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Local Reviews
for Lithonia, GA
Powered by Fluid LOCALExcellent service, slightly expensive
Kenny - Lithonia, GA
My service tech was prompt and professional. He didn't have the oven element on hand and returned a few days later for the repair. He explained the diagnosis thoroughly and was extremely professional. However, paying close to $300 to repair a $58 part was a bit excessive. I wish I could have found it myself on the Internet.
Annette
Annette - Lithonia, GA
Very professional and knowledgeable about the appliance. Explained everything very well. Great patience.
Terrible
Creekside - Lithonia, GA
I have 2 residents without working dryers for over a month now. The tech does not know what he is doing because he can not even diagnosis the problem!!!!!!!!
Great service by Mr. Horace
Cora - Lithonia, GA
great service
Cora - Lithonia, GA
Ms
Jacqueline - Lithonia, GA
Bryan Thomas is a GREAT technical.
Great Service
Willy - Lithonia, GA
Overall Excellence
Linda - Lithonia, GA
Great Service ,he came in did what was expected of him to stop water from running under my new refrigerator.w
Cynthia - Lithonia, GA
Wonderful ,he was friendly and after looking at the problem he explained it to me
The technician and price were great
Beverly - Lithonia, GA
Very good experience
Wonderful service
Wanda - Lithonia, GA
great service
Corneal - Lithonia, GA
great job
Great service
Flor - Lithonia, GA
Ms Carson was professional, courteous and very knowledgeable. She is an asset to your company.
Sarah and Larry
Sarahlarry - Lithonia, GA
We like the tech you sent he knew what he was doing and fix the problem we are please and if we need anything we would want him
Great service
Don - Lithonia, GA
Prompt. Quick. Situation resolved. How much better can it get?
Great Service
Ronald - Lithonia, GA
Very good service. Everything was explained and repaired better than new. I would definitely recommend the company and the tech.
TERRIBLE SERVICE
Steve - Lithonia, GA
IT WAS JUST TERRIBLE
Great service
John - Lithonia, GA
Horace was very knowledge
Daisy
Daisy - Lithonia, GA
Good service.
Jemalene
Jemele - Lithonia, GA
Professional & knowledgeable.
Great service
Mary - Lithonia, GA
It was very professional.
LIke the service
Michael - Lithonia, GA
He was a nice and hard working young man that did a great job.
Great Service.
Delano - Lithonia, GA
Bryan arrived timely for appointment. Identified problem promptly. Explained the reason for same. Great guy!! Thanks Bryan.
exceptional service, very professional
Linda - Lithonia, GA
Great Service
Brenton - Lithonia, GA
Meets my expectations
GOOD
Donald - Lithonia, GA
I wasn't home but I was told the technician was quick with the repair. I want to know if I can get info on how to do the reset myself
Great service.
Doris - Lithonia, GA
Great service and professional overall.
Excellent Service
Jackie - Lithonia, GA
Great service
Bryan T.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 authorization # s71233 Complaint of sparatic cooling and low ice production. Found seal system has a leak.; ordrng 1 W10917531 (evaporator) and 1 W10286069 (drier-uv) and 1 WPW10608485 (evaporator) and 1 WPW10143759 (DRIER-UV) and 1 W10276644 (compressor)
Horace B.
RANGE - ELEC WHIRLPOOL WFE710H0AS0 replaced broken bake element/tested issue corrected
Bryan T.
DISHWASHER KITCHENAID KDTE104ESS1 F5E1 Cleared error code. Found dispenser door broken. Diagnostics passed all test. Advised customer on starting temperature of 120 degrees and loading. Cleaned filter.
Bryan T.
DISHWASHER WHIRLPOOL WDF520PADM7 Complaint of unit continuing to fill even with door open. Found water valve not closing.; schdld next appmnt for 12/2 MON !
Bryan T.
DRYER WHIRLPOOL WED7500GC0 Replaced bracket. Drum was defective.; ordrng 1 W10545923 (drum)
Roy T.
N/A N/A W8TXNGFWQ02 checked one top mount refriferator and found just 5 inches of inlet tubing with frost pattern also advice customer to clean behind the refrigerator and spray the roaches if nocleaning no service will be done my health come frist; ordrng 1 WP2263920 (EVAPORATOR) and 1 W10822653 (COMPRESSOR) and 1 W10843121 (DRIER-TUBE) and 1 sst (sst)
Roy T.
OTR MICROWAVE WHIRLPOOL WMH31017HS3 checked one microwave otr and found light on resett control elect and light turn off
Roy T.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 checked one refrigerator side by side and found water line crimp at the back of refrigerator remove refrigerator and raised the water line test water now flow
Roy T.
RANGE WHIRLPOOL WFG320M0BW2 checked one gas range and found control clock short out no display; ordrng 1 W11113908 (CNTRL-ELEC)
Roy T.
RANGE - ELEC WHIRLPOOL WFE525S0HZ1 CHECKED ONE ELECT RANGE AND FOUND THE TERMINAL BLOCK STUD BROKEN OUT AND RED WIRE TERMINAL BURN OFF; ordrng 1 WPW10245259 (BLOCK-TERM) and 1 W11134844 (HARNS-WIRE)
Bryan T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced housing, screws, brackets, control,Ui panel, Unit will need new outter door. unit is now working as it should.; schdld next appmnt for 11/22 FRI !"
Bryan T.
DRYER AMANA NED4655EW1 Complaint of long dry times. Found venting leading to the outside needs to be cleaned. Informed customer.
Bryan T.
DRYER MAYTAG MEDB765FC0 "Complaint of not heating. Found unit heating as it should. Good air flow, heat and drum rotation."
Bryan T.
DISHWASHER WHIRLPOOL WDF330PAHS3 Complaint of poor wash performance. F4E3 Found water going to unit turned off. Turned on water and ran diagnostics. Unit is working as it should.
Bryan T.
DISHWASHER KITCHENAID KUDS30IXSS6 Complaint of staying on but not working. Found UI stuck on drain. Control geting 120 volts but not responding corectly with UI.
Bryan T.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced inlet valve and drain hose. Tested no leaks detected. Unit is now ready for use.
Horace B.
DRYER - ELECTRIC AMANA NED4655EW1 DRYER MAKING NOISE FROM HAIR PIN STUCK IN DRUM FELT/REMOVED OBJECT & TESTED NOISE STOPPED
Horace B.
REFRIGERATOR SBS WHIRLPOOL WRS571CIDB02 CUST STATED FRIG STARTING MAKING ICE A COUPLE WEEKS AGO/DOOR NOT NEEDED
Bryan T.
WASHER MAYTAG MAV208DAWW27 Complaint of shaking. Ran spin. Unit is working as it should. Advised customer floor might be the cause of vibration. Customer says contact them and they will give card over phone. Tried to contact and they did not answer
Bryan T.
DRYER AMANA NED4655EW1 Complaint of long dry times. Found exhaust hose pinched and water inside line. Removed water shortened hose and put back on unit. Tested and air flow is now correct. Unit is working as it should.
Bryan T.
WASHER AMANA NTW4516FW3 Complaint of not finishing cycle. Reset control ran diagnostics. Unit now working as it should.
Bryan T.
DISHWASHER WHIRLPOOL WDF520PADM7 Complaint of water in tub after use. Ran diagnostics and unit is working as it should.; ordrng 1 WPW10545278 (HOSE-DRAIN) and 1 W11175771 (valve-inlt)
Bryan T.
REFRIGERATOR AMANA ASD2275BRW01 Complaint of not making ice. Found water fill chute for icemaker frozen. Cleared ice and tested unit is now working as it should.
Bryan T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint of not operating. Found control getting 120 volts and not responding. Unit will need control and possible UI. Top right screw will not come out.; ordrng 1 W11368911 (HOUSING-UI) and 1 WPW10348409 (screw) and 1 W10348408 (screw) and 1 W11028004 (wire) and 1 W11116422 (panel-cntl) and 1 W11305308 (cntrl-elec) and 2 WP8269145 (BRCKT-MTG)s and 2 WP308685 (screw)s
Horace B.
WASHER-TOP LOAD MAYTAG MVWC415EW1 NO DRAIN NO SPIN REPLACED DEFECTIVE DRAIN PUMP RECALIBRATED & TESTED ISSUE CORRECT
Horace B.
DRYER - ELECTRIC AMANA NED4655EW1 STREAKS OF BLACK SUBSTANCE STAINING DRUM/CHECKED BELT & ROLLERS ALL GOOD/SUBSTANCE EXTERNAL NOT INTERNAL/COSMETIC ISSUE DRYER FUNCTIONING CORRECTLY
Horace B.
WASHER-TOP LOAD MAYTAG MVWX655DW1 NO DRAIN NO SPIN REPLACED DEFECTIVE DRAIN PUMP RECALIBRATED WASHER & TESTED WASHER NOW DRAINS & COMPLETING CYCLE
Horace B.
REFRIGERATOR SBS WHIRLPOOL WRS526SIAH00 CONDENSATION BUILD UP UNDER ICE BIN FROM WARM AIR GETTING IN THROUGH DESPENSER CHUTE CAUSING LEAK CUST CURRENTLY DOES NOT HAVE WATER TO FRIG INSTALLED SO NO ICE IN BIN TO OFFSET WARM AIR INFILTRATION ADVISED CUST TO PLACE SMALL RAG TO BLOCK WARM AIR UNTIL ICEMAKER IS IN USE
Bryan T.
FREEZER CHEST AMANA AQC0501GRW00 Complaint of not cooling. Found start relay kicking off 1 sec after it comes on. spoke with Andrew tech line file number 7726261282 advised to call parts and have them locate the start relay for compressor. Called tech line back because relay comes with compressor. Spoke to Mike tech line advised customer to call customer relations 1-800-253-1303 and provide them a copy of receipt for non repairable issue and to reference this file number.
Horace B.
WASHER-TOP LOAD MAYTAG MVWC415EW1 WASHER NO DRAIN NO SPIN/NEEDS NEW PUMP; ordrng 1 WPW10661045 (drain pump)
Horace B.
REFRIGERATOR SBS WHIRLPOOL WRS526SIAH00 CONDENSATION UNDER ICE BIN IS THE CAUSE OF THE WATER DRIPPING FROM DESPENSER/WILL RETURN SATURDAY TO CHECK AGAIN; schdld next appmnt for 11/2 SAT !
Horace B.
WASHER-TOP LOAD MAYTAG MVWX655DW1 NO DRAIN NO SPIN/FOUND BROKEN IMPELLER IN DRAIN PUMP.PART ORDERED; ordrng 1 W10876600 (drain pump)
Bryan T.
RANGE WHIRLPOOL WFE515S0ES1 Replaced control and the same issue is present. Checked voltage at terminal block and getting 240 volts from line 2 to Neutral/ line 1 to neutral 0.3 vovlts. Advised customer to have an electrician to correct voltage at outlet. spoke with Bruce techline file # 7726220315
Bryan T.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Replaced ice door. Unit now working as it should.
Bryan T.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Complaint of leaking at dispenser. Found ice door not closing all the way.; ordrng 1 W11096215 (door-ice)
Bryan T.
RANGE WHIRLPOOL WFE515S0ES1 #WMQ5900APL1 Complaint of UI not responding properly. Foiund contol getting power but UI not responding.; ordrng 1 W11122551 (CNTRL-ELEC)
Horace B.
DRYER - ELECTRIC WHIRLPOOL NED4655EW1 DRYER NOT HEATING/NO 240VAC FOUND ACROSS L1&L2 AT TERM BLOCK/NO L1 VOLTAGE ACROSS L1 TO COM OR L2/ADVISED PROPERTY MANAGEMENT OF PROBLEM FOUND
Bryan T.
RANGE WHIRLPOOL WFG320M0BS3 "Replaced door, screws, brackets, and name plate. Unit now ready for use"
Bryan T.
DRYER - ELECTRIC WHIRLPOOL MEDC215EW1 C/B Complaint of nioit heating. Found thermal fuse open. Replaced thermal fuse and tested unit now woriking as it should.; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock
Bryan T.
REFRIGERATOR WHIRLPOOL MFI2569YEM0 Replaced drain tube and fresh food door gaskets. Heated gaskets to form them to cabinet. Unit now ready for use.; pckd up 1 W10830055 (gasket-fip)