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for Locust Grove, GA
Cynthia - Locust Grove, GA
Bryan was knowledgeable and personable. Would highly recommend to my friends and family.
Harvey - Locust Grove, GA
The service was great and very quick
Michelle - Locust Grove, GA
Fast, Efficient and Friendly
Carol - Locust Grove, GA
Elisa was prompt, professional and a pleasure to work with.
Pat - Locust Grove, GA
Tech was very professional, called prior to arrival. Great introduction and completed work in a professional and timely manor.
Darvin - Locust Grove, GA
Need to do better
Avril - Locust Grove, GA
Jackie - Locust Grove, GA
Deanna - Locust Grove, GA
Joe - Locust Grove, GA
Fast, friendly and very competent technician.
Theresa - Locust Grove, GA
Brian was very professional and did a very good job.
Elisa was great! We
Kelly - Locust Grove, GA
Elisa was terriffic and she was punctual and she answered all of my wuestions
Cora - Locust Grove, GA
The technician was knowledgeable, professional and pleasant.
Arthur - Locust Grove, GA
Becky - Locust Grove, GA
Good Professional service
James - Locust Grove, GA
A service tech Elisa came out to do warranty work on our washing machine. While there we asked about a problem with our dishwasher not under warranty. She quoted us a good price brought the parts for both jobs, completed the repairs and advised us on things to help prolong the life of our Appliances. Good personality, Professional, and knowledgeable. My next repairs will done with this company's service tech.
Sheneda - Locust Grove, GA
Exceptional customer service
Connie - Locust Grove, GA
Elisa was Great,friendly and explained what she was doing very well. Thanks Elisa
Alex - Locust Grove, GA
Doug - Locust Grove, GA
Alex - Locust Grove, GA
Bruce - Locust Grove, GA
Great service but a delay of 5-6 days as oven part sent instead of washer part.
Lawana - Locust Grove, GA
Walter - Locust Grove, GA
Very professional and knowledgeable
They appeared to provide good service..Our washer and dryer have been serviced times since we purchased them
Charzetta - Locust Grove, GA
Thank for the warranty program
Lakisha - Locust Grove, GA
Elise was very professional and knowledgeable about our drier. We appreciate her assistance.
Robert - Locust Grove, GA
Outstanding customer service!!!
Otis - Locust Grove, GA
Although my appliance was not working when I called for service, which could be a bummer. It was truly a pleasure getting quite, professional service. The job was done right, the experience technician noted other things that needed addressing and did what was necessary. One word 😮 WOW! All I can say is that’s the kind of person I want on my team.
DISHWASHER WHIRLPOOL WDT710PAHZ1 replaced control and test dishwasher and unit is now operating as designed showed customer unit is now operating as designed
REFRIGERATOR WHIRLPOOL AFD2535DES replaced damper control and unit is now operating as designed showed customer unitis now operating as designed
REFRIGERATOR WHIRLPOOL WRS315SDHM02 replaced filter and test unit and unit is no longer leaking unit was leaking from water filter showed customer unit is no longer leaking also found clogged drain port cleared drain unit is now operating as designed
RANGE WHIRLPOOL WFG231LVS0 replaced ignitor and test oven bake and broil and oven is now operating as designed showed customer unit is operating as designed
N/A N/A WED4800BQ1 replaced heating element and test dryer temps and unit is now operating as designed showed customer unit is now operting as designed
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Complaint of water not dispensing cold water and freezing in fresh food section. Water from fridge on second shelf is at 39 degrees and water from dispenser is cold. Explained to customer that water supplly is cold and once tank in fridge is depleted you will have cold supply from house coming out at dispenser. spoke with Chris techline ref # 7725444806
REFRIGERATOR WHIRLPOOL WRF767SDEM01 WL8KAL8FPL1 Complaint of fresh food section not cooling properly. Found fresh food evaporator frosted over. Unit will need need new wire harness. Replaced wire harness; used 1 W11033168 (WIRE HARNESS) from stock
REFRIGERATOR WHIRLPOOL AFD2535DES Complaint of fresh food section not cooling from time to time. Found damper making unusual noise while opening.; ordrng 1 WP67003903 (CONTROL- D)
WASHER MAYTAG MVWB835DW3 Replaced housing and drawer. Diagnostics check good. No leaks detected.
DRYER WHIRLPOOL WED7500GC0 Replaced control and tested with light load of damp towels. Ran unit for 5 min and it is working as it should.
WASHER MAYTAG MVWX655DW1 Customer declined service at this time
TRASH COMPACTOR WHIRLPOOL GX900QPPT2 Complaint of not working. Found unit working upon arival. Advised customer on points to look for if this happens again.
REFRIGERATOR AMANA ARB2217CC Complaint of not cooling. Found compressor hot but not running. Unit will need new compressor. Customer says they will get a new unit.
DRYER WHIRLPOOL WED7500GC0 "F4E4 Cleared error code. Complaint of shutting down after a few minutes and a burning smell. Getting 240 volts across L1 and 2, getting 120 volts across L1 and N, 120 volts across L2 and N. ran unit on normal and it stopped after 3 min. Ran unit on timed dry and continues to run. Moisture sensor wires from control check good on continuity. Resistance at moisture sensor is infinity. Outlet thermistor reads 6.8k Ohms. Unit will need new control.; ordrng 1 W11124284 (CNTRL-ELEC)"
REFRIGERATOR MAYTAG MRT118FFFH00 ML1BR00DPL1 Complaint of sparatic cooling. Freezer at 25 degrees and fresh food section at 37 degrees. Found restriction at evaporator meterig device. Quick pic taken. Evaporator cover cracked and liner behind cover deformed on the bottom right side.; ordrng 1 W10843121 (DRIER-TUBE) and 1 W10507884 (COMPRESSOR) and 1 W10836706 (EVAPORATOR) and 1 SSTECH (SS TECH) and 1 W11024683 (COVER-EVAP) and 1 W10919804 (DUCT-AIR)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked water supply to unit for temperature. Water supply to unit is cold water. Replaced diffuser. Unit is now working as it should.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Complaint of too cold in fresh food section and water from dispenser warm. Fresh food section set to 40 degrees and reading 43 degrees. Filled to tall glasses with water from dispenser and water is chilled.; ordrng 1 W11164593 (DIFFUSER)
WASHER MAYTAG MVWB835DW0 "Installed new console and tested, working as designed."
WASHER MAYTAG MVWB835DW3 "Complaint of leaking from bleach dispenser, bad odor, sensor not working, and rust on dispenser. F0E3 Found dispenser with rust, No leaks detected, advised customer to use afresh cleaning tablets for odor. Calibrated unit and cleared error codes. Adjusted audio level so chime can be heard when powering on.; ordrng 1 W10919352 (DRAWER) and 1 W11172234 (HOUSING)"
DRYER MAYTAG MEDC465HW0 Complaint of long dry times and noise. Found lint on the back of lint screen and change under fin in the tub. Removed change from under fin and advised customer to have venting cleaned leading outside.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Complaint of intermitent ice production. Upon arrival noticed bin 3/4 full of ice. no erorrs on icemaker, fan works, optics work, door switch works. Fresh food at 37 degrees and freezer at 2 degrees. s/w techline David ref # 7725251236 advised to use device to monitor freezer for major fluctuations in temperature.; T-emld tckt"
WASHER MAYTAG MVWB835DW0 "Customer complained the unit power button not working. Tested power into control, getting 122.3 volts. Put unit into diagnostics, power button working in UI test. Does not work in standby mode. Needs new UI and control board.; ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec)"
WASHER AMANA NTW4516FW3 found faulty control board and strike replaced parts and ran washer in calibration and diagnostics and no codes and washer is now operating as designed
REFRIGERATOR WHIRLPOOL WRF560SEYM05 found icemaker fill chute broken not allowing water to flow into icemaker replaced icemaker with ts part and tets unit and icemaker is now operating as designed; used 1 4317943 (icemaker) from stock
WASHER MAYTAG MVWC200XW3 found faulty control not sensing pressure in tub also found shift actuator not engaging ordered parts listed return visit is needed spoke with andrew and got file#7725027077 repair was denied was told that they will be getting ahold of customer within 2-3 bussiness days
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 ran test 56 and and got code e0 ice bin is half way full optic sensor had small partical on it making bin read that the bin was full stopping ice production cleaned sensor and unit is now operating as designed
WASHER MAYTAG MVWB765FC2 replaced gear case and rotor ran washer in diagnostics and recalibrated washer and washer is now operating as designed this is an arrons appliance 14 month additional warrenty applies
WASHER MAYTAG MVWB765FC2 FOUND OIL LEAKING FROM GEAR CASE NEEDS PARTS LISTED RETURN VISIT NEEDED; ordrng 1 W10811956 (GEAR CASE) and 1 W10754161 (ROTOR)
OVEN WHIRLPOOL WOS51EC7HB01 replaced control panel and user appliance manager set times and dates for customer and test unit to ensure all components are functioning properly showed customer unit is now operating as designed
REFRIGERATOR WHIRLPOOL WRF989SDAW03 Took photos of damage to floors linked to SD Quickpics. Customer stated the floors were around 1700 brand new to the best of her memory and they installed the sheet of linoleum as a whole. Passed info on to Yuli.
DISHWASHER KITCHENAID KUDL02IRBS0 CHECKED DISHWASHER POWER TO CONTROL BOARD AND UNIT IS GETTING 120 TO CONTROL AND FOUND RIBON CABLE BURNED NEEDS NEW CONSOLE AND CONSOLE IS DISCONTINUED ADVISED CUSTOMER PARTS ARE DISCONTINUED COLLECTED FULL
WASHER-TOP LOAD WHIRLPOOL MVWC565FW1 WASHER LEAKING FROM PINHOLE BREAK IN PLUMBING BEHIND WASHER SPRAYING WATER ONTO DRAIN HOSE & BACK PANEL OF WASHER/WASHER NOT LEAKING ONTO FLOOR/CUST IS AWARE
WASHER MAYTAG MVWC565FW1 FOUND FAULTY CONTROL BOARD REPLACED PART AND CALIBRATED WASHER AND WASHER IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
WASHER MAYTAG MVWC6ESWW1 found oil leaking from gear case needs parts listed return visit is needed parts covered under 5yr scode as per mt db collected full balance of ordrng 1 W10140307 (gear case) and 1 285852A (coupler) and 1 WPW10243947 (timer)
DRYER MAYTAG MED8000AG0 replaced drum and test dryer and dryer is now operating as designed no noise showed customer unit is operating as designed
REFRIGERATOR WHIRLPOOL WRF989SDAW03 auth#wkdby00xpl1 found faulty control board needs part slisted return visit needed; ordrng 1 WPW10589837 (control board) and 1 WPW10514110 (evap fan) and 1 WPW10453401 (control elec)
REFRIGERATOR-FD KITCHENAID KRMF706EBS01 NOT DESPENCING ICE /FOUND & REPLACED CEASED AUGER MOTOR/TESTED ISSUE CORRECTED
DRYER MAYTAG MEDX655DW1 AUTH#MK8H200FPL1 FOUND DEBRIS BUILD UP IN DRYER VENT LINE CAUSEING DRYER NOT TO HAVE A GOOD AIR FLOW CLEARED VENT AND BLOWER WHEEL AND DRYER IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED
REFRIGERATOR WHIRLPOOL WRS315SDHM01 FOUND THE FREEZER TEMPS AT 1 DEGREE AND FRIDGE AT 39 DEGREES SHOWED CUSTOMER HOW TO ADJUST TEMPS FREEZER DOOR WAS NO SEALED ALL THE WAY CAUSING A FROST BUILD UP DOOR IS NOW PROPERLY CLOSING ADVISED CUSTOMER TO CLEAN GASKETS WITH WARM SOAPY WATER ATLEAST ONCE A WEEK TO KEEP A GOOD SEEL TO CABINET
DRYER MAYTAG MED8000AG0 found drum assembly with a bow in drum needs new drum orderdd PARTS LISTED RETURN VISIT NEEDED; ordrng 1 W10541656 (drum assembly)