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Local Reviews
for Locust Grove, GA
Powered by Fluid LOCALGreat service!
Lindsay - Locust Grove, GA
Great Service
Anthony - Locust Grove, GA
Satisfied customer
Sarah - Locust Grove, GA
AMAZING SERVICE!! Best Service I’ve received
Ladonna - Locust Grove, GA
Elisa was amazing! Not only did Elisa address my issues, but showed me how to correct the issue if it ever occurred again. At the beginning of the day, I expected to wait all day because that’s usually what happens when you’re asking for repairs. Elisa was an exception. Elisa called with an approximate time of arrival and was there within or even before the time frame. Working in customer service for well over a decade, Elisa’s sense of customer service is exactly what companies should offer and strive for. Elisa is an asset to your company and is someone you should be proud to have and cherish. Thank you again.
Great service
Conrad - Locust Grove, GA
Great Service Tech
Ternesajohnny - Locust Grove, GA
My tech was very professional, and knowledgeable.
Great service
Norman - Locust Grove, GA
My experience was excellent
Good Service
Stephanie - Locust Grove, GA
Great service knowledgeable agents
Elizebeth - Locust Grove, GA
Both agents were so good, knowledgeable, & helpful
Awesome service !!!!!
Rochelle - Locust Grove, GA
My Technician was very polite and nice....offer suggestions to help us save .
Perfect
Peter - Locust Grove, GA
Could not have been better
Excellent Service
Terri - Locust Grove, GA
Amazing Service
Jeremy - Locust Grove, GA
Absolutely amazing, quick service. Technician was friendly, communicated well and handled the job perfectly. Elisa took care of absolutely everything perfectly and worked with Whirlpool to cover the issue.
Great Service
Andrew - Locust Grove, GA
Ann
Ann - Locust Grove, GA
Donald
Donald - Locust Grove, GA
Did great no problems
Darvin - Locust Grove, GA
Excellent
Samantha - Locust Grove, GA
Very professional!
Marty
Marty - Locust Grove, GA
Excellent service
Cynthia - Locust Grove, GA
Bryan was knowledgeable and personable. Would highly recommend to my friends and family.
Awesome Service
Harvey - Locust Grove, GA
The service was great and very quick
Michelle - Locust Grove, GA
Fast, Efficient and Friendly
Carol - Locust Grove, GA
Elisa was prompt, professional and a pleasure to work with.
Great Work!
Pat - Locust Grove, GA
Tech was very professional, called prior to arrival. Great introduction and completed work in a professional and timely manor.
Poor service
Darvin - Locust Grove, GA
Need to do better
Great Service
Avril - Locust Grove, GA
Eaton
Jackie - Locust Grove, GA
Dishwasher
Deanna - Locust Grove, GA
Great service
Bryan T.
WASHER MAYTAG MVWB865GW0 Complaint of error and not allowing to wash. No error on comuter. Diagnostics passed. Sarted normal cycle and unit is working at this time. Advised customer to record error if it happens again. Customer did not sign due to covid 19 protocol Q1 no Q2 no
Bryan T.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 c/b installed new thermistor and defrosted evaporator. rc and fc cooling normal. no to q1&q2 didnt sign due to covid19.
Bryan T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 replaced harnes wire and thermistor. unit now ready for use. customer did not sign due to covid 19 protocol Q1-no Q2-no
Bryan T.
RANGE WHIRLPOOL WFG525S0JS0 Complaint of making a noise when it ignites. Preheated to 350. Found unit working as it should. Noise is the burner lighting to maintain temperature. Advised customer this is a normal sound. Customer did not sign due to covid 19 protocol Q1-no Q2-no
Bryan T.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 {authorization # wtxmk00xpl1}Complaint of gaskets torn. Found right side RC door torn. New door needed becacause gasket is foamed in behind liner. Customer did not sign due to covid 19 protocol Q1-no Q2-no; ordrng 1 LW10550669 (DOR-FIP SS)
Bryan T.
RANGE WHIRLPOOL WFG525S0JZ0 Complaint of rivet in door broken and door not closing. Found active hinge and right side door trim Damaged. New hinge and trim needed. Customer did not sign due to COVID 19 protocol Q1-no Q2-no. ; ordrng 1 WPW10299224 (Hinge) and 1 W10761014 (Trim)
Bryan T.
REFRIGERATOR WHIRLPOOL WRS325SDHB05 Install new diffuser and UI. Steamed water reservoir. unit now dispensing water and ready for use. Customer did not sign due to COVID 19 protocol Q1-no Q2-no.
Bryan T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced icemaker and water valve unit cycled and filled with water. Customer did not sign due to COVID-19 protocol Q1-no Q2-no
Bryan T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Complaint of RC not cooling. Found evaporator cover frosted over. Spoke with Cassie techline file # 7729322450 Checked heat through diagnostics it passed. Advised to ensure thermistor wires at control tight and secure and to zip tie thermistor to evaporator. Connections at control are tight. I Steamed evaporator and zip tied thermistor to evaporator.
Bryan T.
WASHER WHIRLPOOL MVWB835DW4 Complaint of loud airplane noise during spin. New gearcase needed. Spoke with Tiffany Tradecare Team # MTI7000APL1 Q-1 no Q-2 no Customer did not sign due to covid 19 protocol.; ordrng 1 W11455453 (GEARCASE)
Bryan T.
WASHER WHIRLPOOL MVWX655DW1 Unable to remove wash plate. New wash plate needed. Q-1 no Q2-no customer did not sign due to covid 19 protocol.; ordrng 1 W10902814 (washplate)
Bryan T.
WASHER MAYTAG MVWB835DC2 "Complaint of not washing on normal and bangging. Diagnostics passed. Normal cycle working as it should. Advised customer this is a low water high efficiency unit and the water level will be low by design. Customer states unit cuts off during normal wash when they use it. Sparatic behavior. Control, UI, and suspension needed. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 W11120178 (console) and 1 W11112658 (CNTRL-ELEC) and 1 W11130356 (suspension)"
Horace B.
DRYER - ELECTRIC MAYTAG MEDB835DW4 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/COSOLE CONTROL NONRESPONSIVE & SHUT OFF INTERMITTENTLY/PARTS ORDERED; ordrng 1 W11158457 (overlay) and 1 W11133021 (cntrl-elec) and 1 W10849059 (harns-wire)
Horace B.
N/A N/A SCS3014LS0 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/CLOGGED ORIFICE ON REAR RIGHT SURFACE BURNER WAS THE CAUSE FOR NOT LIGHTING/REMOVED DEBRIS & TESTED PROB FIXED ALL BURNERS WORKING CORRECTLY NOW
Elisa S.
MICROWAVE WHIRLPOOL WMH31017HS3 found shorted mag and diode ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W10892389 (control) and 1 W10754299 (mag)
Elisa S.
DISHWASHER WHIRLPOOL WDF330PAHS3 found wire connector loose resecured wire and unit is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 ran icemaker test and got code e5 bad thermistor ordered new icemaker return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11294907 (im)
Elisa S.
DRYER AMANA NED4655EW1 "found issue at outlet unit is not getting 240v to unit thermal fuse and hi limit cut off,and element all check good advised customer to have electrician check outlet for dropped voltage q1no q2no customer unable to sign due to covid 19 protocol"
Elisa S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 found hole in water line from bladder repaired line with fitting from ts and test unit function unit is no longer leaking showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol; used 1 WP2300868 (fitting) from stock
Horace B.
DISHWASHER MAYTAG MDB7749AWW2 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/DISHWASHER NOT STARTING CYCLE/REPLACED DEFECTIVE CONSOLE CONTROL/TESTED PROB FIXED
Elisa S.
WASHER-TOP LOAD MAYTAG MVWB765FW2 ran diagnostics and found code f5e1 lid lock failure replace lid lock and recalibrated washer and unit is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 found compressor short cycling unit needs new compressor also system is low on freon ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol customer has had complete food loss due to compressor not working stopping cooling temps spoke with austin from tl and got sr#7728029913; ordrng 1 W11209866 (compressor) and 1 WPW10313899 (evap)
Elisa S.
DISHWASHER MAYTAG MDB8949SAW1 replaced bottom rack wheels and test rack function and unti is now gliding as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
OTR MICROWAVE WHIRLPOOL WMH31017HS4 found issue at outlet power cord was not push all the way in and outlet is a child safety outlet plugged power cord all the way in and unit is now operating as designed test temps and set times for customer and unit is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Horace B.
DISHWASHER MAYTAG MDB7749AWW2 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/CONSOLE CONTROL NON RESPONSIVE/NEW CONSOLE ORDERED; ordrng 1 W10811149 (panel-cntl)
Horace B.
REFRIGERATOR SBS WHIRLPOOL WRS315SDHM02 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/CUST INSTRUCT ON RESETTING FILTER LIGHT
Elisa S.
DISHWASHER MAYTAG MDB8949SAW1 replaced front right wheels and unit still needs other 3 wheels ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 3 W10195416V (dish rack wheel)s
Elisa S.
DRYER MAYTAG MEDB835DW4 found codes f4e3 restricted air flow cleared code and ran dryer to ensure codes did not come back advised customer to clean moisture sensing strips inside dryer checked air flow and air flow was good unit has good temps unit is now operating as deisgned q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
WASHER MAYTAG MVWB835DW3 f0e3 over load f2e1 ui stuck key unit needs new console ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11112656 (console) and 1 W11170706 (control)
Elisa S.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 replaced defrost control and bulb set unit to recommened settings advised customer to give unit atleast 24 hour sfor proper cooling temps before loading unit with food both ligh and cooling are operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
DISHWASHER WHIRLPOOL WDF330PAHS3 FOUND FOOD DISPOSAL PLUG HALF WAY OUT NOT ALLOWING UNIT TO DRAIN PROPERLY REMOVED DRAIN PLUG AND TEST UNIT FUNCTION AND UNIT IS NOW DRAINING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
MICROWAVE WHIRLPOOL WMH31017HS3 REPLACED CONTROL AND TEST UNIT FUNTIONS AND MICROWAVE IS NOW OPERATING AS DESIGNED LIGHTS ARE WORKING AND TURNTABLE UNIT IS ALSO HEATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 found shorted defrost control and light shorted as well found large block of ice in freezer coils defrost ice build up and let unit run coils have full frost pattern checked coils with uv light to ensure no leaks ordered parts listed return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11353813 (defrost control) and 1 8009 (bulb)
Elisa S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 ran dishwasher in diagnostics and got code f6e4 open float switch re adjust lever and leveled unit cleared codes and ran again in diagnostics unit cycled through as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
Elisa S.
MICROWAVE WHIRLPOOL WMH31017HS3 REPLACED BULB HOLDER AND BULB INSTALLED NEW HARNESS AND TEST UNIT AND NO POWER TO TURN TABLE OR LIGHT CHECKED POWER FROM CONTROL AND NO POWER COMING FROM CONTROL ORDERED PARTS LISTED RETURN VISIT IS NEEDED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL; ordrng 1 W10892389 (CONTROL)
Elisa S.
MICROWAVE WHIRLPOOL WMH31017HS3 FOUND WIRE HARNESS SHORTED TO HOLDER ORDERED PARTS LISTED RETURN VISIT IS NEEDED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL; ordrng 1 8206232A (BULB) and 1 W10210871 (HOLDER) and 1 W11300385 (HARNESS)
Elisa S.
RANGE - ELEC WHIRLPOOL WFE525S0HS1 PROVIDED CUSTOMER WITH AFFRESH COOK TOP CLEANER SAMPLE AND ADVISED CUSTOMER OF THE PROPER COOK WARE TO USE UNIT IS OPERATING AS DESIGNED Q1 NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
WASHER WHIRLPOOL WFW5620HW0 TEST WASHER AND FOUND OUTLET UNIT WAS PLUGGED INTO WAS BAD EVERYTIME THE UNIT WOULD VIBRATE THE WASHER WOULD FLICKER ON AND OFF PUT UNIT TO ANOTHER OUTLET AND UNIT OPERATED AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED Q1NO Q2NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
OVEN WHIRLPOOL RBD305PDB14 REPLACED DOOR GLASS AND SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED Q1 NO Q2 NO CUSTOMER UNABLE TO SIGN DUE TO COVID 19 PROTOCOL
Elisa S.
DISHWASHER KITCHENAID KDTM804ESS2 found water line kinked under rail readjust line and test unit and dishwasher is now operating as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol