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for Locust Grove, GA
Deanna - Locust Grove, GA
Joe - Locust Grove, GA
Fast, friendly and very competent technician.
Theresa - Locust Grove, GA
Brian was very professional and did a very good job.
Elisa was great! We
Kelly - Locust Grove, GA
Elisa was terriffic and she was punctual and she answered all of my wuestions
Cora - Locust Grove, GA
The technician was knowledgeable, professional and pleasant.
Arthur - Locust Grove, GA
Becky - Locust Grove, GA
Good Professional service
James - Locust Grove, GA
A service tech Elisa came out to do warranty work on our washing machine. While there we asked about a problem with our dishwasher not under warranty. She quoted us a good price brought the parts for both jobs, completed the repairs and advised us on things to help prolong the life of our Appliances. Good personality, Professional, and knowledgeable. My next repairs will done with this company's service tech.
Sheneda - Locust Grove, GA
Exceptional customer service
Connie - Locust Grove, GA
Elisa was Great,friendly and explained what she was doing very well. Thanks Elisa
Alex - Locust Grove, GA
Doug - Locust Grove, GA
Alex - Locust Grove, GA
Bruce - Locust Grove, GA
Great service but a delay of 5-6 days as oven part sent instead of washer part.
Lawana - Locust Grove, GA
Walter - Locust Grove, GA
Very professional and knowledgeable
They appeared to provide good service..Our washer and dryer have been serviced times since we purchased them
Charzetta - Locust Grove, GA
Thank for the warranty program
Lakisha - Locust Grove, GA
Elise was very professional and knowledgeable about our drier. We appreciate her assistance.
Robert - Locust Grove, GA
Outstanding customer service!!!
Otis - Locust Grove, GA
Although my appliance was not working when I called for service, which could be a bummer. It was truly a pleasure getting quite, professional service. The job was done right, the experience technician noted other things that needed addressing and did what was necessary. One word 😮 WOW! All I can say is that’s the kind of person I want on my team.
Derek - Locust Grove, GA
Nicole - Locust Grove, GA
She was very professional and on time she let me know how long she is going to be and very friendly. Appreciated.
Charles - Locust Grove, GA
The service was superb... the technician was knowledgeable and efficient... the overall experience was both effective and pleasant
Had great information given, great customer service rep.
Jennifer - Locust Grove, GA
Wonder repair person, gave alot of information that i did not know.
Great Service, Very Knowledgeable.
John - Locust Grove, GA
She is an excellent worker. She provided information pertaining to what she was doing while working on the machine. As soon as she got to the residence she placed the shoe booty on before entering the residence. I would recommend her any day of the week. Thank you.
Great Service, Awesome Price!
Clay - Locust Grove, GA
Best service ever!
Lillian - Locust Grove, GA
Felcia - Locust Grove, GA
unit worked for less than 12 hours and then would not come on called them back said that the work order was closed out and would have to start all over again NOT HAPPY! !
WASHER WHIRLPOOL WFW92HEFC0 clamp from bellow came off and holes in bellow where clogged cuasing water not to drain from gasket cleared clogged holes and reinstalled bellow clamp ran washer in diagnostics and washer is now operating as designed showed customer unit is now operating as designed
DISHWASHER WHIRLPOOL WDF330PAHS2 ran dishwasher in diagnostics and no codes dishwasher is operating as designed advised customer dishwasher would take up to 25 washes with rinse aid to see complete drying results also showed customer how to adjust rinse aid settings
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 found front right wheel broken needs parts listed return visit is needed found water fill tube frozen defrosted fill tube and performed a forced havest and icemaker is now operating as designed; ordrng 1 WP2179826 (rivet) and 1 W11251741 (pin) and 1 WPW10304659 (roller) and 1 W10803534 (screw)
WASHER WHIRLPOOL WTW7500GC0 FOUND CONTROL BOARD AND UI NOT WORKING ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11130238 (CONTROL BOARD) and 1 W11130341 (CONSOLE)
WASHER MAYTAG MVWX655DW1 FOUND DISPENSOR FALLING APART ORDERED PARTS LISTED NO RETURN VISIT NEEDED PART CAN BE DIRECT SHIPMENT; ordrng 1 W11127356 (DRAW DISPENSOR(DS))
RANGE WHIRLPOOL WFG320M0BW2 REPLACED IGNITOR AND TEST UNIT AND OVEN IS NOW OPERATING AS IT SHOULD SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
WASHER MAYTAG MVWB835DW4 found gear case grinding order parts listed return visit is needed; ordrng 1 W10811956 (gear case)
REFRIGERATOR WHIRLPOOL WRS325FDAM04 replaced lights in freezer and fridge and test unit and all lights are now operating as it should showed customer unit is operating as designed
WASHER MAYTAG MVWB835DW4 found washer off balance level washer and recalibrated washer and ran a small load to ensure washer is operating as designed showed customer unit is operating as designed
WASHER MAYTAG MVWB835DW4 found stator hitting center of drain pan raised legs and leveled washer and washer is no longer making any noise and washer is functioning as designed showed customer unit is now operating as designed
REFRIGERATOR WHIRLPOOL WRS325FDAM04 found lights in rc and fc out reset unit and still no lights needs new led lights orderd parts listed return visit is needed parts covered under 6month psp collected full balance ordrng 2 WPW10515057 (led light freezer)s and 1 WPW10515058 (led light rc)
WASHER MAYTAG MVWC565FW0 replaced control board and pressure hose ran washer on bulky/ sheets and deep water fill and washer filled all the way and washer is now operating as it should
RANGE WHIRLPOOL WFG320M0BW2 FOUND GAS VALVE NOT OPENING UP TO RELEASE GAS INTO MANIFOLD NEEDS NEW GAS VALVE AND IGNITOR ORDERED PARTS LISTED RETURN VISIT NEEDED; ordrng 1 WP98014893 (VALVE) and 1 W11346659 (REULATOR) and 1 W11176454 (IGNITOR)
DRYER WHIRLPOOL WED5000DW2 Complaint of having to dry clothes multiple times to get them dry. exit vent opens all the way while in use. Drum rotates. exhaust temp of 149*F on high heat timed dry. Advised customer unit is working as designed and to make sure that the wahing machine spins clothes out before putting them in dryer.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 REPLACED IM MOTOR AND SOLENIOD AND TEST UNIT AND DISPENSOR IS NOW OPERATING AS IT SHOULD SHOWED CUSTOMER UNIT IS NOW OPERATING AS IT SHOULD
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 found motor running very loud and soleniod is not engaging ordered parts listed return visit is needed; ordrng 1 WPW10317991 (motor) and 1 WPW10309866 (solenoid)
REFRIGERATOR-FD WHIRLPOOL WRF767SDEM01 "RC NOT COOLING/FOUND FRIG EVAP ICED OVER/NEW WIRE HARENESS WITH EVAP FAN & THERMISTOR,DESPENCER & MAIN CONTROL ORDERED/4 CC UNIT NEEDS TO BE DEFROSTED; ordrng 1 W11033168 (harns-wire) and 1 W10843055 (cntrl-elec) and 1 W11092503 (panel-ui)"
REFRIGERATOR SBS WHIRLPOOL WRS315SDHM01 REPLACED ICEMAKER & BIN
WASHER WHIRLPOOL WTW5000DW2 found front leg slightly lower then back leveled washer ran diagnostics and no codes and washer did not shake also recalibrated washer washer is now operating as it should showed customer washer is now operating as it should
DRYER MAYTAG MEDX655DW1 replaced timer and test unit and dryer timer is now operating as it should showed customer unit is operating as designed auth#mj61n00dpl1
REFRIGERATOR WHIRLPOOL WRS315SDHM01 replaced soleniod and test icemaker and unit is now operating as it should showed customer unit is now operating as designed
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "found fualty icemaker not able to find home position and keeps filling tray causing it to overflow and cause a block of ice in bin,bin has a hole due to block of ice ordered parts listed return visit is needed; ordrng 1 WPW10558423 (ice bin) and 1 WPW10300022 (icemaker)"
REFRIGERATOR WHIRLPOOL WRS315SDHM01 FOUND FAULTY SOLENOID ORDERED PARTS LISTED RETURN VISIT NEEDED; ordrng 1 WP2152713 (SOLENOID)
DRYER MAYTAG MEDX655DW1 MJ61N00DPL1 Complaint of timer not advancing. Set timer on 40 min timed dry for 10 min and timer did not advance.; ordrng 1 WPW10642928 (timer)
DRYER - ELECTRIC WHIRLPOOL WED4616FW0 DRYER MAKING NOISE DURING CYCLE/FOUND CUST PUTTING SOFTENER BOOSTER BEADS IN DRYER INSTEAD OF WASHER/CLEARED DECRIS & TESTED NOISES STOPPED
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ02 CUST STATES FRIG DISPENCING WATER OR ICE/TESTED BOTH ALL WORKING/NO ISSUES WITH DOOR LINING OR SWITCHES
REFRIGERATOR WHIRLPOOL WRF989SDAW03 found icemaker not operating needs new im and adapter ordered parts listed return visit is needed; ordrng 1 W10861900 (control) and 1 W10612142 (adapter) and 1 WPW10764668 (icemaker)
REFRIGERATOR KITCHENAID KRMF706EBS01 "replaced icemaker and installed new icemaker addapter test unit in test # 59,57, and 45 all passed icemaker is now operating as it should advised customer to give unit atleast 24-48 hours for a full bin of ice to produce and to disgard first two batches of ice to fall"
REFRIGERATOR KITCHENAID KRMF706EBS01 FOUND BACK WALL FROZEN PERFORMED IM TEST AND GOT CODE E2 LOST POSITION TRIED TO DO FORCED HARVEST AND IM WOULD NOT FIND HOME POSITION ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11294907 (ICE MAKER) and 1 W10864519 (IM ADAPTER)
WASHER MAYTAG MVWB765FC2 REPLACED SPANNER NUT AND AGGITATOR TEST WASHER AND AGGITATOR IS NO LONGER LOOSE WASHER IS NOW OPERATING AS IT SHOULD
DISHWASHER WHIRLPOOL WDF520PADM5 REPLACED HEATING ELEMENT AND CONTROL BOARD TEST DISHWASHER IN DIAGNOSTICS AND NO CODES AND HEATER IS NOW OPERATING AS IT SHOULD SHOWED CUSTOMER UNIT IS NOW OPERATING AS IT SHOULD
DISHWASHER WHIRLPOOL WDT750SAHZO found door on left side out of alignment realigned door and door is now opening and closing as it should showed customer unit is now operating as it should ran dishwasher in diagnostics and no codes
WASHER MAYTAG MVWB765FC2 FOUND AGGITATOR SPLINES STRIPPER CAUSING AGGITATOR TO HAVE EXCESSIVE PLAY ALOWING CLOTHES TO SLIP UNDER AND GET CAUGHT ORDERED PARTS LISTED RETURN VISIT NEEDED; ordrng 1 W10909670 (NUT) and 1 W11161960 (AGGITATOR) and 1 W10752187 (SCREW)
DISHWASHER WHIRLPOOL WDF520PADM5 FOUND SHORTED HEATER ORDERED PARTS LISTED RETURN VISIT NEEDED CONTROL COVERED UNDER 5 YEAR SCODE COLLECTEDFULL BALANCE ; ordrng 1 W11025865 (CONTROL BOARD) and 1 W10518394 (HEATER)
DRYER MAYTAG MEDB765FC0 replaced blower wheel and test dryer and dryer is now operating as it should no noise also dryer is heating to proper temps
REFRIGERATOR WHIRLPOOL WRF560SEYM05 found icemaker arm out of position re adjusted arm and put icemaker into a forced harvest water dispensed into try and icemakerr is operating as it should advised customer to give unit atleast 24 hours for a full bin of ice to dispense
OVEN WHIRLPOOL KERS807SSS02 FOUND CODE F1E0 REPLACED UI AND TEST UNIT AND OVEN IS NOW OPERATING AS IT SHOULD SHOWED CUSTOMER OVEN IS NOW OPERATING NO CODES COLLECTED FULL AMOUNT OF
WASHER MAYTAG MVWC200XW3 REPLACED SUSPENSION AND RAN A CALIBRATION ON WASHER ALSO RAN DIAGNOSTIC AND NO CODES WASHER IS NOW OPERATING AS IT SHOULD SHOWED CUSTOMER WASHER IS OPERATING SMOOTH BASKET IS NOT BOUNCING AROUND
N/A N/A SF368LEPB0 REPLACED KNOB AND GAS VALVE TEST UNIT WITH GAS LEAK DETECTOR AND NO MORE LEAKS USED PIPE THREAD SEALANT #5 ON JOINTS TO ENSURE NO GAS LEAKSHOWED CUSTOMER THERE IS NO MORE LEAK OVEN IS NOW OPERATING AS IT SHOULD
DRYER MAYTAG MEDB765FW0 EXPLAINED TO CUSTOMER ON HOW TO USE DRYER SETTINGS AND HOW TO PROPERLY TURN DRYER ON CUSTOMER WAS GOING BY MANUAL DIRECTIONS AND BUTTON WAS BEING HELD TO LONG EXPLAINED TO CUSTOMER IT ONLY TAKES ABOUT 2 SECONDS AND A LIGHT TOUCH OF THE PANNEL FOR UNIT TO TURN ON HAD CUSTOMER TRY MULTIPLE TIMES TO MAKE SURE THEY WHERE ABLE TO GET UNIT STARTED ALSO CHECKED DRYER TEMPS AND DRYER IS OPERATING AS IT SHOULD