledgeable and personable. Would highly recommend to my friends and family.
Awesome Service
Harvey - Locust Grove, GA
The service was great and very quick
Michelle - Locust Grove, GA
Fast, Efficient and Friendly
Carol - Locust Grove, GA
Elisa was prompt, professional and a pleasure to work with.
Great Work!
Pat - Locust Grove, GA
Tech was very professional, called prior to arrival. Great introduction and completed work in a professional and timely manor.
Poor service
Darvin - Locust Grove, GA
Need to do better
Great Service
Avril - Locust Grove, GA
Eaton
Jackie - Locust Grove, GA
Dishwasher
Deanna - Locust Grove, GA
Great service
Bryan T.
WASHER MAYTAG MVWB835DC2 "Complaint of not washing on normal and bangging. Diagnostics passed. Normal cycle working as it should. Advised customer this is a low water high efficiency unit and the water level will be low by design. Customer states unit cuts off during normal wash when they use it. Sparatic behavior. Control, UI, and suspension needed. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 W11120178 (console) and 1 W11112658 (CNTRL-ELEC) and 1 W11130356 (suspension)"
Horace B.
DRYER - ELECTRIC MAYTAG MEDB835DW4 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/COSOLE CONTROL NONRESPONSIVE & SHUT OFF INTERMITTENTLY/PARTS ORDERED; ordrng 1 W11158457 (overlay) and 1 W11133021 (cntrl-elec) and 1 W10849059 (harns-wire)
Horace B.
N/A N/A SCS3014LS0 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/CLOGGED ORIFICE ON REAR RIGHT SURFACE BURNER WAS THE CAUSE FOR NOT LIGHTING/REMOVED DEBRIS & TESTED PROB FIXED ALL BURNERS WORKING CORRECTLY NOW
Elisa S.
MICROWAVE WHIRLPOOL WMH31017HS3 found shorted mag and diode ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W10892389 (control) and 1 W10754299 (mag)
Elisa S.
DISHWASHER WHIRLPOOL WDF330PAHS3 found wire connector loose resecured wire and unit is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 ran icemaker test and got code e5 bad thermistor ordered new icemaker return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11294907 (im)
Elisa S.
DRYER AMANA NED4655EW1 "found issue at outlet unit is not getting 240v to unit thermal fuse and hi limit cut off,and element all check good advised customer to have electrician check outlet for dropped voltage q1no q2no customer unable to sign due to covid 19 protocol"
Elisa S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 found hole in water line from bladder repaired line with fitting from ts and test unit function unit is no longer leaking showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol; used 1 WP2300868 (fitting) from stock
Horace B.
DISHWASHER MAYTAG MDB7749AWW2 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/DISHWASHER NOT STARTING CYCLE/REPLACED DEFECTIVE CONSOLE CONTROL/TESTED PROB FIXED
Elisa S.
WASHER-TOP LOAD MAYTAG MVWB765FW2 ran diagnostics and found code f5e1 lid lock failure replace lid lock and recalibrated washer and unit is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 found compressor short cycling unit needs new compressor also system is low on freon ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol customer has had complete food loss due to compressor not working stopping cooling temps spoke with austin from tl and got sr#7728029913; ordrng 1 W11209866 (compressor) and 1 WPW10313899 (evap)
Elisa S.
DISHWASHER MAYTAG MDB8949SAW1 replaced bottom rack wheels and test rack function and unti is now gliding as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
OTR MICROWAVE WHIRLPOOL WMH31017HS4 found issue at outlet power cord was not push all the way in and outlet is a child safety outlet plugged power cord all the way in and unit is now operating as designed test temps and set times for customer and unit is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Horace B.
DISHWASHER MAYTAG MDB7749AWW2 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/CONSOLE CONTROL NON RESPONSIVE/NEW CONSOLE ORDERED; ordrng 1 W10811149 (panel-cntl)
Horace B.
REFRIGERATOR SBS WHIRLPOOL WRS315SDHM02 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/CUST INSTRUCT ON RESETTING FILTER LIGHT
Elisa S.
DISHWASHER MAYTAG MDB8949SAW1 replaced front right wheels and unit still needs other 3 wheels ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 3 W10195416V (dish rack wheel)s
Elisa S.
DRYER MAYTAG MEDB835DW4 found codes f4e3 restricted air flow cleared code and ran dryer to ensure codes did not come back advised customer to clean moisture sensing strips inside dryer checked air flow and air flow was good unit has good temps unit is now operating as deisgned q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
WASHER MAYTAG MVWB835DW3 f0e3 over load f2e1 ui stuck key unit needs new console ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11112656 (console) and 1 W11170706 (control)
Elisa S.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 replaced defrost control and bulb set unit to recommened settings advised customer to give unit atleast 24 hour sfor proper cooling temps before loading unit with food both ligh and cooling are operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
DISHWASHER WHIRLPOOL WDF330PAHS3 FOUND FOOD DISPOSAL PLUG HALF WAY OUT NOT ALLOWING UNIT TO DRAIN PROPERLY REMOVED DRAIN PLUG AND TEST UNIT FUNCTION AND UNIT IS NOW DRAINING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
MICROWAVE WHIRLPOOL WMH31017HS3 REPLACED CONTROL AND TEST UNIT FUNTIONS AND MICROWAVE IS NOW OPERATING AS DESIGNED LIGHTS ARE WORKING AND TURNTABLE UNIT IS ALSO HEATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 found shorted defrost control and light shorted as well found large block of ice in freezer coils defrost ice build up and let unit run coils have full frost pattern checked coils with uv light to ensure no leaks ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11353813 (defrost control) and 1 8009 (bulb)
Elisa S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 ran dishwasher in diagnostics and got code f6e4 open float switch re adjust lever and leveled unit cleared codes and ran again in diagnostics unit cycled through as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
MICROWAVE WHIRLPOOL WMH31017HS3 REPLACED BULB HOLDER AND BULB INSTALLED NEW HARNESS AND TEST UNIT AND NO POWER TO TURN TABLE OR LIGHT CHECKED POWER FROM CONTROL AND NO POWER COMING FROM CONTROL ORDERED PARTS LISTED RETURN VISIT IS NEEDED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL; ordrng 1 W10892389 (CONTROL)
Elisa S.
MICROWAVE WHIRLPOOL WMH31017HS3 FOUND WIRE HARNESS SHORTED TO HOLDER ORDERED PARTS LISTED RETURN VISIT IS NEEDED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL; ordrng 1 8206232A (BULB) and 1 W10210871 (HOLDER) and 1 W11300385 (HARNESS)
Elisa S.
RANGE - ELEC WHIRLPOOL WFE525S0HS1 PROVIDED CUSTOMER WITH AFFRESH COOK TOP CLEANER SAMPLE AND ADVISED CUSTOMER OF THE PROPER COOK WARE TO USE UNIT IS OPERATING AS DESIGNED Q1 NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
WASHER WHIRLPOOL WFW5620HW0 TEST WASHER AND FOUND OUTLET UNIT WAS PLUGGED INTO WAS BAD EVERYTIME THE UNIT WOULD VIBRATE THE WASHER WOULD FLICKER ON AND OFF PUT UNIT TO ANOTHER OUTLET AND UNIT OPERATED AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
OVEN WHIRLPOOL RBD305PDB14 REPLACED DOOR GLASS AND SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED Q1 NO Q2 NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
DISHWASHER KITCHENAID KDTM804ESS2 found water line kinked under rail readjust line and test unit and dishwasher is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
DISHWASHER KITCHENAID KDTM804ESS2 found water line kinked under rail readjust line and test unit and dishwasher is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
WASHER MAYTAG MVWX655DW1 WASHER HAS NO FUCTION AND TRACES OF OIL COMING FROM GEAR CASE ORDERED PARTS LISTED RETURN VISIT IS NEEDED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL; ordrng 1 W10528947 (HUB) and 1 W11035751 (GEAR CASE) and 1 W11395618 (CAP) and 1 W10721967 (CAM) and 1 W11116592 (CONTROL) and 1 W11127357 (HOUSING ASSEMBLY)
Elisa S.
DRYER AMANA NED4655EW1 FOUND SHORTED THERMAL CUT OFF REPLACED WITH PART FROM TS AND TEST UNIT TEMPS AND UNIT IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL; used 1 279816 (CUTOFF-TML) from stock
Elisa S.
OVEN WHIRLPOOL RBD305PDB14 WHEN REMOVING ONE GLASS THE SECOND GLASS CRACKED ORDERED PARTS LISTED RETURN VISIT IS NEEDED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL; ordrng 1 WP4449259 (DOOR GLASS)
Elisa S.
REFRIGERATOR SBS WHIRLPOOL WRS325SDHZ01 FOUND WATER LINE FOR ICE MAKER FROZEN CLEARED LINE AND PUT ICEMAKER IN HARVEST CYCLE AND UNIT IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED ADJUST TEMPS TO RECOMMENDED SETTINGS AND ADVISED CUSTOMER HOW TO PROPERLY LOAD UNIT Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
WASHER WHIRLPOOL WTW8500DC5 "F0E3 F0E5 FOUND WASHER UNLEVELED, LEVELED UNIT AND RECALIBRATED WASHER AND UNIT IS NOW OPERATING AS DESIGNED ADVISED CUSTOMER HOW TO PROPERLY LOAD UNIT Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE T O COVID 19 PROTOCOL"
Horace B.
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ08 REPLACED DEFECIVE FREEZER DOOR/COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL
Horace B.
DRYER - ELECTRIC MAYTAG MEDB835DW4 LOWER HINGE ON DRYER DOOR RUBBING/ ADJUSTED LOWER HINGE & TESTED NOISES & RUBBING STOPPED
Elisa S.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 found shorted water vavle ordered parts listed return visit is needed Q1no Q2 no customer unable to sign due to covid 19 protocal; ordrng 1 WPW10179146 (water vavle) and 1 EDR1RXD1 (filter)
Elisa S.
N/A N/A MFI2568AEB Q1no Q2no found front display out not allowing to change temps or adjust settings parts are discontinued unable to go forth with repair spoke with stacy from ahs and got file#7727537958 she advised me that there system shows they have the part she submitted the order to parts department to locate part if part is not located ahs will be getting ahold of customer to replaced unit part will be delivered to warehouse if located customer unable to sign due to covid 19 pro.; schdld next appmnt for 4/23 THU !
Elisa S.
DRYER AMANA NED4655EW1 "Q1no Q2no found shorted thermal fuse and hi limit cut off replaced parts with ts and test dryer and unit is now operating as designed showed customer unit is now operating as deisgned customer unable to sign due to covid 19 pro.; used 1 WP3392519 (THERMAL FUSE (91 C)), and 1 279816 (CUTOFF-TML) from stock"