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for Lithonia, GA
Beverley - Lithonia, GA
Service man was punctual, knowledgeable, respectful and helpful. Pleasant personality and knew exactly what to do. I had an excellent experience.
Victor - Lithonia, GA
He was excellent. Very knowledgeable.
Very professional. Great service
Betty - Lithonia, GA
Jada - Lithonia, GA
Excellent service, slightly expensive
Kenny - Lithonia, GA
My service tech was prompt and professional. He didn't have the oven element on hand and returned a few days later for the repair. He explained the diagnosis thoroughly and was extremely professional. However, paying close to $300 to repair a $58 part was a bit excessive. I wish I could have found it myself on the Internet.
Annette - Lithonia, GA
Very professional and knowledgeable about the appliance. Explained everything very well. Great patience.
Creekside - Lithonia, GA
I have 2 residents without working dryers for over a month now. The tech does not know what he is doing because he can not even diagnosis the problem!!!!!!!!
Great service by Mr. Horace
Cora - Lithonia, GA
Cora - Lithonia, GA
Jacqueline - Lithonia, GA
Bryan Thomas is a GREAT technical.
DRYER - ELECTRIC MAYTAG MED5630HW1 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/CONDENSATION IN CONSOLE CAUSED BY CLOGGED DRYER VENT/ADVISED CUST TO HAVE VENT CLEANNED ASAP
RANGE-GAS WHIRLPOOL RBD307PVS02 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/CST STATED THAT OVEN DOOR LOCKS WHEN BAKING RAN UNIT UNABLE TO VERIFY/POSSSIBLY CUST PRESSING AUTO CLEAN INSTEAD WHICH IS LOCATED DIRECTLY ABOVE UPPER OVEN BUTTON
RANGE-GAS WHIRLPOOL WFG320M0BW2 "SR#FILE7728234218C USTOMER ANS TO Q1 ,Q2:NO CHECKED ONE GAS RANGE AND FOUND BURNER SPARK WHEN OFF; ordrng 1 WPW10548355 (HARNS-WIRE) and 1 WP6610341 (MODULE-SPK)"
N/A N/A GH7208XRB2 "Complaint of beeping and not working. F9 error relay board and relay control board needed. Part needed for repair not available. Someone will contact customer in 24 to 48 business hours. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
DISHWASHER WHIRLPOOL WDF520PADW7 "Complaint of not starting. Found control faulty. Replaced control. Diagnostics passeed. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
DRYER - ELECTRIC MAYTAG MEDX655DW1 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/BROKEN HEATER IS THE CAUSE OF DRYER NOT HEATING REPLACED DEFECTIVE PART & TESTED CHK OK; used 1 279838 (ELEMENT) from stock
RANGE-GAS WHIRLPOOL WFG320M0BS3 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/NO BAKE NO BROIL/REPLACED DEFECTIVE IGNITOR TESTED CHK OK
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Complaint of left fresh food door not level and rail mullion getting stuck. Found left door not sitting properly. Door hinges needed. Q1 no,Q2 no the customer did not sign due to covid-19 protocol; ordrng 1 W10407279 (hinge-door)"
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Complaint of meat spoiled in fresh food section. Adjusted temerature on control advised customer how to adjust temperature. Q1 no,Q2 no the customer did not sign due to covid-19 protocol"
RANGE KITCHENAID KERS205TSS4 "Complaint of bake not working and knobs. Replaced 3 knobs and element. Unit not working properly. Found control not sending power to broil element. New control needed. Customer will call in very dissatisfied about repair. Q1 no,Q2 no the customer did not sign due to covid-19 protocol"